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Ferticlinic Fertilization Centre - Ras Al Khaimah

Job Title: ReceptionistLocation: Ras Al KhaimahJob Summary: We are seeking a professional and customer-oriented Receptionist with 1&ndash;2 years of experience in a clinical or healthcare environment. The Receptionist will be the first point of contact for patients and visitors, ensuring a welcoming atmosphere, managing front desk operations, and providing administrative support to ensure smooth clinic operations.Key Responsibilities:<ul><li>Greet and assist patients, visitors, and staff in a professional and courteous manner.</li><li>Answer, screen, and direct phone calls; take messages when necessary.</li><li>Schedule, confirm, and update patient appointments using the clinic&rsquo;s system.</li><li>Verify patient information and update medical records accurately.</li><li>Handle patient inquiries, provide information on services, and guide them to the appropriate department.</li><li>Manage check-in/check-out process, including collection of payments, issuance of receipts, and insurance verification (if applicable).</li><li>Maintain front desk cleanliness, organization, and availability of forms and materials.</li><li>Coordinate with nurses, doctors, and other staff to ensure efficient patient flow.</li><li>Handle incoming/outgoing mail, emails, and deliveries.</li><li>Maintain confidentiality of patient records and comply with clinic policies and healthcare regulations.</li></ul>Qualifications &amp; Requirements:<ul><li>1&ndash;2 years of experience as a receptionist, preferably in a healthcare/clinical setting.</li><li>Proficiency in MS Office and familiarity with medical scheduling software</li><li>Excellent communication and interpersonal skills.</li><li>Strong organizational skills with attention to detail.</li><li>Ability to multitask and remain calm in a fast-paced environment.</li><li>Knowledge of medical terminology and insurance procedures is an advantage.</li></ul>Work Conditions:<ul><li>Full-time role based in a clinical environment.</li><li>Requires flexibility to work shifts, weekends, or extended hours if necessary.</li></ul>Job Type: Full-time

Receptionist

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Ferticlinic Fertilization Centre - Ras Al Khaimah

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Receptionist