Qureos Mentor

Fiasco enterprises

<div>JOB SUMMARY
Energy Transport Logistics is seeking self-motivated individual who can work in a fast-paced environment and is able to multitask. This individual will be a frontline Operations Agent to address customer needs and inquiries. Provide support to internal and external customers needs with a proactive approach in a professional manner.
ESSENTIAL DUTIES AND RESPONSIBILITIES<ul><li>
Order Processing and Manifest Execution.</li><li>
Notify customers and company stations of freight availability, capacity, status, cost and other important information.</li><li>
Will need to maintain knowledge of company services to assist with customer inquiries and book orders.</li><li>
Work and coordinate effectively with customer service team to ensure all shipment requirements are understood.</li><li>
Work and coordinate effectively with dispatch team and other parties, such as agents to ensure freight requirements are executed and on time.</li><li>
Work and coordinate effectively to assist warehouse team in handling various types of packaging materials and operating lift equipment to load and offload various types of trucks.</li><li>
Inspect freight for OSD, document with images and report to supervisor or manager.</li><li>
Obtain pieces, weights, dimensions internally or externally, and translating that information to transportation software.</li><li>
Ensure all backup paperwork/ documentation, reference numbers and requirements are attached appropriately.</li><li>
If any white glove service, ensure strong attention to detail to execute.</li><li>
Data entry.</li><li>
Read and interpret various forms of documentation, safety rules, tariffs, BOLs, MSDS, Inbond arrivals, etc.</li><li>
Adhere to company policies and procedures.</li><li>
Assist Management on daily KPI Reports when needed.</li></ul>
COMPETENCIES
<ul><li>Relevant experience can include cartage, transportation, moving companies, customer service, logistics, linehaul, intermodal, warehouse, ground operations and air/ocean dispatching.</li><li>
Forklift Certification (Preferred)</li><li>
Be able to lift 50 lbs.</li><li>
Ability to stand, lift, squat for extended period of time- Requires good Physical Condition.</li><li>
Ability to follow verbal and written direction.</li><li>
MS Office program and transportation management software knowledge.</li></ul></div>

Operations Agent - DFW

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Fiasco enterprises

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Operations Agent - DFW