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Fidelis Tax and Accounting

Position Overview: We are seeking a professional, highly organized Remote Receptionist who thrives in a fast-paced environment and excels at proactive communication. This role is critical in shaping the client experience&mdash;serving as the first point of contact while ensuring nothing falls through the cracks.Key Responsibilities:<ul><li>Answer and manage incoming calls with professionalism and warmth</li><li>Proactively follow up with clients regarding missing documents, appointment confirmations, and next steps</li><li>Route client inquiries to the appropriate team members and ensure timely follow-up</li><li>Track client communications and maintain accurate records in firm systems</li><li>Assist with managing client portals and document flow</li><li>Support the team with administrative tasks and workflow coordination</li></ul>What We&rsquo;re Looking For:<ul><li>Strong communicator who is proactive, not reactive</li><li>Someone who follows up without being asked and keeps both clients and team members informed</li><li>Highly organized with excellent attention to detail</li><li>Friendly, professional demeanor with a client-first mindset</li><li>Ability to manage multiple priorities and stay calm under pressure</li><li>Tech-savvy and comfortable working in a fully remote environment</li></ul>Qualifications:<ul><li>1+ years of receptionist, administrative, or client service experience (tax or accounting firm experience preferred)</li><li>Excellent verbal and written communication skills</li><li>Experience with scheduling tools, email management</li><li>Reliable internet connection and a dedicated workspace</li></ul>What We Offer:<ul><li>Competitive compensation</li><li>Fully remote work environment</li><li>Supportive, team-oriented culture</li><li>Opportunity to grow within the firm</li></ul>This is an excellent opportunity for someone who takes pride in being organized, responsive, and one step ahead in delivering an exceptional client experience.Pay: $20.00 - $22.00 per hourBenefits:<ul><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li></ul>Work Location: Remote

Remote Receptionist– Tax Firm

Join Fidelis Tax and Accounting and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Fidelis Tax and Accounting

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Remote Receptionist– Tax Firm