Qureos Mentor

Fifth Third Bank

<div>Make banking a Fifth Third better&reg; 
We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.
GENERAL FUNCTION:
The Principal Product Owner will be responsible for collaborating with Product Manager(s), Technology, Lines of Business, Risk and other key partners to define and maximize specific bank product(s). Responsible for defining, prioritizing, and managing the development of a product that exceeds customer expectations and drives growth for the Bank. Will define, develop and lead the implementation of product roadmap deliverables, capabilities, and adoption, supporting business outcomes and lead a robust, continuous prioritization process to maximize total value, risk mitigation, and other business benefits across the Bank. At this level, the individual is expected to have a deep level of knowledge and expertise related to the product or financial industry. In some work environments, will be a key leader for SAFe (Strategic Agile Framework) methodologies and will be responsible for the value delivered by the ART (Agile Release Train) by ensuring the team backlog is aligned with customer and stakeholder needs. Will manage and prioritize the team&rsquo;s backlog by prioritizing, articulating, and delivering new features from ideation through production release.
Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk assessment, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types. Support and adhere to all governance processes as defined by Enterprise.
ESSENTIAL DUTIES &amp; RESPONSIBILITIES:<ul><li>
Inspire and motivate teams to deliver on the strategy and roadmap for continuous growth and improvement of product outcomes and experience.</li><li>
Partner with other business functions, IT, Risk, Finance, Operations, and other key partners to define and execute on the product strategies.</li><li>
Establish annual goals, objectives and outcomes for product(s) and customer satisfaction; Track and monitor key performance indicators and outcomes.</li><li>
Collaborate with cross-functional teams to gain agreement/approval/guidance, including Lines of Business, Operations, Legal, Compliance, Information Security, Fraud, Architecture, and related functions.</li><li>
Act as a subject matter expert in the domain, providing guidance and support to business partners.</li><li>
Provide transparency and ongoing communications with line of business partners/key stakeholders.</li><li>
Make decisions in complex situations to drive key outcomes in support of regulatory and compliance needs, new revenue growth, process optimization, and other business-wide analytics needs.</li><li>
Solve very complex problems and make decisions in support of the team, with a focus on driving the greatest outcome for the product and the Bank.</li><li>
Engage with research team to define and implement customer usability testing, concept. validation, and co-creation studies to gain insights and identify customer needs and solutions.</li><li>
Partner closely with third parties to cultivate the relationship, understand product releases, remediate defects/outages, and ensure a seamless experience for our employees and customers.</li><li>
Maintain and provide product information to users and partners for training and other documentation.</li><li>
Actively monitor industry trends; participate in industry forums, professional associations, conferences, etc.</li><li>
If appropriate:<ul><li>
Lead and drive a SAFe mindset across the product teams. Lead in this transformation across peer teams and line of business partners.</li><li>
Collaborating with SAFe teams on creating and maintaining a healthy product backlog, creating/reviewing/accepting backlog items (user stories, defects, technical spikes, etc.) and participating in team ceremonies such as sprint reviews/demos.</li><li>
Motivate teams to deliver on roadmaps for improvement of product outcomes and experience through the development of potentially releasable code in each sprint.</li></ul></li></ul>
SUPERVISORY RESPONSIBILITIES: None.
MINIMUM KNOWLEDGE, SKILLS, &amp; ABILITIES REQUIRED:<ul><li>
Bachelor's degree in a related field or equivalent education and related work experience.</li><li>
8+ years of related experience.</li><li>
Expertise in strategic development and program execution.</li><li>
Lean Six Sigma certification (Green Belt, Black Belt) desired.</li><li>
Solid product management background required; Strong presence with ability to interact with and influence all levels of the organization.</li><li>
Advanced consultative and well-articulated communication and writing skills with the ability to interact and influence at all levels of the organization.</li><li>
Deep business acumen and understanding of business processes related to your product and customers.</li><li>
Experience working in Agile or SAFE development preferred.</li><li>
Inclusive leadership skills with ability to promote a work environment that fosters creative thinking and innovation.</li><li>
Ability to have fun, a willingness to try new things and challenge the status quo through trials and an ongoing consideration of value and complexity.</li><li>
Effortlessly collaborative with strong intellectual curiosity and creative problem solving.</li><li>
Advanced analytical skills with ability to work through complex concepts/data and present well thought-out, simple solutions.</li><li>
Ability to self-motivate and work well independently and with different teams; A self-starter with the ability to work in a fast-paced environment with minimal supervision.</li></ul>
Principal Product Owner
Total Base Pay Range 96,500.00 - 207,500.00 USD Annual
At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.
The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance.
Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: https://www.53.com/content/fifth-third/en/careers/benefits.html or by consulting with your talent acquisition partner.
LOCATION - Cincinnati, Ohio 45227
Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes &ndash; no matter how they are submitted &ndash; will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee.
Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.</div>

Principal Product Owner

<div>Make banking a Fifth Third better&reg; 
We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.
GENERAL FUNCTION:
Selected candidates are intended to become a Retail Personal Banker II after completing a 4-8 week on-boarding and education program that includes rotations in Operations and Sales &amp; Service. There will be a certification at the conclusion of the program to provide selected candidates the opportunity to demonstrate skills necessary to successfully perform a role within the Retail Personal Banker job family. The Retail Personal Banker II role is a sales position with a primary focus on sales development and relationship building through the promotion of deposits, loans, fee-based services and the retention of customers. Responsible for selling a full range of banking products and services to meet existing and prospective customer's needs, while providing specialized care and service to existing and prospective bank customers. Utilize and promote the consultative sales and service process, using the prescribed tools and interacting with the staff for referral activity.
Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.
ESSENTIAL DUTIES AND RESPONSIBILITIES:<ul><li>
Use the consultative sales process and Financial Needs Assessment to build a thorough customer profile and identify current and future financial needs.</li><li>
Maintain an in-depth knowledge of Retail consumer and small business products/services and recommend appropriate solutions using our value proposition.</li><li>
Utilize CAMP and other approved Marketing tools to proactively reach out to customers and set appointments for periodic financial reviews.</li><li>
Primarily focused on cross-selling to existing customer base and engaging in outside sales activities (i.e. Membership Advantage onsite presentations, business sales calls, community financial literacy events, etc.) as directed.</li><li>
Establish close working relationships with assigned Business Partners (Mortgage, Small Business, Commercial and Investment), referring customers when appropriate to provide timely, and holistic financial solutions.</li><li>
Consistently meet/exceed customer experience and individual/team production goals and enhance year-over-year revenue growth as measured by the Financial Center P&amp;L.</li><li>
Provide guidance to CSRs with respect to the sales and referral process.</li><li>
Promote customer satisfaction with a friendly, helpful demeanor and professionalism.</li><li>
Act with confidence by answering customer questions and owning customer issues.</li><li>
Maintain a position of trust and responsibility by keeping all business confidential.</li><li>
Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times.</li><li>
Adhere to established policies and procedures while opening/servicing the full range of Retail products.</li><li>
Participate in the consumer loan and bankcard process, owning sourced loans from application through closing.</li><li>
Participate in the opening/closing process of the Financial Center or Bank Mart as directed by the Financial Center Manager.</li><li>
Keep up to date on Retail procedures in place to mitigate fraudulent activity and unnecessary risk or exposure.</li></ul>
SUPERVISORY RESPONSIBILITIES:
None.
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:<ul><li>
College degree or work experience providing transferrable skills or combination of education and experience.</li><li>
Experience in the financial industry preferred.</li><li>
Demonstrated ability to develop comfort level with sales activities designed to acquire new consumer household and small business customers and/or cross-sell to established customers.</li><li>
Must be able to demonstrate understanding of advanced math functions that will allow for analysis of credit and financial information.</li><li>
Ability to professionally represent Fifth Third Bank in terms of appearance and verbal/written communication.</li><li>
Demonstrated ability to develop a working knowledge of Retail policies and procedures in order to utilize good judgment in making sound decisions.</li><li>
This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS web site (mortgage.nationwidelicensingsystem.org) provides the MU4R questions and registration Required for employment in this position.</li></ul>
WORKING CONDITIONS:<ul><li>
Normal office environment.</li><li>
Extending viewing of computer screens.</li><li>
This program will require the ability to travel within the affiliate for training as well as scheduling flexibility.</li><li>
Travel outside of the affiliate will be required for various classroom training sessions.</li></ul>
Personal Banker Associate II - Georgetown North
At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.
The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location.
Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: https://www.53.com/content/fifth-third/en/careers/benefits.html or by consulting with your talent acquisition partner.
LOCATION - Fort Wayne, Indiana 46815
Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes &ndash; no matter how they are submitted &ndash; will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee.
Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.</div>

Personal Banker Associate II - Georgetown North

<div>Make banking a Fifth Third better&reg; 
We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.
GENERAL FUNCTION:
Selected candidates are intended to become a Retail Personal Banker I after completing a 9 week on-boarding and education program that includes rotations in operations and Sales &amp; Service. There will be a certification at the conclusion of the program to provide selected candidates the opportunity to demonstrate skills necessary to successfully perform a role within the Retail Personal Banker job family. The Personal Banker I is a Financial Center position focused on using the consultative sales process to proactively identify and meet the financial needs of customers or prospects. The Personal Banker I maintains focus on acquiring new households and/or deepening existing customer relationships through a variety of activities, including but not limited to lobby leadership (Financial Centers) or aisle time (Bank Marts) and tele-consulting. This role is responsible for processing teller transactions as well as working as a member of the platform staff.
Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.
ESSENTIAL DUTIES AND RESPONSIBILITIES:<ul><li>
Use the consultative sales process and Financial Needs Assessment to build a thorough customer profile and identify current and future financial needs.</li><li>
Maintain an in-depth knowledge of Retail consumer and small business products/services and recommend appropriate solutions using our value proposition.</li><li>
Utilize CAMP and other approved Marketing tools to proactively reach out to customers and set appointments for periodic financial reviews.</li><li>
Primarily focused on cross-selling to existing customer base and engaging in outside sales activities (i.e. Membership Advantage onsite presentations, business sales calls, community financial literacy events, etc.) as directed.</li><li>
Establish close working relationships with assigned Business Partners (Mortgage, Small Business, Commercial and Investment), referring customers when appropriate to provide timely, and holistic financial solutions.</li><li>
Consistently meet/exceed customer experience and individual/team production goals and enhance year-over-year revenue growth as measured by the Financial Center P&amp;L.</li><li>
Provide guidance to CSRs with respect to the sales and referral process.</li><li>
Promote customer satisfaction with a friendly, helpful demeanor and professionalism.</li><li>
Act with confidence by answering customer questions and owning customer issues.</li><li>
Maintain a position of trust and responsibility by keeping all business confidential.</li><li>
Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times.</li><li>
Adhere to established policies and procedures while opening/servicing the full range of Retail products.</li><li>
Participate in the consumer loan and bankcard process, owning sourced loans from application through closing.</li><li>
Participate in the opening/closing process of the Financial Center or Bank Mart as directed by the Financial Center Manager.</li><li>
Keep up to date on Retail procedures in place to mitigate fraudulent activity and unnecessary risk or exposure.</li></ul>
SUPERVISORY RESPONSIBILITIES:
None.
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:<ul><li>
College degree or work experience providing transferrable skills, or, combination of education and experience.</li><li>
Experience in the financial industry preferred.</li><li>
Demonstrated ability to develop comfort level with sales activities designed to acquire new consumer household and small business customers and/or cross-sell to established customers.</li><li>
Must be able to demonstrate understanding of advanced math functions that will allow for analysis of credit and financial information.</li><li>
Ability to professionally represent Fifth Third Bank in terms of appearance and verbal/written communication.</li><li>
Demonstrated ability to develop a working knowledge of Retail policies and procedures in order to utilize good judgment in making sound decisions.</li><li>
This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS web site (mortgage.nationwidelicensingsystem.org) provides the MU4R questions and registration required for employment in this position.</li></ul>
WORKING CONDITIONS:<ul><li>
Normal office environment.</li><li>
Extending viewing of computer screens.</li><li>
This program will require the ability to travel within the affiliate for training as well as scheduling flexibility.</li><li>
Travel outside of the affiliate will be required for various classroom training sessions.</li></ul>
#LI-AN1
Personal Banker Associate I
At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.
The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location.
Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: https://www.53.com/content/fifth-third/en/careers/benefits.html or by consulting with your talent acquisition partner.
LOCATION - Wyoming, Michigan 49509
Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes &ndash; no matter how they are submitted &ndash; will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee.
Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.</div>

Personal Banker Associate I

<div>Make banking a Fifth Third better&reg; 
We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.<div>
GENERAL FUNCTION:</div><div>
Performs a wide range of duties relating to the origination of residential 1st mortgage loans for outside referrals. Meets standards and objectives defined by management for mortgage loan sales One Bank objectives. Assumes overall responsibility for the residential mortgage loan from application to closing.</div><div> 
Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank&rsquo;s risk appetite, achieves results by consistently identifying, assessing,</div><div>
managing, monitoring, and reporting risks of all types.</div><div> 
ESSENTIAL DUTIES AND RESPONSIBILITIES:</div><div><div><ul><li>
Works with sales leadership and assigned Senior Loan Originator to develop both internal and external referral contacts (realtors, builders, professional, COIs and personal).</li></ul></div><div><ul><li>
Works with sales leadership and assigned Senior Loan Originator to learn and master all aspects and components of the mortgage loan originator position.</li></ul></div><div><ul><li>
This would include, but not limited to, agency and portfolio guidelines, processing, underwriting, closing, and pricing procedures.</li></ul></div><div><ul><li>
Maintain knowledge of Fifth Third Mortgage Company's policies and procedures, available loan products, processing procedures, and underwriting and general departmental guidelines. Completes all required training on time.</li></ul></div><div><ul><li>
Follow defined protocol for escalation underwriting and pricing exceptions.</li></ul></div><div><ul><li>
Take applications by completing URLA on laptop.</li></ul></div><div><ul><li>
Utilize available technology and support for communication and access of daily rates, applicant credit reports, origination of loan files and uploading of files to operations.</li></ul></div><div><ul><li>
Collect appropriate documentation from applicant(s) and deliver loan package in the time frames set by management.</li></ul></div><div><ul><li>
Work with sales leadership and assigned Senior Loan Originator to manage pipeline for all originated loans through closing.</li></ul></div><div><ul><li>
Communicate appropriately and timely with branches and/or applicants providing updates and status reports.</li></ul></div><div><ul><li>
Maintain high levels of customer service while managing each applicant's and Fifth Third expectations.</li></ul></div><div><ul><li>
Attend and participate in all Mortgage and Consumer Lending sales meetings, calls and training as required by management.</li></ul></div><div><ul><li>
Collect application fees on loan applications per policy.</li></ul></div><div><ul><li>
Participate in One Bank making appropriate referrals to other lines of business.</li></ul></div><div> 
MINIMUM KNOWLEDGE AND SKILLS REQUIRED:</div><div><ul><li> 
High school diploma or equivalent mandatory. Four-year college degree preferred.</li></ul></div><div><ul><li>
Demonstrated organizational skills.</li></ul></div></div><div><div><ul><li>
Strong written and verbal communications skills.</li></ul></div><div><ul><li>
Demonstrated teamwork and customer service skills.</li></ul></div><div><ul><li>
Ability to maintain an intense optimism and focus on achieving goals even under adversity.</li></ul></div><div><ul><li>
Proven computer skills.</li></ul></div><div><ul><li>
Basic sales technique skills.</li></ul></div><div><ul><li>
Strong desire to excel in a competitive environment.</li></ul></div><div><ul><li>
This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS web site mortgage.nationwidelicensingsystem.org) provides the MU4R questions and registration required for employment in this position.</li></ul></div></div>
Mortgage Loan Consultant
At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.
Compensation for this position is largely incentive-based. Incentive compensation is combined with either a base salary or a draw to determine total cash compensation, and incentive compensation is based upon company, line of business and/or individual performance. More information can be obtained upon request.
Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: https://www.53.com/content/fifth-third/en/careers/benefits.html or by consulting with your talent acquisition partner.
LOCATION - Columbus, Indiana 47201
Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes &ndash; no matter how they are submitted &ndash; will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee.
Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.</div>

Mortgage Loan Consultant

<div>Make banking a Fifth Third better&reg; 
We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.
GENERAL FUNCTION: 
The Financial Center Manager will participate in a comprehensive, customized on-boarding and education program. This includes rotations in Operations, Sales &amp; Service, Lending, Small Business, Preferred and Sales &amp; Operations Management. The role will provide a robust learning approach for successful candidates to prepare for a Financial Center Manager role. After successful completion of the training program, the FCMA role will be placed in a Financial Center.
ESSENTIAL DUTIES &amp; RESPONSIBILITIES:<ul><li>
Complete FCMA roadmap as intended and all onboarding activities from day one to program completion, including the successful completion of a Consultative Selling Skills Certification</li><li>
Become proficient at deepening Consumer and Small Business customer relationships by providing a memorable customer experience</li><li>
Gain knowledge, demonstrate and maintain a working knowledge of Fifth Third's products, services processes, and internal resources to stay informed, guide and lead the team</li><li>
Become skilled at the consultative sales process to proactively identify the financial needs of current or prospective customers and recommend the appropriate solutions to meet those needs</li><li>
Understand how to develop an integrated book of business strategy in which all customers, through all channels, have a Financial Needs Assessment (FNA) and are assigned to the best banker for proactive ongoing support</li><li>
Learn how to source, develop, coach and lead a team that reinforces our Core Values and business strategies</li><li>
Learn to cultivate a One Bank culture that proactively collaborates with business partners</li><li>
Participate in activities that benefit the communities we serve</li><li>
Follow the Bancorp Code of Business Conduct and Ethics and other related policies and procedures, modeling the ethical behavior expected from every employee</li><li>
Additional duties as assigned</li></ul> 
SUPERVISORY RESPONSIBILITIES: 
Assist in providing employees timely, candid and constructive feedback; assist in the development of employees to their full potential and provides challenging opportunities that enhance employee career growth; recognize and reward employees for accomplishments.
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:<ul><li>
College degree or two (2) or more years of leadership experience in a sales environment</li><li>
Ability to professionally represent Fifth Third Bank in verbal and written communication</li><li>
Capable of analyzing credit and financial information</li><li>
Ability to successfully execute and coach sales activities</li><li>
Exhibits business acumen</li><li>
Demonstrated ability in making sound decisions</li><li>
This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS web site (mortgage.nationwidelicensingsystem.org) provides the MU4R questions and registration.</li></ul> 
WORKING CONDITIONS:<ul><li>
Normal office environment.</li><li>
Extended viewing of computer screens.</li><li>
Periodic travel within the Bancorp footprint to attend meetings and/or training.</li></ul>
Financial Center Manager II (Chicago, IL - Lincoln Square or surrounding area)
Total Base Pay Range 45,100.00 - 85,600.00 USD Annual
At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.
The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location.
Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: https://www.53.com/content/fifth-third/en/careers/benefits.html and by consulting with your talent acquisition partner.
LOCATION - Chicago, Illinois 60625
Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes &ndash; no matter how they are submitted &ndash; will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee.
Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.</div>

Financial Center Manager II (Chicago, IL - Lincoln Square or surrounding area)

<div>Make banking a Fifth Third better&reg; 
We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.
GENERAL FUNCTION:
As first line of defense, conducts analysis related to identifying, assessing, mitigating, and managing risks necessary to comply with new or changing laws, regulations, regulatory guidance, and best practices deemed necessary by key stakeholders (such as Legal, Compliance, Enterprise Risk and Audit partners). Supports Business Controls in advancing risk management, structure, processes, and tools in support of the organization&rsquo;s Enterprise Risk Management (ERM) framework. Transforms data into business intelligence by developing and presenting information and insights to stakeholders. Monitors and manages risks to ensure compliance and validation of program effectiveness with assigned line of business or functional area, and Bancorp initiatives.
Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank&rsquo;s and LOB&rsquo;s risk appetites, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.
ESSENTIAL DUTIES AND RESPONSIBILITIES:<ul><li>
Assists business controls leadership with the development of complex strategies and the implementation of controls, policies, and procedures to increase effectiveness and efficiency related to the respective business or functional area.</li><li>
Provides relevant expertise and analysis to stakeholders related to the identification, assessment, control, monitoring, testing and reporting of risks.</li><li>
Investigates and assists in root cause analysis in instances of actual or potential operational loss.</li><li>
Gathers and integrates information.</li><li>
Identifies the need for and collects information to better understand issues, problems, and opportunities; integrates information from a variety of sources; and detects trends, associations, and cause-effect relationships.</li><li>
Leverages expertise and stays informed of industry best practices and regulations to ensure compliance with all applicable laws, standards, and requirements, including, but not limited to, OCC Heightened Standards.</li><li>
Supports the resolution of internal audit, compliance, or risk management related issues that could impact the classification, availability, or integrity of data or processes.</li><li>
Highlights control breakdowns, inadequate processes, and unexpected events. Implements corrective actions in partnership with Business Controls leadership to address process and control deficiencies.</li><li>
Builds effective relationships with other internal business control groups and the second and third lines of defense (such as Legal, Compliance, Enterprise Risk, and Audit).</li><li>
Collaborates with groups responsible for ensuring adequate information barriers are established, and the Bank&rsquo;s compliance with policies and processes are in place in order to control the flow of certain information.</li><li>
Serves as an analytical and procedural expert to peers on cross-functional processes or project deliverables.</li><li>
Assists with execution of regulatory change management program to ensure applicable regulatory changes are identified, assessed against business processes, reported, and complied with.</li><li>
May, if applicable, assist in the external change management for credit bureau working with centralized team and business control managers as build out testing.</li><li>
Assists in identifying operational risks in accordance with the ERM, ensuring that adequate internal controls are in place to mitigate risks of all types.</li><li>
Partners with business managers in implementing remediation actions per the Bancorp issues management framework; coordinates business ownership of processes, risks, controls, and tests.</li><li>
Serves as coordinator for updates to data in archive systems (e.g., Open Pages, PPM, etc.).</li><li>
Conducts RCSA facilitated sessions where risks and controls are rated.</li><li>
Partners with Support Functions or Risk Experts to identify applicable Enterprise and Risk Appetite indicators and determine which will be designated &quot;Key&quot;.</li><li>
Collaborates with LOB on threshold evaluation and proposed changes; enter proposed indicators and changes in the GRC tool.</li><li>
May assist in the determination of identifying loss events with applicable RCSA risks/processes.</li><li>
May assist in the coordination root cause analysis, action plan evaluation with LOB and monitor action plan implementation.</li><li>
Provides oversight to overall LOB Supplier/Outsourcing strategy and Review LOB business case for outsourcing &amp; challenge.</li><li>
Participates in escalated issues that impact LOB process &amp; involve Supplier(s) where applicable.</li><li>
Works with LOB to identify initial set of inherent risks and controls.</li><li>
Identifies applicable governance processes and may complete control implementation.</li><li>
Actively participates in issue remediation.</li><li>
Executes on ERM Scenario Analysis risk management program.</li><li>
Develop and manage product inventory and execute on ERM product risk review program.</li><li>
May have additional responsibilities as assigned by LOB/Function leadership and Risk, including but not limited to:<ul><li>
Assistance with new government programs or special internal projects.</li><li>
Assistance with new risk programs required by regulatory authorities or ERM.</li><li>
Assistance with diligence, closing, and other matters relating to acquisitions and strategic investments.</li></ul></li></ul>
MINIMUM KNOWLEDGE AND SKILLS REQUIRED:<ul><li>
Bachelor&rsquo;s degree or equivalent experience required (related field preferred). Master&rsquo;s degree in relevant field preferred.</li><li>
5 + years of financial services industry, risk, business controls or compliance experience preferred.</li><li>
Professional verbal and written communication skills and the ability to communicate with discretion and understanding when confidentiality is needed.</li><li>
Must be analytical and possess ability to interpret and apply policies and regulations across a complex business.</li><li>
Must proactively identify opportunities and take action to build trusting strategic internal and external relationships and networks.</li><li>
Must be approachable, collaborative, and have the ability to influence others through interpersonal skills, thrive in a fast-paced dynamic environment, and be comfortable quickly shifting priorities on short notice.</li><li>
Working knowledge of Microsoft Office products required.</li><li>
Ability to work with minimal supervision.</li><li>
For Investment Advisors: FINRA Series 7 and 63/66 licenses preferred. Knowledge of the Securities industry and SEC / FINRA regulations is preferred.</li></ul>
Business Controls Senior Associate - IT Risk
At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.
The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance.
Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: https://www.53.com/content/fifth-third/en/careers/benefits.html or by consulting with your talent acquisition partner.
LOCATION - Cincinnati, Ohio 45227
Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes &ndash; no matter how they are submitted &ndash; will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee.
Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.</div>

Business Controls Senior Associate - IT Risk

<div>Make banking a Fifth Third better&reg; 
We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.
GENERAL FUNCTION:
The Bancorp Intern provides support as directed through assignments within the COO division while receiving exposure to the broader organization. Interns integrate into the organization through day-to-day activities and project work. Interns operate as team members on larger initiatives, but also work independently on smaller projects and tasks.
Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.
ESSENTIAL DUTIES &amp; RESPONSIBILITIES:<ul><li>
Perform assignments and projects as determined by leadership.</li><li>
Utilize project management skills to manage and report on assignment and project status.</li><li>
Build a network of contacts within assigned line of business or division as well as across the organization.</li><li>
Effectively communicate with others, demonstrating strong verbal and written communication skills.</li><li>
Perform all work in accordance with established safety procedures.</li><li>
Complete assigned coursework and participate in self-learning.</li><li>
Perform any other duties as assigned.</li></ul>
SUPERVISORY RESPONSIBILITIES: None.
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:<ul><li>
Relevant internships and/or co-op program experience preferred.</li><li>
Outstanding verbal and written communication skills.</li><li>
Customer service skills with the ability to respond to internal and/or external requests.</li><li>
Strong analytical skills.</li><li>
Ability to work in a team environment.</li><li>
Ability to multitask and be flexible.</li><li>
Proficiency in Microsoft Office (e.g., Outlook, Word, Excel, PowerPoint) and the capacity to learn additional software applications as required by the assignment.</li><li>
Capable of managing own time to meet established deadlines.</li><li>
Ability to demonstrate initiative.</li></ul>
Bancorp Intern
At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.
The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location.
LOCATION - Cincinnati, Ohio 45202
Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes &ndash; no matter how they are submitted &ndash; will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee.
Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.</div>

Bancorp Intern

Join Fifth Third Bank and explore 17   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.