Qureos Mentor

Fifth Third Bank

<div><div>Make banking a Fifth Third better&reg;<br>
We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.</div><div></div><div>
GENERAL FUNCTION:</div><div>
Selected candidates are intended to become a Retail Personal Banker I after completing a 4-8 week on-boarding and education program that includes rotations in operations and Sales &amp; Service. There will be a certification at the conclusion of the program to provide selected candidates the opportunity to demonstrate skills necessary to successfully perform a role within the Retail Personal Banker job family. The Personal Banker I is a Financial Center position focused on using the consultative sales process to proactively identify and meet the financial needs of customers or prospects. The Personal Banker I maintains focus on acquiring new households and/or deepening existing customer relationships through a variety of activities, including but not limited to lobby leadership (Financial Centers) or aisle time (Bank Marts) and tele-consulting. This role is responsible for processing teller transactions as well as working as a member of the platform staff.</div><div></div><div>
Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.</div><div></div><div>
ESSENTIAL DUTIES AND RESPONSIBILITIES:</div><ul><li>
Use the consultative sales process and Financial Needs Assessment to build a thorough customer profile and identify current and future financial needs.</li><li>
Maintain an in-depth knowledge of Retail consumer and small business products/services and recommend appropriate solutions using our value proposition.</li><li>
Utilize CAMP and other approved Marketing tools to proactively reach out to customers and set appointments for periodic financial reviews.</li><li>
Primarily focused on cross-selling to existing customer base and engaging in outside sales activities (i.e. Membership Advantage onsite presentations, business sales calls, community financial literacy events, etc.) as directed.</li><li>
Establish close working relationships with assigned Business Partners (Mortgage, Small Business, Commercial and Investment), referring customers when appropriate to provide timely, and holistic financial solutions.</li><li>
Consistently meet/exceed customer experience and individual/team production goals and enhance year-over-year revenue growth as measured by the Financial Center P&amp;L.</li><li>
Provide guidance to CSRs with respect to the sales and referral process.</li><li>
Promote customer satisfaction with a friendly, helpful demeanor and professionalism.</li><li>
Act with confidence by answering customer questions and owning customer issues.</li><li>
Maintain a position of trust and responsibility by keeping all business confidential.</li><li>
Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times.</li><li>
Adhere to established policies and procedures while opening/servicing the full range of Retail products.</li><li>
Participate in the consumer loan and bankcard process, owning sourced loans from application through closing.</li><li>
Participate in the opening/closing process of the Financial Center or Bank Mart as directed by the Financial Center Manager.</li><li>
Keep up to date on Retail procedures in place to mitigate fraudulent activity and unnecessary risk or exposure.</li></ul><div></div><div>
SUPERVISORY RESPONSIBILITIES:</div><div>
None.</div><div></div><div>
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:</div><ul><li>
College degree or work experience providing transferrable skills, or, combination of education and experience.</li><li>
Experience in the financial industry preferred.</li><li>
Demonstrated ability to develop comfort level with sales activities designed to acquire new consumer household and small business customers and/or cross-sell to established customers.</li><li>
Must be able to demonstrate understanding of advanced math functions that will allow for analysis of credit and financial information.</li><li>
Ability to professionally represent Fifth Third Bank in terms of appearance and verbal/written communication.</li><li>
Demonstrated ability to develop a working knowledge of Retail policies and procedures in order to utilize good judgment in making sound decisions.</li><li>
This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS web site (mortgage.nationwidelicensingsystem.org) provides the MU4R questions and registration required for employment in this position.</li></ul><div></div><div>
WORKING CONDITIONS:</div><ul><li>
Normal office environment.</li><li>
Extending viewing of computer screens.</li><li>
This program will require the ability to travel within the affiliate for training as well as scheduling flexibility.</li><li>
Travel outside of the affiliate will be required for various classroom training sessions.</li></ul><div>
#LI-HT1</div><div></div>
Personal Banker I Associate - Clear Creek<div></div><div>
At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.</div><div></div><div>
The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location.</div><div></div><div>
Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: <div>https://www.53.com/content/fifth-third/en/careers/benefits.html</div> or by consulting with your talent acquisition partner.</div><div></div>
LOCATION - Charlotte, North Carolina 28227<div></div><div>
Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes &ndash; no matter how they are submitted &ndash; will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee.</div><div></div><div>
Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.</div></div><div></div>

Personal Banker I Associate - Clear Creek

<div><div>Make banking a Fifth Third better&reg;<br>
We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.</div><div></div><div>
GENERAL FUNCTION:</div><div>
Provide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Fifth Third Bank policies. Refer customers to the appropriate business partner for products and services uncovered during business interactions and/or conversations. Function in a capacity that performs the most complex duties of a CSR, exercising considerable independent judgment.</div><div></div><div>
Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.</div><div></div><div>
ESSENTIAL DUTIES AND RESPONSIBILITIES:</div><ul><li>
Customer Service:</li><li>
Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times.</li><li>
Have a developed rapport with the customer base, greet by/use name, have knowledge of account ownership, be responsive and timely with correspondence and problem resolution, and display a caring attitude.</li><li>
Act with confidence by answering or finding the answers to customer questions and finding solutions to customer issues.</li><li>
Maintain a position of trust and responsibility by keeping all customer business confidential.</li><li>
Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times.</li><li>
Bank Operations/Transactions:</li><li>
Perform daily office responsibilities, working with the PB, FSR, or FCM, to maintain the efficient operation of the office.</li><li>
Cash withdrawal and check signing approvals.</li><li>
Approval of ace transactions.</li><li>
Night deposits.</li><li>
Dual Key Process.</li><li>
Maintain personally a balancing record that is in line with policy and have the ability to find and correct outages and to enlist help as needed for more difficult errors.</li><li>
Maintain knowledge of the bank policies and financial center procedures, and take responsibility to keep up to date on any changes.</li><li>
Demonstrate sound judgment in decision making, abiding appropriately to established guidelines and procedures.</li><li>
Perform in the role of training and development personnel for new CSRs and /or existing CSRs as needed.</li><li>
Help to identify any other CSRs who are capable of training new staff members.</li><li>
As Lead, monitor the operation behind the CSR line.</li><li>
Delegate work and take issues to Customer Services Manager as needed.</li><li>
As Lead, act as office resource personnel for CSR activity, answering questions and finding solutions to customer issues and financial center procedures; assist management in keeping CSRs up-to-date as requested.</li><li>
Consistently meet or exceed sales referrals as set by management.</li><li>
Continuously increase knowledge and skills through self-motivation, formal education, seminars and in-house training.</li><li>
Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs.</li><li>
Initiate conversations to uncover customer needs and be capable of effectively referring customers to business partners for the selling and cross-selling bank products and services to customers, so that personal and Bank goals are consistentlymetand/orexceeded.</li></ul><div></div><div>
SUPERVISORY RESPONSIBILITIES:</div><div>
None.</div><div></div><div>
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:</div><ul><li>
High school diploma/GED.</li><li>
Position requires in-depth knowledge of retail policies and procedures in order to perform the essential duties with minimal supervision, which is usually acquired with a minimum of 3 years of CSR experience.</li><li>
Ability to demonstrate advanced math functions.</li><li>
Must have the ability to interact comfortably and confidently with the public.</li><li>
Must present evidence of ability to communicate via written or verbal format, at a professional level common within a business setting.</li><li>
Work requires the ability to take initiative and utilize sound judgment in decision-making and problem resolution.</li><li>
Must demonstrate the ability to establish self as a leader.</li><li>
Must be able to work in a team environment with the ability to interact well, and in a positive manner, with co-workers and management.</li><li>
Need to have flexibility in scheduling.</li></ul><div></div>
Lead CSR/Teller - Ponte Vedra, FL - Full Time<div></div><div>
At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.</div><div></div><div>
The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location.</div><div></div><div>
Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: <div>https://www.53.com/content/fifth-third/en/careers/benefits.html</div> or by consulting with your talent acquisition partner.</div><div></div>
LOCATION - Ponte Vedra Beach, Florida 32082<div></div><div>
Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes &ndash; no matter how they are submitted &ndash; will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee.</div><div></div><div>
Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.</div></div><div></div>

Lead CSR/Teller - Ponte Vedra, FL - Full Time

<div><div>Make banking a Fifth Third better&reg;<br>
We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.</div><div></div><div>
GENERAL FUNCTION:</div><div>
Provide excellent customer service in all interactions. Refer customers to the appropriate business partner for a consultative conversation. Responsible for the most complex duties of a CSR, exercising considerable independent judgement. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.</div><div></div><div>
ESSENTIAL DUTIES AND RESPONSIBILITIES:</div><div>
Customer Experience:</div><ul><li>Deepen relationships and treat customers with genuine care by listening to their specific needs, asking questions to gain deeper understanding, and seamlessly guide them to where their financial needs can be met</li><li>Provide follow up to customer questions and find solutions to address issues</li><li>Be responsive and timely with correspondence to keep lines of communication open and clear</li><li>Maintain a position of trust and responsibility by keeping all customer business confidential</li><li>Follow the Bancorp Code of Business Conduct and Ethics and other related policies, always maintaining ethical behavior.</li></ul><div>
Operations:</div><ul><li>Collaborate with Financial Center Manager to ensure all monthly cash counts are completed.</li><li>Partner with Financial Center Manager to gather and report monthly FCA requests.</li><li>Perform daily office responsibilities, working with the CSR and Bankers, to maintain the efficient operation of the office.</li><li>Maintain a balancing record that is in line with policy. Find and correct outages and assist others as needed.</li><li>Maintain knowledge of the bank policies and financial center procedures and take responsibility to keep up to date on any changes.</li><li>Demonstrate sound judgment in decision making, abiding to established guidelines and procedures.</li><li>Assist in training newly hired Customer Service Representative</li></ul><div>
Referrals:</div><ul><li>During customer interactions and Customer Outreach identify customer needs and refer customers to Bankers and business partners, as appropriate, for a consultative conversation</li><li>Build and maintain a working knowledge of the Retail products and services offered</li><li>Utilize appropriate tools for all referrals sent to personal bankers and business partners for tracking purposes</li></ul><div>
Perform other duties as assigned</div><div>
SUPERVISORY RESPONSIBILITIES: None.</div><div>
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:</div><ul><li>High school diploma/GED.</li><li>Work involves extensive cash handling.</li><li>Position requires in-depth knowledge of retail policies and procedures, to perform the essential duties with minimal supervision.</li><li>Work involves contact with the public, adhere to dress code guidelines.</li><li>Must have the ability to interact comfortably and confidently with the public.</li><li>Work requires the ability to take initiative and demonstrate sound judgment in decision-making and problem resolution.</li><li>Act as a leader and a resource for both customers and platform team.</li><li>Demonstrate the company&rsquo;s core values, work as one bank, take accountability, be respectful &amp; inclusive, act with integrity.</li><li>Need to have flexibility in scheduling.</li></ul><div>
WORKING CONDITIONS:</div><ul><li>Normal office environment.</li><li>Extensive viewing of computer screens.</li></ul><div></div>
Lead CSR/Teller - Eastland, Columbus, OH - Full Time<div></div><div>
At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.</div><div></div><div>
The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location.</div><div></div><div>
Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: <div>https://www.53.com/content/fifth-third/en/careers/benefits.html</div> or by consulting with your talent acquisition partner.</div><div></div>
LOCATION - Columbus, Ohio 43232<div></div><div>
Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes &ndash; no matter how they are submitted &ndash; will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee.</div><div></div><div>
Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.</div></div><div></div>

Lead CSR/Teller - Eastland, Columbus, OH - Full Time

<div><div>Make banking a Fifth Third better&reg;<br>
We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.</div><div></div><div>
GENERAL FUNCTION:</div><div>
Provide excellent customer service in all interactions. Refer customers to the appropriate business partner for a consultative conversation. Responsible for the most complex duties of a CSR, exercising considerable independent judgement. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.</div><div></div><div>
ESSENTIAL DUTIES AND RESPONSIBILITIES:</div><div>
Customer Experience:</div><ul><li>Deepen relationships and treat customers with genuine care by listening to their specific needs, asking questions to gain deeper understanding, and seamlessly guide them to where their financial needs can be met</li><li>Provide follow up to customer questions and find solutions to address issues</li><li>Be responsive and timely with correspondence to keep lines of communication open and clear</li><li>Maintain a position of trust and responsibility by keeping all customer business confidential</li><li>Follow the Bancorp Code of Business Conduct and Ethics and other related policies, always maintaining ethical behavior.</li></ul><div>
Operations:</div><ul><li>Collaborate with Financial Center Manager to ensure all monthly cash counts are completed.</li><li>Partner with Financial Center Manager to gather and report monthly FCA requests.</li><li>Perform daily office responsibilities, working with the CSR and Bankers, to maintain the efficient operation of the office.</li><li>Maintain a balancing record that is in line with policy. Find and correct outages and assist others as needed.</li><li>Maintain knowledge of the bank policies and financial center procedures and take responsibility to keep up to date on any changes.</li><li>Demonstrate sound judgment in decision making, abiding to established guidelines and procedures.</li><li>Assist in training newly hired Customer Service Representative</li></ul><div>
Referrals:</div><ul><li>During customer interactions and Customer Outreach identify customer needs and refer customers to Bankers and business partners, as appropriate, for a consultative conversation</li><li>Build and maintain a working knowledge of the Retail products and services offered</li><li>Utilize appropriate tools for all referrals sent to personal bankers and business partners for tracking purposes</li></ul><div>
Perform other duties as assigned</div><div>
SUPERVISORY RESPONSIBILITIES: None.</div><div>
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:</div><ul><li>High school diploma/GED.</li><li>Work involves extensive cash handling.</li><li>Position requires in-depth knowledge of retail policies and procedures, to perform the essential duties with minimal supervision.</li><li>Work involves contact with the public, adhere to dress code guidelines.</li><li>Must have the ability to interact comfortably and confidently with the public.</li><li>Work requires the ability to take initiative and demonstrate sound judgment in decision-making and problem resolution.</li><li>Act as a leader and a resource for both customers and platform team.</li><li>Demonstrate the company&rsquo;s core values, work as one bank, take accountability, be respectful &amp; inclusive, act with integrity.</li><li>Need to have flexibility in scheduling.</li></ul><div>
WORKING CONDITIONS:</div><ul><li>Normal office environment.</li><li>Extensive viewing of computer screens.</li></ul><div></div>
Lead CSR / Teller - Mt Prospect - Full Time<div></div>
Total Base Pay Range 43,680.00 - 67,700.00 USD Annual<div></div><div>
At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.</div><div></div><div>
The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location.</div><div></div><div>
Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: <div>https://www.53.com/content/fifth-third/en/careers/benefits.html</div> and by consulting with your talent acquisition partner.</div><div></div>
LOCATION - Mount Prospect, Illinois 60056<div></div><div>
Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes &ndash; no matter how they are submitted &ndash; will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee.</div><div></div><div>
Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.</div></div><div></div>

Lead CSR / Teller - Mt Prospect - Full Time

<div><div>Make banking a Fifth Third better&reg;<br>
We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.</div><div></div><div>
General Function:</div><div></div><div>
As a De Novo Financial Center Manager (DFCM), you are responsible for representing Fifth Third Bank within the communities we serve to create a positive brand perception and actively engage to build relationships inside/outside the walls of the financial center. Maintain a business development mindset spending a minimum of 3-5 hours per week on activities within the community to attract and grow a robust customer base. Coach, lead by example, and enable team to continuously develop in role while leveraging our consultative sales and service model providing an excellent customer experience. Work as a team to build, increase, and strengthen the financial center book of business. Include One Bank partners as part of hosting financial and community events while also giving direction and oversight to the sales and service support, daily operations, staffing needs, etc.</div><div></div><div>
Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.</div><div></div><div>
ESSENTIAL DUTIES &amp; RESPONSIBILITIES:</div><div>
De Novo FCM Responsibilities:</div><ul><li>
Actively engage and create opportunities for bankers to engage within local chambers, community groups, activities, and events to represent fifth Third Bank, helping to optimize the branch network based on location share, branch-promoting, and networking with potential new customers.</li><li>
Develop a business plan that focuses on local centers of influence that you intend to build relationships with, detailing how you will implement the plan, and measure the strength of the partnership to drive in new customer business.</li><li>
Provide customer services for businesses and the community, including, completing customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.</li><li>
Lead activities that benefit the communities we serve. Lead by example through consistent use of the consultative sales process to proactively identify the financial needs of the current or prospective customers and recommend the appropriate solutions to meet those needs.</li><li>
Grow and deepen Consumer and Small Business customer relationships by providing a memorable customer experience.</li><li>
Demonstrate and maintain a working knowledge about Fifth Third's products, services, processes, and internal resources to stay informed, guide and lead the team, focusing on Next Gen experiences and De Novo Business Development Model.</li><li>
Deliver exceptional customer experience through show coaching and equipping the team on how to navigate the use of tech tables, tablets, relaxed seating, and free flowing-transaction booth to promote customer comfort with the financial business.</li><li>
Deliver an integrated book of business strategy in which all customers, through all channels, have a Financial Needs Assessment (FNA) and are assigned to the best banker for proactive ongoing support.</li><li>
Responsible for sourcing, developing, coaching, and leading a team that reinforces our Core Values and business strategies.</li><li>
Cultivate a One Bank culture that proactively collaborates with business partners.</li><li>
Follow the Bancorp Code of Business Conduct and Ethics and other related policies and procedures, modeling the ethical behavior expected from every employee.</li><li>
Additional duties as assigned</li></ul><div></div><div>
Supervisor Responsibilities:</div><div>
Provides employees timely, candid, and constructive feedback; assisting in the development of employees to their full potential and provides challenging opportunities that enhance employee career growth; recognize and reward employees for accomplishments. Assist in the development of appropriate talent pool to ensure adequate bench strength and succession planning.</div><div></div><div>
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:</div><ul><li>
College degree or two or more years of equivalent experience in a leadership role managing a team in a sales environment preferred.</li><li>
Experience in financial industry and managing a P&amp;L preferred</li><li>
Ability to professionally represent Fifth Third Bank in verbal and written communication</li><li>
Capable of analyzing credit and financial information</li><li>
Ability to successfully execute and coach sales activities</li><li>
Exhibits business acumen with a focus or experience or demonstrated success in growing new business</li><li>
Demonstrated ability in making sound decisions</li><li>
This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS web site (mortgage.nationwidelicensingsystem.org) provides the MU4R questions and registration required for employment in this position</li></ul><div></div><div>
WORKING CONDITIONS:</div><ul><li>
Normal office environment.</li><li>
3-5 hours per day spent in outside business development activities</li><li>
Extended viewing of computer screens.</li><li>
Periodic travel within the Bancorp footprint to attend meetings and/or training.</li></ul>
De Novo Financial Center Manager - Punta Gorda<div></div><div>
At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.</div><div></div><div>
The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance.</div><div></div><div>
Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: <div>https://www.53.com/content/fifth-third/en/careers/benefits.html</div> or by consulting with your talent acquisition partner.</div><div></div>
LOCATION - Punta Gorda, Florida 33950<div></div><div>
Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes &ndash; no matter how they are submitted &ndash; will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee.</div><div></div><div>
Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.</div></div><div></div>

De Novo Financial Center Manager - Punta Gorda

<div><div>Make banking a Fifth Third better&reg;<br>
We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.</div><div></div><div>
GENERAL FUNCTION:</div><div>
Provide excellent customer service in all interactions. Refer customers to the appropriate business partner for a consultative conversation. Responsible for the most complex duties of a CSR, exercising considerable independent judgement. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.</div><div></div><div>
ESSENTIAL DUTIES AND RESPONSIBILITIES:</div><div>
Customer Experience:</div><ul><li>Deepen relationships and treat customers with genuine care by listening to their specific needs, asking questions to gain deeper understanding, and seamlessly guide them to where their financial needs can be met</li><li>Provide follow up to customer questions and find solutions to address issues</li><li>Be responsive and timely with correspondence to keep lines of communication open and clear</li><li>Maintain a position of trust and responsibility by keeping all customer business confidential</li><li>Follow the Bancorp Code of Business Conduct and Ethics and other related policies, always maintaining ethical behavior.</li></ul><div>
Operations:</div><ul><li>Collaborate with Financial Center Manager to ensure all monthly cash counts are completed.</li><li>Partner with Financial Center Manager to gather and report monthly FCA requests.</li><li>Perform daily office responsibilities, working with the CSR and Bankers, to maintain the efficient operation of the office.</li><li>Maintain a balancing record that is in line with policy. Find and correct outages and assist others as needed.</li><li>Maintain knowledge of the bank policies and financial center procedures and take responsibility to keep up to date on any changes.</li><li>Demonstrate sound judgment in decision making, abiding to established guidelines and procedures.</li><li>Assist in training newly hired Customer Service Representative</li></ul><div>
Referrals:</div><ul><li>During customer interactions and Customer Outreach identify customer needs and refer customers to Bankers and business partners, as appropriate, for a consultative conversation</li><li>Build and maintain a working knowledge of the Retail products and services offered</li><li>Utilize appropriate tools for all referrals sent to personal bankers and business partners for tracking purposes</li></ul><div>
Perform other duties as assigned</div><div>
SUPERVISORY RESPONSIBILITIES: None.</div><div>
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:</div><ul><li>High school diploma/GED.</li><li>Work involves extensive cash handling.</li><li>Position requires in-depth knowledge of retail policies and procedures, to perform the essential duties with minimal supervision.</li><li>Work involves contact with the public, adhere to dress code guidelines.</li><li>Must have the ability to interact comfortably and confidently with the public.</li><li>Work requires the ability to take initiative and demonstrate sound judgment in decision-making and problem resolution.</li><li>Act as a leader and a resource for both customers and platform team.</li><li>Demonstrate the company&rsquo;s core values, work as one bank, take accountability, be respectful &amp; inclusive, act with integrity.</li><li>Need to have flexibility in scheduling.</li></ul><div>
WORKING CONDITIONS:</div><ul><li>Normal office environment.</li><li>Extensive viewing of computer screens.</li></ul><div></div>
CSR/Teller - Keystone, Indianapolis, IN - Full-Time<div></div><div>
At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.</div><div></div><div>
The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location.</div><div></div><div>
Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: <div>https://www.53.com/content/fifth-third/en/careers/benefits.html</div> or by consulting with your talent acquisition partner.</div><div></div>
LOCATION - Indianapolis, Indiana 46220<div></div><div>
Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes &ndash; no matter how they are submitted &ndash; will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee.</div><div></div><div>
Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.</div></div><div></div>

CSR/Teller - Keystone, Indianapolis, IN - Full-Time

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Position not available for immigration sponsorship.</i></div><div></div><div>
GENERAL FUNCTION:</div><div>
Responsible for establishing and maintaining Bancorp accounting policies and procedures, monitoring emerging accounting issues and standards, interpreting and overseeing the implementation of newly issued accounting standards, formally communicating significant policy or procedural changes across the Bancorp, consulting with Affiliate, centralized and LOB finance teams on technical accounting topics, as well as representing Accounting Risk/External Reporting on various Bancorp accounting/finance initiatives and special projects.</div><div></div><div>
Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank&rsquo;s risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.</div><div></div><div>
ESSENTIAL DUTIES AND RESPONSIBILITIES:</div><ul><li>
Responsible for the development and maintenance of Bancorp accounting policies and procedures:</li><li>
Ensure that Bancorp accounting policies and procedures are developed, maintained and updated in accordance with GAAP.</li><li>
Ensure that policies and procedures are properly documented and maintained in a clear and concise manner.</li><li>
Ensure that policy/procedural changes are clearly communicated to appropriate areas of the Bancorp on a proactive and timely basis.</li><li>
Responsible for monitoring emerging accounting issues and standards:</li><li>
Proactive monitoring of all emerging issues and assessing the implications to the Bancorp.</li><li>
Discuss implications to the Bancorp with the Director of Accounting Risk and Policy, Accounting Risk and Policy Manager and Assistant Controller.</li><li>
Develop comment letters as appropriate.</li><li>
Responsible for interpreting newly issued standards and fully assessing their impact to the Bancorp:</li><li>
Coordinate implementation team ensuring that all relevant Bancorp departments are represented.</li><li>
Develop adoption implementation strategy and oversee its execution.</li><li>
Quantify current and expected financial statement impacts for communication to the Bancorp finance organization as well as the Audit Committee.</li><li>
Consult with Affiliate, centralized and LOB finance teams on technical accounting topics:</li><li>
Proactively engage finance teams to gain a full understanding of new/emerging business transactions.</li><li>
Develop and communicate technical accounting requirements and related financial statement impacts.</li><li>
Assist with transaction structures and drafting of contractual agreements in order to maximize the favorable economic impact to the Bancorp as well as ensure the alignment of transactional economics and GAAP requirements.</li><li>
Serve as the Bancorp&rsquo;s technical accounting subject-matter expert on various finance/accounting initiatives and special projects, including process improvements, merger and acquisition activity, etc. as well as serve differing roles on Bancorp committees.</li></ul><div></div><div>
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:</div><ul><li>
Education: Bachelor&rsquo;s Degree in Accounting, Finance or Economics required.</li><li>
Certification: CPA, CRCM, or equivalent Required</li><li>
Experience: Years - Minimum of 5-7 years of accounting related experience; research experience preferred.</li><li>
Industry - Banking or accounting related experience required.</li><li>
Managerial - Supervisory experience preferred.</li><li>
Computer/Technical: Proficient in advanced spreadsheet applications such as Excel, Microsoft Word, etc.</li><li>
Other Skills: Excellent analytical, leadership, team building, communication and interpersonal skills.</li><li>
Experience with accounting topics and auditing standards, SEC reporting, and project management.</li></ul><div></div><div>
#LI-CT1</div>
Accounting Risk and Policy Manager<div></div>
Total Base Pay Range 82,100.00 - 172,500.00 USD Annual<div></div><div>
At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.</div><div></div><div>
The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance.</div><div></div><div>
Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: <div>https://www.53.com/content/fifth-third/en/careers/benefits.html</div> or by consulting with your talent acquisition partner.</div><div></div>
LOCATION - Cincinnati, Ohio 45202<div></div><div>
Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes &ndash; no matter how they are submitted &ndash; will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee.</div><div></div><div>
Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.</div></div><div></div>

Accounting Risk and Policy Manager

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