Qureos Mentor

Firestone Complete Auto Care

<div><h1 class="jobSectionHeader"><b>Company Overview</b></h1><p>
Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $4.5 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career. Whatever role you fill, when you represent the Bridgestone name, you are a valued teammate, and part of our larger mission to Serve Society with Superior Quality. We start by offering each teammate more than just competitive pay. We provide formal training, performance incentives, paid vacation and holidays, competitive healthcare packages for full-time and part-time employees, and a 401k plan to help build towards your future. We believe people can only provide superior service and quality to others when they are allowed to bring their whole self to work and know they are supported. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve. So, show us what you are made of. Show us the smart stuff, the tough stuff, the bold, beautiful and brave stuff. Because who you are is what we need.</p><p></p><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><h1 class="jobSectionHeader"><b>
Job Category</b></h1></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>
Retail<p></p><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><h1 class="jobSectionHeader"><b>
Position Summary</b></h1></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>
The retail Sales and Service Technician (SST) is a unique hybrid role for stores and is intended as a key pipeline for future career-growth within Firestone Complete Auto Care. This role is primarily responsible for serving the customer through assessing needs, recommending appropriate products and/or services, performing entry-level vehicle services, and ensuring customer satisfaction through thorough and timely completion of services.<br>
Successful individuals in this role will learn all aspects of store operations and effectively flex between interacting/ serving the customer and efficiently completing basic vehicle service tasks as required.<p></p>
Pay Range: $17.83 - $26.68<p></p><div><div><div><div><div><div><div><h1 class="jobSectionHeader"><b>
Responsibilities</b></h1></div></div></div></div></div></div></div><p><b>
Hybrid </b><b>Role</b></p><ul><li>
Customer service, sales, customer issue resolution- 75%.</li><li>
Basic vehicle service tasks, oil, tires, fluids- 25%.</li><li>
Store operations, opening/closing, inventory, displays- as needed basis.</li></ul><p></p><p><b>
Growth and career development role</b></p><ul><li>
May assist Manager or act as Manager-On-Duty in certain circumstances or to support development.</li><li>
Learn all aspects of store operations and flex between front/back shop tasks.</li></ul><p></p><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><h1 class="jobSectionHeader"><b>
Minimum Qualifications</b></h1></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div><div><ul><li>
High School Diploma or equivalent.</li><li>
Valid automobile driver's license.</li><li>
Customer service and career growth mindset.</li><li>
Ability to learn and perform basic vehicle service tasks.</li><li>
Ability to learn and operate store systems.</li></ul><p></p><h2 class="jobSectionHeader"><b>
PREFERRED QUALIFICATIONS</b></h2><ul><li>
2 year degree or non-traditional education through training program completion, certification, or other exhibiting the growth mindset that is needed in this candidate.</li><li>
Previous consumer retail sales experience.</li><li>
Previous automotive experience a plus.</li><li>
Previous management/supervisory experience a plus.</li></ul></div><p></p><h2 class="jobSectionHeader"><b>
OUR CREW KNOWS </b><b>BENEFITS</b></h2><p></p><ul><li>
Medical, Dental and Vision &ndash; Starting day 1 for all our teammates</li><li>
Paid vacation and holidays</li><li>
On-the-job training and company-funded ASE certifications</li><li>
Flexible work schedule</li><li>
401(k) match</li><li>
On demand pay (daily pay) program available</li></ul><p></p><p><b>
OUR VALUES GIVE BACK TO </b><b>YOU</b></p><ul><li>
Professional Development: No matter where you&rsquo;re at in your career, we&rsquo;ve got the resources to help you level up.</li><li>
Community Involvement: We pride ourselves on working with our local communities and giving back where we can.</li><li>
Integrity &amp; Teamwork: Part of what makes our teams different is our drive to do things right, always, together.</li></ul><p></p><p><b>
At Bridgestone, you are Free to Be</b></p><p></p><p>
We believe people can only provide superior service and quality to others when they bring their whole self to work. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve. So, show us what you are made of, because who you are is what we need.</p><p></p><p><b>
What we offer</b></p><p></p><p>
At Bridgestone, what really matters is to foster co-creation opportunities and empowering you to be creative and curious to make mobility safer, more efficient, and more sustainable for future generations. Whatever role you fill, when you represent Bridgestone, you are a valued teammate, and part of our larger mission to &ldquo;Serve Society with Superior Quality&rdquo;, for that, we offer you more than just a competitive compensation; we will provide you:</p><ul><li>
A supportive and engaging onboarding experience to ensure a smooth transition into our team.</li><li>
The opportunity to develop and grow, through training and regular mentorship.</li><li>
Corporate Social Responsibility activities.</li><li>
A truly global, dynamic and challenging work environment.</li><li>
Agility and work/life effectiveness and your long-term well-being.</li><li>
A diverse and inclusive team.</li></ul><p></p><p><i>
Bridgestone is proud to be an Equal Employment Opportunity employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.</i><i>
</i></p><p></p><p><b>Employment Eligibility</b></p><p>
If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.</p></div>

Sales and Service Technician

<div><h1 class="jobSectionHeader"><b>Company Overview</b></h1><p>
Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $4.5 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career. Whatever role you fill, when you represent the Bridgestone name, you are a valued teammate, and part of our larger mission to Serve Society with Superior Quality. We start by offering each teammate more than just competitive pay. We provide formal training, performance incentives, paid vacation and holidays, competitive healthcare packages for full-time and part-time employees, and a 401k plan to help build towards your future. We believe people can only provide superior service and quality to others when they are allowed to bring their whole self to work and know they are supported. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve. So, show us what you are made of. Show us the smart stuff, the tough stuff, the bold, beautiful and brave stuff. Because who you are is what we need.</p><p></p><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><h1 class="jobSectionHeader"><b>
Job Category</b></h1></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>
Retail<p></p><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><h1 class="jobSectionHeader"><b>
Position Summary</b></h1></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>
The Automotive Retail Salesperson is a dynamic and sales-focused role crucial to our team's success. This position entails providing exceptional customer service both in person and over the phone, with the goal of meeting and exceeding customer needs. You will use your energetic demeanor to sell the visit, persuading potential customers to engage with our automotive services. Through effective communication skills, you will build strong relationships with customers, promote our products and services, and establish clear time commitments between technicians and customers for service appointments. Additionally, the Retail Salesperson conducts transaction procedures with precision and efficiency, ensuring a seamless experience for customers throughout their visit. This role offers an exciting opportunity for individuals with a passion for sales and customer service to thrive in a fast-paced automotive retail environment while contributing to the growth and success of our business.<p></p>
Pay Range: $17.05 - $25.52<p></p><div><div><div><div><div><div><div><h1 class="jobSectionHeader"><b>
Responsibilities</b></h1></div></div></div></div></div></div></div><ul><li>
Operating as a motivated sales individual.</li><li>
Building customer satisfaction &amp; loyalty.</li><li>
Merchandising, advertising and promotion of products and services.</li><li>
Energetic responsiveness to every customer, on the phone and in the store.</li><li>
Other duties as assigned.</li></ul><p></p><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><h1 class="jobSectionHeader"><b>
Minimum Qualifications</b></h1></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div><ul><li>
High School Diploma or equivalent.</li><li>
Desire to succeed in a retail environment.</li><li>
2 years of consumer retail sales experience.
</li><li>Must be able to communicate with and assist customers in the areas of sales and complaints to ensure customer retention and loyalty.</li><li>
Problem solving skills as it relates to customer complaints</li><li>
Must have a valid automobile driver's license at all times and be able to drive customer and company vehicles.</li></ul><p></p><h2 class="jobSectionHeader"><b>
OUR CREW KNOWS </b><b>BENEFITS</b></h2><ul><li>
Medical, Dental and Vision &ndash; Starting day 1 for all our teammates</li><li>
Paid vacation and holidays</li><li>
On-the-job training and company-funded ASE certifications</li><li>
Flexible work schedule</li><li>
401(k) match</li><li>
On demand pay (daily pay) program available</li></ul><p></p><h2 class="jobSectionHeader"><b>
OUR VALUES GIVE BACK TO </b><b>YOU</b></h2><ul><li>
Professional Development: No matter where you&rsquo;re at in your career, we&rsquo;ve got the resources to help you level up.</li><li>
Community Involvement: We pride ourselves on working with our local communities and giving back where we can.</li><li>
Integrity &amp; Teamwork: Part of what makes our teams different is our drive to do things right, always, together.</li></ul><p></p><p><b>
At Bridgestone, you are Free to Be</b></p><p></p><p>
We believe people can only provide superior service and quality to others when they bring their whole self to work. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve. So, show us what you are made of, because who you are is what we need.</p><p></p><p><b>
What we offer</b></p><p></p><p>
At Bridgestone, what really matters is to foster co-creation opportunities and empowering you to be creative and curious to make mobility safer, more efficient, and more sustainable for future generations. Whatever role you fill, when you represent Bridgestone, you are a valued teammate, and part of our larger mission to &ldquo;Serve Society with Superior Quality&rdquo;, for that, we offer you more than just a competitive compensation; we will provide you:</p><ul><li>
A supportive and engaging onboarding experience to ensure a smooth transition into our team.</li><li>
The opportunity to develop and grow, through training and regular mentorship.</li><li>
Corporate Social Responsibility activities.</li><li>
A truly global, dynamic and challenging work environment.</li><li>
Agility and work/life effectiveness and your long-term well-being.</li><li>
A diverse and inclusive team.</li></ul><p></p><p><i>
Bridgestone is proud to be an Equal Employment Opportunity employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.</i><i>
</i></p><p></p><p><b>Employment Eligibility</b></p><p>
If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.</p></div>

Retail Salesperson

Join Firestone Complete Auto Care and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Firestone Complete Auto Care

ABOUT_COMPANY

Sales and Service Technician

Retail Salesperson