Qureos Mentor

First Abu Dhabi Bank (FAB)

<div>
 
 
 JOB PURPOSE:
 
 
 
 The candidate will be based in the Kuwait and has the primary responsibility of Delivering agreed sales and revenue targets on GM products &amp; brings with him/her good contacts with Corporate &amp; GRE in Kuwait.
 
 
 
 Relationship Development:
 
 Global Markets Sales
 
 
 The incumbent will be a strong team player with good product &amp; systems knowledge to be able to deliver agreed sales and revenue targets. In addition, along with identifying and cultivating cross sell opportunities within the targeted sectors and geographies, this will be a pre-requisite to build long term relationships aimed at firmly establishing FAB as the go-to bank for all GM products and solutions.
 
 
 
 Distribution &amp; Coverage Scope:
 
 
 
 The incumbent will be focused on origination and distribution of Global Markets solutions to clients across the targeted client base and geography. A strong expectation to understand the client requirements and provide a high-quality distribution service to the targeted clients.
 
 
 
 Responsibilities / Coverage:
 
 
 
 &bull; Origination and distribution of Global Markets solutions to key target Clients, meeting revenue and sales targets.
 
 
 &bull; Develop &amp; deepen client relationships through regular engagement, thought leadership and solution driven approach, aimed at building long-term partnerships with key accounts.
 
 
 &bull; Ensure adherence to all GM Sales requirements across the client which are in-line with FAB&rsquo;s regulatory, compliance and best practice standards.
 
 
 &bull; Ensure high quality execution and build/maintain strong relationship with GM product, Coverage teams and the enablement functions.
 
 
 &bull; Strong team player, working closely with members of the GM Sales Team and supporting as required.
 
 
 &bull; Ensure client / internal / monetary impacting issues are escalated appropriately to line manager within suitable time-frame.
 
 
 &bull; Expectation to particpate in client events / forums / off-site events as required.
 
 
 &bull; Ensure maximum optimization of customer flow activity, and cross selling opportunities to produce best in class flow to grow the GM franchise.
 
 
 
 
 
 
 Coverage &amp; Segment Coverage:
 
 Segment Coverage to be assigned as required by your line manager.
 
 
 
 
 
 
 Product Knowledge:
 
 The candidate is expected to provide multi asset class coverage. This includes but is not limited to FX (including options), Money market, Credit (Repo, bonds) Interest rate derivatives, Commodity solutions, Equites, Derivatives, Islamic Products. Candidate should be able to have in-depth conversations with Credit/Risk/Legal/Compliance Department for development &amp; delivering on business.
 
 
 
 
 
 
 Geographical Coverage:
 
 Geographical coverage can include one country/region and extended to global coverage as required by your assigned line manager.
 
 
 
 
 
 
 Managerial Duties:
 
 You may be assigned a mangerial duty which can extend to managing an assigned intern, graduate or assigned indivdual /team with in Global Markets Sales.
 
 
 
 
 
 
 QUALIFICATIONS &amp; EXPERIENCE:
 
 
 
 
 Minimum Qualification
 
 
 
 &squf; Minimum degree in Accounting, Economics, Banking or Financial Management or equivalent.
 
 
 
 
 
 Minimum Experience &amp; Attributes:
 
 
 &squf; 7-10+ years of relevant experience
 
 
 &squf; Ready pool of client relationships &amp; strong existing relationships with clients.
 
 
 &squf; Highly organized and able to cope with multiple responsibilities.
 
 
 &squf; Previous experience in a well-known International/regional Bank.
 
 
 &squf; Capable of understanding risk valuation and management control tools and performance measurements
 
 
 &squf; Strong knowledge in using range of MIS &amp; performance metrics to drive client portfolio growth
 
 
 &squf; Experience of working in a high volume and high-pressure environment
 
 
 &squf; Experience of interaction with other regional and global teams.
 
 
 &squf; Good command over Arabic &amp; English is a prerequisite.
 
 
 &squf; Strong team player, with ability to accommodate a range of views and drive performance
 
 
 &squf; Confident at communication and presenting to all levels of internal and external clients and business partners.
 
 
 
</div>

Director, Global Markets - Sales

<div>
 
 
 JOB PURPOSE:
 
 
 <ul>
 <li>
 Set the strategic agenda for IT in Oman in conjunction with EXCO and Group colleagues. Manage all information technology needs for the business from preparing the local IT strategy, evaluating systems, to overseeing implementation of the systems, to ensure cost effective IT delivery. Identify, source, and implement local IT solutions that cannot be provided by Group as necessary.
 </li>
 <li>
 Develop technology roadmaps, strong governance over IT operations, vendor management, regulatory compliance, and business relationship management.
 </li>
 <li>
 Manage day-to-day operations of the Oman Branch IT to achieve timely, accurate, and uninterrupted delivery of IT services.
 </li>
 <li>
 Manage the stakeholders&rsquo; relationship and expectations &ldquo;both locally within the country, within the OMAN region and within the group&rdquo; effectively ; this includes local Business , Information security, compliance, Data privacy, group technology , etc
 </li>
 <li>
 This role assumes the position of the Head of IT- Oman, and is responsible for the smooth and efficient functioning of the FAB Oman Branch's IT operations by ensuring the effective management of the processes, systems and people required to design, develop, deliver, and improve technology services across the business
 </li>
 <li>
 Oversee the day-to-day IT operations in accordance with IT policies and technology standards as FAB Group and local regulatory requirements.
 </li>
 <li>
 Act as a single point of contact for the various business areas in Oman Branch to enhance customer experience, manage customer expectations and achieve customer satisfaction.
 </li>
 <li>
 Lead the development and execution of the IT strategy for FAB Oman, ensuring alignment with Group objectives and regulatory requirements.
 </li>
 <li>
 Drive digital transformation, innovation, and operational excellence to deliver business value and competitive advantage.
 </li>
 <li>
 Serve as the principal advisor to executive leadership on all technology matters, with full accountability for IT risk, compliance, and business continuity.
 </li>
 <li>
 Champion a culture of high performance, agility, and continuous improvement across the IT function.
 </li>
 </ul>
 
 
 
 
 
 KEY ACCOUNTABILITIES:
 
 
 
 
 IT Strategy
 
 
 <ul>
 <li>
 Contribute to the development of technology strategies and roadmap in alignment with Head Office&rsquo;s global strategy in tandem with the needs of the branch.
 </li>
 <li>
 Responsible to provide regular updates on Oman IT deliverables and progress of OMAN IT strategy and roadmap implementation .Propose or influence technology solution delivery based on business requirements, existing applications and latest technology trends.
 </li>
 <li>
 Monitor developments or advancements in technology, assess their value-add potential and applicability for adoption by branch.
 </li>
 <li>
 Partner with business/IT leadership team to develop and deliver IT strategies, technology innovation &amp; solutions that drive business and service excellence.
 </li>
 <li>
 Act as an advisor to the business leadership team by providing solutions to support business needs, enhance branch efficiency and enrich customer experience.
 </li>
 </ul>
 
 
 IT Operations
 
 
 <ul>
 <li>
 Ensure all the IT hardware and applications in OMAN branches are running/functioning well within the agreed SLA.
 </li>
 <li>
 Monitor all IT issues and ensure timely closure of these issues.
 </li>
 <li>
 Conduct the IT assessments for all new or existing systems, where required and applicable
 </li>
 <li>
 Manage and report all serious IT incidents, including providing root cause analysis and remedial actions to be taken.
 </li>
 <li>
 Ensure all IT documentations are up to date
 </li>
 <li>
 Ensure all IT activities including changes to existing systems and implementation of new systems/ processes are in compliance with HO Policy and local regulations.
 </li>
 <li>
 Support and undertake all disaster recovery activities for primary and DR sites conduicted by Head Office and/or branch
 </li>
 <li>
 Proper maintenance of a comprehensive inventory listing for all IT assets
 </li>
 <li>
 Manage the OMAN IT vendors and responsible for the effective oversight of the technology service providers to FAB OMAN
 </li>
 </ul>
 
 
 Leadership Management
 
 
 <ul>
 <li>
 Accountable for and have direct oversight over a team of IT employees, including those from outsource service providers
 </li>
 <li>
 oversee resource allocation plan to ensure appropriate balance between tactical and strategic demands, staff development plan, staff appraisals and feedback.
 </li>
 <li>
 Identify and develop key talent and ensure proper succession/back-up plan is in place
 </li>
 <li>
 Oversee OMAN branches annual budget.
 </li>
 <li>
 Manage and control the branch&rsquo;s annual IT budget and expenditure by ensuring proper costs recording, classification of costs, timely accruals and produce variance reporting.
 </li>
 <li>
 Provide advice to Senior Management on all IT related laws, regulations and guidelines and their implications to the branch.
 </li>
 <li>
 Provide resolution to Senior Management on all IT-related issues or problems.
 </li>
 </ul>
 
 
 Information and Cyber Security
 
 
 <ul>
 <li>
 Proactively address the external threat environment for emerging threats, data breaches, IT security breaches, and implement the appropriate courses of action, including timely patching for vulnerabilities
 </li>
 <li>
 Manage and contain information security incidents and events to protect corporate IT assets, intellectual property, regulated data and the branch&rsquo;s reputation.
 </li>
 </ul>
 
 
 IT Governance and Compliance
 
 
 <ul>
 <li>
 Accountable for all aspects of IT Governance, Risk Management and Compliance by ensuring there is adequate business and systems controls in place for addressing business/regulatory data and IT compliance, for CBOregulations/notices. This is in addition to ensuring adequate procedures/processes are in place for continuous monitoring of both internal and outsourced/managed services vendor environments.
 </li>
 <li>
 Ensure compliance to IT polices, processes, Information security policy and local regulations
 </li>
 <li>
 Full ownership and accountability for IT audit, RCSA (Risk Profiles) and other 3rd assurance reviews and ensure risk remediation in timely manner
 </li>
 </ul>
 
 
 Procurement and Project Management
 
 
 <ul>
 <li>
 Accountable for procurement of all IT equipment upon consultation/direction from Head Office in Oman branch and ensure proper oversight on the technology procuremg in OMAN branches
 </li>
 <li>
 Ensure all OMAN local IT initiatives are negiotiation with terms favourable to the branch and/or timely renewed prior to expiry of contracts
 </li>
 <li>
 Ensure all change management activities are carried out orderly, including changes to existing systems and implementation of new systems / processes are in compliance with HO Policy and local regulations, testing have being conducted with results properly validated and documentation/training have been shared with staff
 </li>
 <li>
 Accountable for the overall successful delivery of projects by overseeing the delivery to ensure that IT solutions implemented fulfil branch&rsquo;s needs.
 </li>
 </ul>
 
 
 
 
 
 QUALIFICATIONS &amp; EXPERIENCE:
 
 
 <ul>
 <li>
 Master&rsquo;s or Bachelor&rsquo;s in Computer Science, Computer Engineering, Information Technology or related qualification
 </li>
 <li>
 Certification in Cloud , Project Management Professional (PMP), COBIT, CISSP and/or other relevant technical certifications will be an advantage
 </li>
 <li>
 At least 12 years of relevant work experience in banking Business and technology services , IT infrastructure and operations, inclusive of at least 5 years&rsquo; experience in leading and managing employees.
 </li>
 <li>
 Good track record in IT strategy development, solution design, programme and project delivery and service management.
 </li>
 <li>
 Strong working knowledge in enterprise applications, technical infrastructure, web and mobile technologies and IT security.
 </li>
 <li>
 Strong business process and analytical skills with the ability to assimilate information quickly and communicate complex requirements and issues clearly and concisely.
 </li>
 <li>
 Good grasp of IT technologies, methodologies, architectures, and best practices.
 </li>
 <li>
 Understanding and appreciation of new trends and shifts in technology, ability to evaluate these trends/shifts for IT infrastructure and operations and developing budgets/plans that align to long term business transformation.
 </li>
 <li>
 Excellent interpersonal, communication (both oral and written), influencing and negotiation skills
 </li>
 <li>
 Pro-active, dynamic, dedicated and responsible self-starter with strong customer orientation
 </li>
 <li>
 Confident and ability to work under pressure in a fast-paced environment with multi-tasking capabilities
 </li>
 <li>
 Strong knowledge and understanding of CBO regulations
 </li>
 </ul>
</div>

Vice President, Head of Information Technology, Oman

<div>
 
 
 JOB PURPOSE:
 
 
 
 Trainees will undergo a 6 months development program divided into three phases.
 
 
 
 
 
 Phase One (1 months):
 
 
 <ul>
 <li>
 Introduction and department orientation
 </li>
 <li>
 Develop basic future role capabilities
 </li>
 <li>
 Create a wider understanding on the banking and financial industry.
 </li>
 </ul>
 
 
 
 
 Phase Two (3 months):
 
 
 <ul>
 <li>
 Get to know the business
 </li>
 <li>
 Apply future role capabilities
 </li>
 <li>
 Internal and external department orientation
 </li>
 <li>
 Critical learning experiences
 </li>
 </ul>
 
 
 
 
 Phase Three (2 months):
 
 
 <ul>
 <li>
 Ownership and accountability
 </li>
 <li>
 Build a competent level of future role capabilities
 </li>
 <li>
 Basic leadership training
 </li>
 </ul>
 
 
 
 
 
 KEY ACCOUNTABILITIES:
 
 
 
 
 Generic Accountability
 
 
 <ul>
 <li>
 Gains knowledge and experience required to be competent in their future suitable roles under direction of experienced personnel by performing the following duties.
 </li>
 <li>
 Receives training and performs duties in several departments that are customized to the development plan.
 </li>
 <li>
 Learns line and staff functions, operations, management viewpoints and Bank policies and practices that affect each phase of business.
 </li>
 <li>
 Monitors performance progress with management and key trainers.
 </li>
 <li>
 Observes experienced workers to acquire knowledge of methods, procedures, and standards required for performance of departmental duties.
 </li>
 </ul>
 
 
 
 
 
 QUALIFICATIONS &amp; EXPERIENCE:
 
 
 <ul>
 <li>
 Bachelor degree, majoring in Banking, Finance, Accounting, Economics and Business (or any degree of interest to FAB)
 </li>
 <li>
 Minimum 0-1 years&rsquo; experience in a similar role with a proven track record
 </li>
 <li>
 Strong written, verbal, analytical and presentation skills
 </li>
 <li>
 Ability to interact effectively with a wide range of staff throughout the company
 </li>
 <li>
 Position requires proficiency in Word, Excel, and PowerPoint and added preference to Access
 </li>
 </ul>
</div>

Management Trainee

<div>
 
 Company Description
 
 
 
 First Abu Dhabi Bank is an inclusive environment where each person values the experiences, perspectives, ideas and beliefs of others. We&rsquo;re in a unique position to learn from all our colleagues, combining international experience with deep cultural knowledge and local expertise. At FAB, you&rsquo;ll have the support of your team and a strong relationship with your line manager, who will trust you with responsibility and recognize your good performance. As we embrace different ways of seeing the world, listening to each other and respecting different viewpoints, we grow stronger &ndash; together.
 
 
 
 Job Description
 
 
 
 We are seeking a detail-oriented and customer-focused Officer, Digital Onboarding (Part-Time) to join our team in Abu Dhabi, United Arab Emirates. This role offers an exciting opportunity to contribute to our digital transformation efforts and enhance our customer onboarding experience.
 
 
 <ul>
 <li>
 Facilitate the digital onboarding process for new customers, ensuring a smooth and efficient experience
 </li>
 <li>
 Utilize digital onboarding platforms and CRM systems to manage customer information and documentation
 </li>
 <li>
 Provide excellent customer service, addressing inquiries and resolving issues related to the onboarding process
 </li>
 <li>
 Collaborate with cross-functional teams to streamline and improve digital onboarding procedures
 </li>
 <li>
 Ensure compliance with UAE banking regulations and internal policies throughout the onboarding process
 </li>
 <li>
 Maintain accurate records and generate reports on onboarding metrics
 </li>
 <li>
 Identify opportunities for process improvement and contribute to the development of new digital onboarding solutions
 </li>
 <li>
 Participate in training sessions to stay updated on the latest digital onboarding technologies and best practices
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Excellent verbal and written communication skills in English and Arabic
 </li>
 <li>
 Proven ability to manage time effectively and handle multiple tasks in a part-time capacity
 </li>
 <li>
 Customer-oriented mindset with a commitment to providing exceptional service
 </li>
 <li>
 Basic IT skills and ability to quickly adapt to new technologies
 </li>
 </ul>
</div>

Officer, Digital Onboarding(Part-Time) - Emiratized Role

<div>
 
 Company Description
 
 
 
 Looking to join the #1 bank in the UAE and one of the most prestigious in the region? We're looking for professionals who are driven, skilled, and ready to take on new challenges. Together, we can achieve our goals, making a lasting impact on both our company and the industry as a whole.
 
 
 Join us and leave your mark on the industry. Let's work together to achieve great things and unlock new possibilities for our employees, customers, and communities.
 
 
 
 Job Description
 
 
 
 Perform all cash-counter transactions accurately as requested by customers with the set target time and in line with the banks polices and procedures. Serve customers by managing documents, information, and financial transactions in an organized, efficient, and secure manner and build awareness of new products and services, and identify customer needs to capitalize on the business referral opportunities.
 
 
 
 Qualifications
 
 
 
 
 Minimum Qualification:
 
 
 
 <ul>
 <li>
 High School graduated.
 </li>
 <li>
 2 years&rsquo; relevant experience in banking sector. Familiarity with bank products, customer experience and related policies and procedures.
 </li>
 </ul>
</div>

Teller ( Emiratised Role )

<div>
 As a Customer Service Representative, you will be the face of our company, representing FAB with every customer interaction. Your primary goal is to ensure an exceptional customer experience by providing accurate and timely information, resolving queries, and offering solutions. You will be a key contributor to our team, working collaboratively to maintain our high standards of service and uphold the company's reputation.
</div>

Customer Service Representative

<div>
 
 JOB Job Purpose
 
 
 
 The primary purpose of the job is to assist in preparing the Group&rsquo;s UAE Corporate Tax computations and analysis in accordance with the UAE Regulations. The job involves:
 
 
 <ul>
 <li>
 Assisting the AVP in preparing the corporation tax schedules of analysis as guided and instructed.
 </li>
 <li>
 Co-ordinating and working with the Financial reporting team on Oracle / SumX balances and reconciliation
 </li>
 <li>
 Dealing with setting up and submitting tax information on the AmaraTax portal
 </li>
 <li>
 Being responsible for ensuring all sufficient tax documentation is in place to withstand Tax authority scrutiny for the required periods.
 </li>
 <li>
 Dealing with any queries raised the Regulator or UAE MoF on a timely basis.
 </li>
 <li>
 Assisting the Group Head of Tax and Group Tax team with on-going direct tax issues arising for the Group as needed.
 </li>
 <li>
 Working with the Tax team to support absentees or assisting during time of need.
 
 
 </li>
 </ul>
 
 Key Accountabilities
 
 
 
 <ul>
 <li>
 Ability to interact with multiple stakeholders across the bank
 </li>
 <li>
 Ability to work under pressure and within tight deadlines
 </li>
 <li>
 Dealing with external consultants wherever required
 </li>
 <li>
 Dealing with UAE FTA as required on a timely basis
 </li>
 <li>
 Character to persevere and ensure completion of required tasks
 </li>
 <li>
 Showing strong interpersonal skills
 
 
 </li>
 </ul>
 Specific Accountability
 
 
 <ul>
 <li>
 Monitor adherence to FAB&rsquo;s Direct tax policy for UAE taxation
 </li>
 <li>
 Identify and log any Tax gaps providing input to risk register
 </li>
 <li>
 Assist to develop, update, and improve Tax policies across all business lines as relevant
 </li>
 <li>
 Ensure compliance is in accordance with UAE Regulations
 </li>
 <li>
 Ensure tax documentation is in place to support Tax positions taken in reporting
 </li>
 <li>
 Assist in closing any tax authority or regulatory enquiries / audits on tax issues
 </li>
 <li>
 Assist in working with closing current and historic GIA points raised on Tax
 </li>
 <li>
 Participate in New product calls and sign-off approvals as required
 </li>
 <li>
 Keep up to date with relevant Tax technical regulations
 </li>
 <li>
 Support Finance and Business teams on any tax analysis and issues arising (e.g., tax office enquiries)
 </li>
 <li>
 Ensure documentation retained succinctly and stored appropriately for future tax authority challenges
 </li>
 <li>
 Log all on-going tax calls and issues for Group Head of Tax to address
 </li>
 <li>
 Assist on ad-hoc projects as needed
 
 
 </li>
 </ul>
 Minimum Qualification
 
 
 <ul>
 <li>
 Relevant academic qualifications (Accounting/Tax preferred) e.g. ACCA, AAT, UAE CIT etc
 </li>
 <li>
 Minimum First-degree qualification required
 
 
 </li>
 </ul>
 
 Minimum Experience
 
 
 
 <ul>
 <li>
 General financial accounting experience required
 </li>
 <li>
 Some specific corporate tax experience preferable
 </li>
 <li>
 Banking industry experience preferred
 </li>
 <li>
 Work experience in another country preferred
 </li>
 <li>
 Good communication and interpersonal skills
 </li>
 <li>
 Attention to detail
 </li>
 <li>
 Quick learner
 </li>
 <li>
 Ability to use own initiative
 </li>
 <li>
 Able to record issues
 </li>
 <li>
 Ability to handle pressure and tight timeframes
 </li>
 <li>
 Ability to work on project-based tasks in an unstructured environment
 
 
 </li>
 </ul>
 P
</div>

Specialist- Taxation (Emiratised)

Join First Abu Dhabi Bank (FAB) and explore 13   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.