Urwah Admin

First Citizens Bank

<div>Overview:
<p>
This is a hybrid role (if located in Atlanta, GA, Charlotte, NC or Raleigh, NC ) with the expectation that time working will regularly take place inside and outside of a company office. Three days a week in office. Open to remote in several markets for highly qualified candidate.</p><div></div><div><br>
The Manager of Consumer Model development will lead a team of quantitative risk analysts responsible for developing, implementing, and maintaining credit risk models for the bank's consumer lending portfolio. This role serves as the tactical leader bridging strategy and execution, reporting directly to the Director of Risk Analytics &amp; Modeling while providing hands-on leadership to junior team members. The position requires strong technical expertise combined with people management skills to ensure effective delivery of risk modeling solutions.</div>
Responsibilities:<br>
<div></div><ul><li>
Support the Director and lead the development, testing, and implementation of advanced credit risk models across consumer lending products including Credit Cards, and Auto Loans, Mortgages, and HELOCs, with focus on Credit Card and Auto portfolios.</li><li>
 Execute the model development plan and ensure proper delivery. Serve as the owner of model documentation, and development and testing materials.</li><li>
 Lead and mentor a team of model development professionals, fostering a culture of innovation and continuous improvement in risk modeling approaches.</li><li>
 Oversee the model ongoing monitoring program. Review the monitoring results and explain the model performance to model users and management.</li><li>
 Support the Director in response to model validation findings and oversee the implementation of remediation.</li><li>
 Collaborate with other modeling and analytical teams to continuously improve the process and gain efficiency. Drive the enhancement of risk management frameworks to meet evolving regulatory requirements, including CCAR and CECL compliance.</li><li>
 Support the Director and partner with business leadership to translate complex risk analytics insights into actionable business strategies and policy recommendations.</li><li>
 Establish and maintain relationships with regulatory bodies, external/internal auditors, model Risk Management and key stakeholders.</li><li>
 Guide the development and implementation of new risk assessment methodologies and tools to improve the organization's risk management capabilities.</li><li>
 Lead strategic initiatives to modernize risk analytics infrastructure and capabilities through adoption of advanced technologies and methodologies, including AI and other intelligent tools.</li></ul>
Qualifications:
<div>
Bachelor's Degree and 6 years of experience in Financial, Statistical or Quantitative Analysis Experience, with at least 2 years management/lead experience OR High School Diploma or GED and 10 years of experience in Financial, Statistical or Quantitative Analysis Experience, with at least 2 years management/lead experience</div><div></div><div><br>
Preferred Education: advanced degree, masters/PHD in quantitative field, ie mathematics, computer science, financial engineering</div><div></div><div><br>
Preferred Area of Study: Quantitative or Statistical Analysis, Financial Engineering, Computer Science, Mathematics</div><div></div><div><br>
Preferred Area of Experience: Banking, Financial Engineering, Computer Science</div><div></div><div><br>
Preferred Qualifications:</div><div><ul><li><br>
Ph.D. degree in Statistics, Mathematics, Finance, or related quantitative field</li><li>At least 10 years of progressive experience in credit risk model development, with at least 3 years in a leadership role</li><li>At least 3 years hands on experience in Credit Card loss forecasting model development or validation</li><li>Hands on experience using Python, SAS, Tableau</li><li>Hands on experience in model development and model development documentation</li><li>Demonstrated experience in leading teams responsible for development and implementation of enterprise-wide risk models</li><li>Strong understanding of regulatory requirements and experience in interactions with regulatory bodies</li><li>Experience with CCAR and CECL
</li><li>Expert knowledge of statistical modeling, machine learning techniques, and risk analytics methodologies</li><li>Proven track record of translating complex analytical insights into actionable strategy</li></ul></div><div></div><div><br>
#LI-Hybrid</div><div></div><div><br>
Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.</div></div>

Senior Manager Quantitative Analysis--Consumer Model Development

<b>Overview:</b><br>
This is a remote role that may be hired in several markets across the United States.
<br><br>
Serve as the lead systems analyst and subject matter expert for Wealth Management Technology at First Citizens Bank, responsible for collaborating with the business stakeholders on requirements, designing, integrating, and supporting enterprise Wealth platforms supporting High Net Worth clients. Serve as the single point of expertise for Wealth Trust platforms (comprising of Envestnet and FIS TrustDesk). Lead analysis and delivery of the initiatives associated with High Net Worth clients across the full lifecycle including referrals, proposal generation, account opening, trading, operations and performance reporting. Own requirements gathering, documentation, QA testing, and sprint delivery for Wealth Technology backlog items, ensuring compliance with SEC, OCC, and FINRA regulatory standards. Work with software engineers to design ETL pipelines and data warehouse integrations for Wealth data, ensuring seamless synchronization across platforms. Act as liaison with external vendors (Envestnet, FIS, etc.) to ensure delivery of bank-specific Wealth solutions. Ensure compliance through Wealth-specific protocols, audit documentation, monitoring and analysis. Provide escalation-level support for highly complex Wealth platform incidents, with no internal redundancy for coverage. Resolve complex production support incidents coordinating cross-enterprise as needed. Serve as a resource to wider business units or associates. Perform data analysis at the most advanced level, effectively communicating and directing analysis output. Handle special projects or direct the analytics efforts of the work group. Determine system requirements and communicate them through the use of specifications, reports, project plans, or other forms of documentation. Enable strategic insight into business systems through reports to senior management. Evaluate systems based on data analysis, user input, and extensive testing. Convey patterns, problems, and areas of improvement, and develop process enhancements based on results. Provide expert technical support for systems by responding to inquiries, ensuring processes run smoothly, and working to continuously improve the end-user experience. Handle escalated and complex support issues. Serve as an analytics resource to wider organization or business units, offering expertise on systems and data output.
<br><br>
Up to 5% domestic travel.
<br><br>
<b>Qualifications:</b><br>
Position requires a Bachelor’s degree in Applied Computer Science, Computer Science, Information Technology, Management Information Systems, Software Engineering, Information Systems, Data Science, or a related field and six (6) years of experience in the job offered or as a Systems Analyst, Systems Support, Analytics, Operational Support, Project Manager, Technology Lead, Consultant, Development Engineer, Software Engineer, or related occupation. Alternatively, employer will accept a Master’s degree in Applied Computer Science, Computer Science, Information Technology, Management Information Systems, Software Engineering, Information Systems, Data Science, or a related field and four (4) years of experience in the job offered or as a Systems Analyst, Systems Support, Analytics, Operational Support, Project Manager, Technology Lead, Consultant, Development Engineer, Software Engineer, or related occupation.
<br><br>
Requires experience in business and systems analysis. Requires experience in gathering and eliciting requirements with business stakeholders, documenting requirements as features-user stories and performing subsequent technical analysis in specifications for Wealth Management supporting projects related to High Net Worth clients. Requires expert SQL and ETL skills for Wealth transaction, fee and account data models. Requires at least four years of experience working with FIS and Envestnet. Requires expertise in cross-platform wealth integrations using FIS and Envestnet through APIs and SFTP. Requires experience developing and executing compliance testing and audit readiness testing for third-party wealth integrations. Requires experience in evaluating systems through data analysis, user input, and testing to identify process enhancements. Requires experience in application stability, incident management, root cause analysis, and production support for complex enterprise environments. Requires hands-on experience with ETL processes, SSIS, and Visual Studio Tools. Requires experience with wealth client lifecycle systems including account onboarding, KYC, account opening, investment management, trust operations, and fee billing. Requires wealth vendor management experience with FIS or SEI. Requires wealth vendor management experience with Envestnet. Requires experience balancing BAU backlog execution with long-term transformation initiatives. Requires at least four years of experience working in an agile team. Requires proficiency with Agile and Jira/Confluence. Requires proficiency in cybersecurity awareness, including security protocols, compliance requirements, firewalls, and vulnerability scanning. Requires experience managing expectations of business and technical stakeholders at all levels and collaborating with cross-functional teams effectively. This is a remote role that may be hired in several markets across the United States.
<br><br>
This job posting is expected to remain active for 31 days from the initial posting date listed above. If it is necessary to extend this deadline, the posting will remain active as appropriate. Job postings may come down early due to business need or a high volume of applicants.
<br><br>
The base pay for this position is generally between $136,864 and $193,983 per year. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment.
<br><br>
Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits. #EJC and #LI-DNI

Senior Business Systems Analyst

<b>Overview:</b><br>
This is a remote role that may be hired in several markets across the United States.
<br><br>
Provide complex support and expertise to business units through research, developing, data gathering, and executing risk procedures. Evaluate potential losses while developing high-impact solutions to minimize or eliminate risk. Create improvements to current processes and procedures, and ensure compliance with relevant rules and regulations. May oversee the work of less experienced analysts in the work group or serve as a resource on risk. Identify risk by creating and implementing complex methods of risk evaluation, developing expert strategies or solutions to address evaluation results, monitoring to ensure developed solutions are effective, and by creating models or simulation scenarios to test risk conditions. Perform data analysis by sourcing, compiling, and interpreting data, performing analysis for risk trends and data discrepancies, and effectively communicating analysis output. Reporting by producing reports based on data analysis, company trends, and risk factors, conveying patterns, problems, and areas of improvement, and enabling insight into potential losses, mitigating identified risks through reporting activities. Supply operational support by supporting business processes through a variety of escalated operational tasks, developing, implementing, and ensuring continuous improvement of procedures, and acting as a resource to management and other associates, including production of documentation, presentations, or other materials to educate on risk policies and procedures. This is a remote role that may be hired in several markets across the United States.
<br><br>
<b>Qualifications:</b><br>
Bachelor’s degree in Finance, Economics, Statistics, Mathematics or Engineering, or a related field plus five (5) years of experience in the job offered or five (5) years as a Modeling Analyst, Risk Analyst or related occupation. Or Master’s degree in Finance, Economics, Statistics, Mathematics or Engineering, or a related field plus three (3) years of experience in job offered or three (3) years as a Modeling Analyst, Risk Analyst or related occupation.
<br><br>
Requires extensive experience with model development or model validation within the financial industry. Requires extensive understanding of statistical methods, linear regression, logistic regression, and survival analysis. Requires extensive proficiency in ARIMAX and Bayesian Analysis. Requires hands-on coding experience with SQL, Python and R languages. Requires skills to write SQL or Python code to independently replicate data Extract, Transform, Load (ETL) activities pertaining to the model’s data set from source data systems. Requires skills to write Python code to independently replicate the end-to-end model development activities. Requires extensive understanding of financial engineering concepts such as stochastic and differential calculus. This is a remote role that may be hired in several markets across the United States.
<br><br>
The base pay for this position is generally between $132,475 to $152,490 per year. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment.
<br><br>
Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits
<br><br>
This job posting is expected to remain active for 31 days from the initial posting date listed above. If it is necessary to extend this deadline, the posting will remain active as appropriate. Job postings may come down early due to business need or a high volume of applicants. #EJC #LI-DNI

Risk Analyst III

<div>Overview:
<div>
Are you a people person Be a First Citizens person. Join our branch team and make a difference.</div><div></div><div><br>
The Sales and Service Representative is responsible for processing transactions and other customer service requests in the branch. Facilitates customer awareness and education of bank capabilities, tools, and resources. Supports the sales efforts of a branch team by identifying and referring sales opportunities to the appropriate bank partner.</div><div></div><div><b><br>
The successful candidate will demonstrate:</b></div><ul><li><b>
Communication Skills - Interpersonal:</b> Comfortable and confident with proactively engaging in conversation</li><li><b>
Customer Service Skills:</b> Demonstrates professionalism and empathy in customer interactions</li><li><b>
Adaptability</b>: Has the ability to learn and adapt quickly to new information and technology</li><li><b>
Teamwork:</b> Strives to build strong working relationships with those on their team as well as cross-functional relationships</li><li><b>
Flexibility:</b> Capable of handling multiple demands and can readily shift priorities to ensure work is done efficiently</li><li><b>
Agility:</b> Able to process information and move quickly through problem resolution</li></ul>
Responsibilities:
<ul><li>Service Standards - Foster collaborative partnerships that deliver value for customers, prospects and colleagues. Initiate conversation to uncover sales or referral opportunities. Listen attentively and ask insightful questions to understand customer needs and preferences; and take prompt actions to address immediate needs. Proactively look for way to optimize performance by seeking coaching, supporting Bank initiatives and leveraging tools to enhance activities.</li></ul><br>
<div></div><ul><li>
Operations and Administration - Comply with all regulations, bank policies, procedures and delegated authorities to manage risk related to credit, operational, reputational, regulatory and legal aspects of personal interactions, customer transactions and financial exposures. Complete required training by established deadlines. Perform general office management duties as assigned to ensure operational efficiency. Associates in roles defined to take deposits are accountable for transaction accuracy and operational efficiency of that function. The results may include an accountability for individual contribution as well as team performance.</li></ul>
Qualifications:
<div>
High School Diploma or GED and 6 months customer service experience</div><div></div><div><br>
Preferred Area of Experience: Sales</div><div></div><div><br>
Skill(s): Financial literacy, Knowledge of retail banking products and services</div><div></div><div><br>
Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.</div></div>

Float Bank Sales and Service Representative (Teller)

<div>Overview:
<p>
This position is responsible for driving revenue growth through the acquisition and expansion of banking relationships. This will be accomplished by effectively implementing a business development plan to meet monthly production goals and financial growth objectives. Prospecting and customer engagement activities include developing and maintaining an active prospect list, customer outreach plan and quality referral sources. This position works with local and remote sales teams to build and manage total financial relationships.
</p>Responsibilities:
<ul><li>Sales - Achieve individual and/or team financial, production and relationship results relative to the specific metrics and goals assigned. Sales results should align with the needs of the community and ultimately support the organizational commitment to diverse lending. Engage with customers, prospects and referral sources through proactive outreach. When appropriate, represents the Bank in the community by attending and participating in civic and community events for the purpose of generating additional business and identifying potential CRA opportunities for the Bank. Engage in sales practices that are aligned to create value for both the customer and the bank. Appropriate partnering, planning and preparation occurs to ensure conversations provide the relevant financial guidance needed to drive informed decisions.</li><li>
Service Standards - Foster collaborative partnerships that deliver value for customers, prospects and colleagues. Initiate conversation to uncover sales or referral opportunities. Listen attentively and ask insightful questions to understand customer needs and preferences; and take prompt actions to address immediate needs. Proactively look for way to optimize performance by seeking coaching, supporting Bank initiatives and leveraging tools to enhance activities.</li><li>
Operations and Administration - Comply with all regulations, bank policies, procedures and delegated authorities to manage risk related to credit, operational, reputational, regulatory and legal aspects of personal interactions, customer transactions and financial exposures. Complete required training by established deadlines. Perform general office management duties as assigned to ensure operational efficiency. Associates in roles defined to take deposits are accountable for transaction accuracy and operational efficiency of that function. The results may include an accountability for individual contribution as well as team performance.</li></ul>
Qualifications:
<p>
Bachelor's Degree and 4 years of experience in Financial services sales and business development OR High School Diploma or GED and 8 years of experience in Financial services sales and business development</p><p><br>
License or Certification Type: Must possess a valid driver's license. Position requires frequent driving to other offices, bank customers, etc. Bank car not provided. RequiredSkill(s): Application of a structured sales process, Providing financial guidance and expertise, Financial literacy, Knowledge of retail banking products and services, Business development, Networking and building centers of influence, Financial analysis</p><p><br>
Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.</p></div>

Business Development Officer

<div>Overview:
<div>
Are you a people person? Be a First Citizens person. Join our branch team and make a difference.</div><div></div><div><br>
The Sales and Service Representative is responsible for processing transactions and other customer service requests in the branch. Facilitates customer awareness and education of bank capabilities, tools, and resources. Supports the sales efforts of a branch team by identifying and referring sales opportunities to the appropriate bank partner.</div><div></div><div><b><br>
The successful candidate will demonstrate:</b></div><div></div><div><b><br>
Communication Skills - Interpersonal:</b> Comfortable and confident with proactively engaging in conversation</div><div></div><div><b><br>
Customer Service Skills:</b> Demonstrates professionalism and empathy in customer interactions</div><div></div><div><b><br>
Adaptability</b>: Has the ability to learn and adapt quickly to new information and technology</div><div></div><div><b><br>
Teamwork:</b> Strives to build strong working relationships with those on their team as well as cross-functional relationships</div><div></div><div><b><br>
Flexibility:</b> Capable of handling multiple demands and can readily shift priorities to ensure work is done efficiently</div><div></div><div><b><br>
Agility:</b> Able to process information and move quickly through problem resolution</div>
Responsibilities:
<ul><li>Service Standards - Foster collaborative partnerships that deliver value for customers, prospects and colleagues. Initiate conversation to uncover sales or referral opportunities. Listen attentively and ask insightful questions to understand customer needs and preferences; and take prompt actions to address immediate needs. Proactively look for way to optimize performance by seeking coaching, supporting Bank initiatives and leveraging tools to enhance activities.</li><li>
Operations and Administration - Comply with all regulations, bank policies, procedures and delegated authorities to manage risk related to credit, operational, reputational, regulatory and legal aspects of personal interactions, customer transactions and financial exposures. Complete required training by established deadlines. Perform general office management duties as assigned to ensure operational efficiency. Associates in roles defined to take deposits are accountable for transaction accuracy and operational efficiency of that function. The results may include an accountability for individual contribution as well as team performance.</li></ul>
Qualifications:
<div>
High School Diploma or GED and 6 months customer service experience</div><div></div><div><br>
Preferred Area of Experience: Sales</div><div></div><div><br>
Skill(s): Financial literacy, Knowledge of retail banking products and services</div><div></div><div><br>
Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.</div></div>

Part-Time (25 Hours) Sales & Service Representative (PT Bank Teller)

<div>Overview:
<div>
Are you a people person? Be a First Citizens person. Join our branch team and make a difference.</div><div></div><div><br>
The Sales and Service Representative is responsible for processing transactions and other customer service requests in the branch. Facilitates customer awareness and education of bank capabilities, tools, and resources. Supports the sales efforts of a branch team by identifying and referring sales opportunities to the appropriate bank partner.</div><div></div><div><br>
The successful candidate will demonstrate:</div><div></div><div><b><br>
Communication Skills - Interpersonal:</b> Comfortable and confident with proactively engaging in conversation</div><div></div><div><b><br>
Customer Service Skills:</b> Demonstrates professionalism and empathy in customer interactions</div><div></div><div><b><br>
Adaptability</b>: Has the ability to learn and adapt quickly to new information and technology</div><div></div><div><b><br>
Teamwork:</b> Strives to build strong working relationships with those on their team as well as cross-functional relationships</div><div></div><div><b><br>
Flexibility: </b>Capable of handling multiple demands and can readily shift priorities to ensure work is done efficiently</div><div></div><div><b><br>
Agility:</b> Able to process information and move quickly through problem resolution</div><div></div><div><b><br>
This role will float to other branches nearby. Mileage will be reimbursed.</b></div>
Responsibilities:
<ul><li>Service Standards - Foster collaborative partnerships that deliver value for customers, prospects and colleagues. Initiate conversation to uncover sales or referral opportunities. Listen attentively and ask insightful questions to understand customer needs and preferences; and take prompt actions to address immediate needs. Proactively look for way to optimize performance by seeking coaching, supporting Bank initiatives and leveraging tools to enhance activities.</li><li>
Operations and Administration - Comply with all regulations, bank policies, procedures and delegated authorities to manage risk related to credit, operational, reputational, regulatory and legal aspects of personal interactions, customer transactions and financial exposures. Complete required training by established deadlines. Perform general office management duties as assigned to ensure operational efficiency. Associates in roles defined to take deposits are accountable for transaction accuracy and operational efficiency of that function. The results may include an accountability for individual contribution as well as team performance.</li></ul>
Qualifications:
<div>
High School Diploma or GED and 6 months customer service experience</div><div></div><div><br>
Preferred Area of Experience: Sales</div><div></div><div><br>
License or Certification Type: Must possess a valid driver's license. Position requires frequent driving to other offices, bank customers, etc. Bank car not provided. <b>Mileage will be reimbursed.</b></div><div></div><div><br>
Required Skill(s): Financial literacy, Knowledge of retail banking products and services</div><div></div><div><br>
Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.</div></div>

Float Sales & Service Representative (Float Bank Teller)

Join First Citizens Bank and explore 13   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.