Qureos Mentor

FirstEnergy

<div>FirstEnergy at a Glance
 
 
We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers&rsquo; lives brighter, the environment better and our communities stronger.
FirstEnergy (NYSE: FE) is dedicated to integrity, safety, reliability and operational excellence. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation's largest investor-owned electric systems, more than 24,000 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a regulated generating fleet with a total capacity of more than 3,500 megawatts.
 
 
About the Opportunity
 
 
This is an open position with FirstEnergy Service Company, a subsidiary of FirstEnergy Corp. [SC00]
Under directive or general directive supervision, receives, stores and disburses line material and supplies in a district storeroom; handles trouble calls and performs clerical functions in connection with storeroom and Line Section activities in a district headquarters; 
Responsibilities include: 
<ul><li>Preparing requisitions for material to meet the line material requirements of a district; checking such requisitions against the stock register and bin records;
</li><li>Checking received material against purchase orders; storing materials in a systematic and orderly manner; preparing material received reports;
</li><li>Loading and unloading materials and supplies; crating and uncrating material and equipment; arranging stock and properly caring for same;
</li><li>Maintaining a prescribed balance of required stock items;
</li><li>Maintaining a perpetual inventory; taking physical inventories, as prescribed;
</li><li>Issuing material to authorized persons and receiving returned material; controlling such operations through the use of issue and credit slips;
</li><li>Receiving and inspecting materials brought in by crews; determining which items to salvage or scrap; making arrangements to recondition salvageable items;
</li><li>Obtaining materials and supplies for scheduled work; placing same in boxes or bins for pick-up by crews;
</li><li>Maintaining an adequate supply of hand tools, gloves, body belts and safety devices; issuing such items; notifying designated department by letter for billing or payroll deduction; maintaining records in connection with the issuing of such items;
</li><li>Maintaining records of gasoline and oil in stock and used; reordering and receiving replenishment of such items and maintaining records in that connection;
</li><li>Following up on return of reels and containers on which there are deposits; expediting their return at earliest date;
</li><li>Receiving and maintaining files of job orders; making out material tickets for jobs to provide sufficient materials and supplies; issuing jobs in accordance with established schedule;
</li><li>Coordinating meter orders with service drop work; maintaining service drop records;
</li><li>Receiving and recording all telephone trouble calls; notifying customer of charges for fuse replacements; making out trouble tickets and issuing to servicemen or line crews;
</li><li>Making up work orders for crews for emergency work, as directed;
</li><li>Recording information on poles broken in the field or other damage to Company property; contacting police authorities to obtain information, if necessary; making out reports on such matters and forwarding them to designated location;
</li><li>Receiving money turned in by servicemen, as required; maintaining records of money received and balancing amounts received with records;
</li><li>Selling old poles at prescribed prices and receiving payment for such sales, as required;
</li><li>Accounting for all money received and turning in same to teller;
</li><li>Maintaining petty cash fund, as required; making small local purchases as required; making out vouchers for reimbursement;
</li><li>Receiving and transmitting telephone calls; referring caller to appropriate party; taking messages;
</li><li>Receiving and transmitting messages by short wave radio; logging such operations;
</li><li>Checking time sheets; making out time sheets, as required; checking that time is properly distributed to job orders or accounts;
</li><li>Maintaining personnel records such as employment record cards and employee status cards;
</li><li>Performing other clerical functions such as maintaining files, typing and keeping records in connection with the work;
</li><li>Driving Company vehicles, as required;
</li><li>Maintaining a high standard of good housekeeping in the storeroom, service building and yard; making arrangements for miscellaneous building maintenance work, as required or as directed;
</li><li>Directing and training employees as assigned to the work; and
</li>Performing other work, as assigned. 
<li>
</li></ul>Qualifications include: 
<ul><li>Must have at least one year&rsquo;s experience with the Company, preferably in the Stores or Line Section;
</li><li>Must be a senior high school graduate, or the equivalent;
</li><li>Must be familiar with the materials, equipment and supplies carried in stock;
</li><li>Must have a thorough working knowledge of the record systems used in connection with the work;
</li><li>Must be able to make neat, concise and clear records and reports;
</li><li>Must have a cooperative temperament and be able to maintain harmony with employees and others with whom the work must be coordinated;
</li><li>Must be able to direct the work of others in an efficient and cooperative manner;
</li><li>Must be neat and orderly in the work; and
</li>Must pass motor vehicle operator tests prescribed by the Company and must possess a valid State of Ohio, Bureau of Motor Vehicles Operator&rsquo;s Permit and a valid Company Motor Vehicle Operator&rsquo;s Permit. 
<li>
 
</li></ul>EEI Testing
We administer selection tests for a variety of positions. The required tests have been developed by the Edison Electric Institute (EEI), a trade association of investor-owned electric utility companies. We strongly encourage potential employees to review all information, including the sample test brochures, and to use the available practice tests before taking the actual tests. Click this link to access the practice tests. You will be prompted for a name and password. Use FirstEnergy for both.
https://secure.eei.org/eeitests/onlineproducts/Login.aspx
Practice tests provide sample questions and detailed discussions of the correct answers. It's important to take the practice test as you would the actual one, with similar intensity and concentration. You must have Adobe Acrobat Reader on your computer.
Note: EEI website does not allow access to actual tests. Testing is held at various locations throughout our service territory based on where the job is located. 
 
Benefits, Compensation &amp; Workforce Diversity
 
 
At FirstEnergy, employees are key to our success. We depend on their talents to meet the challenges of our changing business environment. We are committed to rewarding individual and team efforts through our total rewards philosophy which includes competitive pay plus incentive compensation, a company-sponsored pension plan, 401(k) savings plan with matching employer contribution, a choice of medical, prescription drug, dental, vision, and life insurance programs, as well as skills development training with tuition reimbursement. Please visit our website at www.firstenergycorp.com to learn more about all of our employee rewards programs. FirstEnergy proudly supports workforce diversity. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability. No recruiters or agencies without a previously signed contract. Unable to sponsor or transfer H-1B visas at this time.
 
 
Safety
 
 
Safety is a core value for FirstEnergy and is essential to all of our business activities. We ensure employees have the tools, information, and processes to perform their duties in a manner that assures safety for themselves, their co-workers, our customers and the public. Our goals are to provide a safe work environment, to maintain an accident-free, injury-free workplace, and to promote and maintain public safety. To meet these goals, we dedicate ourselves to achieving world-class safety standards.
 
 
Position Classification
 
 
Physical/Bargaining
FirstEnergy Human Resources Team</div>

Storekeeper - Lindsey Service Center

<div>FirstEnergy at a Glance
We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers&rsquo; lives brighter, the environment better and our communities stronger.
FirstEnergy (NYSE: FE) is dedicated to safety, reliability, and operational excellence. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation's largest investor-owned electric systems, more than 24,500 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a regulated generating fleet with a total capacity of 3,780 megawatts.
About the Opportunity
This is an open position with FirstEnergy Service Co., a subsidiary of FirstEnergy Corp. [SC00 
This is a position with FirstEnergy Service Co., a subsidiary of FirstEnergy Corp. 
The position is in Human Resources within the Retirement Programs group and reports to the Manager, Executive Compensation &amp; Retirement Programs. It may be located at the Corporate Headquarters in Akron, Ohio, Greensburg, Pennsylvania or Reading, Pennsylvania. The position is responsible for performing various business-related activities to support the Retirement Programs department. The Retirement Programs team is responsible for administering the defined benefit pension (qualified and non-qualified) and our 401(k) program. This position partners with the business units to ensure that programs support their objectives by helping to attract and retain key and critical talent. 
Responsibilities include: 
<ul><li>Supports the administration of our defined benefit pension programs, both qualified and non-qualified plan formulas
</li><li>Supports the administration of our 401(k) program
</li><li>Assists with monthly pension payroll processing and validations; knowledge of Oracle is a plus
</li><li>Performs various reconciliations and research discrepancies
</li><li>Processes active and retiree deaths which involve confirmation, updating pension option elections and identifying the beneficiary, as applicable, and notifying vendors
</li><li>Assist with all special pension-related projects such as early retirement options and pension lift-outs
</li><li>Compiles data in preparation for retirements (projections and actual retirements), including data requests from external financial providers
</li><li>Reviews divorce documentation to determine if a Qualified Domestic Relations Order or Domestic Relations Order are necessary
</li><li>Perform SOX controls designed to ensure data accuracy for pension calculations and valuations
</li><li>Work with internal and external auditors on the annual pension audit
</li><li>Reviews and supports calls from current and former employees with questions on retirement programs, beneficiary changes and/or account distributions
</li><li>Consulting with business unit leaders on retirement program practices and processes
</li><li>Preparing and delivering pension-related presentations to employees
</li><li>Preparing various ad-hoc reports and statistics for the company's retirement programs and initiatives, which may include performing complex reporting and analysis functions
</li><li>Recommending process improvements as well as recommending and implementing solutions to drive change across the organization
</li><li>Working knowledge of the administration of 401(k) under Fidelity is a plus
</li><li>Working knowledge or familiarity of Code Section 409A is a plus
</li></ul>Qualifications at the HR Rep III level include:
<ul><li>Bachelor's degree in related discipline with a minimum of 4 to 7 years relevant work experience, or in lieu of a Bachelor&rsquo;s degree, a minimum of 7 years of relevant work experience. Relevant work experience will include the demonstrated ability to:
<ul><li>Demonstrated proficiency in job skills required to perform in defined business role.
</li><li>Applies understanding by generalizing conceptual knowledge to determine ways to solve routine challenges.
</li><li>Effectively influences and exercises independent judgment on basic projects and assignments and starts to recognize greater implication to unrelated business operations and/or processes.
</li><li>Requires a lesser degree of management oversight.
</li></ul></li><li>Proficient written and oral communication skills with the ability to tailor messaging and effectively and concisely communicate concepts.
</li><li>Proficient knowledge/use of Microsoft Office tools including Excel (high degree desired), PowerPoint, and Word.
</li><li>Proficient analytical and quantitative skills with demonstrated ability to proactively identify challenges or roadblocks, gather and analyze relevant information while furthering understanding of the topic/issue, develop solutions, and present recommendations.
</li><li>Proficient knowledge of section operations and fundamental knowledge of department operations.
</li><li>Proficient work management skills; ability to independently organize, manage and prioritize multiple work assignments.
</li><li>Demonstrates proficiency in working with management and peers internal and external of the department. Ability to support established relationships and interface with external parties while maintaining core business objectives.
</li><li>Understand the connections between the various areas in HR
</li><li>CEBS or SHRM certification is a plus
</li></ul>Qualifications at the HR Rep IV level include:
<ul><li>Bachelor&rsquo;s degree in related discipline with a minimum of 7 to 10 years relevant work experience, or in lieu of Bachelor&rsquo;s degree, a minimum of 10 years relevant work experience required. Relevant work experience will include the demonstrated ability to:
<ul><li>Career level individual exhibiting full level competency.
</li><li>Recommends and implements solutions to complex issues and assignments and develops process improvements and efficiencies aligned with the big picture.
</li><li>Effectively manages projects with a sense of ownership and thoroughness.
</li><li>Possesses strong skills and knowledge, provides leadership on initiatives and projects, and is viewed as an informal leader to peers.
</li><li>Ability to perform in an independent manner with minimal oversight of supervision.
</li></ul></li><li>Advanced written and oral communication skills with the ability to effectively tailor messaging and communicate complex concepts.
</li><li>Advanced knowledge/use of Microsoft Office tools including Excel (high degree desired), PowerPoint, and Word.
</li><li>Advanced analytical and quantitative skills with demonstrated ability to proactively identify complex challenges or roadblocks, gather and analyze relevant information while furthering understanding of the topic/issue, develop solutions, make results-driven recommendations, interpret results, and improve solutions.
</li><li>Advanced knowledge of section operations and proficient knowledge of department operations.
</li><li>Advanced work management skills; expert organizational skills and the ability to manage and prioritize multiple work assignments. Ability to assume additional responsibilities and stretch workload capacity without affecting quality of work or customer service.
</li><li>Demonstrates advanced ability to work with management and peers internal and external of the business unit; provides mentoring and onboarding. Ability to develop mutually beneficial relationships and interface with external parties. Communicates with and effectively supports Company leadership, at all levels of the organization.
</li><li>Understand the connections between the various areas in HR
</li><li>CEBS or SHRM certification is a plus
</li></ul>Benefits, Compensation &amp; Workforce Diversity
 
 
At FirstEnergy, employees are key to our success. We depend on their talents to meet the challenges of our changing business environment. We are committed to rewarding individual and team efforts through our total rewards philosophy which includes competitive pay plus incentive compensation, a company-sponsored pension plan, 401(k) savings plan with matching employer contribution, a choice of medical, prescription drug, dental, vision, and life insurance programs, as well as skills development training with tuition reimbursement. Please visit our website at www.firstenergycorp.com to learn more about all of our employee rewards programs. FirstEnergy proudly supports workforce diversity. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability. No recruiters or agencies without a previously signed contract. Unable to sponsor or transfer H-1B visas at this time.
 
 
Safety
 
 
Safety is a core value for FirstEnergy and is essential to all of our business activities. We ensure employees have the tools, information, and processes to perform their duties in a manner that assures safety for themselves, their co-workers, our customers and the public. Our goals are to provide a safe work environment, to maintain an accident-free, injury-free workplace, and to promote and maintain public safety. To meet these goals, we dedicate ourselves to achieving world-class safety standards.
 
 
Position Classification 
Exempt 
FirstEnergy Human Resources Team</div>

Retirement Programs Representative I - HR Executive Compensation & Retirement Programs - Akron FirstEnergy Headquarters

<div><div>FirstEnergy
About the Opportunity
This is an open position with FirstEnergy Service Co., a subsidiary of FirstEnergy Corp.
All employees who apply for a posted position must notify their supervisors that they have applied. Employees who have not been in their current positions for at least one year or who are in a position with specific requirements beyond one year, must obtain approval from their supervisor before applying.
</div><div>A Transmission Protection Engineer is responsible for performing relay protection functions across FirstEnergy's (FE) transmission and sub-transmission systems. The primary focus is on studying and protecting the transmission and sub-transmission lines, system interconnections, and transmission and sub-transmission substations to ensure reliable operation. Engineers will primarily work on relay protection system designs, setting development and system analyses for those FE assets contained within FirstEnergy&rsquo;s service territories.
Positions are available in Akron, Ohio, Greensburg, PA and Reading, PA with consideration given to other reporting locations based on expertise within FirstEnergy&rsquo;s territories.
EMPLOYEES WHO HAVE ALREADY APPLIED DO NOT NEED TO APPLY AGAIN
Responsibilities include:
<ul><li>Providing technical support and guidance to develop transmission and sub-transmission infrastructure projects, plans and capital budgets to maintain the reliability and integrity of the FE transmission protection system.
</li><li>Developing protective relay design specifications for transmission line and substation projects for use by Design Engineers in developing construction implementation packages. This includes specifying the types of protection schemes to be employed including specific details on relay models and communication architecture, instrument transformer selection, input and output contact assignments, etc.
</li><li>Performing timely completion of modeling of the transmission system for short circuit calculation, relay modeling and coordination, breaker duty calculations and fault locating ensuring compliance with NERC, RF and FE protection criteria.
</li><li>Developing relay settings for new and existing protection schemes. This involves performing relay setting coordination studies through the use of &quot;time-current coordination&quot; curves, &quot;resistance-reactance&quot; (R-X) diagrams, and step-distance diagrams, as well as the utilization of the short circuit, one-line, coordination graphics, relay checking and system simulator modules of the CAPE (Computer Assisted Protection Engineering) software program.
</li><li>Participating in the peer review, electronic issuance, as-left verification and retention of all protection settings through the use of the company's setting management system - PowerBase
</li><li>Performing timely analysis of automatic trippings of the transmission and sub-transmission systems. Gathering and analyzing SCADA alarm data, relay targets, digital fault recorder and relay event records and documents the findings in the ED Outage Analysis (EDOA) system. Following up on incorrect operations with work requests and corrective action plans to field personnel. Documenting findings and status of corrective action plans periodically to FE management and RFC.
</li><li>Performing studies related to new load and generation interconnection facilities attaching to the assigned area
</li><li>Performing transmission protection activities with the FE operating companies (distribution), other utilities, nonutility generation, the Regional Transmission Organization, and Reliability Councils
</li><li>Following established procedures and retaining evidence to support compliance with the various NERC Protection and Control (PRC) Reliability Standards
</li><li>Providing staff assistance to management and higher levels of professionals, as needed
</li><li>Conducting technical research; Compiling and analyzing moderately complex data; Solving practical problems
</li><li>Preparing technical reports and summaries; Making presentations when necessary
</li><li>Demonstrating a solid commitment to all aspects of safety
</li><li>Meeting customer needs by providing sound service and responsiveness.
</li><li>Exercising sound decision making by developing alternatives and recommendations to technical work processes
</li><li>Supporting FE storm restoration processes including performing assigned field storm roles during significant system disturbances
</li></ul>An employee hired at the Engineer IV level will be expected to perform all of the above responsibilities with more proficiency, and in a more independent manner. Further, the Engineer IV level employee will be assigned additional responsibilities related to those above. 
 
QuEngineer II Qualifications include:
<ul><li>Bachelor of Science degree in Electrical, Civil or Mechanical Engineering (BSEE, BSCE, BSME) from an ABET accredited institution is required. Acceptable alternatives are: (1) a Professional Engineer&rsquo;s (PE) License (2) a Bachelor of Science degree in Engineering Technology from an ABET accredited institution (3) a Bachelor&rsquo;s degree in Electrical, Civil or Mechanical Engineering or technical field of study (non-ABET) plus an advanced degree in Electrical, Civil or Mechanical Engineering from a university with an ABET accredited Bachelor&rsquo;s program. Electrical Engineering is preferred.
</li><li>A Fundamentals of Engineering (FE) Certificate is preferred.
</li>Minimum of 2 (two) years of Engineering experience is required. 
<li>
</li></ul>Engineer III Qualification Include:
<ul><li>Bachelor of Science degree in Electrical, Civil or Mechanical Engineering (BSEE, BSCE, BSME) from an ABET accredited institution is required. Acceptable alternatives are: (1) a Professional Engineer&rsquo;s (PE) License (2) a Bachelor of Science degree in Engineering Technology from an ABET accredited institution (3) a Bachelor&rsquo;s degree in Electrical, Civil or Mechanical Engineering or technical field of study (non-ABET) plus an advanced degree in Electrical, Civil or Mechanical Engineering from a university with an ABET accredited Bachelor&rsquo;s program. Electrical Engineering is preferred.
</li><li>A Fundamentals of Engineering (FE) Certificate is preferred.
</li>Minimum of 3 (three) years of Engineering experience is required. 
<li>
</li></ul>Engineer IV Qualifications include :
<ul><li>Bachelor of Science degree in Electrical, Civil or Mechanical Engineering (BSEE, BSCE, BSME) from an ABET accredited institution is required. Acceptable alternatives are: (1) a Professional Engineer&rsquo;s (PE) License (2) a Bachelor of Science degree in Engineering Technology from an ABET accredited institution (3) a Bachelor&rsquo;s degree in Electrical, Civil or Mechanical Engineering or technical field of study (non-ABET) plus an advanced degree in Electrical, Civil or Mechanical Engineering from a university with an ABET accredited Bachelor&rsquo;s program. Electrical Engineering is preferred.
</li><li>A Fundamentals of Engineering (FE) Certificate is preferred.
</li><li>Minimum of 5 (five) years of Engineering experience is required with a BS in Engineering or minimum of 7 (seven) years of Engineering experience is required with a BS in Engineering Technology.
</li></ul>All employees must have an account to use a FirstEnergy computer to apply for jobs. If you do not know if you have an account, please contact the IT Service Desk at 330-315-4357, Option 1 - 1 for assistance.</div></div>

Electrical Engineer, Transmission Protection

<div><div>FirstEnergy at a Glance
We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers&rsquo; lives brighter, the environment better and our communities stronger.
FirstEnergy (NYSE: FE) is dedicated to safety, reliability, and operational excellence. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation's largest investor-owned electric systems, more than 24,500 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a regulated generating fleet with a total capacity of 3,780 megawatts.
About the Opportunity
This is an open position with FirstEnergy Service Co., a subsidiary of FirstEnergy Corp. [SC00 
Benefits, Compensation &amp; Workforce Diversity
 
 
At FirstEnergy, employees are key to our success. We depend on their talents to meet the challenges of our changing business environment. We are committed to rewarding individual and team efforts through our total rewards philosophy which includes competitive pay plus incentive compensation, a company-sponsored pension plan, 401(k) savings plan with matching employer contribution, a choice of medical, prescription drug, dental, vision, and life insurance programs, as well as skills development training with tuition reimbursement. Please visit our website at www.firstenergycorp.com to learn more about all of our employee rewards programs. FirstEnergy proudly supports workforce diversity. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability. No recruiters or agencies without a previously signed contract. Unable to sponsor or transfer H-1B visas at this time. 
 
 
<div>The position is within the Ethics &amp; Compliance group and reports to the Director of Ethics and Compliance . It can be in OH, PA, NJ, MD, or WV, with travel as needed . 
</div><div>The Ethics &amp; Compliance (E&amp;C) Investigations Manager will be responsible for leading the team that manages E&amp;C investigations . Responsibilities include managing a team of investigators, managing, and continuously improving the investigation processes and data, and working with stakeholders throughout the organization to conduct thorough and timely investigations . This manager will also frequently work with Legal and Assurance leaders, in addition to other functional leaders, and be responsible for developing reports of investigation findings and delivering periodic reports to FirstEnergy senior leaders . 
</div><div>The Ethics &amp; Compliance (E&amp;C) group works to strengthen the company's ethics and compliance profile for FirstEnergy's operating companies . The team interacts with various functions to promote trust and respect, manage ethics and compliance risks, promote ethical business conduct, develop policies, procedures, and controls, and manage complaints and concerns . The team also performs risk assessments, conducts investigations, coordinates training, and manages ethics and compliance communications . This position will be expected to interact with all levels of the organization and lead a team of Compliance Specialists focused on investigations . 
</div><h1 class="jobSectionHeader">Responsibilities include: 
</h1><ul><li><div>Providing day-to-day leadership for Investigation initiatives and continuous improvement
</div></li><li>Overseeing the development and build-out of the Ethics &amp; Compliance Investigations program
</li><li>Overseeing the build-out of Investigations policies and procedures
</li><li>Maintaining Investigations policies and procedures
</li><li><div>Planning, conducting, and overseeing time-sensitive, complex investigations of irregularities, fraud, corruption, and/or other violations of the Code of Conduct, company policies, or the law
</div></li><li><div>Conducting interviews with identified parties and subsequently developing reports
</div></li><li><div>Conducting and managing investigations triggered by reported concerns and complaints from internal and external parties, including the ethics hotline
</div></li><li>Collecting data, reviewing patterns and anomalies, and compiling gathered information
</li><li><div>Developing the framework for storing and maintaining investigation case data
</div></li><li><div>Engaging with business unit management to communicate relevant review findings to promote adherence to processes and procedures
</div></li><li><div>Drafting and delivering findings and regular status reports to leadership
</div></li><li><div>Working with Legal, Assurance, and other functions to ensure understanding of applicable laws, rules, regulations, policies &amp; procedures, and risks 
</div></li></ul></div> 
<h1 class="jobSectionHeader">Qualifications 
</h1><ul><li><div>Bachelor's Degree in Business Management, Criminal Justice, Law, Finance, Accounting, Economics, or related discipline is required.
</div></li><li>Juris Doctorate from an accredited program a plus
</li><li>Minimum ten years relevant work experience in roles of increasing responsibility is required . Relevant experience includes compliance &amp; ethics, conduct and management of investigations, or similar work experiences .
</li><li><div>Knowledge of ethical practices and standards within the Utilities of Electricity sector
</div></li><li>Superior interpersonal, written, and verbal communication skills
</li><li><div>Strong investigative, analytical, and decision-making skills
</div></li><li>High degree of proficiency in organization and planning
</li><li>Pragmatic with strong problem-solving skills and excellent attention to detail
</li><li>Able to build relationships and credibility across the organization
</li><li>Leadership skills with the ability to manage a team, delegate tasks, and provide guidance to team members
</li>Travel to Akron will be required if selected candidate is located outside of Akron 
<li>
</li></ul>Safety
 
 
Safety is a core value for FirstEnergy and is essential to all of our business activities. We ensure employees have the tools, information, and processes to perform their duties in a manner that assures safety for themselves, their co-workers, our customers and the public. Our goals are to provide a safe work environment, to maintain an accident-free, injury-free workplace, and to promote and maintain public safety. To meet these goals, we dedicate ourselves to achieving world-class safety standards.
 
 
Position Classification 
Exempt 
FirstEnergy Human Resources Team</div>

Manager Ethics & Compliance - Ethics & Compliance - Akron FirstEnergy Headquarters

<div>FirstEnergy at a Glance
We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers&rsquo; lives brighter, the environment better and our communities stronger.
FirstEnergy (NYSE: FE) is dedicated to safety, reliability, and operational excellence. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation's largest investor-owned electric systems, more than 24,500 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a regulated generating fleet with a total capacity of 3,780 megawatts.
About the Opportunity
This is an open position with FirstEnergy Service Co., a subsidiary of FirstEnergy Corp. [SC00]
Location: Position is currently remote but may work at or visit a facility based on business need or be required to report regularly to a FirstEnergy Location such as Akron, OH; Greensburg, PA; Reading, PA; or Fairmont, WV locations.
An IT Application Configuration Analyst on the Field Mobility Systems team is responsible for enhancing, maintaining, and supporting applications, hardware, and network connectivity that support FirstEnergy Utilities mobile field workers and Fleet services. You will be assisting with supporting current as well as implementing new and next generation mobile field execution platforms.
What you&rsquo;ll do:
<ul><li>Learning and understanding the business processes associated with supported applications.
</li><li>Developing application interfaces, maintaining reports, and vendor package applications.
</li><li>Understand system interface design &amp; data flows to support complex inbound and outbound interfaces.
</li><li>Developing technical designs that meet business needs and support the company&rsquo;s strategic direction.
</li><li>Properly leveraging the correct technology for the defined requirements.
</li><li>Follow IT Change Management and Incident ticket processes.
</li><li>Work on cross-functional teams to accomplish overall IT projects and objectives
</li><li>Consistently deliver high quality results.
</li><li>Constantly look for better ways of solving technical problems and improving solutions.
</li><li>Manage and support mobile deployment of 2500+ Field worker computers and network connectivity solutions.
</li><li>Administer, support and enhance FirstEnergy&rsquo;s GPS asset tracking and telemetry system.
</li><li>Administer, support and enhance FirstEnergy&rsquo;s Fleet management systems.
</li><li>Support FirstEnergy&rsquo;s Field worker remote work execution systems.
</li><li>Documenting processes/procedures and specifications for supported applications.
</li><li>Developing clear documentation for completed products.
</li><li>Document processes/procedures and specifications for peers
</li><li>Working independently or with business analysts to support requirements gathering and test scenario identification.
</li><li>Unit, integration, performance and stress testing support for application enhancements, upgrades, and patches.
</li><li>Create and execute unit test plans related to product enhancements, implementations, patches, or upgrades
</li><li>Investigating and resolving problems with supported applications in a production support environment.
</li><li>Collaborate with software vendors on issue identification &amp; resolution, installation of software, and routine software patching.
</li><li>Solving complex problems and troubleshooting functionality for issue identification.
</li><li>Respond to 2nd/3rd level support requests that are related to Field Mobility technologies.
</li><li>Supporting FE Operations during emergencies and storm-related activities and travel to various FirstEnergy locations.
</li><li>Ability to work flexible hours and be available for call-in and after-hours support (7X24 operations).
</li></ul>An employee hired at Level III or IV, will be expected to perform the above responsibilities with greater proficiency and in a more independent manner.
What you will need to be qualified:
<ul><li>Bachelor's degree in Computer Science, Computer/Management Information Systems, a related degree, or commensurate experience
</li><li>Minimum 2-4 years related experience
<ul><li>Related experience includes, but is not limited:
<ul><li>Experience with Oracle and SQL databases with proven ability to develop SQL Queries, Stored Procedures, Packages, and Views.
</li><li>Integration experience utilizing APIs, REST web services, and other integration methods.
</li><li>Experience working on Windows Servers, Linux, and/or UNIX.
</li><li>Microsoft Active Directory, certificate management, Power Platform (Apps, Automate, BI), PowerShell, profile management, or Windows OS
</li><li>Mobile networking &amp; monitoring
</li></ul></li></ul></li><li>Highly motivated to work independently and productively, but also able to effectively collaborate and build relationships in a virtual environment
</li><li>Excellent problem-solving, organizational, and analytical skills
</li><li>Quickly learn new concepts in information technology, learn the characteristics of new systems and update skills to adapt to changing technology
</li><li>Ability to work flexible hours and be available for call-in and after-hours support (7X24 operations).
</li></ul>Preferred:
<ul><li>Knowledge of the Work Management and Field Mobility suite of applications (i.e., CREWS, FEWS, ARCOS, FWRD, OMA, Geotab, FEU Maps, ToughPics and AssetWorks M5), is a plus
</li><li>Familiarity with ServiceNow.
</li><li>Familiarity working in the electric utility industry.
</li><li>Familiarity with Azure Dev Ops and working in an agile environment.
</li></ul>Benefits, Compensation &amp; Workforce Diversity
 
 
At FirstEnergy, employees are key to our success. We depend on their talents to meet the challenges of our changing business environment. We are committed to rewarding individual and team efforts through our total rewards philosophy which includes competitive pay plus incentive compensation, a company-sponsored pension plan, 401(k) savings plan with matching employer contribution, a choice of medical, prescription drug, dental, vision, and life insurance programs, as well as skills development training with tuition reimbursement. Please visit our website at www.firstenergycorp.com to learn more about all of our employee rewards programs. FirstEnergy proudly supports workforce diversity. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability. No recruiters or agencies without a previously signed contract. Unable to sponsor or transfer H-1B visas at this time.
 
 
Safety
 
 
Safety is a core value for FirstEnergy and is essential to all of our business activities. We ensure employees have the tools, information, and processes to perform their duties in a manner that assures safety for themselves, their co-workers, our customers and the public. Our goals are to provide a safe work environment, to maintain an accident-free, injury-free workplace, and to promote and maintain public safety. To meet these goals, we dedicate ourselves to achieving world-class safety standards.
 
 
Position Classification
 
 
Exempt 
FirstEnergy Human Resources Team</div>

Application Configuration Analyst - Work Management & FEU Process Improvement