Qureos Mentor

First Horizon Bank

<div>Location: On site at location listed in job posting.

Summary: 

Provide quality, accurate and timely customer service involving daily processing of financial transactions in a retail banking environment. Often serving as the first point of contact to the client, may have responsibility for recommending bank products or referring clients to other areas of the Bank. Develop and retain long-term and profitable client relationships to maximize revenue growth. Responsible for maintaining high customer service and procedural standards. Provides fulfillment of retail banking products either through referral-based leads, prospecting lists or self-sourcing. Monitors and maintains control of cash.

Weekly Scheduled Hours: Mon-Fri: 8:15 am - 5:15 pm

Essential Duties and Responsibilities:

Operational efficiency
<ul>
<li>Handle a cash drawer; ensuring proper control of cash drawer; follow all audit and security policies and procedures.</li>
<li>Process deposits, withdrawals, transfers and loan payment transactions for customers.</li>
<li>Process miscellaneous transactions (bonds, municipal coupons, money orders, etc.).</li>
<li>Assist in daily balancing and processing of ATM(s), including the processing of all entries.</li>
<li>Assist in the verification of deposits in the night and lobby depository.</li>
<li>Assist with the dual control vault responsibilities.</li>
<li>Stay informed of all operational updates and changes to ensure compliance with all current guidelines.</li>
</ul>
Client experience
<ul>
<li>Deliver excellent client experiences consistently and promptly resolve client issues effectively.</li>
<li>Ensure an excellent overall client experience by assisting clients with select service needs.</li>
<li>Enhance individual knowledge to better serve clients by attending relevant sales, service, and product knowledge meetings, training classes, and web-based learning.</li>
</ul>
Sales and service
<ul>
<li>Identify cross selling opportunities and refer clients/prospects to the appropriate team.</li>
<li>Promote bank products and services to further enhance client relationships.</li>
</ul>
Compliance and risk management
<ul>
<li>Expected compliance with bank regulations, policies, procedures, risk management, internal controls, and the First Horizon code of ethics.</li>
<li>Perform all other job related duties as assigned.</li> 
</ul>
Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the qualifications listed below are representative of the education and experience required and/or preferred as noted. 
High school diploma or GED required and 6 months of cash handling or teller experience strongly preferred or equivalent combination of education and experience. 
 
Computer and Office Equipment Skills

Microsoft Office Suite 
In addition, 10-key calculator; coin counter.

DeGarmo Behavioral Assessment Requirement
<ul>
<li>All candidates must complete the DeGarmo Retail Behavioral Assessment to be considered for this position</li>
<li>The assessment takes approximately 12&ndash;15 minutes to complete</li>
<li>Assessment results must be submitted prior to having your application evaluated by Talent Acquisition</li>
</ul>
About Us 
First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at www.FirstHorizon.com.
<div>
Benefit Highlights 
<ul><li>Medical with wellness incentives, dental, and vision</li><li>HSA with company match</li><li>Maternity and parental leave</li><li>Tuition reimbursement</li><li>Mentor program</li><li>401(k) with 6% match</li><li>More - FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits</li></ul></div>

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Facebook 
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LinkedIn
 
Instagram
 
YouTube
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities 
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.</div>

Teller

<div>Location: Onsite in Memphis, TN; Maryville, TN; Birmingham, AL; Lafayette, LA; New Orleans, LA; Charlotte, or NC; Raleigh, NC.
<h3 class="jobSectionHeader">
No sponsorship will be provided for this role.</h3>

Summary:

The Site Reliability Engineer will be an active contributor responsible for configuring Dynatrace as the main business monitoring platform 
and SolarWinds as the primary networking monitoring tool at the bank. This role requires deep technical expertise in enterprise technology, extensive 
experience with Dynatrace SaaS Gen3, and proficiency in SolarWinds, along with the capability to implement monitoring solutions in a highly regulated 
banking environment. The engineer must be Dynatrace certified and have at least 5 years of experience working directly with Dynatrace in complex 
enterprise settings. 

Key Responsibilities: 
<ul>
<li>Implement monitoring for business applications, infrastructure, cloud environments, and Azure tenants and subscriptions using Dynatrace SaaS 
Gen3.</li>
<li>Configure and optimize OneAgent, synthetics, log ingestion, custom metrics, tagging strategies, management zones, and business application 
mapping. 
</li>
<li>.Create dashboards and reports for both technical (SRE, DevOps, operations) and business (executives, application owners) stakeholders.</li>
<li>Use DQL to generate advanced queries, dashboards, reports, and insights.</li>
<li>Use alerts, problems, and events to deliver actionable insights and avoid incidents.</li>
<li>Collaborate with architecture, DevOps, SRE, security, and business teams to ensure comprehensive end-to-end monitoring coverage.</li>
<li>Troubleshoot monitoring settings and fix issues promptly.</li>
<li>Make sure monitoring complies with banking regulations and standards.</li>
<li>Document monitoring setups, dashboards, runbooks, and best practices.</li>
<li>Utilize SolarWinds monitoring experience where applicable to enhance Dynatrace coverage.</li>
</ul>
Qualifications:
<ul>
<li>Certification as Dynatrace Certified Professional or higher preferred.</li>
<li>Over 5 years of direct, hands-on experience with Dynatrace in large-scale enterprise environments.</li>
<li>Deep understanding of Dynatrace SaaS Gen3 architecture and features.</li>
<li>Strong understanding of enterprise technology stack (applications, middleware, databases, infrastructure, cloud, networking, and security).</li>
<li>Proficiency in DQL with the ability to develop actionable queries and dashboards.</li>
<li>Experience creating dashboards for both technical and business audiences.</li>
<li>Hands-on experience configuring OneAgent, synthetics, log ingestion, custom metrics, tagging, and business applications.</li>
<li>Experience with monitoring Azure tenants and subscriptions.</li>
<li>Demonstrated SolarWinds monitoring experience.</li>
<li>Familiarity with regulated environments, ideally banking or financial services.</li>
<li>Excellent troubleshooting and problem-solving skills.</li>
<li>Clear and effective communication and documentation skills. 

About Us:

First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at www.FirstHorizon.com.

Benefit Highlights:
<ul>
<li>Medical with wellness incentives, dental, and vision</li>
<li>HSA with company match</li>
<li>Maternity and parental leave</li>
<li>Tuition reimbursement</li>
<li>Mentor program</li>
<li>401(k) with 6% match</li>
More <li>- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits</li>
</ul>
Follow Us: 
Facebook 
X formerly Twitter 
LinkedIn 
Instagram 
YouTube
</li>
</ul>Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities 
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.</div>

SRE Engineer

<div>Locations: Onsite with location listed

At First Horizon Bank Operations, we are on a mission to deliver a seamless customer experience. We are passionate about doing things right and doing the right things. We collaborate with each other and with our internal business partners to delight our customers. We believe in creating an environment where everyone&rsquo;s ideas are valued so that the team operates at its best. Our team members serve with humility and a deep commitment to their responsibility to be the best at serving their customers one opportunity at a time.
<h5 class="jobSectionHeader">
SUMMARY</h5>

The Pro CRE Loan Consultant position is an independent, specialized position responsible for reviewing and understanding the Real Estate Loan approval/request, providing thorough, objective analysis of the construction documentation and funding requirements in the RE loan documents, and all supporting documentation required for closing, and confirming that the loan documents provide that the loan is being closed as required by the approval. The closing process may include an objective analysis of the construction documentation and a knowledge of the construction/draw process. This position is expected to lead the Pro CRE loan closing, and includes independent due diligence document review, construction monitoring and draw review, including funding requests, invoices, AIA requests from the General Contractor, completion requirements as required by the loan documents and other supporting documents and final completion documents. This position ensures collateral remains perfected, legal documentation supports credit approval, and confirmation that all risk controls have been met in order to proceed with closing and ultimately funding the construction as requested. This position includes possession of independent funding authority. Loan products include construction loans, term loans, revolving lines of credit, Letters of Credit, Syndicated loans, Participated loans and other commercial debt.
<h5 class="jobSectionHeader">
ESSENTIAL DUTIES AND RESPONSIBILITIES</h5>
<ul><li>Review Commercial Real Estate Loan Approval for all deal terms and requirements and confirm that all terms, requirements, and Borrower information is consistent with term sheet, commitment letter (if applicable), and Loan Closing Documents.</li>
<li>Verify standard Loan Closing Documents are complete and accurate according to policies and procedures.</li>
<li>Work with bank counsel and Line of Business to review the Loan Closing Checklist and the documents received.</li>
<li>Request and review bids from 3rd. party Construction Consultant(s) when required. Review and approve any Up Front and monthly reports as provided by Consultant.</li>
<li>Review and independently approve all required construction documents, provide comments, and forward to 3rd. party consultant as required by policy and/or procedures.</li>
<li>Interface with Lenders, Borrowers, Attorneys, Title Companies, General Contractors, Consultants, and Agents to ensure proper documentation is received for Loan Closings and Draw Requests.</li>
<li>Verify Payment Instructions as provided by Title Company, Agent and Borrower.</li>
<li>Maintain and update project budgets as approved at closing, track changes and ensure funds are sufficient to complete the project.</li>
<li>Review and independently approve Draw Requests and supporting documents as submitted by Borrower.</li>
<li>Provide documentation to Loan Operations to disburse loan funds within the established SLA.</li>
<li>Manage the disbursement and payment process to and from bank participants, junior lenders and agents.</li>
<li>Provide primary support and partnership to Relationship Managers (RM) and Portfolio Managers (PM) to ensure construction maintains strong quality, while facilitating risk control measures for the Bank.</li>
<li>Works closely with senior management, RMs, PMs, Credit Risk, Compliance and Internal Audit partners to ensure that the credit remains in compliance with Bank and regulatory policies.</li>
<li>Provide documentation to Loan Operations to book, maintain and update the loan tracking system with Borrower and Loan information.</li>
<li>Ensure compliance with approved Policies and Procedures.</li>
<li>Manage loan exceptions and pending items. Clear exceptions within required dates.</li>
<li>Monitor requirements as provided by executed leases and permanent lenders.</li>
<li>Maintain a working regulatory knowledge regarding, Flood Insurance, General Insurance, Title Issues, Mechanics Lien Law, Surveys and Bank Loan Documentation.</li>
<li>Perform all other duties as assigned</li>
<li>Assist in training less experienced Loan Specialists and provide back up to team leads when needed.</li>
</ul><h5 class="jobSectionHeader">SUPERVISORY RESPONSIBILITIES</h5>
<ul><li>No supervisory responsibilities</li>
</ul><h5 class="jobSectionHeader">QUALIFICATIONS</h5>

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
<ul>
<li>Bachelor&rsquo;s degree and a minimum of 12-14 years of experience as a Pro CRE Loan Specialist or equivalent combination of education and experience in banking, construction and/or commercial real estate</li>
<li>
Microsoft Office suite and Excel spreadsheet experience
</li>
</ul>About Us 
First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at www.FirstHorizon.com.
<div>
Benefit Highlights 
<ul><li>Medical with wellness incentives, dental, and vision</li><li>HSA with company match</li><li>Maternity and parental leave</li><li>Tuition reimbursement</li><li>Mentor program</li><li>401(k) with 6% match</li><li>More - FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits</li></ul></div>

Follow Us 
Facebook 
X formerly Twitter 
LinkedIn
 
Instagram
 
YouTube
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities 
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.</div>

Pro CRE Loan Consultant

Join First Horizon Bank and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

First Horizon Bank

ABOUT_COMPANY

Teller

SRE Engineer

Pro CRE Loan Consultant