Qureos Mentor

First Horizon Bank

<div>Location: This will be onsite as listed in the job posting.

Hours: Monday-Thursday 8-4 Friday 8-5

SUMMARY

Provide quality, accurate and timely customer service involving daily processing of financial transactions and opening accounts in a retail banking environment. Introduce bank products and services through outreach to prospects and provide tailored recommendations to existing clients to deepen relationships. Perform related duties i.e. outbound sales calls as required to achieve banking center goals (meet/exceed sales goals/referral goals) and provide support to banking center management.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Sales and service
<ul>
<li>Provide both teller and platform support as needed to keep client wait times to a minimum and to provide quality customer service. Teller support includes performing daily processing of financial transactions, i.e. deposits, handling currency, coin, and cashing checks. Platform support includes opening checking accounts, savings accounts, and provide all other deposit product services.</li>
<li>Identify client needs through consultative conversations and recommend appropriate products and services to meet those needs.</li>
<li>Open and process new demand and time deposit accounts including savings accounts, IRAs, certificates of deposit, and money market accounts.</li>
<li>Cross-sell and make referrals to bank partners to generate new business and deepen existing client relationships.</li>
<li>Conduct regular outbound calls to clients and prospects, including participating in client/prospect calling activities during special deposit/loan campaigns.</li>
<li>Assist client with loan application for personal/retail consumer needs and &ldquo;handing off&rdquo; the processing of these applications to the appropriate associate.
</li></ul>Client experience
<ul>
<li>Research and resolve problems and respond to client inquiries on account status.</li>
<li>Deliver excellent client experiences consistently and promptly resolve client issues effectively.</li>
<li>Enhance individual knowledge to better serve clients by attending relevant sales, service, and product knowledge meetings, training classes, and web-based learning.</li>
</ul>
Compliance and risk management
<ul>
<li>Expected compliance with bank regulations, policies, procedures, risk management, internal controls, and the First Horizon code of ethics.</li>
</ul>
Operational efficiency
<ul>
<li>Assist banking center associates with all aspects of daily operations as needed, including audit controls.</li>
<li>Assist banking center management with &ldquo;on the job training&rdquo; of new associates.</li>
<li>Stay informed of all operational updates and changes to ensure compliance with all current guidelines.</li>
</ul>
Perform all other job-related duties as assigned

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The qualifications listed below are representative of the knowledge, skill, and/or ability required and may be substituted with an equivalent combination of education and experience.
<ul>
<li>High school diploma or general education degree (GED) and 1 year of experience as a Teller preferred.</li>
</ul>
As part of the employment process for this position, you will have to meet the requirements of a background credit check. This position requires compliance with the S.A.F.E Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements. 

DeGarmo Behavioral Assessment Requirement
<ul>
<li>All candidates must complete the DeGarmo Retail Behavioral Assessment to be considered for this position</li>
<li>The assessment takes approximately 12&ndash;15 minutes to complete</li>
<li>Assessment results must be submitted prior to having your application evaluated by Talent Acquisition</li>
</ul>
About Us 
First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at www.FirstHorizon.com.
<div>
Benefit Highlights 
<ul><li>Medical with wellness incentives, dental, and vision</li><li>HSA with company match</li><li>Maternity and parental leave</li><li>Tuition reimbursement</li><li>Mentor program</li><li>401(k) with 6% match</li><li>More - FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits</li></ul></div>

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Universal Banker

<div>Location: This will be onsite as listed in the job posting.

Hours:
<ul><li>Monday - Friday</li>
<li>8:15 am to 5:00 pm</li>
</ul>
SUMMARY

Provide quality, accurate and timely customer service involving daily processing of financial transactions and opening accounts in a retail banking environment. Introduce bank products and services through outreach to prospects and provide tailored recommendations to existing clients to deepen relationships. Perform related duties i.e. outbound sales calls as required to achieve banking center goals (meet/exceed sales goals/referral goals) and provide support to banking center management.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Sales and service
<ul>
<li>Provide both teller and platform support as needed to keep client wait times to a minimum and to provide quality customer service. Teller support includes performing daily processing of financial transactions, i.e. deposits, handling currency, coin, and cashing checks. Platform support includes opening checking accounts, savings accounts, and provide all other deposit product services.</li>
<li>Identify client needs through consultative conversations and recommend appropriate products and services to meet those needs.</li>
<li>Open and process new demand and time deposit accounts including savings accounts, IRAs, certificates of deposit, and money market accounts.</li>
<li>Cross-sell and make referrals to bank partners to generate new business and deepen existing client relationships.</li>
<li>Conduct regular outbound calls to clients and prospects, including participating in client/prospect calling activities during special deposit/loan campaigns.</li>
<li>Assist client with loan application for personal/retail consumer needs and &ldquo;handing off&rdquo; the processing of these applications to the appropriate associate.
</li></ul>Client experience
<ul>
<li>Research and resolve problems and respond to client inquiries on account status.</li>
<li>Deliver excellent client experiences consistently and promptly resolve client issues effectively.</li>
<li>Enhance individual knowledge to better serve clients by attending relevant sales, service, and product knowledge meetings, training classes, and web-based learning.</li>
</ul>
Compliance and risk management
<ul>
<li>Expected compliance with bank regulations, policies, procedures, risk management, internal controls, and the First Horizon code of ethics.</li>
</ul>
Operational efficiency
<ul>
<li>Assist banking center associates with all aspects of daily operations as needed, including audit controls.</li>
<li>Assist banking center management with &ldquo;on the job training&rdquo; of new associates.</li>
<li>Stay informed of all operational updates and changes to ensure compliance with all current guidelines.</li>
</ul>
Perform all other job-related duties as assigned

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The qualifications listed below are representative of the knowledge, skill, and/or ability required and may be substituted with an equivalent combination of education and experience.
<ul>
<li>High school diploma or general education degree (GED) and 1 year of experience as a Teller preferred.</li>
</ul>
NMLS:
<ul>
<li>As part of the employment process for this position, you will have to meet the requirements of a background credit check. This position requires compliance with the S.A.F.E Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements.</li>
</ul>
DeGarmo Behavioral Assessment Requirement
<ul>
<li>All candidates must complete the DeGarmo Retail Behavioral Assessment to be considered for this position</li>
<li>The assessment takes approximately 12&ndash;15 minutes to complete</li>
<li>Assessment results must be submitted prior to having your application evaluated by Talent Acquisition</li>
</ul>
About Us 
First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at www.FirstHorizon.com.
<div>
Benefit Highlights 
<ul><li>Medical with wellness incentives, dental, and vision</li><li>HSA with company match</li><li>Maternity and parental leave</li><li>Tuition reimbursement</li><li>Mentor program</li><li>401(k) with 6% match</li><li>More - FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits</li></ul></div>

Follow Us 
Facebook 
X formerly Twitter 
LinkedIn 
Instagram 
YouTube</div>

<div>Location: Onsite at the location listed in the job posting.

Weekly Scheduled Hours: Monday - Thursday 8-4:30 Friday 8-6:30 Saturday 9-1 

SUMMARY 
The Senior Relationship Banker is a trusted advisor who engages clients in meaningful, consultative conversations to understand their financial goals and align on solutions that meet their needs. In this role, you will drive growth by actively promoting and selling the bank&rsquo;s products and services. This role emphasizes deepening client relationships through excellent service, personalized advice, and proactive sales while supporting the banking center&rsquo;s overall sales goals. This role performs the most complex assignments.
<div>
ESSENTIAL DUTIES AND RESPONSIBILITIES 
Sales and Business Development 
<ul><li>Proactive Sales Engagement: Engage clients in consultative conversations to understand financial priorities and recommend personalized banking solutions, with an emphasis on deposit accounts, loans and lines of credit, and referrals to other lines of business within the Bank.
</li><li>Growth Focus: Actively identify and fulfill client deposit and borrowing needs, guiding clients through deposit and loan options, opening deposit accounts, and taking loan applications.</li><li>Client-Centric Financial Advice: Through a consultative approach, provide personalized financial advice that aligns with clients&rsquo; short-and-long term goals. Utilize a deep understanding of the bank&rsquo;s products and services while sharing comprehensive, tailored advice that enhance client satisfaction and loyalty.</li><li>Referrals: Recognize opportunities to deepen relationships with additional products and services and make referrals to bank partners, including but not limited to mortgage, wealth, private client, and business banking.</li><li>Proactive Client Outreach: Conduct regular calls to clients and prospects to offer tailored financial solutions.</li><li>Sales Leadership: Support a high-performing culture by coaching associates on sales, referrals, products and services as needed.</li></ul></div>
<div>
Client experience 
<ul><li>Responsible for supporting the teller line to keep the customer wait time to a minimum (performs processing of financial transactions as needed).</li><li>Deliver excellent client experiences consistently and promptly resolve client issues effectively.</li><li>Enhance individual knowledge to better serve clients by attending relevant sales, service, and product knowledge meetings, training classes, and web-based learning.</li></ul></div>
<div>
Compliance and risk management 
<ul><li>Expected compliance with bank regulations, policies, procedures, risk management, internal controls, and the First Horizon code of ethics.</li></ul></div>
<div>
Operational efficiency 
<ul><li>Assist in conducting meetings to promote sales, product knowledge and customer service. Assist Banking Center Manager with training personnel.</li><li>Assist banking center management with &ldquo;on the job training&rdquo; of new associates.</li><li>Assist with dual control vault responsibilities and audit controls.</li><li>Stay informed of all operational updates and changes to ensure compliance with all current guidelines.</li><li>Perform all other job related duties as assigned.</li></ul></div>

SUPERVISORY RESPONSIBILITIES 
No supervisory responsibilities
<div>
QUALIFICATIONS 
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The qualifications listed below are representative of the knowledge, skill, and/or ability required. 
<ul><li>High school diploma or general education degree (GED)</li><li>5+ years of experience</li></ul></div>

COMPUTER AND OFFICE EQUIPMENT SKILLS 
Microsoft Office Suite, Salesforce

CERTIFICATES, LICENSES, REGISTRATIONS (Ex: CPA, Series 6 or 7 license, etc) 
None required.

NMLS Language 
As part of the employment process for this position, you will have to meet the requirements of a background credit check. This position requires compliance with the S.A.F.E Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements.

DeGarmo Behavioral Assessment Requirement
<ul>
<li>All candidates must complete the DeGarmo Retail Behavioral Assessment to be considered for this position</li>
<li>The assessment takes approximately 12&ndash;15 minutes to complete</li>
<li>Assessment results must be submitted prior to having your application evaluated by Talent Acquisition</li>
</ul>
About Us 

First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at www.FirstHorizon.com.
<div>
Benefit Highlights 
<ul><li>Medical with wellness incentives, dental, and vision</li><li>HSA with company match</li><li>Maternity and parental leave</li><li>Tuition reimbursement</li><li>Mentor program</li><li>401(k) with 6% match</li><li>More - FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits</li></ul></div>

Follow Us 
Facebook 
X formerly Twitter 
LinkedIn
 
Instagram
 
YouTube</div>

Senior Relationship Banker

<div><h5 class="jobSectionHeader">Location: On site at location listed in the job posting</h5>

Summary

The Portfolio Manager is responsible for proactively managing portfolios by identifying trends and alerting management to changes in portfolio conditions. Partners with Relationship Managers to manage credit proposals and renewals; independently prioritizes requests, identifies risk and risk ratings, recommends and evaluates credit structure, and prepares proposals. Contributes to the development of profitable long-term credits.
<h5 class="jobSectionHeader">
Essential Duties and Responsibilities</h5>
<ul><li>Primarily responsible for underwriting and servicing of commercial loan portfolios</li>
<li>Proactively identifies credit weaknesses / trends and alerts management to deterioration</li>
<li>Collaborates with RM to prioritize new credit requests, renewals, and reviews</li>
<li>Provides risk ratings and recommends appropriate credit structure</li>
<li>Identifies policy exceptions</li>
<li>Prepares approval, commitment, proposal document, and participates in documentation process including the identification of covenants and other key provisions</li>
<li>Participates in customer meetings to discuss alternative credit structures and to clarify any questions. Also interacts with clients during due diligence and finalizing credit package</li>
<li>Serves as a secondary customer contact to the Relationship Manager</li>
</ul>
Supervisory Responsibilities
<ul>
<li>No supervisory responsibilities</li>
</ul>
Qualifications:
<ul>
<li>Bachelor&rsquo;s degree in business, finance, accounting or equivalent work experience</li>
<li>5+ years commercial credit or lending experience required; 10+ preferred</li>
<li>Strong analytical abilities, credit underwriting skills</li>
<li>Goal oriented, ability to take initiative using strong problem-solving skills</li>
<li>Strong relationship building and interpersonal skills</li>
<li>Excellent verbal and written communication skills</li>
<li>Strong organizational skills</li>
<li>Excellent computer proficiency (MS Office &ndash; Word, Excel, PowerPoint, and Outlook)</li>
</ul>
About Us 
First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at www.FirstHorizon.com.
<div>
Benefit Highlights 
<ul><li>Medical with wellness incentives, dental, and vision</li><li>HSA with company match</li><li>Maternity and parental leave</li><li>Tuition reimbursement</li><li>Mentor program</li><li>401(k) with 6% match</li><li>More - FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits</li></ul></div>

Follow Us 
Facebook 
X formerly Twitter 
LinkedIn
 
Instagram
 
YouTube</div>

Senior Portfolio Manager

Join First Horizon Bank and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

First Horizon Bank

About Company

Universal Banker

Universal Banker

Senior Relationship Banker

Senior Portfolio Manager