Qureos Mentor

First Merchants Bank

<div>As part of this role, you will:
<ul><li>Provide excellent customer service by:</li>
<li><ul><li>Responding to customer requests for banking transactions.</li>
<li>Answering customer inquiries and problems with solutions that meet the customer&rsquo;s current needs.</li>
<li>Continually building customer loyalty and customer advocates.</li>
</ul></li><li>Contribute to overall banking center operation by:</li>
<li><ul><li>Balance cash, daily transactions, vault and ATM.</li>
<li>Understanding and ensuring compliance, regulations and reporting.</li>
<li>Following information security policy and verification procedures to protect customer privacy.</li>
<li>Assist with opening and/or closing banking center.</li>
</ul></li><li>Actively participate in a high performing sales environment by:</li>
<li><ul><li>Selling bank products, making customer referrals and other activities to support the goals.</li>
<li>Knowing about all bank products.</li>
<li>Participating in daily/weekly meetings and coaching sessions.</li>
</ul></li>
</ul>To be successful in this position, we require the following:
<ul>
<li>High School Diploma or Equivalent.</li>
<li>3 months of sales, cash handling, or related experience.</li>
</ul>
First Merchants offers the following:
<ul>
<li>Base Pay PLUS Bonuses</li>
<li>Paid Time Off</li>
<li>401k with employer match</li>
<li>Education Reimbursement program</li>
<li>Additional Benefits</li></ul> 


A little about us:

First Merchants is guided by a genuine philosophy of being a meaningful place to work and having a prosperous impact across all walks of life throughout the communities we serve, including consumers, businesses and other organizations. Our Vision, Mission and Team statement reflect and reinforce that authentic service philosophy.

Our Vision is:

To enhance the financial wellness of the diverse communities we serve.

Our Mission is:

To be the most responsive, knowledgeable, and high-performing financial organization for our clients, teammates, and shareholders.

Our Team:

&quot;We are a collection of dynamic colleagues with diverse experiences and perspectives who share a passion for positively impacting lives. We are genuinely committed to attracting and engaging teammates of diverse backgrounds. We believe in the power of inclusion and belonging.&quot; 


Apply today to begin your career with us!</div>

Service Associate (Part Time Teller 20-24 Hours)

<div>First Merchants is seeking a Senior Customer Relationship Representative to join our team! This position is responsible for delivering a high quality and meaningful customer service experience by accurately completing bank transactions, opening accounts, and processing loan applications, as well as identifying products and services to meet the current and future financial needs of bank clients. They are responsible for meeting or exceeding established individual and team sales goals, as well as ensuring service metrics achieve the strategic and tactical goals of the organization.

As part of this role you will:
<ul>
<li>Deliver high quality customer service on a wide variety of general banking matters within the banking center, including processing transactions, opening accounts, and processing loan applications.</li>
<li>Assist with opening and closing of the banking center, conducting audits, and banking center balancing to ensure efficiency.</li>
<li>Assess client&rsquo;s financial position to identify additional relationship opportunities while utilizing the Gold Standard for Service expectations. This includes acquiring and using in-depth knowledge of products/services of all lines of business at First Merchants.</li>
<li>Meet or exceed established individual and team sales goals to help the Banking Center achieve scorecard goals.</li>
<li>Effectively use the CRM (Client relationship management tool) and guided conversation to assess the client&rsquo;s current and future financial situation to identify and recommend additional products to deepen client relationship.</li>
<li>Utilize digital tools to provide education and help clients enroll in electronic banking products and services during account opening.</li>
<li>Support the whole bank partnership identified during needs-based conversations including merchant services, treasury management, mortgages, and investments.</li>
<li>Assist in banking center operations and ensure policies and procedures are followed.</li>
</ul>
To be successful in this position, we require the following:
<ul>
<li>High school diploma or equivalent (GED).</li>
<li>A minimum of one (1) year of banking, sales, or related experience and a minimum of six (6) months of experience selling products or services.</li>
<li>This position requires S.A.F.E Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). Employees hired or transferring into this position will need to meet the qualification requirements within three (3) months of hire.</li>
<li>Ability to obtain Notary Public designation.
</li><li>Ability to multi-task in a fast-paced environment.
</li><li>In-depth knowledge of products/services offered by the bank (all lines of business).</li>
</ul>
The following would be a plus:
<ul>
<li>Prior banking experience.</li>
<li>Ability to sell and cross-sell bank products and services.</li></ul> 


First Merchants offers the following:
<ul>
<li>Base Pay PLUS Bonuses</li>
<li>Medical, Dental and Vision Insurance</li>
<li>401k</li>
<li>Health Savings and Flexible Spending Accounts</li>
<li>Vacation/Sick Time</li>
<li>Paid Holidays</li>
<li>Paid Parental Leave</li>
<li>Tuition Reimbursement</li>
<li>Additional Benefits</li></ul> 


A little about us:

First Merchants is guided by a genuine philosophy of being a meaningful place to work and having a prosperous impact across all walks of life throughout the communities we serve, including consumers, businesses and other organizations. Our Vision, Mission and Team statement reflect and reinforce that authentic service philosophy.

Our Vision is:

To enhance the financial wellness of the diverse communities we serve.

Our Mission is:

To be the most responsive, knowledgeable, and high-performing financial organization for our clients, teammates, and shareholders.

Our Team:

&quot;We are a collection of dynamic colleagues with diverse experiences and perspectives who share a passion for positively impacting lives. We are genuinely committed to attracting and engaging teammates of diverse backgrounds. We believe in the power of inclusion and belonging.&quot; 


Apply today to begin your career with us!</div>

Senior Client Relationship Representative

<div>First Merchants Bank is seeking a Customer Relationship Representative to join our team! This full time position will focus on providing high quality customer service by accurately and efficiently completing bank transactions and suggesting the products and services that meet the current and future financial needs of bank customers. We support you so you can exceed personal sales and service goals while delivering a meaningful customer experience.

As part of this role you will:
<ul><li>Provide excellent customer service by:</li>
<li><ul><li>Responding to customer requests for banking transactions.</li>
<li>Answering customer inquiries and problems with solutions that meet the customer&rsquo;s current needs.</li>
<li>Continually building customer loyalty and customer advocates.</li>
</ul></li><li>Contribute to overall banking center operation by:</li>
<li><ul><li>Balance cash, daily transactions, vault and ATM.</li>
<li>Understanding and ensuring compliance, regulations and reporting.</li>
<li>Following information security policy and verification procedures to protect customer privacy.</li>
<li>Assist with opening and/or closing banking center.</li>
</ul></li><li>Actively participate in a high performing sales environment by:</li>
<li><ul><li>Selling bank products, making customer referrals and other activities to support the goals.</li>
<li>Knowing about all bank products.</li>
<li>Participating in daily/weekly meetings and coaching sessions.</li>
</ul></li><li>Lead and act as an example to others by:</li>
<li><ul><li>Training, coaching, and guiding staff with operational and sales skills.</li>
<li>Attending and/or completing applicable and required training sessions.</li>
<li>Actively participating in leading the sales and service activities at the Banking Center.</li>
<li>Assisting in banking center operations and ensure policies and procedures are followed.</li>
</ul></li>
</ul>To be successful in this position, we require the following:
<ul>
<li>High School Diploma or Equivalent.</li>
<li>Minimum of 6 (six) months of experience selling products or services.</li>
<li>Minimum of 1 (one) year of sales, banking and/or related experience.</li>
<li>S.A.F.E. Act Registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). This must be met within 3 (three) months of hire date.</li>
<li>Obtain Notary Public designation.</li>
<li>Ability to multi-task in a fast-paced environment.</li>
<li>In-depth knowledge of products/services offered by the bank (all lines of business).</li>
</ul>
The following would be a plus:
<ul>
<li>Prior banking experience.</li>
<li>Ability to sell and cross-sell bank products and services.</li>
</ul>
First Merchants offers the following:
<ul>
<li>Base Pay PLUS Bonuses</li>
<li>Medical, Dental and Vision Insurance</li>
<li>401k</li>
<li>Health Savings and Flexible Spending Accounts</li>
<li>Vacation/Sick Time</li>
<li>Paid Holidays</li>
<li>Paid Parental Leave</li>
<li>Tuition Reimbursement</li>
<li>Additional Benefits</li></ul> 


A little about us:

First Merchants is guided by a genuine philosophy of being a meaningful place to work and having a prosperous impact across all walks of life throughout the communities we serve, including consumers, businesses and other organizations. Our Vision, Mission and Team statement reflect and reinforce that authentic service philosophy.

Our Vision is:

To enhance the financial wellness of the diverse communities we serve.

Our Mission is:

To be the most responsive, knowledgeable, and high-performing financial organization for our clients, teammates, and shareholders.

Our Team:

&quot;We are a collection of dynamic colleagues with diverse experiences and perspectives who share a passion for positively impacting lives. We are genuinely committed to attracting and engaging teammates of diverse backgrounds. We believe in the power of inclusion and belonging.&quot; 


Apply today to begin your career with us!</div>

Client Relationship Representative (Universal Banker) - Hire Ahead

<div>First Merchants Bank is seeking a Customer Relationship Representative (Universal Banker) &ndash; Part Time to join our team! This part-time position will focus on providing high quality customer service by accurately and efficiently completing bank transactions and suggesting the products and services that meet the current and future financial needs of bank customers. We support you so you can exceed personal sales and service goals while delivering a meaningful customer experience.
As part of this role, you will:
<ul><li>Provide excellent customer service by:</li>
<li><ul><li>Responding to customer requests for banking transactions.</li>
<li>Answering customer inquiries and problems with solutions that meet the customer&rsquo;s current needs.</li>
<li>Continually building customer loyalty and customer advocates.</li>
</ul></li><li>Contribute to overall banking center operation by:</li>
<li><ul><li>Balance cash, daily transactions, vault and ATM.</li>
<li>Understanding and ensuring compliance, regulations and reporting.</li>
<li>Following information security policy and verification procedures to protect customer privacy.</li>
<li>Assist with opening and/or closing banking center.</li>
</ul></li><li>Actively participate in a high performing sales environment by:</li>
<li><ul><li>Selling bank products, making customer referrals and other activities to support the goals.</li>
<li>Knowing about all bank products.</li>
<li>Participating in daily/weekly meetings and coaching sessions.</li>
</ul></li><li>Lead and act as an example to others by:</li>
<li><ul><li>Training, coaching, and guiding staff with operational and sales skills.</li>
<li>Attending and/or completing applicable and required training sessions.</li>
<li>Actively participating in leading the sales and service activities at the Banking Center.</li>
<li>Assisting in banking center operations and ensure policies and procedures are followed.</li>
</ul></li>
</ul>To be successful in this position, we require the following:
<ul>
<li>High School Diploma or Equivalent.</li>
<li>Minimum of 6 (six) months of experience selling products or services.</li>
<li>Minimum of 1 (one) year of sales, banking and/or related experience.</li>
<li>S.A.F.E. Act Registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). This must be met within 3 (three) months of hire date.</li>
<li>Ability to obtain Notary Public designation.</li>
<li>Ability to multi-task in a fast-paced environment.</li>
<li>In-depth knowledge of products/services offered by the bank (all lines of business).</li>
</ul>
The following would be a plus:
<ul>
<li>Prior banking experience.</li>
<li>Ability to sell and cross-sell bank products and services.</li>
</ul>
First Merchants offers the following:
<ul>
<li>Base Pay PLUS Bonuses</li>
<li>Additional Benefits</li></ul> 


A little about us:

First Merchants is guided by a genuine philosophy of being a meaningful place to work and having a prosperous impact across all walks of life throughout the communities we serve, including consumers, businesses and other organizations. Our Vision, Mission and Team statement reflect and reinforce that authentic service philosophy.

Our Vision is:

To enhance the financial wellness of the diverse communities we serve.

Our Mission is:

To be the most responsive, knowledgeable, and high-performing financial organization for our clients, teammates, and shareholders.

Our Team:

&quot;We are a collection of dynamic colleagues with diverse experiences and perspectives who share a passion for positively impacting lives. We are genuinely committed to attracting and engaging teammates of diverse backgrounds. We believe in the power of inclusion and belonging.&quot; 


Apply today to begin your career with us!</div>

Client Relationship Representative (Part Time 25-29 Hours)

Join First Merchants Bank and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

First Merchants Bank

About Company

Service Associate (Part Time Teller 20-24 Hours)

Senior Client Relationship Representative

Client Relationship Representative (Universal Banker) - Hire Ahead

Client Relationship Representative (Part Time 25-29 Hours)