Qureos Mentor

First National Bank

Universal Banker IDEPARTMENT: Retail Banking REPORTS TO: Branch Operations Manager SUPERVISES: NoneCLASSIFICATION: NonexemptLAST REVISED: March 11, 2026POSITION SUMMARY: Performs routine teller duties. Performs a range of retail banking services for individual customers, with emphasis on deposit and fee-based services. Meets with customers to discuss needs and identify/recommend solutions to needs. Assists customers with account needs and provides customer service. Willingly rotates between locations, as needed.PRIMARY RESPONSIBILITIES AND ACCOUNTABILITIES:1. Functions as Teller, receiving and processing Teller transactions accurately and timely. Follows Bank procedures when performing transactions on teller system and other required equipment. Verifies and balances assigned cash drawer daily with minimal cash variances. Assists in reconciling errors or discrepancies for self and others. Maintains adequate cash and/or cash drawer limits as required by Bank policy.2. Processes all types of customer transactions, including retail and commercial checking and savings deposits; processes loan payments; cashes checks and savings withdrawals.3. Resets passwords, raise debit and ATM card limits, orders checks, handles customer account questions or concerns.4. Provides quality, personalized service to ensure customer satisfaction and retention. Interacts with customers to identify their needs. Cross sells and/or refers Bank products and services to customers. Develops new client relationships from referrals and makes referrals to appropriate departments, such as the lending or retail areas.5. Provides outstanding customer service for all types of customer inquiries and transactions, including phone calls. Includes accurate, professional, efficient service to all customers.6. Rents/grants access to safe deposit boxes. Verifies access authority against safe deposit contracts for each request exercising prescribed controls. Follows procedures as outlined in teller manual and policies.7. Opens night deposit vault and ensures contents are processed using dual control at all times. Responsible for ordering/ selling/verifying/balancing the vault cash. Balances ATM, replenishes cash supply and ensures ATM is working. Initiate wire transfers. Ensures applicable regulations, disclosures, policies, and procedures are followed and is trained on depository compliance regulations.8. Acknowledge all customers entering bank with personalized customer service through effective lobby management.SECONDARY RESPONSIBILITIES AND ACCOUNTABILITIES:&middot; Other duties as may be assigned.COMPETENCIES:&middot; Customer Orientation &ndash; Effective performers stay close to customers and consumers. They view the organization through the eyes of the customer and go out of their way to anticipate and meet customer needs. They continually seek information and understanding regarding market trends.&middot; Results Orientation &ndash; Effective performers maintain appropriate focus on outcomes and accomplishments. They are motivated by achievement, and persist until the goal is reached. They convey a sense of urgency to make things happen. They respect the need to balance short- and long-term goals. They are driven by a need for closure.&middot; Integrity &ndash; Effective performers think and act ethically and honestly. They apply ethical standards of behavior to daily work activities. They take responsibility for their actions and foster a work environment where integrity is rewarded.&middot; Initiative &ndash; Effective performers are proactive and take action without being prompted. They see a need, take responsibility, and act on it. They make things happen.&middot; Team Player &ndash; Effective performers are team oriented. They identify with the larger organizational team and their role within it. They share resources, respond to requests from other parts of the organization and support larger legitimate organizational agendas as more important than local or personal goals.TEAM/COMMITTEE ASSIGNMENTS:&middot; TBDROLE QUALIFICATIONS:Education&middot; High school diploma plus additional bank-related training and/or retail cashier trainingExperience&middot; No minimum experience requirementOther Skills and Abilities&middot; Strong communication skills&middot; Customer service focused&middot; Maintain confidentiality of customer information&middot; Resourceful, well organized and ability to multitask&middot; Effective problem-solving and decision-making skills&middot; Strong attention to detail&middot; Positive AttitudePERFORMANCE MEASURES:&middot; Meets or exceeds goals as pre-established by immediate supervisor&middot; Maintains confidentiality of customer account information&middot; Follows established policies and procedures in responding to inquiries and requests&middot; Willingly participates in bank training, including sales and service training&middot; In compliance with all regulations related to job duties&middot; Effectiveness of communications and development of good working relationships with co-workers and customersWORKING CONDITIONS:Work is performed largely within the Bank. Prolonged and frequent mental and visual concentration required. Work hours are generally during normal business hours. Unscheduled evening and weekend work may be needed to meet the needs of customers and employees. Occasional travel between offices and out-of-town/overnight business travel required. Must be able to lift and move up to 20 pounds of office supplies and equipment. Some bending, turning, and twisting required. Serves as a representative of the Bank at appropriate functions.GENERAL NOTICE:This position description describes the general nature and level of work performed by the employee assigned to this position and should not be interpreted as all inclusive. It does not state or imply that these are the only duties and responsibilities assigned to the position. The employee may be required to perform other job-related duties. All requirements are subject to change and to possible modification to reasonably accommodate individuals with a disability.This position description does not constitute an employment agreement between the Bank and employee and is subject to change by the employer as the needs of the Bank and requirements of the position change.Job Type: Full-timePay: From $18.00 per hourBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Disability insurance</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid time off</li><li>Referral program</li><li>Retirement plan</li><li>Tuition reimbursement</li><li>Vision insurance</li></ul>Education:<ul><li>High school or equivalent (Preferred)</li></ul>Experience:<ul><li>Cash Handling: 1 year (Preferred)</li><li>Banking: 1 year (Preferred)</li></ul>Work Location: In person

Universal Banker I

<div><h2 class="jobSectionHeader">Primary Office Location:
</h2>200 Pine Grove Square. Grove City, Pennsylvania. 16127.
<h2 class="jobSectionHeader">Join our team. Make a difference - for us and for your future.
</h2>Position Title: Senior Relationship Banker
Business Unit: Retail
Reports to: Varies Based on Assignment
Position Overview:
This position is primarily responsible for the execution of traditional consumer banking asks of retail banking customers. The incumbent is responsible for the execution of branch leads according to consumer bank standards, successful execution of all customer transaction requests, and effective conversion of transactions to qualified sales or referral leads. Incumbent will adhere to all FNB policies, strategies, programs, and Core Values. The incumbent may be required to work at various locations within the market. 
 
Primary Responsibilities:
Promotes the sales process through leveraging sales leads, outbound calling, greeting customers, and identifying customer service and product needs. Make appropriate recommendations in the selling and cross-selling of Bank products and services. Identifies and achieves individual weekly sales goals set by the Branch Manager. Incorporate FNB digital products &amp; services into customer interactions.
Using FNB approved branch technology, input and maintain effective data quality for all referrals, customers, and applicants. Responsible for the completion and lifecycle of all new and existing relationships according to consumer bank standards. Assists with the management of daily sales activity, assisting with pre-shift sales huddles, and monitoring and measuring sales results.
Completes operational duties of branch as assigned by scheduling work, providing direction, monitoring workflow, maintaining supplies, opening and closing the office, ordering and managing vault cash, and ensure all tasks performed adhere to the current policy and procedures.
Performs routine operational duties, including traditional teller transactions and other operational tasks according to established policies and procedures.
Performs other related duties and projects as assigned.
All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation&rsquo;s risk management program.
F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions.
Minimum Level of Education Required to Perform the Primary Responsibilities of this Position:
High School or GED 
Minimum # of Years of Job Related Experience Required to Perform the Primary Responsibilities of this Position:
1 
Skills Required to Perform the Primary Responsibilities of this Position:
Excellent customer service skills
Excellent communication skills, both written and verbal
Excellent organizational, analytical and interpersonal skills
Detail-oriented
Ability to use a personal computer and job-related software
MS Word - Basic Level
MS Excel - Intermediate Level
MS PowerPoint - Basic Level
Experience in a related position.
Knowledge of banking policies, procedures consumer products and services.
Sales and customer service skills. 
Licensures/Certifications Required to Perform the Primary Responsibilities of this Position:
Nationwide Mortgage Licensing System and Registry Identifier preferred but will be required. 
Physical Requirements or Work Conditions Beyond Traditional Office Work:
N/A 
 
Equal Employment Opportunity (EEO):
It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. It is also the policy of FNB and its affiliates to employ and advance in employment all persons regardless of their status as individuals with disabilities or veterans, and to base all employment decisions only on valid job requirements. FNB provides all applicants and employees a discrimination and harassment free workplace.
FNB will not provide sponsorship for employment-based visas for this position; only candidates who are legally authorized to work in the U.S. will be considered.</div>

Senior Relationship Banker

<div><h2 class="jobSectionHeader">Primary Office Location:
</h2>708 South Church Street. Burlington, North Carolina. 27215.
<h2 class="jobSectionHeader">Join our team. Make a difference - for us and for your future.
</h2>Position Title: Relationship Banker
Business Unit: Retail
Reports to: Varies Based on Assignment
Position Overview:
This position is expected to develop proficiency of basic consumer banking transactions, account servicing, and lending. The incumbent is responsible for the execution of branch leads at the direction of the Manager, consistent execution of all customer transaction requests, and identification of opportunities to convert transactions to qualified sales or referral leads. Incumbent will adhere to all FNB policies, procedures, strategies, and Core Values. The incumbent may be required to work at various locations within the market. 
 
Primary Responsibilities:
Promotes the sales process through greeting customers, identifying customer service and product needs, leveraging sales leads, and outbound calling. Make appropriate recommendations in the selling and cross-selling of Bank products and services. Identifies and achieves individual weekly sales/referral goals set by the Branch Manager. Incorporate FNB digital products and services into customer interactions.
Using FNB approved branch technology, input and maintain effective data quality for all referrals, customers, and applicants. Responsible for the completion and lifecycle of all new and existing relationships according to consumer bank standards.
Performs routine operational duties, including traditional teller transactions and other operational tasks according to established policies and procedures.
Performs other related duties and projects as assigned.
All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation&rsquo;s risk management program.
F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions.
Minimum Level of Education Required to Perform the Primary Responsibilities of this Position:
High School or GED 
Minimum # of Years of Job Related Experience Required to Perform the Primary Responsibilities of this Position:
0 
Skills Required to Perform the Primary Responsibilities of this Position:
Excellent customer service skills
Excellent communication skills, both written and verbal
Excellent organizational, analytical and interpersonal skills
Detail-oriented
Ability to use a personal computer and job-related software
MS Word - Basic Level
MS Excel - Intermediate Level
MS PowerPoint - Basic Level
Experience in a related position.
Knowledge of banking policies, procedures consumer products and services.
Sales and customer service skills. 
Licensures/Certifications Required to Perform the Primary Responsibilities of this Position:
Nationwide Mortgage Licensing System and Registry Identifier preferred but will be required. 
Physical Requirements or Work Conditions Beyond Traditional Office Work:
N/A 
 
Equal Employment Opportunity (EEO):
It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. It is also the policy of FNB and its affiliates to employ and advance in employment all persons regardless of their status as individuals with disabilities or veterans, and to base all employment decisions only on valid job requirements. FNB provides all applicants and employees a discrimination and harassment free workplace.
FNB will not provide sponsorship for employment-based visas for this position; only candidates who are legally authorized to work in the U.S. will be considered.</div>

Relationship Banker

<div><h2 class="jobSectionHeader">Primary Office Location:
</h2>2765 W. 8TH Street. Erie, Pennsylvania. 16505.
<h2 class="jobSectionHeader">Join our team. Make a difference - for us and for your future.
</h2>Position Title: Floating Relationship Banker
Business Unit: Retail
Reports to: Varies Based on Assignment
Position Overview:
This position is expected to develop proficiency of basic consumer banking transactions, account servicing, and lending. The incumbent is responsible for the execution of branch leads at the direction of the Manager, consistent execution of all customer transaction requests, and identification of opportunities to convert transactions to qualified sales or referral leads. Incumbent will adhere to all FNB policies, procedures, strategies, and Core Values. The incumbent may be required to work at various locations within the market. 
 
Primary Responsibilities:
Promotes the sales process through greeting customers, identifying customer service and product needs, leveraging sales leads, and outbound calling. Make appropriate recommendations in the selling and cross-selling of Bank products and services. Identifies and achieves individual weekly sales/referral goals set by the Branch Manager. Incorporate FNB digital products and services into customer interactions.
Using FNB approved branch technology, input and maintain effective data quality for all referrals, customers, and applicants. Responsible for the completion and lifecycle of all new and existing relationships according to consumer bank standards.
Performs routine operational duties, including traditional teller transactions and other operational tasks according to established policies and procedures.
Performs other related duties and projects as assigned.
All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation&rsquo;s risk management program.
F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions.
Minimum Level of Education Required to Perform the Primary Responsibilities of this Position:
High School or GED 
Minimum # of Years of Job Related Experience Required to Perform the Primary Responsibilities of this Position:
0 
Skills Required to Perform the Primary Responsibilities of this Position:
Excellent customer service skills
Excellent communication skills, both written and verbal
Excellent organizational, analytical and interpersonal skills
Detail-oriented
Ability to use a personal computer and job-related software
MS Word - Basic Level
MS Excel - Intermediate Level
MS PowerPoint - Basic Level
Experience in a related position.
Knowledge of banking policies, procedures consumer products and services.
Sales and customer service skills. 
Licensures/Certifications Required to Perform the Primary Responsibilities of this Position:
Nationwide Mortgage Licensing System and Registry Identifier preferred but will be required. 
Physical Requirements or Work Conditions Beyond Traditional Office Work:
Frequent driving (car, van, truck) 
 
Equal Employment Opportunity (EEO):
It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. It is also the policy of FNB and its affiliates to employ and advance in employment all persons regardless of their status as individuals with disabilities or veterans, and to base all employment decisions only on valid job requirements. FNB provides all applicants and employees a discrimination and harassment free workplace.
FNB will not provide sponsorship for employment-based visas for this position; only candidates who are legally authorized to work in the U.S. will be considered.</div>

Floating Relationship Banker

<div><h2 class="jobSectionHeader">Primary Office Location:
</h2>996 North Main Street. Greensburg, Pennsylvania. 15601.
<h2 class="jobSectionHeader">Join our team. Make a difference - for us and for your future.
</h2>Position Title: Floating Relationship Banker
Business Unit: Retail
Reports to: Varies Based on Assignment
Position Overview:
This position is expected to develop proficiency of basic consumer banking transactions, account servicing, and lending. The incumbent is responsible for the execution of branch leads at the direction of the Manager, consistent execution of all customer transaction requests, and identification of opportunities to convert transactions to qualified sales or referral leads. Incumbent will adhere to all FNB policies, procedures, strategies, and Core Values. The incumbent may be required to work at various locations within the market. 
 
Primary Responsibilities:
Promotes the sales process through greeting customers, identifying customer service and product needs, leveraging sales leads, and outbound calling. Make appropriate recommendations in the selling and cross-selling of Bank products and services. Identifies and achieves individual weekly sales/referral goals set by the Branch Manager. Incorporate FNB digital products and services into customer interactions.
Using FNB approved branch technology, input and maintain effective data quality for all referrals, customers, and applicants. Responsible for the completion and lifecycle of all new and existing relationships according to consumer bank standards.
Performs routine operational duties, including traditional teller transactions and other operational tasks according to established policies and procedures.
Performs other related duties and projects as assigned.
All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation&rsquo;s risk management program.
F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions.
Minimum Level of Education Required to Perform the Primary Responsibilities of this Position:
High School or GED 
Minimum # of Years of Job Related Experience Required to Perform the Primary Responsibilities of this Position:
0 
Skills Required to Perform the Primary Responsibilities of this Position:
Excellent customer service skills
Excellent communication skills, both written and verbal
Excellent organizational, analytical and interpersonal skills
Detail-oriented
Ability to use a personal computer and job-related software
MS Word - Basic Level
MS Excel - Intermediate Level
MS PowerPoint - Basic Level
Experience in a related position.
Knowledge of banking policies, procedures consumer products and services.
Sales and customer service skills. 
Licensures/Certifications Required to Perform the Primary Responsibilities of this Position:
Nationwide Mortgage Licensing System and Registry Identifier preferred but will be required. 
Physical Requirements or Work Conditions Beyond Traditional Office Work:
Frequent driving (car, van, truck) 
 
Equal Employment Opportunity (EEO):
It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. It is also the policy of FNB and its affiliates to employ and advance in employment all persons regardless of their status as individuals with disabilities or veterans, and to base all employment decisions only on valid job requirements. FNB provides all applicants and employees a discrimination and harassment free workplace.
FNB will not provide sponsorship for employment-based visas for this position; only candidates who are legally authorized to work in the U.S. will be considered.</div>

<div><h2 class="jobSectionHeader">Primary Office Location:
</h2>420 Grant Avenue. Pittsburgh, Pennsylvania. 15209.
<h2 class="jobSectionHeader">Join our team. Make a difference - for us and for your future.
</h2>Position Title: Branch Manager
Business Unit: Retail
Reports to: Varies Based on Assignment
Position Overview:
This position is primarily responsible for the overall sales and operations management of the branch. The incumbent is the directing sales manager for the branch. The primary focus is the origination and expansion of new to bank customers and performance coaching of the branch team. The incumbent oversees daily branch activities, performs market and business development duties, processes loan requests, solicits new accounts, ensures effective operations of branch staff and facilities. Incumbent will adhere to all FNB policies, procedures, strategies, and Core Values.
Primary Responsibilities:
Performs market and business development duties by generating high value customer relationships through leveraging sales leads and outbound calling to establish new customers and retain and expand existing relationships. Active member in the community. Execute and coach sales strategies to achieve financial goals. Incorporate FNB digital products and services into customer interactions.
Using FNB approved branch technology, input and maintain effective data quality for all referrals, customers, and applicants. Additionally, the Manager is responsible for the completion and lifecycle of all new and existing relationships according to consumer bank standards.
Manage and coach branch team and facility to ensure the branch is operating according to FNB standards. People: conduct daily sales meetings, execute all HR responsibilities, participates in ongoing education for themselves and team, and lead sales camps according to Market Manager. Facilities: ensure branch meets all quality standards through the direction and coaching of branch team.
Accountable for the operational integrity of the branch and ensuring adherence to audit, compliance, security, and operational requirements. Assigns team operational responsibilities and performs various operational duties according to established policies and procedures as needed.
Performs other related duties and projects as assigned.
All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation&rsquo;s risk management program.
F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions.
Minimum Level of Education Required to Perform the Primary Responsibilities of this Position:
High School or GED 
Minimum # of Years of Job Related Experience Required to Perform the Primary Responsibilities of this Position:
3 
Skills Required to Perform the Primary Responsibilities of this Position:
Excellent management skills
Excellent communication skills, both written and verbal
Excellent organizational, analytical and interpersonal skills
Excellent customer service skills
Ability to use a personal computer and job-related software
MS Word - Basic Level
MS Excel - Intermediate Level
MS PowerPoint - Basic Level
BA or BS preferred.
 
Experience in a related position.
Knowledge of banking audit policies and procedures preferred. 
Licensures/Certifications Required to Perform the Primary Responsibilities of this Position:
Nationwide Mortgage Licensing System and Registry Identifier preferred but will be required. 
Physical Requirements or Work Conditions Beyond Traditional Office Work:
N/A 
 
Equal Employment Opportunity (EEO):
It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. It is also the policy of FNB and its affiliates to employ and advance in employment all persons regardless of their status as individuals with disabilities or veterans, and to base all employment decisions only on valid job requirements. FNB provides all applicants and employees a discrimination and harassment free workplace.
FNB will not provide sponsorship for employment-based visas for this position; only candidates who are legally authorized to work in the U.S. will be considered.</div>

Branch Manager

Join First National Bank and explore 6   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

First National Bank

About Company

Universal Banker I

Senior Relationship Banker

Relationship Banker

Floating Relationship Banker

Floating Relationship Banker

Branch Manager