Qureos Mentor

firstPRO 360

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 Growing and highly stable company has an immediate need for a Customer Service Specialist to handle inbound ticket queue and phone support while also providing face-to-face customer assistance . In this role, you must have experience working in a high-volume call center environment, handling around 40 instances a day via in-person interaction (high percentage will be face to face), phone, chat, and email promptly and professionally. Duties include general customer service, troubleshooting issues, resolving delivery miscues, answering questions about the customer's account, etc. You must be able to clear a drug and background screening.
 
 
 
 
 
 
 Requirements
 
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 3+ years' experience working in a high volume call center environment.
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 MUST have excellent speaking skills, professional demeanor, and a positive attitude.
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 Can fully clear a 10-panel drug screen and criminal background check.
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 Good job stability required; no job hoppers.
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 Very patient and empathetic in external customer communication.
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Customer Service Specialist

Join firstPRO 360 and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

firstPRO 360

About Company

Customer Service Specialist