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FIRSTLIGHT FEDERAL CREDIT UNION

<div><div><div>Part of the Retail Floater team and provides coverage to various engagement centers throughout the city.
</div></div><div><div>The Universal Experience Representative (UER) is a customer service role focused on helping members with everyday banking needs&mdash;such as opening accounts, handling transactions, and providing financial education&mdash;either in person or virtually. UERs build strong relationships, act as trusted advisors, and recommend solutions that save members time and money. This position offers a clear growth path from entry-level (learning basics) to advanced levels (certified financial counselor and team leader), requiring excellent communication, problem-solving skills, and a commitment to delivering exceptional service while following policies and procedures.</div></div><p>
</p><div><div><b>EDUCATION/CERTIFICATION:</b></div></div><div><div>
High School diploma or equivalent.</div></div><div><div><b>
EXPERIENCE REQUIRED:
</b></div></div><div><div>One (1) year financial institution experience or three (3) years of customer service experience for every year of financial institution experience required.</div></div></div><p></p>

Universal Experience Representative I

Join FIRSTLIGHT FEDERAL CREDIT UNION and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

FIRSTLIGHT FEDERAL CREDIT UNION

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Universal Experience Representative I