Qureos Mentor

Firstsource Solutions

<p></p><div><p><b>Date: </b>15 Sept 2025
</p><p><b>Location:</b> Bangalore, KA, IN
</p><p><b>Company: </b>firstsourc
</p><div><p><b>Manager - Senior Content Writer</b></p>
<p>
We are seeking an experienced Manager/Senior Content Writer to lead our thought leadership and long-form content initiatives. This role is critical to establishing Firstsource as a trusted voice in the BPO industry through compelling, research-driven content that demonstrates our expertise and insights.</p>
<p><b>
Key Responsibilities</b></p>
<ul>
<li><b>Strategic Content Development</b>: Create comprehensive long-form content, including white papers, industry reports, case studies, and thought leadership articles that position Firstsource as an industry leader</li>
<li><b>AI-Enhanced Research &amp; Analysis</b>: Conduct in-depth research on BPO industry trends, market dynamics, and emerging technologies using both traditional methods and AI-powered research tools to inform content strategy and ensure accuracy</li>
<li><b>SEO-Optimized Content Strategy</b>: Develop and execute content calendars aligned with business objectives, incorporating SEO best practices, keyword optimization, and understanding of AI overviews and zero-click search trends</li>
<li><b>Industry Expertise</b>: Leverage deep understanding of BPO operations, digital transformation, automation, and emerging technologies to create authoritative content</li>
<li><b>Multi-Channel Content Planning</b>: Develop content that works across platforms, understanding the shift toward platform-specific strategies and zero-click content consumption</li>
<li><b>Stakeholder Collaboration</b>: Work closely with subject matter experts, executives, and business leaders to extract insights and develop compelling narratives</li>
<li><b>Content Quality Assurance</b>: Ensure all content meets high editorial standards, aligns with brand voice, and demonstrates experience, expertise, authoritativeness, and trust (E-E-A-T)</li>
<li><b>Performance Analytics</b>: Monitor content performance metrics across multiple channels, analyze engagement data, and optimize content strategy based on conversion quality rather than just traffic metrics</li>
</ul>
<p><b>Required Qualifications</b></p>
<ul>
<li><b>Experience</b>: 5+ years of professional content writing experience, with a focus on long-form content creation</li>
<li><b>Industry Background</b>: Content writing experience in IT/ITES, SaaS, or technology sectors, OR journalism background with a focus on covering the technology industry</li>
<li><b>BPO Knowledge</b>: Deep understanding of the BPO industry, including operations, technology, and market dynamics</li>
<li><b>Writing Expertise</b>: Proven track record in creating high-quality long-form content such as white papers, research reports, and thought leadership articles</li>
<li><b>AI &amp; SEO Proficiency</b>: Experience with AI content creation tools (ChatGPT, Jasper, etc.) and modern SEO practices including optimization for AI overviews and answer engines</li>
<li><b>Research Skills</b>: Strong research capabilities with ability to synthesize complex information into compelling narratives using both traditional and AI-enhanced methods</li>
<li><b>Education</b>: Bachelor's degree in English, Journalism, Communications, Business, or related field</li>
</ul>
<p><b>Preferred Qualifications</b></p>
<ul>
<li>Technology journalist with proven track record covering IT/ITES, SaaS, or BPO industries</li>
<li>Content marketing experience within IT services, software, or technology consulting firms</li>
<li>Understanding of digital transformation, automation, and emerging technologies in business services</li>
<li>Experience in B2B content marketing within the services industry</li>
<li>Understanding of digital marketing and SEO best practices</li>
<li>Project management experience</li>
<li>MBA or relevant advanced degree</li>
</ul>
<p><b>What We Offer</b></p>
<ul>
<li>Opportunity to shape thought leadership for a leading BPO organization</li>
<li>Collaborative work environment with access to industry experts</li>
<li>Professional development opportunities</li>
<li>Competitive compensation and benefits package</li>
</ul>
<p><b>About Firstsource</b></p>
<p>
Firstsource is a specialized global business process management partner and an RP-Sanjiv Goenka Group company. We provide transformational solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media and Technology, and other diverse industries.
</p><p>With an established presence in the US, the UK, India, Mexico, Australia, and the Philippines, we act as a trusted growth partner for leading global brands, including several Fortune 500 and FTSE 100 companies.</p></div></div><p></p>

Manager - Marketing

<p></p><div><div><div><div><div><div><div><p>Director - Data Science
</p></div></div></div></div><div><div><div><div><b>Date: </b>Sep 3, 2025
</div></div></div></div><div><div><div><div><b>Location:
</b>Chennai, IN
</div></div></div></div><div><div><div><div><b>Requisition ID: </b>14943
</div></div></div></div><div><div><div><div><b>Description:
</b><ul><li><b>Job Title:</b> Data Scientist</li>
<li><b>Position Summary:</b></li>
<ul><li>As a Data Scientist at FSL, you will leverage your expertise in Machine Learning, Deep Learning, Computer Vision, Natural Language Processing and Generative AI to develop innovative data-driven solutions and applications. You will play a key role in designing and deploying dynamic models and applications using modern web frameworks like Flask and FastAPI, ensuring efficient deployment and ongoing monitoring of these systems.</li></ul>
<li><b>Key Responsibilities:</b></li>
<ul><li>Model Development and Application: Design and implement advanced ML and DL models. Develop web applications for model deployment using Flask and FastAPI to enable real-time data processing and user interaction.</li></ul>
<ul><li>Data Analysis: Perform exploratory data analysis to understand underlying patterns, correlations and trends. Develop comprehensive data processing pipelines to prepare large datasets for analysis and modeling.</li></ul>
<ul><li>Generative AI: Employ Generative AI techniques to create new data points, enhance content generation and innovate within the field of synthetic data production.</li></ul>
<ul><li>Collaborative Development: Work with cross-functional teams to integrate AI capabilities into products and systems. Ensure that all AI solutions are aligned with business goals and user needs.</li></ul>
<ul><li>Research and Innovation: Stay updated with the latest developments in AI, ML, DL, CV and NLP. Explore new technologies and methodologies that can impact our products and services positively.</li></ul>
<ul><li>Communication: Effectively communicate complex quantitative analysis in a clear, precise and actionable manner to senior management and other departments.</li></ul>
<li><b>Required Skills and Qualifications:</b></li>
<ul><li>Education: BE or Master&rsquo;s or PhD in Computer Science, Data Science, Statistics or a related field.</li></ul>
<ul><li>Experience: 5 to 7 years of relevant experience in a data science role with a strong focus on ML, DL and statistical modeling.</li></ul>
<ul><li>Technical Skills: Strong coding skills in Python, including experience with Flask or FastAPI. Proficiency in ML, DL frameworks (e.g., PyTorch, TensorFlow), CV (e.g., OpenCV) and NLP libraries (e.g., NLTK, spaCy).</li></ul>
<ul><li>Generative AI: Experience with generative models such as GANs, VAEs or Transformers.</li></ul>
<ul><li>Deployment Skills: Experience with Docker, Kubernetes and continuous integration/continuous deployment (CI/CD) pipelines.</li></ul>
<ul><li>Strong Analytical Skills: Ability to translate complex data into actionable insights.</li></ul>
<ul><li>Communication: Excellent written and verbal communication skills.</li></ul>
<ul><li>Certifications: Certifications in Data Science, ML or AI from recognized institutions is added advantage.</li></ul></ul></div></div></div></div></div></div></div><p></p>

Director - Data Science

Join Firstsource Solutions and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Firstsource Solutions

ABOUT_COMPANY

Manager - Marketing

Director - Data Science