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Firstsource Solutions

<p></p><div><div><div><div><div><div><div><p>Compliance Analyst
</p></div></div></div></div><div><div><div><div><b>Date: </b>Oct 30, 2025
</div></div></div></div><div><div><div><div><b>Location:
</b>Thousand Oaks, California, US
</div></div></div></div><div><div><div><div><b>Requisition ID: </b>18405
</div></div></div></div><div><div><div><div><b>Description:
</b><div>Firstsource is a specialized global business process management partner. We provide transformational solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media and Technology, and other diverse industries. American Recovery Service, Inc. - ARSI (a Firstsource company) in Thousand Oaks, California is a nationally recognized asset-recovery company.</div>
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With an established presence in the US, the UK, India, Mexico, Australia, and the Philippines, we act as a trusted growth partner for leading global brands, including several Fortune 500 and FTSE 100 companies.</div><br>
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Job Summary:</b></div>
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The Compliance Analyst will assist with pre-legal, consumer, and commercial files for one of our clients.</div><br>
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Essential Duties and Responsibilities:</b></div>
<ul>
<li>Review and process complaints for internal ARSI accounts (pre-legal), as well as complaints for our legal partners. This entails reviewing the accounts escalated from the internal collectors and legal partners, placing accounts on compliance hold so collection efforts stop, escalating complaints to our clients within the appropriate time frame and closing complaints out in a timely manner. Additional tasks may be needed, such as complaint resolution letters and following up with internal employees to investigate matters.</li>
<li>Review and process disputes for our clients for internal ARSI accounts (pre-legal), as well as our legal partners.</li>
<li>Review and process fraud claims for our clients for internal ARSI accounts (pre-legal), as well as our legal partners.</li>
<li>Review client-related reports to ensure previous day work has been captured and submitted to the client.</li>
<li>Mail processing, printing letters, sending out documentation to the applicable parties.</li></ul><br>
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Qualifications:</b></div>
<ul>
<li>High school diploma or equivalent is required</li>
<li>Excellent organizational skills and attention to detail.</li>
<li>Excellent written and verbal communication skills.</li>
<li>Understanding of clerical procedures and systems.</li>
<li>Ability to work with team members and independently.</li>
<li>Ability to send out correspondence (i.e. Validation of Debt, Resolution Letters) to the consumer or their representation within the client allocated timeframe.</li>
<li>Strong working knowledge of personal computers including Microsoft Office</li></ul><br>
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Base Pay: </b>$19.00-$21.00/hour</div><br>
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We are an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by federal, state, or local law.</i></div><br>
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It is the policy of this Company to seek and employ qualified individuals at all locations and facilities, and to provide equal employment opportunities for all applicants and employees in recruiting, hiring, placement, training, compensation, insurance, benefits, promotion, transfer, and termination. To achieve this, we are dedicated to taking affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, and other eligible veterans.</i></div></div></div></div></div></div></div></div><p></p>

Compliance Analyst

<p></p><div><p><b>Date: </b>24 Oct 2025
</p><p><b>Location:</b> Hyderabad, IN
</p><p><b>Company: </b>firstsourc
</p><div><div>2&ndash;3 years&rsquo; experience in a generalist HR or HR administrative role.</div>
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Strong verbal and written English communication skills (essential for inbox triage and stakeholder interaction).</div>
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Foundational knowledge of Australian and/or New Zealand employment law.</div>
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Experience using HRIS systems (e.g., Dayforce), including workflows and data maintenance.</div>
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Strong organisational skills and the ability to meet deadlines consistently.</div>
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High accuracy and attention to detail in documentation and data entry.</div>
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Demonstrated ability to manage confidential information securely.</div>
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Confident and professional communicator with a service-oriented mindset.</div>
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Proficient in Microsoft Office (Word, Excel, Outlook; Visio and PowerPoint desirable).</div>
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Desired</div>
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Awareness of employee and industrial relations practices.</div>
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Understanding of WHS and Workers&rsquo; Compensation frameworks.</div>
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Exposure to generalist HR, recruitment, or payroll functions in an outsourced or shared services model.</div><br>
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Qualification</div>
<ul>
<li>Tertiary qualifications in Human Resources (or working towards).</li></ul></div></div><p></p>

Senior Executive - Human Resources

Join Firstsource Solutions and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Firstsource Solutions

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Compliance Analyst

Senior Executive - Human Resources