Qureos Mentor

<div>Position Type :
Full time
Type Of Hire :
Experienced (relevant combo of work and education)
Education Desired :
Bachelor's Degree
Job Description
About FIS
We are FIS. Our technology powers the world&rsquo;s economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and communities. If you&rsquo;re ready to start learning, growing and making an impact with a career in fintech, we&rsquo;d like to know: Are you FIS?
Current and future sponsorship are not available for this position
About the team 
The AutoSuite Development organization at FIS enhances the Lending Automotive base and client custom code. Examples of this work includes enhancements, regulatory changes and corrections required for the base &amp; hosted client product. Primary responsibilities are analyzing, designing, coding, testing, and supporting the applications. We are looking for talented resources to be a part of this dynamic team.
What you will be doing<ul><li>
Conduct code-level software analyses to identify root cause of bugs and/or system defects modifications as needed.</li><li>
Architect and design solutions for Product enhancements.</li><li>
Develops and executes scripts, utilities and associated test plans. Scripts may modify data that is not updateable via user interface.</li><li>
Interfaces with internal clients, vendors, managers, IT and Product Development to research and determine resolution of system defects.</li><li>
Analyzes problem, documents and communicates resolution and conducts follow up. Escalates problems to appropriate teams when necessary.</li><li>
Represents team on cross-functional teams for support and development activities.</li><li>
Interprets and presents data and conclusions to management as needed.</li></ul>
What you bring
<ul><li>Knowledge of the basic principles, processes, phases and roles of application development methodologies.</li><li>
Knowledge of a wide range of interface design, development and debugging tools, techniques and methodologies.</li><li>
Knowledge of programming languages. (COBOL/JCL)</li><li>
Knowledge of primary database engines. (VSAM/CICS)</li><li>
Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization, e.g., executive, management, individual contributors.</li><li>
Excellent customer service skills that build high levels of customer satisfaction for internal customers.</li></ul>
Bonus if you have<ul><li>
Expertise with the Systematics ALS-AF Application</li><li>
Knowledge of applying base CAP code to Host client platform.</li></ul><div>
What we offer you 
 
<ul><li>A voice in the future of fintech.</li><li>Always-on learning and development.</li><li>Collaborative work environment.</li><li>Opportunities to give back.</li><li>Competitive salary and benefits.</li></ul></div> 
Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
EEOC Statement
FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here 
For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
#pridepass</div>

Software Engineer Sr Lead

<div>Position Type :
Full time
Type Of Hire :
Associate Development Program (Full Time Hire)
Education Desired :
Bachelor's Degree
Job Description<div><div>
Every day, our teams innovate across the world of finance. We collaborate to work smarter, while making a difference. We believe in diversity and inclusivity, giving a voice to everyone on the team. And we celebrate our success together. If you want to make an impact in fintech, we&rsquo;d like to know: Are you FIS?</div><div> 
Join the 2026 FIS University Program!</div><div> 
As a full-time employee in the FIS University Program, you will have the opportunity to participate in team projects, community service activities, professional development seminars and work with a team that is invested in your growth, development, and success; including bi-annual performance connects with your manager.</div><div> 
This two-year full-time program has start dates in January, March, June, and September with a dedicated &ldquo;Learning Week&rdquo; where you will:</div><div><ul><li>
Learn how to work within a corporate environment</li></ul></div><div><ul><li>
Learn about the exciting world of Fintech and the role FIS plays</li></ul></div><div><ul><li>
Hear from FIS leadership about their journey and participate in senior leader networking opportunities</li></ul></div><div><ul><li>
Build a network of your peers from across the organization</li></ul></div><div> 
This position is for a June 2026 start.</div></div><div><div> 
About The Team</div><div>
FIS&rsquo; Asset Finance (AF) product is a fully integrated end-to-end financial solution that allows our clients to support their customers (Retail and B2B) for auto/equipment leases and loans. Our team, North America Professional Services, is responsible for leading customers through a collaborative implementation of this highly configurable product. This team of professionals is comprised of over 30 employees working virtually and onsite with our clients across the US, Canada, Mexico, and South America.
</div><div>What You Will Be Doing</div><div><ul><li>
Learning methodologies to implement Enterprise software solutions</li><li>
Develop knowledge of the Asset Financing Industry and FIS Asset Finance Product, including integrations</li><li>
Collaborating with Business and Technical consultants to support the implementation of FIS AF at client sites</li><li>
Assisting with Product Configuration based on Client requirements</li><li>
Develop skills that will allow you to support and complete end-to-end testing activities</li><li>
Demonstrate ability for self-motivation, time management, and creativity</li></ul></div><div> 
What You Bring</div><div><ul><li>
Bachelor&rsquo;s degree in relevant field of study</li></ul></div><div><ul><li>
Proficiency in Microsoft Office Suite</li></ul></div><div><ul><li>
Fluent in English; Strong written and verbal communication skills</li></ul></div></div><div><div><ul><li>
Adaptability, a drive to learn, and strong problem-solving skills</li></ul></div><div><ul><li>
Ability to work well independently and within a team</li></ul></div><div>
Bonus If You Have</div><div><ul><li>
Understanding of software implementation methodologies (i.e. Agile , Hybrid, Waterfall)</li><li>
Knowledge of financing, accounting, and business management</li><li>
Technical skills with XML, APIs, .NET, SQL, and AI</li><li>
Skill in Project Management, organization, communications, or adult teaching</li><li>
Strong problem-solving and interpersonal skills</li><li>
Fluent in Spanish (spoken and written)</li></ul></div><div>
What We Offer You</div><div><ul><li>
Competitive salary and excellent benefits</li></ul></div><div><ul><li>
The chance to work on some of the most challenging, relevant issues in financial services &amp; technology</li></ul></div><div><ul><li>
A broad range of professional education and personal development possibilities &ndash; FIS is your final career step!</li></ul></div><div><ul><li>
Time to support charities and give back to your community</li></ul></div><div><ul><li>
A work environment built on collaboration, flexibility, and respect</li></ul></div><div><ul><li>
Student Loan Repayment Program: FIS will PAY OFF participants&rsquo; undergraduate loan balance over 10 years of service! Eligibility starts after one year of tenure in the program. The benefit applies to undergraduate student loans for US-based degrees and must be in the employee&rsquo;s name.</li></ul></div><div> 
*Current and future sponsorship are not available for this position*</div></div><div>
#FISUJUNE2026</div> 
Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
EEOC Statement
FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here 
For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
#pridepass</div>

Professional Services Consultant I, FIS University Program

<div>Position Type :
Full time
Type Of Hire :
Experienced (relevant combo of work and education)
Education Desired :
Associate's Degree
Job Description
At FIS, our technology and our people are moving forward. We advance the way the world pays, banks and invests. We believe in building inclusive, diverse teams. Together, we innovate to help our colleagues, clients and communities succeed. If you&rsquo;re ready to grow your career and make an impact in fintech, we have one question: Are you FIS?
About the team:
Join our Money Movement Hub team! We are looking for a detail-oriented and technically savvy Production Analyst. Our Money Movement Hub harmonizes payment operations by providing a single gateway to a full range of payment schemes. It exceeds customers&rsquo; growing expectations for efficient payments through a single point of integration, with always-on fraud protection in a pay-as-you-grow model.
About the role:
You will be on the front lines of production operations &mdash; monitoring payment processing systems, triaging and resolving incidents, building analytical reports, and ensuring the stability and integrity of real-time payment flows. The ideal candidate is a natural problem-solver who thrives on digging into data, loves getting to the root of an issue, and understands the urgency and precision required in financial technology environments. This role requires participation in an on-call rotation to support 24/7 production operations.
What you'll be doing:
Production Monitoring &amp; Alerting<ul><li>
Monitor real-time payment processing systems (RTP, FedNow, ACH, Wires) across production environments using tools such as Dynatrace, Splunk, or CloudWatch</li><li>
Manage and tune alerting thresholds to reduce noise while ensuring critical events are captured and escalated appropriately</li><li>
Maintain dashboards and observability tools that provide actionable visibility into system health, transaction throughput, and error rates</li><li>
Proactively identify anomalies, performance degradations, and transaction failures before they escalate into customer-impacting incidents</li></ul>
Incident Response &amp; Issue Resolution<ul><li>
Serve as a first responder for production incidents &mdash; triage, investigate, and coordinate resolution in a timely manner</li><li>
Perform deep-dive root cause analysis on production issues, leveraging log data, transaction traces, and system metrics</li><li>
Document incident timelines, findings, and corrective actions in ServiceNow or Jira; participate in post-incident reviews</li><li>
Participate in the on-call rotation to provide after-hours support for production payment systems</li><li>
Escalate complex technical issues to engineering and DevOps teams with thorough analysis and context to accelerate resolution</li></ul>
Reporting &amp; Analytics<ul><li>
Build and maintain operational reports covering payment volumes, success/failure rates, SLA adherence, and system availability</li><li>
Analyze transaction data and operational trends to identify patterns, risks, and opportunities for improvement</li><li>
Prepare and deliver clear, concise reporting for operational and leadership audiences on a recurring basis</li><li>
Contribute to monthly and quarterly operational reviews with data-driven insights</li></ul>
Process &amp; Documentation<ul><li>
Create and maintain runbooks, escalation procedures, and standard operating procedures for production monitoring and incident response</li><li>
Collaborate with DevOps, engineering, and application teams to improve monitoring coverage and alert quality</li><li>
Support change management activities by monitoring production environments during deployments and change windows</li></ul>
What you bring:<ul><li>
3+ years of experience in a production operations, systems analyst, or technical analyst role</li><li>
Hands-on experience with monitoring and alerting platforms (e.g., Dynatrace, Splunk, Datadog, Grafana, CloudWatch, or equivalent)</li><li>
Experience working with financial technology systems &mdash; preferably involving one or more of: RTP, FedNow, ACH, or Wire transfers</li><li>
Strong analytical mindset with a demonstrated ability to investigate and resolve complex production issues through data and log analysis</li><li>
Familiarity with ITSM tools such as ServiceNow or Jira for incident tracking and change management</li><li>
Ability to read and interpret log files, system metrics, and transaction data to diagnose issues</li><li>
Solid written and verbal communication skills &mdash; able to translate technical findings into clear summaries for varied audiences</li><li>
Ability and willingness to participate in an on-call production support rotation including nights and weekends as needed</li><li>
Experience working in Agile or structured operations environments</li></ul>
Added bonus if you have:<ul><li>
Direct experience with real-time payment rails &mdash; RTP (The Clearing House), FedNow, NACHA ACH, or SWIFT/domestic wire processing</li><li>
Familiarity with ISO 20022 messaging standards and payment remittance data</li><li>
Experience with AWS cloud environments and cloud-based monitoring tools</li><li>
Exposure to scripting languages (Python, SQL, or shell) for ad hoc data analysis and automation</li><li>
Understanding of CI/CD pipelines and how software deployments impact production environments</li><li>
Experience with Confluence for documentation and knowledge management</li><li>
Background in banking, payments, or fintech operations</li></ul><div>
What we offer you: 
At FIS, we hire the best. In return, you receive exceptional benefits including:<ul><li>
Opportunities to innovate in fintech</li><li>
Tools for personal and professional growth</li><li>
Inclusive and diverse work environment</li><li>
Resources to invest in your community</li><li>
Competitive salary and benefits</li></ul></div>
#LI-MA13 
Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
EEOC Statement
FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here 
For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
#pridepass</div>

Production Operations Analyst - Payments

<div>Position Type :
Full time
Type Of Hire :
Experienced (relevant combo of work and education)
Job Description
Every day, our teams innovate across the world of finance. We collaborate to work smarter, while making a difference. We believe in diversity and inclusivity, giving a voice to everyone on the team. And we celebrate our success together. If you want to make an impact in fintech, we&rsquo;d like to know: Are you FIS?
What you will be doing:<ul><li>
Will work closely with the tax department and other corporate functions.
</li><li>Ensures accurate compilation, analysis and reporting of data.</li><li>
Acts as liaison between company, government and auditors in providing required information and ensures proper information is maintained for historical purposes.</li><li>
Submits various federal, state and local reports &ndash; ensuring timely and accurate filing of tax returns.</li><li>
Ensures costs are allocated according to established procedures.</li><li>
Manages preparation of budget versus actual reports.</li><li>
Identifies areas of potential improvement.</li></ul> 
What you will need:<ul><li>
Bachelor&rsquo;s degree in accounting or finance or the equivalent combination of education, training, or work experience. Certified Public Accountant (CPA) license required.</li><li>
Minimum 7 years experience with a mix of Big 4 and Industry</li><li>
The ideal candidate will have strong and broad tax technical and ASC 740 foundation with a strategic mindset.</li><li>
Strong research, technical documentation, and verbal communication skills.</li><li>
Requires general business skills, industry knowledge, financial management and planning skills, long-term vision and executive presence</li><li>
Requires extensive knowledge of generally accepted accounting principles and their application in a large, diverse organization</li><li>
Ability to meet tight deadlines</li><li>
Excellent skills in communicating ideas both verbally and in written form in a clear, concise and professional manner including presentations</li><li>
Ability to design, document and implement process improvements</li><li>
Strong system management/control experience</li></ul>
What we offer you: 
A career at FIS is more than just a job. It&rsquo;s the chance to shape the future of fintech. At FIS, we offer you:<ul><li>
Ample development resources to help advance your skills.</li><li>
Opportunities to face the biggest challenges in financial services and technology.
</li><li>The time to give back to local charities in your community.</li><li>
A collegial environment where collaboration, flexibility and respect are top of mind.</li></ul> 
Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
EEOC Statement
FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here 
For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
#pridepass</div>

Principal Sr Tax Accountant

<div>Position Type :
Full time
Type Of Hire :
Associate Development Program (Internship)
Education Desired :
Bachelor's Degree
Job Description
Every day, our teams innovate across the world of finance. We collaborate to work smarter, while making a difference. We believe in diversity and inclusivity, giving a voice to everyone on the team. And we celebrate our success together. If you want to make an impact in fintech, we&rsquo;d like to know: Are you FIS?
Join the 2026 FIS University Summer Internship Program!
As a 2026 FIS University Program Summer Intern, you will have the opportunity to participate in team projects, social events, professional development seminars and work alongside team mentors. This is a full-time (40hrs/week) paid internship that will begin on June 1, 2026, and conclude on August 7, 2026.
About The Team
Join the Corporate Strategy team, which supports senior leaders in setting the company&rsquo;s long‑term direction and investment priorities. The team works across capital planning, enterprise product strategy, and data and artificial intelligence initiatives to evaluate growth opportunities and improve business performance. As a Strategy &amp; Planning Intern, you will partner with strategy leaders and cross‑functional teams to analyze complex business questions and help shape strategic decisions.
What You Will Be Doing<ul><li>
Support strategic planning initiatives across capital allocation, product strategy, and data &amp; AI investments</li><li>
Conduct quantitative and qualitative analysis to evaluate growth opportunities, financial performance, and competitive positioning</li><li>
Build structured materials (presentations, summaries, models) to support leadership decision‑making</li><li>
Research trends, market dynamics, and emerging technologies relevant to financial services</li><li>
Collaborate with teams across finance, product, technology, and operations on enterprise‑level initiatives</li><li>
Assist in synthesizing complex information into clear, concise insights for senior stakeholders and our board of directors</li></ul>
What You Bring<ul><li>
Pursuing Bachelor&rsquo;s degree in relevant field of study</li><li>
Rising Senior (graduating December 2026 through May 2027)</li><li>
Proficiency in Microsoft Office Suite</li><li>
Self-motivated and willingness to learn</li><li>
Excellent communication and interpersonal skills</li></ul>
What We Offer You<ul><li>
Competitive, full-time paid summer internship</li><li>
Opportunity to participate in projects that directly impact business value</li><li>
The chance to work on some of the most challenging, relevant issues in financial services &amp; technology</li><li>
Time to support charities and give back to your community</li><li>
A work environment built on collaboration, flexibility, and respect</li></ul>
*Current and future sponsorship are not available for this position*
#FISUInternship2026 
Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
EEOC Statement
FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here 
For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
#pridepass</div>

Intern, Strategy & Planning Analyst, FIS University Program

<div>Position Type :
Full time
Type Of Hire :
Experienced (relevant combo of work and education)
Job Description
Summary of This Role
Provide first level support to FIS clients for initial engagement through the documentation and logging of reported issues and questions. Help ensure accurate and timely client assistance to maintain and improve the organization's customer relationships. Interacts with multiple teams to help restore service and/or identify and correct core problems as needed.
Job Specific Schedule: 
This is a shift position. You will be required to work 12 hour shifts from 6pm&ndash;6am EST (1800-0600) Sunday, Monday, &amp; Tuesday and 1 Saturday per month. Days will rotate throughout the year to include a Wednesday, Thursday, &amp; Friday schedule instead of Sunday, Monday, &amp; Tuesday. The schedule changes every 4 months with the next change starting in May 2026.
Job Specific Responsibilities
You will be the first point of contact for all FIS-TSYS Team Member and Client issues. You will be responsible for triage, notification and escalation of these issues.
What Part Will You Play?<ul><li>
Receive client issues through multiple sources (via phone, email and Client Portal) and assist with gathering and review of the information to help define the problem and determine the ultimate impact. Generate tickets as needed for tracking purposes and notify appropriate resource(s) to resolve client issues as needed.</li><li>
Assist with providing initial/ basic technical support (e.g., resetting passwords for multiple applications) for external clients. Escalate issues requiring more experience and in-depth knowledge. Become familiar with company systems/ client operating systems while observing external and internal client meetings.</li><li>
Verify systems during and after scheduled outages/ maintenance including screens, web sites, and other company managed data for clients as directed. Assist with monitoring of client facing applications and systems and notify clients about potential issues or missed deliverables.</li></ul>
What Are We Looking For in This Role?
Minimum Qualifications<ul><li>
High School Diploma or Equivalent</li><li>
Typically Minimum 0-1 Years Relevant Exp</li><li>
Help desk; POS Terminal experience</li></ul> 
Preferred Qualifications<ul><li>
Bachelor's Degree</li><li>
Computer science or technical field</li><li>
Typically Minimum 1-2 Years Relevant Exp</li><li>
Previous Helpdesk or Customer Service Exp</li></ul>
What Are Our Desired Skills and Capabilities?<ul><li>
Skills / Knowledge - Acquire and apply job skills and learn company policies and procedures to complete assigned routine tasks.</li><li>
Job Complexity - Work on assignments that are routine to semi-routine in nature, requiring limited decisioning outside of stated processes, but recognizes the need for occasional deviation from accepted practice. Has little or no role in the decision-making.</li><li>
Supervision - Normally receives detailed instructions and follows established procedures on all work, requires instructions on all assignments. Works under close supervision.</li><li>
Communication Skills - Excellent communication skills</li><li>
Problem Solving Skills - Must be able to help coordinate issue resolution through engagement of appropriate support teams</li><li>
Analytical Skills - Must be able to analyze problem as it is described over the phone and determine best solution</li><li>
Problem Solving Skills - Must be able resolve merchant issues or coordinate issue resolution</li><li>
Analytical Skills - Must be able to analyze problem as it is described over the phone and determine best solution</li></ul> 
Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
EEOC Statement
FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here 
For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
#pridepass</div>

Client Support Analyst I

<div>Position Type :
Full time
Type Of Hire :
Associate Development Program (Full Time Hire)
Education Desired :
Bachelor's Degree
Job Description
Every day, our teams innovate across the world of finance. We collaborate to work smarter, while making a difference. We believe in diversity and inclusivity, giving a voice to everyone on the team. And we celebrate our success together. If you want to make an impact in fintech, we&rsquo;d like to know: Are you FIS?
Join the 2026 FIS University Program!
As a full-time employee in the FIS University Program, you will have the opportunity to participate in team projects, community service activities, professional development seminars, and work with a team that is invested in your growth, development, and success; including bi-annual performance connects with your manager.
This two-year full-time program has start dates in January, March, June, and September with a dedicated &ldquo;Learning Week&rdquo; where you will:<ul><li>
Learn how to work within a corporate environment</li><li>
Learn about the exciting world of Fintech and the role FIS plays</li><li>
Hear from FIS leadership about their journey and participate in senior leader networking opportunities</li><li>
Build a network of your peers from across the organization</li></ul>
This position is for a June 2026 start.
About the Role
The Business Analyst I is an entry‑level professional role responsible for supporting business and product teams through data analysis, requirements gathering, and insight development. This role works independently on well‑defined tasks and collaboratively with senior analysts, product managers, and stakeholders to help deliver high‑quality solutions that meet business and client needs.
About The Team
Our product management team is a highly collaborative, customer-centric group focused on delivering forward-thinking solutions and supporting a broad network of internal and external stakeholders. We support a broad network of internal and external stakeholders, including more than 6,000 clients, and work closely across business, product, and portfolio partners to ensure our efforts consistently create value. Together, we strive not just to meet business needs but to spark meaningful progress&mdash;leaning into curiosity, partnership, and purpose as we shape solutions that move our clients and our organization forward.
What You Will Be Doing<ul><li>
Partner with product, portfolio, and business stakeholders to understand objectives and support solution development through analysis and documentation.</li><li>
Gather, consolidate, and analyze data from multiple sources to identify trends, inefficiencies, and opportunities for improvement.</li><li>
Conduct industry, market, and internal research to support product decisions and business recommendations.</li><li>
Create clear, well‑structured documentation and presentation materials to communicate findings and insights to internal and external stakeholders.</li><li>
Support the development of internal and external communications, including reports, dashboards, and supporting artifacts.</li></ul>
What You Bring<ul><li>
Bachelor&rsquo;s degree in relevant field of study</li><li>
Proficiency in Microsoft Office Suite</li><li>
Fluent in English; Strong written and verbal communication skills</li><li>
Adaptability, a drive to learn, and strong problem-solving skills</li><li>
Ability to work well independently and within a team</li></ul>
Bonus If You Have<ul><li>
Exposure to business intelligence, reporting, or data visualization tools.</li><li>
Familiarity with Agile or iterative delivery practices.</li><li>
Background or familiarity with deposit data and banking products.</li></ul>
What We Offer You<ul><li>
Competitive salary and excellent benefits</li><li>
The chance to work on some of the most challenging, relevant issues in financial services &amp; technology</li><li>
A broad range of professional education and personal development possibilities &ndash; FIS is your final career step!</li><li>
Time to support charities and give back to your community</li><li>
A work environment built on collaboration, flexibility, and respect</li><li>
Student Loan Repayment Program: FIS will PAY OFF participants&rsquo; undergraduate loan balance over 10 years of service! Eligibility starts after one year of tenure in the program. The benefit applied to undergraduate student loans for US-based degrees and must be in the employee&rsquo;s name.</li></ul>
*Current and future sponsorship are not available for this position*
#FISUJUNE2026 
Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
EEOC Statement
FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here 
For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
#pridepass</div>

Business Analyst I, FIS University Program

Join FIS and explore 9   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

FIS