Urwah Admin

FIVE Hotels and Resorts

<div>
 
 
 
 An Exhilarating Opportunity
 
 
 
 
 
 Are You Ready for a Daring Challenge with The World&rsquo;s Hottest Luxury Hotel Group? Disruptive by Design, FIVE Hotels and Resorts is Redefining &lsquo;FIVE-Star&rsquo; Hospitality and Setting the Gold Standard across the Industry.
 
 
 
 
 
 
 Join the FIVE Tribe - and Get Ready to Make Waves.
 
 
 
 
 
 
 
 
 The Candidate
 
 
 
 
 
 
 
 
 A Driven Self-Starter, you have Excellent Communication, Leadership and Organisational Skills. As an Astute Creative and Critical Thinker, you can Conceptualise and Implement Innovative Solutions in a Fast-Paced Environment. Not even the Smallest Detail Escapes Your Keen Eye and You Execute Tasks Proactively with Precision and Finesse. A &lsquo;Can-Do!&rsquo; Attitude Coupled with An Inherent Flair for Taking Ownership Makes You a Highly Motivated Go-Getter.
 
 
 
 
 
 
 Your Outgoing and Approachable Nature enables you to Seamlessly Connect with other &lsquo;FIVERs&rsquo; and key Stakeholders, ensuring that Their and Your Journey at FIVE is nothing short of Sensational. Joining our Executive Office Team as a General Counsel will Empower you to deliver Exceptional Experiences across our award-winning Lifestyle Destinations. Jump on Board and Unlock your Potential in a Buzzing Environment that will take your Career to New Heights!
 
 
 
 
 
 
 
 
 What We&rsquo;re Looking For
 
 
 
 
 <ul>
 <li>
 A minimum of 10 years of experience in Corporate Law, with Robust exposure to Initial Public Offering (IPO) processes, is preferred.
 
 </li>
 <li>
 Possesses in-depth expertise in Common Law and UAE Civil Law, with the ability to navigate Complex legal landscapes at a &lsquo;FIVE-Star&rsquo; standard.
 
 </li>
 <li>
 Demonstrates proven mastery in Contract Management, Trademark Law, and Regulatory Compliance, ensuring Precision across every Transaction.
 
 </li>
 <li>
 Brings a professional background from Top-Tier International Law Firms and Corporate Legal Departments, reflecting Premium experience and Global perspective.
 
 </li>
 <li>
 Applies comprehensive knowledge of Corporate, Real Estate, Finance, and Banking Law to support bold Growth Strategies and Visionary Projects.
 
 </li>
 <li>
 Leads with a Strong and Confident personality, capable of managing pressure while Inspiring teams and Driving complex initiatives forward.
 
 </li>
 <li>
 Exudes a winning attitude and enthusiasm, embracing every Responsibility requested by Management.
 
 </li>
 <li>
 Adapts with Flexibility and Resilience, managing multiple priorities and extended hours when needed to deliver Disruptive results and safeguard FIVE&rsquo;s standards of excellence.
 
 </li>
 <li>
 Impeccable communication skills, both verbal and written, with fluency in English and Arabic mandatory (Additional languages are a Plus).
 
 </li>
 <li>
 'FIVE-Styled&rsquo; Visionary thinking by finding creative solutions, while taking Ownership for all duties and tasks assigned.
 
 </li>
 <li>
 Computer literacy, with a mastery of Word, Excel, and Outlook.
 
 </li>
 <li>
 Thrives as a collaborative Team Player and People-Oriented Leader, passionate about motivating, mentoring, and training fellow &lsquo;FIVERs&rsquo; to deliver &lsquo;FIVE-Styled&rsquo; excellence.
 
 </li>
 <li>
 A hands-on attitude, fuelled by a &lsquo;Can-Do!&rsquo; Spirit.
 
 
 </li>
 </ul>
 
 
 
 Key Responsibilities
 
 
 
 
 <ul>
 <li>
 Manages all Local and International legal matters, ensuring Curated oversight of cases and Flawless execution of documentation.
 
 </li>
 <li>
 Coordinates and Supervises external counsel, reviewing submissions and court filings to Safeguard FIVE&rsquo;s premium Legal Standards.
 
 </li>
 <li>
 Leads IPO readiness and execution, Overseeing all documentation, regulatory filings, and compliance to deliver a Seamless listing process.
 
 </li>
 <li>
 Ensures Meticulous preparation and validation of IPO-Related legal agreements, policies, and approvals in line with International Best Practice.
 
 </li>
 <li>
 Oversees all Dubai International Financial Centre (DIFC) Portal activities, managing Submissions and Confirmations with precision.
 
 </li>
 <li>
 Takes Full Responsibility for Trademark (TM) issuance, renewals, and compliance through the TM Portal, protecting FIVE&rsquo;s visionary Brand Identity.
 
 </li>
 <li>
 Handles quarterly legal confirmations and regulatory filings, ensuring Top-Notch compliance with all Relevant Authorities.
 
 </li>
 <li>
 Drafts, reviews, and secures approvals for Press Releases submitted to Nasdaq Dubai and the London Stock Exchange, maintaining Flawless communication with market regulators.
 
 </li>
 <li>
 Prepares all pre- and post-Board Meeting documentation, including Minutes of Meeting and Board Resolutions, guaranteeing accuracy and alignment with governance protocols.
 
 </li>
 <li>
 Reviews, drafts, and negotiates a wide range of contracts and agreements &ndash; from Sales and Purchase Agreements, Lease, Retail Space, Consultancy, and Entertainment to Architectural, Mechanical, Electrical and Plumbing (MEP), and Novation agreements &ndash; ensuring &lsquo;FIVE-Styled&rsquo; precision and protection.
 
 </li>
 <li>
 Coordinates due diligence exercises with External Counsel, providing premium advice on UAE Labour Law and reviewing all Supporting Documentation.
 
 </li>
 <li>
 Prepares correspondence relating to Real Estate, Trademark, Invoices, Reinstatements, and Agreements, reinforcing FIVE&rsquo;s commitment to Compliance.
 
 </li>
 <li>
 Reviews and prepares legal disclaimers, Terms and Conditions, and related documents across Platforms and Activities.
 
 </li>
 <li>
 Drafts and issues demand letters, initiating debt collection procedures when required to safeguard FIVE&rsquo;s Financial Interests.
 
 </li>
 <li>
 Reviews, negotiates, and finalises Engagement Letters for external consultants and counsels, ensuring Favourable terms.
 
 </li>
 <li>
 Prepares termination notices for contracts relating to Employment, Retail Spaces, Service Providers, and Consultants with decisive clarity.
 
 </li>
 <li>
 Responds to Guest disputes and complaints linked to hotel charges and services through Professional Correspondence that sustains the &lsquo;Vibe at FIVE.&rsquo;
 
 </li>
 </ul>
 
 
 
 
 
 
 The Team
 
 
 
 
 
 
 
 
 &lsquo;FIVERs&rsquo; are Cultured yet Chic, Confident yet Self-Effacing, and Work Hard to Play even Harder. As a FIVE Tribe Member, you'll Personify the distinct &lsquo;Vibe at FIVE&rsquo; and apply it to create Insta-Perfect Experiences for our Guests that keeps them Coming Back for More. If you Dream of being surrounded by Like-Minded Individuals who share your Passion for Delivering Unforgettable Moments that last a Lifetime &ndash; then Look No Further and Unleash your Next-Level Potential.
 
 
 
 
 
 
 
 
 Sustainable Indulgence at FIVE
 
 
 
 
 
 
 
 
 FIVE curates world-class Entertainment and Luxury Living while Championing Environmental Stewardship. Driven by its core millennial base, FIVE has aligned to lead the way in &lsquo;Sustainable Indulgence&rsquo; trailblazing next-level, high-energy Experiences within an Environmentally and Socially Responsible Framework.
 
 
 
 
 
 
 
 
 An Equal Opportunity Employer
 
 
 
 
 
 
 
 
 The FIVE Tribe represents over 80 nationalities across its over 2000 &lsquo;FIVERs.&rsquo; FIVE does not discriminate and is Committed to Hiring a Diverse and Inclusive Workforce as an Equal-Opportunity Employer. Ranked regularly in the Top 10 on the Great Workplaces in the UAE list of Large Organisations, the FIVE Tribe is more than a group of people working together &ndash; it is a Family bonded by common Values and Goals, Celebrating People, Culture and Diversity.
 
 
 
 
 
 
 
 
 About FIVE Holdings
 
 
 
 
 
 
 
 
 FIVE Holdings is a vertically integrated group, and its current portfolio includes 3 luxury hotels in the UAE, FIVE Palm Jumeirah, FIVE Jumeirah Village and FIVE LUXE, a hotel in Switzerland, FIVE Zurich, 2 hotels in Spain, Destino Pacha and El Hotel Pacha, a nightclub in Spain, Pacha Ibiza, 2 eponymous Fashion Lines, FIVE Mode and The Pacha Collection in the UAE and Spain; as well as a range of assets that include Toy Room, and WooMoon Storytellers (Globally).
 
 
 
 
 
 
 FIVE&rsquo;s focus is on a &lsquo;Global Sustainable Entertainment Ecosystem,&rsquo; which is the integration of immersive entertainment with homegrown F&amp;B concepts that results in a distinctive guest experience for an international and affluent audience of luxury-loving, eco-conscious Millennial and Gen-Z customers.
 
 
 
 
 
 
 Find out more here: fiveglobalholdings.com
 
 
 
 
 
 
 
 
 About FIVE Hotels and Resorts
 
 
 
 
 
 
 
 
 FIVE Hotels and Resorts prides itself on being Disruptively Different and Daringly Unique. Our Growing Portfolio of Lavish Destinations in the Middle East and Europe are the epitome of Glamour and Experiential Luxury, offering boundary-breaking Experiences at FIVE&rsquo;s award-winning Hotels, Dining Concepts, and Immersive Nightlife Venues. As part of the Accomplished FIVE Tribe, you will be part of a group of High Achievers who Fearlessly Challenge Conventions on a Global Stage.
 
 
 
 
 
 
 Find out more here: fivehotelsandresorts.com
 
 
 
 
 
</div>

General Counsel

<div>
 
 
 
 An Exhilarating Opportunity
 
 
 
 
 
 
 
 
 Are You Ready for a Daring Challenge with The World&rsquo;s Hottest Luxury Hotel Group? Disruptive by Design, FIVE Hotels and Resorts is Redefining &lsquo;FIVE-Star&rsquo; Hospitality and Setting the Gold Standard across the Industry.
 
 
 
 
 
 
 Join the FIVE Tribe - and Get Ready to Make Waves.
 
 
 
 
 
 
 
 
 The Candidate
 
 
 
 
 
 
 
 
 A Driven Self-Starter, you have Excellent Communication, Leadership and Organisational Skills. As an Astute Creative and Critical Thinker, you can Conceptualise and Implement Innovative Solutions in a Fast-Paced Environment. Not even the Smallest Detail Escapes Your Keen Eye and You Execute Tasks Proactively with Precision and Finesse. A &lsquo;Can-Do!&rsquo; Attitude Coupled with An Inherent Flair for Taking Ownership Makes You a Highly Motivated Go-Getter.
 
 
 
 
 
 
 Your Outgoing and Approachable Nature enables you to Seamlessly Connect with other &lsquo;FIVERs&rsquo; and key Stakeholders, ensuring that Their and Your Journey at FIVE is nothing short of Sensational. Joining our Engineering Team as an Engineering Supervisor will Empower you to deliver Exceptional Experiences across our award-winning Lifestyle Destinations. Jump on Board and Unlock your Potential in a Buzzing Environment that will take your Career to New Heights!
 
 
 
 
 
 
 
 
 What We&rsquo;re Looking For
 
 
 
 
 
 
 
 <ul>
 <li>
 A Diploma or Degree in Mechanical, Electrical, Building Services Engineering or a related field is preferred.
 
 </li>
 <li>
 A minimum of 3 to 5 years of Engineering or Building Maintenance experience, with at least 2 years in a Supervisory or similar role in a Luxury Hotel in the UAE or GCC.
 
 </li>
 <li>
 Trade Certification in Heating, Ventilation, and Air Conditioning (HVAC), Electrical, Plumbing or equivalent Qualification.
 
 </li>
 <li>
 Comprehensive knowledge of Building Systems, including electrical, HVAC, plumbing, fire alarm networks, Building Management Systems (BMS), and elevator operations tailored to Hospitality Environments.
 
 </li>
 <li>
 Proficient in reading Technical Drawings and interpreting Equipment Manuals.
 
 </li>
 <li>
 Previous experience in preventative maintenance programmes, energy conservation strategies, and sustainability practices will be Advantageous, demonstrating a Strong Commitment to Luxury Service Standards.
 
 </li>
 <li>
 Next-Level Organisational and Leadership skills, effectively leading and inspiring the FIVE Tribe to New Heights.
 
 </li>
 <li>
 A Proactive Nature, coupled with a meticulous Eye for Detail, ensures every aspect of the Operation is perfectly curated.
 
 </li>
 <li>
 Impeccable communication skills, both verbal and written, with fluency in English (Additional languages are a Plus).
 
 </li>
 <li>
 Flexibility to work a variety of shifts, including weekends and holidays, based on the requirements of FIVE.
 
 </li>
 <li>
 A hands-on attitude, fuelled by a &lsquo;Can-Do!&rsquo; Spirit.
 
 </li>
 </ul>
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 
 
 <ul>
 <li>
 Supervises and Coordinates engineering shift operations, ensuring the Timely execution and completion of Maintenance Tasks across Guest Rooms, Public Areas, and Back-of-House facilities.
 
 </li>
 <li>
 Assigns, monitors, and follows up on Maintenance Activities performed by Technicians, guaranteeing adherence to FIVE&rsquo;s curated Standards and delivering seamless resolution of Technical Issues.
 
 </li>
 <li>
 Conducts regular inspections of all areas to verify that maintenance, safety, and exquisite aesthetic standards are Consistently Achieved.
 
 </li>
 <li>
 Oversees the performance and operational status of Building Systems including HVAC, Electrical, Plumbing, Fire Safety, and Mechanical Equipment, ensuring Flawless Functionality across the property.
 
 </li>
 <li>
 Maintains strict Compliance with preventive maintenance schedules and Verifies that task documentation and service logs are Accurately Recorded for audit readiness.
 
 </li>
 <li>
 Responds rapidly and decisively to Urgent Maintenance Requests or Emergencies, leading the Engineering Team to resolve issues with minimal disruption to the Guest Journey at FIVE.
 
 </li>
 <li>
 Liaises closely with other Departments to Coordinate maintenance activities, ensuring clear communication, buzzing Collaboration, and Uninterrupted operations.
 
 </li>
 <li>
 Assists in planning, supervising, and executing renovation and project work with Contractors and External Vendors, upholding bold Quality Standards and Timely Delivery.
 
 </li>
 <li>
 Supports the implementation of Sustainable Energy Initiatives and Visionary Practices that contribute to FIVE&rsquo;s environmental goals.
 
 </li>
 <li>
 Provides training, coaching, and leadership to &lsquo;FIVERs&rsquo; within the Engineering Department, fostering a Culture of safety, accountability, and continuous improvement.
 
 </li>
 <li>
 Guides the Engineering Team in adopting disruptive Technical Solutions and modern Maintenance Approaches that elevate FIVE&rsquo;s reputation as a luxury lifestyle leader.
 
 </li>
 <li>
 Ensures Full Compliance with local regulations, health and safety policies, and &lsquo;FIVE-Styled&rsquo; operational protocols across all Engineering Activities.
 
 </li>
 </ul>
 
 
 The Team
 
 
 
 
 &lsquo;FIVERs&rsquo; are Cultured yet Chic, Confident yet Self-Effacing, and Work Hard to Play even Harder. As a FIVE Tribe Member, you'll Personify the distinct &lsquo;Vibe at FIVE&rsquo; and apply it to create Insta-Perfect Experiences for our Guests that keeps them Coming Back for More. If you Dream of being surrounded by Like-Minded Individuals who share your Passion for Delivering Unforgettable Moments that last a Lifetime &ndash; then Look No Further and Unleash your Next-Level Potential.
 
 
 
 
 
 
 
 Sustainable Indulgence at FIVE
 
 
 
 
 
 
 
 
 FIVE curates world-class Entertainment and Luxury Living while Championing Environmental Stewardship. Driven by its core millennial base, FIVE has aligned to lead the way in &lsquo;Sustainable Indulgence&rsquo; trailblazing next-level, high-energy Experiences within an Environmentally and Socially Responsible Framework.
 
 
 
 
 
 
 
 
 An Equal Opportunity Employer
 
 
 
 
 
 
 
 
 The FIVE Tribe represents over 80 nationalities across its over 2000 &lsquo;FIVERs.&rsquo; FIVE does not discriminate and is Committed to Hiring a Diverse and Inclusive Workforce as an Equal-Opportunity Employer. Ranked regularly in the Top 10 on the Great Workplaces in the UAE list of Large Organisations, the FIVE Tribe is more than a group of people working together &ndash; it is a Family bonded by common Values and Goals, Celebrating People, Culture and Diversity.
 
 
 
 
 
 
 
 
 About FIVE Hotels and Resorts
 
 
 
 
 
 
 
 
 FIVE Hotels and Resorts prides itself on being Disruptively Different and Daringly Unique. Our Growing Portfolio of Lavish Destinations in the Middle East and Europe are the epitome of Glamour and Experiential Luxury, offering boundary-breaking Experiences at FIVE&rsquo;s award-winning Hotels, Dining Concepts, and Immersive Nightlife Venues. As part of the Accomplished FIVE Tribe, you will be part of a group of High Achievers who Fearlessly Challenge Conventions on a Global Stage.
 
 
 
 
 
 Find out more here: fivehotelsandresorts.com
 
 
 
</div>

Engineering Supervisor - FIVE Jumeirah Village

<div>
 
 
 
 An Exhilarating Opportunity
 
 
 
 
 
 
 
 
 Are You Ready for a Daring Challenge with The World&rsquo;s Hottest Luxury Hotel Group? Disruptive by Design, FIVE Hotels and Resorts is Redefining &lsquo;FIVE-Star&rsquo; Hospitality and Setting the Gold Standard across the Industry.
 
 
 
 
 
 
 Join the FIVE Tribe - and Get Ready to Make Waves.
 
 
 
 
 
 
 
 
 The Candidate
 
 
 
 
 
 
 
 
 A Driven Self-Starter, you have Excellent Communication, Leadership and Organisational Skills. As an Astute Creative and Critical Thinker, you can Conceptualise and Implement Innovative Solutions in a Fast-Paced Environment. Not even the Smallest Detail Escapes Your Keen Eye and You Execute Tasks Proactively with Precision and Finesse. A &lsquo;Can-Do!&rsquo; Attitude Coupled with An Inherent Flair for Taking Ownership Makes You a Highly Motivated Go-Getter.
 
 
 
 
 
 
 Your Outgoing and Approachable Nature enables you to Seamlessly Connect with other &lsquo;FIVERs&rsquo; and key Stakeholders, ensuring that Their and Your Journey at FIVE is nothing short of Sensational. Joining our Marketing Team as a Marketing Manager for Food and Beverage will Empower you to deliver Exceptional Experiences across our award-winning Lifestyle Destinations. Jump on Board and Unlock your Potential in a Buzzing Environment that will take your Career to New Heights!
 
 
 
 
 
 
 
 
 What We&rsquo;re Looking For
 
 
 
 
 
 
 
 <ul>
 <li>
 A Bachelor's Degree in Marketing, Advertising, Communications or a related field is preferred.
 
 </li>
 <li>
 A proven track record and experience in a Marketing role in the Food and Beverage sector.
 
 </li>
 <li>
 A Proactive Nature, coupled with a meticulous Eye for Detail, ensuring every aspect of the Operation is curated to perfection.
 
 </li>
 <li>
 Excellent interpersonal skills to engage effectively with Guests, FIVE Tribe Members, and stakeholders.
 
 </li>
 <li>
 Superior Problem-Solving Skills and the competence to Exceed Expectations in dynamic and competitive operational environments.
 
 </li>
 <li>
 An ability to find Creative Solutions and Take Ownership of all duties and tasks assigned, while ensuring an unparalleled Journey at FIVE.
 
 </li>
 <li>
 Through knowledge and interest in Social Media Platforms and Marketing.
 
 </li>
 <li>
 Proficient in Copywriting and Communications.
 
 </li>
 <li>
 Impeccable communication skills, both verbal and written, with fluency in English (Additional languages are a Plus).
 
 </li>
 <li>
 A hands-on attitude, fuelled by a &lsquo;Can-Do!&rsquo; Spirit.
 
 </li>
 </ul>
 
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 
 <ul>
 <li>
 Creates compelling, innovative, and visually stunning Social Media Content to elevate FIVE&rsquo;s sensational Food and Beverage Concepts and Events.
 
 </li>
 <li>
 Manages Social Media Calendars, including Providing Support during Photoshoots, Copywriting Brand-focused Messages for regular scheduled posts, and Attending Events and Activations to create content for social media stories.
 
 </li>
 <li>
 Addresses Guest Concerns and Reviews on all social media and online platforms, coordinating with the relevant internal departments to ensure &lsquo;FIVE-Star&rsquo; Customer Service.
 
 </li>
 <li>
 Tracks relevant Social Media Influencers to Identify Opportunities to elevate the brand, and extends FIVE&rsquo;s reach through Influencer Collaborations.
 
 </li>
 <li>
 Uploads approved Blog Articles and briefs Graphic Designers to create accompanying images.
 
 </li>
 <li>
 Liaises with the Public Relations agency, Providing Briefs and Imagery to take FIVE&rsquo;s reputation to the Next Level.
 
 </li>
 <li>
 Innovates creative ideas to drive Revenue and Sales to our Sensational Food and Beverage venues.
 
 </li>
 <li>
 Works with other &lsquo;FIVERs&rsquo; to Develop and Execute new event concepts.
 
 </li>
 </ul>
 
 
 
 
 
 
 The Team
 
 
 
 
 
 
 
 
 &lsquo;FIVERs&rsquo; are Cultured yet Chic, Confident yet Self-Effacing, and Work Hard to Play even Harder. As a FIVE Tribe Member, you'll Personify the distinct &lsquo;Vibe at FIVE&rsquo; and apply it to create Insta-Perfect Experiences for our Guests that keep them Coming Back for More. If you Dream of being surrounded by Like-Minded Individuals who share your Passion for Delivering Unforgettable Moments that last a Lifetime &ndash; then Look No Further and Unleash your Next-Level Potential.
 
 
 
 
 
 
 
 
 Sustainable Indulgence at FIVE
 
 
 
 
 
 
 
 
 FIVE is a leader in Sustainable Luxury Living and Hospitality, with its UAE-based Destinations being the first and only Hotels in the UAE to obtain the International Renewable Energy Certificates (I-REC) for achieving 100% renewable electricity for 2022. The company's Science-Meets-Styled &lsquo;Sustainable Indulgence&rsquo; Ethos has led to a completely LEED Platinum-certified operational hospitality portfolio. FIVE Palm Jumeirah and FIVE Jumeirah Village are also 3 Star SPIRE Rated Smart Buildings. FIVE Zurich, the only LEED Platinum hotel in Switzerland, achieved an impressive 84 Points under LEED v4's BD+C and ID+C rating system, making it one of just five hotels worldwide to receive Platinum Certification. FIVE illustrates its Commitment to making &lsquo;Sustainability without Compromise on Luxury Living&rsquo; central to its Future Vision, with FIVE LUXE already on track to acquire LEED Platinum (BD+C). These Achievements highlight FIVE&rsquo;s Comprehensive and Committed Scope of Sustainability Strategy permeating Operations, Governance and Community.
 
 
 
 
 
 
 
 
 An Equal Opportunity Employer
 
 
 
 
 
 
 
 
 The FIVE Tribe represents over 70 nationalities across its over 1500 &lsquo;FIVERs.&rsquo; FIVE is Committed to Hiring a Diverse and Inclusive Workforce as an Equal-Opportunity Employer. Accordingly, FIVE does not discriminate based on disability, race, age, sex, gender, sexual orientation, ethnicity, religion or belief, nationality, marital status, or any other basis protected under national or local laws. Ranked 10th on the Great Workplaces in the UAE 2023 list of Large Organisations, the FIVE Tribe is more than a group of people working together &ndash; it is a Family bonded by common Values and Goals, Celebrating People, Culture and Diversity.
 
 
 
 
 
 
 
 
 About FIVE Hotels and Resorts
 
 
 
 
 
 
 
 
 FIVE Hotels and Resorts prides itself on being Disruptively Different and Daringly Unique. Our Growing Portfolio of Lavish Destinations are the epitome of Glamour and Experiential Luxury, and currently consists of FIVE Palm Jumeirah, FIVE Jumeirah Village, FIVE Zurich and FIVE LUXE. Joining our Exceptional FIVE Tribe means you are part of a team who Breaks Boundaries and offers Unbeatable Next-Level Experiences at FIVE&rsquo;s award-winning Hotels, Dining Concepts, and 360-Degree Immersive Nightlife Venues. As part of the Accomplished FIVE Tribe, you will be part of a group of High Achievers who Fearlessly Challenge Conventions on a Global Stage.
 
 
 
 
 
 
 Find out more here: fivehotelsandresorts.com
 
 
 
 
 
</div>

Marketing Manager

<div>
 
 
 
 An Exhilarating Opportunity
 
 
 
 
 
 
 
 
 Are You Ready for a Daring Challenge with The World&rsquo;s Hottest Luxury Hotel Group? Disruptive by Design, FIVE Hotels and Resorts is Redefining &lsquo;FIVE-Star&rsquo; Hospitality and Setting the Gold Standard across the Industry.
 
 
 
 
 
 
 Join the FIVE Tribe - and Get Ready to Make Waves.
 
 
 
 
 
 
 
 
 The Candidate
 
 
 
 
 
 
 
 
 A Driven Self-Starter, you have Excellent Communication, Leadership and Organisational Skills. As an Astute Creative and Critical Thinker, you can Conceptualise and Implement Innovative Solutions in a Fast-Paced Environment. Not even the Smallest Detail Escapes Your Keen Eye and You Execute Tasks Proactively with Precision and Finesse. A &lsquo;Can-Do!&rsquo; Attitude Coupled with An Inherent Flair for Taking Ownership Makes You a Highly Motivated Go-Getter.
 
 
 
 
 
 
 Your Outgoing and Approachable Nature enables you to Seamlessly Connect with other &lsquo;FIVERs&rsquo; and key Stakeholders, ensuring that Their and Your Journey at FIVE is nothing short of Sensational. Joining our Front Office Team as a Guest Experience Manager will Empower you to deliver Exceptional Experiences across our award-winning Lifestyle Destinations. Jump on Board and Unlock your Potential in a Buzzing Environment that will take your Career to New Heights!
 
 
 
 
 
 
 
 
 What We&rsquo;re Looking For
 
 
 
 
 
 
 
 <ul>
 <li>
 A proven track record in a Luxury Hotel environment as a Guest Experience Manager is an Advantage.
 
 </li>
 <li>
 A hands-on attitude, fuelled by a &lsquo;Can-Do!&rsquo; Spirit.
 
 </li>
 <li>
 A Welcoming and Enthusiastic Energy that sets the tone for a Sensational Guest Experience.
 
 </li>
 <li>
 An ability to find Creative Solutions and take Ownership of all duties and tasks assigned, while ensuring an unparalleled Journey at FIVE.
 
 </li>
 <li>
 Sensational Teamwork and Collaboration skills to work effectively within a group and across departments with Fellow &lsquo;FIVERs.&rsquo;
 
 </li>
 <li>
 Impeccable communication skills, both verbal and written, with fluency in English (Additional languages are a Plus).
 
 </li>
 <li>
 Strong understanding of Industry Regulations is beneficial.
 
 </li>
 </ul>
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 
 
 <ul>
 <li>
 Greets and escorts VIPs on Arrival and Departure, ensuring arrangements are flawlessly Planned and Coordinated.
 
 </li>
 <li>
 Stays aware of Credit Policies and Procedures, liaising closely with the Finance Department to implement credit procedures.
 
 </li>
 <li>
 Ensures Credit/Payment is completed for all Guests checking in, maintaining regulated and meticulous Financial Control.
 
 </li>
 <li>
 Oversees Lobby Operations and assists Duty Managers when required.
 
 </li>
 <li>
 Keeps the Front Office Manager informed of critical issues, contributing to Operational Excellence.
 
 </li>
 <li>
 Liaises closely with other Departmental Leaders to provide support where required.
 
 </li>
 <li>
 Prepares a Work Schedule for the Guest Relations Team.
 
 </li>
 <li>
 Coaches, Counsels, and Disciplines other &lsquo;FIVERs,&rsquo; providing constructive feedback and conducting regular Performance Appraisals.
 
 </li>
 <li>
 Conducts interviews for all Open Lobby Positions.
 
 </li>
 <li>
 Enforces all Safety Rules, Emergency Procedures, and Fire Prevention Regulations, taking corrective action when required.
 
 </li>
 <li>
 Assumes the role of Controller in Emergency Situations until relieved by senior management, maintaining a vigilant and Industry-Leading Approach to Safety.
 
 </li>
 <li>
 Immediately actions all special Guest Requirements and Requests, upholding FIVE&rsquo;s famed &lsquo;FIVE-Star&rsquo; Service.
 
 </li>
 <li>
 Acts as a continual source of Information, Help, and Assistance to all Gguests.
 
 </li>
 <li>
 Supervises Suite Allocations and handles Group Arrivals and Departures.
 
 </li>
 <li>
 Oversees and addresses outstanding Front Office duty issues, ensuring a seamless operation.
 
 </li>
 <li>
 Monitors and promptly responds to all CSI feedback relevant to the Front Office.
 
 </li>
 <li>
 Attends daily Rooms Division Briefings and daily Leadership Team Briefings in the absence of the Front Office Manager.
 
 </li>
 <li>
 Acts as Duty Manager when scheduled, providing leadership during shifts.
 
 </li>
 <li>
 Is proficient and knowledgeable with FIVE&rsquo;s PMS and Micros.
 
 </li>
 <li>
 Has a Full and Comprehensive Knowledge of FIVE, including all departments, services, and outlets.
 
 </li>
 </ul>
 
 
 
 
 
 
 The Team
 
 
 
 
 
 
 
 
 &lsquo;FIVERs&rsquo; are Cultured yet Chic, Confident yet Self-Effacing, and Work Hard to Play even Harder. As a FIVE Tribe Member, you'll Personify the distinct &lsquo;Vibe at FIVE&rsquo; and apply it to create Insta-Perfect Experiences for our Guests that keeps them Coming Back for More. If you Dream of being surrounded by Like-Minded Individuals who share your Passion for Delivering Unforgettable Moments that last a Lifetime &ndash; then Look No Further and Unleash your Next-Level Potential.
 
 
 
 
 
 
 
 
 Sustainable Indulgence at FIVE
 
 
 
 
 
 
 
 
 FIVE is a leader in Sustainable Luxury Living and Hospitality, with its UAE-based Destinations being the first and only Hotels in the UAE to obtain the International Renewable Energy Certificates (I-REC) for achieving 100% renewable electricity for 2022. The company's Science-Meets-Styled &lsquo;Sustainable Indulgence&rsquo; Ethos has led to a completely LEED Platinum-certified operational hospitality portfolio. FIVE Palm Jumeirah and FIVE Jumeirah Village are also 3 Star SPIRE Rated Smart Buildings. FIVE Zurich, the only LEED Platinum hotel in Switzerland, achieved an impressive 84 Points under LEED v4's BD+C and ID+C rating system, making it one of just five hotels worldwide to receive Platinum Certification. FIVE illustrates its Commitment to making &lsquo;Sustainability without Compromise on Luxury Living&rsquo; central to its Future Vision, with FIVE LUXE already on track to acquire LEED Platinum (BD+C). These Achievements highlight FIVE&rsquo;s Comprehensive and Committed Scope of Sustainability Strategy permeating Operations, Governance and Community.
 
 
 
 
 
 
 
 
 An Equal Opportunity Employer
 
 
 
 
 
 
 
 
 The FIVE Tribe represents over 70 nationalities across its over 1500 &lsquo;FIVERs.&rsquo; FIVE is Committed to Hiring a Diverse and Inclusive Workforce as an Equal-Opportunity Employer. Accordingly, FIVE does not discriminate based on disability, race, age, sex, gender, sexual orientation, ethnicity, religion or belief, nationality, marital status, or any other basis protected under national or local laws. Ranked 10th on the Great Workplaces in the UAE 2023 list of Large Organisations, the FIVE Tribe is more than a group of people working together &ndash; it is a Family bonded by common Values and Goals, Celebrating People, Culture and Diversity.
 
 
 
 
 
 
 
 
 About FIVE Hotels and Resorts
 
 
 
 
 
 
 
 
 FIVE Hotels and Resorts prides itself on being Disruptively Different and Daringly Unique. Our Growing Portfolio of Lavish Destinations are the epitome of Glamour and Experiential Luxury, and currently consists of FIVE Palm Jumeirah, FIVE Jumeirah Village, FIVE Zurich and FIVE LUXE. Joining our Exceptional FIVE Tribe means you are part of a team who Breaks Boundaries and offers Unbeatable Next-Level Experiences at FIVE&rsquo;s award-winning Hotels, Dining Concepts, and 360-Degree Immersive Nightlife Venues. As part of the Accomplished FIVE Tribe, you will be part of a group of High Achievers who Fearlessly Challenge Conventions on a Global Stage.
 
 
 
 
 
 
 Find out more here: fivehotelsandresorts.com
 
 
 
 
 
</div>

Guest Experience Manager - FIVE LUXE JBR

Join FIVE Hotels and Resorts and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

FIVE Hotels and Resorts

ABOUT_COMPANY

General Counsel

Engineering Supervisor - FIVE Jumeirah Village

Marketing Manager

Guest Experience Manager - FIVE LUXE JBR