Qureos Mentor

Five Star Bank

<div><div><b>Join the Five Star Bank Team as a Service Associate (Bank Teller)</b></div><div>
At Five Star Bank, we believe in more than just banking &mdash; we believe in building lasting relationships and making a positive impact in the communities we serve. As a Service Associate, you&rsquo;ll be the welcoming face of our branch, providing exceptional service while embodying our HEART values. This role offers a clear path for career growth and professional development, helping you build a rewarding future with Five Star Bank.</div><div></div><div><b><br>
What You&rsquo;ll Do</b></div><br>
<div></div><ul><li>
Deliver Exceptional Service: Greet customers warmly and assist with routine banking transactions such as deposits, withdrawals, and payments with accuracy and care.</li><li>
Manage Cash Handling: Oversee cash drawers, reconcile transactions, and ensure secure handling of cash and financial instruments.</li><li>
Promote Digital Banking: Educate customers on self-service tools including mobile banking, ATMs, and online banking, empowering them to manage their finances with ease.</li><li>
Connect Customers to Solutions: Identify service needs and refer customers to Sales &amp; Service Associates or Relationship Bankers for complex solutions.</li><li>
Support Branch Operations: Assist with operational duties including vault balancing, ATM servicing, night drop, and ensuring branch readiness.</li><li>
Professional Communication: Answer incoming calls and greet walk-ins professionally and efficiently.</li><li>
Maintain Compliance: Adhere to all regulatory, security, and audit standards.</li><li>
Stay Informed: Participate in branch meetings and maintain working knowledge of current promotions and bank services.</li></ul><div></div><div><b><br>
What We&rsquo;re Looking For</b></div><br>
<div></div><ul><li>
High School Diploma or GED required.</li><li>
At least 1 year of customer service or cash handling experience.</li><li>
Exceptional attention to detail, time management, and communication skills.</li><li>
Comfortable navigating digital platforms and multitasking in a fast-paced environment.</li><li>
A collaborative team player who&rsquo;s eager to learn, puts customers first and enjoys creating positive experiences.</li></ul><div></div><div><b><br>
Physical Requirements</b></div><br>
<div></div><ul><li>
Ability to stand for prolonged periods.</li><li>
Ability to lift between 1-10 lbs regularly, occasionally up to 30 lbs.</li><li>
Ability to travel between office locations as needed.</li><li>
Extensive computer and phone usage.</li><li>
Ability to perform repetitive motions.</li></ul><div></div><div><b><br>
Schedule</b></div><br>
<div></div><ul><li>
Branch schedules vary to meet customer needs, including a rotating Saturday shift from 9:00 AM to 12:00 PM. Evening hours may also be required based on branch needs.</li><li>
May involve occasional travel to nearby branch locations based on staffing needs.</li></ul><div></div><div><b><br>
Why Five Star Bank</b></div><br>
<div></div><ul><li>
Community Commitment: Make a difference through programs like <i>Work of Heart</i> week, where associates volunteer with local organizations.</li><li>
Career Growth: Clear advancement opportunities into roles such as Sales &amp; Service Associate and Relationship Banker.</li><li>
Stability: Being in business for over 200 years.</li><li>
Comprehensive Benefits:<ul><li>
17 Days of PTO and 11 Company-Paid Holidays</li><li>
Medical, Dental, and Vision Insurance</li><li>
Health Savings and Flexible Spending Accounts</li><li>
Retirement Savings Accounts including Pension and 401(k) Plans</li><li>
Company-Paid Life Insurance and Disability Coverage</li><li>
Voluntary Benefits (Life, Critical Illness, Accident, Hospital Indemnity, Legal Insurance)</li><li>
Tuition Reimbursement and Employee Referral Program</li><li>
Wellness Reimbursement and Star Volunteer Program</li><li>
Employee Banking Perks</li></ul></li></ul><div></div><div><b><br>
Ready to make a difference?</b> Apply today and be part of a team that values service, community, and growth.</div><p></p><p><br>
The expected rate of pay for this position is shown above. Compensation offers are based on a wide range of factors including relevant skills, training, experience, education and, where applicable, licenses or certifications obtained. Market and organizational factors are also considered. In addition to your base rate of pay and a competitive benefits package, successful candidates may be eligible to receive cash or equity-based incentives based on the role and performance.</p></div><p></p>

Service Associate

<div><div><b>Purpose</b><b>:</b> The Senior Information Technology Auditor leads the planning and execution of audits that evaluate the adequacy and effectiveness of critical technology and information security functions including data management, cybersecurity, vendor/cloud-based technology solutions, and IT general controls. Audits of financial and operational control activities are also performed as assigned. Audit coverage includes Sarbanes &ndash; Oxley Section (SOX) 404 key control testing. Risk assessments are performed of business activities with relevant testing performed based on the risks and processes associated with the area audited. The Senior Information Technology Auditor develops and utilizes analytics software and automation to assist in audits. The Senior Information Technology Auditor also acts as a mentor to others.</div><div></div><div><b><br>
Essential Functions</b><b>:</b></div><div><ul><li>
By leveraging available data and analytical tools and utilizing and interpreting various audit, accounting and regulatory compliance reference resources and other relevant sources, develops the scope of assigned internal audits and SOX 404 testing, selects and develops appropriate audit procedures for work programs to achieve audit objectives within hours budgeted. Discusses and reviews work programs with department supervisory staff and/or others assigned to the audit prior to commencing test work to maintain consistent, effective audit coverage. Recommends changes and improvements to established work programs and audit testing approaches as appropriate.</li><li>
Evaluates the design and operating effectiveness of the system of internal controls, adherence to established policies and procedures, and regulatory guidance and conducts test work as outlined in the audit work program. Utilizes judgment as to expansion of scope, further test work needed based on trends or exceptions identified. Prepares work paper documentation via software applications to support test work performed and conclusions reached. Explains, clarifies or corrects documentation to clear any review notes generated by the department supervisory staff or audit lead personnel&rsquo;s review of the work papers, conclusions and recommendations.</li><li>
Provides information and supporting documentation for all issues uncovered as a result of the audit to prepare preliminary exit sheets, which detail the level of risk, and proposed solutions to correct the existing issue, prevent future occurrences and add value to the organization. Leads exit meetings with management and other Internal Audit department supervisory staff to discuss proposed recommendations to come to agreeable solutions. Prepares written audit reports to summarize the audit scope, control findings, recommendations and management commitments.</li><li>
Proactively seeks out learning opportunities to enhance skills and competencies related to role.</li><li>
Manages/works with outsourced technology audit engagements and works with external auditors to ensure IT financial reporting control audit requirements are fulfilled. As assigned, manages financial and operational audit engagements and works with external auditors to ensure financial reporting control audit requirements are fulfilled.</li><li>
Assists in mentoring and training audit staff.</li><li>
Is a contributing member of project teams as assigned. Provides consulting services to management in developing appropriate internal controls for new products and/or processes as well as enhancements to existing products and/or processes.</li><li>
Demonstrate the standards and principles of the Five Star Bank experience in every interaction with internal and external customers, associates, and stakeholders. Incorporate the high-performance behaviors of teamwork, leading by example, and service in every facet of work.</li></ul></div><div></div><div><b><br>
Job Related Qualifications</b><b>:</b></div><div><b>
Required:</b></div><div><ul><li><b>
Education:</b> Bachelor&rsquo;s Degree in Information Systems, Information Technology, Data Management / Analytics, Accounting, Auditing, Finance, or related field</li><li><b>
Prior Experience:</b> 5+ years of experience in information systems auditing, in information systems risk management, or a combination and 4+ years of IT Sarbanes Oxley (SOX) testing experience, e.g., key reports, automated controls, IT general and application controls. Exposure to relevant industry frameworks (e.g., FFIEC IT Handbooks, NIST cyber security framework, CRI, CAT, etc.).</li><li><b>
Licenses or Accreditation</b>: One or more of the following:<ul><li>
Certified Internal Auditor (CIA)</li><li>
Certified Information Systems Auditor (CISA)</li><li>
Certified Information Security Manager (CISM)</li>
Certified in Risk and Information Systems Control (CRISC)<br>
<li>
</li></ul></li></ul></div><div></div><br>
<div><b>Competencies</b><b>:</b></div><div><ul><li>
Able to effectively coach, mentor and develop staff in areas of expertise.</li><li>
Self-starter, able to work independently and ensure work is completed to schedule and meets our high-quality standards.</li><li>
Able to adapt to change, embrace bold ideas, test assumptions, and challenge conventional thinking.</li><li>
High level of attention to detail with the ability to follow detailed procedures and ensure accuracy.</li><li>
Develop and maintain strong and effective working relationships with key business partners to deliver outstanding business impact and elevate Audit's value proposition.</li><li>
Demonstrate teamwork, collaboration, a positive attitude, and a high level of ethics.</li><li>
Possess a high level of understanding of audit theory and ability to develop strong industry knowledge.</li><li>
Intermediate level with all Microsoft Office applications including the ability to learn new and existing software.</li><li>
Able to handle company and client information and sensitive matters professionally and confidentially.</li><li>
Excellent organizational skills with the ability to manage multiple priorities and meet established deadlines.</li><li>
Excellent verbal and written communication skills.</li></ul></div><div></div><div><b><br>
Physical Requirements</b><b>:</b></div><div><ul><li>
Able to regularly sit for prolonged periods of time.</li><li>
Able to regularly stand for prolonged periods of time.</li><li>
Able to travel:</li><li>
occasionally</li><li>
Extensive computer usage is required.</li><li>
Ability to work:</li><li>
Evenings<ul><li>
Occasionally</li></ul></li><li>
Weekends<ul><li>
Occasionally</li></ul></li></ul></div><div></div><p><b><br>
Benefits:</b></p><ul><li>
Medical, Dental, and Vision Insurance</li><li>
Health Savings Account</li><li>
Flexible Spending Account(s)</li><li>
Company Paid Life Insurance, Long-Term Disability, and Short-Term Disability</li><li>
Voluntary Offerings: Life, Critical Illness/Specified Disease, Accident, Hospital Indemnity, Legal Insurance &amp; Personal Accident</li><li>
Tuition Reimbursement</li><li>
Employee Referral Program</li><li>
Wellness Reimbursement Program</li><li>
Star Volunteer Program</li><li>
Employee Banking and Financial Perks</li><li>
Flexible Hybrid Work Schedule</li><li>
Paid Time Off (PTO)</li><li>
Company Paid Holidays</li></ul><p></p><div><br>
This job description is not exhaustive. The Senior Information Technology Auditor may be required to perform other duties as assigned.</div><p></p><p><br>
The expected rate of pay for this position is shown above. Compensation offers are based on a wide range of factors including relevant skills, training, experience, education and, where applicable, licenses or certifications obtained. Market and organizational factors are also considered. In addition to your base rate of pay and a competitive benefits package, successful candidates may be eligible to receive cash or equity-based incentives based on the role and performance.</p></div><div></div>

Senior IT Auditor

<p></p><div><div><b>Join the Five Star Bank Team as a Sales &amp; Service Associate</b></div><div>
At Five Star Bank, we believe in more than just banking &mdash; we believe in building lasting relationships and making a positive impact in the communities we serve. As a Sales &amp; Service Associate, you&rsquo;ll do more than handle transactions &mdash; you&rsquo;ll be a trusted advisor, helping customers achieve their financial goals through personalized service and smart solutions.</div><div></div><div><b><br>
What You&rsquo;ll Do</b></div><div><ul><li>
Support Daily Banking Needs: Process deposits, withdrawals, payments, and account service requests with professionalism and accuracy.</li><li>
Deliver Personalized Financial Guidance: Engage in meaningful conversations to understand customers&rsquo; financial goals and recommend appropriate solutions.</li><li>
Open New Accounts: Assist customers with opening personal and small business accounts, and support lending applications in line with bank standards.</li><li>
Promote Digital Tools: Educate customers on self-service and digital banking channels including online banking, mobile apps, and Interactive Teller Machines (ITMs).</li><li>
Represent Five Star: Participate in local events and branch outreach to strengthen our connection to the community.</li><li>
Refer with Purpose: Identify complex needs and connect clients to Relationship Bankers or other business partners.</li><li>
Ensure Compliance: Follow regulatory requirements, bank policies, and operational procedures &mdash; including assigned compliance training.</li><li>
Maintain Operational Excellence: Support secure cash handling, audit readiness, and general branch functions to ensure smooth daily operations.</li></ul></div><div></div><div><b><br>
What We&rsquo;re Looking For</b></div><div><ul><li>
High School Diploma or GED required.</li><li>
At least 2 years of experience in a customer-facing role, preferably in banking, retail, hospitality, or sales.</li><li>
Confidence balancing service and sales responsibilities with a customer-first approach.</li><li>
Excellent communication skills with a consultative mindset.</li><li>
Comfort using digital tools and helping others navigate technology.</li><li>
A team player who is detail-oriented, self-motivated, and adaptable.</li></ul></div><div></div><div><b><br>
Licensing</b></div><div><ul><li>
Registration with the Nationwide Mortgage Licensing System (NMLS) is required in accordance with SAFE Act regulations.</li><li>
Familiarity with banking or teller systems is a plus; training and support are provided.</li></ul></div><div></div><div><b><br>
Physical Requirements</b></div><div><ul><li>
Ability to stand for prolonged periods.</li><li>
Ability to lift between 1&ndash;10 lbs regularly, occasionally up to 30 lbs.</li><li>
Extensive computer and phone use.</li><li>
Ability to travel between office locations as needed.</li><li>
Repetitive motions may be required.</li></ul></div><div></div><div><b><br>
Schedule</b></div><div><ul><li>
Branch schedules vary to meet customer needs, including a rotating Saturday shift from 9:00 AM to 12:00 PM. Evening hours may also be required based on branch needs.</li><li>
May involve occasional travel to nearby branch locations based on staffing needs.</li></ul></div><div></div><div><b><br>
Why Five Star Bank</b></div><div></div><ul><li><b><br>
Community Commitment:</b> Make a difference through programs like <i>Work of Heart</i> week, where associates volunteer with local organizations.</li><li><b>
Career Growth:</b> Clear advancement opportunities into roles such as Relationship Banker.</li><li><b>
Stability:</b> Being in business for over 200 years.</li><li><b>
Comprehensive Benefits:</b><ul><li>
17 Days of PTO and 11 Company-Paid Holidays</li><li>
Medical, Dental, and Vision Insurance</li><li>
Health Savings and Flexible Spending Accounts</li><li>
Retirement Savings Accounts including Pension and 401(k) Plans</li><li>
Company-Paid Life Insurance and Disability Coverage</li><li>
Voluntary Benefits (Life, Critical Illness, Accident, Hospital Indemnity, Legal Insurance)</li><li>
Tuition Reimbursement and Employee Referral Program</li><li>
Wellness Reimbursement and Star Volunteer Program</li><li>
Employee Banking Perks</li></ul></li></ul><div></div><div><b><br>
Ready to make a difference? </b>Apply today and join a team that values service, community, and growth.</div><p></p><p><br>
The expected rate of pay for this position is shown above. Compensation offers are based on a wide range of factors including relevant skills, training, experience, education and, where applicable, licenses or certifications obtained. Market and organizational factors are also considered. In addition to your base rate of pay and a competitive benefits package, successful candidates may be eligible to receive cash or equity-based incentives based on the role and performance.</p></div><p></p>

Sales & Service Associate

Join Five Star Bank and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Five Star Bank

About Company

Service Associate

Senior IT Auditor

Sales & Service Associate