Qureos Mentor

Flairstech

<div><div><div><div><p><b>Requirements and responsibilities</b></p><div><p><b>
Description</b></p><p>
A Sharegate Technical Support Specialist plays a crucial role in providing assistance and guidance to Customers and Partners who are experiencing technical issues with products or services. They are responsible for troubleshooting problems, identifying bugs, answering inquiries, and resolving issues in a timely / efficient manner. The Technical Support Specialist must have a strong understanding of the products or services they are supporting, as well as a customer centric mindset, excellent communication and problem-solving skills.</p><p><b>
Main Responsibilities</b></p><ul><li>
Provide technical assistance: Technical Support Specialist are responsible for assisting customers with technical issues, including troubleshooting, problem resolution, and maintenance such as software installation, hardware malfunctions, and network connectivity problems. They must be a ble to diagnose issues accurately and provide solutions in a clear and concise manner.</li><li>
Respond to customer inquiries: Technical Support Specialist must respond to customer inquiries via video conferences, phone, email, or chat in a professional and timely manner.</li><li>
They must be a ble to address customer concerns effectively and provide accurate information to help resolve issues.</li><li>
Document and track customer interactions: Technical Support Specialist are responsible for documenting all customer interactions, including the nature of the issue, the steps taken to resolve it, and any follow-up actions required. They must also track customer inquiries and resolutions to ensure that all issues are addressed promptly.</li><li>
Collaborate with other teams: Technical Support Specialist often need to collaborate with other teams, such as product development or engineering, to resolve complex technical issues. They must be able to communicate effectively with team members and provide detailed information to help facilitate prolem-solving.</li><li>
Stay up-to-date on product knowledge: Technical Support Specialist must stay informed about product updates, new features, and troubleshooting techniques to provide accurate and up-to-date information to customers.</li><li>
Provides actionable tips to our customers to solve any similar requests in the future. Provides recommendations and best practices while considering their unique business needs.</li><li>
Guides clients towards issue resolution to the best of their knowledge when it has been identified that the source of the issue is not our products.</li><li>
Manages clients' requests in Intercom and over out bound video meetings while maintaining quality and addressing the volume.</li><li>
Assumes a collaborative role in carrying out technical initiatives or projects via the acquired working knowledge and skills to perform these tasks.</li><li>
Helps identify clients that are at risk of churn and clients that present opportunities for expansion and escalates to the Sales team.</li><li>
Provides the Product teams with relevant feedback to improve the customer&rsquo;s product experience.</li></ul><p><b>
Skills and Knowledge</b></p><ul><li>
Experience with Sharegate (benefit)</li><li>
Understanding of Azure, SharePoint /M365 infrastructure is a must.</li><li>
Knowledge in Powershell (nice to have)</li><li>
Basic understanding of Networking</li><li>
Knowledge in Google (mail, calendar, drives, etc)</li><li>
Understands the concepts of Data Migration ( Microsoft 365 and Google)</li><li>
University Degree in Computer Related Discipline</li><li>
3-5 Years in a Enterprise Technical Support role</li></ul></div></div></div></div></div><div></div>

Technical Support Specialist

<div><div><div><div><p><b>Requirements and responsibilities</b></p><div><p><b><br>
Snr Mobile App Developer</b></p><p><b><i>
Responsibilities:</i></b></p><p>
The role is responsible for driving the evolution, design, implementation, and delivery of our mobile application covering layouts, workflows, and integration with our existing solutions. The designs and workflows must be intuitive, responsive, extensible, and scalable.</p><p><b><i>
Duties Include:</i></b></p><ul><li>
Collaborate with Product Management, UI/UX designers and backend developers on product requirements and direction.</li><li>
Translate requirements and direction into architectural designs taking into consideration workflows, responsive UI, performance, scalability, and extensibility.</li><li>
With QA teams drive the design, implementation, and delivery of new functionality to meet business requirements.</li><li>
Drive product quality by following and utilizing mobile application coding standards, unit test and automation.</li><li>
Document your work.</li><li>
Establish and deliver on plans on new versions of the mobile application.</li><li>
Debug and resolve in a timely manner, defects found throughout the lifecycle from development through to user.</li></ul><p><b><i>
Technical Qualifications:</i></b></p><ul><li>
Computer Science, Math or Engineering degree, and/or relevant experience.</li><li>
Experience in mobile application development in both iOS (Swift) and/or Android (Kotlin) native environments.</li><li>
Experience in mobile application development in Flutter is a plus.</li><li>
Experience utilizing APIs.</li></ul><p><b><i>
Non-Technical Qualifications:</i></b></p><ul><li>
Self-starter with excellent problem-solving skills.</li><li>
Strong analytical and troubleshooting skills.</li><li>
A desire for learning and process improvement.</li><li>
Passion for collaboration, but ability to work independently.</li><li>
Must have good written and verbal communication skills.</li></ul></div></div></div></div></div><p></p>

Senior Mobile Developer

<div><div><div><div><p><b>Requirements and responsibilities</b></p><div><p><br>
Roles &amp; Responsibilities</p><p>
The Internal customer support specialist is responsible for handling incoming calls and chats from customers, applicants, and candidates, as well as responding to inquiries and support tickets from existing employees. This role also supports the talent acquisition process through sourcing tasks and initial candidate engagement. The ideal candidate is customer-focused, organized, and able to multitask across various communication platforms.</p><p><b>
Key Responsibilities:</b></p><ul><li>
Handle incoming customer and candidate inquiries via calls, chat, and email.</li><li>
Respond to and resolve internal employee support tickets and questions.</li><li>
Support recruitment efforts by sourcing potential candidates from various platforms.</li><li>
Maintain accurate documentation of conversations and ticket updates in the CRM.</li><li>
Collaborate with HR, recruitment, and operations teams to ensure seamless support.</li><li>
Escalate complex issues to the appropriate teams when necessary.</li></ul></div></div></div></div></div><div></div>

Internal Customer support

<div><div><div><div><p><b>Requirements and responsibilities</b></p><div><h1 class="jobSectionHeader"><b>
Role Summary</b></h1><p>
We are seeking an ERP Analyst to join our Financial Systems team, focusing on the <b>maintenance and support of Oracle ERP (NetSuite)</b> and connected financial systems. The ideal candidate will support system stability, troubleshoot issues, work on enhancements, and ensure smooth day-to-day operations. This role is perfect for someone with a strong systems mindset, a proactive approach to problem-solving, and a passion for improving financial processes.</p><p></p><p><b><br>
Key Responsibilities</b></p><ul><li>
Monitor system performance and resolve ERP-related tickets across finance modules (GL, AP, AR, etc.)</li><li>
Investigate and resolve integration errors between ERP and connected systems</li><li>
Coordinate with users to replicate and resolve issues promptly</li><li>
Manage small system configuration changes and user permission updates</li><li>
Assist in testing patches, new releases, and enhancements</li><li>
Create and maintain functional documentation for recurring support issues, workflows, and configurations</li><li>
Support the development of training materials for end-users and finance staff</li><li>
Work cross-functionally to support new acquisitions and system onboarding</li></ul><p></p><p><b><br>
Qualifications &amp; Experience</b></p><ul><li>
Bachelor&rsquo;s degree in information systems, Business Technology, Accounting or related field</li><li><b>
3&ndash;5 years of experience</b> in ERP support or financial systems analysis, ideally with <b>NetSuite</b> or similar platforms (e.g., Microsoft Dynamics, SAP, Oracle)</li><li>
Strong understanding of IT concepts, strategies, and methodologies.</li><li>
Proficiency in ticketing systems and change management tools (e.g., Jira, ServiceNow)</li><li>
Experience with system administration, user management, and functional testing</li><li>
Familiarity with SuiteScript or other ERP scripting tools is a plus</li></ul><p></p><p><b><br>
Key Competencies</b></p><ul><li>
Excellent problem-solving and analytical skills</li><li>
Strong communication and interpersonal abilities</li><li>
Organized, detail-oriented, and capable of juggling multiple priorities</li><li>
Comfortable in a fast-paced, global environment with changing needs</li></ul></div></div></div></div></div><div></div>

Financial Systems Analyst

<div><div><div><div><p><b>Requirements and responsibilities</b></p><div><h1 class="jobSectionHeader"><b>
Fullstack Software Engineer</b></h1><p>
Job Description</p><p>
Flairstech Corporation is seeking an Intermediate/Senior .NET/C# software engineer to join our ever-growing team. This candidate will join one of Flairstech Corporation&rsquo;s partners in the Education vertical, to modernize and enhance our web portals that empower schools to create safer, more engaging, and supportive environments for student success.</p><p>
Our Educational line of products provides solutions to help schools monitor and administer Behaviour Management, ID Management, Attendance Management and Visitor Management to K-12 Students, Facilities and Classrooms.</p><p>
What You&rsquo;ll Do</p><ul><li><b>Modernize User Experiences:</b> Redesign and elevate our web portals to deliver a modern, intuitive, and engaging user experience.</li><li><b>Develop &amp; Enhance Applications:</b> Update existing applications and build new functionalities using web technologies.</li><li><b>Collaborate Across Teams:</b> Work closely with backend developers, product managers, and stakeholders to gather requirements and deliver robust technical solutions.</li><li><b>Drive Innovation:</b> Identify opportunities for user experience optimization and lead R&amp;D initiatives to integrate new functionalities into our platforms.</li><li><b>Maintain High Quality:</b> Write clean, efficient, and well-documented code while adhering to industry best practices.</li></ul><p>
Responsibilities</p><ul><li>Evolve our web portals by adding new features and refreshing user interfaces for students and staff.</li><li>Migrate desktop applications to web portals using latest frontend technologies.</li><li>Write, review, and maintain high-quality code with comprehensive documentation.</li><li>Ensure code quality and system reliability through rigorous testing and maintenance.</li><li>Collaborate with cross-functional teams to transform business requirements into technical solutions.</li><li>Document system designs, integrations, and technical processes.</li><li>Proactively identify and implement improvements to enhance user experience and system performance.</li></ul><p>
Requirements</p><p><b><i>
Technical Skills</i></b></p><ul><li><b>C#/.NET Expertise:</b> Extensive experience developing applications using C# and the .NET framework.</li><li><b>Front-End Development:</b> Experience with HTML, CSS, JavaScript, ASP.NET MVC, Angular/React, and Web API is ideal. While you won't be expected to master these technologiesfrom day one, a strong willingness to learn and expand your skillset is essential.</li><li><b>Database Management:</b> Strong skills in SQL queries and database design; experience with Oracle Database PL/SQL is a plus.</li><li><b>API Development:</b> Experience in developing and consuming APIs using SOAP and REST endpoints</li><li><b>AI Tools:</b> Familiarity with AI development tools (e.g., Cursor, Windsurf, Claude, or similar) is a plus.</li></ul><p><b><i>
Soft Skills</i></b></p><ul><li><b>Autonomous &amp; Adaptable:</b> Demonstrates a proven ability to work independently, manage shifting priorities, and take initiative while deciphering complex environments.</li><li><b>Problem Solver:</b> Strong analytical skills with a knack for troubleshooting complex issues.</li><li><b>Effective Communicator:</b> Ability to articulate technical concepts clearly to both technical and non-technical audiences.</li><li><b>Detail-Oriented:</b> Commitment to delivering high-quality, reliable code and robust technical solutions.</li></ul><p><b><i>
Desired Experience</i></b></p><ul><li>Bachelor&rsquo;s degree in computer science, engineering, or related field (or equivalent practical experience).</li><li>8+ years of experience in software development, with a focus on C#/.NET.</li><li>5+ years of front-end experience in multiple web technologies.</li></ul><p><b><i>
Other Requirements</i></b></p><ul><li>Good written and verbal English communication skills.</li><li>Able to work aligned with the Eastern Time (EST).</li><li>Experience in EdTech software, customer solutions, or SIS integrations (nice to have).</li></ul><p>
About Flairstech</p><p></p><p><br>
As a rapidly growing company, Flairstech is constantly seeking forward thinking and self-starting team players. Our motto is to be humble, stay hungry. Being a high-performance environment, to be a Flairstecher means to never settle and constantly thirst for success. Join the team!</p></div></div></div></div></div><div></div>

Senior c#/.Net Deveoper

<div><div><div><div><p><b>Requirements and responsibilities</b></p><div><h1 class="jobSectionHeader"><b>
Job Description</b></h1><p>
We are looking for a highly motivated <b>Senior Automation Engineer</b> with more than 4 years of experience in building and maintaining test automation frameworks for web, mobile, and API platforms. The role requires hands-on expertise with modern automation tools, programming languages, and CI/CD practices. The ideal candidate is detail-oriented, collaborative, and passionate about delivering high-quality software solutions through test automation, performance testing, and process improvements.</p><div></div><h2 class="jobSectionHeader"><b>
Key Responsibilities</b></h2><ul><li>
Develop, maintain, and execute automated test scripts for web, mobile, and API platforms.</li><li>
Build automation frameworks using <b>Playwright, TypeScript, Cucumber, Selenium, Appium, and Rest Assured</b>.</li><li>
Integrate automated test suites into <b>CI/CD pipelines</b> using Jenkins, Docker, and Git.</li><li>
Conduct <b>performance testing with JMeter</b> and provide optimization insights.</li><li>
Collaborate with developers, QA, and cross-functional teams to ensure high-quality deliverables.</li><li>
Monitor and analyze automated test results, report defects, and support issue resolution.</li><li>
Lead automation best practices and mentor team members on framework design and test strategies.</li><li>
Perform exploratory, functional, and regression testing when required.</li><li>
Continuously improve automation coverage, processes, and efficiency.</li></ul><div></div><h2 class="jobSectionHeader"><b>
Requirements</b></h2><ul><li><b>
Education:</b> Bachelor&rsquo;s in Computer and Information Sciences.</li><li><b>
Experience:</b> 4+ years in software testing and automation engineering.</li><li><b>
Programming Languages:</b> Java, Python, C#, JavaScript, TypeScript, Dart.</li><li><b>
Automation Tools &amp; Frameworks:</b> Selenium, Playwright, Appium, Rest Assured, UiPath, Flutter Integration Test, Cucumber BDD.</li><li><b>
CI/CD &amp; DevOps Tools:</b> Jenkins, Docker, Git.</li><li><b>
Databases:</b> MongoDB, SQL, Firebase.</li><li><b>
Other Skills:</b> MVC, Page Object Model (POM), JMeter (performance testing).</li><li><b>
Soft Skills:</b> Strong analytical and problem-solving abilities, attention to detail, adaptability, client-focused mindset, effective communication, and teamwork.</li><li><b>
Languages:</b> Fluent in English.</li></ul></div></div></div></div></div><div></div>

Senior Automation Engineer

<div><div><div><div><p><b>Requirements and responsibilities</b></p><div><p><b><br>
Duties:</b></p><ul><li>
Collaborate with the development team, product owners, and other stakeholders to understand product requirements and specifications.</li><li>
Design and develop test cases, and test scripts based on project requirements and specifications.</li><li>
Execute manual tests to identify defects, issues, and areas for improvement in software applications, systems, or services.</li><li>
Log, track, and manage defects and issues throughout the software development lifecycle, working closely with developers to ensure timely resolution.</li><li>
Participate in agile ceremonies, such as sprint planning, stand-ups, and retrospectives, to provide input on testing efforts and communicate test progress.</li><li>
Analyze test results and provide comprehensive reports to stakeholders, highlighting areas of concern and recommending corrective actions.</li><li>
Monitor and analyze quality performance metrics to identify trends and areas for improvement. Prepare reports and present findings to management.</li><li>
Develop and maintain test documentation, including test cases, and test cycles, ensuring accuracy and consistency.</li><li>
Contribute to the continuous improvement of testing processes, methodologies, and tools to enhance test coverage, efficiency, and effectiveness.</li><li>
Stay updated on industry trends, new technologies, and regulatory requirements related to quality control to continuously improve processes and procedures.</li></ul><h4 class="jobSectionHeader"><b>
Technical Requirements:</b></h4><ul><li>
Bachelor&rsquo;s degree in computer science, Information Technology, or a related field, or equivalent work experience.</li><li>
5-7 years of experience as a Quality Control Engineer in a software development environment.</li><li>
Mobile Testing Experience is a must.</li><li>
Strong knowledge of software testing methodologies, tools, and processes, including manual and automated testing techniques.</li><li>
Proficiency in using test management and bug tracking tools, such as JIRA, TFS, or similar.</li><li>
Provin experience in Agile development methodologies.</li></ul><h4 class="jobSectionHeader"><b>
Non-technical requirements:</b></h4><ul><li>
Fluent English.</li><li>
Strong communication and collaboration skills, with the ability to work effectively within a team and with cross-functional stakeholders.</li><li>
Detail-oriented and well-organized, with the ability to manage multiple tasks and priorities concurrently.</li></ul></div></div></div></div></div><div></div>

Quality Control Engineer

Join Flairstech and explore 19   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.