Qureos Mentor

Flairstech

<div><div><div><div><p><b>Requirements and responsibilities</b></p><div><p><b><br>
POSITION SUMMARY</b></p><p><br>
Become a Senior member of a development team building software to help the Life Sciences industry improve and lengthen lives. In this position you will be part of a team passionate about designing and delivering quality software to the market.</p><p></p><p><br>
The developer will work as part of a Cross Functional Team to ensure solutions meet company, customer and market needs.</p><p></p><p><b><br>
PERSONAL QUALITIES</b></p><p><br>
Strong work ethics; outstanding character while working within a team environment; excellent communication skills; self-starter with can-do attitude; possess compassion for co-workers and clients alike; and professional.</p><p></p><p><br>
Demonstrates strong organizational skills along with excellent written and verbal communication skills; must be able to work on multiple tasks during the same time frame and meet deadlines with accuracy and efficiency; must be willing to work extended hours to meet project deadlines.</p><p></p><p><b><br>
RESPONSIBILITIES</b></p><p></p><ul><li><br>
Understand concepts and develop in-depth working knowledge of products/processes, applications, development tools and systems in assigned area of responsibility.</li><li>Design and participate in design review sessions for varied systems and subsystems.</li><li>Develop systems and subsystems based upon design sessions and requirement specifications.</li><li>Participate in Agile Process including defining User Stories based on business requirements</li><li>Perform code review and unit tests</li><li>Interact with Support and Services to help resolve customer issues when required</li><li>Review Test cases and User documentation</li><li>Assist development staff with new technologies integration into system and subsystem design and implementation.</li><li>Review team member&rsquo;s solutions to ensure quality and maintenance of standards</li><li>Follow the approved Software Development Life Cycle SOPs</li><li>Document program functionality</li><li>Provide guidance, mentoring and training to less-experienced programmers to improve productivity</li><li>Assist in coordinating inter-departmental tasks when required</li><li>Build releases for QA</li><li>Other duties as assigned</li></ul><p></p><p><b><br>
SKILLS NEEDED</b></p><p></p><ul><li><br>
Excellent verbal and communication skills with the demonstrative ability to work with all levels within the organization.</li><li>Ability to perform independently and under pressure of time constraints.</li><li>Strong analytical and problem-solving skills, computer proficiency, and ability to follow through with projects from inception to completion.</li><li>Good knowledge of relational database systems and a good understanding of networking and the complexities of distributed systems.</li></ul><p></p><p><b><br>
QUALIFICATIONS NEEDED</b></p><p></p><ul><li><br>
A Bachelor&rsquo;s Degree in Computer Science or comparable work experience within the industry is required.</li><li>10 years of software development and solution architect experience including over 10 years of experience on Microsoft development products.</li><li>Must have strong SQL Server experience writing SQL scripts and stored procedures with performance and optimization in mind.</li><li>Experience in C# and ASP.NET MVC and WebForms, React JS, NET CORE, HTML5, CSS3, CI/CD, JQuery , JavaScript , Ajax, Linq, Entity Framework, Web Services, API and Integration.</li><li>Strong troubleshooting skills &ndash; applicant must be able to determine the causes of complex problems</li><li>Experience with Kendo UI and Angular is preferred.</li><li>Experience in multithreaded programming, cryptography and security programming, high performance server/cluster software development.</li><li>Cloud-based architecture experience is a plus</li><li>Prefer knowledge of Clinical Trials industry and experience with applications designed with 21 CFR Part 11.</li><li>Proven ability to manage multiple projects simultaneously in a deadline driven process.</li></ul></div></div></div></div></div><div></div>

Senior Full Stack Developer

<div><div><div><div><p><b>Requirements and responsibilities</b></p><div><p><br>
A Scrum Master acts as a servant leader, coaching the team on Agile principles, facilitating Scrum events, and removing impediments to ensure smooth process and high team performance. A Product Owner defines the product vision, manages the product backlog to maximize value, and represents stakeholders and customers to the team. While distinct roles, they collaborate to guide the team in delivering a valuable product successfully.</p><p>
Scrum Master Responsibilities:</p><p><b>
Coaching &amp; Facilitation</b>:</p><p>
Acts as a coach for the Scrum team, teaching and ensuring adherence to Agile values and the Scrum framework.</p><p><b>
Impediment Removal</b>:</p><p>
Identifies and removes obstacles that hinder the team's progress and productivity.</p><p><b>
Process Oversight</b>:</p><p>
Facilitates Scrum events (like daily scrums, sprint planning, and retrospectives) and helps the team improve its processes.</p><p><b>
Team Environment</b>:</p><p>
Fosters a self-organizing and high-performing team environment, helping with conflict resolution when needed.</p><p><b>
Stakeholder Collaboration</b>:</p><p>
May work with the Product Owner and stakeholders, ensuring alignment and communication.</p><p>
Product Owner Responsibilities:</p><p><b>
Vision &amp; Goal</b>:</p><p>
Defines and communicates the Product Goal and works with stakeholders to get the product vision approved.</p><p><b>
Backlog Management</b>:</p><p>
Creates, prioritizes, and manages the product backlog, ensuring items are clear, visible, and understood by the team.</p><p><b>
Value Maximization</b>:</p><p>
Focuses on maximizing the value of the product delivered by the Scrum Team.</p><p><b>
Stakeholder &amp; Customer Representation</b>:</p><p>
Acts as the voice of the customer and is the primary point of contact for stakeholders, understanding their needs and market trends.</p><p><b>
Product Roadmap</b>:</p><p>
Collaborates with the team to create and maintain a product roadmap, a strategic view of future deliverables.</p></div></div></div></div></div><div></div>

Scrum Master

<div><div><div><div><p><b>Requirements and responsibilities</b></p><div><p><b><br>
Job Description:</b></p><ul><li>
Remote Support for world-wide end-user community</li><li>
Carry out and implement Company IT Support.</li><li>
Collaborate with different members of the IT Team to ensure all goals are met and that we are carrying out best practices.</li><li>
Take part in developing an inventory management system to track all company equipment.</li><li>
Manage user access for internal systems.</li><li>
Troubleshoot employee&rsquo;s PC hardware issues.</li><li>
Interact with internal staff and vendors to resolve customer issues/inquiries, provide feedback, and close loop.</li><li>
Supporting the day-to-day operations of ticket and task management.</li><li>
Resolving all issues coworkers have with their IT systems and software.</li></ul><h3 class="jobSectionHeader"><b>
Requirements for IT Specialist:</b></h3><ul><li>
Microsoft 365 Services is a must.</li><li>
2+ years of experience.</li><li>
Working knowledge of relevant operating systems and software.</li><li>
Excellent problem-solving and critical thinking skills.</li><li>
Keen attention to detail.</li><li>
Good organization, time management and prioritization.</li><li>
Efficient troubleshooting abilities.</li><li>
Effective communication skills, including speaking, writing and active listening.</li><li>
Great customer service and interpersonal skills.</li><li>
V. Good command of Active Directory and Windows Client OS.</li><li>
V. Good understanding of Networking and VPN. CCNA is a plus.</li><li>
Good command of MacOs is preferable.</li><li>
PowerShell scripting skills is a plus.</li></ul></div></div></div></div></div><div></div>

IT Specialist

<div><div><div><div><p><b>Requirements and responsibilities</b></p><div><p><b><br>
Roles &amp; Responsibilities</b></p><p><b>
Outbound Prospecting</b></p><p>
Identify, research, and reach out to potential clients via cold calls, emails, LinkedIn, and other channels to generate qualified sales opportunities.</p><p><b>
Lead Qualification</b></p><p>
Engage with inbound and outbound leads to understand their business challenges and assess if they fit our solutions before passing them to the sales team.</p><p><b>
Follow-Up &amp; Nurturing</b></p><p>
Conduct timely follow-ups with prospects to move them through the sales funnel, providing relevant information and addressing questions or objections.</p><p><b>
Market Research &amp; Targeting</b></p><p>
Research industries, companies, and decision-makers to build targeted outreach lists and identify new business opportunities.</p><p><b>
Performance Tracking</b></p><p>
Consistently meet or exceed KPIs, including a number of meetings booked, outreach volume, and conversion rates.</p><p><b>
Continuous Improvement</b></p><p>
Stay updated on industry trends, tools, and best practices, and actively contribute ideas to improve team processes and performance.</p></div></div></div></div></div><div></div>

Business Development Representative

<div><div><div><div><p><b>Requirements and responsibilities</b></p><div><p><br>
Project Manager</p><p>
Our client is an EDI &amp; API automation solutions provider helping customers exchange data around the globe. We strive to deliver solutions with human connection &ndash; making EDI compliance and complex integrations easy.</p><p>
Our client is looking for a bilingual (French &amp; English) Project Manager to join the implementation team. Our client's Project Managers are responsible for setting the team&rsquo;s deadlines and ensuring a successful outcome.</p><div><div><ul><li>
Serve as the main point of contact between Our client and various participants for assigned implementation projects and take responsibility for project results.</li><li>
Act as the trusted partner throughout the life cycle of the implementation process;</li></ul></div><div><br>
<ul><li>
Understand client desired outcomes and manage client expectations through continuous communication;</li></ul></div><div><br>
<ul><li>
Work with all internal and external parties to complete the EDI implementations.</li></ul></div><div><br>
<ul><li>
Lead project information gathering before, during and after implementation project.</li><li>
Provide updates in Project Management Tool, and meet with team regularly to discuss high priorities;</li></ul></div><div><br>
<ul><li>
Investigate and analyse customer issues with internal teams to identify root cause of issues and communicate solutions back to the customer;</li></ul></div><div><br>
<ul><li>
Work with end users to ensure user acceptance testing is thorough and complete;</li></ul></div><div><br>
<ul><li>
Communicate and deliver value to our clients throughout their life cycle with Our client by maintaining a regular cadence with them;</li></ul></div><div><br>
<ul><li>
Represent the voice of the client and provide input to internal teams;</li></ul></div><div><div><br>
<ul><li>
Answer general customer questions about software and tracking their EDI documents.</li><li>
Maintains quality service by establishing and enforcing organization standards.</li><li>
Build good working relationships internally and externally.</li><li>
Ensure the follow-up of operations.</li></ul></div></div></div><p></p><p><br>
As a Project Manager at Our client, you would be working during standard 9-5 working hours.</p><p>
IT Project Manager Qualifications and Skills</p><ul><li>
Well organized</li><li>
Strong problem-solving skills</li><li>
Proficiency in managing cross-functional teams</li><li>
Great social skills</li><li>
Result-orientated mindset</li><li>
Strong communication skills</li><li>
Excellent attention to detail</li></ul><p>
Education and Experience Requirements</p><ul><li>
PMP or Project Management Certifications is a plus</li><li>
Minimum of 1 year of IT project management experience</li><li>
EDI project management is an asset</li><li>
Understands the business process for ERP Dynamics, SAP business 1</li><li>
Excellent communication skills</li><li>
Bilingual Excellent command of French and English</li></ul><p>
If you have IT project management experience and you are talented, organized, and well-spoken, we need your help to support the growing global demand for data integration.</p></div></div></div></div></div><div></div>

EDI / ERP Project manager

<div><p><b>Requirements and responsibilities</b></p><div><h1 class="jobSectionHeader"><b><br>
</b></h1><h4 class="jobSectionHeader"><b>
Responsibilities</b></h4><p>
Conduct high-volume cold calling to engage potential clients and introduce FlairsTech&rsquo;s MSP services.</p><p>
Identify and qualify leads through structured discovery conversations.</p><p>
Handle objections, build rapport, and generate interest in our solutions.</p><p>
Schedule meetings for senior sales executives with key decision-makers.</p><p>
Maintain accurate records of outreach efforts in the CRM.</p><p>
Collaborate with the sales team to refine outreach strategies and improve conversion rates.</p></div></div>

business development representative

<div><div><div><div><p><b>Requirements and responsibilities</b></p><div><p><b>
Description</b></p><p>
A Sharegate Technical Support Specialist plays a crucial role in providing assistance and guidance to Customers and Partners who are experiencing technical issues with products or services. They are responsible for troubleshooting problems, identifying bugs, answering inquiries, and resolving issues in a timely / efficient manner. The Technical Support Specialist must have a strong understanding of the products or services they are supporting, as well as a customer centric mindset, excellent communication and problem-solving skills.</p><p><b>
Main Responsibilities</b></p><ul><li>
Provide technical assistance: Technical Support Specialist are responsible for assisting customers with technical issues, including troubleshooting, problem resolution, and maintenance such as software installation, hardware malfunctions, and network connectivity problems. They must be a ble to diagnose issues accurately and provide solutions in a clear and concise manner.</li><li>
Respond to customer inquiries: Technical Support Specialist must respond to customer inquiries via video conferences, phone, email, or chat in a professional and timely manner.</li><li>
They must be a ble to address customer concerns effectively and provide accurate information to help resolve issues.</li><li>
Document and track customer interactions: Technical Support Specialist are responsible for documenting all customer interactions, including the nature of the issue, the steps taken to resolve it, and any follow-up actions required. They must also track customer inquiries and resolutions to ensure that all issues are addressed promptly.</li><li>
Collaborate with other teams: Technical Support Specialist often need to collaborate with other teams, such as product development or engineering, to resolve complex technical issues. They must be able to communicate effectively with team members and provide detailed information to help facilitate prolem-solving.</li><li>
Stay up-to-date on product knowledge: Technical Support Specialist must stay informed about product updates, new features, and troubleshooting techniques to provide accurate and up-to-date information to customers.</li><li>
Provides actionable tips to our customers to solve any similar requests in the future. Provides recommendations and best practices while considering their unique business needs.</li><li>
Guides clients towards issue resolution to the best of their knowledge when it has been identified that the source of the issue is not our products.</li><li>
Manages clients' requests in Intercom and over out bound video meetings while maintaining quality and addressing the volume.</li><li>
Assumes a collaborative role in carrying out technical initiatives or projects via the acquired working knowledge and skills to perform these tasks.</li><li>
Helps identify clients that are at risk of churn and clients that present opportunities for expansion and escalates to the Sales team.</li><li>
Provides the Product teams with relevant feedback to improve the customer&rsquo;s product experience.</li></ul><p><b>
Skills and Knowledge</b></p><ul><li>
Experience with Sharegate (benefit)</li><li>
Understanding of Azure, SharePoint /M365 infrastructure is a must.</li><li>
Knowledge in Powershell (nice to have)</li><li>
Basic understanding of Networking</li><li>
Knowledge in Google (mail, calendar, drives, etc)</li><li>
Understands the concepts of Data Migration ( Microsoft 365 and Google)</li><li>
University Degree in Computer Related Discipline</li><li>
3-5 Years in a Enterprise Technical Support role</li></ul></div></div></div></div></div><div></div>

Technical Support Specialist

Join Flairstech and explore 12   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.