Qureos Mentor

FlapKap

<div>
 FlapKap, a leading financial growth partner for digitally-native businesses in the Middle East and Africa, is seeking a motivated and dynamic Financial Analyst to join our passionate team. As a FinOps Intern, you will work closely with the finance, operations teams to support financial management . This role will give you exposure to the intersection of finance and technology, providing valuable experience in managing budgets, analyzing spending trends, and contributing to cost-saving strategies.
 
 
 
 Job Description:
 
 
 
 <ul>
 <li>
 Analyze and verify financial statements, Bank statements and other relevant information to assess the creditworthiness of a merchant
 </li>
 <li>
 Credit-scoring potential merchants through building, improving and analyzing financial models
 </li>
 <li>
 Forecasting client's financials and recommending appropriate financing options based on credit risk and financial needs
 </li>
 <li>
 Collaborating with Tech team to help automate various processes
 </li>
 <li>
 Iterating and improving on existing processes
 </li>
 <li>
 Working on and improving existing templates
 </li>
 <li>
 6 months internship program with the possibility to be promoted to Junior FinOps Analyst based on your performance
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Fresh Graduates of Finance, Business admminstration or any related majors
 </li>
 <li>
 Strong attention to details
 </li>
 <li>
 Excellent Excel skills
 </li>
 <li>
 Fluent English
 </li>
 <li>
 Ready to attend a full time 6 months internship
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 Paid Internship
 </li>
 <li>
 A highly collaborative team environment that will support your professional and personal growth
 </li>
 <li>
 A culture that promotes Work-Life balance and Wellbeing
 </li>
 <li>
 A culture of learning and innovation
 </li>
 </ul>
</div>

Credit and Risk Internship (Graduates Only)

<div>The Collection Officer is responsible for leading and optimizing the company&rsquo;s collections function across all lending and credit products. This role oversees early-stage, mid-stage, and late-stage collections, ensuring regulatory compliance in the UAE, maintaining portfolio health, and improving recovery performance while delivering an excellent customer experience.<h3 class="jobSectionHeader">
Responsibilities: 
 
1. Collections Strategy &amp; Operations:</h3><ul><li>Develop and implement effective collections strategies for digital lending, RNPL, credit lines, or micro-financing products.</li><li>Monitor daily, weekly, and monthly collection performance; identify gaps and drive continuous improvement.</li><li>Manage early-stage (soft collections) and late-stage (hard collections) processes, including skip tracing and field collections where applicable.</li><li>Manage and oversee relationships with external service providers, including collection agencies and legal firms, to ensure timely follow up and execution of legal actions on defaulting clients in alignment with company policy.</li><li>Optimize contact strategies across channels (SMS, email, WhatsApp, in-app notifications, &hellip;).</li></ul><h3 class="jobSectionHeader">
2. Compliance &amp; Risk Management</h3><ul><li>Ensure all collection activities comply with UAE laws and Central Bank of the UAE (CBUAE) regulations.</li><li>Develop and maintain policies, SOPs, and governance standards for collections.</li><li>Identify high-risk accounts and recommend escalations, restructures, or settlements based on company guidelines.</li></ul>
<h3 class="jobSectionHeader">3. Customer Experience &amp; Relationship Management</h3><ul><li>Maintain high service standards to preserve customer relationships while achieving recovery targets</li><li>Resolve escalated customer issues and disputes professionally.</li><li>Collaborate with customer support, risk, and product teams to address systemic issues affecting repayments.</li></ul><h3 class="jobSectionHeader">
4. Reporting &amp; Analytics</h3><ul><li>Track portfolio performance (DPD buckets, roll rates, NPL ratios).</li><li>Prepare management reports with insights, forecasts, and performance dashboards.</li><li>Leverage data analytics tools to segment customer cohorts and improve collection efficiency.</li></ul><h3 class="jobSectionHeader">
5. Systems &amp; Technology</h3><ul><li>Work closely with product and engineering teams to enhance digital collection tools, automated reminders, and scorecards.</li><li>Utilize CRM and collections systems for tracking workflows and maintaining accurate customer records.</li><li>Support the integration of AI-driven or data-based collection strategies.</li></ul> 
Requirements<ul><li>Bachelor&rsquo;s degree in Business, Finance, Accounting, or related field.</li><li>5+ years of experience in collections, credit operations, or risk, ideally in fintech, banking, or digital lending.</li><li>Strong knowledge of UAE financial regulations and debt collection practices.</li><li>Experience in a fintech startup or digital-first lending environment is a huge plus.</li></ul>
Benefits<ul><li>Competitive Salaries
</li><li>Hybrid working environment
</li><li>Healthcare coverage
</li><li>A highly collaborative team environment that will support your professional and personal growth
</li><li>A culture that promotes Work-Life balance and Wellbeing
</li><li>A culture of learning and innovation</li></ul></div>

Collection Officer - UAE

<div>What is FlapKap?
FlapKap is at the forefront of financial innovation in the Middle East and Africa, dedicated to providing essential financing solutions for small and medium-sized enterprises (SMEs). Our goal is to empower businesses to overcome financial constraints, enabling them to focus on growth without sacrificing equity. FlapKap is backed by prominent investors and recognized as a disruptive force in the fintech landscape, offering a unique opportunity to join a passionate team committed to redefining financial success for SMEs.
Position Overview:
As a Business Development Manager at FlapKap, you will play a pivotal role in driving our growth strategy within the UAE market. This position requires a strategic thinker with a robust sales acumen who can build relationships with potential SME clients and identify opportunities for partnerships. You will be responsible for leading efforts to acquire new clients, maximizing revenue, and contributing to the overall success of our organization.
Key Responsibilities:<ul>
<li>Identify, engage, and convert potential SME clients within the UAE market.</li>
<li>Develop and execute strategic plans to achieve sales targets and expand our customer base.</li>
<li>Build and maintain relationships with key stakeholders, understanding their needs and offering tailored financial solutions.</li>
<li>Conduct market research to identify emerging trends and customer needs.</li>
<li>Collaborate with cross-functional teams to ensure seamless onboarding and customer satisfaction.</li>
<li>Track and report on sales metrics, presenting insights to leadership.</li>
</ul>Requirements
Qualifications and Skills:<ul>
<li>Minimum of 3 years of experience in business development or sales, preferably in the fintech or financial services sector.</li>
<li>Proven track record of achieving and exceeding sales targets.</li>
<li>Strong understanding of the UAE SME landscape and key market trends.</li>
<li>Exceptional communication and interpersonal skills.</li>
<li>Ability to work independently with a self-starter mindset.</li>
<li>Proficiency in CRM software and performance metrics analysis.</li>
<li>A bachelor's degree in business, finance, or a related field is preferred.</li>
</ul>Benefits<ul><li>Competitive Salaries
</li><li>Hybrid working environment
</li><li>Paid time off
</li><li>Healthcare coverage
</li><li>A highly collaborative team environment that will support your professional and personal growth
</li><li>A culture that promotes Work-Life balance and Wellbeing
</li><li>A culture of learning and innovation</li></ul></div>

Business Development Manager

<div>What is this role?
The Business Development Associate (BDA) role sits within Direct Outbound Sales and is a core engine for FlapKap&rsquo;s growth. The BDA is responsible for high-volume outbound prospecting, booking qualified meetings, and conducting initial pre-screening of SME clients before handover to a Commercial Manager (CM).
This role is designed as both a performance-driven sales position and a structured development pathway. BDAs will build strong outbound sales skills, improve financial literacy, and gain hands-on exposure to SME financing, with a clear progression route into a Commercial Manager role.
Responsibilities:<ul>
<li>
Source, identify, and qualify SME leads across the UAE market using digital tools and data platforms.</li>
<li>Conduct high-volume outbound outreach (calls, follow-ups, prospecting) to SMEs</li>
<li>Book qualified meetings for Commercial Managers using a structured booking sheet</li>
<li>Maintain and update CRM with pipeline data, status updates, and conversion metrics.</li>
<li>Actively participate in financial and product training</li>
<li>Shadow Commercial Managers on live deals and client interactions</li>
<li>Gradually take on increasing responsibility across the sales and onboarding process as capability develops</li>
<li>Work closely with Commercial Managers to build the skills required to manage the full end-to-end process, from initial outreach through to disbursement</li>
<li>Contribute ideas, strategies, and market insights to continually improve the sales process.</li>
</ul>
Requirements<ul>
<li>
2+ years of experience in business development, sales, or lead generation.</li>
<li>Exceptional communication skills</li>
<li>Strong research and digital prospecting skills (LinkedIn, Lusha, Apollo etc.).</li>
<li>High resilience and work ethic - comfortable with volume outreach and rejection.</li>
<li>Entrepreneurial mindset and self-starter attitude.</li>
<li>Willingness to be proactive, learn and grow</li>
<li>UAE market knowledge is a plus, but not mandatory.</li>
Finance background and knowledge is a plus, but not mandatory 
<li>
</li>
</ul>Benefits
We offer:<ul>
<li>
Competitive Salaries</li>
<li>Healthcare coverage</li>
<li>A highly collaborative team environment that will support your professional and personal growth</li>
<li>Progression opportunities based on performance</li>
<li>A culture of learning and innovation</li></ul></div>

Business Development Associate

<div>
 
 What is FlapKap ?
 
 
 
 We are the financial growth partner for the small and medium-sized businesses in the Middle East and Africa. We support our merchants to overcome their cash constraints by financing their working capital and ensuring their growth without losing equity.
 
 
 For more info, check our feature on Forbes.
 
 
 
 Why FlapKap?
 
 
 
 FlapKap is a fast, smart, collaborative and first of a kind startup that aims to disrupt the financial industry in the MENA region. We are backed by QED, BECO Capital, A15, Outliers, and Nclude with a total financing of over $40m USD. FlapKap offers a safe
 
 
 environment with a welcoming atmosphere to creativity and innovation. Everyday there are new challenges and significant achievements that make everyone charged, excited and proud to belong.
 
 
 
 What is this role?
 
 
 
 We are looking for a Financial Operations Specialist to join our passionate team. As such, we always need to be on top of various work streams such as reconciling cash flows, maintaining an accurate ledger of our contracts and updating our client-facing app. In this role, you will be responsible for updating and maintaining many of our core functions on a daily basis and reporting them to management.
 
 
 Job Description:
 
 
 <ul>
 <li>
 Reconcile repayments with client contracts
 </li>
 <li>
 Track, manage and implement late fees on clients
 </li>
 <li>
 Update and add contracts on our application
 </li>
 <li>
 Track, maintain and understand FlapKap's KPIs
 </li>
 <li>
 Ensure clients are paying their obligations in a timely manner
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 1 to 3 years of work experience in Accounting
 </li>
 <li>
 Extreme attention to detail
 </li>
 <li>
 Adequate to strong Excel skills
 </li>
 <li>
 Strong communication skills
 </li>
 <li>
 Ability to work under pressure
 </li>
 <li>
 Meeting time-sensitive deadlines
 </li>
 <li>
 Working across teams and departments
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 Competitive Salaries
 </li>
 <li>
 Hybrid working environment
 </li>
 <li>
 Paid time off
 </li>
 <li>
 Healthcare coverage
 </li>
 <li>
 A highly collaborative team environment that will support your professional and personal growth
 </li>
 <li>
 A culture that promotes Work-Life balance and Wellbeing
 </li>
 <li>
 A culture of learning and innovation
 </li>
 <li>
 Office located at Maadi, Cairo &amp; Abu Dhabi, UAE
 </li>
 </ul>
</div>

Financial Operations Specialist

<div><h3 class="jobSectionHeader">Role Overview</h3>
A Sales Development Representative (SDR) plays a critical role in driving revenue growth by identifying, engaging, and qualifying potential customers for the company&rsquo;s products or services. As the first point of contact in the sales process, the SDR is responsible for building a strong and consistent pipeline of qualified opportunities that enables the sales team to perform at its best.
This is a performance-driven outbound role, focused on pipeline creation through cold calling and qualification.<h3 class="jobSectionHeader">
Key Responsibilities</h3>
Lead Generation &amp; Qualification<ul>
<li>
Proactively conduct outbound calls to SME owners and decision-makers using targeted prospect lists</li>
<li>Assess prospects&rsquo; interest, eligibility, and readiness for FlapKap&rsquo;s financing solutions</li>
</ul>
Appointment Setting<ul><li>
Secure and schedule high-quality, pre-qualified meetings between interested SMEs and FlapKap&rsquo;s Account Executives or Commercial Team</li></ul>
Pipeline Management<ul>
<li>
Accurately log and maintain detailed records of all outbound calls, conversations, and outcomes in the CRM system</li>
<li>Ensure a clear, structured, and reliable sales pipeline</li>
</ul>
Product &amp; Market Understanding<ul>
<li>
Develop a strong understanding of FlapKap&rsquo;s financing products, SME use cases, and eligibility criteria</li>
<li>Engage prospects in informed, confident conversations while setting accurate expectations</li>
</ul>
Performance Management<ul><li>
Consistently meet or exceed daily, weekly, and monthly targets for outbound activity, qualified leads, and booked meetings</li></ul>
Requirements<h3 class="jobSectionHeader">
Experience</h3><ul>
<li>1+ year of experience in sales, telemarketing, cold calling, or an SDR role</li>
<li>Background in B2B sales, fintech, financial services, or SME-focused roles is a strong advantage</li>
</ul><h3 class="jobSectionHeader">Communication</h3><ul>
<li>Strong verbal communication skills in English</li>
<li>Confident, professional phone presence</li>
<li>Ability to handle objections and guide conversations effectively</li>
</ul><h3 class="jobSectionHeader">Performance Mindset</h3><ul>
<li>Target-driven and highly self-motivated</li>
<li>Comfortable working in a quota-based, high-accountability environment</li>
<li>Resilient and able to perform consistently in a high-volume outbound role</li>
</ul><h3 class="jobSectionHeader">Availability</h3><ul><li>
Willingness to work in a fast-paced, performance-focused sales environment</li></ul>
Benefits
High-Impact Role 
Join one of the fastest-growing fintech companies in the region and play a direct role in driving revenue by building the pipeline that fuels the entire commercial organization.
Performance-Based Growth 
Clear, merit-based progression opportunities into Account Executive, Commercial, or broader revenue roles for top performers.
Training &amp; Enablement 
Hands-on product training, ongoing sales coaching, and exposure to real-world SME financing use cases in a high-performance environment.
Compensation &amp; Upside 
Competitive base salary with aggressive USD-denominated commissions, offering significant upside for high achievers.</div>

Sales Development Representative

<div>What is FlapKap ?
We are the financial growth partner for the small and medium-sized businesses in the Middle East and Africa. We support our merchants to overcome their cash constraints by financing their working capital and ensuring their growth without losing equity.
For more info, check our feature on Forbes.
Why FlapKap?
FlapKap is a fast, smart, collaborative and first of a kind startup that aims to disrupt the financial industry in the MENA region. We are backed by QED, BECO Capital, A15, Outliers, and Nclude with a total financing of over $40m USD. FlapKap offers a safe
environment with a welcoming atmosphere to creativity and innovation. Everyday there are new challenges and significant achievements that make everyone charged, excited and proud to belong.
What is this role?
We are looking for a Financial Operations Specialist to join our passionate team. As such, we always need to be on top of various work streams such as reconciling cash flows, maintaining an accurate ledger of our contracts and updating our client-facing app. In this role, you will be responsible for updating and maintaining many of our core functions on a daily basis and reporting them to management.
Job Description:<ul>
<li>
Reconcile repayments with client contracts</li>
<li>Track, manage and implement late fees on clients</li>
<li>Update and add contracts on our application</li>
<li>Track, maintain and understand FlapKap&rsquo;s KPIs</li>
<li>Ensure clients are paying their obligations in a timely manner</li>
</ul>
Requirements<ul>
<li>
1 to 3 years of work experience in Accounting</li>
<li>Extreme attention to detail</li>
<li>Adequate to strong Excel skills</li>
<li>Strong communication skills</li>
<li>Ability to work under pressure</li>
<li>Meeting time-sensitive deadlines</li>
<li>Working across teams and departments</li>
</ul>
Benefits<ul>
<li>
Competitive Salaries</li>
<li>Hybrid working environment</li>
<li>Paid time off</li>
<li>Healthcare coverage</li>
<li>A highly collaborative team environment that will support your professional and personal growth</li>
<li>A culture that promotes Work-Life balance and Wellbeing</li>
<li>A culture of learning and innovation</li>
<li>Office located at Maadi, Cairo &amp; Abu Dhabi, UAE</li></ul></div>

Join FlapKap and explore 9   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

FlapKap

ABOUT_COMPANY

Credit and Risk Internship (Graduates Only)

Collection Officer - UAE

Business Development Manager

Business Development Associate

Financial Operations Specialist

Sales Development Representative

Financial Operations Specialist