Qureos Mentor

Florida Blue (Blue Cross and Blue Shield of Florida)

<div><p>We are seeking a bold, technically deep, and strategically minded engineering executive to lead our AI Engineering organization. As VP of AI Engineering, you will own the architecture, development, and operation of the platforms and systems that power AI-driven innovation across our health plan enterprise. This is a critical leadership role responsible for transforming how our organization leverages artificial intelligence from predictive models that improve member outcomes to automation that drives operational efficiency across claims, care management, and utilization review. You will partner closely with the VP Of AI Factory to execute prioritized AI initiatives and ensure it meets the specification laid out by that organization.
<br>
<br>
You will serve as the senior engineering authority for all AI initiatives, working in close partnership with AI Factory leader, Product, AI Governance, Data Science, Clinical Operations, and executive leadership to deliver production-grade AI systems that are scalable, compliant, and clinically sound. You will be accountable for engineering excellence, team growth, and measurable business impact.
</p><div><b>Key Responsibilities:
</b><br>
AI Engineering Strategy &amp; Vision
<br>
<ul><li>In collaboration with the office of the CEO and VP Of AI Factory, execute on the multi-year technical roadmap for AI engineering, aligned with the company's strategic goals across care delivery, cost management, and member experience.
</li><li>Serve as the senior engineering voice for AI at the executive level, partnering with VP Of AI Factory, influencing platform investment, architecture direction, and build-vs-buy decisions across the enterprise.
</li><li>Partner with the CTO, Chief Data Officer, VP Of AI Factory and clinical leadership to ensure AI engineering capabilities support the full AI lifecycle from research and experimentation to scalable production deployment.
</li></ul>AI Platform &amp; MLOps Infrastructure
<br>
<ul><li>Architect and operate a cloud-native, enterprise-grade AI platform that supports model training, evaluation, versioning, deployment, and monitoring at scale.
</li><li>Establish and enforce MLOps best practices including CI/CD pipelines for model development, automated testing, model registry management, and drift detection.
</li><li>Drive infrastructure strategy across compute, orchestration (e.g., Kubernetes, Airflow), and data pipelines to optimize cost, performance, and regulatory compliance.
</li></ul>Model Development &amp; Production Deployment
<br>
<ul><li>Lead engineering teams responsible for developing, fine-tuning, and deploying machine learning models and LLM-powered solutions into production healthcare environments.
</li><li>Oversee integration of AI models with core health plan systems including claims platforms, EHRs, care management tools, and member-facing applications ensuring high availability, low latency, and auditability.
</li><li>Champion rigorous model evaluation, A/B testing, and continuous improvement frameworks appropriate for high-stakes healthcare use cases.
</li></ul>Team Building &amp; Engineering Culture
<br>
<ul><li>Recruit, develop, and retain a world-class team of AI engineers, ML engineers, and data scientist with deep healthcare domain exposure.
</li><li>Build an engineering culture rooted in technical ownership, clinical accountability, psychological safety, and continuous learning.
</li><li>Define career frameworks, leveling guides, and growth paths for the AI engineering organization.
</li></ul>AI Governance, Compliance &amp; Risk Management
<br>
<ul><li>Establish and enforce AI engineering standards covering responsible AI, bias detection, model explainability, and clinical safety in alignment with HIPAA, CMS regulations, and applicable state requirements.
</li><li>Ensure all AI systems and infrastructure meet the company's security, data privacy, and compliance standards, protecting sensitive member and clinical data.
</li><li>Partner with Office of CEO, Legal, Compliance, Security, and Risk teams to identify, assess, and mitigate technical and ethical risks associated with AI deployments, including third-party and vendor AI solutions.
</li><li>Develop and maintain AI governance policies and audit frameworks to support regulatory reporting and internal oversight.
</li></ul>Stakeholder Engagement &amp; Cross-Functional Collaboration
<br>
<ul><li>Collaborate with Office of CEO, clinical, operational, and business stakeholders to translate complex engineering capabilities into clear, actionable AI solutions.
</li><li>Communicate AI engineering strategy, platform performance, and risk posture to executive leadership and board-level stakeholders with clarity and confidence.
</li><li>Work closely with vendor and technology partners to evaluate and integrate external AI capabilities into the enterprise platform.
</li></ul>Performance &amp; ROI
<br>
<ul><li>Define and own engineering KPIs including model performance, system reliability (SLOs/SLAs), deployment velocity, infrastructure cost efficiency, and clinical outcome metrics.
</li><li>Provide regular executive reporting on AI engineering progress, translating technical performance into measurable business and clinical impact.
</li><li>Lead cost optimization efforts across AI infrastructure without compromising platform capability or compliance posture.
</li></ul></div><div><b>Key Requirements:
</b><br>
<ul><li>Bachelor's degree or additional equivalent work experience
</li><li>10+ years in software or AI/ML engineering, with 5+ years leading multi-team engineering organizations at the senior director or VP level
</li><li>Deep understanding of the healthcare payer landscape, including health plan operations, claims processing, utilization management, and care management programs
</li><li>5+ years' hands-on experience building and deploying machine learning or AI systems in production, preferably within a healthcare or regulated industry environment
</li><li>Deep proficiency in Python; working knowledge of SQL, Java, or Scala a plus.
</li><li>Experience with PyTorch, TensorFlow, Hugging Face and LangChain or similar LLM orchestration frameworks
</li><li>Direct experience building and deploying large language models, including fine-tuning, RAG architectures, prompt engineering, and safety/evaluation frameworks in regulated environments
</li><li>MLOps &amp; Platform Engineering: Strong hands-on experience with MLflow, Kubeflow, Airflow, or equivalent tools for orchestration, experiment tracking, and model lifecycle management.
</li><li>Deep expertise with AWS, Azure, or GCP, including managed AI/ML services (e.g., SageMaker, Azure ML, Vertex AI)
</li><li>Familiarity with HL7, FHIR, ICD-10, CPT, and claims data structures; experience working with EHR data, ADT feeds, or clinical NLP a strong plus
</li><li>Experience with modern data stack components including data lakes, streaming pipelines (Kafka, Flink), and vector databases
</li><li>Proven track record of building and scaling high-performing engineering teams, including hiring, mentoring, and developing senior and staff-level engineers.
</li><li>Exceptional ability to translate complex engineering and AI concepts for non-technical executive, clinical, and regulatory audiences
</li><li>Demonstrated ability to drive large-scale technical programs from strategy through delivery in complex, matrixed healthcare organizations
</li></ul></div><div><b>Preferred:
</b><br>
<ul><li>M.S. or Ph.D. in Computer Science, Software Engineering, Biomedical Informatics, or a related field<br>
</li></ul></div><p>General Physical Demands
<br>
Sedentary work: Exerting up to 10 pounds of force occasionally to move objects. Jobs are sedentary if traversing activities are required only occasionally.<br>
<br>
</p><p>What We Offer:
<br>
As a Florida Blue employee, you will thrive in our Be Well, Work Well, GuideWell culture where being well as an individual, and working well as a team, are both important in serving our members and communities.
</p><p>To support your wellbeing, comprehensive benefits are offered. As an employee, you will have access to:
<br>
Medical, dental, vision, life and global travel health insurance;
</p><p>Income protection benefits: life insurance, short- and long-term disability programs;
</p><p>Leave programs to support personal circumstances;
</p><p>Retirement Savings Plan including employer match;
</p><p>Paid time off, volunteer time off, 10 holidays and 2 well-being days;
</p><p>Additional voluntary benefits available; and
</p><p>A comprehensive wellness program
</p><p>Employee benefits are designed to align with federal and state employment laws. Benefits may vary based on the state in which work is performed. Benefits for intern, part-time and seasonal employees may differ.
</p><p>To support your financial wellbeing, we offer competitive pay as well as opportunities for incentive or commission compensation. We also conduct regular annual reviews with pay for performance considerations for base pay increases.
</p><p>Final pay will be determined with consideration of market competitiveness, internal equity, and the job-related knowledge, skills, training, and experience you bring.
</p><p>We are an Equal Employment Opportunity employer committed to cultivating a work experience where everyone feels like they belong and can perform at their best in pursuit of our mission. All qualified applicants will receive consideration for employment.</p></div>

VP AI Engineering

<div><div>The Market Relations Manager will provide designated support to agencies as part of the Agency Engagement Model. Their primary responsibility is forging effective relationships with aligned agencies for the overarching objective of increased agency satisfaction, ultimately supporting new sales and retention objectives.<br>
</div><div></div><div><b>Important to Know<br>
</b></div><div></div><ul><li><div>Must have valid drivers license
</div></li><li><div>Frequent travel for client visits, training, meetings, events, etc..
</div></li><li><div>Must reside in Miami, FL or surrounding area<br>
</div></li></ul><div></div><div><b>What You'll Be Doing<br>
</b></div><div></div><div>Relationship Performance Responsibilities<br>
</div><div></div><ul><li><div>Establish and maintain strong relationships with aligned agencies via routine proactive visits, touchpoints and communication
</div></li><li><div>Achieve a differentiated understanding of the agencies&rsquo; organizations and business processes, both formal and informal
</div></li><li><div>Identify agencies&rsquo; trends and pain points in order to proactively provide training, education and internal solutioning
</div></li><li><div>Educate agencies on Florida Blue&rsquo;s sales processes, products, policies and procedures
</div></li><li><div>Communicate state and federal legislation impacts and assist agencies and/or groups with implementing procedures to support legislative changes
</div></li><li><div>Build strong partnerships with internal and external partners who support the servicing and selling of our products<br>
</div></li></ul><div></div><div>Account Service Performance Responsibilities<br>
</div><div></div><ul><li><div>Act as a liaison and primary point of contact between agencies and internal/external business partners
</div></li><li><div>Act as point of contact for specific 100+ non-standard groups
</div></li><li><div>Manage resolution of escalated/complex issues in collaboration with sales support and internal business partners
</div></li><li><div>Utilize problem-solving skills and influence with internal key stakeholders to innovate, enhance, and implement processes and systems capabilities, to meet the unique needs of the agencies
</div></li><li><div>Provide agency requested group level support for enrollment meetings and materials, presentation of wellness initiatives, analytical data (reports, health care assessments, etc.) and other administrative support, as needed
</div></li><li><div>Manage and ensure smooth operations of all aspects of the group&rsquo;s plan and benefits throughout the policy term<br>
</div></li></ul><div></div><div>Development and Administrative Performance Responsibilities<br>
</div><div></div><ul><li><div>Manage own personal and professional development
</div></li><li><div>Manage time, territory, costs and administrative requirements by effectively planning and carrying out plans to ensure that support activities are achieved
</div></li><li><div>Comply with state and regulatory requirements and corporate policies and procedures
</div></li><li><div>Demonstrate ability to act as change-agent and successfully facilitate adoption of change<br>
</div></li></ul><div></div><div><b>What We Require<br>
</b></div><div></div><ul><li><div>2+ years related work experience in service, marketing or sales position preferably in the health career employee benefits area
</div></li><li><div>Related Bachelor&rsquo;s degree or additional related equivalent work experience
</div></li><li><div>2-15 Resident Health &amp; Life (Including Annuities &amp; Variable Contracts) Agent License within 90 days of hire
</div></li><li><div>Valid Drivers License Upon Hire
</div></li><li><div>Ability to identify and address complex business issues
</div></li><li><div>Strong problem-solving skills, excellent presentation, written, and communication skills
</div></li><li><div>Traveling on a daily basis is required, as well as possible overnight stays
</div></li><li><div>Incumbent may need to reside in the area where the position is housed
</div></li><li><div>Ability to facilitate multi-functional work groups; demonstrated team/collaborative skills<br>
</div></li></ul><div></div><div><b>What We Prefer<br>
</b></div><div></div><ul><li><div>Knowledge of Florida Blue policies and procedures to effectively manage and coordinate assigned agency sales and service personnel
</div></li><li><div>Multi-lingual
</div></li><li><div>Experience with SharePoint<br>
<br>
</div></li></ul><div><b>General Physical Demands<br>
</b></div><div></div><ul><li><div>Exerting up to 10 pounds of force occasionally to move objects.
</div></li><li><div>Jobs are sedentary if traversing activities are required only occasionally.
</div></li><li><div>Must be able to travel to multiple locations for work (i.e. travel to attend meetings, events, conferences).
</div></li><li><div>Frequently may be exposed to outdoor weather conditions of cold, heat, wet, and humidity.
</div></li><li><div>Occasionally exposed to warehouse conditions of loud noises, vibration, fumes, dust, odors, and mists.
</div></li><li><div>Must be able to ascend and descend ladders, stairs, or other equipment when necessary<br>
</div></li></ul><div></div><div><b>What We Offer<br>
</b></div><div><br>
As a Florida Blue employee, you will thrive in our Be Well, Work Well, GuideWell culture where being well as an individual, and working well as a team, are both important in serving our members and communities.
<br>
<br>
To support your wellbeing, comprehensive benefits are offered. As an employee, you will have access to:<br>
<br>
</div><ul><li>Medical, dental, vision, life and global travel health insurance
</li><li>Income protection benefits: life insurance, short- and long-term disability programs
</li><li>Leave programs to support personal circumstances
</li><li>Retirement Savings Plan including employer match
</li><li>Paid time off, volunteer time off, 10 holidays and 2 well-being days
</li>Additional voluntary benefits available; and a comprehensive wellness program<br>
<li>
</li></ul><p><br>
Employee benefits are designed to align with federal and state employment laws. Benefits may vary based on the state in which work is performed. Benefits for intern, part-time and seasonal employees may differ.
<br>
<br>
To support your financial wellbeing, we offer competitive pay as well as opportunities for incentive or commission compensation. We also conduct regular annual reviews with pay for performance considerations for base pay increases.
</p><p><b>Typical Annualized Hiring Range: $59,800 - $74,700
</b><br>
<br>
Annualized Salary Range: $59,800 - $97,100
<br>
<br>
Final pay will be determined with consideration of market competitiveness, internal equity, and the job-related knowledge, skills, training, and experience you bring.
<br>
<br>
We are an Equal Employment Opportunity employer committed to cultivating a work experience where everyone feels like they belong and can perform at their best in pursuit of our mission. All qualified applicants will receive consideration for employment.</p></div>

Market Relations Manager I (South Florida)

Join Florida Blue (Blue Cross and Blue Shield of Florida) and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Florida Blue (Blue Cross and Blue Shield of Florida)

About Company

VP AI Engineering

Market Relations Manager I (South Florida)