Shahna Thasneem

Flow

Flow is a residential company focused on creating communities that foster connections with ourselves, our neighbors, and the natural world. They own, operate, and develop residential spaces designed to enhance quality of life through good design and meaningful relationships. With a portfolio that spans multiple U.S. cities and Saudi Arabia, Flow aims to support individuals on their journey to reach their full potential.

<div>
 <strong>
  About The Company
  <br/>
  <br/>
 </strong>
 At Flow, we&rsquo;re reimagining what it means to live, work, and connect. More than just a real estate company, Flow is a brand, a technology platform, and an operations ecosystem spanning condominiums, hotels, multifamily residences, and office spaces. We&rsquo;re building a new kind of living experience: one that&rsquo;s flexible, connected, and designed to create genuine community and real value for the people who call Flow home.
 <br/>
 <br/>
 Our mission is oneness: prioritizing our residents and their experiences, and fostering connection with ourselves, their neighbors, and the natural world. By putting people at the center of everything we do, we&rsquo;re creating vibrant, human-centered communities where life, work, creativity, and play all come together in one place.
 <br/>
 <br/>
 <strong>
  About The Role
  <br/>
  <br/>
 </strong>
 We are seeking an HR Manager to drive talent management and people operations for our growing UAE business. This role is central to how the organization scales. While supporting recruitment, the primary focus will be on building the systems, processes, and structure required to manage, develop, and retain a high-performing team.
 <br/>
 <br/>
 You will work closely with leadership to implement a clear performance culture, establish clear organizational frameworks and ensure the business scales in a disciplined and sustainable way. The role requires someone who is both structured and pragmatic, capable of introducing rigor without slowing down execution.
 <br/>
 <br/>
 Key Responsibilities
 <br/>
 <br/>
 <ul>
  <li>
   Support recruitment across the UAE business, ensuring a high bar for talent while maintaining speed and efficiency.
  </li>
  <li>
   Design and implement performance management frameworks, including goal setting, review cycles, and feedback processes.
  </li>
  <li>
   Establish and manage core HR processes across the employee lifecycle, including onboarding, development, and retention.
  </li>
  <li>
   Partner with leadership to define organizational structure, roles, and reporting lines as the business scales.
  </li>
  <li>
   Build and maintain HR policies and procedures aligned with UAE labor law and best practices.
  </li>
  <li>
   Drive a high-performance culture, ensuring accountability, clarity, and alignment across teams.
  </li>
  <li>
   Act as a trusted advisor to leadership on talent, performance, and organizational matters.
  </li>
  <li>
   Manage employee relations and resolve issues in a proactive and professional manner.
  </li>
  <li>
   Oversee HR operations, including payroll, benefits, and documentation, ensuring accuracy and compliance.
  </li>
  <li>
   Continuously improve systems and processes to support a growing organization.
   <br/>
   <br/>
  </li>
 </ul>
 Background &amp; Experience
 <br/>
 <br/>
 <ul>
  <li>
   6-10+ years of experience in HR, with strong exposure to talent management and organizational development
  </li>
  <li>
   Experience operating in high-growth or scaling environments
  </li>
  <li>
   Strong understanding of performance management frameworks and organizational design
  </li>
  <li>
   Solid knowledge of UAE labor law and regulatory requirements
  </li>
  <li>
   Experience building or formalizing HR processes and systems
  </li>
  <li>
   Strong communication and stakeholder management skills
  </li>
  <li>
   Highly organized, with strong attention to detail
   <br/>
   <br/>
  </li>
 </ul>
 What We Are Looking For
 <br/>
 <br/>
 <ul>
  <li>
   High ownership and accountability
  </li>
  <li>
   Structured, disciplined, and detail-oriented
  </li>
  <li>
   Practical and solutions-oriented
  </li>
  <li>
   Comfortable operating in ambiguity while building systems
  </li>
  <li>
   Strong judgment and discretion
  </li>
  <li>
   Low ego, highly collaborative
  </li>
  <li>
   Focused on outcomes over process
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Why Join Flow?
  <br/>
  <br/>
 </strong>
 <strong>
  Exciting growth opportunity:
 </strong>
 Be part of a fast-growing company shaping the future of residential living in the Middle East.
 <br/>
 <br/>
 <strong>
  Competitive Compensation &amp; Benefits.
  <br/>
  <br/>
 </strong>
 <strong>
  A chance to make an impact:
 </strong>
 Help build a vibrant international community and redefine what it means to call Flow home.
 <br/>
 <br/>
 If you have the energy, talent, and work ethic to thrive in this role, we want to hear from you! Apply now and be part of Flow&rsquo;s success story!
</div>


HR Manager- DUBAI

<div>
 <strong>
  About The Company
  <br/>
  <br/>
 </strong>
 At Flow, we&rsquo;re reimagining what it means to live, work, and connect. More than just a real estate company, Flow is a brand, a technology platform, and an operations ecosystem spanning condominiums, hotels, multifamily residences, and office spaces. We&rsquo;re building a new kind of living experience: one that&rsquo;s flexible, connected, and designed to create genuine community and real value for the people who call Flow home.
 <br/>
 <br/>
 Our mission is oneness: prioritizing our residents and their experiences, and fostering connection with ourselves, their neighbors, and the natural world. By putting people at the center of everything we do, we&rsquo;re creating vibrant, human-centered communities where life, work, creativity, and play all come together in one place.
 <br/>
 <br/>
 <strong>
  About The Role
  <br/>
  <br/>
 </strong>
 We are seeking an Executive Assistant to support the UAE CEO. This is a high-trust, high-exposure role at the center of the business. You will work directly with the CEO to manage priorities, optimize time, and ensure consistent execution across a wide range of activities. This is not a traditional administrative role. You will act as an extension of the CEO, helping drive organization, follow-through, and operational efficiency across the business. The role requires exceptional organization, discretion, and the ability to operate with speed, precision, and sound judgment.
 <br/>
 <br/>
 Key Responsibilities
 <br/>
 <br/>
 <ul>
  <li>
   Calendar management and prioritization across internal and external commitments.
  </li>
  <li>
   Act as a gatekeeper, filtering and prioritizing inbound requests and communications.
  </li>
  <li>
   Coordinate meetings, including preparation of materials, agendas, and follow-ups.
  </li>
  <li>
   Track key priorities and ensure timely execution and follow-through across teams.
  </li>
  <li>
   Support the CEO in managing day-to-day workflow and decision-making cadence.
  </li>
  <li>
   Coordinate internal and external stakeholders to ensure alignment and responsiveness.
  </li>
  <li>
   Prepare presentations, notes, and internal communications as required.
  </li>
  <li>
   Manage travel, logistics, and scheduling with a high level of efficiency.
  </li>
  <li>
   Handle confidential and sensitive information with absolute discretion.
  </li>
  <li>
   Support broader operational and administrative needs where required.
   <br/>
   <br/>
  </li>
 </ul>
 Background &amp; Experience
 <br/>
 <br/>
 <ul>
  <li>
   4-8+ years of experience in an Executive Assistant or similar role.
  </li>
  <li>
   Experience supporting senior executives in fast-paced, high-performance environments.
  </li>
  <li>
   Strong organizational and time management skills.
  </li>
  <li>
   Excellent written and verbal communication skills.
  </li>
  <li>
   High level of discretion and professionalism.
  </li>
  <li>
   Ability to manage multiple priorities simultaneously.
  </li>
  <li>
   Proficiency with standard business tools (Microsoft Office, Google Workspace, etc.).
   <br/>
   <br/>
  </li>
 </ul>
 What We Are Looking For
 <br/>
 <br/>
 <ul>
  <li>
   High ownership and accountability.
  </li>
  <li>
   Highly organized, detail-oriented, and reliable.
  </li>
  <li>
   Proactive, with strong follow-through.
  </li>
  <li>
   Calm under pressure and able to operate at pace.
  </li>
  <li>
   Strong judgment and ability to prioritize effectively.
  </li>
  <li>
   Discreet and trustworthy.
  </li>
  <li>
   Low ego, highly collaborative.
  </li>
  <li>
   Comfortable acting as an extension of the CEO.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Why Join Flow?
  <br/>
  <br/>
 </strong>
 <strong>
  Exciting growth opportunity:
 </strong>
 Be part of a fast-growing company shaping the future of residential living in the Middle East.
 <br/>
 <br/>
 <strong>
  Competitive Compensation &amp; Benefits.
  <br/>
  <br/>
 </strong>
 <strong>
  A chance to make an impact:
 </strong>
 Help build a vibrant international community and redefine what it means to call Flow home.
 <br/>
 <br/>
 If you have the energy, talent, and work ethic to thrive in this role, we want to hear from you! Apply now and be part of Flow&rsquo;s success story!
</div>


EXECUTIVE ASSISTANT - DUBAI

<div><div><b>About the Company</b></div><div></div><div><br>
At Flow, we&rsquo;re reimagining what it means to live, work, and connect. More than just a real estate company, Flow is a brand, a technology platform, and an operations ecosystem spanning condominiums, hotels, multifamily residences, and office spaces. We&rsquo;re building a new kind of living experience: one that&rsquo;s flexible, connected, and designed to create genuine community and real value for the people who call Flow home.<br>
</div><div></div><br>
<div>Our mission is oneness: prioritizing our residents and their experiences, and fostering connection with ourselves, their neighbors, and the natural world. By putting people at the center of everything we do, we&rsquo;re creating vibrant, human-centered communities where life, work, creativity, and play all come together in one place.</div>
<h3 class="jobSectionHeader"><b>About the Role</b></h3><div>
<div>We&rsquo;re looking for a strategic and resourceful Recruiter to join our team at Flow. In this founding recruiter role, you&rsquo;ll have the opportunity to shape our hiring strategy, define interview processes, and elevate the overall talent experience across the Flow ecosystem.
</div>
<div></div><div>You&rsquo;ll lead sourcing efforts, manage candidate pipelines, and ensure a consistent, thoughtful journey from first touch to offer. You&rsquo;ll also partner closely with hiring teams to implement efficient, scalable, and values-aligned recruiting practices, supporting growth across both corporate functions and property operations.</div>
</div><h3 class="jobSectionHeader"><b>Responsibilities</b></h3><div>
<ul><li>Work closely with hiring managers and cross-functional leaders to define role requirements and hiring needs across both corporate and onsite teams.</li>
<li>Leverage multiple sourcing strategies and channels, including LinkedIn, Job boards, and internal referrals to provide high-quality candidates for open positions.</li>
<li>Identify, prescreen, and evaluate both passive and active candidates to ensure high quality talent.</li>
<li>Lead intake meetings with hiring managers to further understand role qualifications and refine recruitment efforts.</li>
<li>Promote interviewing best practices that enhance decision-making and ensure a consistent, high-quality candidate experience.</li>
<li>Partner with hiring managers and cross-functional teams to coordinate interviews and facilitate an efficient, well-organized process.</li>
<li>Maintain accurate and up-to-date records of candidate information in Lever (ATS).</li>
</ul></div><h3 class="jobSectionHeader"><b>Ideal Background</b></h3><div>
<ul><li>Bachelor&rsquo;s degree and proven experience in talent acquisition or recruitment-related roles.</li>
<li>Over two years of experience leading full-cycle recruiting, ideally in both corporate and operational environments.</li>
<li>Strong knowledge of talent sourcing techniques, with hands-on experience using platforms like LinkedIn, job boards, and employee referral programs.</li>
<li>Experience partnering directly with hiring managers and cross-functional teams to define hiring needs, lead intake meetings, and shape recruitment strategies.</li>
<li>Skilled at assessing candidate profiles through resume reviews and initial screens to identify the best fit for both role and culture.</li>
<li>Excellent interpersonal and communication skills, with the ability to build trust with stakeholders at all levels.</li>
<li>Highly organized, proactive, and comfortable operating in a fast-paced, startup, or growth-stage environment.</li>
<li>Experience using ATS platforms, preferably Lever, to manage pipelines and ensure accurate candidate tracking and communication.</li>
<li>Demonstrated proficiency in writing and word processing tools (e.g., Microsoft Word, Google Docs).</li>
<li>English and Arabic language fluency required (verbal and written).</li>
</ul></div><div><b>Why Join Flow?</b></div><div></div><div><b><br>
Exciting growth opportunity:</b> Be part of a fast-growing company shaping the future of residential living in the Middle East.</div><div><b>
Competitive compensation &amp; benefits.</b></div><div><b>
A chance to make an impact:</b> Help build a vibrant international community and redefine what it means to call Flow home.</div><div></div><div><br>
If you have the energy, talent, and work ethic to thrive in this role, we want to hear from you! Apply now and be part of Flow&rsquo;s success story!</div><div></div><p><br>
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</p></div>

Recruiter

<div><div><b>About the Company</b></div><div></div><div><br>
At Flow, we&rsquo;re reimagining what it means to live, work, and connect. More than just a real estate company, Flow is a brand, a technology platform, and an operations ecosystem spanning condominiums, hotels, multifamily residences, and office spaces. We&rsquo;re building a new kind of living experience: one that&rsquo;s flexible, connected, and designed to create genuine community and real value for the people who call Flow home.<br>
</div><div></div><br>
<div>Our mission is oneness: prioritizing our residents and their experiences, and fostering connection with ourselves, their neighbors, and the natural world. By putting people at the center of everything we do, we&rsquo;re creating vibrant, human-centered communities where life, work, creativity, and play all come together in one place.</div>
<h3 class="jobSectionHeader"><b>About The Role</b></h3><div>
<p>
As a Leasing Agent at Flow Narjis, you will be the first point of contact for prospective neighbors, guiding them through the leasing process and ensuring they feel welcomed and connected even before they move in. This is not a typical 9-to-5 job&mdash;success in this role requires relentless drive, a passion for working with people, and the ability to thrive in a fast-paced, tech-driven environment.</p>
</div><h3 class="jobSectionHeader"><b>
Responsibilities</b></h3><div>
<ul><li>Drive leasing efforts: Engage, qualify, and convert leads into signed leases, ensuring high occupancy rates.</li>
<li>Work tirelessly: Be available evenings, weekends, and holidays to accommodate prospective residents' schedules.</li>
<li>Be tech-savvy: Utilize CRMs, Excel, WhatsApp, Slack, VOIP systems, and email efficiently to manage leads and track leasing performance.</li>
<li>Master the details: Capture and manage data under pressure, ensuring accurate and organized record-keeping. Deliver an outstanding experience: Provide best-in-class customer service to prospects and current residents from diverse cultural backgrounds.</li>
<li>Be a brand ambassador: Represent Flow&rsquo;s values by engaging with the community, attending events, and fostering a sense of belonging.</li>
<li>Understand the legal side: Experience with EJAR is a plus, as you&rsquo;ll be involved in the leasing process compliance.</li>
</ul></div><h3 class="jobSectionHeader"><b>Ideal Background</b></h3><div>
<ul><li>Minimum 3 years of experience in sales or customer service.</li>
<li>Experience leasing property is an advantage.</li>
<li>Experience in Saudi Arabia is an advantage.</li>
<li>Candidate must be physically located in Saudi Arabia.</li>
<li>Hardworking &amp; relentless: You thrive under pressure and are willing to put in the hours to get the job done.</li>
<li>Tech-proficient: You have experience working with multiple systems, capturing data in CRMs, and using tools like WhatsApp, Slack, and VOIP systems to manage communications effectively.</li>
<li>Sales-oriented: Background in software sales or a related high-touch sales role is a plus.</li>
<li>Detail-driven: You can juggle multiple priorities without dropping the ball.</li>
<li>Fluent in English: Exceptional spoken and written communication skills are a must.</li>
<li>Charismatic &amp; engaging: You have strong presentation skills and can connect with clients from all cultures and backgrounds.</li>
<li>Active lifestyle enthusiast: Passion for sports, wellness, yoga, fitness, or similar</li>
<li>interests is a strong cultural fit with Flow&rsquo;s brand.</li>
<li>Ability to drive: A valid driver's license is required.</li>
<li>Ability to work across multiple sites: Flexibility to travel between different Flow</li>
<li>locations as needed.</li>
</ul></div><div><b>Why Join Flow?</b></div><div></div><div><b><br>
Exciting growth opportunity:</b> Be part of a fast-growing company shaping the future of residential living in the Middle East.</div><div><b>
Competitive compensation &amp; benefits.</b></div><div><b>
A chance to make an impact:</b> Help build a vibrant international community and redefine what it means to call Flow home.</div><div></div><div><br>
If you have the energy, talent, and work ethic to thrive in this role, we want to hear from you! Apply now and be part of Flow&rsquo;s success story!</div><div></div><p><br>
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</p></div>

Leasing Agent

<div><div><b>About the Company</b></div><div></div><div><br>
At Flow, we&rsquo;re reimagining what it means to live, work, and connect. More than just a real estate company, Flow is a brand, a technology platform, and an operations ecosystem spanning condominiums, hotels, multifamily residences, and office spaces. We&rsquo;re building a new kind of living experience: one that&rsquo;s flexible, connected, and designed to create genuine community and real value for the people who call Flow home.<br>
</div><div></div><br>
<div>Our mission is oneness: prioritizing our residents and their experiences, and fostering connection with ourselves, their neighbors, and the natural world. By putting people at the center of everything we do, we&rsquo;re creating vibrant, human-centered communities where life, work, creativity, and play all come together in one place.</div>
<h3 class="jobSectionHeader"><b>About the Role</b></h3><div>
<p>
The Wellness Manager will own and build Flow&rsquo;s Fitness, Sports &amp; Wellbeing vertical across our Riyadh communities.</p>
<p>
This is a hybrid role combining <b>product design, experience design, community building, and business operations</b> &mdash; with the goal of making Flow the leading wellness-driven residential brand in the region.</p>
<p>
You will be responsible for creating a wellness ecosystem that:</p>
<ul>
<li><p>Attracts new residents</p>
</li>
<li><p>Deepens engagement and belonging</p>
</li>
<li><p>Drives incremental revenue</p>
</li>
<li><p>Improves retention and lifetime value</p></li></ul><br>
<p>This role operates across multiple properties and requires a high level of ownership, creativity, and execution.</p>
</div><h3 class="jobSectionHeader"><b>
What You Will Own</b></h3><div>
<h3 class="jobSectionHeader"><b>1. Wellness Product &amp; Amenities</b></h3>
<ul>
<li><p>Ensure all wellness spaces (gyms, studios, recovery areas) are best-in-class, consistently maintained, and aligned with Flow&rsquo;s brand standards.</p>
</li>
<li><p>Continuously improve the physical and experiential design of wellness amenities.</p>
</li>
<li><p>Identify and implement new wellness offerings (e.g. recovery, nutrition, mental wellbeing).</p>
</li>
</ul><div><h3 class="jobSectionHeader"><b>2. Programming &amp; Instructor Network</b></h3>
<ul>
<li><p>Design and manage a high-quality weekly class schedule across properties.</p>
</li>
<li><p>Recruit, onboard, and manage top-tier instructors from both within the community and the external market.</p>
</li>
<li><p>Maintain consistent class quality, utilization, and experience standards.</p>
</li>
<li><p>Balance free vs. paid offerings to maximize both engagement and revenue.</p>
</li>
</ul><div><h3 class="jobSectionHeader"><b>3. Community Activation (Fitness &amp; Wellbeing)</b></h3>
<ul>
<li><p>Build and activate the Fitness, Sports &amp; Wellbeing community within Flow.</p>
</li>
<li><p>Support the creation and growth of Flow Clubs and neighbor-led initiatives.</p>
</li>
<li><p>Partner closely with the Community Engagement Lead and Ambassadors.</p>
</li>
<li><p>Create pathways for residents to participate, lead, and contribute.</p>
</li>
</ul><div><h3 class="jobSectionHeader"><b>4. Revenue &amp; Business Growth</b></h3>
<ul>
<li><p>Develop and scale wellness-related revenue streams (classes, services, partnerships).</p>
</li>
<li><p>Build partnerships with external wellness providers and brands.</p>
</li>
<li><p>Track and optimize revenue per resident through wellness offerings.</p>
</li>
<li><p>Ensure the wellness vertical contributes meaningfully to ARPU growth.</p>
</li>
</ul><div><h3 class="jobSectionHeader"><b>5. Marketing &amp; Brand Positioning</b></h3>
<ul>
<li><p>Concept and execute wellness-driven events and experiences that elevate Flow&rsquo;s brand in the market.</p>
</li>
<li><p>Position Flow as the leading wellness-focused residential community in Riyadh.</p>
</li>
<li><p>Collaborate with the marketing team to create compelling wellness content and storytelling.</p>
</li>
<li><p>Leverage events, instructors, and community leaders to build brand visibility and credibility.</p>
</li>
<li><p>Activate public-facing wellness experiences (e.g. pop-ups, open classes) to attract new audiences.</p>
</li>
<li><p>Ensure consistency between the wellness experience delivered on-site and the brand presented externally.</p>
</li>
</ul><div><h3 class="jobSectionHeader"><b>6. Performance &amp; Insights</b></h3>
<ul>
<li><p>Track engagement, attendance, and satisfaction across all wellness initiatives.</p>
</li>
<li><p>Analyze participation trends and continuously improve programming.</p>
</li>
<li><p>Report on key metrics including engagement, revenue, and retention impact.</p>
</li>
</ul></div></div></div></div></div></div><h3 class="jobSectionHeader"><b>What Success Looks Like</b></h3><ul>
<li>
<p>High and growing participation in wellness classes and clubs.</p>
</li>
<li><p>Strong resident satisfaction and perceived value of wellness offering.</p>
</li>
<li><p>Measurable contribution to:</p>
<ul><li>Renewal rate.</li></ul>
<ul><li>Revenue per resident.</li></ul>
<ul><li>Leasing conversion.</li></ul>
</li>
<li><p>A vibrant, self-sustaining wellness community within Flow.</p>
</li>
</ul><h3 class="jobSectionHeader"><b>Qualifications</b></h3><div>
</div>
<div><ul><li>Minimum of 2 years experience in wellness, fitness, hospitality, or community-driven operations.</li>
<li>
<p>Strong understanding of fitness programming, instructor management, and wellness trends.</p>
</li>
<li><p>Experience building or scaling a service or community-based offering.</p>
</li>
<li><p>Highly organized with strong execution ability across multiple locations.</p>
</li>
<li><p>Excellent communication and stakeholder management skills.</p>
</li>
<li><p>Entrepreneurial mindset with a bias toward action.</p>
</li>
<li><p>Fluency in English required; Arabic is a plus.</p>
</li>
</ul></div><div><b>Why Join Flow?</b></div><div></div><div><b><br>
Exciting growth opportunity:</b> Be part of a fast-growing company shaping the future of residential living in the Middle East.</div><div><b>
Competitive compensation &amp; benefits.</b></div><div><b>
A chance to make an impact:</b> Help build a vibrant international community and redefine what it means to call Flow home.</div><div></div><div><br>
If you have the energy, talent, and work ethic to thrive in this role, we want to hear from you! Apply now and be part of Flow&rsquo;s success story!</div><div></div><p><br>
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</p></div>

Wellness Manager

<div><div><b>About the Company</b></div><div></div><div><br>
At Flow, we&rsquo;re reimagining what it means to live, work, and connect. More than just a real estate company, Flow is a brand, a technology platform, and an operations ecosystem spanning condominiums, hotels, multifamily residences, and office spaces. We&rsquo;re building a new kind of living experience: one that&rsquo;s flexible, connected, and designed to create genuine community and real value for the people who call Flow home.<br>
</div><div></div><br>
<div>Our mission is oneness: prioritizing our residents and their experiences, and fostering connection with ourselves, their neighbors, and the natural world. By putting people at the center of everything we do, we&rsquo;re creating vibrant, human-centered communities where life, work, creativity, and play all come together in one place.</div>
<h3 class="jobSectionHeader"><b>About the Role</b></h3><div>
<p>
The Family Experience Manager will own and build Flow&rsquo;s Families &amp; Parenting experience across our Riyadh communities.</p>
<p>
This is a high-impact role focused on creating the best environment in Riyadh for families to live, connect, and thrive &mdash; across all stages of family life, from young children to teenagers.</p>
<p>
This role combines <b>experience design, product development, community building, and business operations</b>. You will be responsible for shaping both the <b>physical environment</b> and the <b>programming ecosystem</b> that supports family life at Flow.</p>
<p>
You will create an experience where:</p><br>
<ul>
<li>
<p>Parents feel supported, connected, and empowered.</p>
</li>
<li><p>Children have access to enriching, engaging, and high-quality activities.</p>
</li>
<li><p>Families build meaningful relationships within the community.</p>
</li>
<li><p>Flow becomes the obvious choice for family living in Riyadh.</p>
</li>
</ul></div><h3 class="jobSectionHeader"><b>What You Will Own</b></h3><div>
<h3 class="jobSectionHeader"><b>1. Family Product &amp; Spaces (Critical Priority)</b></h3>
<ul>
<li><p>Redesign and elevate existing family and kids spaces (e.g. playrooms, shared areas) to be best-in-class.</p>
</li>
<li><p>Define what &ldquo;great&rdquo; looks like for family environments across Flow properties.</p>
</li>
<li><p>Partner with design, operations, and development teams to influence future buildings and upgrades.</p>
</li>
<li><p>Ensure all spaces are safe, engaging, well-maintained, and age-appropriate across different groups (0&ndash;5, 6&ndash;12, 13&ndash;18).</p>
</li>
<li><p>Continuously improve the physical experience based on parent and child feedback.</p>
</li>
</ul><div><h3 class="jobSectionHeader"><b>2. Programming for Kids &amp; Families (0&ndash;18)</b></h3>
<ul>
<li><p>Design and operate a high-quality, weekly schedule of activities across all age groups.</p>
</li>
<li><p>Create a balanced mix of:</p>
<ul>
<li><p>Educational (learning, language, development).</p>
</li>
<li><p>Creative (arts, music, play).</p>
</li>
<li><p>Physical (sports, movement).</p>
</li>
<li><p>Social (community events, group activities).</p>
</li>
</ul></li><li><p>Source, recruit, and manage instructors, educators, and partners.</p>
</li>
<li><p>Personally oversee and participate in programming where needed to ensure quality and engagement.</p>
</li>
<li><p>Ensure programming is inclusive, culturally relevant, and aligned with Flow&rsquo;s brand.</p>
</li>
</ul><div><h3 class="jobSectionHeader"><b>3. Parent Community &amp; Ambassador Partnership</b></h3>
<ul>
<li><p>Build and activate a strong parent community within Flow.</p>
</li>
<li><p>Work closely with the <b>Parents &amp; Families Ambassador</b> to cultivate and grow the family community.</p>
</li>
<li><p>Support and enable ambassador-led initiatives, events, and engagement within the Families &amp; Parenting pillar.</p>
</li>
<li><p>Create consistent opportunities for parents to connect, share, and support each other.</p>
</li>
<li><p>Partner with the Community Engagement Lead to integrate families into the broader Flow community.</p>
</li>
<li><p>Identify and solve key &ldquo;pain points&rdquo; of family life in Riyadh through community-driven solutions.</p>
</li>
</ul><div><h3 class="jobSectionHeader"><b>4. Family Services &amp; Revenue</b></h3>
<ul>
<li><p>Develop and scale family-related services as a meaningful revenue stream, including:</p>
<ul>
<li><p>Childcare and babysitting.</p>
</li>
<li><p>Camps and holiday programs.</p>
</li>
<li><p>Tutoring and educational services.</p>
</li>
<li><p>Workshops and enrichment programs.</p>
</li>
</ul></li><li><p>Build partnerships with high-quality external providers and brands.</p>
</li>
<li><p>Balance accessibility with commercial viability.</p>
</li>
<li><p>Drive increased revenue per family while maintaining a premium experience.</p>
</li>
</ul><div><h3 class="jobSectionHeader"><b>5. Marketing &amp; Brand Positioning</b></h3>
<ul>
<li><p>Concept and execute standout family-focused experiences that build Flow&rsquo;s reputation in the market.</p>
</li>
<li><p>Position Flow as the leading residential community for families in Riyadh.</p>
</li>
<li><p>Collaborate with marketing to tell compelling stories around family life at Flow.</p>
</li>
<li><p>Leverage ambassadors, parents, and community leaders to build authentic brand credibility.</p>
</li>
<li><p>Activate public-facing family events, open days, and experiences to attract prospective residents.</p>
</li>
<li><p>Ensure the real, lived experience of families consistently matches and exceeds the brand promise.</p>
</li>
</ul><div><h3 class="jobSectionHeader"><b>6. Performance &amp; Insights</b></h3>
<ul>
<li><p>Track participation, engagement, and satisfaction across all family initiatives.</p>
</li>
<li><p>Gather feedback from parents and continuously improve offerings.</p>
</li>
<li><p>Measure impact on retention, revenue per family, and leasing demand.</p>
</li>
<li><p>Report on key metrics and performance regularly.</p></li><br>
</ul>
</div></div></div></div></div></div><div></div><h3 class="jobSectionHeader"><b>What Success Looks Like</b></h3><div>
<ul>
<li><p>High and growing participation across kids and family programming.</p>
</li>
<li><p>Strong parent satisfaction and sense of belonging.</p>
</li>
<li><p>A highly engaged Families &amp; Parenting community led in part by strong ambassador activation.</p>
</li>
<li><p>Families choosing Flow specifically for the experience offered.</p>
</li>
<li><p>Measurable contribution to:</p>
<ul>
<li><p>Renewal rates for family units.</p>
</li>
<li><p>Revenue per family.</p>
</li>
<li><p>Leasing demand from family segments.</p>
</li>
</ul></li><li><p>A vibrant, supportive, and self-sustaining family community.</p>
</li>
<li><p>Clearly improved quality and utilization of family spaces.</p>
</li>
</ul></div><h3 class="jobSectionHeader"><b>Qualifications</b></h3><div>
<ul>
<li><p>4&ndash;7 years experience in education, childcare, family services, community building, hospitality, or a related field.</p>
</li>
<li><p>Strong understanding of family needs, child development, and community dynamics.</p>
</li>
<li><p>Experience building or scaling programs, services, or community-led initiatives.</p>
</li>
<li><p>Experience working with community leaders or ambassador-type models is a strong plus.</p>
</li>
<li><p>Comfortable operating across both strategy and hands-on execution.</p>
</li>
<li><p>Excellent communication and interpersonal skills, particularly with parents and families.</p>
</li>
<li><p>Highly organized with strong execution across multiple locations.</p>
</li>
<li><p>Entrepreneurial mindset with a bias toward action.</p>
</li>
<li><p>Fluency in English required; Arabic is a plus.</p>
</li>
</ul></div><div><b>Why Join Flow?</b></div><div></div><div><b><br>
Exciting growth opportunity:</b> Be part of a fast-growing company shaping the future of residential living in the Middle East.</div><div><b>
Competitive compensation &amp; benefits.</b></div><div><b>
A chance to make an impact:</b> Help build a vibrant international community and redefine what it means to call Flow home.</div><div></div><div><br>
If you have the energy, talent, and work ethic to thrive in this role, we want to hear from you! Apply now and be part of Flow&rsquo;s success story!</div><div></div><p><br>
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</p></div>

Family Experience Manager

<div><div><b>About the Company</b></div><div></div><div><br>
At Flow, we&rsquo;re reimagining what it means to live, work, and connect. More than just a real estate company, Flow is a brand, a technology platform, and an operations ecosystem spanning condominiums, hotels, multifamily residences, and office spaces. We&rsquo;re building a new kind of living experience: one that&rsquo;s flexible, connected, and designed to create genuine community and real value for the people who call Flow home.<br>
</div><div></div><br>
<div>Our mission is oneness: prioritizing our residents and their experiences, and fostering connection with ourselves, their neighbors, and the natural world. By putting people at the center of everything we do, we&rsquo;re creating vibrant, human-centered communities where life, work, creativity, and play all come together in one place.</div>
<h3 class="jobSectionHeader"><b>Primary Function &amp; Responsibilities</b></h3><div>
<ul>
<li><p><b>Contribute to the strategic direction and prioritization of the broader company goals.</b></p>
<ul>
<li><p>Operate as a key operations team member, assisting to manage and drive strategic and operational initiatives.</p>
</li>
<li><p>Support the growing analytical needs of the business.</p>
</li>
<li><p>Serve as a subject matter expert, handling inquiries and developing action plans to address them, and assisting with the preparation and dissemination of communications</p>
</li>
</ul></li><li><p><b>Lead various high-priority strategic projects, ensuring cross-functional alignment and accountability, reporting results directly to the operations leadership team.</b></p>
<ul>
<li><p>Drive critical projects to ensure team alignment, clear accountability, and timely execution of high-quality deliverables.</p>
</li>
<li><p>Projects may include furthering key cross-functional initiatives, researching new revenue opportunities, and strategic planning around business expansion and organizational growth.</p>
</li>
</ul></li><li><p><b>Translate high-level business priorities into clear and simple initiatives that achieve KPIs tied to company goals.</b></p>
<ul>
<li><p>Create tools and templates to take the administrative burden off the on-site teams and to better communicate strategies and performance to executive leadership.</p>
</li>
<li><p>Partner with business leaders to provide data insights into business operations, financial performance, and staffing metrics.</p>
</li>
</ul></li><li><p><b>Identify bottlenecks in workflows/processes and construct/execute action plans to alleviate these pain points.</b></p>
<ul>
<li><p>Review, design, and execute improvements to org structure</p>
</li>
<li><p>Find knowledge and skills gaps and help address them</p>
</li>
<li><p>Improve current processes and coordinate organizational procedures for optimized efficiency and productivity</p>
</li>
<li><p>Serve as liaison between staff, executives, leaders, and Head of Operations regarding company environment, employee well-being, project updates, proposals, and planning</p>
</li>
</ul></li></ul></div><h3 class="jobSectionHeader"><b>Experience</b></h3><div>
<ul>
<li><p>Bachelor&rsquo;s degree or equivalent work experience required</p>
</li>
<li><p>3+ years&rsquo; in high-growth startup experience preferred</p>
</li>
</ul></div><h3 class="jobSectionHeader"><b>Knowledge and Technical Skills</b></h3><div>
<ul>
<li><p>Advanced analytics skills and excellent oral presentation skills required</p>
</li>
<li><p>Exceptional ability to convey complex concepts, findings, and strategies in written form</p>
</li>
<li><p>Experience with data analysis</p>
</li>
<li><p>Experience with budget management</p>
</li>
<li><p>Strong project reporting skills, with a focus on interdepartmental communication</p>
</li>
</ul></div><div><b>Why Join Flow?</b></div><div></div><div><b><br>
Exciting growth opportunity:</b> Be part of a fast-growing company shaping the future of residential living in the Middle East.</div><div><b>
Competitive compensation &amp; benefits.</b></div><div><b>
A chance to make an impact:</b> Help build a vibrant international community and redefine what it means to call Flow home.</div><div></div><div><br>
If you have the energy, talent, and work ethic to thrive in this role, we want to hear from you! Apply now and be part of Flow&rsquo;s success story!</div><div></div><p><br>
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</p></div>

Chief of Staff

Join Flow and explore 7   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.