Urwah Admin

FlyAkeed

فلاي أكيد توفر أفضل تجربة لحجز السفر للشركات والمؤسسات، حيث تقدم للموظفين إمكانية الحجز وفق سياسة الشركة في أي وقت من خلال تطبيق إلكتروني سهل الاستخدام. يرتبط النظام بنظام إلكتروني متكامل ومتوافق مع أنظمة الموارد البشرية، مما يسهل أتمتة إجراءات الحجز والتعديل عليها. كما يوفر النظام لوحة تحكم بسياسات السفر ومتابعة لحظية للمصاريف، مما يعزز كفاءة العمليات ويقلل من الوقت المستغرق في الحجز.

<div>About FlyAkeed:
FlyAkeed is an online platform that helps people book flights and hotels easily. We started in 2017 and are based in Riyadh, Saudi Arabia. Our travel solution simplifies the process of planning and handling work-related travel.
Highlights:<ul><li>
Current funding stage: Series A
</li><li>FlyAkeed is supported by PIF subsidiary Sanabil Investments, Elm, Artal Capital, and Alrajhi Partners.
</li></ul>At FlyAkeed, we leverage technology to transform corporate travel management. Our Operations team plays a critical role in ensuring seamless travel booking, fulfillment, and customer satisfaction by managing reservations, travel requests, and operational processes through our proprietary platform. 
Role Overview
The Travel Fulfilment Manager leads the Travel Fulfilment function within the Operations department, ensuring efficient booking execution, service delivery, operational performance, and continuous process improvement. This role is responsible for managing teams, optimizing workflows, and delivering exceptional customer experiences through technology-driven travel operations.
Key Responsibilities<ul><li>
Lead and manage the Travel Fulfilment team and daily operations.
</li><li>Ensure timely and accurate processing of travel bookings and fulfillment activities.
</li><li>Monitor operational KPIs, productivity, quality, and service levels.
</li><li>Develop and implement strategies to improve operational efficiency and customer satisfaction.
</li><li>Manage escalations and complex travel cases.
</li><li>Collaborate with Product, Technology, Customer Experience, and Commercial teams.
</li><li>Drive process improvement and automation initiatives.
</li><li>Coach, mentor, and develop team members.
</li><li>Prepare operational reports and performance reviews for leadership.</li></ul> 

Requirements 
<ul><li>
Bachelor's degree in Business Administration, Tourism, Hospitality, or a related field.
</li><li>5+ years of experience in travel operations, with at least 2 years in a leadership role.
</li><li>Strong understanding of travel booking and fulfillment processes.
</li><li>Proven leadership and people management experience.
</li><li>Excellent analytical, communication, and stakeholder management skills.
</li><li>Experience working in a technology-driven environment is preferred.</li></ul></div>

Travel Fulfilment Manager

<div>About FlyAkeed:
FlyAkeed is a leading online platform dedicated to simplifying the travel booking process for flights and hotels. Established in 2017 and headquartered in Riyadh, Saudi Arabia, we are committed to delivering an exceptional travel experience for our clients.
Highlights:
Current funding stage: Series A
Supported by: PIF subsidiary Sanabil Investments, Elm, Artal Capital, Alrajhi Partners. 
 
Role Definition
A Go-To-Market (GTM) Engineer is a hybrid technical and revenue-focused role that bridges Sales, Marketing, Growth, Revenue Operations, and Engineering. The role is responsible for designing, building, integrating, and automating the technical infrastructure that powers the buyer journey, from lead generation and data enrichment to AI-powered personalization, lead routing, pipeline management, and performance reporting. 
The GTM Engineer translates business requirements and growth strategies into scalable technical workflows that reduce manual work, improve data quality, accelerate sales execution, and drive repeatable revenue growth. 
Role Overview
We are looking for a highly technical and business-minded GTM Engineer to join FlyAkeed&rsquo;s Growth team in Riyadh. This role sits at the intersection of revenue strategy, data, automation, and systems architecture. You will be responsible for building and optimizing the technical engine behind FlyAkeed&rsquo;s go-to-market operations, including CRM workflows, enrichment systems, outbound campaigns, AI-driven personalization, lead scoring, reporting dashboards, and integrations across the sales and marketing tech stack. 
 
The ideal candidate is comfortable working with both commercial teams and technical tools. You should be able to understand sales and marketing needs, convert them into automated workflows, and continuously improve the systems that help FlyAkeed scale its revenue engine across Saudi Arabia and the GCC. 
Key Responsibilities:
GTM Systems &amp; Architecture<ul><li>
Design, build, integrate, and maintain FlyAkeed&rsquo;s GTM tech stack across CRM, marketing automation, outbound, enrichment, analytics, and sales productivity tools.</li><li>
Ensure seamless data flow between systems such as HubSpot, Clay, n8n, Make, Smartlead, Lemlist, analytics tools, and other revenue platforms.</li><li>
Translate business requirements from Sales, Marketing, Growth, and RevOps teams into scalable technical workflows.</li><li>
dentify system gaps, workflow inefficiencies, and manual processes that can be automated or improved. 
 
Workflow Automation</li></ul><ul><li>
Build and deploy automated workflows for lead capture, enrichment, scoring, qualification, routing, follow-up, and lifecycle management.</li><li>
Create automation logic to assign high-priority leads or accounts to the right sales team members in a timely and accurate manner.</li><li>
Automate repetitive sales and marketing operations to improve team productivity and execution speed.</li><li>
Maintain documentation of GTM workflows, system logic, and automation rules.
 
 
Lead Generation &amp; Outbound Operations</li></ul><ul><li>
Build and manage prospecting systems using tools such as Clay, LinkedIn Sales Navigator, enrichment platforms, and outbound sequencing tools.</li><li>
Support outbound campaign execution, including list building, segmentation, personalization workflows, sequencing, and performance tracking.</li><li>
Improve account prioritization, lead qualification, and campaign targeting based on data and market signals.</li><li>
Collaborate with Sales and Marketing teams to improve lead quality and conversion rates 
 
AI Implementation &amp; Personalization</li></ul><ul><li>
Design and implement AI-powered workflows to support account research, lead qualification, personalized outreach, sales enablement, and next-best-action recommendations.</li><li>
Configure AI and LLM-based tools to generate relevant company insights, prospect summaries, personalized messaging, and campaign support.</li><li>
Continuously test AI use cases that improve GTM efficiency, personalization, and sales productivity.</li></ul>
Data Management &amp; CRM Operations<ul><li>
Own CRM data hygiene, segmentation, deduplication, enrichment, validation rules, and lifecycle stage management.</li><li>
Ensure clean and reliable data across GTM systems to support accurate reporting and decision-making.</li><li>
Manage lead source tracking, UTM tracking, form capture, field mapping, and campaign attribution.</li><li>
Support data governance and improve consistency across sales and marketing operations.
 
 
Analytics, Reporting &amp; Experimentation</li></ul><ul><li>
Build dashboards and reports to track pipeline health, campaign performance, funnel conversion, lead quality, sales productivity, and revenue impact.</li><li>
Monitor GTM performance and identify opportunities to improve conversion rates across the buyer journey.</li><li>
Run experiments across outbound, lead scoring, personalization, routing, and campaign workflows.</li><li>
Provide insights and recommendations to support better GTM decision-making.</li></ul> 

Benefits 
<ul><li>
Minimum 3 years of hands-on experience in GTM Engineering, Revenue Operations, Marketing Operations, Sales Operations, Growth Operations, or a similar technical growth role.</li><li>
Strong experience with CRM platforms, preferably HubSpot.</li><li>
Hands-on experience with automation tools such as Clay, n8n, Make, Zapier, or similar platforms.</li><li>
Familiarity with outbound, enrichment, and prospecting tools such as Clay, Smartlead, Lemlist, or similar.</li><li>
Strong understanding of B2B sales funnels, lead generation, pipeline management, sales processes, and campaign operations.</li><li>
Ability to build workflows, manage data structures, clean datasets, and design segmentation logic.</li><li>
Strong data literacy with the ability to analyze funnel performance, campaign results, and pipeline metrics.</li><li>
Comfortable using AI tools and LLMs for research, personalization, automation, and productivity.</li><li>
Strong problem-solving skills with the ability to convert business needs into scalable technical systems.</li><li>
Good communication skills and ability to work cross-functionally with Sales, Marketing,Growth, RevOps, and Product teams.</li><li>
Based in or willing to relocate to Riyadh, Saudi Arabia.</li></ul></div>

GTM Engineer

Join FlyAkeed and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

FlyAkeed

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Travel Fulfilment Manager

GTM Engineer