Urwah Admin

flydubai

<div>MAIN OBJECTIVE OF ROLE: To manage daily pricing activities for assigned markets, aiming to maximize network revenue by applying effective Revenue Management (RM) strategies and working closely with other RM streams such as Inventory and Demand, and relevant stakeholders. KEY RESPONSIBILITIES:
<ul><li>Conducts comprehensive competitive market analysis to identify and interpret passenger demand patterns and booking trends, supporting the formulation and execution of effective pricing strategies for designated markets.</li><li>
Performs competitive benchmarking across all sales channels to broaden distribution reach and maximize exposure for all flydubai fare brands.</li><li>
Continuously monitors fare structures within the Revenue Management system to optimize the network, making adjustments through appropriate influence channels as needed.</li><li>
Maintains ongoing communication with sales and marketing teams to gather market intelligence, understand evolving market dynamics, and develop specialized pricing products aimed at increasing market share.</li><li>
Ensures all fare filings comply with established regulatory and corporate standards, coordinating efficiently with Pricing Distribution teams to guarantee timely submissions.</li><li>
Tracks and analyzes fare program performance metrics, regularly reporting insights and updates to Regional RM Leads and Sales teams.</li><li>
Monitors key Revenue Management KPIs such as Revenue per Available Seat Kilometre (RASK), yield, load factors at the network level, as well as average fares, booking volumes, and market shares at Point of Sale-Origin Destination (POS-OD) levels.</li><li>
Collaborates closely with cross-functional teams, including RM streams, commercial, sales, airport operations, and network planning, to ensure alignment of pricing strategies with broader business objectives and market responsiveness.</li><li>
Leverages in-house exception reporting tools and multiple data sources, including Power BI and MicroStrategy, for daily analytics and agile pricing decision-making.</li><li>
Develops and tests dynamic pricing rules and promotional fare structures to respond to changing market conditions and competitor actions, optimizing revenue opportunities.</li><li>
Supports pricing input and validation during the launch of new routes and seasonal schedules, ensuring competitive yet profitable fare levels.</li><li>
Assesses the impact of external factors such as fuel price fluctuations, economic trends, and regulatory changes on pricing strategy and provides actionable recommendations.</li><li>
Leads post-campaign pricing analysis and reporting to evaluate the effectiveness of fare promotions and discount strategies, identifying areas for improvement.</li><li>
Conducts comprehensive competitive market analysis to identify and interpret passenger demand patterns and booking trends, supporting the formulation and execution of effective pricing strategies for designated markets.</li><li>
Performs competitive benchmarking across all sales channels to broaden distribution reach and maximize exposure for all FZ fare brands.</li></ul>
QUALIFICATIONS:
<ul><li>Bachelor's Degree (3+ years)</li><li>
Bachelor's degree in aviation management, mathematics, economics, or business management preferred.</li><li>
Fluent in English</li><li>
Minimum 3 years experience in working with an airline Revenue Management &amp; Pricing System.</li><li>
Years with qualifications: 3 - 5 years</li></ul>
COMPETENCIES:
<ul><li>Customer Focus</li><li>
Teamwork</li><li>
Effective Communication</li><li>
Personal Accountability &amp; Commitment to achieve</li><li>
Resilience &amp; Flexibility (Can do attitude)</li></ul>
ISR Requirements: Reads and complies with the ISR policies of the Company and diligently reports any weakness or incidents to the respective Line Manager or the Information Security team. Completes all required ISR awareness sessions and follows associated guidelines in the day-to-day business operations.</div>

Senior Officer - Pricing Management

<div>
 <strong>
  MAIN OBJECTIVE OF ROLE
  <br/>
  <br/>
 </strong>
 To manage day-to-day inventory activities for assigned markets, aiming to maximize network revenue by applying effective Revenue Management strategies and working closely with other RM streams such as Pricing and Demand as well as relevant stakeholders.
 <br/>
 <br/>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Manages and validates system-generated inventory recommendations to ensure optimal seat allocation across assigned markets, supporting overall network revenue maximization.
  </li>
  <li>
   Applies overbooking strategies at the cabin level by evaluating show-up rates, historical patterns, and cancellation trends to achieve optimal load factors.
  </li>
  <li>
   Conducts detailed analysis of booking trends, market dynamics, and POS-OD mix to guide data-driven inventory decisions.
  </li>
  <li>
   Evaluates aircraft capacity and configuration needs and provide strategic recommendations to Network Planning and Operations teams.
  </li>
  <li>
   Coordinates with Airport Operations to proactively manage overbooked flights and minimize denied boardings through operational foresight.
  </li>
  <li>
   Monitors demand shifts, booking behaviors, and competitor movements, ensuring pricing and inventory strategies remain agile and aligned with market conditions.
  </li>
  <li>
   Performs post-departure flight analysis to assess the impact of inventory decisions and identify opportunities for strategic refinement.
  </li>
  <li>
   Interprets and adjusts system-generated demand forecasts, applying manual influences where necessary to reflect expected market changes.
  </li>
  <li>
   Analyzes multi-dimensional POS-OD demand trends and share actionable insights with cross-functional Revenue Management stakeholders.
  </li>
  <li>
   Tracks holiday and special event demand to ensure accurate system inputs and timely demand adjustments.
  </li>
  <li>
   Sponsors and configures demand forecasts for new route launches or frequency additions, supporting strategic growth initiatives.
  </li>
  <li>
   Monitors forecast accuracy and system health, providing feedback to support continuous improvement of forecasting models.
  </li>
  <li>
   Tracks key performance metrics, including RASK, yield, seat factor, average fare, and market share across POS-OD segments.
  </li>
  <li>
   Collaborates closely with Pricing, Demand, Commercial, Sales, Network Planning, and Airport Operations to ensure alignment on strategy and execution.
  </li>
  <li>
   Leverages analytical tools and dashboards (e.g., Power BI, MicroStrategy) to support decision-making and exception reporting.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor's Degree (3+ years)
  </li>
  <li>
   Bachelor's degree in aviation management, mathematics, economics, or business management preferred
  </li>
  <li>
   Fluent in English
  </li>
  <li>
   Minimum 3 years experience in airline commercial operations or related field.
  </li>
  <li>
   Years with qualifications: 3 - 5 years
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  COMPETENCIES
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Customer Focus
  </li>
  <li>
   Teamwork
  </li>
  <li>
   Effective Communication
  </li>
  <li>
   Personal Accountability &amp; Commitment to achieve
  </li>
  <li>
   Resilience &amp; Flexibility (Can do attitude)
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Isr Requirements
  <br/>
  <br/>
 </strong>
 Reads and complies with the ISR policies of the Company and diligently reports any weakness or incidents to the respective Line Manager or the Information Security team. Completes all required ISR awareness sessions and follows associated guidelines in the day-to-day business operations.
</div>


Senior Officer - Inventory Management

<div>MAIN OBJECTIVE OF ROLE: To manage day-to-day inventory activities for assigned markets, aiming to maximize network revenue by applying effective Revenue Management strategies and working closely with other RM streams such as Pricing and Demand as well as relevant stakeholders. KEY RESPONSIBILITIES:
<ul><li>Manages and validates system-generated inventory recommendations to ensure optimal seat allocation across assigned markets, supporting overall network revenue maximization.</li><li>
Applies overbooking strategies at the cabin level by evaluating show-up rates, historical patterns, and cancellation trends to achieve optimal load factors.</li><li>
Conducts detailed analysis of booking trends, market dynamics, and POS-OD mix to guide data-driven inventory decisions.</li><li>
Evaluates aircraft capacity and configuration needs and provide strategic recommendations to Network Planning and Operations teams.</li><li>
Coordinates with Airport Operations to proactively manage overbooked flights and minimize denied boardings through operational foresight.</li><li>
Monitors demand shifts, booking behaviors, and competitor movements, ensuring pricing and inventory strategies remain agile and aligned with market conditions.</li><li>
Performs post-departure flight analysis to assess the impact of inventory decisions and identify opportunities for strategic refinement.</li><li>
Interprets and adjusts system-generated demand forecasts, applying manual influences where necessary to reflect expected market changes.</li><li>
Analyzes multi-dimensional POS-OD demand trends and share actionable insights with cross-functional Revenue Management stakeholders.</li><li>
Tracks holiday and special event demand to ensure accurate system inputs and timely demand adjustments.</li><li>
Sponsors and configures demand forecasts for new route launches or frequency additions, supporting strategic growth initiatives.</li><li>
Monitors forecast accuracy and system health, providing feedback to support continuous improvement of forecasting models.</li><li>
Tracks key performance metrics, including RASK, yield, seat factor, average fare, and market share across POS-OD segments.</li><li>
Collaborates closely with Pricing, Demand, Commercial, Sales, Network Planning, and Airport Operations to ensure alignment on strategy and execution.</li><li>
Leverages analytical tools and dashboards (e.g., Power BI, MicroStrategy) to support decision-making and exception reporting.</li></ul>
QUALIFICATIONS:
<ul><li>Bachelor's Degree (3+ years)</li><li>
Bachelor's degree in aviation management, mathematics, economics, or business management preferred</li><li>
Fluent in English</li><li>
Minimum 3 years experience in airline commercial operations or related field.</li><li>
Years with qualifications: 3 - 5 years</li></ul>
COMPETENCIES:
<ul><li>Customer Focus</li><li>
Teamwork</li><li>
Effective Communication</li><li>
Personal Accountability &amp; Commitment to achieve</li><li>
Resilience &amp; Flexibility (Can do attitude)</li></ul>
ISR Requirements: Reads and complies with the ISR policies of the Company and diligently reports any weakness or incidents to the respective Line Manager or the Information Security team. Completes all required ISR awareness sessions and follows associated guidelines in the day-to-day business operations.</div>

<div>MAIN OBJECTIVE OF ROLE:
<div>
To provide comprehensive administrative, operational, and financial support to the Multi-Crew Pilot Licence (MPL) program by coordinating student scheduling, managing training logistics, and overseeing program budgets, payments, and vendor coordination, ensures smooth day-to-day program management, compliance with regulatory and internal standards, and supports long-term planning and program efficiency through analytics, performance tracking, and informed decision-making.</div>
KEY RESPONSIBILITIES:
<ul><li>Coordinates the onboarding process for MPL cadets, ensuring timely completion of documentation, induction, and access to systems/tools.</li><li>
Maintains and updates training records, reports, and student databases in compliance with regulatory and internal standards.</li><li>
Assists in the development and maintenance of training plans, cadet roadmaps, and weekly/monthly schedules.</li><li>
Liaises with internal departments (HR, Finance, Operations) to ensure cadets&rsquo; needs are met during each training phase.</li><li>
Monitors student attendance, leave, performance records, and escalates any issues proactively to management.</li><li>
Provides administrative support for internal meetings, audits, and reviews related to the MPL program.</li><li>
Facilitates communications between cadets, training teams, core flying schools, and relevant departments to maintain alignment and program transparency.</li><li>
Coordinates MPL program deliverables by aligning key activities, timelines, and outputs across internal teams and external partners to ensure successful delivery of each phase in accordance with approved plans.</li><li>
Monitors program costs, prepare financial forecasts, and support budgeting activities related to the MPL program..</li><li>
Monitors invoicing, reconcile payment schedules, and maintains financial records for internal and external reporting.</li><li>
Serves as the financial primary point of contact for external training providers and partner flight schools.</li><li>
Supports the development and maintenance of contracts and service level agreements with external vendors.</li><li>
Analyzes cost-benefit scenarios and propose improvements to optimize program efficiency and cost control.</li><li>
Compiles financial and progress reports for internal stakeholders and support audits and performance reviews.</li><li>
Initiates and tracks financial requests related to the MPL program, including payment submissions, purchase orders, and budget approvals, coordinating with relevant departments to ensure timely processing and completion.</li></ul>
QUALIFICATIONS:
<ul><li>Bachelor's Degree (3+ years)</li><li>
Bachelor's degree in Finance, Accounting, Business Administration, Aviation Management, or a related field</li><li>
Fluent in English</li><li>
Minimum 3 years of experience in financial administration, contract management, administrative or training support, preferably within aviation or education sectors. Experience in vendor or partner relationship management, flight training scheduling, and student affairs is highly desirable</li><li>
Experience with financial reporting, data visualization, data analysis, or training performance metrics is an advantage</li><li>
Years with qualifications: 3 - 5 years</li></ul>
COMPETENCIES:
<ul><li>Customer Focus</li><li>
Teamwork</li><li>
Effective Communication</li><li>
Personal Accountability &amp; Commitment to achieve</li><li>
Resilience &amp; Flexibility (Can do attitude)</li></ul>
ISR Requirements:
<div>
Reads and complies with the ISR policies of the Company and diligently reports any weakness or incidents to the respective Line Manager or the Information Security team. Completes all required ISR awareness sessions and follows associated guidelines in the day-to-day business operations.</div></div>

Officer - Training Affairs & Planning

<div>MAIN OBJECTIVE OF ROLE: To monitor, edit, troubleshoot and pre-empt operational data, primarily in the &lsquo;Departure Control System&rsquo; (DCS) and other systems to ensure customer experience is optimized through efficient &amp; accurate communication and efficient processing at the flydubai outstation. KEY RESPONSIBILITIES:
<ul><li>Coordinates with UAE &lsquo;Advance Passenger Information&rsquo; (API) cases for both HUB/ Outstation including their system outage, and upload API batch file on the portal for any stations who are unable to transmit it.</li><li>
Manages and directs inbound information flows to relevant departments to optimize performance.</li><li>
Provides a &ldquo;first call&rdquo; on process issues related to flight control for outstations around the network and providing trouble shooting expertise.</li><li>
Acts as focal point for management of disruption ensuring communication channels remain open and are provided with most up to date data.</li><li>
Ensures flight schedulers in run on timely manner for online check-in, through check-in, and schedule timing are matching to flight system.</li><li>
Responsible for the maintenance of all relevant system tables for the storage address and other data by station.</li><li>
Actions all requirements related to helpdesk/call center/Reservation.</li><li>
Reports all challenges and issues related to API outage/documentation authority/stations and Hub system issues.</li><li>
Coordinates close working relationship with &lsquo;Centralized Load Control&rsquo; (CLC) function ensuring payload planning and execution help maximize performance, .</li><li>
Monitors aircraft configuration and affected unserviceable seats for each flight and liaise with &lsquo;Network Control Centre&rsquo; (NCC) if any changes to update sprint with the accurate changes.</li></ul>
QUALIFICATIONS:
<ul><li>Bachelor's Degree (3+ years)</li><li>
Fluent in English</li><li>
Experience in Airport operations</li><li>
Familiarity with DCS, reservation systems, and airline data flows</li><li>
Years with qualifications: 4 - 6 years</li></ul>
COMPETENCIES:
<ul><li>Customer Focus</li><li>
Teamwork</li><li>
Effective Communication</li><li>
Personal Accountability &amp; Commitment to achieve</li><li>
Resilience &amp; Flexibility (Can do attitude)</li></ul>
ISR Requirements: Reads and complies with the ISR policies of the Company and diligently reports any weakness or incidents to the respective Line Manager or the Information Security team. Completes all required ISR awareness sessions and follows associated guidelines in the day-to-day business operations.</div>

Flight Controller

<div>MAIN OBJECTIVE OF ROLE: To develop, own and implement flydubai&rsquo;s Digital Communications Strategy, and manage the delivery of flydubai&rsquo;s Digital Communications Strategy through digital media, influencers and opinion formers, social media and content creation. KEY RESPONSIBILITIES:
<ul><li>Protects and advances the company's reputation online and supports key business priorities through the development and implementation of the company digital communications strategy (proactive and reactive strategies) and the annual social media strategy across Instagram, Facebook, X, TikTok, LinkedIn, YouTube and others, to support flydubai&rsquo;s brand, marketing, communications and commercial objectives.</li><li>
Manages daily content planning, publishing, and performance tracking, ensuring a consistent brand voice, message, and tone across all platforms and become the &lsquo;online&rsquo; voice of flydubai in the digital and social media space creating a positive buzz around flydubai.</li><li>
Leads the management of the social media agency, including briefing, task prioritisation, deliverable reviews, and performance evaluation in accordance with SLAs.</li><li>
Leads and collaborates with the Brand, Marketing, Advertising, Communications, Public Relations, Community Management and Commercial teams to align content and channel activity with marketing campaigns, product messaging and advertising goals, leveraging flydubai&rsquo;s media channels.</li><li>
Leads community management strategies and support escalation protocols in coordination with the Customer and Call Centre teams.</li><li>
Analyses performance metrics, prepare monthly and campaign-based performance reports providing persuasive feedback to all stakeholders in a timely manner, and continuously optimise content and platform mix using insights.</li><li>
Identifies, cultivates, manages and maintains relationships with social media influencers and important voices in flydubai&rsquo;s online conversation spaces and extend our current reach and engagement.</li><li>
Manages and develops the Social Media team, overseeing their tasks, encouraging professional growth, and ensuring coordination with agency outputs.</li><li>
Stays ahead of social media trends, tools, formats, and algorithms to ensure flydubai&rsquo;s content remains relevant and competitive across emerging and established channels.</li><li>
Ensures brand consistency across all social visuals and messaging, reviewing creative assets and copy for accuracy, quality, and brand alignment.</li><li>
Contributes to social media crisis communication ensuring preparedness and response planning across our digital communications channels in collaboration with the PR team, ensuring speed, accuracy, and discretion.</li><li>
Coaches, motivates and effectively manages a team of experienced digital communicators who are responsible for granular implementation of the strategy to ensure consistency, creativity, responsiveness, and alignment with both global trends and local sensitivities.</li><li>
Identifies key online journalists and bloggers for engagement as well as their participation in familiarisation (FAM) trips.</li></ul>
QUALIFICATIONS:
<ul><li>Bachelor's Degree (3+ years)</li><li>
Fluent in English &amp; Arabic</li><li>
Experience with a leading airline in the region particularly in customer experience, communications and operations is desirable.</li><li>
Years with qualifications: 8 - 10 years</li><li>
Valid, UAE Media Council License.</li></ul>
COMPETENCIES:
<ul><li>Customer Focus</li><li>
Teamwork</li><li>
Effective Communication</li><li>
Personal Accountability &amp; Commitment to achieve</li><li>
Resilience &amp; Flexibility (Can do attitude)</li><li>
Decision Making</li><li>
Strategic Thinking</li><li>
Business Acumen</li></ul>
ISR Requirements: Reads and complies with the ISR policies of the Company and diligently reports any weakness or incidents to the respective Line Manager or the Information Security team. Completes all required ISR awareness sessions and follows associated guidelines in the day-to-day business operations.</div>

Manager - Digital Communications

<div>MAIN OBJECTIVE OF ROLE: To support analytical and business intelligence capability, developing dashboards and predictive models that identify and apply data-driven solutions to solve and optimise network planning and scheduling problems. KEY RESPONSIBILITIES:
<ul><li>Designs and deploys intuitive dashboards that transform complex data into clear visuals and actionable narratives, supporting decision-making and business objectives within the context of network planning and scheduling.</li><li>
Conducts evaluations and impact analyses of network changes, such as capacity deployment, aircraft swaps, or new routes by leveraging predictive analytics.</li><li>
Supporting analytics and business intelligence within the department and helping meet the needs of the Network Planning and Scheduling team.</li><li>
Assists in delivering analytical components for special projects requiring unique BI and machine learning expertise, such as new hub analysis, joint ventures, airline start-ups, etc.</li><li>
Develop and maintain data sources and data flows in Tableau and other analytical tools, ensuring data accuracy, validity, and integrity.</li><li>
Apply machine learning algorithms and build data models to analyze time series data for forecasting, anomaly detection, and trend analysis, enhancing network performance insights.</li><li>
Assists with the analytics contributions and technical production of the annual Budget Operating Plan exercise.</li><li>
Design and build blended analytical models combining multiple data sources to generate creative insights aligned with strategic goals, key performance indicators, and progress metrics.</li><li>
Assists in risk assessment activities and in ensuring that the compliance measures are in place for the department via the company-specific Information Security Regulations (ISR) protocols.</li></ul>
QUALIFICATIONS:
<ul><li>Bachelor's Degree (3+ years)</li><li>
Degree to be in Operations Research or any STEM (Science, Technology, Engineering &amp; Mathematics) vertical</li><li>
Fluent in English</li><li>
Experience in Airline network planning or operations preferred, but not essential</li><li>
Experience as a Data Scientist/Analyst using environments such as Python or R Tableau, Power BI or MicroStrategy</li><li>
Years with qualifications: 3 - 5 years</li><li>
Certification in Data Analytics, SQL, Tableau, PowerBI or MicroStrategy preferred</li></ul>
COMPETENCIES:
<ul><li>Customer Focus</li><li>
Teamwork</li><li>
Effective Communication</li><li>
Personal Accountability &amp; Commitment to achieve</li><li>
Resilience &amp; Flexibility (Can do attitude)</li></ul>
ISR Requirements: Reads and complies with the ISR policies of the Company and diligently reports any weakness or incidents to the respective Line Manager or the Information Security team. Completes all required ISR awareness sessions and follows associated guidelines in the day-to-day business operations.</div>

Officer - Network Planning & Analytics

Join flydubai and explore 8   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

flydubai

ABOUT_COMPANY

Senior Officer - Pricing Management

Senior Officer - Inventory Management

Senior Officer - Inventory Management

Officer - Training Affairs & Planning

Flight Controller

Manager - Digital Communications

Officer - Network Planning & Analytics