Qureos Mentor

FMOL Health

<div><p>The Registered Nurse provides safe therapeutic care in a holistic and systematic way, incorporating differences into the provision of care. Integrates knowledge, skills, and experiences to meet the needs of patients and families throughout the continuum to include patient and family education. Relies on education and training to complete responsibilities within scope of licensure as registered nurse.</p></div>
<br><div><p><b>Clinical Practice and Care Management
</b></p><div><ul><li>Performs psychosocial/physiologic assessments that integrates changing data
</li></ul><ul><li>Formulates a plan of care based on trends of similar patients, including patient education and discharge planning. Tailors and prioritizes caring practice to individual needs, including cultural/ethical/spiritual needs.
</li></ul><ul><li>Participates in the planning of routine transitional health care needs. (i.e., Treatment options patient placement options, end of life options)
</li></ul><ul><li>Responds to changes in patient's needs and provides holistic care using independent clinical judgment based on knowledge drawn from education and experience.
</li></ul><ul><li>Adapts planned educational programs and information to individual patients and family by modifying teaching strategies or content. Integrates education during the delivery of patient care. Collaborates with patients/families to identify realistic desired outcomes.
</li></ul><ul><li>Ensures efficiency in the delivery of care, determines immediate priorities, and offers solution for problems.
</li></ul><ul><li>Actively advocates for patient rights and identifies potential conflict. Seeks counsel for resolution of conflict.
</li></ul><ul><li>Identifies variances from expected outcomes.
</li></ul><ul><li>Evaluates patient outcomes and makes revisions in the plan of care.
</li></ul><ul><li>Documents all patient care activities as per documentation standards. Assists the healthcare team with the documentation process.
</li></ul></div><p><b>Communication and Collaboration<br>
</b></p><div><ul><li><div><ul><li>Consistently communicates/collaborates with the health care team members, patients, and families to maximize patient outcomes.
</li></ul><ul><li>Appropriately delegates patient care activities to other health care team members and participates in making and revising staff assignments to achieve maximum productivity.
</li></ul><ul><li>Maintains knowledge regarding unit initiatives and incorporates the outcomes of the team/committees work into practice.
</li></ul><ul><li>Participates on unit teams, work groups and/or committees. Anticipates needs and voluntarily assists others.
</li></ul></div></li></ul></div><p><b>Quality<br>
</b></p><div><ul><li><div><ul><li>Demonstrates knowledge of unit-based quality improvement initiatives.
</li></ul><ul><li>Participates in quality improvement initiatives by utilizing standards, guidelines, and pathways for care delivery.
</li></ul><ul><li>Incorporates evidence-based practice and research findings into nursing practice to enhance outcomes.
</li></ul></div></li></ul></div><p><b>Professional Development<br>
</b></p><div><ul><li><div><ul><li>Acts as a clinical resource and serves as a mentor to health care team members; displays leadership behaviors.
</li></ul><ul><li>Identifies own learning needs based on self-evaluation and the progress made from the previous year's goals.
</li></ul><ul><li>Accountable for all documentation and completion of all required continuing education and competencies relevant to area of practice as defined by clinical management.
</li></ul><ul><li>Ensures improvements in practice settings by assuming responsibility for self-development in life-long learning.
</li></ul><ul><li>Provides direction and guidance to others regarding practice, serves as a resource, preceptor, and mentor. Leadership skills in critical thinking, decision-making, and problem solving.</li></ul></div></li></ul></div></div>
<br><div><p><b>Experience, Education, Training, Special Skills, and Licensure:
</b></p><ul><li>Education: Graduate of accredited school of nursing
</li><li>Skills: Proficient in the English language, verbal and written communication skills, computer skills
</li><li>Licensure: Current Louisiana State license as RN and BLS certification</li></ul></div>

Registered Nurse Medical Oncology Clinic

<div><p>Primarily responsible for processing referrals from practice providers to specialists, hospitals and diagnostic centers ensuring that the facility and insurance provider requirements are met to ensure patients obtain required services in the appropriate setting. Also responsible for accurately validating patient information, verification of insurance coverage, and ensuring the patient's experience is best in class.</p></div>
<br><div><div><ul><li>Patient Access - Referrals Processes
<div><ul><li>Accurately and efficiently processes referrals to specialists, hospitals and diagnostic centers in accordance with physician orders processing referrals in a timely manner for required services in the most appropriate setting; coordinates the referrals with insurance providers so that financial liability to the patient is minimized.
</li></ul><ul><li>Works closely with physicians, nurse practitioners and nursing staff to ensure that referrals to other providers/services/facilities are completed in accordance with payor requirements in a timely manner.
</li></ul><ul><li>Obtains/scans outside clinic records after appointment to assure continuity of care.
</li></ul></div></li></ul><ul><li>Clinic Operations &amp; Patient Flow
<div><ul><li>Actively supports clinic, practice, hospital and health system initiative related to improvement in the day-to-day operations.
</li></ul><ul><li>Assists patients with access to government and community resources to enhance their access to health care services.
</li></ul></div></li></ul><ul><li>Performance Excellence
<div><ul><li>Actively supports the organizations performance excellence initiatives including Lean Six Sigma.
</li></ul><ul><li>Performs duties in a manner that results in improved patient outcomes and patient satisfaction.
</li></ul><ul><li>Actively supports the organizations Culture of Excellence utilizing initiative to make suggestions that would improve the patient's experience and the environment of care.
</li></ul></div></li></ul><ul><li>Other Duties as Assigned
<div><ul><li>Performs other duties as assigned or requested.
</li></ul><ul><li>Provides quality training and orientation for assigned employees.</li></ul></div></li></ul></div></div>
<br><div><p>Education - High School or equivalent
 </p><p>Special Skills - Strong organizational skills; professional demeanor, excellent customer service skills, ability to multi-task, critical thinking, demonstrated computer literacy, ability to learn and demonstrate proficiency in Epic during the introductory period.</p></div><p></p>

Referral Representative - Patient Scheduling

<div><p><b>Patient Throughput Specialist (PTS) </b>&mdash; an office-based role where your nursing expertise supports hospital operations, patient safety, and care continuity behind the scenes.
</p><p>As a Patient Throughput Specialist, you&rsquo;ll coordinate patient movement during inpatient stays, ensuring patients are placed with the right care team at the right time. You&rsquo;ll use EPIC and other tools to remotely triage patients, manage consults, and support seamless hospital operations &mdash; all while collaborating closely with the Transfer Center, Emergency Department, and consulting services.
</p><p>This role is perfect for nurses who love clinical reasoning, enjoy working with data and systems, and want to remain connected to patient care without the physical demands of bedside nursing.</p></div>
<br><div><div><div><div><div><div><div><div><p><b>Step Away from the Bedside &mdash; And Step Up to Next Level Care Coordination
</b></p><p>Are you an experienced nurse looking for a meaningful career shift without leaving the clinical world behind? Join our Hospitalist team as a <b>Patient Throughput Specialist (PTS) </b>&mdash; an office-based role where your nursing expertise supports hospital operations, patient safety, and care continuity behind the scenes.
</p><p>As a Patient Throughput Specialist, you&rsquo;ll coordinate patient movement during inpatient stays, ensuring patients are placed with the right care team at the right time. You&rsquo;ll use EPIC and other tools to remotely triage patients, manage consults, and support seamless hospital operations &mdash; all while collaborating closely with the Transfer Center, Emergency Department, and consulting services.
</p><p>This role is perfect for nurses who love clinical reasoning, enjoy working with data and systems, and want to remain connected to patient care without the physical demands of bedside nursing.
</p></div></div></div></div></div></div></div><div><div><div><div><div><div>Responsibilities
<div><p><b>What You&rsquo;ll Do:
</b></p><ul><li>Receive, organize, and distribute incoming patient consults
</li><li>Perform brief chart reviews to assess severity of illness and triage appropriately
</li><li>Identify and document primary care physicians for care continuity
</li><li>Review recent medical visits to support appropriate planning
</li><li>Coordinate incoming patient transfers and referrals with the Transfer Center
</li><li>Maintain strong communication with ER teams for triage and referrals
</li><li>Run system queries and reconcile patient lists to ensure accurate tracking
</li><li>Assign city call patients to academic teams appropriately
</li><li>Generate daily reports on census, admits, consults, discharges, transfers, and deaths
</li><li>Prepare night cross-cover materials to support safe handoffs per Joint Commission standards
</li><li>Contribute to quality improvement initiatives through ongoing data collection
<br>
</li></ul></div></div></div></div></div></div></div><div><div><div><div><div><div>Qualifications
<div><p>Experience
<br>
2 years nursing experience in an acute setting
</p><p>Education
<br>
Associate's or Bachelor's degree<br>
</p><p><br>
Licensure
<br>
Current unrestricted Louisiana RN; BLS
</p><p><b>What You Bring:
</b></p><ul><li>Registered Nurse (RN) with <b>at least 2 years of hospital experience
</b></li><li>Significant medical knowledge related to hospitalized patient conditions
</li><li>Strong communication and interpersonal skills
</li><li>High proficiency in EMR systems (EPIC experience preferred)
</li><li>Highly organized and detail-oriented with the ability to multitask and prioritize
</li><li>Familiarity with local consulting services and hospital workflows is a plus</li></ul></div></div></div></div></div></div></div></div><p></p>
<br><div><p>Experience
<br>
2 years nursing experience in an acute setting
</p><p>Education
<br>
Associate's or Bachelor's degree<br>
</p><p><br>
Licensure
<br>
Current unrestricted Louisiana RN; BLS</p></div>

Patient Placement - OLOL Hospital Specialty RN WOW

<div><p>Responsible for accurately registering patients in EMR including validating patient information, verification of insurance coverage, collection of required payments and ensuring the patient's experience is best in class. Responsible for understanding and compliance of state and federal regulations related to hospital registrations.</p></div>
<br><div><div><ul><li>Customer Service/Patient Flow
<div><ul><li>Accurately and efficiently registers patients in Epic; monitors and manages the flow of patients through the clinic utilizing initiative to ensure the patient experience is best in class.
</li></ul><ul><li>Monitors patient schedules and reviews accounts to determine the patient's financial responsibility on account balance and arranges payment plans to collect. Assists patients with access to government and community resources to enhance their access to health care services.
</li></ul><ul><li>Works closely with physicians, nurse practitioners and nursing staff to ensure that referrals to other providers/services/facilities are completed in accordance with payor requirements in a timely manner.
</li></ul><ul><li>Facilitates the patient's access to information including but not limited to MyChart access.
</li></ul><ul><li>Accurately updates patient's records as needed.
</li></ul><ul><li>Accurately enters and updates charges as necessary.
</li></ul></div></li></ul><ul><li>Clinic Operations
<div><ul><li>Actively supports clinic, hospital and health system initiatives related to improvement in the day-to-day operations.
</li></ul><ul><li>Manages cash in accordance with established policies and procedures to ensure that payments are accurately credited to the patients' accounts and cash is maintained in a secure manner.
</li></ul><ul><li>Meets site collection goals.
</li></ul></div></li></ul><ul><li>Performance Excellence
<div><ul><li>Actively supports the organizations performance excellence initiatives.
</li></ul><ul><li>Performs duties in a manner that results in improved patient outcomes and patient satisfaction scores.
</li></ul><ul><li>Actively supports the organizations Culture of Excellence utilizing initiative to make suggestions that would improve the patient's experience and the environment of care.
</li></ul><ul><li>Provides quality training and orientation for other Team Members when assigned.
</li></ul></div></li></ul><ul><li>Other Duties as Assigned
<div><ul><li>Performs other duties as assigned or requested.</li></ul></div></li></ul></div></div>
<br><div><p>Experience - 6 months relevant experience (customer service, billing, registration, finance, or accounting) in medical office, hospital setting, or insurance office. Bachelor's degree substitutes for required experience.
 </p><p>Education - High School or equivalent
</p><p>Special Skills - Professional demeanor, excellent customer service skills, ability to multi-task, critical thinking, demonstrated computer literacy, ability to learn and demonstrate proficiency in Epic during the introductory period.</p></div><p></p>

Patient Access Representative 1 - Adult Rheumatology PBC

<div><p>Responsible for accurately registering patients in EMR including validating patient information, verification of insurance coverage, collection of required payments and ensuring the patient's experience is best in class. Relies on established guidelines to accomplish tasks. Works under close supervision.</p></div>
<br><div><p>1. Customer Service
</p><p>a. Patients are courteously and appropriately advised of the collection and billing procedures and anticipated charges so as to assist patients in their understanding their liability and responsibility regarding their payment as evidenced by less than 5 complaints a year.
<br>
b. All patients/families are courteously welcomed and greeted to the clinic as evidenced by lack of complaints.
<br>
c. Questions &amp; concerns from patients and/or family members are answered/addressed in an appropriate manner as evidenced by lack of customer complaints.
<br>
d. Patients are informed of their rights and Advance Directives upon request.
<br>
e. Patient and insurance information is accurately obtained and edited as necessary in the clinic's computer system, as evidenced by information is accurate at all times.
<br>
f. Accurately and efficiently registers patients in Epic; monitors and manages the flow of patients through the clinic utilizing initiative to ensure the patient experience is best in class.
<br>
g. Monitors patient schedules and reviews accounts to determine the patient's financial responsibility on account balance and arranges payment plans to collect.
<br>
h. Assists patients with access to government and community resources to enhance their access to health care services.
<br>
i. Works closely with physicians, nurse practitioners and nursing staff to ensure that referrals to other providers/services/facilities are completed in accordance with payor requirements in a timely manner.
<br>
j. Facilitates the patient's access to information including but not limited to MyChart access.
<br>
k. Accurately updates patient records as needed.
<br>
l. Accurately enters patient charges as necessary.
</p><p>2. Patient Flow
</p><p>a. Documentation related to patient referrals is accurately processed at all times.
<br>
b. Patient appointments are scheduled and rescheduled appropriately as evidenced by effective patient flow through the clinic at all times.
<br>
c. A variety of clerical duties (answer telephone calls, retrieve medical records, records data, type memorandums, etc.) are efficiently completed in a timely and efficient manner at all times.
<br>
d. Current patient charts/files and appropriate information are accurately filed as evidenced by ease of the file retrieval process.
</p><p>3. Payor Regulations
</p><p>a. Claim edits and denials are researched and discrepancies resolved within 2 days of notification.
<br>
b. All information for completing the billing process, including charge information from the physician is researched and discrepancies resolved within 2 days of receipt.
<br>
c. Charges are keyed and batches processed daily, and bank/deposit summary is prepared immediately after balancing payment to receipts.
<br>
d. Diagnosis and procedures codes are reviewed for accuracy and data is entered into the system at point of service as evidenced by up-to-date records at all times.
<br>
e. Patient payments for services rendered are verified and collected from patient 100% of the time.
<br>
f. Account balances are verified, and the outstanding balance collected from patients and the daily cash fund reconciled daily.
<br>
g. A general knowledge of the health plans, including co-pays, deductibles and co-insurance is maintained at all times.
<br>
h. Manages cash in accordance with established policies and procedures to ensure that payments are accurately credited to the patients' accounts and cash is maintained in a secure manner.
<br>
i. Meets site collection goals.<br>
</p><p><br>
4. Other Duties as Assigned:
<br>
a. Act as a backup for others in the clinic as needed.
<br>
b. Actively supports clinic, hospital and health system initiatives related to improvement in the day-to-day operations.
<br>
c. May provides training and orientation for other Team Members when assigned.
<br>
d. Other duties as assigned.</p></div>
<br><div><p>Experience: 6 months experience in a customer service/front desk role or a graduate of a front office/medical office program. Bachelor's degree may substitute for experience.
</p><p>Education: High School Diploma or Equivalent
</p><p>Special Skills: Professional demeanor, excellent customer service skills, ability to multi-task, critical thinking, demonstrated computer literacy, ability to learn and demonstrate proficiency in Epic during the introductory period.</p></div>

Patient Access Representative - Ambulatory - Pediatric Development and Therapy Center

Patient Access Representative - Ambulatory

<div><p>The Epic Application System Analyst 3 designs, configures, supports and maintains accurate and efficient Information Services technology, applications and programs to maximize organizational performance. Provides technical, systems and applications support to FMOLHS facilities and users. Provides ongoing analysis and problem-solving to ensure the integration of Epic in effective workflow and process design.</p></div>
<br><div><div><ul><li>Job Duties
<div><ul><li>Facilitates vision development, solution design, standards guidance, project scoping, IS strategy integration and implementation of efficient, high quality Epic systems.
</li></ul><ul><li>Evaluates technology, systems and application capabilities, analyzes workflow/data flow, and creates efficient and logical solutions. Plans, schedules, reviews, and performs analysis, design, construction, testing, and implementation of assigned technology and application systems. Participates in solution testing and documents clear and concise system descriptions that meet project requirements and departmental quality standards.
</li></ul><ul><li>Utilizes organizational project management methodology, processes, and systems to ensure effective and efficient project development and completion. Evaluates requests for programming and provides timetables for completion.
</li></ul><ul><li>Collaborates with FMOLHS Information Services, leaders, team members and end users to develop efficient, cost-conscious technology and applications system specifications that maximize organizational performance.
</li></ul><ul><li>Develops and implements data driven performance improvement methodologies. Maintains accurate records for use in evaluating organizational performance. Identifies ways of improving current services and consults with management on issues and problems.
</li></ul><ul><li>Ensures security, integrity, and privacy of FMOLHS data in conjunction with FMOLHS policies and procedures.
</li></ul><ul><li>Strives to promote the quality and efficiency of his/her own performance by remaining current with the latest trends in field of expertise through participation in job-relevant seminars and workshops, attendance at professional conferences, and affiliations with national and state professional organizations.
</li></ul><ul><li>Utilizes IS project management methodology and best practices to improve individual and organizational efficiency, effectiveness, and outcomes.</li></ul></div></li></ul></div></div>
<br><div><div><ul><li>3 years of experience as an Epic Certified analyst and 5 years of IS System Application experience OR 7 years of experience in healthcare, clinical, or business operations
</li></ul><ul><li>Bachelor's Degree or 4 years of experience as licensed health care clinical professional, business operations or information systems
</li></ul><ul><li>Working Conditions: Occasional pressure due to multiple calls and inquiries Subject to many interruptions Occasional travel Physical Requirements: Frequent use of hands and fingers Good visual and hearing acuity Mostly sedentary work Interpersonal Skills: Good interpersonal/human relations skills Good oral and written communication skills Problem solving and critical thinking skills
</li></ul><ul><li>License and Certification: EPIC Certification</li></ul></div></div>

EPIC Application Analyst 3 (Healthy Planet)

Join FMOL Health and explore 7   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.