Qureos Mentor

Focus

Job description: We are looking for experienced and dynamic Customer Service Representative to join our team. As a CSR, you will play a key role in representing our brand, understanding customer needs, and providing top-notch support. Your responsibilities will include answering inquiries, processing orders, and ensuring customer satisfaction by delivering exceptional service.Who We're Looking For:&#9989; UK-Based Experience: Prior experience working with UK-based firms is highly preferred.&#9989; Relevant Industry Background: Experience in the Homeware industry or a similar business is a strong advantage.&#9989; Outstanding Communication Skills: Excellent verbal and written communication abilities are essential.&#9989; Customer-Oriented Mindset: A proactive approach to problem-solving and ensuring customer satisfaction.&#9989; Adaptability &amp; Flexibility: Ability to thrive in a dynamic and fast-paced work environment.&#9989; Team Player: A collaborative attitude with a willingness to contribute to the team's success.&#9989; Tech-Savvy: Proficiency in customer service tools and systems such as G Suite, Microsoft Excel/G sheets.Key Responsibilities:<ul><li>Handle customer inquiries, resolve concerns, and provide product/service information.</li><li>Maintain a high level of customer satisfaction and retention.</li><li>Accurately update customer records and documentation.</li><li>Work closely with the team to improve service quality and efficiency.</li><li>Stay updated on product knowledge and industry trends.</li></ul>At Focus IT Services Pvt Ltd, we offer a supportive and inclusive work environment, competitive compensation, and opportunities for professional growth.<ul><li>Shift Timings: 12:45pm to 09:45pm or 01:45pm to 10:45pm [Monday to Saturday]</li><li>Location: Bahria Town Phase 4, Rawalpindi</li><li>Job Type: Full-time</li></ul>Job Type: Full-timePay: Rs55,000.00 - Rs85,000.00 per monthWork Location: In person

Customer Service Representative

About the Role: We are looking for a highly skilled and experienced Shopify Developer to join our team. The ideal candidate will specialize in creating custom-coded solutions and private/public Shopify apps to extend store functionality beyond standard themes and plugins. You will be responsible for building robust, scalable, and high-performance solutions tailored to our specific business needs.Responsibilities:<ul><li>Develop custom Shopify apps (public or private) from scratch to meet unique business requirements.</li><li>Create and modify liquid templates, sections, and components with custom code.</li><li>Build custom features, integrations, and functionalities not available through standard apps.</li><li>Optimize Shopify stores for performance, speed, and user experience.</li><li>Ensure all code follows Shopify best practices, is secure, and well-documented.</li><li>Collaborate with our team to understand requirements and propose technical solutions.</li><li>Troubleshoot and debug complex issues on the Shopify platform.</li><li>Stay updated with the latest Shopify updates, features, and API changes.</li></ul>Required Skills &amp; Qualifications:<ul><li>Proven experience as a Shopify Developer, with a strong portfolio of custom projects (not just theme customization).</li><li>Expert knowledge of Liquid, HTML5, CSS3, JavaScript (ES6+), and React.js.</li><li>Solid experience building Shopify apps using Node.js, PHP, Ruby, or similar backend languages.</li><li>Deep understanding of Shopify APIs (Admin API, Storefront API, GraphQL, REST).</li><li>Experience with Shopify Polaris design system for app UIs is a plus.</li><li>Familiarity with version control (Git), deployment processes, and development workflows.</li><li>Ability to write clean, maintainable, and well-documented code.</li><li>Strong problem-solving skills and ability to work independently.</li></ul>Preferred Qualifications:<ul><li>Experience with Shopify Plus development.</li><li>Knowledge of modern front-end frameworks (Vue.js, Next.js).</li><li>Familiarity with database management and third-party API integrations.</li><li>Previous work on performance optimization and SEO for Shopify stores.</li></ul>Job Type: Full-timePay: Rs100,000.00 - Rs200,000.00 per monthWork Location: In person

Expert Shopify Developer (Custom Apps & Code)

Join Focus and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Focus

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Customer Service Representative

Expert Shopify Developer (Custom Apps & Code)