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Foodics

Foodics is the leading restaurant operations and payment technology provider in the MENA region, supporting over 30,000 restaurants with a comprehensive software ecosystem designed to manage and scale their operations. The company aims to empower restaurateurs by offering intuitive technology that enhances operational efficiency, fosters customer connections, and ensures financial success. Foodics envisions a future where every transaction in the restaurant industry flows seamlessly through its platform, enabling culinary visions to thrive with stability and satisfaction.

<div>Who Are We❓ 
We Are Foodics! a leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarter in Riyadh and offices across 5 countries, including UAE, Egypt, Jordan and Kuwait. We are currently serving customers and partners in over 35 different countries worldwide. Our innovative products have successfully processed over 6 billion (yes, billion with a B) orders so far! making Foodics one of the most rapidly evolving SaaS companies to ever emerge from the MENA region. Also Foodics has achieved three rounds of funding, with the latest raising $170 million in the largest SaaS funding round in MENA, boosting its innovation capabilities to better serve business owners. 
The Job in a Nutshell
We're hiring a Senior Engineer to lead significant pieces of work on our platform - from shaping the problem with Product, through designing the solution, to shipping it and supporting it in production. You'll be a key technical voice on the team, helping to set the bar for what good looks like and mentoring others as you go. You'll be working with modern PHP and TypeScript/React on a platform that processes hundreds of thousands of orders a week. The challenges are real, the autonomy is high, and the team is small enough that your decisions matter.
What Will You Do❓<ul><li>
Lead the development of new features end-to-end - from refining the requirements with Product through to shipping and monitoring in production.</li><li>
Drive the technical design of significant system changes and set development standards for the Backend team.</li><li>
Mentor others and be willing to learn from them in turn.</li><li>
Enthuse about new technology and look for pragmatic opportunities to enhance our existing technology stack.</li><li>
Operate with autonomy: identify problems, propose solutions, and follow through without needing to be managed.</li></ul>
What Are We Looking For❓
Backend depth: Comfortable leading non-trivial work in modern PHP (7/8+) - Object-Oriented Design, testability, and the trade-offs of common patterns are second nature.
Frontend competence: Can ship production React/TypeScript features end-to-end without supervision.
Scale experience: You've worked on high-traffic web applications and understand what breaks at scale - database hotspots, caching, queueing, idempotency, observability.
Relational databases: Practical experience with MySQL or similar - you can read an EXPLAIN plan and fix a slow query without guessing.
Integration work: Experience designing and consuming HTTP APIs, including handling the messy realities of third-party reliability.
AI-assisted development: You use modern AI coding tools (Claude Code, Cursor, Copilot or similar) as part of your daily workflow - and you have a healthy scepticism of their output. You can tell when the model is bluffing and you don't merge code you don't understand.
Product partnership: Can work with Product Managers to refine requirements, push back constructively, and give honest estimates.
Communication: Can explain technical decisions to non-engineers and write clearly enough that async collaboration actually works.
Judgment: Strong problem-solving, attention to detail, and the instinct to ask &quot;do we actually need this?&quot; before adding complexity.
Who Will Excel❓<ul><li>
DevOps experience with a major cloud provider (AWS / GCP / Azure).</li><li>
Kubernetes, CI/CD pipelines.</li><li>
Python, Node, or other backend languages - we care more about polyglot instinct than the specific stack.</li><li>
Elasticsearch, GraphQL.</li><li>
Experience evaluating or building features that incorporate LLMs into a product (prompt design, RAG, evals, cost/latency trade-offs).</li></ul>
What We Offer You❗<ul><li>
Curated career progression planning with formal yearly reviews and informal check-ins along the way.</li><li>
Encouragement to grow into a Feature Development Lead.</li><li>
A competitive salary.</li><li>
Ample time to learn new concepts - including paid development and business-related conferences.</li><li>
Fully remote working, no commuting expenses.</li><li>
Flexible work hours. We'll need you around for a 10am stand-up; otherwise you work as and when it suits you.</li><li>
25 days holiday (plus bank holidays), with an additional day per year of service.</li><li>
Regular all-company socials and quarterly team socials.</li><li>
A team that genuinely likes learning and shipping together.</li></ul></div>

Senior Full Stack Engineer

<div>Who Are We❓
We Are Foodics! a leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarter in Riyadh and offices across 5 countries, including UAE, Egypt, Jordan and Kuwait. We are currently serving customers and partners in over 35 different countries worldwide. Our innovative products have successfully processed over 6 billion (yes, billion with a B) orders so far! making Foodics one of the most rapidly evolving SaaS companies to ever emerge from the MENA region. Also Foodics has achieved three rounds of funding, with the latest raising $170 million in the largest SaaS funding round in MENA, boosting its innovation capabilities to better serve business owners. 
 
The Job in a Nutshell 
You will be Responsible for generating and qualifying sales leads through inbound and outbound communications, scheduling product demos, managing CRM records, and supporting sales and marketing initiatives to drive business growth and customer acquisition. 
 
What Will You Do❓<ul><li>
Respond to and qualify real-time telephone and web inquiries coming from Foodics website and other communication channels regarding our company's products and services</li><li>
Do cold calls to generate new sales opportunities and endorse to the sales team, once converted</li><li>
Follow-up leads via phone and email to schedule meetings between prospects and Foodics sales team and insert leads into the CRM</li><li>
Handle inquiries and overcome objections regarding Foodics with an end goal of scheduling a sales demo</li><li>
Manage prospects with the ability to articulate value proposition, navigate objections, and foster relationships</li><li>
Communicate in a manner that establishes Foodics as an authoritative source and gives the prospect a feel for the brand</li><li>
Establish rapport on the phone and back it up with confident credibility</li><li>
Work closely with the entire sales operations team to accelerate the sales cycle and to extend our reach into target account</li><li>
Support marketing efforts by assisting in online, direct mail and other marketing campaigns</li></ul> 
What Are We Looking For❓<ul><li>
Bachelor's degree holder in Communications, English or any business course</li><li>
Confident in handling calls and making cold calls</li><li>
Excellent customer service skills - will never take a &quot;NO&quot; personality</li><li>
Previous experience in a hospitality environment is a plus</li><li>
Experience using Salesforce or any CRM systems is an advantage</li><li>
Must be fluent in speaking in Arabic and English. Fluency in other languages is an advantage</li><li>
Should be well organized and have exceptional attention to details</li><li>
A desire for continuous learning, improvement, and overall career growth</li><li>
Self-starter with the ability to work independently across functional groups and on multiple initiatives simultaneously</li><li>
Must be flexible to work in a fast-paced and evolving environment</li></ul> 
Please note that we do not offer any compensation during or after the Internship, and completion of the internship does not guarantee a full-time employment opportunity.</div>

Sales Coordinator Intern/Summer Internship

<div>Who Are We❓
We Are Foodics! a leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarter in Riyadh and offices across 5 countries, including UAE, Egypt, Jordan and Kuwait. We are currently serving customers and partners in over 35 different countries worldwide. Our innovative products have successfully processed over 6 billion (yes, billion with a B) orders so far! making Foodics one of the most rapidly evolving SaaS companies to ever emerge from the MENA region.
The Job in a Nutshell 
A Senior People Operations Specialist will be responsible for managing and supporting People Operations activities across the company's portfolio in the KSA, UAE, UK, and MENA region. This role will ensure seamless execution of payroll, benefits administration, employee lifecycle processes, compliance, and HR operations while maintaining adherence to local labor laws and statutory requirements across multiple jurisdictions. 
What Will You Do❓
Employee Lifecycle<ul><li>
Own the end-to-end employee journey, including preparing and issuing legally compliant employment contracts, and amendments.</li><li>
Manage comprehensive onboarding and orientation programs, ensuring a stellar first-day experience.</li><li>
Administer employee status changes, handling promotions, transfers, and related documentation.</li><li>
Conduct offboarding procedures including exit interviews, final settlements, and issuance of experience certificates.</li><li>
Manage all employment-related letters and documentation with the highest level of accuracy and confidentiality. 
 
Payroll &amp; HRIS Management</li><li>
Prepare, verify, and submit accurate payroll inputs (attendances, leaves, adjustments) for timely, error-free monthly payroll processing.</li><li>
Own the administration of employee benefits programs, with specific responsibility for Medical/Health Insurance: manage policy renewals, employee additions/deletions, dependent updates, and serve as the primary liaison for employee claim inquiries and troubleshooting.</li><li>
Maintain and audit employee data in our HR Information System (HRIS), ensuring data integrity and serving as the go-to expert for system configuration, reporting, and queries.</li><li>
Coordinate with finance to ensure accurate accounting and disbursement of payroll. 
 
Compliance &amp; Legal Adherence</li><li>
Ensure 100% compliance with all labor laws and regulations. This includes mandatory social insurance registrations, contributions, and filings, as well as managing all interactions with the labor office (e.g., submission of documents, resolving queries).</li><li>
Regularly review and update HR policies, handbooks, and employment templates to reflect current legal requirements.</li><li>
Proactively stay updated on legal changes impacting employment, benefits (including statutory health insurance schemes), and payroll.</li><li>
Manage government inspections, audits, and surveys, preparing all necessary documentation and serving as the point of contact.</li><li>
Maintain meticulous records for all compliance-related activities. 
 
Policy Development &amp; Process Improvement</li><li>
Contribute to developing, reviewing, and updating HR policies and procedures in line with legal mandates and industry best practices.</li><li>
Identify opportunities for automation, integration, and efficiency within the people operations framework to enhance service delivery and accuracy.</li><li>
Document and standardize all operational processes and workflows. 
 
Employee Engagement &amp; Support</li><li>
Collaborate with managers and the People team to coordinate local team-building activities and engagement initiatives.</li><li>
Serve as a trusted, primary point of contact for employee inquiries regarding policies, benefits (including medical insurance), payroll, and general HR matters, resolving issues promptly and with a high degree of service orientation.</li><li>
Foster a culture of trust and transparency through clear and compassionate communication</li></ul> 
What Are We Looking For❓<ul><li>
Bachelor&rsquo;s degree in Human Resources, Business Administration, or a related field.</li><li>
3-4+ years of proven experience in People Operations, HR Generalist, or HR Operations roles, with a strong focus on payroll, benefits administration, employee lifecycle management, and compliance.</li><li>
In-depth, hands-on experience managing mandatory social insurance programs and labor office procedures.</li><li>
Extensive experience administering group medical insurance policies, including employee enrollments, terminations, renewals, and claims support.</li><li>
High proficiency in HRIS platforms, payroll systems, and Microsoft Excel/Google Sheets.</li><li>
Comprehensive and up-to-date knowledge of local labor laws, employment regulations, and statutory benefits requirements.</li><li>
Strong attention to detail, organizational skills, and ability to manage confidential information with discretion.</li><li>
Excellent communication and stakeholder management skills.</li></ul>
Who Will Excel❓<ul><li>
strong interpersonal and communication skills</li>
Detail-oriented with strong organizational abilities 
<li>
</li></ul>What We Offer You❗ 
We believe you will love working at Foodics!<ul><li><ul><li>
We have an inclusive and diverse culture that encourages innovation and flexibility in-offices.</li><li>
We offer highly competitive compensation packages, including bonuses and the potential for shares.</li><li>
We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment.</li><li>
Join a talented team of over 30 nationalities working in 14 countries, and gain valuable experience in an exciting industry.</li><li>
We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company.</li></ul></li></ul></div>

Senior People Operations specialist

<div>
 
 Who Are We❓
 
 
 
 We Are Foodics! a leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarter in Riyadh and offices across 5 countries, including UAE, Egypt, Jordan and Kuwait. We are currently serving customers and partners in over 35 different countries worldwide. Our innovative products have successfully processed over 6 billion (yes, billion with a B) orders so far! making Foodics one of the most rapidly evolving SaaS companies to ever emerge from the MENA region.
 
 
 
 The Job in a Nutshell💡
 
 
 
 The Senior Backend Engineer will be part of the tech team and will be expected to create, maintain, test, and debug our back-end web applications. The ultimate goal is to provide fully functional and stable applications.
 
 
 
 What You Will Do❓
 
 
 
 <ul>
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 Establish and guide the architecture of several web applications
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 Collaborate with other designers, engineers, and product managers
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 Design and implement new features and functionalities
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 Use test-driven development to write well-tested code
 </li>
 <li>
 Solve complex performance problems and architectural challenges
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 Write beautiful and well-designed code that explains itself
 </li>
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 Integrate data from various services and databases
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 Offer coaching and mentoring to Junior engineers
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 Research and lead the adoption of new systems/technologies
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 Look for ways to eliminate technical debt, improve performance, and organize the code base
 
 
 </li>
 </ul>
 
 What Are We Looking For❓
 
 
 
 <ul>
 <li>
 A minimum of 5 years experience in developing large-scale web applications
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 <li>
 Extensive experience with relational databases
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 Strong PHP / Laravel experience is preferable. However, we also welcome experience in other languages
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 <li>
 Experience writing unit and integration tests
 </li>
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 Experience in designing, implementing, and deploying backend services with a focus on high availability, low latency, and consistency
 </li>
 <li>
 Solid understanding of REST APIs
 </li>
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 Good understanding of Redis and caching
 </li>
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 Experienced in leading technical projects in a fast paced environment
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 <li>
 Knowledge of modern queuing and caching systems like Redis
 </li>
 <li>
 Great communication skills and a proven past of working effectively with different stakeholders
 </li>
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 Strong analytical skills and problem-solving abilities
 </li>
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 Experience with building fintech applications is a PLUS
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 Proficiency in the English language, both written and verbal
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 Ability to adapt to a time zone difference, and thrive in a remote working environment
 
 
 </li>
 </ul>
 
 Who Will Excel❓
 
 
 
 <ul>
 <li>
 Participated in the design of large-scale systems, handling performance, scalability and latency
 </li>
 <li>
 Proven background on Fintechs and Foodtechs is a plus
 
 
 </li>
 </ul>
 
 What We Offer You❗
 
 
 
 We believe you will love working at Foodics!
 
 
 <ul>
 <li>
 We offer highly competitive compensation packages, including bonuses and the potential for shares
 </li>
 <li>
 We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment
 </li>
 <li>
 Join a talented team of over 30 nationalities working in 14 countries, and gain valuable experience in an exciting industry
 </li>
 <li>
 We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company
 </li>
 </ul>
</div>

Senior Software Engineer PAY (Back-End)

Join Foodics and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Foodics

About Company

Senior Full Stack Engineer

Sales Coordinator Intern/Summer Internship

Senior People Operations specialist

Senior Software Engineer PAY (Back-End)