Urwah Admin

foodpanda

<div>
 foodpanda is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
 
 
 
 Job Description
 
 
 
 
 About the Opportunity
 
 
 
 As a key member of our regional shops team, you will drive commercial success across our three brands foodpanda, foodora, and yemeksepeti. We are expanding our business into new verticals and the opportunities are endless. The Sales department is in charge of partnering with the retailers that want to sell their products through our marketplace.
 
 Should we get into this new segment? Should we extend our offer to that neighbourhood? How can we do it faster and more efficiently?
 
 As the Shops Sales Strategy Analyst, you will be responsible to answers these questions defining and driving the sales strategy on how to offer the best supply to our customers across the 17 countries
 
 
 
 In this role, you will:
 
 
 
 <ul>
 <li>
 Define the strategic framework to decide which Grocery and Retail partners we need in each country
 </li>
 <li>
 Ideate the right setup for a successful execution of the strategy per country
 </li>
 <li>
 Develop supporting tools and processes to ease and accelerate local sales
 </li>
 <li>
 Coordinate cross functional initiatives with Sales, Product, Logistics, Operations and Analytics to improve our Shops offering holistically
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 2+ years experience in fast-paced environments (startups, top consulting firms, top digital companies, FMCG, retailers);
 </li>
 <li>
 A problem-solving mindset: you enjoy finding smart and elegant solutions to complex, multi-disciplinary problems;
 </li>
 <li>
 A data-driven mentality: you make decisions based on data and you are not afraid of making business judgments when necessary. SQL is a plus;
 </li>
 <li>
 Experience with Salesforce is a plus;
 </li>
 <li>
 Proficiency in English
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 <ul>
 <li>
 We offer competitive benefits &amp; a hybrid work model
 </li>
 <li>
 We are fast, like mind boggling fast! So if you&rsquo;re someone who loves ever changing goals and loves optimization, you&rsquo;re the right fit for us!
 </li>
 <li>
 We love people who can develop things from scratch, own them and then work on improving them
 </li>
 <li>
 We love what we do, and we don&rsquo;t rest until we&rsquo;ve achieved our targets. So if you&rsquo;re also someone who is driven until the dream is achieved, come join us
 
 
 </li>
 </ul>
 
 Company Description
 
 
 
 As the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech, designed by people. As one of Europe&rsquo;s largest tech platforms, headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. We enable creative minds to deliver solutions that create impact within our ecosystem. We move fast, take action and adapt. No matter where you're from or what you believe in, we build, we deliver, we lead. We are Delivery Hero.
</div>

Specialist, Sales Strategy

<div>
 foodpanda is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
 
 
 
 Job Description
 
 
 
 <ul>
 <li>
 Represent foodpanda as an ambassador and serve as the primary point of contact for a portfolio of partner accounts, building long-term trusted advisor relationships.
 </li>
 <li>
 Own account performance end-to-end, including onboarding, activation, retention, and ongoing growth across your portfolio.
 </li>
 <li>
 Identify and secure new partnerships across the country to expand the partner base.
 </li>
 <li>
 Drive revenue and portfolio growth by activating relevant services and initiatives (ad sales, promotions, online marketing packages, etc.).
 </li>
 <li>
 Manage escalations and resolve high-severity partner requests by coordinating with internal stakeholders when required.
 </li>
 <li>
 Monitor, forecast, and report account performance using key commercial and operational metrics (sales results, product mix, marketing campaign performance, and other relevant KPIs).
 </li>
 <li>
 Ensure timely and effective delivery of solutions aligned with partner needs, objectives, and operational requirements.
 </li>
 <li>
 Liaise with internal teams and service providers to collect requirements, align execution, and ensure partner needs are met end-to-end
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree in a related subject
 </li>
 <li>
 At least 3-4 years solid experience in operational sales or account management role in FMCG, E- commerce
 </li>
 <li>
 Possess outstanding communication and interpersonal skills
 </li>
 <li>
 Experience in delivering client-focused solutions based on partners&rsquo; needs
 </li>
 <li>
 Detail-oriented with proven ability to manage multiple projects at a time
 </li>
 <li>
 Experience in grocery business is a plus
 </li>
 <li>
 Demonstrate ability to communicate, present and influence credibly and effectively at all levels of the organization
 </li>
 <li>
 Can work under pressure; Assertive, hands-on, dynamic and with a strong drive.
 </li>
 <li>
 Ability to analyze and draw inference from data
 </li>
 <li>
 Experience in delivering client-focused solutions based on partners&rsquo; needs
 </li>
 <li>
 Knowledge in MS office and G Suite
 </li>
 <li>
 Knowledge in the use of Salesforce preferred
 </li>
 <li>
 Self-motivated and get-it-done attitude. You roll up your sleeves and do whatever it takes to make things successful
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 <ul>
 <li>
 We are fast, like mind boggling fast! So if you&rsquo;re someone who loves ever changing goals and loves optimization, you&rsquo;re the right fit for us!
 </li>
 <li>
 We love people who can develop things from scratch, own them and then work on improving them
 </li>
 <li>
 We love what we do, and we don&rsquo;t rest until we&rsquo;ve achieved our targets. So if you&rsquo;re also someone who is driven until the dream is achieved, come join us!
 </li>
 </ul>
</div>

Assistant Manager, Account Management

<div>
 foodpanda is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
 
 
 
 Job Description
 
 
 
 
 Location: Karachi
 
 
 
 foodpanda is the leading, on-demand food and grocery delivery company in Pakistan, bringing thousands of your best loved restaurants, favourite shops and quality products from our marts into your home or office - fast! We&rsquo;re all about bringing on the smartest yet humble and authentic folks, as we continue to grow with an &ldquo;all hands on deck&rdquo; environment.
 
 
 We are looking for an experienced
 
 Head of DMart Operations
 
 to establish very strong foundation for excellence in operations and delivery of superior customer experience, consistently. This is a high-visibility role and the right person will demonstrate exceptional command on retail principles with a track record of consistently exceeding against top quartile performance benchmarks in a multi store retail format. You will co-create the strategy for the business in collaboration with key stakeholders locally and regionally. You will define and select operational model to grow the business despite internal and external shocks and challenges. You set high standards, role model collaborative behaviors and provide support and guidance to the team to learn, adopt and excel against industry best practices. You will set ambitious targets and build a high-performing organization to achieve strong business results.
 
 
 
 Responsibilities:
 
 
 
 <ul>
 <li>
 Ownership of P&amp;L: drive top line revenues while optimizing bottom line expenses
 </li>
 <li>
 Ruthless elimination of non productive costs, leakages and drive down shrinkage to best in class levels
 </li>
 <li>
 Complete accountability of operating the marts business
 </li>
 <li>
 Organize operational teams to maximize productivity while delivering against demanding service standards
 </li>
 <li>
 Recruit, on-board and coach a high-performing team to achieve ambitious targets
 </li>
 <li>
 Plan and manage successful campaigns to deliver business objectives and out perform on customer expectations
 </li>
 <li>
 Maintain close liaison with external agencies/govt departments to ensure uninterrupted operations, resolve any challenges to business continuity
 </li>
 <li>
 Ensure regular feedback and exchange of information with rider operations team to improve productivity, reduce customer complaints, enhance customer experience
 </li>
 <li>
 Inspire a large team to deliver against high standards despite adversity.
 </li>
 <li>
 Manage growth and retention of team.
 </li>
 <li>
 Drive the Operational team to ensure compliance with operational standards
 </li>
 <li>
 Balance high-level strategic thinking with hands-on execution
 </li>
 <li>
 Be an authority on commercial, operational and financial KPIs
 </li>
 <li>
 Liaise closely with regional teams and with other countries to understand best practices and tailor it to local needs
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Hands on Retail management experience is a must- understanding the basics of all functions, especially operations and commercials
 </li>
 <li>
 Very high level of ownership and astute commercial acumen
 </li>
 <li>
 Ability to lead with purpose, ethics and integrity and set high standards across the operations.
 </li>
 <li>
 Stakeholder Management - work with local &amp; regional leadership to align on priorities and resolve bottlenecks
 </li>
 <li>
 Excellent organizational and leadership abilities
 </li>
 <li>
 Outstanding communication and people skills.
 </li>
 <li>
 Prior experience in FMCG/Groceries not a must, but highly preferred
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 
 What we offer
 
 
 
 <ul>
 <li>
 A dynamic and challenging work environment.
 </li>
 <li>
 A company committed to developing you personally and professionally.
 </li>
 <li>
 A great working atmosphere with regular company and team events.
 </li>
 <li>
 A vibrant and international team committed to diversity and inclusion.
 </li>
 <li>
 Responsibility from day one in a fast growing and global company.
 </li>
 <li>
 Other benefits include free food, health and dental insurance, and learning and development opportunities!
 
 
 </li>
 </ul>
 Our parent company, Delivery Hero, is a global leader in the food delivery industry processing over 3 million orders every day and operating in 40+ markets in the world, with 18,000 employees and approximately 500,000+ restaurant partners.
</div>

Head, Dmart Operations

<div>
 To be the most loved everyday food and groceries destination!&rdquo; - that&rsquo;s our mission at foodpanda (small &lsquo;f&rsquo;).
 
 
 foodpanda is the largest food and grocery delivery platform in Asia, outside of China. Operating in more than 400 cities across 11 markets, we continue to expand and grow in our core food delivery business, as well as in new verticals like grocery deliveries, with a strong tech infrastructure at our core. From our restaurants-partners, cloud kitchens and cloud grocery stores &mdash; foodpanda is just one tap away, getting everything you need into your hands quickly and conveniently!
 
 
 If you love working with technology to create solutions and are not afraid to roll up your sleeves to get things done, you will find your tribe here at foodpanda. foodpanda comprises of people from more than 60 nationalities, and we believe in winning through diversity.
 
 
 foodpanda is part of the Delivery Hero Group, the world&rsquo;s leading local delivery platform operating in 70+ countries worldwide
 
 
 
 Job Description
 
 
 
 The pandas have embarked on an inspiring journey to serve
 
 
 &ldquo;Meal for Every Table.&rdquo;
 
 
 This adventure began in the bustling hub of our Delivery Heroes, Vendor Partners, Suppliers, Pandamarts, and Passionate Homechefs, all united by the dream of delivering joy through delicious food &amp; more. Together, our pandas face challenges, bring innovations, and with unwavering determination and heart, they strive to deliver Meal for Every Table.
 
 
 Join us on our journey as we aim to connect with 25% of Pakistan's population, delivering more than just meals, uplifting lives, and driving positive transformation throughout the nation. Come onboard as
 
 Area Sales Manager/ Territory Sales Manager
 
 and play your part in the Commercial
 
 Domain
 
 .
 
 
 On this journey, you will report to
 
 Senior Area Sales Manager.
 
 
 
 
 This is a Talent Pool role.
 
 
 
 
 Your Responsibilities will include:
 
 
 
 <ul>
 <li>
 Conduct external face-to-face meetings with vendors, including furnishing the onboarding training manual tailored-fit for a specific partner, support in vendor issues and being in contact with them.
 </li>
 <li>
 Responsible for onboarding various shops/Restaurant at different locations of the city.
 </li>
 <li>
 Work closely and proactively with the Supply, Live Operations, Sales, Account Management and Content Teams in ensuring all tasks and requirements are both accurate and conducted in a timely way.
 </li>
 <li>
 Research accounts, identify stakeholders/decision makers and generate interest about foodpanda.
 </li>
 <li>
 Oversee vendors that are newly onboarded to the platform and drive operational excellence within the platform on metrics including commercial performance, internal tools, systems, and any other special projects.
 </li>
 <li>
 Responsible for development of vendors after acquisition and maximizing their potential, including but not limited to supporting the onboarding and incubation process for the Shops.
 </li>
 <li>
 Manage and resolve vendor-related inquiries, issues, and escalations.
 </li>
 <li>
 Ability to work with different teams (inter and intra-department) to ensure smooth vendor journey and high quality of vendor experience within the platform.
 </li>
 <li>
 Visiting fields on a daily basis to make sure all targeted shops are being onboarded properly.
 </li>
 <li>
 Responsible for bringing remaining strategic brands on foodpanda portal and no category is missed from available shops in the assigned region.
 </li>
 <li>
 Maintaining the log and updating records of inventory on salesforce.
 </li>
 <li>
 Provide all relevant training and support required during the initial first month of onboarding
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 2-4 years of experience in ecommerce, FMCG sales.
 </li>
 <li>
 Bachelors degree in business administration or related field
 </li>
 <li>
 Negotiation Skills
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 
 What does your playfield look like?
 
 
 
 <ul>
 <li>
 We work in a flexible but fast paced environment.
 </li>
 <li>
 We start and end with customers to deliver exceptional service.
 </li>
 <li>
 We love to innovate, prioritize, decide, and deliver.
 </li>
 <li>
 We love what we do, and we don&rsquo;t rest until our targets are achieved.. So if you&rsquo;re also someone who is driven until the dream is achieved, come join us.
 </li>
 </ul>
</div>

Territory Sales Manager (Talent Pool)

<div>
 To be the most loved everyday food and groceries destination!&rdquo; - that&rsquo;s our mission at foodpanda (small &lsquo;f&rsquo;).
 
 
 foodpanda is the largest food and grocery delivery platform in Asia, outside of China. Operating in more than 400 cities across 11 markets, we continue to expand and grow in our core food delivery business, as well as in new verticals like grocery deliveries, with a strong tech infrastructure at our core. From our restaurants-partners, cloud kitchens and cloud grocery stores &mdash; foodpanda is just one tap away, getting everything you need into your hands quickly and conveniently!
 
 
 If you love working with technology to create solutions and are not afraid to roll up your sleeves to get things done, you will find your tribe here at foodpanda. foodpanda comprises of people from more than 60 nationalities, and we believe in winning through diversity.
 
 
 foodpanda is part of the Delivery Hero Group, the world&rsquo;s leading local delivery platform operating in 70+ countries worldwide
 
 
 
 Job Description
 
 
 
 As an Account Manager, you will be responsible for maintaining a relationship with the vendors who generate the most business in terms of orders and revenue for foodpanda.
 
 
 <ul>
 <li>
 Function as the main contact person for the city-wide Client Accounts.
 </li>
 <li>
 Development and maintenance of strong and trustworthy relationships with all Key Accounts.
 </li>
 <li>
 Analysis and identification of upcoming needs and opportunities.
 </li>
 <li>
 Negotiate contracts and close agreements to maximize profits.
 </li>
 <li>
 Responsible for MoM Growth of all assigned Accounts.
 </li>
 <li>
 Clearly communicate the progress of Weekly/Monthly/Quarterly initiatives to internal and external stakeholders.
 </li>
 <li>
 Prepare reports on Commercial Metrics, Operational Metrics, Product Mix, Marketing Campaigns etc.
 </li>
 <li>
 Forecast and track key account Metrics (e.g. monthly &amp; quarterly sales results and annual forecasts).
 </li>
 <li>
 Responsible for designing exclusive marketing campaigns, partnerships &amp; co branding activities.
 </li>
 <li>
 Support cross functional teams in delivering the strategy by facilitating communication of lessons learned, resolving urgent issues, lining up appropriate group level support and deploying processes &amp; tools.
 </li>
 <li>
 Additional tasks/projects as they arise.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor's Degree in Business Administration or relevant degree.
 </li>
 <li>
 Has an acute sense of responsibility and can take full ownership of the function.
 </li>
 <li>
 At least 1 - 2 years&rsquo; experience in the relevant field.
 </li>
 <li>
 Experience with Microsoft Office, especially Excel, or Google equivalents
 </li>
 <li>
 Your knowledge of the internet and e-commerce sector is solid
 </li>
 <li>
 You are driven and ambitious.
 </li>
 <li>
 You are very proactive and could lead independent projects.
 </li>
 <li>
 You have the ability to perform root cause analysis and build process flows.
 </li>
 <li>
 You&rsquo;re very detail oriented and pay attention to all the steps in the process
 </li>
 <li>
 You are process oriented and data driven
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 <ul>
 <li>
 We are fast, like mind boggling fast! So, if you&rsquo;re someone who loves ever changing goals and loves optimization, you&rsquo;re the right fit for us!
 </li>
 <li>
 We love people who can develop things from scratch, own them and then work on improving them.
 </li>
 <li>
 We love what we do, and we don&rsquo;t rest until we&rsquo;ve achieved our targets. So, if you&rsquo;re also someone who is driven until the dream is achieved, come join us!
 </li>
 </ul>
</div>

Senior - Key Account Manager (Talent Pool)