Qureos Mentor

Fortune Bay Resort Casino

<div><p>Director of Human Resources</p><p>
Job Description &amp; Core Responsibilities</p><div></div><div><br>
 Department: Human Resources</div><div>
 Reports To: CEO
 </div><div>FLSA Status: Exempt</div><div>
 Pay Grade: Grade 11</div><div>
 Salary Range: $91,994.37 - $137,991.56
</div><div> Gaming Class: Compact/Gaming</div><div></div><div><br>
 Application Deadline: December 2nd, 2025</div><div></div><p><br>
Position Summary:</p><p>
 The Director of Human Resources is responsible for the overall planning, directing, controlling and coordination of all administrative and operational functions of the Human Resources department. The Director of Human Resources shall direct and coordinate personally, or through subordinate personnel, activities designed to achieve department and company goals and objectives. The incumbent shall provide effective leadership with objectives of ensuring legal compliance in all aspects of Human Resources administration and programming.</p><p></p><p><br>
Core Duties and Responsibilities:</p><p>
The Director of Human Resources is responsible for the following duties:</p><div>
The Director of Human Resources works under the general supervision of the General Manager and shall directly supervise all Human Resources personnel. The Director of Human Resources is granted sufficient authority to carry out the prescribed duties and responsibilities in a forthright and ethical manner, including, but not necessarily limited to the following:</div><p><b><br>
Administration, Management, and Supervision</b><b>
</b></p><div><ul><li>Plans, develops, and establishes policies and objectives of the Human Resources department in accordance with RTC objectives and the Company&rsquo;s strategic plan.</li><li>
Supervises Human Resources staff and coordinates daily operational functions.</li><li>
Conducts employee evaluations on Human Resources staff.</li><li>
Ensures Human Resources personnel receive the necessary tools, equipment, and training to effectively perform their duties.</li><li>
Develops, revises, and maintains a fair and effective job evaluation process; approves employee evaluations and pay increases conducted by managerial staff.</li><li>
Prepares monthly and quarterly department activity and workforce reports required for the Bois Forte Reservation Tribal Council monthly meetings.</li><li>
Develops, revises or updates personnel policies as needed, ensuring managerial staff and employees are adequately informed.</li><li>
Ensures that effective record keeping practices are employed and employee personnel files and confidential employee information is properly safeguarded, secured, and stored.</li><li>
Delegates assignments and responsibilities to Human Resources staff.</li><li>
May monitor levels of employee morale through satisfaction surveys or other research instruments.<ul><li>
Conducts or directs investigations of sexual harassment allegations or other allegations of employee misconduct.</li><li>
Develops, revises and updates job descriptions; creates job descriptions in accordance with the Fair Labor Standards Act overtime provisions and the National Indian Gaming Regulatory Act licensing requirements.</li><li>
Ensures a fair and equitable program of wage administration is rendered; participates in wage studies and wage surveys; analyzes job descriptions, evaluations, and hourly staff performance levels and determines pay increases; researches and recommends wage ranges for managerial, professional, and executive positions.</li><li>
Approves leaves of absence in conjunction with General Manager as necessary.</li><li>
Makes recommendations to the General Manager and the BFDC on the hiring of Human Resources consultants or contractual work in accordance with the Procurement Policy.</li><li>
Follows personnel policies with respect to employee personnel actions; advises management on disciplinary issues and company policies.</li><li>
Ensures regulatory compliance as required by Federal, State (if applicable) and Tribal law to include the Band&rsquo;s gaming ordinance, the Tribal/State Compact, the Indian Gaming Regulatory Act and MICS requirements and other applicable employment laws.</li><li>
Analyzes statistical data and other reports concerning all aspects of employment function to identify and determine causes of personnel problems and to develop and present recommendations for improvement of organization&rsquo;s employment policies, processes, and practices.</li></ul></li></ul></div><p><b><br>
Recruitment and Retention</b><b>
</b></p><div><ul><li>Plans and directs activities of Recruitment and Onboarding Specialist ensuring an effective pre-screening, testing, and evaluation process is developed and maintained for correct job placement and that effective interviews are being conducted.</li><li>
Writes ad placements for recruitment of managerial staff when necessary; post jobs to web site; schedules and coordinates interviews; selects interview committees; develops interview questions.</li><li>
Ensures effective record keeping practices are maintained regarding tribal member recruitment efforts, interviews, job placement, and number of applicants; ensures tribal members are hired or promoted in accordance with the Native American Preference Policy in Hiring and Promotion.</li><li>
Ensures communication and posting of job vacancies at the designated reservation tribal offices.</li><li>
Ensures that exit interviews are requested to determine reasons for separations.</li><li>
Advises managers regarding employment terminations.</li></ul></div><p><b><br>
Employee Training and Development</b><b>
</b></p><div><ul><li>Ensures an effective Orientation program is developed and maintained; participates in New Employee and New Leaders Orientation sessions.</li><li>
Oversees the development and implementation of the company&rsquo;s annual comprehensive training and events programming and calendar.</li><li>
Conducts training sessions for managerial staff as needed; ensures coordination of training off-property.</li><li>
Approves in-house training curriculum<b>.</b></li><li>
Ensures new employees receive adequate on-the-job training.</li><li>
Ensures that a standard of excellence in guest service is delivered and customer satisfaction throughout the company is achieved and maintained through an effective training program.</li></ul></div><p><b><br>
Employee Information and Assistance</b><b>
</b></p><div><ul><li>Submits articles for the employee newsletter.</li><li>
Provides information to employees and/or refers to community resources; coordinates referrals for employees who need professional assistance.</li><li>
Posts appropriate company information on employee bulletin boards; monitors and updates bulletin boards regularly; approves employee bulletin board postings.</li><li>
Maintains effective and harmonious channels of communication between the Human Resources staff, front line employees, and managerial staff that promotes employee morale and enhances a positive working environment<b>.</b></li><li>
Aid managerial staff in identifying, evaluating, and resolving human relations and work performance problems; mediates conflict resolution meetings as necessary.</li><li>
Evaluates employee relations and work-related problems and meets with supervisors or managers to mediate problems; coordinates the grievance and appeals process when necessary.</li></ul></div><p></p><p><b><br>
Benefits Administration</b><b>
</b></p><div><ul><li>Directs and oversees the daily benefit administration for the company ensuring employees are receiving information and assistance; assists in explaining and interpreting company benefits to employees as needed; assists in the enrollment of employees into benefit programs or changes in coverage.</li><li>
Ensures coordination of annual audits of health plan and 401(k) pension plan.</li><li>
Analyzes group health claims and costs, and identifies trends, concerns, or problem areas.<b>
</b></li><li>Oversees and approves monthly billings for health, dental, life insurance and long-term disability.</li><li>
Works cooperatively with the Reservation Tribal Council staff to analyze and evaluate benefits programs; recommends changes to benefit plans; participates in new vendor selection when necessary.</li></ul></div><p><b><br>
Workforce Safety
</b></p><div><ul><li>Ensures effective administration for Workers Compensation program.</li><li>
Develops and ensures coordination of pre-employment, random, reasonable suspicion and post-accident drug testing.</li><li>
Ensures medical files are adequately maintained and that employees are assured of confidentiality and protection of personal information.</li></ul></div><p><b><br>
Professionalism and Work Ethic</b><b>
</b></p><div><ul><li>Promotes a working environment designed to achieve effective working relationships.</li><li>
Demonstrates good judgment in investigating and solving problems.</li><li>
Takes all opinions and suggestions under advisement before making decisions.</li><li>
Considers the relative costs and benefits of potential actions and chooses the most appropriate one.</li><li>
Conducts self with confidence and poise and treats others with respect and dignity; respects and considers the opinions of others as valid.</li><li>
Coaches, mentors and provides assistance to Human Resources staff and department managers when appropriate.<b>
</b></li><li>Maintains a well-groomed, professional appearance and attitude appropriate for the position and the situation.</li><li>
Conducts all dealings on behalf of Fortune Bay Resort and Casino with the highest ethical standards, professionalism, and moral integrity.</li></ul></div><p><b><br>
Fiduciary Responsibilities</b><b>
</b></p><div><ul><li>Develops an annual operating budget that includes accurate wage, benefit, training, and safety expense projections.</li><li>
Monitors and ensures Workers&rsquo; Compensation program is adequately funded.</li><li>
Determines appropriate funding levels for self-insured group health, dental life insurance plan.</li></ul></div><p></p><p><br>
Competencies:</p><div><ul><li>
Meets the company&rsquo;s guest service standards.</li><li>
Demonstrates teamwork/gets along well with co-workers.</li><li>
Is reliable and dependable.</li><li>
Demonstrates strong communication skills.</li><li>
Follows company and departmental policies and procedures.</li><li>
Demonstrates a positive attitude.</li><li>
Responds well to constructive criticism.</li><li>
Demonstrates expertise in his/her field.</li><li>
Demonstrates competence in fulfilling the duties outlined in his/her job description.</li><li>
Demonstrates a willingness to learn and accept new challenges.</li><li>
Projects a professional image.</li><li>
Demonstrates a high level of integrity.</li><li>
Holds him/her staff accountable.</li><li>
Fosters a healthy work environment in his/her department.</li><li>
Demonstrates effective problem-solving skills.</li><li>
Effectively executes plans and follows through on commitments.</li><li>
Demonstrates self-awareness.</li><li>
Demonstrates emotional intelligence.</li></ul></div><p></p><div><b><br>
Qualifications &ndash; Education and Experience:</b></div><p><br>
 Minimum Qualifications:</p><p>
The Director of Human Resources must have a four-year degree from an accredited college or university and a minimum of five (5) years Human Resources management experience. In addition, the position requires the following knowledge, experience and skill competencies:</p><p></p><div><ul><li><b><br>
Administration and Management Experience</b>&mdash;The Director of Human Resources must possess the necessary knowledge, leadership, and practical experience in management to plan, direct, coordinate, and control Employee Experience functions and department operations.<br>
<br>
 <b>Analytical Skills</b>&mdash;The Director of Human Resources must have strong knowledge and experience in statistics, analysis and interpretation.<br>
</li><li><b>
Written and Oral Communication Skills</b>&mdash;Must know how to interpret the meaning of information to others by translating or explaining what the information means or how it can be used. Must have the ability to communicate information effectively and appropriately to others in a non-threatening and professional manner. Must understand written documents and information and be able to present reports in a manner appropriate for the needs of the audience. Must possess effective public speaking and presentation skills and an ability to clearly write clear and concise reports, correspondence, etc.</li></ul></div><p></p><div><ul><li><b><br>
Complex Problem Solving</b>&mdash;Must be able to identify complex problems and research related information to develop and evaluate alternatives and implement solutions.</li></ul></div><p></p><div><ul><li><b><br>
Critical Thinking</b>&mdash;Must have an ability to combine pieces of information to form conclusions, establish relationships, or identify patterns or trends.</li></ul></div><p></p><div><ul><li><b><br>
Accuracy and Exactness</b>&mdash;Must be highly accurate and exact in creating reports, conclusions and analysis.</li></ul></div><p></p><div><ul><li><b><br>
Documenting and Recording Information</b>&mdash;Must be able to enter, transcribe, record, store, or maintain information in written or electronic form.</li></ul></div><p></p><div><ul><li><b><br>
Planning and Implementation</b>&mdash;Must be able to establish long-range goals and objectives and specify strategies, actions and timelines to achieve them.</li></ul></div><p></p><div><ul><li><b><br>
Responsibility for Outcomes&mdash;</b>Must be responsible for all outcomes of subordinate personnel and resulting work generated from all assigned departments.</li></ul></div><p></p><p><br>
Preferred Qualifications:</p><div><ul><li>
Human Resources experience in tribal gaming/casinos.</li></ul></div><p>
Work Environment:</p><p>
The work environment is fast-paced and requires overall good mental and physical health.</p><p>
Physical Demands:</p><p>
Job-specific abilities and requirements include:</p><p>
Ability to sit for extended periods of time.<br>
 Ability to perform repetitive motion from use of a computer.<br>
Ability to tolerate various scents, noises, and bright lights.</p><p>
Preference:</p><div>
It is the policy of the Bois Forte Band, pursuant to tribal and federal law, to give preference to qualified Native Americans in hiring, promotion, and departmental transfers. Preference will be extended to members of the Bois Forte Band, members of other federally recognized tribes and to status Natives born in Canada.</div></div>

Director of Human Resources

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Director of Human Resources