Urwah Admin

Four Seasons Hotels and Resorts

<div>
 
 About Four Seasons
 
 
 
 Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
 
 
 At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
 
 
 
 About the location:
 
 
 
 On an exclusive island in the heart of the Kingdom&rsquo;s capital, Four Seasons Hotel Bahrain Bay, with its unique architecture, has become an iconic landmark that soars as a destination in its own right, combining the best of a beach holiday and an urban getaway.
 
 
 
 About The Role
 
 
 
 The assistant director of rooms is responsible for all departments in the rooms division and provides guidance and support to the HODs in said division. This position is aimed at making sure that the division achieves all KPIs, financial and service quality related, and is directly responsible for all employees and their satisfaction in the rooms departments.
 
 
 
 What You Will Do
 
 
 
 <ul>
 <li>
 Monitor employee performance through the heads of department maintaining excellent knowledge of all colleague related issues.
 </li>
 <li>
 Lead all departments in the division (FO, Concierge, Housekeeping, Spa, Bell &amp; Door, Boutique)
 </li>
 <li>
 Provide guidance and support to all heads of departments to ensure they can manage their departments efficiently and that they are well equipped to meet the demands of the operation.
 </li>
 <li>
 Monitor and streamline all procedures to ensure they are guest oriented and aimed at providing the best possible guest experience.
 </li>
 <li>
 Review guest activities to ensure they are relevant and adding to our guest experience.
 </li>
 <li>
 Meeting VIPs and serving as a point of contact to ensure they feel recognized and contribute this way to their experience.
 </li>
 <li>
 Is fully aware of all KPIs and financial goals of the hotel in order to communicate, motivate and direct the teams to achieve them.
 </li>
 <li>
 Be a driving force behind guest centric projects, aimed at elevating the experience and recognition of qualifying guests.
 </li>
 <li>
 Be a driving force behind the development of colleagues to ensure a desirable talent pipeline.
 </li>
 <li>
 Observes physical condition of all front and back of house areas to ensure product is kept at the desired level.
 </li>
 <li>
 Attends regular operational meetings to ensure effective coordination and partnership between departments and delegates/shares accordingly.
 
 
 </li>
 </ul>
 
 What You Bring
 
 
 
 <ul>
 <li>
 Excellent communication and organizational skills; reading, writing, and oral proficiency in the English language
 </li>
 <li>
 Bachelor&rsquo;s degree is a must.
 </li>
 <li>
 Previous experience in same position with Luxury Brand.
 </li>
 <li>
 Proven record and experience in Hotel Operations
 </li>
 <li>
 High degree of analytical abilities
 </li>
 <li>
 Proven record of building strong relationships with all stake holders.
 </li>
 <li>
 Outstanding communication and presentation skills
 </li>
 <li>
 Strong focus on attention to detail and people development
 </li>
 </ul>
</div>

Assistant Director of Rooms

<div>
 
 About Four Seasons
 
 
 
 Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
 
 
 At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
 
 
 
 About the location:
 
 
 
 On an exclusive island in the heart of the Kingdom&rsquo;s capital, Four Seasons Hotel Bahrain Bay, with its unique architecture, has become an iconic landmark that soars as a destination in its own right, combining the best of a beach holiday and an urban getaway.
 
 
 Join our team at Four Seasons Hotel Bahrain Bay as a
 
 Pool &amp; Beach Host
 
 and help create unforgettable guest experiences!
 
 
 
 About The Role
 
 
 
 As the first point of contact, the Pool &amp; Beach Host sets the tone for a memorable guest journey. This role is responsible for greeting,
 
 controlling Pool and Beach access
 
 , seating guests and bidding farewell ensuring smooth operations of the Pool and Beach areas. You will collaborate with a team of Pool and Beach Attendants and Pool and Beach / Spa management to provide exceptional service.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Welcome and engage guests to create a memorable Pool &amp; Beach experience.
 </li>
 <li>
 Control Pool and Beach access
 </li>
 <li>
 Maintain the cleanliness and readiness of the Pool and Beach areas, ensuring every section is perfectly set for guests.
 </li>
 <li>
 Handle guest seating, guest inquiries and end-of-shift data coordination.
 </li>
 <li>
 Acquire thorough knowledge of guest in house, Spa members, Water sports offerings, Spa and F&amp;B restaurant details to assist guests effectively.
 
 
 </li>
 </ul>
 
 What We&rsquo;re Looking For
 
 
 
 <ul>
 <li>
 1&ndash;2 years of previous Pool host, Security/Lifeguard or Host experience; luxury hotel experience is a plus.
 </li>
 <li>
 Strong communication skills, the ability to multitask, and conflict solving skills
 </li>
 <li>
 Energetic, professional, and team-oriented, with a passion for hospitality and service.
 </li>
 <li>
 Availability to work mornings, weekends, and holidays as required.
 </li>
 <li>
 Arabic language is a plus but not mandatory
 
 
 </li>
 </ul>
 
 What You&rsquo;ll Bring To The Team
 
 
 
 <ul>
 <li>
 Exceptional interpersonal and guest service skills.
 </li>
 <li>
 A willingness to learn and take on various assignments to promote teamwork.
 </li>
 <li>
 Attention to detail and a commitment to excellence in every guest interaction.
 
 
 </li>
 </ul>
 If you&rsquo;re ready to be part of a dynamic team where your passion for service and hospitality can shine, apply now and become a vital part of our Pool &amp; Beach experience!
</div>

Pool & Beach Host

<div>
 
 About Four Seasons
 
 
 
 Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
 
 
 At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
 
 
 
 About the location:
 
 
 
 The Four Seasons Resort Dubai at Jumeirah Beach with its unparalleled location, fresh approach to luxury and legendary personalized service, has exceeded the high expectations in the ultra- competitive Dubai market. At Four Seasons we believe that our most important asset is our team of employees. The Four Seasons has a tremendous commitment to the development and training of all employees. We ensure that the best packages and finest management structure are in place to guarantee a stable environment in which development is second nature for our employees. Successful Four Seasons candidates will be offered once- in-a- lifetime opportunity rich in personal and professional growth. Four Seasons Dubai at Jumeirah Beach includes five outlets options - from the beachfront Sea Fu restaurant to the rooftop Mercury Lounge, and it includes 237 Dubai luxury hotel rooms &ndash; including 49 suites &ndash; subtle Arabic design motifs blend with cool, contemporary style, featuring soft backgrounds of blue or green. Dubai is the second largest of the seven Emirates that make up the United Arab Emirates, Dubai is located on the southern shore of the Arabian Gulf. Has a Sub- tropical, arid climate.
 
 
 
 What You Will Do
 
 
 
 <ul>
 <li>
 Responsible for answering all housekeeping incoming telephone calls while ensuring maximum operating efficiency of the department by directing all requests properly.
 </li>
 <li>
 Lead special projects to ensure the maintenance and improvement of the Housekeeping product and services.
 </li>
 <li>
 Schedule room assignment boards in the system and check staffing levels for the following day.
 </li>
 <li>
 Organize the Housekeeping office ensuring files are accurate and updated.
 </li>
 <li>
 Monitors the completion of Traces and Special Requests.
 </li>
 <li>
 Reviews guest profiles through internal systems and executes any request made for Housekeeping.
 </li>
 <li>
 Expedites any guest requests as quickly as possible and notifies Housekeeping management of any issues.
 </li>
 <li>
 Record any concerns and inform management team and/or properly resolve to ensure guest satisfaction.
 </li>
 <li>
 Communicate any room and engineering issues. Follow protocol necessary to resolve
 </li>
 <li>
 Assist with stripping, cleaning, and inspecting rooms as needed based on operational needs
 </li>
 <li>
 Works harmoniously and professionally with room attendants, house attendants, laundry attendants and fosters strong relationships with them
 </li>
 <li>
 Comply with Four Seasons&rsquo; Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.
 
 
 </li>
 </ul>
 
 What You Bring
 
 
 
 <ul>
 <li>
 Minimum two years culinary or related work experience.
 </li>
 <li>
 Excellent Computer skills.
 </li>
 <li>
 High level of spoken and written English skills.
 </li>
 <li>
 The ability to work in a fast-paced environment.
 </li>
 <li>
 Excellent organizational and time management skills.
 </li>
 <li>
 Effective communication skills.
 
 
 </li>
 </ul>
 
 What Do We Offer
 
 
 
 <ul>
 <li>
 Work Authorization
 </li>
 <li>
 Competitive tax-free salary and service charge
 </li>
 <li>
 End of service gratuity
 </li>
 <li>
 Complimentary full board living accommodation in a high quality, well-resourced staff housing
 </li>
 <li>
 Vibrant fitness facilities including gym and swimming pool
 </li>
 <li>
 Free transportation to and from work
 </li>
 <li>
 Medical and life insurance
 </li>
 <li>
 Paid annual leave
 </li>
 <li>
 Paid home leave tickets
 </li>
 <li>
 Social and sporting events
 </li>
 <li>
 Learning &amp; Development Programs
 </li>
 <li>
 Career opportunities and international transfer
 </li>
 <li>
 And more&hellip;
 
 
 </li>
 </ul>
 
 Schedule &amp; Hours
 
 
 
 <ul>
 <li>
 6 days per week over 48 working hours
 </li>
 </ul>
</div>

Housekeeping Coordinator

<div>
 
 About Four Seasons
 
 
 
 Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
 
 
 At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
 
 
 
 About the location:
 
 
 
 On an exclusive island in the heart of the Kingdom&rsquo;s capital, Four Seasons Hotel Bahrain Bay, with its unique architecture, has become an iconic landmark that soars as a destination in its own right, combining the best of a beach holiday and an urban getaway.
 
 
 
 About The Role
 
 
 
 We are currently looking to hire an
 
 In Room Service Order Taker
 
 who will be responsible for receive, process, and accurately input in-room dining orders, demonstrating attention to detail and a thorough understanding of guest preferences.
 
 
 
 What You Will Do
 
 
 
 <ul>
 <li>
 Must be fully versed with the IRD Operating System(Micros, HOTSOS, Opera, MS OFFICE)
 </li>
 <li>
 Assist in/or monitor the daily IRD operation and if required in Private Bar Operations
 </li>
 <li>
 To be in charge of a shift and handle the order taking and if required to help the floor operations including Private Bar and Amenity
 </li>
 <li>
 To ensure standards of service are maintained and consistent and to be fully conversant with all menus and menu items.
 </li>
 <li>
 Take proper handover of every shift and highlight all the important information to the staff in the shirt
 </li>
 <li>
 To be fully accustomed with the IRD Amenity process and coordinate the daily amenity work flow and create the necessary amenity reports
 </li>
 <li>
 To manage guest complaint with the necessary decision or action in order to recover them while addressing the situation to higher management
 </li>
 <li>
 Ensure hand over of the shifts are done properly so that the guests will have a flawless service without interruption of any kind.
 </li>
 <li>
 To train and to develop junior staff when joining the outlets and monitor their progress
 </li>
 <li>
 To have perfect food and beverage knowledge
 </li>
 <li>
 To ensure guest satisfaction for all orders and any guest concerns are handled and highlighted
 </li>
 <li>
 To have a good knowledge of the Food and Beverage Menu
 </li>
 <li>
 To execute proper coordination and communication with the chef to ensure timely food preparation and delivery
 </li>
 <li>
 To ensure all VIP in-house guest is highlighted with the team
 </li>
 <li>
 To assist in other Food and Beverage areas when requested to do so, as business volumes require.
 </li>
 <li>
 To maintain the Departmental Dry store and General store item inventory and maintain the PAR by ordering in a timely manner.
 </li>
 <li>
 To be available to cover extended Shifts as requested by the Restaurant Manager.
 
 
 </li>
 </ul>
 
 What You Bring
 
 
 
 <ul>
 <li>
 Provide a friendly and professional service that always exceeds guest&rsquo;s expectation.
 </li>
 <li>
 Assist in phone coverage with other departments.
 </li>
 <li>
 Assist the department to upkeep relevant notice boards.
 </li>
 <li>
 Prepare related paperwork
 </li>
 <li>
 Requires knowledge and the ability to operate computer equipment including word processing and spreadsheet software plus other systems (i.e. Opera, Windows, Bayan payroll and analysis reports etc).
 </li>
 <li>
 Accept responsibility for the health safety and welfare of all areas of the department, guests and employees and to respond properly in any hotel emergency situation.
 </li>
 <li>
 To ensure you read the hotel's employee handbook and have an understanding of and adhere to the hotel's rules and regulations and in particular, the policies and procedures relating to Fire, Hygiene, Health and Safety.
 </li>
 <li>
 Undertake other duties and responsibilities which, while outside the normal routine, will be within the overall scope of the position.
 </li>
 <li>
 Report for duty punctually wearing the correct uniform/attire and name badge.
 </li>
 <li>
 To maintain a high standard of personal appearance and hygiene and adhere to the hotel and department personal appearance standards.
 </li>
 <li>
 Maintain good working relationships with your colleagues and all other departments through working by The Golden Rule.
 </li>
 <li>
 Respond to any changes in the department as dictated by the needs of the industry, company or hotel.
 </li>
 <li>
 Be flexible and extend job duties to carry out any other reasonable duties and responsibilities within the job capability as assigned, including redeployment to alternative departments/areas if required, to meet business demands and guest service needs.
 </li>
 <li>
 Perform other tasks or projects as assigned by the hotel management.
 </li>
 </ul>
</div>

Room Service Order Taker

<div>
 
 About Four Seasons
 
 
 
 Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
 
 
 At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
 
 
 
 About the location:
 
 
 
 On an exclusive island in the heart of the Kingdom&rsquo;s capital, Four Seasons Hotel Bahrain Bay, with its unique architecture, has become an iconic landmark that soars as a destination in its own right, combining the best of a beach holiday and an urban getaway.
 
 
 
 About The Role
 
 
 
 The Guest Room Attendant delivers the best Rooms experience for our guests through attention to detail, ensuring all guest rooms are clean and up to standard. This role anticipates, customizes, and services guest&rsquo;s needs before being asked and is knowledgeable about hotel offerings and amenities.
 
 
 
 What You Will Do
 
 
 
 <ul>
 <li>
 Clean, dusts, and sanitizes all areas of the Guest Room (bedroom, living room, dining room and bathroom) according to procedure
 </li>
 <li>
 Performs Room Attendant duties in occupied rooms and check-out rooms
 </li>
 <li>
 Provides turndown service for guests
 </li>
 <li>
 Find opportunities to personalize the service experience for each guest
 
 
 </li>
 </ul>
 
 What You Bring
 
 
 
 <ul>
 <li>
 One+ year experience working in hotel housekeeping is considered an asset
 </li>
 <li>
 Strong organization skills and an eye for attention to detail
 </li>
 <li>
 Strong communication skills
 </li>
 </ul>
</div>

Guest Room Attendant

<div>
 
 About Four Seasons
 
 
 
 Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
 
 
 At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
 
 
 
 About the location:
 
 
 
 On an exclusive island in the heart of the Kingdom&rsquo;s capital, Four Seasons Hotel Bahrain Bay, with its unique architecture, has become an iconic landmark that soars as a destination in its own right, combining the best of a beach holiday and an urban getaway.
 
 
 
 About The Role
 
 
 
 The Director of Sales monitors and motivates the department activities and team to ensure that all salespersons' quotas are met, sales activities, individual accounts and group bookings are focused and coordinated with transient demand to yield the maximum revenue per available room, to maximize sales in all hotel revenue areas. The position has overall responsibility for achieving revenue goals, KPIs, guest and employee satisfaction and the financial performance of the department.
 
 
 
 What You Will Do
 
 
 
 <ul>
 <li>
 Hire, retain and develop diverse, high-caliber talent that makes a strong positive impact on the organization, and creates and sustains a work environment that embraces the brand&rsquo;s culture, ensures fair and equitable treatment and associate satisfaction to enable business success.
 </li>
 <li>
 Develop and implement strategies to exceed financial results and drive market share, customer satisfaction, employee loyalty, owner loyalty, and brand strength for the hotel.
 </li>
 <li>
 Develop and implement a sales strategy to effectively manage all the different sales channels and segmentation. Ensure the development of strategic account plans for the demand generators in the market. Deploy sales team against appropriate market segments and constantly monitor performance.
 </li>
 <li>
 Assist in the development of the annual marketing plan, ensure projects are executed for all market areas as stated in the hotel marketing plan with emphasis on increasing sales and profitability, review market analysis and determine client needs, occupancy potential, rates desired, etc.
 </li>
 <li>
 Proactively position and market the property to remain a market leader and strengthen Four Seasons brand image. Develop and execute a marketing strategy to drive revenue and meet property objectives.
 </li>
 <li>
 Ensure sales and marketing information provided to the operations departments is timely, accurate and enables property to meet or exceed guest expectations, create customer loyalty and grow market share.
 </li>
 <li>
 Identify changing market conditions and introduce appropriate changes in sales and marketing strategy to meet or exceed customer expectations and results.
 </li>
 <li>
 Know the business, the competition, the clients and customer trends.
 </li>
 <li>
 Represent the customer needs to the rest of the hotel, and constantly identify and communicate potential new revenue opportunities to the hotel executive team influencing the development of plans to tap those opportunities.
 </li>
 <li>
 Proactively develop and maintain effective relationships with internal and external key stakeholder groups.
 </li>
 <li>
 Create and execute account plans for assigned markets and territories in the Leisure Segment to ensure maximum revenue and budgeted targets are achieved.
 </li>
 <li>
 Conduct sales calls, prospecting calls, site inspections, and entertainment.
 </li>
 <li>
 Effectively manage communication with Four Seasons Sales Offices maintaining regular dialogue and providing Sales &amp; Marketing updates.
 </li>
 <li>
 Lead on-property sales functions and leverages above property sales resources to deliver results.
 </li>
 <li>
 Accomplish desired results by setting priorities and effectively managing through people and processes, using reliable tools, and leveraging resources and other parts of the organization.
 </li>
 <li>
 Assign clear goals to team members to assure success and accountability for results. Encourage sales team to set and exceed challenging objectives.
 </li>
 <li>
 Maintain strict confidentiality and ensure work is of the highest level.
 </li>
 <li>
 Be responsible for all aspects of systems, administration, database and facilities of on-site sales activities including procedures and processes specific to the daily operation of the sales team. Responsible for overseeing the contract document, escrow, loan servicing and reporting processes for new sales, buybacks, repurchases and re-sales.
 </li>
 <li>
 Manage specific markets and segmentations.
 </li>
 <li>
 Comply with Four Seasons Category One and Category Two Work Rules and Standards of Conduct as set forth in the Employee Handbook.
 </li>
 <li>
 Work harmoniously and professionally with co-workers and supervisors.
 </li>
 <li>
 Ensure full adherence to the hotel grooming standards.
 
 
 </li>
 </ul>
 
 What You Bring
 
 
 
 <ul>
 <li>
 Minimum 2 years experience in similar leadership role in luxury hospitality brand.
 </li>
 <li>
 Knowledge of the GCC market.
 </li>
 <li>
 English is a must, Arabic is preferred.
 </li>
 <li>
 Bachelor&rsquo;s degree in Marketing, Business Administration, Hospitality, or a related field.
 </li>
 <li>
 Proven track record of achieving sales targets and driving revenue growth in the luxury hospitality sector.
 </li>
 <li>
 Strategic thinker with strong analytical skills and the ability to interpret market trends.
 </li>
 <li>
 Knowledge of digital marketing, distribution channels, and revenue management principles.
 </li>
 <li>
 Exceptional communication, negotiation, and interpersonal skills.
 </li>
 <li>
 Strong organizational and time-management capabilities.
 </li>
 <li>
 Ability to motivate and lead a team with a focus on excellence and collaboration.
 </li>
 </ul>
</div>

Director of Sales

<div>
 
 About Four Seasons
 
 
 
 Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
 
 
 At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
 
 
 
 About the location:
 
 
 
 A resort-like sanctuary in Kuwait&rsquo;s heart. Discover a modern urban sanctuary in the heart of Kuwait City: a contemporary curation of Middle Eastern architecture, dazzling art and resort-like spaciousness, where striking sculptures seamlessly merge with traditional design. In this enclave of wonder &ndash; the first and only hotel in Kuwait to receive the prestigious Forbes Five-Star rating &ndash; you&rsquo;ll find soaring rooftop restaurants, leisure facilities and the city&rsquo;s largest guest rooms. Catch up with friends in the chic surrounds of Al Soor (known as La Chocolaterie of Kuwait), relax in air-conditioned cabanas by the infinity pool, ascend to a buzzing rooftop and wander the lush adjacent parkland. And with the city&rsquo;s malls and souks within a few minutes&rsquo; drive, you can experience all the spoils of the city without spoiling your precious relaxation time.
 
 
 
 What You Will Do
 
 
 
 <ul>
 <li>
 Develop accounts (new and existing) by mapping specific business and buying tendencies. Include group profile for each meeting; maintain organized and professional plan for correspondence and follow up.
 </li>
 <li>
 Perform daily telephone solicitations to new and existing accounts/customers.
 </li>
 <li>
 Promote awareness by providing presentations and personal sales calls.
 </li>
 <li>
 Maintain communication/relationship with WSO network, as well as other FS hotels toward achieving pre-determined revenue goal.
 </li>
 <li>
 Create and execute direct sales plan specific to markets/segments assignment.
 </li>
 <li>
 Work closely with catering through execution of definite program; keep Senior Management and Planning Committee promptly and fully informed of all problems or unusual matter so prompt corrective action can be taken where appropriate.
 </li>
 <li>
 Coordinate all sales related activity through the director of sales; negotiate contract specifics to achieve maximum profitability while satisfying customer needs.
 </li>
 <li>
 Excellent knowledge of sales and marketing system; have a working knowledge of local and regional competition.
 </li>
 <li>
 Conduct all sales related interactions with the highest level of professionalism while maintaining specified Four Seasons standards.
 </li>
 <li>
 Assist with all guest inquiries within the sales and marketing department, including assisting with high telephone volume and walk-in site inspections. Participate in hotel specific, local, and Four Seasons sponsored sales blitz, and telephone blitz activity.
 </li>
 <li>
 Assist operations team in &ldquo;crunch&rdquo; situations. Maintain relationships with peers at local hotels.
 
 
 </li>
 </ul>
 
 Key Components
 
 
 
 <ul>
 <li>
 Proactively manage a portfolio of accounts.
 </li>
 <li>
 Identify and pursue new sales opportunities through various channels
 </li>
 <li>
 Arrange meetings with potential clients to understand their needs.
 </li>
 <li>
 Deliver compelling presentations on our products and services.
 </li>
 <li>
 Generate regular reports and reviews using sales and financial data.
 </li>
 <li>
 Lead negotiations and address any concerns or objections.
 </li>
 <li>
 Develop segment strategies and provide market insights.
 </li>
 <li>
 Prepare and negotiate group proposals and terms.
 </li>
 <li>
 Collaborate with team members to optimize results.
 
 
 </li>
 </ul>
 
 What You Bring
 
 
 
 <ul>
 <li>
 Luxury hotel sales experience is preferred
 </li>
 <li>
 Three years previous experience in luxury hotel selling negotiated corporate accounts and strong negotiating skills.
 </li>
 <li>
 Proven track record in pursuing, evaluating, soliciting, selling, and confirming business as required in order to meet individual goals and overall budgeted sales and profitability.
 </li>
 <li>
 Exceptional organizational skills and the ability to manage several demanding tasks in a consistently busy environment.
 </li>
 <li>
 Excellent communication (verbal and written) skills in the English language, second Arabic language is preferred.
 </li>
 <li>
 Excellent interpersonal skills
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 <ul>
 <li>
 One-bedroom apartment in a high quality, well-resourced compound
 </li>
 <li>
 Private medical insurance
 </li>
 <li>
 Complimentary nights at FS Hotels worldwide
 </li>
 <li>
 Regular social and sporting events
 </li>
 <li>
 Paid home leave tickets
 </li>
 <li>
 Quality employee meals
 </li>
 <li>
 Transportation to and from work
 
 
 </li>
 </ul>
 
 Work Authorization
 
 
 
 Hotel will apply for the work authorization for the successful candidate
 
 
 We look forward to receiving your application!
</div>

Sales Manager

<div>
 
 About Four Seasons
 
 
 
 Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
 
 
 At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
 
 
 
 About the location:
 
 
 
 A resort-like sanctuary in Kuwait&rsquo;s heart. Discover a modern urban sanctuary in the heart of Kuwait City: a contemporary curation of Middle Eastern architecture, dazzling art and resort-like spaciousness, where striking sculptures seamlessly merge with traditional design. In this enclave of wonder &ndash; the first and only hotel in Kuwait to receive the prestigious Forbes Five-Star rating &ndash; you&rsquo;ll find soaring rooftop restaurants, leisure facilities and the city&rsquo;s largest guest rooms. Catch up with friends in the chic surrounds of Al Soor (known as La Chocolaterie of Kuwait), relax in air-conditioned cabanas by the infinity pool, ascend to a buzzing rooftop and wander the lush adjacent parkland. And with the city&rsquo;s malls and souks within a few minutes&rsquo; drive, you can experience all the spoils of the city without spoiling your precious relaxation time.
 
 
 
 About the location:
 
 
 
 A resort-like sanctuary in Kuwait&rsquo;s heart. Discover a modern urban sanctuary in the heart of Kuwait City: a contemporary curation of Middle Eastern architecture, dazzling art and resort-like spaciousness, where striking sculptures seamlessly merge with traditional design. In this enclave of wonder &ndash; the first and only hotel in Kuwait to receive the prestigious Forbes Five-Star rating &ndash; you&rsquo;ll find soaring rooftop restaurants, leisure facilities and the city&rsquo;s largest guest rooms. Catch up with friends in the chic surrounds of Al Soor (known as La Chocolaterie of Kuwait), relax in air-conditioned cabanas by the infinity pool, ascend to a buzzing rooftop and wander the lush adjacent parkland. And with the city&rsquo;s malls and souks within a few minutes&rsquo; drive, you can experience all the spoils of the city without spoiling your precious relaxation time.
 
 
 
 About The Role
 
 
 
 Four Seasons Hotel Kuwait at Burj Alshaya is looking for a
 
 Commercial Director
 
 (Director of Sales and Marketing)
 
 
 who shares our passion for excellence and is enthusiastic about creating the ultimate service experience. The Commercial Director will be a member of a dynamic team delivering great service to our internal and external guests. This position reports to the General Manager.
 
 
 The Commercial Director forms part of the Hotel Leadership team who collectively makes key strategic and operational decisions for the Hotel. Commercial Director is responsible to direct and oversee all marketing activities with the support of teams including, Sales, Catering, Conference Services, Public Relations and Revenue Management for the Hotel and ensure that all activities and bookings are focused to yield maximum revenue per room occupied. Moreover, to uncover, prospect and sell group and individual business, in accordance with the objectives established in the Marketing Plan and Budget. Also, monitor and motivate the sales activities and the sales team and to ensure that all sales persons' quotas are met. In addition, ensure that sales activities, individual accounts and group bookings are focused and coordinated with transient demand to yield the maximum revenue per available room. Finally, maximize sales in all hotel revenue areas and implement and support all FS Sales and Marketing strategies, plans and goals.
 
 
 
 What You Will Do
 
 
 
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 The Commercial Director forms a part of the Hotel Leadership team who collectively make key strategic and operational decisions for the Hotel.
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 Will oversee and lead all Sales, Marketing, PR and Revenue activities with the support of teams including Sales, Catering, Reservations, Advertising, and Public Relations for the Hotel and ensures that all activities and bookings are focused to yield maximum revenue per room occupied.
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 We are looking for individuals who are strategic, proactive and who have a proven track record in both Sales and Marketing.
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 Applicants need to evidence strong revenue and budget management skills, have a creative flair for marketing, have good communication and interpersonal skills and demonstrate effective leadership.
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 Regular travel is required with this position.
 
 
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 What You Bring
 
 
 
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 Three (3) to five (5) years of experience in related position with Four Seasons or other luxury organizations.
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 Reading, writing and oral proficiency in both English and Arabic languages is a must.
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 Must have a thorough knowledge of all jobs in the Sales and Marketing Division.
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 Must be willing to work a flexible schedule in order to accomplish all responsibilities and tasks.
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 Must have a high degree of professional integrity, and be able to work in a safe, prudent and organized manner.
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 Must have a commitment to follow all local and corporate policies and procedures.
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 Minimum a Bachelor Degree in Business/ Hospitality Management.
 
 
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 Work Authorization
 
 
 
 Hotel will apply for the Kuwait work authorization for the successful candidate. We look forward to receiving your job application for this exciting opportunity!
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Commercial Director (Director of Sales & Marketing)

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