Qureos Mentor

Four Seasons Hotels & Resorts, Saudi Arabia

<div>
 
 About Four Seasons
 
 
 
 Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
 
 
 At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
 
 
 
 About the location:
 
 
 
 An architectural icon in the heart of Saudi Arabia&rsquo;s vibrant capital soaring over the city in the iconic Kingdom Tower, Four Seasons Hotel Riyadh is a buzzing hub at the forefront of style and sophistication. Redesigned interiors bring authentic Saudi heritage and craftsmanship to life, while our distinguished team provides a bespoke experience through thoughtful, personalized service and hospitality.
 
 
 
 Purpose
 
 
 
 Respond to a wide variety of the guest requests by accurately assessing the needs and offering personal recommendations and touches to achieve maximum satisfaction while complying with all Four Seasons&rsquo; policies.
 
 
 
 Main Tasks And Responsibilities
 
 
 
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 The ability to display, at all times, a friendly, courteous and professional manner in all dealings with guests, patrons and other employees.
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 The ability to welcome and register hotel guests with an emphasis on fulfilling requests, following special handling instructions and adhering to established credit policies and procedures.
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 The ability to handle a multitude of keys.
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 The ability to quote and be familiar with room and rate availability for current and future dates.
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 The ability to accept reservations, changes and cancellations in the absence of reservations staff.
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 The ability to select and block rooms for arriving guests; pre-register individuals or groups as required; assist in escorting VIPs and return guests to their rooms as requested.
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 The ability to work closely with the Guest Services and Concierge staff to coordinate the efficient handling of guest luggage and follow up on guest requests.
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 The ability to handle guest problems or complaints.
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 The ability to utilize the computer system in running daily reports and in blocking special requests.
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 The ability to keep all support departments informed of necessary information or requests.
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 The ability to handle safety deposit box requests; including distributing, giving access to and closing procedures.
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 The ability to complete key packets and vouchers, and to modify registration cards.
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 The ability to check guests out of the hotel in accordance with procedures; make change, cash checks, exchange foreign currency, and post charges to guest accounts.
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 The ability to maintain a balanced bank assigned to you from the hotel.
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 The ability to reconcile all transactions at the close of the shift and to cash out.
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 The ability to recite hours of operation of all hotel facilities and special service codes.
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 The ability to understand the tasks performed by a telephone operator, a reservationist, a concierge and a housekeeper.
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 The ability to handle hotel emergency procedures and situations with maturity and professionalism.
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 The ability to perform as night receptionist and assist with the night audit procedures.
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 The ability to perform tasks and projects as delegated by the Assistant Manager, Night Manager, Front Office Manager or Rooms Division Manager.
 
 
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 Confidentiality
 
 
 
 <ul>
 <li>
 Whist working for the Company there will be access to a wide variety of confidential information concerning the Company, guests and employees. It is vital that all such information remains confidential and must not be disclosed to anyone outside the Company, guests and employees, unless otherwise stated. Please refer to the Employee Handbook for full policy details
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 </ul>
</div>

Front Desk Receptionist

<div>
 
 About Four Seasons
 
 
 
 Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
 
 
 At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
 
 
 
 About the location:
 
 
 
 An architectural icon in the heart of Saudi Arabia&rsquo;s vibrant capital soaring over the city in the iconic Kingdom Tower, Four Seasons Hotel Riyadh is a buzzing hub at the forefront of style and sophistication. Redesigned interiors bring authentic Saudi heritage and craftsmanship to life, while our distinguished team provides a bespoke experience through thoughtful, personalized service and hospitality.
 
 
 
 Main Tasks And Responsibilities
 
 
 
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 The ability to perform clerical duties such as dictation, typing, filing and telephone answering for the Engineering Department.
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 The ability to maintain benchmark calendars for 90 day, semi-annual and annual performance evaluations of staff members.
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 The ability to assist guests&rsquo; and departments&rsquo; requests for maintenance from the Engineering Department and route the requests to the appropriate person(s)/department(s).
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 The ability to assist in planning and implementing procedures, systems and controls to ensure an efficient operation of the Engineering Department.
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 The ability to maintain logs on movement and inventory of stock items and tools.
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 The ability to maintain par stocks and the distribution of items.
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 The ability to handle the primary research and follow-up necessary on the purchasing of equipment, replacement parts and repairs. This includes contacting vendors for best prices, writing purchase orders, receiving goods and completing projects.
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 The ability to ensure that the work order/request system is properly executed and that items from the logbook are followed up as necessary.
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 The ability to assist in developing and updating comprehensive departmental policies, procedures and manuals.
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 The ability to assist in compiling a monthly consumption report on heat, light and power to include electricity, gas, steam and water.
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 The ability to prepare purchase requisitions and work orders and liaise efficiently with the Chief Engineer and the Director of Engineering on such matters.
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 The ability to handle the Director of Engineering&rsquo;s calendar for appointments with contractors and vendors.
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 Must possess excellent organizational skills that will enable an adequate filing system whereby necessary documents can be obtained immediately.
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 The ability to handle necessary follow-up and updating of availability of both internal and external training opportunities through Human Resources Department and making such information known to the engineering management staff and scheduling of same.
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 The ability to complete all payroll records for proper signature.
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 The ability to prepare and follow through on any other projects or tasks as assigned by engineering management staff.
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 The ability to ensure effective communication and good relations between the Engineering Department and other departments within the hotel.
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 The ability to ensure timely completion of all assigned responsibilities.
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 The ability to respond properly in any hotel emergency or safety situation.
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 The ability to handle and report any accident immediately, no matter how minor.
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 The ability to always conduct oneself in a professional manner to reflect the high standards of Four Seasons Hotels and encourage staff to do the same.
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 The ability to follow proper payroll procedures.
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 The ability to answer telephones according to Four Seasons' standards.
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 The ability to maintain a good working relationship with other employees, providing instruction and encouragement as needed.
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 The ability to ensure a clean, neat, and organized work area.
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 The ability to respond properly to all emergency conditions or safety situations such as fires, power failures, leaks, floods, etc.
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 The ability in reporting any damages observed within the hotel and surrounding area, whether it is guestroom, public areas, or any employee housing units through the Engineering reporting systems in place. Reporting to be done as soon as possible or within one hour of discovery.
 
 
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 </ul>
 
 Confidentiality
 
 
 
 <ul>
 <li>
 Whist working for the Company there will be access to a wide variety of confidential information concerning the Company, guests, and employees. It is vital that all such information remains confidential and must not be disclosed to anyone outside the Company, guests, and employees, unless otherwise stated. Please refer to the Employee Handbook for full policy details
 </li>
 </ul>
</div>

Engineering Admin Coordinator

<div>
 
 About Four Seasons
 
 
 
 Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
 
 
 At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
 
 
 
 About the location:
 
 
 
 Steps from the Prophet&rsquo;s Mosque, our Hotel will offer luxury accommodation for the city&rsquo;s 1.5 million annual visitors. The new-build hotel will be located at the heart of Madinah and steps from one of the most historic and significant sites in the region: Al-Masjid an-Nabawi, also known as the Prophet&rsquo;s Mosque. Madinah is also home to the Quba Mosque, which is regarded as the oldest mosque in the world.
 
 
 
 About The Role
 
 
 
 We are seeking an experienced and dynamic
 
 Chief Engineer
 
 to lead the engineering and maintenance operations at Four Seasons Hotel Madinah. Reporting to the Assistant Director of Engineering, you will be responsible for overseeing the entire engineering department, ensuring the efficient maintenance and repair of hotel systems, equipment, and infrastructure. Your leadership will be critical in maintaining the hotel's facilities at the highest standard, ensuring optimal functionality, guest safety, and energy efficiency.
 
 
 
 What You Will Do
 
 
 
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 Oversee all engineering operations, including maintenance of mechanical, electrical, HVAC, plumbing systems, fire safety systems, and other building infrastructure.
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 Lead the engineering team, providing direction, training, and support to ensure high-quality service and adherence to safety standards.
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 Implement preventive maintenance programs to ensure all systems and equipment are functioning efficiently.
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 Manage and supervise all aspects of the hotel's energy management, water treatment, and waste disposal systems, ensuring cost-effective operations and sustainability.
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 Conduct regular inspections of the hotel&rsquo;s facilities to identify maintenance issues and ensure compliance with safety, health, and environmental regulations.
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 Ensure the implementation of emergency preparedness plans and procedures in case of system breakdowns or safety incidents.
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 Oversee capital improvement projects, including renovations, system upgrades, and new equipment installations, ensuring projects are completed on time and within budget.
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 Foster a culture of safety and compliance by ensuring engineering staff follow all local regulations, hotel policies, and industry best practices.
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 Liaise with other hotel departments, including Housekeeping, Front Office, and F&amp;B, to ensure smooth coordination of engineering services and operational needs.
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 Manage relationships with external vendors and contractors for maintenance and repairs, ensuring they meet the hotel&rsquo;s standards for quality and performance.
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 Monitor guest feedback and respond to guest-related maintenance concerns, ensuring issues are resolved in a timely and efficient manner.
 
 
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 What You Bring
 
 
 
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 Bachelor&rsquo;s degree in mechanical or electrical engineering, or a related technical field.
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 Proven experience in engineering management, preferably within a luxury hospitality setting.
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 Strong leadership skills, with the ability to motivate and manage a team of engineers and maintenance staff.
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 In-depth knowledge of building systems, including HVAC, electrical, plumbing, fire safety, and mechanical systems.
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 Experience in energy management, sustainability initiatives, and green building practices.
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 Strong financial management skills, with experience managing budgets, costs, and capital improvement projects.
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 Excellent problem-solving skills, with the ability to address complex technical issues efficiently.
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 Strong communication and interpersonal skills, with the ability to collaborate with senior management and other hotel departments.
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 Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint); experience with engineering management software is a plus.
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 Proficiency in English.
 
 
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 What We Offer
 
 
 
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 Competitive salary in a tax-free environment.
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 Housing and transportation allowances.
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 30 days of vacation plus public holidays.
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 Complimentary meals and uniform cleaning.
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 Medical and life insurance.
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 Employee Assistance Program and worldwide complimentary room nights.
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 Opportunities for growth and development.
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 Additional family benefits.
 
 
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 Schedule &amp; Hours
 
 
 
 This is a full-time role.
 
 
 
 Supporting the Saudi nationalization scheme, we are looking forward to connecting with Saudi nationals whom have a passion for engineering and building maintenance. Suitable candidates must be eligible to work in Madinah, Saudi Arabia.
 
</div>

Chief Engineer

<div>
 
 About Four Seasons
 
 
 
 Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
 
 
 At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
 
 
 
 About the location:
 
 
 
 An architectural icon in the heart of Saudi Arabia&rsquo;s vibrant capital soaring over the city in the iconic Kingdom Tower, Four Seasons Hotel Riyadh is a buzzing hub at the forefront of style and sophistication. Redesigned interiors bring authentic Saudi heritage and craftsmanship to life, while our distinguished team provides a bespoke experience through thoughtful, personalized service and hospitality.
 
 
 
 The Role of the Content Creator
 
 
 
 As a Content Creator at Four Seasons Hotel Riyadh, you will be a vital part of the marketing and PR team, responsible for producing high-quality visual content that reflects the luxury and elegance of the brand and its outlets.
 
 
 Your creativity and technical skills will be essential in storytelling, supporting marketing campaigns, social media, and brand promotions through captivating videos and photographs.
 
 
 
 Four Seasons Hotel Riyadh
 
 
 
 Prime location in the heart of the capital, nestled within the iconic 99-storey Kingdom Tower. Situated at such a prestigious address, our property offers unparalleled proximity to key business areas, shopping centres, and cultural sites, 276 spacious and light-filled rooms, including 39 luxurious suites.
 
 
 Areas of responsibility are Sales &amp;Marketing, F&amp;B, Rooms.
 
 
 
 Food &amp; Beverage
 
 
 
 The hotel offers three exceptional restaurant venues, collectively offering a seating capacity of 250 guests.
 
 
 Our event facilities, with a mix of Ballroom and Meeting Rooms offer a remarkable 7,213 square meters (77,640 square feet) of space, making them the perfect choice for a wide range of events.
 
 
 
 SPA and Wellness
 
 
 
 Nestled within our establishment, our world-class spa offers an array of indulgence across 8 treatment rooms for male guests and 1 treatment room designed exclusively for female guests. This haven of rejuvenation also encompasses high end facilities and a meticulously outfitted fitness centre.
 
 
 Complementing this luxurious setting is our Spa department, boasting a diverse and dedicated team of 25 colleagues, all united in their mission to provide exceptional service to our esteemed guests.
 
 
 
 Knowledge And Skills
 
 
 
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 Proven experience as a videographer and photographer, preferably in hospitality, luxury, or lifestyle sectors.
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 Strong portfolio showcasing videography, photography, and editing skills.
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 Proficient with professional camera equipment and editing software.
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 Excellent storytelling skills through visual media.
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 Creative mindset with strong attention to detail.
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 Ability to work independently and in a team under tight deadlines.
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 Good communication and interpersonal skills.
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 Knowledge of drone operation and aerial filming is a plus.
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 Experience with social media platforms, consumer engagement.
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 Maintain a harmonious and professional relationship with co-workers, supervisors and all departments.
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 Speak with others using clear and professional language.
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 Be friendly, customer centric, smile and able to work in a team environment.
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 Comply with and enforce Four Seasons&rsquo; Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact
 
 
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 </ul>
 
 What To Expect
 
 
 
 Competitive Net Salary in a Tax-Free Environment
 
 
 Housing provided
 
 
 Transportation provided
 
 
 30 days&rsquo; vacation
 
 
 10 days Public Holidays per year
 
 
 Paid home leave tickets
 
 
 Complimentary employee meals
 
 
 Medical Insurance
 
 
 Life Insurance
 
 
 Employee Assistance Program
 
 
 Worldwide Complimentary Room Nights with Four Seasons
 
 
 Laundry/dry cleaning for provided for work attire
 
 
 Growth &amp; Development opportunities
</div>

Content Creator Four Seasons Hotel, Riyadh

<div>
 
 About Four Seasons
 
 
 
 Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
 
 
 At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
 
 
 
 About the location:
 
 
 
 An architectural icon in the heart of Saudi Arabia&rsquo;s vibrant capital soaring over the city in the iconic Kingdom Tower, Four Seasons Hotel Riyadh is a buzzing hub at the forefront of style and sophistication. Redesigned interiors bring authentic Saudi heritage and craftsmanship to life, while our distinguished team provides a bespoke experience through thoughtful, personalized service and hospitality.
 
 
 
 Key Responsibilities
 
 
 
 
 People Functions:
 
 
 
 <ul>
 <li>
 Maintain professional and harmonious relationships with colleagues, vendors, and departments.
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 Support a collaborative work environment and assist across purchasing functions as needed.
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 Uphold company conduct standards and maintain respectful vendor interactions.
 
 
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 </ul>
 
 Product Functions
 
 
 
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 Ensure compliance with internal controls, policies, and hygiene standards.
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 Supervise and coordinate all receiving and storeroom operations including labeling, dating, pricing, rotation, and storage.
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 Monitor inventory levels and work with the team to fulfill requisitions promptly.
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 Maintain perpetual inventory records and assist in resolving cost discrepancies.
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 Conduct and participate in regular inventory counts and maintain cleanliness and security of all storage areas.
 
 
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 </ul>
 
 Profit Functions
 
 
 
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 Collaborate with operational departments to manage stock levels and par inventories.
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 Participate in month-end, quarterly, and annual inventories for food, beverages, and operating equipment.
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 Support cost control measures and sustainability initiatives such as food hygiene, waste reduction, and Green Committee programs.
 
 
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 </ul>
 
 Qualifications
 
 
 
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 <li>
 Experience in receiving, storeroom, or inventory control roles, preferably in hospitality.
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 Strong organizational and communication skills.
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 Attention to detail and commitment to hygiene and safety standards.
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 Familiarity with inventory systems and Microsoft Office applications.
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 </ul>
</div>

Purchasing Supervisor