Qureos Mentor

Fourthline ventures private limited

Key Responsibilities<ul><li>Make outbound calls to customers for order confirmation.</li><li>Verify customer details such as address, product selection, and payment mode.</li><li>Clearly explain order details, expected dispatch timelines, and delivery updates.</li><li>Share order status (confirmed, packed, dispatched, out for delivery, etc.).</li><li>Handle basic customer queries with confidence and clarity.</li><li>Maintain call records, update CRM/order dashboard.</li><li>Coordinate with the operations/logistics team for smooth order processing.</li><li>Ensure high customer satisfaction and a professional communication experience.</li></ul>Requirements<ul><li>Good communication skills in Hindi + Fluent English (As mostly customer are south Indians).</li><li>Confident and polite phone etiquette.</li><li>Ability to handle customer queries with patience.</li><li>Basic computer knowledge (Excel/Google Sheets is a plus).</li><li>Ability to work responsibly without constant supervision.</li><li>Prior experience in customer calling/support is an advantage, but not mandatory.</li></ul>Who Should Apply<ul><li>Freshers looking for a customer-calling or telecalling role with English fluency</li><li>Candidates who enjoy interacting with people</li><li>Individuals who are reliable, organized, and good at communication</li></ul>Job Type: Full-timePay: &#8377;9,685.11 - &#8377;12,000.00 per monthBenefits:<ul><li>Work from home</li></ul>Work Location: Remote

Customer Care Executive

Join Fourthline ventures private limited and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Fourthline ventures private limited

ABOUT_COMPANY

Customer Care Executive