Qureos Mentor

Fourwinds Casino

<div>SUMMARY:

Responsible for maintaining a high level of vigilance while properly executing security duties on the assigned shift to adequately protect the life and property of guests, employees, and the entire facility. Responsible for maintaining a high level of integrity and practicing, supporting, and promoting the exceptional service standards of Four Winds Casino Resort.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:
<ul>
<li>The following is a list of the main duties and responsibilities for the position. However, other duties may be assigned as deemed necessary by management. All duties must be performed in accordance with applicable Tribal, Federal, other applicable requirements, and company specific policies, procedures, and practices.
</li><li>Generate written reports for security-related incidents involving guests, employees, and the facility.</li>
<li>Escort and observe guests and employees to ensure their safety; identify and report potential safety hazards.</li>
<li>Familiarize with hazardous materials on property and comply with relevant laws and regulations.</li>
<li>Act as a Dispatcher during emergencies, coordinate solutions, and inform outside agencies as directed.</li>
<li>Operate property vehicles as needed.</li>
<li>Maintain knowledge of the facilities and special events to advise guests and employees.</li>
<li>Ensure safe transportation of monies and assist in the opening and closing of gaming tables.</li>
<li>Interact positively and professionally with guests and employees.</li>
<li>Facilitate information flow and attend departmental meetings.</li>
<li>Maintain a series of keys and access locked areas as necessary.</li>
<li>Verify identification for individuals appearing under 21 to ensure compliance with gaming regulations.</li>
<li>Monitor the EVOLV Weapon System.</li>
<li>Conduct suspicious bag and unusual item inspections.</li>
<li>Verify and monitor gaming badges, vendor/contractor access, and unauthorized access.</li>
<li>Coordinate special events, manage crowd control, and prepare emergency action plans.</li>
<li>Detect suspicious behavior and threats and respond accordingly.</li>
<li>Monitor suspicious items and improper acquisition of property.</li>
<li>Interact with guests upon entering and departing according to service standards.</li>
<li>Enforce outside alcohol policies.</li>
<li>Testify in court when subpoenaed.</li>
</ul>
Promotes the following within the department and among all employees:
<ul>
<li>Creates an atmosphere of fun for all casino guests.</li>
<li>Encourages mutual respect, dignity and integrity with all employees, by setting positive examples at all times.</li>
</ul>
QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE:

High school diploma or general education degree (GED) preferred.

SPECIAL QUALIFICATIONS:

Minimum of one (1) year experience in law enforcement or gaming security preferred. Excellent communication skills required.

This position requires a Level 2 Gaming License.

LANGUAGE SKILLS:

Ability to read, analyze, and interpret documents, such as policy and procedure manuals, maintenance instructions, and other related documents. Ability to respond to common inquiries from other employees or guests.

MATHEMATICAL SKILLS:

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

REASONING ABILITY:

Ability to apply common sense reasoning to variety of situations.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is also regularly required to stand, walk, sit, and use hands to finger, handle, or feel objects, tools or controls. The employee is occasionally required to reach with hands and arms, and to sit, climb or balance, and stoop, kneel, crouch or crawl.
The employee is regularly required to lift and/or move up to fifty pounds, and occasionally lift and/or move up to one hundred pounds.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee is regularly exposed to outside weather conditions.

The noise level in the work environment is usually moderate. When on the casino floor, the noise level increases to loud. A casino environment is typically smoky.</div>

Security Officer

<div>SUMMARY:

Responsible for providing dining service to all guests in an efficient, courteous and professional manner, displaying a high standard of guest services.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:
<ul>
<li>Delivers prompt, efficient and courteous service of food and beverages to venue guests in accordance with venue standards.</li>
<li>Performs necessary tasks to service guests, i.e., taking and filling all food and drink orders and assisting in maintaining guests dining area in a clean and neat manner.</li>
<li>Receives payment from food and beverage guests in a prompt and courteous manner.</li>
<li>Adheres to established cash control policies and procedures.</li>
<li>Utilizes point-of-sale system, quotes accurate pricing, gives correct change, accounts for all cash, charge, and complimentary sales according to established procedures.</li>
<li>Clears all tables, resetting them for new seating, ensuring tables are set in accordance with venue standards and guests achieving a pleasurable dining experience.</li>
<li>Maintains cleanliness of all side stations, responsible for stocking dishes, silverware, paper supplies and any other required items.</li>
<li>Answers any guest questions and refers them, if necessary, to appropriate management personnel.</li>
<li>Monitors guest alcohol consumption and responds accordingly.</li>
<li>Maintains professional grooming and appearance.</li>
<li>Keeps sight lines neat and organized.</li>
<li>Sweeps or mops as necessary.</li>
<li>Serve ice water as necessary.</li>
</ul>
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.

Promotes the following within the department and among all employees:
<ul>
<li>Creates an atmosphere of fun for all casino guests.</li>
<li>Encourages mutual respect, dignity and integrity with all employees, by setting positive examples at all times.</li>
</ul>
QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE:

High school or G.E.D preferred.

SPECIAL QUALIFICATIONS:

Strong interpersonal and communication skills required.
This position requires a Level 4 Gaming License.

LANGUAGE SKILLS:

Ability to read, analyze, and interpret documents, such as policy and procedure manuals, maintenance instructions, and other related documents. Ability to respond to common inquiries from other employees or guests.

MATHEMATICAL SKILLS:

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

REASONING ABILITY:

Ability to apply common sense reasoning to variety of situations.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, reach with hands and arms, and talk or hear. The employee frequently is required to stand and walk. Specific vision abilities required by this job include: close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

 The employee must regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move more than 75 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate. When on the casino floor, the noise level increases to loud. A casino environment is typically smoky.</div>

Food Attendant - Timbers

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Fourwinds Casino

About Company

Security Officer

Food Attendant - Timbers