Qureos Mentor

Franklin Group

<div><div><b>Job Title: </b><b>Maintenance Supervisor</b></div>
<div><b>Supervisor: </b>Community Manager</div>
<div><b>FLSA Status:</b> Non &ndash;Exempt (Hourly)</div>
<div></div><div><b>JOB SUMMARY:</b> Performs maintenance duties and supervises and coordinates activities of the maintenance team to ensure that all upkeep, inventory and repair of grounds and buildings of the community are completed in an efficient manner.</div>
<div></div><div><b>ESSENTIAL DUTIES AND RESPONSIBILITIES </b>include the following but are not limited to the job specifications contained herein. Additional duties or job functions that can be performed safely may be required as deemed necessary by supervisory personnel.</div>
<ul><li>Responsible for the inventory, ordering and delivery of all necessary supplies and equipment for the maintenance, custodial and grounds teams under the direction and with the approval of the Community Manager.</li>
<li>Responsible for timely response to work order requests, make-readies, etc.</li>
<li>Responsible for scheduling and performing preventative maintenance.</li>
<li>Responsible for ensuring OSHA (Occupational Safety &amp; Health Act) standards and company safety policies are complied with at all times.</li>
<li>Rotates on-call responsibilities with other maintenance staff as well as back up the Maintenance Technician as required.</li>
<li>Responsible for the scheduling and direct supervision of all in-house and/or vendor work.</li>
<li>Specifically, responsible for the scheduling of product review appointments in such a manner as to avoid &ldquo;drop-in&rdquo; sales calls.</li>
<li>Assisting the Community Manager in interviewing, screening and recommendations for any potential maintenance, grounds, and housekeeping personnel.</li>
<li>Responsible for the subsequent training of all maintenance, grounds, and housekeeping personnel.</li>
<li>Responsible for the research and evaluation of all current and potential products used in the maintenance and upkeep of the community.</li>
<li>Assists in the disciplinary or promotional recommendations required for all service, custodial and grounds personnel.</li>
<li>Analyzes and resolves work problems or assists workers in solving work problems.</li>
<li>Initiates or suggests plans to motivate workers to achieve work goals.</li>
<li>Responsible for the supply and upkeep of all tools required by the Company for Maintenance Technicians.</li>
<li>Responsible for reporting unusual or extraordinary circumstances regarding the community or residents.</li>
<li>Provide constant vendor/contractor communications concerning work scheduling, billings, vendor relations and certificate of insurance.</li>
<li>Responsible for maintaining the required community uniform and ensuring a professional appearance and attitude for all maintenance, custodial and grounds personnel at all times.</li>
<li>Responsible for courteous, efficient response at all times.</li>
<li>Thorough knowledge of company policies and procedures.</li>
<li>Responsible for seeking educational opportunities and self-improvement for personal growth and development.</li>
</ul>
<div></div><div><b>SUPERVISORY RESPONSIBILITIES: </b>Directly supervises one or more team members in the maintenance department. Carry out supervisory responsibilities in accordance with Company policies and applicable laws. Responsibilities include interviewing, hiring, and training team members; planning, assigning, and directing work; appraising performance; rewarding and disciplining team members; addressing complaints and resolving problems.</div>
<div></div><div><b>QUALIFICATIONS: </b>To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</div>
<div></div><div><b>DRIVING REQUIREMENTS: </b>Must have a valid driver&rsquo;s license and the ability to drive to daily activities.</div>
<div></div><div><b>EDUCATION and/or EXPERIENCE: </b>High school diploma or general education degree (GED); or 3 to 5 years of related experience and/or training; or equivalent combination of education and experience.</div>
<div></div><div><b>LEADERSHIP and STAFF DEVELOPMENT: </b>Experience in managing diverse workforce. Ability to manage conflict, provide direction, and drive business results by managing the performance off staff members.</div>
<div></div><div><b>EQUIPMENT/MACHINERY/TOOLS: </b>Required to use gloves, eye protective glasses/goggles and other personal protective equipment as tasks dictate. Must be knowledgeable and skilled in the safe use and maintenance of the following tools: Various wrenches, hammer, grips, saws, sledgehammer, snips, posthole diggers, wheelbarrows, dollies, hand trucks, buckets, jacks, step ladders, full ladders, shovel, and snow blower.</div>
<div></div><div><b>LANGUAGE SKILLS: </b>Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively with customers one-on-one or groups of team members of organization.</div>
<div></div><div><b>MATHEMATICAL SKILLS: </b>Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.</div>
<div></div><div><b>REASONING ABILITY: </b>Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.</div>
<div></div><div><b>CERTIFICATES, LICENSES, REGISTRATIONS: </b>Heating, ventilation and air conditioning (HVAC) certification is required for this position. Certified Apartment Maintenance Technician (CAMT) is highly recommended. Fair Housing Certification is required within 14 days of hire.</div>
<div></div><div><b>PHYSICAL DEMANDS: </b>The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the team member is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The team member frequently is required to walk and climb or balance. The team member is frequently required to sit; stoop, kneel, crouch, or crawl. The team member must frequently lift and/or move up to 50 pounds, and on rare occasions, move more than 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.</div>
<div></div><div><b>WORK ENVIRONMENT: </b>The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the team member is frequently exposed to outside weather conditions. The team member is occasionally exposed to moving mechanical parts; high, precarious places; fumes or airborne particles; toxic or caustic chemicals; and risk of electrical shock. The noise level in the work environment is usually moderate.</div>
<div></div><div><b>CORPORATE INTEGRITY: </b>All team members in all positions are expected to act professionally at all times, including but not limited to treating others with respect, valuating diversity, supporting team/community goals, following company policies and procedures and fostering company core values.</div><br>
<div></div>
<div></div><div>Franklin Group is an Equal Opportunity Employer.</div></div>

Maintenance Supervisor - Marina Point Apartments

<div><div><b>Job Title: </b>Community Manager - <b>HUD EXPERIENCE REQUIRED</b></div>
<div><b>Supervisor:</b> Senior Community Manager/Portfolio Manager/VP of Community Operations</div>
<div><b>FLSA Status: </b>Exempt (Salary)</div>
<div></div><div><b>JOB SUMMARY</b>: Responsible for the operational and financial aspects of a community and meeting company goals in those areas. Results are achieved by facilitating the optimum performance of the community in areas such as personnel management, leasing, collections, resident services, maintenance, revenue enhancement, capital improvements, information reporting and compliance with all applicable laws and company policies.</div>
<div></div><div><b>ESSENTIAL DUTIES AND RESPONSIBILITIES</b> include the following but are not limited to the job specifications contained herein. Additional duties or job functions that can be performed safely may be required as deemed necessary by the Company.</div>
<ul><li>Operating the community within the financial guidelines and approved budget.</li>
<li>Ensure rents are collected when due, and monies are posted in a timely manner. Issue 5-day notices (Pay or Quits) and evictions.</li>
<li>Required to work one weekend a month. Preferably the first weekend of the month.</li>
<li>Perform physical inspections of the community and verify condition of vacant apartments. Coordinate with maintenance staff to ensure timely recondition of apartments after move-out.</li>
<li>Direct supervision of the office staff and maintenance supervisor. Indirect supervision of maintenance operations including maintenance technicians, grounds and housekeeping.</li>
<li>Knowledge of Fair Housing Laws.</li>
<li>Responsible for the interviewing, hiring and on-boarding all community team members. Order maintenance uniforms and ID badges.</li>
<li>Responsible for ensuring a professional appearance and behavior at all times for self and community team members.</li>
<li>Responsible for the inventory and ordering of all necessary administrative supplies and equipment for the office staff.</li>
<li>Responsible for the thorough knowledge, implementation and enforcement of all policies and procedures of the Company ensuring that all personnel in all departments are operating within those regulations.</li>
<li>Responsible for the leasing of the community through supervision of the office and leasing personnel ensuring that all sales techniques and methods required by the company are being used effectively and in a professional manner.</li>
<li>Approve and submit all invoices for payment through Nexus.</li>
<li>Responsible for ensuring that all personnel respond to resident requests or complaints in a timely, efficient and courteous manner.</li>
<li>Responsible for generating and analyzing various reports, i.e., Leasing Trends, Financial Performance and Projections and Occupancy Verifications.</li>
<li>Responsible for implementing, designing and maintaining a resident retention program, i.e., resident referral program or social activities.</li>
<li>Responsible for ensuring that all personnel in all departments operate within OSHA (Occupational Safety &amp; Health Act) standards and company safety policies at all times.</li>
<li>Responsible for reporting any unusual extraordinary circumstances regarding the residents or the community.</li>
<li>Responsible for seeking educational opportunities and self-improvement for personal growth and development.</li>
</ul>
<div></div><div><b>SUPERVISORY RESPONSIBILITIES</b>: Directly supervises one or more team members in the office and/or maintenance teams. Carry out supervisory responsibilities in accordance with the organization&rsquo;s policies and applicable laws. Responsibilities include interviewing, hiring and training team members; planning, assigning and directing work; appraising performance, rewarding and disciplining team members; addressing complaints and resolving problems.</div>
<div></div><div><b>QUALIFICATIONS</b>: <b>. </b>To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</div>
<div></div><div><b>EDUCATION and/or EXPERIENCE</b>: High school diploma or general education degree (GED); or three to five years related experience and/or training; or equivalent combination of education and experience. HUD EXPERIENCE REQUIRED</div>
<div></div><div><b>COMMUNICATION and PRESENTATION SKILLS</b>: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to prepare reports and business correspondence. Ability to effectively present information and respond to questions from groups of managers, residents, customers, and the general public. Ability to effectively present information in one-on-one and small group situations to customers, clients and other team members of the organization.</div>
<div></div><div><b>LEADERSHIP and STAFF DEVELOPMENT: </b>Experience in managing diverse workforce. Ability to manage conflict, provide direction, and drive business results by managing the performance off staff members.</div>
<div></div><div><b>ANALYTICAL and MATHEMATICAL SKILLS</b>: Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages and apply to practical situations. Ability to work with mathematical concepts such as probability and statistical inference. Ability to analyze basic operating statements and identify unusual operating trends, ratios and variances.</div>
<div></div><div><b>PROBLEM SOLVING SKILLS: </b>Ability to make and implement decisions under conditions of risk and/or uncertainty.</div>
<div></div><div><b>REASONING ABILITY</b>: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.</div>
<div></div><div><b>CERTIFICATES, LICENSES, DESIGNATIONS:</b> The Certified Apartment Manager (CAM) or Resident Apartment Manager (RAM) designations are highly recommended for this position. Fair Housing must be completed within 1 day of hire. Preventing Sexual Harassment, Workplace Harassment and Drug Free Workplace courses must be completed within 7 days of hire.</div>
<div></div><div><b>PHYSICAL DEMANDS</b>: The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the team members are regularly required to use hands to finger, handle, or feel and talk or hear. The team members are frequently required to stand, walk and sit. The team members are occasionally required to reach with hands and arms; climb or balance; stoop, kneel, crouch or crawl. The team members must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.</div>
<div></div><div><b>CORPORATE INTEGRITY: </b>All team members in all positions are expected to act professionally at all times, including but not limited to treating others with respect, valuating diversity, supporting team/community goals, and following company policies and procedures and fostering company core values.</div>
<div></div><div>Franklin Group is an Equal Opportunity Employer.</div></div>

Community Manager (HUD)

<div><div><b>Job Title: </b>Community Manager - <b>HUD &amp; LIHTC EXPERIENCE REQUIRED</b></div>
<div><b>Supervisor:</b> Senior Community Manager/Portfolio Manager/VP of Community Operations</div>
<div><b>FLSA Status: </b>Exempt (Salary)</div>
<div></div><div><b>JOB SUMMARY</b>: Responsible for the operational and financial aspects of a community and meeting company goals in those areas. Results are achieved by facilitating the optimum performance of the community in areas such as personnel management, leasing, collections, resident services, maintenance, revenue enhancement, capital improvements, information reporting and compliance with all applicable laws and company policies.</div>
<div></div><div><b>ESSENTIAL DUTIES AND RESPONSIBILITIES</b> include the following but are not limited to the job specifications contained herein. Additional duties or job functions that can be performed safely may be required as deemed necessary by the Company.</div>
<ul><li>Operating the community within the financial guidelines and approved budget.</li>
<li>Ensure rents are collected when due, and monies are posted in a timely manner. Issue 5-day notices (Pay or Quits) and evictions.</li>
<li>Required to work one weekend a month. Preferably the first weekend of the month.</li>
<li>Perform physical inspections of the community and verify condition of vacant apartments. Coordinate with maintenance staff to ensure timely recondition of apartments after move-out.</li>
<li>Direct supervision of the office staff and maintenance supervisor. Indirect supervision of maintenance operations including maintenance technicians, grounds and housekeeping.</li>
<li>Knowledge of Fair Housing Laws.</li>
<li>Responsible for the interviewing, hiring and on-boarding all community team members. Order maintenance uniforms and ID badges.</li>
<li>Responsible for ensuring a professional appearance and behavior at all times for self and community team members.</li>
<li>Responsible for the inventory and ordering of all necessary administrative supplies and equipment for the office staff.</li>
<li>Responsible for the thorough knowledge, implementation and enforcement of all policies and procedures of the Company ensuring that all personnel in all departments are operating within those regulations.</li>
<li>Responsible for the leasing of the community through supervision of the office and leasing personnel ensuring that all sales techniques and methods required by the company are being used effectively and in a professional manner.</li>
<li>Approve and submit all invoices for payment through Nexus.</li>
<li>Responsible for ensuring that all personnel respond to resident requests or complaints in a timely, efficient and courteous manner.</li>
<li>Responsible for generating and analyzing various reports, i.e., Leasing Trends, Financial Performance and Projections and Occupancy Verifications.</li>
<li>Responsible for implementing, designing and maintaining a resident retention program, i.e., resident referral program or social activities.</li>
<li>Responsible for ensuring that all personnel in all departments operate within OSHA (Occupational Safety &amp; Health Act) standards and company safety policies at all times.</li>
<li>Responsible for reporting any unusual extraordinary circumstances regarding the residents or the community.</li>
<li>Responsible for seeking educational opportunities and self-improvement for personal growth and development.</li>
</ul>
<div></div><div><b>SUPERVISORY RESPONSIBILITIES</b>: Directly supervises one or more team members in the office and/or maintenance teams. Carry out supervisory responsibilities in accordance with the organization&rsquo;s policies and applicable laws. Responsibilities include interviewing, hiring and training team members; planning, assigning and directing work; appraising performance, rewarding and disciplining team members; addressing complaints and resolving problems.</div>
<div></div><div><b>QUALIFICATIONS</b>: <b>. </b>To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</div>
<div></div><div><b>EDUCATION and/or EXPERIENCE</b>: High school diploma or general education degree (GED); or three to five years related experience and/or training; or equivalent combination of education and experience. HUD &amp; LIHTC EXPERIENCE REQUIRED</div>
<div></div><div><b>COMMUNICATION and PRESENTATION SKILLS</b>: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to prepare reports and business correspondence. Ability to effectively present information and respond to questions from groups of managers, residents, customers, and the general public. Ability to effectively present information in one-on-one and small group situations to customers, clients and other team members of the organization.</div>
<div></div><div><b>LEADERSHIP and STAFF DEVELOPMENT: </b>Experience in managing diverse workforce. Ability to manage conflict, provide direction, and drive business results by managing the performance off staff members.</div>
<div></div><div><b>ANALYTICAL and MATHEMATICAL SKILLS</b>: Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages and apply to practical situations. Ability to work with mathematical concepts such as probability and statistical inference. Ability to analyze basic operating statements and identify unusual operating trends, ratios and variances.</div>
<div></div><div><b>PROBLEM SOLVING SKILLS: </b>Ability to make and implement decisions under conditions of risk and/or uncertainty.</div>
<div></div><div><b>REASONING ABILITY</b>: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.</div>
<div></div><div><b>CERTIFICATES, LICENSES, DESIGNATIONS:</b> The Certified Apartment Manager (CAM) or Resident Apartment Manager (RAM) designations are highly recommended for this position. Fair Housing must be completed within 1 day of hire. Preventing Sexual Harassment, Workplace Harassment and Drug Free Workplace courses must be completed within 7 days of hire.</div>
<div></div><div><b>PHYSICAL DEMANDS</b>: The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the team members are regularly required to use hands to finger, handle, or feel and talk or hear. The team members are frequently required to stand, walk and sit. The team members are occasionally required to reach with hands and arms; climb or balance; stoop, kneel, crouch or crawl. The team members must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.</div>
<div></div><div><b>CORPORATE INTEGRITY: </b>All team members in all positions are expected to act professionally at all times, including but not limited to treating others with respect, valuating diversity, supporting team/community goals, and following company policies and procedures and fostering company core values.</div>
<div></div><div>Franklin Group is an Equal Opportunity Employer.</div></div>

Community Manager (HUD/ LIHTC)

Join Franklin Group and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Franklin Group

About Company

Maintenance Supervisor - Marina Point Apartments

Community Manager (HUD)

Community Manager (HUD/ LIHTC)