Qureos Mentor

Frederik Meijer Gardens & Sculpture Park

<div><div><b>Frederik Meijer Gardens &amp; Sculpture Park </b>promotes the enjoyment, understanding, and appreciation of gardens, sculpture, the natural environment, and the arts. Meijer Gardens is ranked among the 100 most visited art institutions in the world. The organization embraces the concept of a major cultural attraction centering around horticulture &amp; sculpture. Meijer Gardens' commitment is to create a legacy of lifelong learning, enjoyment, and a rich cultural experience for generations to come.</div>
<div></div><div><b>Department</b>: Culinary Arts</div>
<div><b>Supervisor</b>: Events Operations Coordinator</div>
<div><b>Pay Type:</b> Full-time, Hourly</div>
<div><b>Compensation</b>: Starting at $23.00/hour</div>
<div></div><div><b>Position Summary:</b> Responsible for the successful execution of Meijer Gardens Culinary Arts services, ensuring a quality, world class experience for all guests. The position is required to coordinate and offer hands on service. Works independently, as well as with effective direction and support for other staff members, volunteers, and vendors.</div>
<div><br>
<b>Essential Functions</b></div>
<div><ul><li>Coordinate, organize and implement food &amp; beverage services for events and concerts
<ul><li>Maintain organized information and execute details as coordinated</li>
<li>Provide floor coverage for food and beverage services</li>
<li>Monitor quality and consistency of products throughout distribution.</li>
</ul></li><li>Coordinate, document and inventory items aligned with beverage services
<ul><li>Maintain organized inventory</li>
<li>Document inventory needs and usage per event or concert</li>
</ul></li><li>Anticipate potential challenges, apply critical thinking skills, and implement proactive solutions
<ul><li>Identify and address operational challenges before they impact service</li>
<li>Analyze situations quickly and make sound, informed decisions under pressure</li>
<li>Collaborate with staff, clients and vendors to resolve issues effectively and effectively</li>
</ul></li><li>Assists with delegation of staff responsibilities and monitor performance
<ul><li>Verify staff is onsite as scheduled and assign areas of responsibilities</li>
<li>Verify details and share communications with service staff and culinary</li>
<li>Monitor performance and ensure consistent service</li>
</ul></li><li>Monitor and maintain cleanliness and general organization of facility and equipment
<ul><li>Report any service needs to supervisor</li>
<li>Maintain all health department standards</li>
<li>Ensure set-up, clean-up and sanitation of all food and beverage areas</li>
</ul></li><li>Coordinate and document food and beverage accounting information
<ul><li>Fill out paperwork and process credit cards payments through POS System in accordance with accounting procedures</li>
<li>Assign responsibility to staff by Toast POS System</li>
<li>Enter usage into Event Management Software</li>
</ul></li><li>Coordinate and maintain knowledge of Point-of-Sale systems including reports, system changes, and software updates</li>
<li>Assist with ensuring all applicable regulations, ordinances, codes, and laws are followed i.e., MDHHS, MLCC and any other governing municipals.</li>
<li>Department Expectations:
<ul><li>Assist with interviewing and hiring</li>
<li>Maintain quality communications and organizational skills; meet deadlines</li>
<li>Contribute to a positive team approach and professional customer service; lead by example.</li>
<li>Assist with training and performance standards to ensure a world class experience for all</li>
</ul></li></ul></div><div></div><div><div><div><b>Education and / or Qualifications preferred:</b></div>
<ul><li><b>Experience</b>:
<ul><li>2-3 years of catering and/or banquet experience with a working knowledge of bar service</li>
<li>2-3 years&rsquo; experience in customer service</li>
<li>2-3 years' experience in a supervisory role</li>
<li>Experience in event coordination is beneficial.</li>
</ul></li><li><b>Skills/Knowledge/Licenses:</b>
<ul><li>Ability to work in a fast-paced, multi-disciplinary environment comfortably and professionally.</li>
<li>Strong computer and communication skills required including experience with Microsoft Office, Excel, Word and Outlook. Experience with POS, CAD and event software is a preferred, but not required.</li>
<li>Detail oriented with strong organizational skills.</li>
<li>Skilled in establishing priorities and managing workloads but able to follow directions.</li>
<li>Valid driver&rsquo;s license with an acceptable driving record.</li>
<li>Able to work a flexible schedule including days, nights, weekends and holidays.</li>
<li>Available to work most if not all summer concert dates.</li>
</ul></li></ul></div></div><div><b>Organizational Expectations</b></div>
<div><ul><li>Embrace Meijer Gardens&rsquo; mission to promote the enjoyment, understanding and appreciation of gardens, sculpture, the natural environment, and the arts.</li>
<li>Embrace the organization&rsquo;s non-profit status and commitment to serving and treating the public with dignity and working with a broad and diverse group of employees, volunteers, members, and guests in a respectful and professional manner.</li>
</ul></div><div><b>Working Conditions</b>: Fast paced environment in a cultural organization requiring high levels of social contact, very customer service-oriented, requiring multi-tasking in a hands-on manner i.e., office work, floor coverage and communications. Basic mobility is expected in offices, grounds, and exhibition areas. Ability to observe details at close range and communicate information accurately with others. Engage in occasional object manipulation with or without assistance and efficiently navigate the workspace to access essential resources. Manage occasional lifting tasks, and ability to handle objects weighing up to 20 pounds with ease and regularity. This job operates in a professional indoor office environment, across grounds, and exhibition areas. Occasionally, may be required to work outdoors under inclement weather conditions.</div>
<div></div><div><div><i>As part of our onboarding process, all new hires are required to complete our background check.</i></div>
<div><b>Frederik Meijer Gardens &amp; Sculpture Park is an Equal Opportunity Employer.</b></div>
<div><b>We believe in fostering a diverse and inclusive workplace.</b></div></div></div>

Culinary Arts Operations Coodinator

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Frederik Meijer Gardens & Sculpture Park

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Culinary Arts Operations Coodinator