Qureos Mentor

Fresha

Fresha is the world’s leading marketplace platform for the beauty, wellness, and self-care industry, trusted by millions of consumers and businesses worldwide. It offers a seamless way for consumers to discover, book, and pay for beauty and wellness services with top local professionals. For businesses, Fresha provides an all-in-one platform that streamlines operations, from appointment management to client engagement, helping them grow effortlessly with powerful business software and integrated payments.

<div>
 <strong>
  The AI-powered OS
 </strong>
 <strong>
  for beauty,
  <br/>
  <br/>
 </strong>
 <strong>
  wellness
 </strong>
 <strong>
  and self-care
  <br/>
  <br/>
 </strong>
 <strong>
  About Fresha
  <br/>
  <br/>
 </strong>
 Fresha is the AI-powered operating system for the global beauty, wellness and self-care industry, connecting and powering everything from salons and barbers to spas, medspas, fitness studios and health practices.
 <br/>
 <br/>
 Trusted by millions of consumers and businesses worldwide. Fresha is used by 140,000+ businesses and 450,000+ stylists and professionals worldwide, processing over 1 billion appointments to date.
 <br/>
 <br/>
 The company is headquartered in London, United Kingdom, with 15 global offices located across North America, EMEA and APAC.
 <br/>
 <br/>
 Fresha allows consumers to discover, book and pay for beauty and wellness appointments with local businesses via its marketplace, while beauty and wellness businesses and professionals use an all-in-one platform to manage their entire operations with an intuitive business software and financial technology solutions.
 <br/>
 <br/>
 Fresha&rsquo;s ecosystem gives merchants everything they need to run their business seamlessly by facilitating appointment bookings, point-of-sale, customer records management, marketing automation, loyalty, beauty products inventory and team management.
 <br/>
 <br/>
 The consumer marketplace unlocks revenue potential for partner businesses by leveraging the power of online bookings and automated marketing through mobile apps and advanced integrations with major tech brands including Instagram, Facebook and Google.
 <br/>
 <br/>
 <strong>
  Role Overview
  <br/>
  <br/>
 </strong>
 Given our exciting and progressive growth plans, we are looking for an exceptional
 <strong>
  New Business Sales Specialist
 </strong>
 to come and join our global business.
 <br/>
 <br/>
 Reporting directly to the
 <strong>
  Head of Sales (GCC),
 </strong>
 and working collaboratively with the
 <strong>
  Commercial team and potential partners
 </strong>
 , you will be
 <strong>
  100% focused on bringing in new business development
 </strong>
 . You will carry a quota target, completing field visits via cold outreach and having complete ownership of your pipeline.
 <br/>
 <br/>
 This is a great opportunity for someone looking to work in a
 <strong>
  fast-paced
 </strong>
 and
 <strong>
  changing environment
 </strong>
 , who
 <strong>
  likes to work autonomously
 </strong>
 ,
 <strong>
  enjoys a challenge
 </strong>
 and
 <strong>
  wants to make an impact
 </strong>
 .
 <br/>
 <br/>
 <strong>
  What You Will Be Doing
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   KPIs - Consistently achieve sales targets
  </li>
  <li>
   Outreach - Calling key decision-makers using phone, email &amp; social touches with the goal of bringing on new business
  </li>
  <li>
   Selling - Present, promote and sell products and services through product demos to prospective and existing partners
  </li>
  <li>
   Sales Cycle - Managing the entire sales process from prospecting to close
  </li>
  <li>
   Partnering - Perform cost-benefit and needs analysis with existing/potential partners in order to align our solutions to their goals
  </li>
  <li>
   Collaboration - Work closely with other departments to ensure a seamless partner experience
  </li>
  <li>
   Market Trends - Provide feedback about ongoing trends in the industry
  </li>
  <li>
   Leads - Contact 100% of qualified inbound leads in a timely manner, and document all call outcomes in the CRM
  </li>
  <li>
   Business Partnering - Serve as a lead point of contact for partners on all commercial activities
   <br/>
   <br/>
  </li>
 </ul>
 <em>
  This list is not exhaustive and there may be other activities you are required to deliver.
  <br/>
  <br/>
 </em>
 To foster a collaborative environment that thrives on face-to-face interactions and teamwork all Fresha employees work from the office four days per week, with the flexibility to work remotely one day each week.
 <br/>
 <br/>
 <strong>
  What We Are Looking For
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Experience - Minimum 3 years of solid B2B sales with a track record of success
  </li>
  <li>
   Industry - SaaS, online marketplaces, or payment platforms is highly desirable
  </li>
  <li>
   Relationship Building - You are a true hunter and relationship builder
  </li>
  <li>
   Organised - You can multitask, prioritise and manage time effectively
  </li>
  <li>
   Curiosity - You are naturally curious and have a desire to continually grow and develop
  </li>
  <li>
   Languages - Fluency in English Arabic is required
   <br/>
   <br/>
  </li>
 </ul>
 At Fresha, we value passion and potential as much as specific skills. If you're enthusiastic and eager to learn, we encourage you to apply, even if you don't meet every listed requirement. We believe in fostering growth and providing the support needed for you to excel in your role.
 <br/>
 <br/>
 <strong>
  Interview Process
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Screen Call - Video-call with a member from the Talent Team (30m)
  </li>
  <li>
   Skills &amp; Experience - Video Interview with Hiring Manager (45m)
  </li>
  <li>
   Presentation - Video interview with Hiring Team (75m)
   <br/>
   <br/>
  </li>
 </ul>
 <em>
  We aim to finalise the entire interview process and deliver feedback within
 </em>
 <strong>
  <em>
   2 weeks
  </em>
 </strong>
 <em>
  .
  <br/>
  <br/>
 </em>
 Every job application received is reviewed manually by our talent team. While we strive to assess applications within 7 days, the sheer volume of talented individuals expressing interest may occasionally extend this timeframe.
 <br/>
 <br/>
 <strong>
  Inclusive workforce
  <br/>
  <br/>
 </strong>
 At Fresha, we are creating a culture where individuals of all backgrounds feel comfortable.
 <br/>
 <br/>
 We want all Fresha people to feel included and truly empowered to contribute fully to our vision and goals. Everyone who applies will receive fair consideration for employment.
 <br/>
 <br/>
 We do not discriminate based on race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying.
 <br/>
 <br/>
 If you have any accessibility requirements that would make you more comfortable during the interview process and/or once you join, please let us know so that we can support you.
 <br/>
 <br/>
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
</div>


New Business Sales Specialist (Kuwait)

<div><div><div><b>The AI-powered OS </b><b>for beauty,
</b></div><div><b>wellness </b><b>and self-care</b></div>
<div><br>
<b>About Fresha</b><br>
<br>
Fresha is the AI-powered operating system for the global beauty, wellness and self-care industry, connecting and powering everything from salons and barbers to spas, medspas, fitness studios and health practices.<br>
<br>
Trusted by millions of consumers and businesses worldwide. Fresha is used by 140,000+ businesses and 450,000+ stylists and professionals worldwide, processing over 1 billion appointments to date.<br>
<br>
The company is headquartered in London, United Kingdom, with 15 global offices located across North America, EMEA and APAC.</div>
</div><div>Fresha allows consumers to discover, book and pay for beauty and wellness appointments with local businesses via its marketplace, while beauty and wellness businesses and professionals use an all-in-one platform to manage their entire operations with an intuitive business software and financial technology solutions.</div>
<div></div>
<div>Fresha&rsquo;s ecosystem gives merchants everything they need to run their business seamlessly by facilitating appointment bookings, point-of-sale, customer records management, marketing automation, loyalty, beauty products inventory and team management.</div>
<div></div>
<div>The consumer marketplace unlocks revenue potential for partner businesses by leveraging the power of online bookings and automated marketing through mobile apps and advanced integrations with major tech brands including Instagram, Facebook and Google.</div><div></div><div><b><br>
Role Overview</b></div>
<div></div>
<div>Given our exciting and progressive growth plans, we are looking for a driven Junior Account Manager to come and join our global business.</div>
<div></div>
<div>Reporting directly to the <b>Head of Account Management,</b> and working with our Partners and our Sales and Onboarding teams, you will be accountable for <b>building long-term relationships and driving growth (up-sell/cross-sell) &amp; retention/monetisation </b>of the Fresha platform.</div>
<div></div>
<div>This is a great opportunity for someone looking to take the next step in their sales career. You could be a sales/business development representative that wants to transition into working with existing customers, or you have had relationship management experience in another CSM/AM role but would love to work with the customer Base that Fresha assists - The attitude to want to learn and develop, and desire to achieve targets are what we really value.</div>
<div></div>
<h3 class="jobSectionHeader"><b>What you will be doing</b></h3><ul>
<li><b>KPIs</b> - Accountable for meeting key performance indicators on monetisation, retention, and revenue growth by proactively engaging with and educating our Partners on the value of the Fresha platform</li>
<li><b>Upselling</b> - Effectively analyse reports and execute plans to upsell and increase monetised revenue generated from existing accounts</li>
<li><b>Engagement</b> - Ensure strong Partner Experience by building meaningful relationships by attending online video meetings with your accounts</li>
<li><b>Consistency </b>- Administer a consistent contact strategy across your Portfolio to keep Partners engaged and reduce churnThis list is not exhaustive and there may be other activities you are required to deliver.</li>
</ul>
<div></div><h3 class="jobSectionHeader"><b>What we are looking for</b></h3><ul>
<li><b>Languages -</b> Fluent in Arabic + English</li>
<li><b>Commercial Growth</b> - Demonstrable experience in effectively managing and driving commercial growth in large account bases, ideally in the SaaS industry</li>
<li><b>Experience - </b>1-2 years experience as an SDR and 1-2 years experience as a revenue generating account manager</li>
<li><b>Motivation</b> - Shown to be commercially motivated with an ability to adapt and achieve targets</li>
<li><b>Initiative</b> - Self-starter and proactive approach</li>
<li><b>Adaptability</b> - Comfortable working in a fast-paced and changing environment</li>
<li><b>SMB</b> - Experience selling into SMB</li>
<li><b>Communication</b> - Excellent communication and listening skills</li>
<li><b>Planning Skills - </b>Excellent time management</li>
<li><b>Work Ethic - </b>High work ethic</li>
<li><b>Creative Thinking - </b>Problem-solving mindset</li>
</ul>
<div></div><div>At Fresha, we value passion and potential as much as specific skills. If you're enthusiastic and eager to learn, we encourage you to apply, even if you don't meet every listed requirement. We believe in fostering growth and providing the support needed for you to excel in your role.</div><h3 class="jobSectionHeader"><b>
Interview Process</b></h3><ul>
<li><b>Screen Call</b> - Video-call with a member from the Talent Team (30m)</li>
<li><b>Skills &amp; Experience </b>- Video interview with Hiring Manager (45m)</li>
<li><b>Presentation</b> - Task based Video Interview with Hiring Team (60m)</li>
</ul>
<div></div><div><i>We aim to finalise the entire interview process and deliver feedback within </i><b><i>2 weeks</i></b><i>.</i></div>
<div></div>
<div>Every job application received is reviewed manually by our talent team. While we strive to assess applications within 7 days, the sheer volume of talented individuals expressing interest may occasionally extend this timeframe.</div><div><b>
Inclusive workforce
</b></div>
<div></div><div>At Fresha, we are creating a culture where individuals of all backgrounds feel comfortable.</div>
<div></div>
<div>We want all Fresha people to feel included and truly empowered to contribute fully to our vision and goals. Everyone who applies will receive fair consideration for employment.</div>
<div></div>
<div>We do not discriminate based on race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying.</div>
<div></div>
<div>If you have any accessibility requirements that would make you more comfortable during the interview process and/or once you join, please let us know so that we can support you.</div>
<p>
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</p></div>

Junior Sales Specialist - Account Growth (Riyadh)

<div><div><div><b>The AI-powered OS </b><b>for beauty,
</b></div><div><b>wellness </b><b>and self-care</b></div>
<div><br>
<b>About Fresha</b><br>
<br>
Fresha is the AI-powered operating system for the global beauty, wellness and self-care industry, connecting and powering everything from salons and barbers to spas, medspas, fitness studios and health practices.<br>
<br>
Trusted by millions of consumers and businesses worldwide. Fresha is used by 140,000+ businesses and 450,000+ stylists and professionals worldwide, processing over 1 billion appointments to date.<br>
<br>
The company is headquartered in London, United Kingdom, with 15 global offices located across North America, EMEA and APAC.</div>
</div><div>Fresha allows consumers to discover, book and pay for beauty and wellness appointments with local businesses via its marketplace, while beauty and wellness businesses and professionals use an all-in-one platform to manage their entire operations with an intuitive business software and financial technology solutions.</div>
<div></div>
<div>Fresha&rsquo;s ecosystem gives merchants everything they need to run their business seamlessly by facilitating appointment bookings, point-of-sale, customer records management, marketing automation, loyalty, beauty products inventory and team management.</div>
<div></div>
<div>The consumer marketplace unlocks revenue potential for partner businesses by leveraging the power of online bookings and automated marketing through mobile apps and advanced integrations with major tech brands including Instagram, Facebook and Google.</div><div></div><h2 class="jobSectionHeader"><b><br>
Role overview</b></h2>
<p>
Given our exciting and progressive growth plans, we are looking for an exceptional Account Manager to come and join our global business.</p>
<p>
This is a unique opportunity to join Fresha at an exciting stage of growth in the GCC. <b>As the first Account Manager based in Qatar</b>, you will play a key role in establishing our presence in a new market while also supporting customers across Saudi Arabia and other parts of the region. We welcome applications from candidates who are genuinely motivated by the opportunity to take ownership, build strong client relationships, and grow with us as we expand.</p>
<div>
Reporting directly to the Head of Account Management, you will be accountable for building relationships and driving monetisation of the Fresha platform.</div>
<p>
This is a great opportunity for someone looking to work in a fast-paced and changing environment, who likes to work autonomously, enjoys a challenge, and wants to make an impact.</p>
<div>
<p><b><i>Please note that while onboarding for this role will take place in the UAE, the permanent location for the position is Qatar. Following successful completion of onboarding, the successful candidate will be expected to relocate to Qatar within approximately two weeks and continue in the role from there on a full-time basis. Fresha will provide visa sponsorship, however relocation costs and practical arrangements will need to be managed independently by the successful candidate.</i></b></p></div><br>
<p></p>
<div></div>
<ul><li><b><i>Arabic speaking is a mandatory requirement</i></b></li></ul>
<h3 class="jobSectionHeader"><b>Commercial Growth</b></h3><ul>
<li><b>Accountability - </b>Accountable for meeting key performance indicators on monetisation and revenue growth by proactively engaging with and educating our Partners on the value of the Fresha platform.</li>
<li><b>Conversion</b> - Proactively introduce, educate and convert Partners on to Fresha&rsquo;s payments solution.</li>
<li><b>Optimise</b> - listing content and availability competitiveness on the marketplace to maximise conversions.</li>
</ul><h3 class="jobSectionHeader"><b>Relationship Building</b></h3><ul>
<li><b>Partnership</b> - Have a pool of Partner accounts serving as a dedicated advisor for all your Partners assisting them on their journey to product adoption.</li>
<li><b>Guidance</b> - Advising Partners on suitable product selection based on their needs and specifications.</li>
<li><b>Engagement </b>- Ensure a strong Partner Experience through building relationships by attending video meetings with your pool of Partners and effectively communicating the Fresha features and benefits.</li>
<li><b>Collaboration</b> - Build key internal relationships with our Sales and Onboarding teams to ensure smooth transition and handover of Partners through the Partner journey.</li>
<li><b>Feedback</b> - Collaborate with our Product teams to provide important product feedback to help enhance future releases.</li>
<li><b>Sales</b> - Use consultative sales techniques to understand customer needs and requirements and have the ability to upsell and cross-sell the Fresha Platform.</li>
</ul><h3 class="jobSectionHeader"><b>What we are looking for</b></h3><ul>
<li><b>Partner Facing</b> - Demonstrable experience in effectively delivering commercial outcomes from a previous Partner facing role</li>
<li><b>Commercially Motivated</b> - Shown to be commercially motivated with an ability to adapt and achieve targets</li>
<li><b>Analytical</b> - Proven experience in using and analysing data and reporting effectively to improve commercial outcomes</li>
<li><b>Initiative</b> - Naturally proactive and inquisitive, with a desire to consistently learn and improve</li>
<li><b>Outbound Sales</b> - Previous experience in an outbound call environment or a related sales position preferred</li>
<li><b>Communication - </b>Excellent and proven written, verbal and presentation skills</li>
<li><b>Innovative -</b> Creative thinking and problem-solving mindset</li>
<li><b>Relationship Building - </b>Ability to interact with people from across the business and build strong relationships, including the ability to effectively influence upwards</li>
<li><b>Team Player -</b> Happy to roll sleeves up and assist the team when required</li>
<li><b>Initiative - </b>Ability to self-starter with a proactive approach</li>
<li><b>Adaptability - </b>Comfortable working in a fast-paced and changing environment</li>
</ul>
<div></div><div>At Fresha, we value passion and potential as much as specific skills. If you're enthusiastic and eager to learn, we encourage you to apply, even if you don't meet every listed requirement. We believe in fostering growth and providing the support needed for you to excel in your role.</div><h3 class="jobSectionHeader"><b>
Interview Process</b></h3><ul>
<li><b>Screen Call</b> - Video-call with a member from the Talent Team (30m)</li>
<li><b>Skills &amp; Experience </b>- Video interview with Hiring Manager (45m)</li>
<li><b>Presentation</b> - Video interview with Hiring Team (75m)</li>
</ul>
<div></div><div><i>We aim to complete the entire interview process and deliver feedback within</i><b><i> 2 weeks</i></b><i>.</i></div>
<div></div>
<div>Every job application received is reviewed manually by our talent team. While we strive to assess applications within 7 days, the sheer volume of talented individuals expressing interest may occasionally extend this timeframe</div><div><b>
Inclusive workforce
</b></div>
<div></div><div>At Fresha, we are creating a culture where individuals of all backgrounds feel comfortable.</div>
<div></div>
<div>We want all Fresha people to feel included and truly empowered to contribute fully to our vision and goals. Everyone who applies will receive fair consideration for employment.</div>
<div></div>
<div>We do not discriminate based on race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying.</div>
<div></div>
<div>If you have any accessibility requirements that would make you more comfortable during the interview process and/or once you join, please let us know so that we can support you.</div>
<p>
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</p></div>

Sales Specialist - Account Growth (An Opportunity to Relocate to Qatar)

<div><div><div><b>The AI-powered OS </b><b>for beauty,
</b></div><div><b>wellness </b><b>and self-care</b></div>
<div><br>
<b>About Fresha</b><br>
<br>
Fresha is the AI-powered operating system for the global beauty, wellness and self-care industry, connecting and powering everything from salons and barbers to spas, medspas, fitness studios and health practices.<br>
<br>
Trusted by millions of consumers and businesses worldwide. Fresha is used by 140,000+ businesses and 450,000+ stylists and professionals worldwide, processing over 1 billion appointments to date.<br>
<br>
The company is headquartered in London, United Kingdom, with 15 global offices located across North America, EMEA and APAC.</div>
</div><div>Fresha allows consumers to discover, book and pay for beauty and wellness appointments with local businesses via its marketplace, while beauty and wellness businesses and professionals use an all-in-one platform to manage their entire operations with an intuitive business software and financial technology solutions.</div>
<div></div>
<div>Fresha&rsquo;s ecosystem gives merchants everything they need to run their business seamlessly by facilitating appointment bookings, point-of-sale, customer records management, marketing automation, loyalty, beauty products inventory and team management.</div>
<div></div>
<div>The consumer marketplace unlocks revenue potential for partner businesses by leveraging the power of online bookings and automated marketing through mobile apps and advanced integrations with major tech brands including Instagram, Facebook and Google.</div><div></div><div><b><br>
Role Overview</b></div>
<div></div>
<div>We&rsquo;re looking for an outstanding General Manager to take full ownership of our MEA business which is one of the most exciting and commercially important regions at Fresha. This is a senior leadership role where you&rsquo;ll be trusted to shape strategy, drive performance and lead a growing team to new levels of success.</div>
<div></div>
<div>You&rsquo;ll report directly to the CEO and work closely with senior leaders across the company. From setting the commercial vision to executing day-to-day operations, you&rsquo;ll be at the centre of it all - accountable for delivering results and building a high-performing, highly motivated team.</div>
<div></div>
<div>This is a role for someone who thrives on both strategy and execution. You&rsquo;ll bring structure, pace and clarity, create a culture built on ownership and high standards, and lead with energy, purpose and visibility. If you&rsquo;re ready to take on a true leadership challenge in a fast-scaling tech business, this is your opportunity.</div>
<h3 class="jobSectionHeader"><b>Sales Leadership and Culture Building</b></h3><ul>
<li>Lead a high-performing MEA Business Development and Account Management team</li>
<li>Build an elite sales culture grounded in ownership, accountability and performance</li>
<li>Establish clear team rituals that drive motivation and consistency</li>
</ul><h3 class="jobSectionHeader"><b>Team Structuring and Scaling</b></h3><ul>
<li>Design and scale the MEA commercial team structure, including hiring and managing through managers</li>
<li>Implement performance frameworks, operating rhythms, and clear accountability measures</li>
<li>Create conditions for others to lead and grow, rather than relying solely on ICs</li>
</ul><h3 class="jobSectionHeader"><b>Commercial Strategy and Execution</b></h3><ul>
<li>Define and execute the go-to-market strategy for the MEA, aligned with company priorities</li>
<li>Act on market feedback and business performance to adjust plans and identify opportunities</li>
<li>Own the sales funnel from prospecting through activation and retention, using tools like HubSpot to manage forecasting and pipeline</li>
</ul><h3 class="jobSectionHeader"><b>Stakeholder Management and Influence</b></h3><ul>
<li>Act as the voice of the MEA region within the business, ensuring local context is well understood</li>
<li>Collaborate with cross-functional teams to shape campaigns, products and initiatives that drive partner success</li>
<li>Communicate with clarity, challenge constructively and lead through authenticity</li>
</ul><h3 class="jobSectionHeader"><b>Hands-On Leadership</b></h3><ul>
<li>Lead from the front: join calls, support negotiations, and coach team members through challenges</li>
<li>Set a tone of urgency, high standards, and practical support &mdash; visible, approachable and grounded in action</li>
<li>Celebrate wins, course-correct when needed, and hold the team to high expectations</li>
</ul><h3 class="jobSectionHeader"><b>What We're Looking For</b></h3><ul>
<li>Senior leadership experience within a SaaS, marketplace or technology business</li>
<li>Proven track record of managing and scaling commercial teams, including managing through managers</li>
<li>Experience leading sales and account management functions in SMB-focused environments</li>
<li>Skilled at using performance data to guide decisions, track progress and motivate teams</li>
<li>Structured and strategic, with the ability to balance long-term planning and near-term delivery</li>
<li>Clear and direct communicator who leads with purpose and clarity</li>
<li>Comfortable being hands-on &mdash; from coaching teams to joining partner calls when needed</li>
<li>Embraces a &ldquo;work hard, play hard&rdquo; environment with high expectations and strong team spirit</li>
</ul><h3 class="jobSectionHeader"><b>Interview Process</b></h3><div>
<ul><li>Screen Call - Video-call with Talent Team (30 - 45 mins)</li>
<li>1st Stage - Video-call with VP of Revenue Operations (45 mins)</li>
<li>2nd Stage - Video-call presentation with Leadership team (90 mins)</li>
<li>Final Stage - Video Call with C-Suite</li>
</ul>
<div></div><div>We aim to complete the entire interview process and deliver feedback within 4 weeks</div>
<div></div>
<div>Every job application received is reviewed manually by our talent team. While we strive to assess applications within 7 days, the sheer volume of talented individuals expressing interest may occasionally extend this timeframe</div>
</div><div><b>Inclusive workforce
</b></div>
<div></div><div>At Fresha, we are creating a culture where individuals of all backgrounds feel comfortable.</div>
<div></div>
<div>We want all Fresha people to feel included and truly empowered to contribute fully to our vision and goals. Everyone who applies will receive fair consideration for employment.</div>
<div></div>
<div>We do not discriminate based on race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying.</div>
<div></div>
<div>If you have any accessibility requirements that would make you more comfortable during the interview process and/or once you join, please let us know so that we can support you.</div>
<p>
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</p></div>

General Manager - Commercial (MEA)

<div><div><div><b>The AI-powered OS </b><b>for beauty,
</b></div><div><b>wellness </b><b>and self-care</b></div>
<div><br>
<b>About Fresha</b><br>
<br>
Fresha is the AI-powered operating system for the global beauty, wellness and self-care industry, connecting and powering everything from salons and barbers to spas, medspas, fitness studios and health practices.<br>
<br>
Trusted by millions of consumers and businesses worldwide. Fresha is used by 140,000+ businesses and 450,000+ stylists and professionals worldwide, processing over 1 billion appointments to date.<br>
<br>
The company is headquartered in London, United Kingdom, with 15 global offices located across North America, EMEA and APAC.</div>
</div><div>Fresha allows consumers to discover, book and pay for beauty and wellness appointments with local businesses via its marketplace, while beauty and wellness businesses and professionals use an all-in-one platform to manage their entire operations with an intuitive business software and financial technology solutions.</div>
<div></div>
<div>Fresha&rsquo;s ecosystem gives merchants everything they need to run their business seamlessly by facilitating appointment bookings, point-of-sale, customer records management, marketing automation, loyalty, beauty products inventory and team management.</div>
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<div>The consumer marketplace unlocks revenue potential for partner businesses by leveraging the power of online bookings and automated marketing through mobile apps and advanced integrations with major tech brands including Instagram, Facebook and Google.</div><div></div><div><b><br>
Role overview</b></div>
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<div>Given our exciting and progressive growth plans, we are looking for an exceptional Account Manager to come and join our global business.</div>
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<div>Reporting directly to the Account Manager Team Lead, you will be accountable for building relationships and driving monetisation of the Fresha platform.</div>
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<div>This is a great opportunity for someone looking to work in a fast-paced and changing environment, who likes to work autonomously, enjoys a challenge, and wants to make an impact.</div>
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<div>To foster a collaborative environment that thrives on face-to-face interactions and teamwork all Fresha employees work from the office five days per week.</div>
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<ul><li><b><i>Arabic speaking is a mandatory requirement</i></b></li></ul>
<h3 class="jobSectionHeader"><b>Commercial Growth</b></h3><ul>
<li><b>Accountability - </b>Accountable for meeting key performance indicators on monetisation and revenue growth by proactively engaging with and educating our Partners on the value of the Fresha platform.</li>
<li><b>Conversion</b> - Proactively introduce, educate and convert Partners on to Fresha&rsquo;s payments solution.</li>
<li><b>Optimise</b> - listing content and availability competitiveness on the marketplace to maximise conversions.</li>
</ul><h3 class="jobSectionHeader"><b>Relationship Building</b></h3><ul>
<li><b>Partnership</b> - Have a pool of Partner accounts serving as a dedicated advisor for all your Partners assisting them on their journey to product adoption.</li>
<li><b>Guidance</b> - Advising Partners on suitable product selection based on their needs and specifications.</li>
<li><b>Engagement </b>- Ensure a strong Partner Experience through building relationships by attending video meetings with your pool of Partners and effectively communicating the Fresha features and benefits.</li>
<li><b>Collaboration</b> - Build key internal relationships with our Sales and Onboarding teams to ensure smooth transition and handover of Partners through the Partner journey.</li>
<li><b>Feedback</b> - Collaborate with our Product teams to provide important product feedback to help enhance future releases.</li>
<li><b>Sales</b> - Use consultative sales techniques to understand customer needs and requirements and have the ability to upsell and cross-sell the Fresha Platform.</li>
</ul><h3 class="jobSectionHeader"><b>What we are looking for</b></h3><ul>
<li><b>Partner Facing</b> - Demonstrable experience in effectively delivering commercial outcomes from a previous Partner facing role</li>
<li><b>Commercially Motivated</b> - Shown to be commercially motivated with an ability to adapt and achieve targets</li>
<li><b>Analytical</b> - Proven experience in using and analysing data and reporting effectively to improve commercial outcomes</li>
<li><b>Initiative</b> - Naturally proactive and inquisitive, with a desire to consistently learn and improve</li>
<li><b>Outbound Sales</b> - Previous experience in an outbound call environment or a related sales position preferred</li>
<li><b>Communication - </b>Excellent and proven written, verbal and presentation skills</li>
<li><b>Innovative -</b> Creative thinking and problem-solving mindset</li>
<li><b>Relationship Building - </b>Ability to interact with people from across the business and build strong relationships, including the ability to effectively influence upwards</li>
<li><b>Team Player -</b> Happy to roll sleeves up and assist the team when required</li>
<li><b>Initiative - </b>Ability to self-starter with a proactive approach</li>
<li><b>Adaptability - </b>Comfortable working in a fast-paced and changing environment</li>
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<div></div><div>At Fresha, we value passion and potential as much as specific skills. If you're enthusiastic and eager to learn, we encourage you to apply, even if you don't meet every listed requirement. We believe in fostering growth and providing the support needed for you to excel in your role.</div><h3 class="jobSectionHeader"><b>
Interview Process</b></h3><ul>
<li><b>Screen Call</b> - Video-call with a member from the Talent Team (30m)</li>
<li><b>Skills &amp; Experience </b>- Video interview with Hiring Manager (45m)</li>
<li><b>Presentation</b> - Video interview with Hiring Team (75m)</li>
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<div></div><div><i>We aim to complete the entire interview process and deliver feedback within</i><b><i> 2 weeks</i></b><i>.</i></div>
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<div>Every job application received is reviewed manually by our talent team. While we strive to assess applications within 7 days, the sheer volume of talented individuals expressing interest may occasionally extend this timeframe</div><div><b>
Inclusive workforce
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<div></div><div>At Fresha, we are creating a culture where individuals of all backgrounds feel comfortable.</div>
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<div>We want all Fresha people to feel included and truly empowered to contribute fully to our vision and goals. Everyone who applies will receive fair consideration for employment.</div>
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<div>We do not discriminate based on race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying.</div>
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<div>If you have any accessibility requirements that would make you more comfortable during the interview process and/or once you join, please let us know so that we can support you.</div>
<p>
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</p></div>

Sales Specialist - Account Growth (Riyadh)