Qureos Mentor

Fresha

<div><div><b>About Fresha</b></div><div></div><div><br>
Fresha is the leading marketplace platform for beauty &amp; wellness trusted by millions of consumers and businesses worldwide. Fresha is used by 130,000+ businesses and 450,000+ stylists and professionals worldwide, processing over 1 billion appointments to date.</div><div></div><div><br>
The company is headquartered in London, United Kingdom, with 15 global offices located across North America, EMEA and APAC.</div><div></div><div><br>
Fresha allows consumers to discover, book and pay for beauty and wellness appointments with local businesses via its marketplace, while beauty and wellness businesses and professionals use an all-in-one platform to manage their entire operations with an intuitive business software and financial technology solutions.</div><div></div><div><br>
Fresha&rsquo;s ecosystem gives merchants everything they need to run their business seamlessly by facilitating appointment bookings, point-of-sale, customer records management, marketing automation, loyalty, beauty products inventory and team management.</div><div></div><div><br>
The consumer marketplace unlocks revenue potential for partner businesses by leveraging the power of online bookings and automated marketing through mobile apps and advanced integrations with major tech brands including Instagram, Facebook and Google</div><div></div><div><b><br>
Role overview</b></div><div></div><div><br>
Given our exciting and progressive growth plans, we are looking for an exceptional <b>Business Development Manager</b> to come and join our global business.</div><div></div><div><br>
Reporting directly to the <b>Head of Sales (GCC), </b>and working collaboratively with the <b>Commercial team and potential partners</b>, you will be <b>100% focused on bringing in new business development</b>.<br>
</div><div></div><br>
<div>This is a great opportunity for someone looking to work in a <b>fast-paced</b> and<b> changing environment</b>, who<b> likes to work autonomously</b>,<b> enjoys a challenge</b> and <b>wants to make an impact</b>.</div>
<h3 class="jobSectionHeader"><b>What you will be doing</b></h3><ul><li><b>
KPIs</b> - Consistently achieve sales targets
</li><li><b>Outreach</b> - Calling key decision-makers using phone, email &amp; social touches with the goal of bringing on new business
</li><li><b>Selling </b>- Present, promote and sell products and services through product demos to prospective and existing partners</li><li><b>
Sales Cycle</b> - Managing the entire sales process from prospecting to close</li><li><b>
Partnering</b> - Perform cost-benefit and needs analysis with existing/potential partners in order to align our solutions to their goals</li><li><b>
Collaboration</b> - Work closely with other departments to ensure a seamless partner experience</li><li><b>
Market Trends</b> - Provide feedback about ongoing trends in the industry</li><li><b>
Leads</b> - Contact 100% of qualified inbound leads in a timely manner, and document all call outcomes in the CRM</li><li><b>
Business Partnering</b> - Serve as a lead point of contact for partners on all commercial activities</li></ul><div></div><div><br>
To foster a collaborative environment that thrives on face-to-face interactions and teamwork all Fresha employees work from the office 5 days per week, with the flexibility to work remotely one day each week.</div><h3 class="jobSectionHeader"><b>
What we are looking for</b></h3><ul><li><b>
Experience</b> - Minimum 2 years of solid B2B sales with a track record of success</li><li><b>
Industry</b> - SaaS, online marketplaces, or payment platforms is highly desirable</li><li><b>
Relationship Building</b> - You are a true hunter and relationship builder</li><li><b>
Organised</b> - You can multitask, prioritise and manage time effectively</li><li><b>
Curiosity</b> - You are naturally curious and have a desire to continually grow and develop</li><li><b>
Languages</b> - Fluent in Arabic is preferred</li></ul><div></div><div><br>
At Fresha, we value passion and potential as much as specific skills. If you're enthusiastic and eager to learn, we encourage you to apply, even if you don't meet every listed requirement. We believe in fostering growth and providing the support needed for you to excel in your role.</div><h3 class="jobSectionHeader"><b>
Interview Process</b></h3><ul><li><b>
Screen Call</b> - Video-call with a member from the Talent Team (30m)</li><li><b>
Skills &amp; Experience </b>- Video/In-person interview with Hiring Manager (45m)</li><li><b>
Presentation</b> - In-person interview with Hiring Team (75m)</li></ul><div></div><div><i><br>
We aim to finalise the entire interview process and deliver feedback within </i><b><i>2 weeks</i></b><i>.</i></div><div></div><div><br>
Every job application received is reviewed manually by our talent team. While we strive to assess applications within 7 days, the sheer volume of talented individuals expressing interest may occasionally extend this timeframe.</div><div><b>
Inclusive workforce<br>
</b></div><div></div><br>
<div>At Fresha, we are creating a culture where individuals of all backgrounds feel comfortable.</div><div></div><div><br>
We want all Fresha people to feel included and truly empowered to contribute fully to our vision and goals. Everyone who applies will receive fair consideration for employment.</div><div></div><div><br>
We do not discriminate based on race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying.</div><div></div><div><br>
If you have any accessibility requirements that would make you more comfortable during the interview process and/or once you join, please let us know so that we can support you.</div></div>

New Business Development - Sales Specialist (Dubai)

<div><div><b>About Fresha</b></div><div></div><div><br>
Fresha is the leading marketplace platform for beauty &amp; wellness trusted by millions of consumers and businesses worldwide. Fresha is used by 130,000+ businesses and 450,000+ stylists and professionals worldwide, processing over 1 billion appointments to date.</div><div></div><div><br>
The company is headquartered in London, United Kingdom, with 15 global offices located across North America, EMEA and APAC.</div><div></div><div><br>
Fresha allows consumers to discover, book and pay for beauty and wellness appointments with local businesses via its marketplace, while beauty and wellness businesses and professionals use an all-in-one platform to manage their entire operations with an intuitive business software and financial technology solutions.</div><div></div><div><br>
Fresha&rsquo;s ecosystem gives merchants everything they need to run their business seamlessly by facilitating appointment bookings, point-of-sale, customer records management, marketing automation, loyalty, beauty products inventory and team management.</div><div></div><div><br>
The consumer marketplace unlocks revenue potential for partner businesses by leveraging the power of online bookings and automated marketing through mobile apps and advanced integrations with major tech brands including Instagram, Facebook and Google</div><div></div><div><br>
Given our exciting and progressive growth plans, we are looking for an exceptional Business Development Manager to come and join our global business.</div><div></div><div><br>
Reporting directly to the Head of Sales (GCC), and working collaboratively with the Commercial team and potential partners, you will be 100% focused on bringing in new business development.<br>
</div><div></div><br>
<div>This is a great opportunity for someone looking to work in a fast-paced and changing environment, who likes to work autonomously, enjoys a challenge and wants to make an impact.</div><br>
<div></div>
<h3 class="jobSectionHeader"><b>
What you will be doing</b></h3><ul><li><b>
KPIs</b> - Consistently achieve sales targets
</li><li><b>Outreach</b> - Calling key decision-makers using phone, email &amp; social touches with the goal of bringing on new business
</li><li><b>Selling </b>- Present, promote and sell products and services through product demos to prospective and existing partners</li><li><b>
Sales Cycle</b> - Managing the entire sales process from prospecting to close</li><li><b>
Partnering</b> - Perform cost-benefit and needs analysis with existing/potential partners in order to align our solutions to their goals</li><li><b>
Collaboration</b> - Work closely with other departments to ensure a seamless partner experience</li><li><b>
Market Trends</b> - Provide feedback about ongoing trends in the industry</li><li><b>
Leads</b> - Contact 100% of qualified inbound leads in a timely manner, and document all call outcomes in the CRM</li><li><b>
Business Partnering</b> - Serve as a lead point of contact for partners on all commercial activities</li></ul><h3 class="jobSectionHeader"><b>
What we are looking for</b></h3><ul><li><b>
Experience</b> - Minimum 2 years of solid B2B sales with a track record of success</li><li><b>
Industry</b> - SaaS, online marketplaces, or payment platforms is highly desirable</li><li><b>
Relationship Building</b> - You are a true hunter and relationship builder</li><li><b>
Organised</b> - You can multitask, prioritise and manage time effectively</li><li><b>
Curiosity</b> - You are naturally curious and have a desire to continually grow and develop</li><li><b>
Languages</b> - Fluent in Arabic and English</li></ul><div></div><div><br>
At Fresha, we value passion and potential as much as specific skills. If you're enthusiastic and eager to learn, we encourage you to apply, even if you don't meet every listed requirement. We believe in fostering growth and providing the support needed for you to excel in your role.</div><h3 class="jobSectionHeader"><b>
Interview Process</b></h3><ul><li><b>
Screen Call</b> - Video-call with a member from the Talent Team (30m)</li><li><b>
Skills &amp; Experience </b>- Video interview with Hiring Manager (45m)</li><li><b>
Presentation</b> - Video interview with Hiring Team (75m)</li></ul><div></div><div><i><br>
We aim to finalise the entire interview process and deliver feedback within </i><b><i>2 weeks</i></b><i>.</i></div><div></div><div><br>
Every job application received is reviewed manually by our talent team. While we strive to assess applications within 7 days, the sheer volume of talented individuals expressing interest may occasionally extend this timeframe.</div><div><b>
Inclusive workforce<br>
</b></div><div></div><br>
<div>At Fresha, we are creating a culture where individuals of all backgrounds feel comfortable.</div><div></div><div><br>
We want all Fresha people to feel included and truly empowered to contribute fully to our vision and goals. Everyone who applies will receive fair consideration for employment.</div><div></div><div><br>
We do not discriminate based on race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying.</div><div></div><div><br>
If you have any accessibility requirements that would make you more comfortable during the interview process and/or once you join, please let us know so that we can support you.</div></div>

New Business Development - Sales Specialist (Qatar)

<div>
 <strong>
  About Fresha
  <br/>
  <br/>
 </strong>
 Fresha is the leading marketplace platform for beauty &amp; wellness trusted by millions of consumers and businesses worldwide. Fresha is used by 130,000+ businesses and 450,000+ stylists and professionals worldwide, processing over 1 billion appointments to date.
 <br/>
 <br/>
 The company is headquartered in London, United Kingdom, with 15 global offices located across North America, EMEA and APAC.
 <br/>
 <br/>
 Fresha allows consumers to discover, book and pay for beauty and wellness appointments with local businesses via its marketplace, while beauty and wellness businesses and professionals use an all-in-one platform to manage their entire operations with an intuitive business software and financial technology solutions.
 <br/>
 <br/>
 Fresha&rsquo;s ecosystem gives merchants everything they need to run their business seamlessly by facilitating appointment bookings, point-of-sale, customer records management, marketing automation, loyalty, beauty products inventory and team management.
 <br/>
 <br/>
 The consumer marketplace unlocks revenue potential for partner businesses by leveraging the power of online bookings and automated marketing through mobile apps and advanced integrations with major tech brands including Instagram, Facebook and Google
 <br/>
 <br/>
 <strong>
  Role Overview
  <br/>
  <br/>
 </strong>
 Given our exciting and progressive growth plans, we are looking for an exceptional
 <strong>
  New Business Sales Specialist
 </strong>
 to come and join our global business.
 <br/>
 <br/>
 Reporting directly to the
 <strong>
  Head of Sales (GCC),
 </strong>
 and working collaboratively with the
 <strong>
  Commercial team and potential partners
 </strong>
 , you will be
 <strong>
  100% focused on bringing in new business development
 </strong>
 . You will carry a quota target, completing field visits via cold outreach and having complete ownership of your pipeline.
 <br/>
 <br/>
 This is a great opportunity for someone looking to work in a
 <strong>
  fast-paced
 </strong>
 and
 <strong>
  changing environment
 </strong>
 , who
 <strong>
  likes to work autonomously
 </strong>
 ,
 <strong>
  enjoys a challenge
 </strong>
 and
 <strong>
  wants to make an impact
 </strong>
 .
 <br/>
 <br/>
 <strong>
  What You Will Be Doing
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   KPIs - Consistently achieve sales targets
  </li>
  <li>
   Outreach - Calling key decision-makers using phone, email &amp; social touches with the goal of bringing on new business
  </li>
  <li>
   Selling - Present, promote and sell products and services through product demos to prospective and existing partners
  </li>
  <li>
   Sales Cycle - Managing the entire sales process from prospecting to close
  </li>
  <li>
   Partnering - Perform cost-benefit and needs analysis with existing/potential partners in order to align our solutions to their goals
  </li>
  <li>
   Collaboration - Work closely with other departments to ensure a seamless partner experience
  </li>
  <li>
   Market Trends - Provide feedback about ongoing trends in the industry
  </li>
  <li>
   Leads - Contact 100% of qualified inbound leads in a timely manner, and document all call outcomes in the CRM
  </li>
  <li>
   Business Partnering - Serve as a lead point of contact for partners on all commercial activities
   <br/>
   <br/>
  </li>
 </ul>
 <em>
  This list is not exhaustive and there may be other activities you are required to deliver.
  <br/>
  <br/>
 </em>
 To foster a collaborative environment that thrives on face-to-face interactions and teamwork all Fresha employees work from the office four days per week, with the flexibility to work remotely one day each week.
 <br/>
 <br/>
 <strong>
  What We Are Looking For
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Experience - Minimum 3 years of solid B2B sales with a track record of success
  </li>
  <li>
   Industry - SaaS, online marketplaces, or payment platforms is highly desirable
  </li>
  <li>
   Relationship Building - You are a true hunter and relationship builder
  </li>
  <li>
   Organised - You can multitask, prioritise and manage time effectively
  </li>
  <li>
   Curiosity - You are naturally curious and have a desire to continually grow and develop
  </li>
  <li>
   Languages - Fluency in English Arabic is required
   <br/>
   <br/>
  </li>
 </ul>
 At Fresha, we value passion and potential as much as specific skills. If you're enthusiastic and eager to learn, we encourage you to apply, even if you don't meet every listed requirement. We believe in fostering growth and providing the support needed for you to excel in your role.
 <br/>
 <br/>
 <strong>
  Interview Process
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Screen Call - Video-call with a member from the Talent Team (30m)
  </li>
  <li>
   Skills &amp; Experience - Video Interview with Hiring Manager (45m)
  </li>
  <li>
   Presentation - Video interview with Hiring Team (75m)
   <br/>
   <br/>
  </li>
 </ul>
 <em>
  We aim to finalise the entire interview process and deliver feedback within
 </em>
 <strong>
  <em>
   2 weeks
  </em>
 </strong>
 <em>
  .
  <br/>
  <br/>
 </em>
 Every job application received is reviewed manually by our talent team. While we strive to assess applications within 7 days, the sheer volume of talented individuals expressing interest may occasionally extend this timeframe.
 <br/>
 <br/>
 <strong>
  Inclusive workforce
  <br/>
  <br/>
 </strong>
 At Fresha, we are creating a culture where individuals of all backgrounds feel comfortable.
 <br/>
 <br/>
 We want all Fresha people to feel included and truly empowered to contribute fully to our vision and goals. Everyone who applies will receive fair consideration for employment.
 <br/>
 <br/>
 We do not discriminate based on race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying.
 <br/>
 <br/>
 If you have any accessibility requirements that would make you more comfortable during the interview process and/or once you join, please let us know so that we can support you.
</div>


New Business Sales Specialist (Kuwait)

<div>
 <strong>
  About Fresha
  <br/>
  <br/>
 </strong>
 Fresha is the leading marketplace platform for beauty &amp; wellness trusted by millions of consumers and businesses worldwide. Fresha is used by 130,000+ businesses and 450,000+ stylists and professionals worldwide, processing over 1 billion appointments to date.
 <br/>
 <br/>
 The company is headquartered in London, United Kingdom, with 15 global offices located across North America, EMEA and APAC.
 <br/>
 <br/>
 Fresha allows consumers to discover, book and pay for beauty and wellness appointments with local businesses via its marketplace, while beauty and wellness businesses and professionals use an all-in-one platform to manage their entire operations with an intuitive business software and financial technology solutions.
 <br/>
 <br/>
 Fresha&rsquo;s ecosystem gives merchants everything they need to run their business seamlessly by facilitating appointment bookings, point-of-sale, customer records management, marketing automation, loyalty, beauty products inventory and team management.
 <br/>
 <br/>
 The consumer marketplace unlocks revenue potential for partner businesses by leveraging the power of online bookings and automated marketing through mobile apps and advanced integrations with major tech brands including Instagram, Facebook and Google
 <br/>
 <br/>
 <strong>
  Role Overview
  <br/>
  <br/>
 </strong>
 Given our exciting and progressive growth plans, we are looking for an exceptional
 <strong>
  New Business Sales Specialist
 </strong>
 to come and join our global business.
 <br/>
 <br/>
 Reporting directly to the
 <strong>
  Head of Sales (GCC),
 </strong>
 and working collaboratively with the
 <strong>
  Commercial team and potential partners
 </strong>
 , you will be
 <strong>
  100% focused on bringing in new business development
 </strong>
 . You will carry a quota target, completing field visits via cold outreach and having complete ownership of your pipeline.
 <br/>
 <br/>
 This is a great opportunity for someone looking to work in a
 <strong>
  fast-paced
 </strong>
 and
 <strong>
  changing environment
 </strong>
 , who
 <strong>
  likes to work autonomously
 </strong>
 ,
 <strong>
  enjoys a challenge
 </strong>
 and
 <strong>
  wants to make an impact
 </strong>
 .
 <br/>
 <br/>
 <strong>
  What You Will Be Doing
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   KPIs - Consistently achieve sales targets
  </li>
  <li>
   Outreach - Calling key decision-makers using phone, email &amp; social touches with the goal of bringing on new business
  </li>
  <li>
   Selling - Present, promote and sell products and services through product demos to prospective and existing partners
  </li>
  <li>
   Sales Cycle - Managing the entire sales process from prospecting to close
  </li>
  <li>
   Partnering - Perform cost-benefit and needs analysis with existing/potential partners in order to align our solutions to their goals
  </li>
  <li>
   Collaboration - Work closely with other departments to ensure a seamless partner experience
  </li>
  <li>
   Market Trends - Provide feedback about ongoing trends in the industry
  </li>
  <li>
   Leads - Contact 100% of qualified inbound leads in a timely manner, and document all call outcomes in the CRM
  </li>
  <li>
   Business Partnering - Serve as a lead point of contact for partners on all commercial activities
   <br/>
   <br/>
  </li>
 </ul>
 <em>
  This list is not exhaustive and there may be other activities you are required to deliver.
  <br/>
  <br/>
 </em>
 To foster a collaborative environment that thrives on face-to-face interactions and teamwork all Fresha employees work from the office four days per week, with the flexibility to work remotely one day each week.
 <br/>
 <br/>
 <strong>
  What We Are Looking For
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Experience - Minimum 3 years of solid B2B sales with a track record of success
  </li>
  <li>
   Industry - SaaS, online marketplaces, or payment platforms is highly desirable
  </li>
  <li>
   Relationship Building - You are a true hunter and relationship builder
  </li>
  <li>
   Organised - You can multitask, prioritise and manage time effectively
  </li>
  <li>
   Curiosity - You are naturally curious and have a desire to continually grow and develop
  </li>
  <li>
   Languages - Fluency in English Arabic is required
   <br/>
   <br/>
  </li>
 </ul>
 At Fresha, we value passion and potential as much as specific skills. If you're enthusiastic and eager to learn, we encourage you to apply, even if you don't meet every listed requirement. We believe in fostering growth and providing the support needed for you to excel in your role.
 <br/>
 <br/>
 <strong>
  Interview Process
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Screen Call - Video-call with a member from the Talent Team (30m)
  </li>
  <li>
   Skills &amp; Experience - Video/In-person interview with Hiring Manager (45m)
  </li>
  <li>
   Presentation - In-person interview with Hiring Team (75m)
   <br/>
   <br/>
  </li>
 </ul>
 <em>
  We aim to finalise the entire interview process and deliver feedback within
 </em>
 <strong>
  <em>
   2 weeks
  </em>
 </strong>
 <em>
  .
  <br/>
  <br/>
 </em>
 Every job application received is reviewed manually by our talent team. While we strive to assess applications within 7 days, the sheer volume of talented individuals expressing interest may occasionally extend this timeframe.
 <br/>
 <br/>
 <strong>
  Inclusive workforce
  <br/>
  <br/>
 </strong>
 At Fresha, we are creating a culture where individuals of all backgrounds feel comfortable.
 <br/>
 <br/>
 We want all Fresha people to feel included and truly empowered to contribute fully to our vision and goals. Everyone who applies will receive fair consideration for employment.
 <br/>
 <br/>
 We do not discriminate based on race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying.
 <br/>
 <br/>
 If you have any accessibility requirements that would make you more comfortable during the interview process and/or once you join, please let us know so that we can support you.
</div>


New Business Sales Specialist (Oman)

<div>
 <strong>
  About Fresha
  <br/>
  <br/>
 </strong>
 Fresha is the leading marketplace platform for beauty &amp; wellness trusted by millions of consumers and businesses worldwide. Fresha is used by 130,000+ businesses and 450,000+ stylists and professionals worldwide, processing over 1 billion appointments to date.
 <br/>
 <br/>
 The company is headquartered in London, United Kingdom, with 15 global offices located across North America, EMEA and APAC.
 <br/>
 <br/>
 Fresha allows consumers to discover, book and pay for beauty and wellness appointments with local businesses via its marketplace, while beauty and wellness businesses and professionals use an all-in-one platform to manage their entire operations with an intuitive business software and financial technology solutions.
 <br/>
 <br/>
 Fresha&rsquo;s ecosystem gives merchants everything they need to run their business seamlessly by facilitating appointment bookings, point-of-sale, customer records management, marketing automation, loyalty, beauty products inventory and team management.
 <br/>
 <br/>
 The consumer marketplace unlocks revenue potential for partner businesses by leveraging the power of online bookings and automated marketing through mobile apps and advanced integrations with major tech brands including Instagram, Facebook and Google
 <br/>
 <br/>
 <strong>
  Role Overview
  <br/>
  <br/>
 </strong>
 Given our exciting and progressive growth plans, we are looking for an exceptional B2B Software Support Specialist to come and join our global Software as a service business.
 <br/>
 <br/>
 Working collaboratively with partners, you will be accountable for Support tickets and communicate via different channels email, voice/phone, live chat, Social Media, WhatsApp, and SMS at Fresha.
 <br/>
 <br/>
 This is a great opportunity for someone looking to work in a fast-paced and changing environment, who likes to work autonomously, enjoys a challenge and wants to make an impact.
 <br/>
 <br/>
 <strong>
  Delight our partners and their clients
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Resolve support tickets and partner contacts (from various channels and sources) using our ticketing system Hubspot, and support our partner&rsquo;s clients
  </li>
  <li>
   Identify the root cause of issues and problems our partners are experiencing and proactively flag recurring issues, bugs and contact trends to your TL and the Fresha product teams
  </li>
  <li>
   Take a consultative approach to supporting our partners to make sure they are getting the most out of our software to drive partner retention
  </li>
  <li>
   Find creative solutions to partner problems and identify opportunities to improve our partners experience with Fresha and to generate more revenue for the business
  </li>
  <li>
   Be a proactive problem solver, going the extra mile to delight our partners
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Testing and investigating
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Proactively test and investigate problems that our partners raise in our software
  </li>
  <li>
   Reproduce the issues and problems in your own test account and test solutions to the problem that you are solving
  </li>
  <li>
   Maintain your own test account and make sure all features and functionality are up to date, active and usable for testing purposes
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  High Performance
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Be a high performer in the team, exceeding expectations in product knowledge, KPI achievement and living the values of Fresha
  </li>
  <li>
   Adhere to our Service Level Agreement (SLA) and prioritise timely resolution of tickets
  </li>
  <li>
   Take responsibility for your own performance and development, constantly learning and developing in the role and progressing through the CX structure
  </li>
  <li>
   Support your CX colleagues to achieve their targets and become high performers
  </li>
  <li>
   Constantly strive to raise the standards across the team to create a high performing culture
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  How To Be Successful At Fresha
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Curious problem solver, you want to get to the root cause of problems and find creative solutions to exceed our partners expectations
  </li>
  <li>
   Passionate about delighting our partners and their clients so they never want to leave Fresha and advocate for the brand
  </li>
  <li>
   Deliver high quality written responses in English to partner questions and queries
  </li>
  <li>
   Technical mindset, comfortable using, navigating and explaining how to use our multifaceted Health and wellness software
  </li>
  <li>
   Ability to work at pace, continually learning as our software continue to grow and evolve
  </li>
  <li>
   Comfortable dealing with ambiguity and learning through testing and using the product
  </li>
  <li>
   Enthusiasm, positivity and a can do attitude
  </li>
  <li>
   Comfortable taking feedback on board, applying it to your daily activities and demonstrating humility
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Inclusive workforce
  <br/>
  <br/>
 </strong>
 At Fresha, we are creating a culture where individuals of all backgrounds feel comfortable.
 <br/>
 <br/>
 We want all Fresha people to feel included and truly empowered to contribute fully to our vision and goals. Everyone who applies will receive fair consideration for employment.
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 We do not discriminate based on race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying.
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 If you have any accessibility requirements that would make you more comfortable during the interview process and/or once you join, please let us know so that we can support you.
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B2B Software Customer Support Specialist (Dubai)

Join Fresha and explore 6   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

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B2B Software Customer Support Specialist (Dubai)

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