Qureos Mentor

Fresha

<div>
 <strong>
  The AI-powered OS
 </strong>
 <strong>
  for beauty,
  <br/>
  <br/>
 </strong>
 <strong>
  wellness
 </strong>
 <strong>
  and self-care
  <br/>
  <br/>
 </strong>
 <strong>
  About Fresha
  <br/>
  <br/>
 </strong>
 Fresha is the AI-powered operating system for the global beauty, wellness and self-care industry, connecting and powering everything from salons and barbers to spas, medspas, fitness studios and health practices.
 <br/>
 <br/>
 Trusted by millions of consumers and businesses worldwide. Fresha is used by 140,000+ businesses and 450,000+ stylists and professionals worldwide, processing over 1 billion appointments to date.
 <br/>
 <br/>
 The company is headquartered in London, United Kingdom, with 15 global offices located across North America, EMEA and APAC.
 <br/>
 <br/>
 Fresha allows consumers to discover, book and pay for beauty and wellness appointments with local businesses via its marketplace, while beauty and wellness businesses and professionals use an all-in-one platform to manage their entire operations with an intuitive business software and financial technology solutions.
 <br/>
 <br/>
 Fresha&rsquo;s ecosystem gives merchants everything they need to run their business seamlessly by facilitating appointment bookings, point-of-sale, customer records management, marketing automation, loyalty, beauty products inventory and team management.
 <br/>
 <br/>
 The consumer marketplace unlocks revenue potential for partner businesses by leveraging the power of online bookings and automated marketing through mobile apps and advanced integrations with major tech brands including Instagram, Facebook and Google.
 <br/>
 <br/>
 <strong>
  Role Overview
  <br/>
  <br/>
 </strong>
 Given our exciting and progressive growth plans, we are looking for an exceptional
 <strong>
  Client Acquisition
 </strong>
 <strong>
  Executive
 </strong>
 to come and join our global business.
 <br/>
 <br/>
 Reporting directly to the
 <strong>
  Head of Sales (GCC),
 </strong>
 and working collaboratively with the
 <strong>
  Commercial team and potential partners
 </strong>
 , you will be
 <strong>
  100% focused on growing our partner base by via new business development
 </strong>
 . You will carry a quota target, completing field visits via cold outreach and having complete ownership of your pipeline.
 <br/>
 <br/>
 This is a great opportunity for someone looking to work in a
 <strong>
  fast-paced
 </strong>
 and
 <strong>
  changing environment
 </strong>
 , who
 <strong>
  likes to work autonomously
 </strong>
 ,
 <strong>
  enjoys a challenge
 </strong>
 and
 <strong>
  wants to make an impact
 </strong>
 .
 <br/>
 <br/>
 <strong>
  What You Will Be Doing
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   KPIs - Consistently achieve sales targets
  </li>
  <li>
   Outreach - Calling key decision-makers using phone, email &amp; social touches with the goal of bringing on new business
  </li>
  <li>
   Selling - Present, promote and sell products and services through product demos to prospective and existing partners
  </li>
  <li>
   Sales Cycle - Managing the entire sales process from prospecting to close
  </li>
  <li>
   Partnering - Perform cost-benefit and needs analysis with existing/potential partners in order to align our solutions to their goals
  </li>
  <li>
   Collaboration - Work closely with other departments to ensure a seamless partner experience
  </li>
  <li>
   Market Trends - Provide feedback about ongoing trends in the industry
  </li>
  <li>
   Leads - Contact 100% of qualified inbound leads in a timely manner, and document all call outcomes in the CRM
  </li>
  <li>
   Business Partnering - Serve as a lead point of contact for partners on all commercial activities
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What We Are Looking For
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Experience - Minimum 3 years of solid B2B sales with a track record of success
  </li>
  <li>
   Industry - SaaS, online marketplaces, or payment platforms is highly desirable
  </li>
  <li>
   Relationship Building - You are a true hunter and relationship builder
  </li>
  <li>
   Organised - You can multitask, prioritise and manage time effectively
  </li>
  <li>
   Curiosity - You are naturally curious and have a desire to continually grow and develop
  </li>
  <li>
   Languages - Fluency in English Arabic is required
   <br/>
   <br/>
  </li>
 </ul>
 At Fresha, we value passion and potential as much as specific skills. If you're enthusiastic and eager to learn, we encourage you to apply, even if you don't meet every listed requirement. We believe in fostering growth and providing the support needed for you to excel in your role.
 <br/>
 <br/>
 <strong>
  Interview Process
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Screen Call - Video-call with a member from the Talent Team (30m)
  </li>
  <li>
   Skills &amp; Experience - Video/In-person interview with Hiring Manager (45m)
  </li>
  <li>
   Presentation - In-person interview with Hiring Team (75m)
   <br/>
   <br/>
  </li>
 </ul>
 We aim to finalise the entire interview process and deliver feedback within
 <strong>
  2 weeks
 </strong>
 .
 <br/>
 <br/>
 Every job application received is reviewed manually by our talent team. While we strive to assess applications within 7 days, the sheer volume of talented individuals expressing interest may occasionally extend this timeframe.
 <br/>
 <br/>
 <strong>
  Inclusive workforce
  <br/>
  <br/>
 </strong>
 At Fresha, we are creating a culture where individuals of all backgrounds feel comfortable.
 <br/>
 <br/>
 We want all Fresha people to feel included and truly empowered to contribute fully to our vision and goals. Everyone who applies will receive fair consideration for employment.
 <br/>
 <br/>
 We do not discriminate based on race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying.
 <br/>
 <br/>
 If you have any accessibility requirements that would make you more comfortable during the interview process and/or once you join, please let us know so that we can support you.
 <br/>
 <br/>
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
</div>


Client Acquisition Executive (Oman) - Arabic Speaking

<div>
 <strong>
  The AI-powered OS
 </strong>
 <strong>
  for beauty,
  <br/>
  <br/>
 </strong>
 <strong>
  wellness
 </strong>
 <strong>
  and self-care
  <br/>
  <br/>
 </strong>
 <strong>
  About Fresha
  <br/>
  <br/>
 </strong>
 Fresha is the AI-powered operating system for the global beauty, wellness and self-care industry, connecting and powering everything from salons and barbers to spas, medspas, fitness studios and health practices.
 <br/>
 <br/>
 Trusted by millions of consumers and businesses worldwide. Fresha is used by 140,000+ businesses and 450,000+ stylists and professionals worldwide, processing over 1 billion appointments to date.
 <br/>
 <br/>
 The company is headquartered in London, United Kingdom, with 15 global offices located across North America, EMEA and APAC.
 <br/>
 <br/>
 Fresha allows consumers to discover, book and pay for beauty and wellness appointments with local businesses via its marketplace, while beauty and wellness businesses and professionals use an all-in-one platform to manage their entire operations with an intuitive business software and financial technology solutions.
 <br/>
 <br/>
 Fresha&rsquo;s ecosystem gives merchants everything they need to run their business seamlessly by facilitating appointment bookings, point-of-sale, customer records management, marketing automation, loyalty, beauty products inventory and team management.
 <br/>
 <br/>
 The consumer marketplace unlocks revenue potential for partner businesses by leveraging the power of online bookings and automated marketing through mobile apps and advanced integrations with major tech brands including Instagram, Facebook and Google.
 <br/>
 <br/>
 Given our exciting and progressive growth plans, we are looking for an exceptional Professional Services Specialist to come and join our global business.
 <br/>
 <br/>
 Reporting into Team Lead, Professional Services, Europe &amp; GCC and working closely with our Business Development and Account Management Teams, you will be accountable for ensuring a quality efficient build for all our Partners coming onto the Fresha Ecosystem through Inbound &amp; Outbound channels.
 <br/>
 <br/>
 This is a great opportunity for someone looking to work in a fast-paced and changing environment, who likes to work autonomously, enjoys a challenge and wants to make an impact.
 <br/>
 <br/>
 To foster a collaborative environment that thrives on face-to-face interactions and teamwork, all Fresha employees work from the office five days per week.
 <br/>
 <br/>
 <ul>
  <li>
   For this particular role we require Fluent Arabic reading, speaking and writing proficiency.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  KPIs
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Onboarding Lead time - average of 7 business days per Professional Services Specialist
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Partner Onboarding
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Understand our partners business requirements, and confidently communicate the Fresha Onboarding approach and project plan
  </li>
  <li>
   Be able to clearly articulate the Fresha Ecosystem including Fresha Pay Online, our Booking Software &amp; the Marketplace in order to provide solutions into the Partners&rsquo; business requirements
  </li>
  <li>
   Lead the Partner on the onboarding journey, managing expectations, risks and ultimately accurate go live dates
  </li>
  <li>
   Demonstrate strong attention to detail to ensure quality Fresha profiles are built for all our Partners with particular focus on activating all our payment features
  </li>
  <li>
   Assist our partners in representing themselves in the best possible manner on our platform
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Marketplace
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Provide continuous quality assurance on the Marketplace to ensure this looks good at all time
  </li>
  <li>
   Provide sufficient guidance and documentation to ensure a seamless handover experience for the partner to Partner Success or Customer Experience teams
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Additional Ad-Hoc
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Comfortable presenting information, and open to feedback
  </li>
  <li>
   Cover other team members Partner projects to ensure we win as a team
  </li>
  <li>
   Ensure efficient and accurate use of Hubspot to accurately reflect the progress of each Partner in the Onboarding pipeline whilst also tracking all activity and correspondence
  </li>
  <li>
   Proactively search for new features, processes &amp; opportunities that may optimize our own internal processes, improve Partner experience and drive conversions
  </li>
  <li>
   This list is not exhaustive and there may be other activities you are required to deliver.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Skills, Experience &amp; Qualifications Required
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Commercially minded, understanding critical needs of Partners onboarding
  </li>
  <li>
   Managing expectations of Partner right from the start
  </li>
  <li>
   Exceptionally high organizational and time management skillsExcellent oral and written communication skills
  </li>
  <li>
   Proficient in Excel and data cleaning an asset
  </li>
  <li>
   Project coordination experience or certification highly desired
  </li>
  <li>
   Experience working in the Beauty &amp; Wellness sector or previous start-up/scale-up tech company environment an asset
  </li>
  <li>
   Ability to identify problems and opportunities as well as offer or implement actions and solutions
  </li>
  <li>
   Strong analytical and troubleshooting skills
  </li>
  <li>
   An ability to influence others through effective communication and negotiations
  </li>
  <li>
   Flexible and comfortable working in a fast-paced and changing environment
  </li>
  <li>
   Creative thinking and problem-solving mindset
  </li>
  <li>
   Ability to interact with people from across the business and build strong relationships, including the ability to effectively influence upwards
  </li>
  <li>
   Team player - must be happy to &lsquo;roll sleeves up&rsquo; and assist the team whenever required
  </li>
  <li>
   Self-starter and highly proactive approach
  </li>
  <li>
   At Fresha, we value passion and potential as much as specific skills. If you're enthusiastic and eager to learn, we encourage you to apply, even if you don't meet every listed requirement. We believe in fostering growth and providing the support needed for you to excel in your role.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Interview Process
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Screen Call - Video-call with a member from the Talent Team (30m)
  </li>
  <li>
   Skills &amp; Experience - Video-call with PSS Hiring Team (30m)
  </li>
  <li>
   Technical Ability &amp; Cultural Assessment - In-person with PSS Team Lead, GCC and GCC GM
  </li>
  <li>
   We aim to finalise the entire interview process and deliver feedback within 2 weeks.
   <br/>
   <br/>
  </li>
 </ul>
 Every job application received is reviewed manually by our talent team. While we strive to assess applications within 7 days, the sheer volume of talented individuals expressing interest may occasionally extend this timeframe.
 <br/>
 <br/>
 <strong>
  Inclusive workforce
  <br/>
  <br/>
 </strong>
 At Fresha, we are creating a culture where individuals of all backgrounds feel comfortable.
 <br/>
 <br/>
 We want all Fresha people to feel included and truly empowered to contribute fully to our vision and goals. Everyone who applies will receive fair consideration for employment.
 <br/>
 <br/>
 We do not discriminate based on race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying.
 <br/>
 <br/>
 If you have any accessibility requirements that would make you more comfortable during the interview process and/or once you join, please let us know so that we can support you.
 <br/>
 <br/>
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
</div>


Professional Services Specialist (Dubai)

<div><div><div><b>The AI-powered OS </b><b>for beauty,
</b></div><div><b>wellness </b><b>and self-care</b></div>
<div><br>
<b>About Fresha</b><br>
<br>
Fresha is the AI-powered operating system for the global beauty, wellness and self-care industry, connecting and powering everything from salons and barbers to spas, medspas, fitness studios and health practices.<br>
<br>
Trusted by millions of consumers and businesses worldwide. Fresha is used by 140,000+ businesses and 450,000+ stylists and professionals worldwide, processing over 1 billion appointments to date.<br>
<br>
The company is headquartered in London, United Kingdom, with 15 global offices located across North America, EMEA and APAC.</div>
</div><div>Fresha allows consumers to discover, book and pay for beauty and wellness appointments with local businesses via its marketplace, while beauty and wellness businesses and professionals use an all-in-one platform to manage their entire operations with an intuitive business software and financial technology solutions.</div>
<div></div>
<div>Fresha&rsquo;s ecosystem gives merchants everything they need to run their business seamlessly by facilitating appointment bookings, point-of-sale, customer records management, marketing automation, loyalty, beauty products inventory and team management.</div>
<div></div>
<div>The consumer marketplace unlocks revenue potential for partner businesses by leveraging the power of online bookings and automated marketing through mobile apps and advanced integrations with major tech brands including Instagram, Facebook and Google.</div><div></div><div><p><b><br>
The Role</b></p>
<p>
This is a high-impact individual contributor role that bridges Finance and data. You will be the primary owner of all quantitative inputs that drive Finance operations &mdash; from board and investor reporting to unit economics and budgeting. You will work directly in the data warehouse, own the Finance reporting calendar, and partner closely with Analytics, Finance Ops, and senior leadership.</p>
<p>
The role is critical to how Finance operates at Fresha. You will not be producing reports in the background &mdash; you will be the person leadership turns to when they need a number, a model, or an answer.</p>
</div>
<h3 class="jobSectionHeader"><b>What You'll Do</b></h3><div><b>
Financial &amp; Investor Reporting</b></div>
<ul><li> Own the data inputs for quarterly board packs, investor reports, and investor-related deliverables</li></ul>
<ul><li> Prepare and maintain the reporting calendar for all external and internal Finance outputs</li></ul>
<ul><li> Build and maintain partner, revenue, and gross profit retention schedules &mdash; GRR and NRR across any period</li></ul>
<ul><li> Ensure all Finance inputs to Commercial Performance Update (CPU) decks are accurate, complete, and submitted on time</li></ul>
<p><b>
Unit Economics &amp; Modelling</b></p>
<ul><li> Own deal-level unit economics by country: forecast revenue, gross profit, and contribution margin</li></ul>
<ul><li> Maintain and evolve the attribution model across Organic, Marketing, and Direct Sales channels</li></ul>
<ul><li> Build and maintain cohort-level financial models, including CAC, LTV, and payback period</li></ul>
<ul><li> Construct operating and financial models to evaluate strategic opportunities and present findings to senior stakeholders</li></ul>
<p><b>
Finance Operations</b></p>
<ul><li> Provide Finance Ops with all required data extracts to support month-end close, reconciliations, and audits</li></ul>
<ul><li> Maintain and update the financial model used for budgeting and forecasting; pull actuals and provide variance analysis</li></ul>
<ul><li> Identify and flag data anomalies proactively before they surface in reporting</li></ul>
<p><b>
Data &amp; Analytics Partnership</b></p>
<ul><li> Work directly in the data warehouse to extract, validate, and maintain Finance-required datasets</li></ul>
<ul><li> Partner with Data Engineering to ensure Finance metrics are correctly defined and available in the right tables</li></ul>
<ul><li> Drive adoption of data-driven decision-making across commercial and Finance functions</li></ul><h3 class="jobSectionHeader"><b><br>
What We're Looking For</b></h3><div>
<p><b>
Essential</b></p>
<ul><li> 4+ years in financial analysis, commercial finance, or a data-heavy strategy role at a high-growth technology company</li></ul>
<ul><li> Direct experience supporting investor or board reporting - you understand what a board pack requires and why it matters</li></ul>
<ul><li> Hands-on SQL skills: you can write your own queries, not just interpret other people's outputs</li></ul>
<ul><li> Experience building unit economics models (CAC, LTV, payback, cohort analysis) from scratch</li></ul>
<ul><li> Exposure to marketplace or SaaS business models and the metrics that matter (GMV, take rate, net revenue retention, partner economics)</li></ul>
<ul><li> Strong attention to detail with ability to reconcile data across multiple sources and spot when something is off</li></ul>
<ul><li> Comfortable presenting analysis directly to senior stakeholders - executive and director level</li></ul>
<ul><li> Degree in Finance, Economics, or a related field</li></ul>
<p><b>
Strongly Preferred</b></p>
<ul><li> Previous experience at a VC- or PE-backed tech company; familiarity with investor relations and the cadence of reporting obligations that come with institutional backing</li></ul>
<ul><li> Python or equivalent for data manipulation and automation</li></ul>
<p><b>
Good to Have</b></p>
<ul><li> Professional qualification: CFA, CMA, ACCA, or equivalent</li></ul>
<ul><li> Experience with M&amp;A or due diligence processes; familiarity with corporate documents</li></ul></div><p></p><div><br>
</div><div><b>
Inclusive workforce
</b></div>
<div></div><div>At Fresha, we are creating a culture where individuals of all backgrounds feel comfortable.</div>
<div></div>
<div>We want all Fresha people to feel included and truly empowered to contribute fully to our vision and goals. Everyone who applies will receive fair consideration for employment.</div>
<div></div>
<div>We do not discriminate based on race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying.</div>
<div></div>
<div>If you have any accessibility requirements that would make you more comfortable during the interview process and/or once you join, please let us know so that we can support you.</div>
<p>
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</p></div>

Finance Analyst

<div><div><div><b>The AI-powered OS </b><b>for beauty,
</b></div><div><b>wellness </b><b>and self-care</b></div>
<div><br>
<b>About Fresha</b><br>
<br>
Fresha is the AI-powered operating system for the global beauty, wellness and self-care industry, connecting and powering everything from salons and barbers to spas, medspas, fitness studios and health practices.<br>
<br>
Trusted by millions of consumers and businesses worldwide. Fresha is used by 140,000+ businesses and 450,000+ stylists and professionals worldwide, processing over 1 billion appointments to date.<br>
<br>
The company is headquartered in London, United Kingdom, with 15 global offices located across North America, EMEA and APAC.</div>
</div><div>Fresha allows consumers to discover, book and pay for beauty and wellness appointments with local businesses via its marketplace, while beauty and wellness businesses and professionals use an all-in-one platform to manage their entire operations with an intuitive business software and financial technology solutions.</div>
<div></div>
<div>Fresha&rsquo;s ecosystem gives merchants everything they need to run their business seamlessly by facilitating appointment bookings, point-of-sale, customer records management, marketing automation, loyalty, beauty products inventory and team management.</div>
<div></div>
<div>The consumer marketplace unlocks revenue potential for partner businesses by leveraging the power of online bookings and automated marketing through mobile apps and advanced integrations with major tech brands including Instagram, Facebook and Google.</div><div></div><div><b><br>
Role Overview</b></div>
<div></div>
<div>Given our exciting and progressive growth plans, we are looking for a driven Junior Account Manager to come and join our global business.</div>
<div></div>
<div>Reporting directly to the <b>Head of Account Management,</b> and working with our Partners and our Sales and Onboarding teams, you will be accountable for <b>building long-term relationships and driving growth (up-sell/cross-sell) &amp; retention/monetisation </b>of the Fresha platform.</div>
<div></div>
<div>This is a great opportunity for someone looking to take the next step in their sales career. You could be a sales/business development representative that wants to transition into working with existing customers, or you have had relationship management experience in another CSM/AM role but would love to work with the customer Base that Fresha assists - The attitude to want to learn and develop, and desire to achieve targets are what we really value.</div>
<div></div>
<h3 class="jobSectionHeader"><b>What you will be doing</b></h3><ul>
<li><b>KPIs</b> - Accountable for meeting key performance indicators on monetisation, retention, and revenue growth by proactively engaging with and educating our Partners on the value of the Fresha platform</li>
<li><b>Upselling</b> - Effectively analyse reports and execute plans to upsell and increase monetised revenue generated from existing accounts</li>
<li><b>Engagement</b> - Ensure strong Partner Experience by building meaningful relationships by attending online video meetings with your accounts</li>
<li><b>Consistency </b>- Administer a consistent contact strategy across your Portfolio to keep Partners engaged and reduce churnThis list is not exhaustive and there may be other activities you are required to deliver.</li>
</ul>
<div></div><h3 class="jobSectionHeader"><b>What we are looking for</b></h3><ul>
<li><b>Languages -</b> Fluent in Arabic + English</li>
<li><b>Commercial Growth</b> - Demonstrable experience in effectively managing and driving commercial growth in large account bases, ideally in the SaaS industry</li>
<li><b>Experience - </b>1-2 years experience as an SDR and 1-2 years experience as a revenue generating account manager</li>
<li><b>Motivation</b> - Shown to be commercially motivated with an ability to adapt and achieve targets</li>
<li><b>Initiative</b> - Self-starter and proactive approach</li>
<li><b>Adaptability</b> - Comfortable working in a fast-paced and changing environment</li>
<li><b>SMB</b> - Experience selling into SMB</li>
<li><b>Communication</b> - Excellent communication and listening skills</li>
<li><b>Planning Skills - </b>Excellent time management</li>
<li><b>Work Ethic - </b>High work ethic</li>
<li><b>Creative Thinking - </b>Problem-solving mindset</li>
</ul>
<div></div><div>At Fresha, we value passion and potential as much as specific skills. If you're enthusiastic and eager to learn, we encourage you to apply, even if you don't meet every listed requirement. We believe in fostering growth and providing the support needed for you to excel in your role.</div><h3 class="jobSectionHeader"><b>
Interview Process</b></h3><ul>
<li><b>Screen Call</b> - Video-call with a member from the Talent Team (30m)</li>
<li><b>Skills &amp; Experience </b>- Video interview with Hiring Manager (45m)</li>
<li><b>Presentation</b> - Task based Video Interview with Hiring Team (60m)</li>
</ul>
<div></div><div><i>We aim to finalise the entire interview process and deliver feedback within </i><b><i>2 weeks</i></b><i>.</i></div>
<div></div>
<div>Every job application received is reviewed manually by our talent team. While we strive to assess applications within 7 days, the sheer volume of talented individuals expressing interest may occasionally extend this timeframe.</div><div><b>
Inclusive workforce
</b></div>
<div></div><div>At Fresha, we are creating a culture where individuals of all backgrounds feel comfortable.</div>
<div></div>
<div>We want all Fresha people to feel included and truly empowered to contribute fully to our vision and goals. Everyone who applies will receive fair consideration for employment.</div>
<div></div>
<div>We do not discriminate based on race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying.</div>
<div></div>
<div>If you have any accessibility requirements that would make you more comfortable during the interview process and/or once you join, please let us know so that we can support you.</div>
<p>
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</p></div>

Junior Sales Specialist - Account Growth (Riyadh)

<div><div><div><b>The AI-powered OS </b><b>for beauty,
</b></div><div><b>wellness </b><b>and self-care</b></div>
<div><br>
<b>About Fresha</b><br>
<br>
Fresha is the AI-powered operating system for the global beauty, wellness and self-care industry, connecting and powering everything from salons and barbers to spas, medspas, fitness studios and health practices.<br>
<br>
Trusted by millions of consumers and businesses worldwide. Fresha is used by 140,000+ businesses and 450,000+ stylists and professionals worldwide, processing over 1 billion appointments to date.<br>
<br>
The company is headquartered in London, United Kingdom, with 15 global offices located across North America, EMEA and APAC.</div>
</div><div>Fresha allows consumers to discover, book and pay for beauty and wellness appointments with local businesses via its marketplace, while beauty and wellness businesses and professionals use an all-in-one platform to manage their entire operations with an intuitive business software and financial technology solutions.</div>
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<div>Fresha&rsquo;s ecosystem gives merchants everything they need to run their business seamlessly by facilitating appointment bookings, point-of-sale, customer records management, marketing automation, loyalty, beauty products inventory and team management.</div>
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<div>The consumer marketplace unlocks revenue potential for partner businesses by leveraging the power of online bookings and automated marketing through mobile apps and advanced integrations with major tech brands including Instagram, Facebook and Google.</div><div></div><div><b><br>
Role overview</b></div>
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<div>Given our exciting and progressive growth plans, we are looking for an exceptional Account Manager to come and join our global business.</div>
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<div>Reporting directly to the Account Manager Team Lead, you will be accountable for building relationships and driving monetisation of the Fresha platform.</div>
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<div>This is a great opportunity for someone looking to work in a fast-paced and changing environment, who likes to work autonomously, enjoys a challenge, and wants to make an impact.</div>
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<div>To foster a collaborative environment that thrives on face-to-face interactions and teamwork all Fresha employees work from the office five days per week.</div>
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<ul><li><b><i>Arabic speaking is a mandatory requirement</i></b></li></ul>
<h3 class="jobSectionHeader"><b>Commercial Growth</b></h3><ul>
<li><b>Accountability - </b>Accountable for meeting key performance indicators on monetisation and revenue growth by proactively engaging with and educating our Partners on the value of the Fresha platform.</li>
<li><b>Conversion</b> - Proactively introduce, educate and convert Partners on to Fresha&rsquo;s payments solution.</li>
<li><b>Optimise</b> - listing content and availability competitiveness on the marketplace to maximise conversions.</li>
</ul><h3 class="jobSectionHeader"><b>Relationship Building</b></h3><ul>
<li><b>Partnership</b> - Have a pool of Partner accounts serving as a dedicated advisor for all your Partners assisting them on their journey to product adoption.</li>
<li><b>Guidance</b> - Advising Partners on suitable product selection based on their needs and specifications.</li>
<li><b>Engagement </b>- Ensure a strong Partner Experience through building relationships by attending video meetings with your pool of Partners and effectively communicating the Fresha features and benefits.</li>
<li><b>Collaboration</b> - Build key internal relationships with our Sales and Onboarding teams to ensure smooth transition and handover of Partners through the Partner journey.</li>
<li><b>Feedback</b> - Collaborate with our Product teams to provide important product feedback to help enhance future releases.</li>
<li><b>Sales</b> - Use consultative sales techniques to understand customer needs and requirements and have the ability to upsell and cross-sell the Fresha Platform.</li>
</ul><h3 class="jobSectionHeader"><b>What we are looking for</b></h3><ul>
<li><b>Partner Facing</b> - Demonstrable experience in effectively delivering commercial outcomes from a previous Partner facing role</li>
<li><b>Commercially Motivated</b> - Shown to be commercially motivated with an ability to adapt and achieve targets</li>
<li><b>Analytical</b> - Proven experience in using and analysing data and reporting effectively to improve commercial outcomes</li>
<li><b>Initiative</b> - Naturally proactive and inquisitive, with a desire to consistently learn and improve</li>
<li><b>Outbound Sales</b> - Previous experience in an outbound call environment or a related sales position preferred</li>
<li><b>Communication - </b>Excellent and proven written, verbal and presentation skills</li>
<li><b>Innovative -</b> Creative thinking and problem-solving mindset</li>
<li><b>Relationship Building - </b>Ability to interact with people from across the business and build strong relationships, including the ability to effectively influence upwards</li>
<li><b>Team Player -</b> Happy to roll sleeves up and assist the team when required</li>
<li><b>Initiative - </b>Ability to self-starter with a proactive approach</li>
<li><b>Adaptability - </b>Comfortable working in a fast-paced and changing environment</li>
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<div></div><div>At Fresha, we value passion and potential as much as specific skills. If you're enthusiastic and eager to learn, we encourage you to apply, even if you don't meet every listed requirement. We believe in fostering growth and providing the support needed for you to excel in your role.</div><h3 class="jobSectionHeader"><b>
Interview Process</b></h3><ul>
<li><b>Screen Call</b> - Video-call with a member from the Talent Team (30m)</li>
<li><b>Skills &amp; Experience </b>- Video interview with Hiring Manager (45m)</li>
<li><b>Presentation</b> - Video interview with Hiring Team (75m)</li>
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<div></div><div><i>We aim to complete the entire interview process and deliver feedback within</i><b><i> 2 weeks</i></b><i>.</i></div>
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<div>Every job application received is reviewed manually by our talent team. While we strive to assess applications within 7 days, the sheer volume of talented individuals expressing interest may occasionally extend this timeframe</div><div><b>
Inclusive workforce
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<div></div><div>At Fresha, we are creating a culture where individuals of all backgrounds feel comfortable.</div>
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<div>We want all Fresha people to feel included and truly empowered to contribute fully to our vision and goals. Everyone who applies will receive fair consideration for employment.</div>
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<div>We do not discriminate based on race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying.</div>
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<div>If you have any accessibility requirements that would make you more comfortable during the interview process and/or once you join, please let us know so that we can support you.</div>
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We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</p></div>

Sales Specialist - Account Growth (Riyadh)