Qureos Mentor

Friendly Faces Senior Care

<div><div><div><b>About Talent by Friendly Faces</b></div>
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<div>Talent by Friendly Faces is a staffing and recruiting company that connects organizations with qualified professionals while helping businesses streamline their hiring and workforce needs. We support multiple companies within the Friendly Faces network.</div><br>
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<div><b>Position Overview</b></div>
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<div>We are seeking a detail-oriented and proactive Virtual Assistant to support sales and operations. This role assists with RFP and contract coordination, recruiting support, client follow-up, administrative tasks, and service quality surveys.</div>
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<div>The ideal candidate is organized, comfortable making calls, and able to support multiple areas of the business.</div><br>
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<div><b>Key Responsibilities</b></div>
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<div><b>Sales &amp; Client Follow-Up</b></div>
<ul><li>Make outbound calls to prospective clients interested in staffing services</li>
<li>Follow up with leads and inquiries</li>
<li>Schedule discovery calls or meetings for leadership</li>
<li>Maintain accurate notes and updates in the CRM</li>
</ul>
<div></div><div><b>Recruiting Support</b></div>
<ul><li>Source and contact candidates for open staffing roles</li>
<li>Send outreach messages, emails, and make recruiting calls</li>
<li>Schedule interviews and maintain candidate tracking</li>
<li>Assist with onboarding coordination for placed candidates</li>
</ul>
<div></div><div><b>RFP &amp; Contract Support</b></div>
<ul><li>Assist with organizing and preparing RFP responses for staffing opportunities</li>
<li>Track proposal deadlines and submission requirements</li>
<li>Maintain organized records of contracts and client documentation</li>
</ul>
<div></div><div><b>Client &amp; Employee Experience Surveys</b></div>
<ul><li>Conduct service quality survey calls for our sister company Friendly Faces Senior Care</li>
<li>Contact a percentage of clients and employees to gather feedback on their experience</li>
<li>Perform surveys at key milestones including initial 24 hours, 7 days, and 30 days of service or employment</li>
<li>Collect feedback used to measure Net Promoter Score (NPS) and service satisfaction</li>
<li>Document survey responses and provide reports to management</li>
</ul>
<div></div><div><b>Administrative Support</b></div>
<ul><li>Maintain organized records and documentation</li>
<li>Update internal tracking systems and spreadsheets</li>
<li>Assist with general operational and administrative tasks as needed</li>
</ul>
<div></div><div><b>Qualifications</b></div>
<ul><li>Previous experience as a Virtual Assistant, administrative assistant, recruiter, or customer support representative</li>
<li>Strong communication and phone skills</li>
<li>Comfortable making outbound calls</li>
<li>Highly organized with strong attention to detail</li>
<li>Ability to manage multiple responsibilities and meet deadlines</li>
<li>Experience with Google Workspace, spreadsheets, or CRM systems preferred</li>
<li>Previous experience working for a staffing or recruiting agency is a plus</li>
</ul>
<div></div><div><b>Requirements</b></div>
<ul><li>Reliable internet connection</li>
<li>Quiet workspace for phone calls</li>
<li>Ability to work 8 AM &ndash; 5 PM (with 1-hour unpaid lunch)</li>
<li>Strong English communication skills</li></ul></div></div><div></div>

Virtual Assistant – Sales & Operations Support

Join Friendly Faces Senior Care and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Friendly Faces Senior Care

About Company

Virtual Assistant – Sales & Operations Support