Qureos Mentor

Frost

Frost Bank is a Texas-based financial institution that offers a wide range of services including personal and business banking, investments, and insurance. With a commitment to exceptional customer service, Frost Bank aims to provide a banking experience that goes beyond traditional expectations. They emphasize community involvement and customer satisfaction, making it a trusted choice for individuals and businesses alike.

<div>It&rsquo;s about interactions more than transactions.
Do you love serving others and being a helpful hand regardless of the issue? Do people often tell you that you brought them joy just by being you? Are you known for your ability to adapt in everchanging fast paced environments?
At Frost, it&rsquo;s about more than a job. It&rsquo;s about having a flourishing career where you can thrive, both in and out of work. At Frost, we&rsquo;re committed to fostering an environment that reflects our values and encourages team members to be the best they can be. In joining our adaptable, integrity-driven team, you&rsquo;ll become part of Frost&rsquo;s over 150-year legacy of providing unparalleled banking services.
Who you are:
As a Personal Banker II, you are the first point of contact for many of our customers, and you set the standard for what it means to bank with us. Our personal bankers believe in trust, integrity, and building relationships with our customers, who span generations. They&rsquo;re empathetic problem-solvers who consistently deliver our kind of banking experience&mdash;the kind that makes people want to stop by the bank and say hello.
What you&rsquo;ll do:
<ul><li>Manage an assigned portfolio of customers with a focus on acquisition, expansion and retention of customers
</li><li>Maintain a high level of proficiency regarding all Frost products, with a particularly high level of expertise on all deposit and loan products. This is necessary to effectively educate customers on these products
</li><li>Provide transactional services to include accepting deposits, payments, and check cashing, as needed
</li><li>Use all opportunities to meet assigned sales goals for deposit and loan products by discussing personal financial needs with customers and present product and service solutions to our customers in which Frost can best serve their needs
</li><li>Educate and advise customers about products and services
</li><li>Work effectively and amicably with all frost bankers and customers
</li><li>Making outbound phone calls to customers for service, sales and onboarding efforts
</li><li>Keep abreast of current product, technology and industry trends
</li><li>Manage risk and actively practice loss prevention
</li><li>Ensure that the quality of service given to customers is prompt, efficient, accurate and courteous
</li><li>Always take action using Integrity, Caring, and Excellence to achieve all-win outcomes
</li></ul>What you&rsquo;ll need:
<ul><li>Required Availability: Monday&ndash;Friday, 8:00am&ndash;5:00pm with Rotating Saturdays, 8:30am&ndash;1:30pm
</li><li>Excellent written and verbal communication skills
</li><li>Organizational skills
</li><li>Proficient in Microsoft computer applications
</li></ul>Additional Preferred Skills:
<ul><li>Bachelor's degree
</li></ul>Frost Benefits:
At Frost, we care about your health, your family, and your future and strive to have our benefits reflect that. This includes:
<ul><li>Medical, dental, vision, long-term disability, and life insurance
</li><li>401(k) matching
</li><li>Generous holiday and paid time off schedule
</li><li>Tuition reimbursement
</li><li>Extensive health and wellness programs, including our Employee Assistance Program
</li><li>Referral bonus program + more!
</li></ul>Since 1868, Frost has dedicated their expertise to provide exceptional banking, investment, and insurance services to businesses and individuals throughout Texas. Frost is one of the 50 largest U.S. banks by asset size and is a leader in banking customer satisfaction. At Frost, it&rsquo;s about being part of something bigger. If this sounds like you, we encourage you to apply and see what&rsquo;s possible at Frost.</div>

Personal Banker II

<div>It&rsquo;s about interactions more than transactions.
Have others complimented you on your attention to detail and exceptional organizational skills? Are you known for your ability to adapt in everchanging fast paced environments? Are you ready to facilitate all the moving pieces to help deliver a top-quality experience? If so, being a Central Credit Underwriter III with Frost could be for you.
At Frost, it&rsquo;s about more than a job. It&rsquo;s about having a flourishing career where you can thrive, both in and out of work. At Frost, we&rsquo;re committed to fostering an environment that reflects our values and encourages team members to be the best they can be. In joining our adaptable, integrity-driven team, you&rsquo;ll become part of Frost&rsquo;s over 150-year legacy of providing unparalleled financial services.
Who you are:
As a Central Credit Underwriter III your opinion matters. You will be responsible for approving or declining consumer credit requests with underwriting authority of $750,000 to $1,000,000 or commercial credit requests with underwriting authority of $1,000,000 to $3,000,000. More than that, this role is about building relationships and providing top-quality service and doing so with integrity, caring, and excellence in mind.
What you&rsquo;ll do:
<ul><li>Analyze financial data, including balance sheets, income statements, and other financial information to determine the credit worthiness and financial conditions of borrowers</li>
<li>Ensure appropriate credit documentation and loss mitigation by working closely with sales staff and documentation preparation area</li>
<li>Provide consistent underwriting and documentation of files to comply with internal and external rules and regulations</li>
<li>Assist with career development/education of sales staff</li>
<li>Function as team lead, training and mentoring Underwriter I and Underwriter II; perform supervisory functions in absence of department supervisor</li>
<li>Assist and support credit supervisor in developing ongoing training requirements; lead team training as requested</li>
<li>Represent department at internal and external functions</li>
<li>Always take action using Integrity, Caring, and Excellence to achieve all-win outcomes</li>
</ul>What you&rsquo;ll need:
<ul><li>Bachelor&rsquo;s degree preferably in Business, Finance, Accounting, or Economics, or equivalent experience</li>
<li>3+ years of experience in Lending, preferably within underwriting</li>
<li>Demonstrated experience successfully training and mentoring peers in underwriting processes</li>
<li>Proven record of success in an underwriting environment</li>
<li>Ability to underwrite loans using global cash flow models</li>
<li>Ability to source reasons for positive or negative trends within financial statements</li>
<li>Excellent written and verbal communication skills</li>
<li>Proficient in Microsoft computer applications</li>
</ul>Our Benefits:
At Frost, we care about your health, your family, and your future and strive to have our benefits reflect that. This includes:
<ul><li>Medical, dental, vision, long-term disability, and life insurance</li>
<li>401(k) matching</li>
<li>Generous holiday and paid time off schedule</li>
<li>Tuition reimbursement</li>
<li>Extensive health and wellness programs, including our Employee Assistance Program</li>
<li>Referral bonus program + more!</li>
</ul>Since 1868, Frost has dedicated their expertise to provide exceptional banking, investment, and insurance services to businesses and individuals throughout Texas. Frost is one of the 50 largest U.S. banks by asset size and is a leader in banking customer satisfaction. At Frost, it&rsquo;s about being part of something bigger. If this sounds like you, we encourage you to apply and see what&rsquo;s possible at Frost.</div>

Central Credit Underwriter III - Commercial

<div>It&rsquo;s about being kind because kindness is the best currency.
Do you love bringing a smile to someone&rsquo;s face? Do you enjoy helping others whatever way you can? Are you described as someone who is approachable, respectful, and enthusiastic when solving problems?
At Frost, it&rsquo;s about more than a job. It&rsquo;s about having a flourishing career where you can thrive, both in and out of work. At Frost, we&rsquo;re committed to fostering an environment that reflects our values and encourages team members to be the best they can be. In joining our adaptable, integrity-driven team, you&rsquo;ll become part of Frost&rsquo;s over 150-year legacy of providing unparalleled banking services.
Who you are:
As a Teller, you are our director of first impressions. You are the first point of contact for many of our customers, and you set the standard for what it means to bank with us. Our tellers believe in trust, integrity, and building relationships with our customers, who span generations. They are empathetic problem-solvers that have a genuine care for people and consistently deliver our kind of banking experience&mdash;the kind that makes people want to stop by the bank and say hello.
What you&rsquo;ll do:
<ul><li>Provide exceptional customer service and teller services that consistently meet consumer banking performance standards
</li><li>Perform daily credit and debit transactions in compliance with established bank policies and procedures
</li><li>Maintain proper cash on hand and prepare daily settlement of teller cash and proof transactions
</li><li>Fill change order requests, wire transfers, and bankcard advances and exchange negotiable instruments
</li><li>Manage risk while actively practicing loss prevention
</li><li>Utilize critical-thinking skills and have a thirst for knowledge, accuracy, and efficiency
</li><li>Always take action using Integrity, Caring, and Excellence to achieve all-win outcomes
</li></ul>What you&rsquo;ll need:
<ul><li>Required Availability: Monday&ndash;Friday, 12:00pm&ndash;6:00pm with Rotating Saturdays, 8:30am&ndash;1:30pm
</li></ul>Additional Preferred Skills:
<ul><li>Excellent written and verbal communication skills
</li><li>Next-level customer service skills
</li><li>Proficiency in Microsoft applications
</li><li>Cash-handling experience
</li></ul>Frost Benefits:
At Frost, we care about your health, your family, and your future and strive to have our benefits reflect that. This includes:
<ul><li>Medical, dental, vision, long-term disability, and life insurance
</li><li>401(k) matching
</li><li>Generous holiday and paid time off schedule
</li><li>Tuition reimbursement
</li><li>Extensive health and wellness programs, including our Employee Assistance Program
</li><li>Referral bonus program + more!
</li></ul>Since 1868, Frost has dedicated their expertise to provide exceptional banking, investment, and insurance services to businesses and individuals throughout Texas. Frost is one of the 50 largest U.S. banks by asset size and is a leader in banking customer satisfaction. At Frost, it&rsquo;s about being part of something bigger. If this sounds like you, we encourage you to apply and see what&rsquo;s possible at Frost.</div>

Teller

<div>It&rsquo;s about interactions more than transactions.
Do you love serving others and being a helpful hand regardless of the issue? Do people often tell you that you brought them joy just by being you? Are you known for your ability to adapt in everchanging fast paced environments?
At Frost, it&rsquo;s about more than a job. It&rsquo;s about having a flourishing career where you can thrive, both in and out of work. At Frost, we&rsquo;re committed to fostering an environment that reflects our values and encourages team members to be the best they can be. In joining our adaptable, integrity-driven team, you&rsquo;ll become part of Frost&rsquo;s over 150-year legacy of providing unparalleled banking services.
Who you are:
As a Personal Banker I, you are the first point of contact for many of our customers, and you set the standard for what it means to bank with us. Our personal bankers believe in trust, integrity, and building relationships with our customers, who span generations. They&rsquo;re empathetic problem-solvers who consistently deliver our kind of banking experience&mdash;the kind that makes people want to stop by the bank and say hello.
What you&rsquo;ll do:
<ul><li>Responsible for providing coverage in both personal banking and teller services while meeting consumer banking performance standards
</li><li>Educate and advise customers on deposits, loans and provide support for any service or account maintenance issues
</li><li>You stand firm in integrity and want to do what is right for each customer. You are able to use good judgment in every situation, in the moment
</li><li>Provide teller services, including deposits, payments, and check cashing in compliance with established bank policies and procedures
</li><li>Maintain proper cash on hand and prepare daily settlement of teller cash and proof transactions
</li><li>Manage risk while actively practicing loss prevention
</li><li>Attend both teller and personal banking training to stay current with information and remain familiar with applicable policies, laws, regulations, and Bank Secrecy Act policies
</li><li>Develop relationships with clients. Desire to be their point of contact &ndash; they know your name and you know theirs
</li><li>Provide advice and guidance and help people along their financial journey
</li><li>Always take action using Integrity, Caring, and Excellence to achieve all-win outcomes
</li></ul>What you&rsquo;ll need:
<ul><li>Required Availability: Monday&ndash;Friday, 8:00am&ndash;5:00pm with Rotating Saturdays, 8:30am&ndash;1:30pm
</li><li>Exceptional customer service skills
</li><li>Proficiency in Microsoft applications
</li><li>Excellent written and verbal communication skills
</li></ul>Additional Preferred Skills:
<ul><li>Cash-handling experience
</li><li>College hours
</li><li>Experience in dealing with fraud, protecting customers&rsquo; money, and build trust so clients feel comfortable and safe
</li></ul>Frost Benefits:
At Frost, we care about your health, your family, and your future and strive to have our benefits reflect that. This includes:
<ul><li>Medical, dental, vision, long-term disability, and life insurance
</li><li>401(k) matching
</li><li>Generous holiday and paid time off schedule
</li><li>Tuition reimbursement
</li><li>Extensive health and wellness programs, including our Employee Assistance Program
</li><li>Referral bonus program + more!
</li></ul>Since 1868, Frost has dedicated their expertise to provide exceptional banking, investment, and insurance services to businesses and individuals throughout Texas. Frost is one of the 50 largest U.S. banks by asset size and is a leader in banking customer satisfaction. At Frost, it&rsquo;s about being part of something bigger. If this sounds like you, we encourage you to apply and see what&rsquo;s possible at Frost.</div>

Personal Banker I

<div>It&rsquo;s about helping team members achieve big goals.
Do you love serving others and being a helpful hand regardless of the issue? Do people often tell you that you brought them joy just by being you? Are you know for your ability to adapt in everchanging fast paced environments? If so, then the Relationship Administrative Specialist role might be for you!
At Frost, it&rsquo;s about more than a job. It&rsquo;s about having a flourishing career where you can thrive, both in and out of work. At Frost, we&rsquo;re committed to fostering an environment that reflects our values and encourages team members to be the best they can be. In joining our adaptable, integrity-driven team, you&rsquo;ll become part of Frost&rsquo;s 155-year legacy of providing unparalleled banking services.
Who you are:
As our Relationship Administrative Specialist, you will be responsible for performing administrative duties for a Loan Officer or Officers requiring knowledge of the bank's policies, practices, and organization. You enjoy assisting Loan Officer (s) with project and implementation of policies within the department; preparing special reports, gathering, and summarizing data; acting as liaison between Officers or manager and other members of department. You pride yourself in providing top quality service during every interaction with internal and external customers.
What you&rsquo;ll do:
<ul><li>Collaborate with commercial lending teams to support portfolio management and business development activities
</li><li>Prepare documents to assist in loan approval, modification, and coordinate loan closing processes
</li><li>Compile various administration reports such as Past Dues, Significant Balances, and Risk Grades to facilitate the continual monitoring of loans
</li><li>Monitor progress on LAMS, credit, and collateral exceptions on a weekly basis
</li><li>Facilitate customer requests for stop payments
</li><li>Coordinate the opening of Depository Accounts with personal banking staff
</li><li>Facilitate wire transfer transactions at the direction of a Relationship Manager and/or a Business Banker
</li><li>Update and maintain Sales Force records for clients and prospects as requested by commercial lending team
</li><li>Monitor non-sufficient funds activity to resolve any issues while communicating with the customer
</li><li>Remain knowledgeable of bank policies &amp; procedures to ensure an accurate completion of deliverables
</li><li>Exercise discretion to assist existing and prospective customers while maintaining confidentiality
</li><li>Always take action using Integrity, Caring, and Excellence to achieve all-win outcomes
</li></ul>What you&rsquo;ll need:
<ul><li>3+ years of experience in banking or 2+ year of experience as an Administrative Assistant or in loan administration.
</li><li>Willingness to work as a valued member of a functional team
</li><li>Proven understanding of commercial lending processes
</li><li>Exceptional organizational and multi-tasking skills
</li><li>Demonstrated ability to represent Frost in a professional manner
</li><li>Excellent written and verbal communication skills
</li><li>Strong business communication skills, including the ability to write and speak professionally
</li><li>Strong analytical and problem solving skills
</li><li>Proficient in Microsoft computer applications
</li></ul>Additional Preferred Skills:
<ul><li>Loan documentation experience
</li></ul>Frost Benefits:
At Frost, we care about your health, your family, and your future and strive to have our benefits reflect that. This includes:
<ul><li>Medical, dental, vision, long-term disability, and life insurance
</li><li>401(k) matching
</li><li>Generous holiday and paid time off schedule
</li><li>Tuition reimbursement
</li><li>Extensive health and wellness programs, including our Employee Assistance Program
</li><li>Referral bonus program + more!
</li></ul>Since 1868, Frost has dedicated their expertise to provide exceptional banking, investment, and insurance services to businesses and individuals throughout Texas. Frost is one of the 50 largest U.S. banks by asset size and is a leader in banking customer satisfaction. At Frost, it&rsquo;s about being part of something bigger. If this sounds like you, we encourage you to apply and see what&rsquo;s possible at Frost.</div>

Relationship Administrative Specialist

<div>It&rsquo;s about interactions more than transactions.
Do you love serving others and being a helpful hand regardless of the issue? Do people often tell you that you brought them joy just by being you? Are you known for your ability to adapt in everchanging fast paced environments?
At Frost, it&rsquo;s about more than a job. It&rsquo;s about having a flourishing career where you can thrive, both in and out of work. At Frost, we&rsquo;re committed to fostering an environment that reflects our values and encourages team members to be the best they can be. In joining our adaptable, integrity-driven team, you&rsquo;ll become part of Frost&rsquo;s over 150-year legacy of providing unparalleled banking services.
Who you are:
As a Personal Banker II, you are the first point of contact for many of our customers, and you set the standard for what it means to bank with us. Our personal bankers believe in trust, integrity, and building relationships with our customers, who span generations. They&rsquo;re empathetic problem-solvers who consistently deliver our kind of banking experience&mdash;the kind that makes people want to stop by the bank and say hello.
What you&rsquo;ll do:
<ul><li>Manage an assigned portfolio of customers with a focus on acquisition, expansion and retention of customers
</li><li>Maintain a high level of proficiency regarding all Frost products, with a particularly high level of expertise on all deposit and loan products. This is necessary to effectively educate customers on these products
</li><li>Provide transactional services to include accepting deposits, payments, and check cashing, as needed
</li><li>Use all opportunities to meet assigned sales goals for deposit and loan products by discussing personal financial needs with customers and present product and service solutions to our customers in which Frost can best serve their needs
</li><li>Educate and advise customers about products and services
</li><li>Work effectively and amicably with all frost bankers and customers
</li><li>Making outbound phone calls to customers for service, sales and onboarding efforts
</li><li>Keep abreast of current product, technology and industry trends
</li><li>Manage risk and actively practice loss prevention
</li><li>Ensure that the quality of service given to customers is prompt, efficient, accurate and courteous
</li><li>Always take action using Integrity, Caring, and Excellence to achieve all-win outcomes
</li></ul>What you&rsquo;ll need:
<ul><li>Required Availability: Monday &ndash; Friday, 8:00 am&ndash;5:30 pm with Rotating Saturdays, 8:30 am&ndash;1:30 pm
</li><li>Excellent written and verbal communication skills
</li><li>Organizational skills
</li><li>Proficient in Microsoft computer applications
</li></ul>Additional Preferred Skills:
<ul><li>Bachelor's degree
</li></ul>Frost Benefits:
At Frost, we care about your health, your family, and your future and strive to have our benefits reflect that. This includes:
<ul><li>Medical, dental, vision, long-term disability, and life insurance
</li><li>401(k) matching
</li><li>Generous holiday and paid time off schedule
</li><li>Tuition reimbursement
</li><li>Extensive health and wellness programs, including our Employee Assistance Program
</li><li>Referral bonus program + more!
</li></ul>Since 1868, Frost has dedicated their expertise to provide exceptional banking, investment, and insurance services to businesses and individuals throughout Texas. Frost is one of the 50 largest U.S. banks by asset size and is a leader in banking customer satisfaction. At Frost, it&rsquo;s about being part of something bigger. If this sounds like you, we encourage you to apply and see what&rsquo;s possible at Frost.</div>

Personal Banker II - Trainee Pool

<div></div><div>It&rsquo;s about interactions more than transactions.
Do you love serving others and being a helpful hand regardless of the issue? Do people often tell you that you brought them joy just by being you? Are you known for your ability to adapt in everchanging fast paced environments?
At Frost, it&rsquo;s about more than a job. It&rsquo;s about having a flourishing career where you can thrive, both in and out of work. At Frost, we&rsquo;re committed to fostering an environment that reflects our values and encourages team members to be the best they can be. In joining our adaptable, integrity-driven team, you&rsquo;ll become part of Frost&rsquo;s over 150-year legacy of providing unparalleled banking services.
Who you are:
As a Personal Banker I, you are the first point of contact for many of our customers, and you set the standard for what it means to bank with us. Our personal bankers believe in trust, integrity, and building relationships with our customers, who span generations. They&rsquo;re empathetic problem-solvers who consistently deliver our kind of banking experience&mdash;the kind that makes people want to stop by the bank and say hello.
What you&rsquo;ll do:<ul><li>
Responsible for providing coverage in both personal banking and teller services while meeting consumer banking performance standards</li><li>
Educate and advise customers on deposits, loans and provide support for any service or account maintenance issues</li><li>
You stand firm in integrity and want to do what is right for each customer. You are able to use good judgement in every situation, in the moment</li><li>
Provide teller services, including deposits, payments, and check cashing in compliance with established bank policies and procedures</li><li>
Maintain proper cash on hand and prepare daily settlement of teller cash and proof transactions</li><li>
Manage risk while actively practicing loss prevention</li><li>
Attend both teller and personal banking training to stay current with information and remain familiar with applicable policies, laws, regulations, and Bank Secrecy Act policies</li><li>
Develop relationships with clients. Desire to be their point of contact &ndash; they know your name and you know theirs</li><li>
Provide advice and guidance and help people along their financial journey</li><li>
Always take action using Integrity, Caring, and Excellence to achieve all-win outcomes</li></ul>
What you&rsquo;ll need:<ul><li>
Required Availability: Monday&ndash;Friday, 7:45am&ndash;6:15pm with Rotating Saturdays, 8:45am&ndash;1:15pm</li><li>
Exceptional customer service skills</li><li>
Proficiency in Microsoft applications</li><li>
Excellent written and verbal communication skills</li></ul>
Additional Preferred Skills:<ul><li>
Cash-handling experience</li><li>
College hours</li><li>
Experience in dealing with fraud, protecting customers&rsquo; money, and build trust so clients feel comfortable and safe</li></ul>
Frost Benefits:
At Frost, we care about your health, your family, and your future and strive to have our benefits reflect that. This includes:<ul><li>
Medical, dental, vision, long-term disability, and life insurance</li><li>
401(k) matching</li><li>
Generous holiday and paid time off schedule</li><li>
Tuition reimbursement</li><li>
Extensive health and wellness programs, including our Employee Assistance Program</li><li>
Referral bonus program + more!</li></ul>
Since 1868, Frost has dedicated their expertise to provide exceptional banking, investment, and insurance services to businesses and individuals throughout Texas. Frost is one of the 50 largest U.S. banks by asset size and is a leader in banking customer satisfaction. At Frost, it&rsquo;s about being part of something bigger. If this sounds like you, we encourage you to apply and see what&rsquo;s possible at Frost.
#LI-DW1</div>

PERSONAL BANKER I

Join Frost and explore 10   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.