Qureos Mentor

Frost

Frost Bank is a Texas-based financial institution that offers a wide range of services including personal and business banking, investments, and insurance. With a commitment to exceptional customer service, Frost Bank aims to provide a banking experience that goes beyond traditional expectations. They emphasize community involvement and customer satisfaction, making it a trusted choice for individuals and businesses alike.

<div>It&rsquo;s about interactions more than transactions.
Do you love serving others and being a helpful hand regardless of the issue? Do people often tell you that you brought them joy just by being you? Are you known for your ability to adapt in everchanging fast paced environments?
At Frost, it&rsquo;s about more than a job. It&rsquo;s about having a flourishing career where you can thrive, both in and out of work. At Frost, we&rsquo;re committed to fostering an environment that reflects our values and encourages team members to be the best they can be. In joining our adaptable, integrity-driven team, you&rsquo;ll become part of Frost&rsquo;s over 150-year legacy of providing unparalleled banking services.
Who you are:
As a Personal Banker II, you are the first point of contact for many of our customers, and you set the standard for what it means to bank with us. Our personal bankers believe in trust, integrity, and building relationships with our customers, who span generations. They&rsquo;re empathetic problem-solvers who consistently deliver our kind of banking experience&mdash;the kind that makes people want to stop by the bank and say hello.
What you&rsquo;ll do:
<ul><li>Manage an assigned portfolio of customers with a focus on acquisition, expansion and retention of customers
</li><li>Maintain a high level of proficiency regarding all Frost products, with a particularly high level of expertise on all deposit and loan products. This is necessary to effectively educate customers on these products
</li><li>Provide transactional services to include accepting deposits, payments, and check cashing, as needed
</li><li>Use all opportunities to meet assigned sales goals for deposit and loan products by discussing personal financial needs with customers and present product and service solutions to our customers in which Frost can best serve their needs
</li><li>Educate and advise customers about products and services
</li><li>Work effectively and amicably with all frost bankers and customers
</li><li>Making outbound phone calls to customers for service, sales and onboarding efforts
</li><li>Keep abreast of current product, technology and industry trends
</li><li>Manage risk and actively practice loss prevention
</li><li>Ensure that the quality of service given to customers is prompt, efficient, accurate and courteous
</li><li>Always take action using Integrity, Caring, and Excellence to achieve all-win outcomes
</li></ul>What you&rsquo;ll need:
<ul><li>Required Availability: Monday &ndash; Friday, 8:00 am&ndash;5:30 pm with Rotating Saturdays, 8:30 am&ndash;1:30 pm
</li><li>Excellent written and verbal communication skills
</li><li>Organizational skills
</li><li>Proficient in Microsoft computer applications
</li></ul>Additional Preferred Skills:
<ul><li>Bachelor's degree
</li></ul>Frost Benefits:
At Frost, we care about your health, your family, and your future and strive to have our benefits reflect that. This includes:
<ul><li>Medical, dental, vision, long-term disability, and life insurance
</li><li>401(k) matching
</li><li>Generous holiday and paid time off schedule
</li><li>Tuition reimbursement
</li><li>Extensive health and wellness programs, including our Employee Assistance Program
</li><li>Referral bonus program + more!
</li></ul>Since 1868, Frost has dedicated their expertise to provide exceptional banking, investment, and insurance services to businesses and individuals throughout Texas. Frost is one of the 50 largest U.S. banks by asset size and is a leader in banking customer satisfaction. At Frost, it&rsquo;s about being part of something bigger. If this sounds like you, we encourage you to apply and see what&rsquo;s possible at Frost.</div>

Personal Banker II - Trainee Pool

<div></div><div>It&rsquo;s about interactions more than transactions.
Do you love serving others and being a helpful hand regardless of the issue? Do people often tell you that you brought them joy just by being you? Are you known for your ability to adapt in everchanging fast paced environments?
At Frost, it&rsquo;s about more than a job. It&rsquo;s about having a flourishing career where you can thrive, both in and out of work. At Frost, we&rsquo;re committed to fostering an environment that reflects our values and encourages team members to be the best they can be. In joining our adaptable, integrity-driven team, you&rsquo;ll become part of Frost&rsquo;s over 150-year legacy of providing unparalleled banking services.
Who you are:
As a Personal Banker I, you are the first point of contact for many of our customers, and you set the standard for what it means to bank with us. Our personal bankers believe in trust, integrity, and building relationships with our customers, who span generations. They&rsquo;re empathetic problem-solvers who consistently deliver our kind of banking experience&mdash;the kind that makes people want to stop by the bank and say hello.
What you&rsquo;ll do:<ul><li>
Responsible for providing coverage in both personal banking and teller services while meeting consumer banking performance standards</li><li>
Educate and advise customers on deposits, loans and provide support for any service or account maintenance issues</li><li>
You stand firm in integrity and want to do what is right for each customer. You are able to use good judgement in every situation, in the moment</li><li>
Provide teller services, including deposits, payments, and check cashing in compliance with established bank policies and procedures</li><li>
Maintain proper cash on hand and prepare daily settlement of teller cash and proof transactions</li><li>
Manage risk while actively practicing loss prevention</li><li>
Attend both teller and personal banking training to stay current with information and remain familiar with applicable policies, laws, regulations, and Bank Secrecy Act policies</li><li>
Develop relationships with clients. Desire to be their point of contact &ndash; they know your name and you know theirs</li><li>
Provide advice and guidance and help people along their financial journey</li><li>
Always take action using Integrity, Caring, and Excellence to achieve all-win outcomes</li></ul>
What you&rsquo;ll need:<ul><li>
Required Availability: Monday&ndash;Friday, 7:45am&ndash;6:15pm with Rotating Saturdays, 8:45am&ndash;1:15pm</li><li>
Exceptional customer service skills</li><li>
Proficiency in Microsoft applications</li><li>
Excellent written and verbal communication skills</li></ul>
Additional Preferred Skills:<ul><li>
Cash-handling experience</li><li>
College hours</li><li>
Experience in dealing with fraud, protecting customers&rsquo; money, and build trust so clients feel comfortable and safe</li></ul>
Frost Benefits:
At Frost, we care about your health, your family, and your future and strive to have our benefits reflect that. This includes:<ul><li>
Medical, dental, vision, long-term disability, and life insurance</li><li>
401(k) matching</li><li>
Generous holiday and paid time off schedule</li><li>
Tuition reimbursement</li><li>
Extensive health and wellness programs, including our Employee Assistance Program</li><li>
Referral bonus program + more!</li></ul>
Since 1868, Frost has dedicated their expertise to provide exceptional banking, investment, and insurance services to businesses and individuals throughout Texas. Frost is one of the 50 largest U.S. banks by asset size and is a leader in banking customer satisfaction. At Frost, it&rsquo;s about being part of something bigger. If this sounds like you, we encourage you to apply and see what&rsquo;s possible at Frost.
#LI-DW1</div>

PERSONAL BANKER I

<div></div><div>It&rsquo;s about interactions more than transactions.
Do you love serving others and being a helpful hand regardless of the issue? Do people often tell you that you brought them joy just by being you? Are you known for your ability to adapt in everchanging fast paced environments?
At Frost, it&rsquo;s about more than a job. It&rsquo;s about having a flourishing career where you can thrive, both in and out of work. At Frost, we&rsquo;re committed to fostering an environment that reflects our values and encourages team members to be the best they can be. In joining our adaptable, integrity-driven team, you&rsquo;ll become part of Frost&rsquo;s over 150-year legacy of providing unparalleled banking services.
Who you are:
As a Personal Banker I, you are the first point of contact for many of our customers, and you set the standard for what it means to bank with us. Our personal bankers believe in trust, integrity, and building relationships with our customers, who span generations. They&rsquo;re empathetic problem-solvers who consistently deliver our kind of banking experience&mdash;the kind that makes people want to stop by the bank and say hello.
What you&rsquo;ll do:<ul><li>
Responsible for providing coverage in both personal banking and teller services while meeting consumer banking performance standards</li><li>
Educate and advise customers on deposits, loans and provide support for any service or account maintenance issues</li><li>
You stand firm in integrity and want to do what is right for each customer. You are able to use good judgement in every situation, in the moment</li><li>
Provide teller services, including deposits, payments, and check cashing in compliance with established bank policies and procedures</li><li>
Maintain proper cash on hand and prepare daily settlement of teller cash and proof transactions</li><li>
Manage risk while actively practicing loss prevention</li><li>
Attend both teller and personal banking training to stay current with information and remain familiar with applicable policies, laws, regulations, and Bank Secrecy Act policies</li><li>
Develop relationships with clients. Desire to be their point of contact &ndash; they know your name and you know theirs</li><li>
Provide advice and guidance and help people along their financial journey</li><li>
Always take action using Integrity, Caring, and Excellence to achieve all-win outcomes</li></ul>
What you&rsquo;ll need:<ul><li>
Required Availability: Monday&ndash;Friday, 7:45am&ndash;6:15pm with Rotating Saturdays, 8:45am&ndash;1:15pm</li><li>
Exceptional customer service skills</li><li>
Proficiency in Microsoft applications</li><li>
Excellent written and verbal communication skills</li></ul>
Additional Preferred Skills:<ul><li>
Cash-handling experience</li><li>
College hours</li><li>
Experience in dealing with fraud, protecting customers&rsquo; money, and build trust so clients feel comfortable and safe</li></ul>
Frost Benefits:
At Frost, we care about your health, your family, and your future and strive to have our benefits reflect that. This includes:<ul><li>
Medical, dental, vision, long-term disability, and life insurance</li><li>
401(k) matching</li><li>
Generous holiday and paid time off schedule</li><li>
Tuition reimbursement</li><li>
Extensive health and wellness programs, including our Employee Assistance Program</li><li>
Referral bonus program + more!</li></ul>
Since 1868, Frost has dedicated their expertise to provide exceptional banking, investment, and insurance services to businesses and individuals throughout Texas. Frost is one of the 50 largest U.S. banks by asset size and is a leader in banking customer satisfaction. At Frost, it&rsquo;s about being part of something bigger. If this sounds like you, we encourage you to apply and see what&rsquo;s possible at Frost.</div>

PERSONAL BANKER I - FLOATER

<div></div><div>It&rsquo;s about interactions more than transactions.
Do you love serving others and being a helpful hand regardless of the issue? Do people often tell you that you brought them joy just by being you? Are you known for your ability to adapt in everchanging fast paced environments?
At Frost, it&rsquo;s about more than a job. It&rsquo;s about having a flourishing career where you can thrive, both in and out of work. At Frost, we&rsquo;re committed to fostering an environment that reflects our values and encourages team members to be the best they can be. In joining our adaptable, integrity-driven team, you&rsquo;ll become part of Frost&rsquo;s over 150-year legacy of providing unparalleled banking services.
Who you are:
As a Personal Banker I, you are the first point of contact for many of our customers, and you set the standard for what it means to bank with us. Our personal bankers believe in trust, integrity, and building relationships with our customers, who span generations. They&rsquo;re empathetic problem-solvers who consistently deliver our kind of banking experience&mdash;the kind that makes people want to stop by the bank and say hello.
What you&rsquo;ll do:<ul><li>
Responsible for providing coverage in both personal banking and teller services while meeting consumer banking performance standards</li><li>
Educate and advise customers on deposits, loans and provide support for any service or account maintenance issues</li><li>
You stand firm in integrity and want to do what is right for each customer. You are able to use good judgement in every situation, in the moment</li><li>
Provide teller services, including deposits, payments, and check cashing in compliance with established bank policies and procedures</li><li>
Maintain proper cash on hand and prepare daily settlement of teller cash and proof transactions</li><li>
Manage risk while actively practicing loss prevention</li><li>
Attend both teller and personal banking training to stay current with information and remain familiar with applicable policies, laws, regulations, and Bank Secrecy Act policies</li><li>
Develop relationships with clients. Desire to be their point of contact &ndash; they know your name and you know theirs</li><li>
Provide advice and guidance and help people along their financial journey</li><li>
Always take action using Integrity, Caring, and Excellence to achieve all-win outcomes</li></ul>
What you&rsquo;ll need:<ul><li>
Required Availability: Monday&ndash;Friday, 7:45am&ndash;6:15pm with Rotating Saturdays, 8:45am&ndash;1:15pm</li><li>
Exceptional customer service skills</li><li>
Proficiency in Microsoft applications</li><li>
Excellent written and verbal communication skills</li></ul>
Additional Preferred Skills:<ul><li>
Cash-handling experience</li><li>
College hours</li><li>
Experience in dealing with fraud, protecting customers&rsquo; money, and build trust so clients feel comfortable and safe</li></ul>
Frost Benefits:
At Frost, we care about your health, your family, and your future and strive to have our benefits reflect that. This includes:<ul><li>
Medical, dental, vision, long-term disability, and life insurance</li><li>
401(k) matching</li><li>
Generous holiday and paid time off schedule</li><li>
Tuition reimbursement</li><li>
Extensive health and wellness programs, including our Employee Assistance Program</li><li>
Referral bonus program + more!</li></ul>
Since 1868, Frost has dedicated their expertise to provide exceptional banking, investment, and insurance services to businesses and individuals throughout Texas. Frost is one of the 50 largest U.S. banks by asset size and is a leader in banking customer satisfaction. At Frost, it&rsquo;s about being part of something bigger. If this sounds like you, we encourage you to apply and see what&rsquo;s possible at Frost.</div>

Join Frost and explore 5   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Frost

About Company

Personal Banker II - Trainee Pool

PERSONAL BANKER I

PERSONAL BANKER I - FLOATER

PERSONAL BANKER I - FLOATER

PERSONAL BANKER I - FLOATER