Qureos Mentor

Fulton Bank

<div>Value Proposition:
<div>
Our values define us and our culture inspires us to change lives for the better. Our employees are the heart and soul of our company, and every success we experience begins with them. Together we are committed to making a positive impact in our local communities. We champion a culture of continuous learning, work-life integration, and inclusion. We promote a digitally enabled work environment to continuously enhance the experience of our employees and customers.</div>
Overview:
<div>
This is a <b>full-time</b> career opportunity (approximately 40 hours per week) based out of our <b>Bear, DE </b>financial center at<b> 100 Eden Circle.</b> Must be available to be scheduled around branch operation hours (no Sundays).</div><div></div><div><br>
Responsible for providing an exceptional Financial Center customer experience by handling every customer need from service to sales with passion and enthusiasm. Provide customers with a one stop experience to fulfill all of their financial needs from account opening and maintenance to processing transactions. Focus on customer-centric conversations to deepen relationships and become a trusted advisor. Actively promote a variety of banking solutions to enhance a customer's service experience and achieve their financial goals. Time spent in various aspects of this universal role will vary depending upon Financial Center traffic and customer needs.</div>
Responsibilities:
<ul><li>Assist clients with teller transactions accurately and in accordance with bank policy and procedure.</li><li>
Drive proactive sales/referral conversations through internal and outbound interactions including outbound calling, appointment setting, and effective lobby engagement.</li><li>
Advance personal knowledge of sales techniques and utilize the CRM (Customer Relationship Management) system and other resources to foster relationship building conversations with customers and ensure a consistent approach to new customer onboarding and expanding existing relationships.</li><li>
Provide ongoing support to customers regarding products and services. Open new accounts, perform customer maintenance requests, assist with operational activities and responsibilities, and maintain flexibility between performing sales and teller transactions.</li><li>
Manage risk by maintaining compliance with applicable regulations and Fulton policies and procedures, while demonstrating sound judgment within established limits.</li><li>
Leverage practical knowledge and understanding of digital solutions and technology to support customers and solve problems.</li></ul><br>
<div></div>
Qualifications:
<h4 class="jobSectionHeader"><b>Education</b></h4><div>
High School Diploma or equivalent. (Required)</div><h4 class="jobSectionHeader"><b>
Experience</b></h4><div>
1 or more years customer service or sales experience. (Required)</div><div>
6 to 12 months cash handling experience. (Preferred)</div>
 Other Duties as Assigned by Manager:
<div>
This role may perform other job duties as assigned by the manager. Each employee of the Organization, regardless of position, is accountable for reading, understanding and acting on the contents of all Company-assigned and/or job related Compliance Programs, regulations and policies and procedures, as well as ensure that all Compliance Training assignments are completed by established due dates. This includes but is not limited to, understanding and identifying compliance risks impacting their department(s), ensuring compliance with applicable laws or regulations, and escalating compliance risks to the appropriate level of management.</div>
Pay Transparency:
<div>
To provide greater transparency to candidates, we share base salary ranges on all job postings regardless of state. We set standard salary ranges for our roles based on the position, function, and responsibilities, as benchmarked against similarly sized companies in our industry. <b>Specific compensation offered will be determined based on a combination of factors including the candidate&rsquo;s knowledge, skills, depth of work experience, and relevant licenses/credentials. The salary range may vary based on geographic location.</b></div><div></div><div><br>
The hourly rate for this position is $18.25 - $29.38.</div><div></div><div><b><br>
Additional Compensation Components</b></div><div></div><div><br>
This job is eligible to participate in a short-term incentive compensation plan subject to individual and company performance.</div>
Benefits:
<div>
Additionally, as part of our Total Rewards program, Fulton Bank offers a comprehensive benefits package to those who qualify. This includes medical plans with prescription drug coverage; flexible spending account or health savings account depending on the medical plan chosen; dental and vision insurance; life insurance; 401(k) program with employer match and Employee Stock Purchase Plan; paid time off programs including holiday pay and paid volunteer time; disability insurance coverage and maternity and parental leave; adoption assistance; educational assistance and a robust wellness program with financial incentives. To learn more about your potential eligibility for these programs, please visit Benefits &amp; Wellness | Fulton Bank.</div>
EEO Statement: Fulton Bank (&ldquo;Fulton&rdquo;) is an equal opportunity employer and is committed to providing equal employment opportunity for all qualified persons. Fulton will recruit, hire, train and promote persons in all job titles, and ensure that all other personnel actions are administered, without regard to race, color, religion, creed, sexual orientation, national origin, citizenship, gender, gender identity, age, genetic information, marital status, disability, covered veteran status, or any other legally protected status. Sponsorship Statement:
<div>
As a condition of employment, individuals must be authorized to work in the United States without sponsorship for a work visa by Fulton Bank currently or in the future.</div></div>

Sales and Service Specialist

<div>Value Proposition:
<div>
Our values define us and our culture inspires us to change lives for the better. Our employees are the heart and soul of our company, and every success we experience begins with them. Together we are committed to making a positive impact in our local communities. We champion a culture of continuous learning, work-life integration, and inclusion. We promote a digitally enabled work environment to continuously enhance the experience of our employees and customers.</div>
Overview:
<div>
This is a full-time career opportunity that can be <b>remote</b> within the Fulton Bank footprint as follows: <b>DC, DE, MD, NJ, PA, VA</b>. Must have the ability to travel to our locations in East Petersburg. PA and Lancaster, PA.</div><div></div><div><br>
Lead strategic and day to day operations in the ACH area to include ACH Originations, ACH Exceptions/Risk Management. Ensure optimal processing processes and technology solutions that provide a high level of quality, and delivery to our company's Consumer and Commercial Customers. Lead continuous improvement practices for new and existing processing protocols. Maintain communications with management, staff, and third party partners associated with service levels, changes and business priorities. Ensure compliance and risk management for all ACH transactions and processes. Provide leadership through coaching, mentoring and development of management, and employees to drive employee engagement, overall job satisfaction and achievement of business initiatives. Develop employee Establish and monitor processes, policies and procedures in consideration with regulatory and network requirements.</div>
Responsibilities:
<ul><li>Direct operations of all support functions to ensure maximum operating efficiency and effectiveness including but not limited to customer support, operations, risk and compliance</li><li>
Develop, implement, and manage the overall operational strategy for the business unit, evaluate workflow, create and drive alternative process approaches, and evaluate to discover opportunities for increased efficiencies</li><li>
Recruit, develop, mentor, lead and manage a high performing team that supports the overall growth and customer experience for the company, provide guidance and coaching to subordinate managers regarding employee management and development, review and approve recommended employee actions and partner with Human Resources to resolve employment related matters</li></ul><br>
<div></div>
Qualifications:
<h4 class="jobSectionHeader"><b>Education</b></h4><div>
Bachelor's Degree or the equivalent experience. Specialty: Business or other applicable. (Required)</div><h4 class="jobSectionHeader"><b>
Experience</b></h4><div>
10 or more years Supervisory experience in Bank Operations. (Required)</div><div>
5 or more years ACH Processing. (Preferred)</div>
 Other Duties as Assigned by Manager:
<div>
This role may perform other job duties as assigned by the manager. Each employee of the Organization, regardless of position, is accountable for reading, understanding and acting on the contents of all Company-assigned and/or job related Compliance Programs, regulations and policies and procedures, as well as ensure that all Compliance Training assignments are completed by established due dates. This includes but is not limited to, understanding and identifying compliance risks impacting their department(s), ensuring compliance with applicable laws or regulations, and escalating compliance risks to the appropriate level of management.</div>
Pay Transparency:
<div>
To provide greater transparency to candidates, we share base salary ranges on all job postings regardless of state. We set standard salary ranges for our roles based on the position, function, and responsibilities, as benchmarked against similarly sized companies in our industry. <b>Specific compensation offered will be determined based on a combination of factors including the candidate&rsquo;s knowledge, skills, depth of work experience, and relevant licenses/credentials. The salary range may vary based on geographic location.</b></div><div></div><div><br>
The salary range for this position is $91,000.00 - $151,600.00 annually.</div><div></div><div><b><br>
Additional Compensation Components</b></div><div></div><div><br>
This job is eligible to receive equity in the form of restricted stock units. This job is eligible to participate in a short-term incentive compensation plan subject to individual and company performance.</div>
Benefits:
<div>
Additionally, as part of our Total Rewards program, Fulton Bank offers a comprehensive benefits package to those who qualify. This includes medical plans with prescription drug coverage; flexible spending account or health savings account depending on the medical plan chosen; dental and vision insurance; life insurance; 401(k) program with employer match and Employee Stock Purchase Plan; paid time off programs including holiday pay and paid volunteer time; disability insurance coverage and maternity and parental leave; adoption assistance; educational assistance and a robust wellness program with financial incentives. To learn more about your potential eligibility for these programs, please visit Benefits &amp; Wellness | Fulton Bank.</div>
EEO Statement: Fulton Bank (&ldquo;Fulton&rdquo;) is an equal opportunity employer and is committed to providing equal employment opportunity for all qualified persons. Fulton will recruit, hire, train and promote persons in all job titles, and ensure that all other personnel actions are administered, without regard to race, color, religion, creed, sexual orientation, national origin, citizenship, gender, gender identity, age, genetic information, marital status, disability, covered veteran status, or any other legally protected status. Sponsorship Statement:
<div>
As a condition of employment, individuals must be authorized to work in the United States without sponsorship for a work visa by Fulton Bank currently or in the future.</div></div>

ACH Manager

<div>Value Proposition:
<div>
Our values define us and our culture inspires us to change lives for the better. Our employees are the heart and soul of our company, and every success we experience begins with them. Together we are committed to making a positive impact in our local communities. We champion a culture of continuous learning, work-life integration, and inclusion. We promote a digitally enabled work environment to continuously enhance the experience of our employees and customers.</div>
Overview:
<div>
This is a full-time, <b>hybrid </b>career opportunity based out of our <b>Corporate headquarters in downtown Lancaster, PA</b>.</div><div></div><div><br>
This role is responsible for strategic support and day-to-day management of a portfolio of our Commercial products/services (Digital Solutions, Payments &amp; Fraud Solutions, Liquidity &amp; Receivables Solutions, Loan Solutions). This individual will be critical to ensuring that commercial products/solutions are managed effectively, and execution of strategic initiatives is completed. Will coordinate with key business stakeholders to translate business needs into actionable strategies to drive growth within the commercial bank.</div>
Responsibilities:
<ul><li>Serves as the individual responsible for day-to-day management of products/solutions, to include issue triage, troubleshooting and resolution of system/technical issues, communication with business stakeholders, and support of sales teams during periods of service disruption.</li><li>
Serves as the individual responsible for leading/coordinating the release management process for each product/solution, updating documentation, and ensuring that business stakeholders are advised of potential impacts.</li><li>
Leads/coordinates UA/QA testing for periodic releases that are integrated with and/or impact assigned products/services, updating documentation, and ensuring that business stakeholders are advised of potential impacts.</li><li>
Serves as the subject matter expert for each assigned product/solution in providing support to the sales teams, to include engagement with customers, support of RFP/RFI prep, and coordination of any training efforts related to each assigned product/solution.</li><li>
Serves as the primary point of escalation (&ldquo;Tier 3&rdquo;) for customer support, particularly with respect to high-value commercial customers.</li><li>
Supports the Commercial Product Solutions Manager in developing and analyzing data sets to assess the performance of each assigned product/solution.</li></ul><br>
<div></div>
Qualifications:
<h4 class="jobSectionHeader"><b>Education</b></h4><div>
Bachelor's Degree or the equivalent experience. Specialty: business, finance, or related field. (Required)</div><h4 class="jobSectionHeader"><b>
Experience</b></h4><div>
5 or more years business/commercial banking. (Required)</div><div></div><div><br>
2 or more years financial products and services. (Preferred)</div><h4 class="jobSectionHeader"><b>
Knowledge, Skills, and Abilities</b></h4><ul><li>
Strong understanding of financial products and services, with a focus on commercial banking (Required)</li><li>
Strong understanding of core banking systems and integrations (Required)</li><li>
Strong understanding of regulatory requirements (Preferred)</li><li>
Strong leadership and stakeholder management (Preferred)</li><li>
Ability to analyze data sets and product metrics (Preferred)</li><li>
Understanding of enabling technologies (API, RPA, etc.) (Preferred)</li><li>
Strong communication skills (Preferred)</li></ul><br>
<div></div>
 Other Duties as Assigned by Manager:
<div>
This role may perform other job duties as assigned by the manager. Each employee of the Organization, regardless of position, is accountable for reading, understanding and acting on the contents of all Company-assigned and/or job related Compliance Programs, regulations and policies and procedures, as well as ensure that all Compliance Training assignments are completed by established due dates. This includes but is not limited to, understanding and identifying compliance risks impacting their department(s), ensuring compliance with applicable laws or regulations, and escalating compliance risks to the appropriate level of management.</div>
Pay Transparency: To provide greater transparency to candidates, we share base salary ranges on all job postings regardless of state. We set standard salary ranges for our roles based on the position, function, and responsibilities, as benchmarked against similarly sized companies in our industry. Specific compensation offered will be determined based on a combination of factors including the candidate&rsquo;s knowledge, skills, depth of work experience, and relevant licenses/credentials. The salary range may vary based on geographic location. The salary range for this position is $72,500.00 - $120,800.00 annually. Additional Compensation Components This job is eligible to participate in a short-term incentive compensation plan subject to individual and company performance. Benefits:
<div>
Additionally, as part of our Total Rewards program, Fulton Bank offers a comprehensive benefits package to those who qualify. This includes medical plans with prescription drug coverage; flexible spending account or health savings account depending on the medical plan chosen; dental and vision insurance; life insurance; 401(k) program with employer match and Employee Stock Purchase Plan; paid time off programs including holiday pay and paid volunteer time; disability insurance coverage and maternity and parental leave; adoption assistance; educational assistance and a robust wellness program with financial incentives. To learn more about your potential eligibility for these programs, please visit Benefits &amp; Wellness | Fulton Bank.</div>
EEO Statement: Fulton Bank (&ldquo;Fulton&rdquo;) is an equal opportunity employer and is committed to providing equal employment opportunity for all qualified persons. Fulton will recruit, hire, train and promote persons in all job titles, and ensure that all other personnel actions are administered, without regard to race, color, religion, creed, sexual orientation, national origin, citizenship, gender, gender identity, age, genetic information, marital status, disability, covered veteran status, or any other legally protected status. Sponsorship Statement:
<div>
As a condition of employment, individuals must be authorized to work in the United States without sponsorship for a work visa by Fulton Bank currently or in the future.</div></div>

Commercial Product Analyst

<div>Value Proposition:
<div>
Our values define us and our culture inspires us to change lives for the better. Our employees are the heart and soul of our company, and every success we experience begins with them. Together we are committed to making a positive impact in our local communities. We champion a culture of continuous learning, work-life integration, and inclusion. We promote a digitally enabled work environment to continuously enhance the experience of our employees and customers.</div>
Overview:
<div>
This is a <b>full-time</b> career opportunity (approximately 40 hours per week) based out of our <b>Freehold, NJ </b>financial center at<b> 2 Village Center Drive.</b> Must be available to be scheduled around branch operation hours (no Sundays).</div><div></div><div><br>
Responsible for providing an exceptional Financial Center customer experience with passion and enthusiasm while facilitating customer transactions and the referral of bank products and services. Actively promote banking solutions to enhance a customer's service experience and achieve their financial goals. Assist with operational activities and responsibilities</div>
Responsibilities:
<ul><li>Assist clients with teller transactions accurately and in accordance with bank policy and procedure.</li><li>
Accountable for the referral of products and services at the Financial Center. Recognize, demonstrate, and follow through on referral opportunities. Foster relationship building conversations with customers to ensure appropriate products/services are offered and customer needs are met.</li><li>
Manage risk by maintaining compliance with applicable regulations, and Fulton policy and procedure to include operational, security and settlement procedures. Use sound judgment to identify and mitigate loss.</li><li>
Leverage practical knowledge and understanding of digital solutions and technology to support customers and solve problems.</li></ul><br>
<div></div>
Qualifications:
<h4 class="jobSectionHeader"><b>Education</b></h4><div>
High School Diploma or equivalent. (Preferred)</div><h4 class="jobSectionHeader"><b>
Experience</b></h4><div>
6 to 12 months customer service experience. (Required)</div><div>
6 to 12 months cash handling experience. (Preferred)</div>
 Other Duties as Assigned by Manager:
<div>
This role may perform other job duties as assigned by the manager. Each employee of the Organization, regardless of position, is accountable for reading, understanding and acting on the contents of all Company-assigned and/or job related Compliance Programs, regulations and policies and procedures, as well as ensure that all Compliance Training assignments are completed by established due dates. This includes but is not limited to, understanding and identifying compliance risks impacting their department(s), ensuring compliance with applicable laws or regulations, and escalating compliance risks to the appropriate level of management.</div>
Pay Transparency:
<div>
To provide greater transparency to candidates, we share base salary ranges on all job postings regardless of state. We set standard salary ranges for our roles based on the position, function, and responsibilities, as benchmarked against similarly sized companies in our industry. <b>Specific compensation offered will be determined based on a combination of factors including the candidate&rsquo;s knowledge, skills, depth of work experience, and relevant licenses/credentials. The salary range may vary based on geographic location.</b></div><div></div><div><br>
The hourly rate for this position is $17.25 - $24.23.</div><div></div><div><b><br>
Additional Compensation Components</b></div><div></div><div><br>
This job is eligible to participate in a short-term incentive compensation plan subject to individual and company performance.</div>
Benefits:
<div>
Additionally, as part of our Total Rewards program, Fulton Bank offers a comprehensive benefits package to those who qualify. This includes medical plans with prescription drug coverage; flexible spending account or health savings account depending on the medical plan chosen; dental and vision insurance; life insurance; 401(k) program with employer match and Employee Stock Purchase Plan; paid time off programs including holiday pay and paid volunteer time; disability insurance coverage and maternity and parental leave; adoption assistance; educational assistance and a robust wellness program with financial incentives. To learn more about your potential eligibility for these programs, please visit Benefits &amp; Wellness | Fulton Bank.</div>
EEO Statement: Fulton Bank (&ldquo;Fulton&rdquo;) is an equal opportunity employer and is committed to providing equal employment opportunity for all qualified persons. Fulton will recruit, hire, train and promote persons in all job titles, and ensure that all other personnel actions are administered, without regard to race, color, religion, creed, sexual orientation, national origin, citizenship, gender, gender identity, age, genetic information, marital status, disability, covered veteran status, or any other legally protected status. Sponsorship Statement:
<div>
As a condition of employment, individuals must be authorized to work in the United States without sponsorship for a work visa by Fulton Bank currently or in the future.</div></div>

Teller

Join Fulton Bank and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Fulton Bank

About Company

Sales and Service Specialist

ACH Manager

Commercial Product Analyst

Teller