Urwah Admin

Fun City

Job Description:Greet all customers warmly and professionally.Provide accurate information about rides and games, including safety procedures and game rules.Answer customer queries effectively and courteously.Offer a personalized experience by up-selling products and services to enhance customer satisfaction.Ensure ride checklists are maintained and completed according to standards.Be knowledgeable about all arcade machines and rides at the center.Assist in maintaining a clean, organized, and safe station area.Follow company procedures for lost and found items and return customers' belongings after rides.Monitor patrons to ensure their safety and prevent any potential hazards.Explain safety procedures clearly before rides and guide customers on evacuation routes if needed.Respond to any customer complaints within 60 seconds and inform the supervisor immediately of any issues or concerns.Provide prompt and discerning customer service, ensuring a positive experience for all visitors.Maintain a presentable, professional appearance and follow hygiene policies.Adhere to company policies regarding confidentiality and do not disclose any sensitive information.Discourage accepting gifts or tips from customers and follow the company's code of conduct.Report any technical, safety, or operational issues to the supervisor or technical team promptly.Strong customer service skills with the ability to engage with a diverse range of customers.Thorough knowledge of center products, rides, and systems.Ability to handle customer complaints and issues calmly and professionally.Detail-oriented with a strong sense of responsibility for customer safety.Effective communication skills and the ability to work in a team environment.Ensure the highest level of customer satisfaction through professionalism and attention to detail.Uphold all company policies, including safety protocols, lost and found procedures, and customer complaint handling.Be proactive in maintaining a safe and enjoyable environment for all customers.Age: 18 to 28 yearsSkills:Customer dealing.Outgoing personality.Excellent communication skills.Evening Shift ( 3:00 Pm to 11:00 Pm /4:00 pm to 12:00 AM)Job Location: Giga MallInterested candidates can drop their CVs at sameera@funcity.pkJob Type: Full-timeJob Type: Full-timeWork Location: In person

Female CS Officer

Job Title: Assistant Manager ITCompany: Fun cityLocation: Funcity &ndash; Giga Mall and CentaurusExperience Required:3&ndash;4 years of relevant IT management experienceJDs:Funcity is seeking a skilled and experienced IT Manager to manage and support all IT operations at our indoor amusement center located at Giga Mall. The ideal candidate will have strong hands-on experience with servers, networking, Active Directory, Microsoft 365, and CCTV systems to ensure smooth and secure daily operations.Required Skills &amp; Knowledge:1- Network Administration2- Hardware and Software Maintenance3- Card Reader RFID System4- CCTV and Surveillance5- IT Support6- Server Management7- Cybersecurity8- Reporting and AnalyticsJob Type:Full-time Location: Centaurus and Giga MallMail: sameera@funcity.comJob Type: Full-timeWork Location: In person

Assistant Manager (IT)

Join Fun City and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Fun City

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Female CS Officer

Assistant Manager (IT)