Urwah Admin

<div>
 
 
 Job Introduction
 
 
 
 Reporting to the Divisional Director, the successful candidate will lead a team of technical sales professionals, including design and estimation, and will develop and execute a product/service based business plan for the division, which will directly link to the annual sales revenue and profitability objectives.
 
 
 
 
 
 
 Main Responsibilities
 
 
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 Drive orders growth in all verticals within Abu Dhabi &amp; Northern Emirates.
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 Responsible for achieving Annual Operating Plan (AOP) targets (Orders, Rev/GM and Profit) and Working Capital (WC) while monitoring and optimizing pricing policies.
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 Meet and exceed the Annual Operating Plan (AOP) and order forecast on a monthly, quarterly and annual basis.
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 Define and execute all vertical market strategies to achieve AOP.
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 Develop, coach, and retain talented sales team members to deliver AOP. Provide performance management if necessary.
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 Provide accurate weekly forecasts for orders within Salesforce.Com platform. Includes overall orders forecast along with forecast for Project and Maintenance business lines.
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 Coach and mentor sales, marketing and presales personnel in establishing professional relationships with appropriate levels of client decision makers.
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 Create a robust pipeline of major pursuits within the end-user, main contractor, MEP contractor, Consultants and FM Industry. Track within Salesforce.com.
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 Assess team&rsquo;s sales activities and forecasts to determine sales progress and required improvements.
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 Recommend and implement improvements to achieve sales goals.
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 Create new customer databases and provide profitable and strategic growth and drive customer acquisition.
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 Establish market demand and grow our Security and ELV business in UAE.
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 Manage all sales related activity management through the accurate, timely and detailed use of the Salesforce.com Customer Relationship Management (CRM) tool including opportunity reviews, win/loss analysis, pipeline funnel management, forecasting and lead generation.
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 </ul>
 
 
 
 
 
 The Ideal Candidate
 
 
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 Engineering degree/diploma holder in Electrical,Electronics, Computer Science or its equivalent.
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 Minimum of 10 years quota carrying sales experience; with 5 years of proven sales leadership experience managing a sales team that generates at least $15M annual revenue.
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 Minimum 7 years of experience in Security,ELV, Fire and Software business from a sales capacity.
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 Successful experience leading a geographically dispersed sales team
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 Strong business and commercial acumen
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 Proficient in using Salesforce.com platform.
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 Excellent Negotiation Skills with the ability to understand the customer needs
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 Leadership Skills, with the ability to define vision for the organization, rally the team around the vision, set high expectations and manages to expectations
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 Excellent communication skills, verbal and written.
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 Must be willing to travel as necessary throughout the target markets.
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 Must have a valid UAE driving license.
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 </ul>
 
 
</div>

ELV Sales Account Manager

<div>
 
 
 About the Role
 
 
 
 
 
 
 Service Engineers for Extra Low Voltage (ELV) systems are highly specialized professionals responsible for ensuring the smooth operation, installation, maintenance, and repair of various ELV systems. These systems, which include gate automation, fire alarm systems, fire fighting systems, CCTV systems, access control systems, and security systems, require engineers who have both technical expertise and relevant experience in these areas.
 
 
 
 
 
 
 Responsibilities
 
 
 
 
 
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 Installation &amp; Commissioning:
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 Hands-on experience with the installation and setup of different ELV systems, ensuring proper wiring, programming, and calibration.
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 Commissioning of systems to ensure they operate as designed, including testing their functionality and performance.
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 </ul>
 
 
 
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 Maintenance &amp; Troubleshooting:
 
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 Routine inspection and maintenance of systems to ensure longevity and optimal performance.
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 Troubleshooting skills for identifying issues with system components like control panels, sensors, alarms, cameras, and access devices.
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 </ul>
 
 
 
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 Knowledge of Standards &amp; Codes:
 
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 Familiarity with local and international standards and codes related to ELV systems, such as fire safety codes (NFPA, BS), security system standards (e.g., IEC), and other relevant regulations.
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 </ul>
 
 
 
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 Hands-on Experience with Specific ELV Systems:
 
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 Gate Automation: Understanding the mechanics, electrical components, and safety features of automated gates.
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 Fire Alarm Systems: Installation and maintenance of smoke detectors, control panels, and alarm systems.
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 Fire Fighting Systems: Familiarity with the integration of fire alarms with fire suppression systems such as sprinklers and gas-based systems.
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 CCTV Systems: Installation of cameras, NVR/DVR setup, cabling, and network integration, as well as troubleshooting video signal issues.
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 Access Control Systems: Knowledge of card readers, biometric devices, and electronic locking mechanisms.
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 Security Systems: Integrating various security devices like motion detectors, alarms, and remote monitoring systems.
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 </ul>
 
 
 
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 Problem-Solving &amp; Analytical Skills:
 
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 Engineers should have a methodical approach to diagnosing faults and ensuring that systems remain functional after repairs.
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 Customer Service Skills:
 
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 As service engineers often interact with clients, they should possess good communication skills and customer service expertise to explain technical issues to non-technical clients.
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 Safety Awareness:
 
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 A strong understanding of electrical safety practices, as well as industry-specific safety protocols for ELV systems.
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 </ul>
 
 
 
 
 
 Qualifications
 
 
 
 
 
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 Educational Background:
 
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 Bachelor&rsquo;s Degree in Electrical Engineering or Electronics (preferred but not always mandatory).
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 Diploma in Electrical/Electronic Engineering (for technicians or junior engineers).
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 Specialized certifications or courses in ELV systems can be an added advantage.
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 </ul>
 
 
 
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 Certifications:
 
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 Certifications in specific systems like fire alarm systems, CCTV systems, access control systems, and others (such as those offered by manufacturers like Bosch, Honeywell, or Siemens).
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 Occupational Safety and Health certifications (e.g., NEBOSH, IOSH) can be important for ensuring safety during installations and maintenance.
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 </ul>
 
 
 
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 Training in ELV Systems:
 
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 Formal or informal training on the integration, maintenance, and troubleshooting of specific ELV systems (fire alarm systems, CCTV, access control, gate automation, etc.).
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 </ul>
 
 
 
 
 
 
 
 
 Required Skills
 
 
 
 
 
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 Adaptability: ELV systems constantly evolve with new technologies, so service engineers must stay updated with industry trends.
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 Project Management Skills: Ability to oversee installation projects, manage timelines, and coordinate with other professionals.
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 Attention to Detail: Precision is key when working with systems that ensure safety and security.
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 </ul>
 
 
</div>

Service Engineer

<div>
 
 We are looking for a skilled and highly motivated IT and Technical Support Engineer with strong expertise in networking, SQL databases, and ELV (Extra Low Voltage) systems. The successful candidate will be responsible for troubleshooting, maintaining, and optimizing network infrastructure, supporting SQL databases, and ensuring the smooth operation of ELV systems. The role requires both a solid understanding of IT and networking concepts, as well as practical experience in database management and ELV system configurations.
 
 
 
 
 
 
 Responsibilities
 
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 Technical Support for ELV Systems
 
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 Provide on-site and remote technical support for ELV systems, including CCTV, access control, fire alarm systems, public address systems, and building management systems (BMS).
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 Troubleshoot and resolve hardware, software, and integration issues related to ELV systems.
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 Support system installation, configuration, and setup of ELV equipment.
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 Monitor ELV system performance and ensure they operate optimally, identifying and rectifying potential issues proactively.
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 </ul>
 
 
 
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 Networking Support
 
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 Manage and maintain network infrastructure supporting ELV systems, including switches, routers, and firewalls.
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 Configure and troubleshoot network connections, ensuring the integration of ELV systems with the organization&rsquo;s network and cloud-based services.
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 Set up, maintain, and monitor IP configurations, VLANs, and network security protocols for ELV systems.
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 Implement and optimize network designs and configurations to enhance performance and security.
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 </ul>
 
 
 
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 SQL Database Management
 
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 Administer and support SQL databases that store critical data for ELV systems (e.g., logs, access records, event data).
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 Perform database queries, routine backups, and ensure the integrity and availability of data.
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 Troubleshoot database performance issues, optimize queries, and assist with data recovery when needed.
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 System Monitoring &amp; Troubleshooting
 
 :
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 Monitor ELV system components, network devices, and databases to ensure continuous operation.
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 Analyze logs and system performance data to detect early warning signs of potential issues.
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 Respond to system alerts and resolve issues in a timely manner to minimize downtime.
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 Use diagnostic tools to isolate and resolve issues related to hardware, software, and network infrastructure.
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 </ul>
 
 
 
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 Documentation &amp; Reporting
 
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 Create and maintain detailed technical documentation, including configuration records, system diagrams, troubleshooting procedures, and incident reports.
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 Prepare regular system performance and incident reports for internal teams or clients.
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 </ul>
 
 
 
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 Collaboration &amp; Training
 
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 Collaborate with cross-functional teams, including engineering, IT, and external vendors, to ensure effective integration of ELV systems, networks, and databases.
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 Provide technical support and training to internal staff on the use and operation of ELV systems and databases.
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 Assist in the preparation of manuals, user guides, and standard operating procedures.
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 </ul>
 
 
 
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 System Security
 
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 Ensure the security of ELV systems, network infrastructure, and SQL databases by implementing industry best practices.
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 Regularly update system firmware, software, and security patches for all ELV systems and networking equipment.
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 Monitor and manage security protocols to prevent unauthorized access to networks and databases.
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 </ul>
 
 
 
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 Problem-Solving and Escalation
 
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 Diagnose complex technical issues affecting ELV systems, networking, and databases.
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 Escalate unresolved issues to senior engineers, vendors, or other specialists as needed.
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 Provide root cause analysis for system failures and propose solutions to prevent recurrence.
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 </ul>
 
 
 
 
 
 
 
 
 Qualifications
 
 :
 
 
 
 
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 Education
 
 :
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 Bachelor's degree in Information Technology, Computer Science, Electrical Engineering, or a related field (or equivalent practical experience).
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 </ul>
 
 
 
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 Experience
 
 :
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 Proven experience in supporting ELV systems (e.g., CCTV, access control, fire alarm systems, etc.).
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 Hands-on experience with networking technologies, including IP configurations, TCP/IP, VLANs, switches, routers, and firewalls.
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 Strong experience working with SQL databases (e.g., MySQL, Microsoft SQL Server, PostgreSQL), including database queries, backups, and performance tuning.
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 Prior experience troubleshooting and maintaining networking infrastructure and ELV systems.
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 Familiarity with system integration, database management, and IT support practices in a corporate environment.
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 </ul>
 
 
 
 <ul>
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 Technical Skills
 
 :
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 Strong networking knowledge, including IP addressing, subnetting, VLAN configuration, and troubleshooting.
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 Advanced proficiency with SQL, including writing and optimizing complex queries, database administration, and performance tuning.
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 Experience with server setups and support, both physical and virtual environments.
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 Familiarity with ELV system protocols, integration, and configurations.
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 Proficient in using monitoring tools to track system and network performance.
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 Knowledge of operating systems (Windows) and server management.
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 </ul>
 
 
 
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 Certifications (Preferred but not required)
 
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 Cisco Certified Network Associate (CCNA) or equivalent networking certifications.
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 Microsoft SQL Server certification or equivalent database management certifications.
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 ELV system certifications (e.g., CCTV, access control) are a plus.
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 </ul>
 
 
 
 
 
 Personal Attributes
 
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 Strong analytical and problem-solving abilities.
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 Excellent verbal and written communication skills.
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 </ul>
 
 
</div>

Information Technology Technical Support

<div>
 
 
 Job Summary
 
 
 
 We are seeking a highly competent and detail-oriented
 
 Civil Site Engineer
 
 to manage and oversee site execution activities, ensuring projects are delivered safely, on time, within budget, and in full compliance with contract specifications and authority requirements.a
 
 
 
 
 
 The ideal candidate must have strong hands-on site experience, sound technical knowledge, and the ability to coordinate effectively with consultants, subcontractors, and internal teams.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 1. Site Execution &amp; Supervision
 
 
 
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 Ensures construction projects comply with building regulations, safety standards,
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 Site Inspections: Visit construction sites at stages to check quality and compliance. Supervise daily civil works on-site (structural, finishing, infrastructure, or relevant scope).
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 Structural Safety: Inspect unsafe or dangerous buildings, advising on, or ordering, remedial repairs, or demolition.
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 Ensure works are executed in accordance with approved drawings, specifications, and method statements.
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 Monitor progress against the approved project schedule.
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 Identify and resolve technical issues in coordination with the Project Manager and Consultant.
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 </ul>
 
 
 
 2. Technical Coordination
 
 
 
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 Review IFC drawings, shop drawings, and material submittals.
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 Coordinate with consultants for approvals and inspections.
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 Raise RFIs where clarification is required.
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 Ensure approved shop drawings are implemented correctly on site.
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 </ul>
 
 
 
 3. Quality Control
 
 
 
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 Conduct site inspections to ensure compliance with QA/QC standards.
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 Ensure work is executed as per approved method statements.
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 Coordinate with QA/QC engineers for inspections and closing of NCRs.
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 Ensure proper documentation of inspections and approvals.
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 </ul>
 
 
 
 4. Subcontractor &amp; Workforce Management
 
 
 
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 Supervise subcontractors and ensure productivity and workmanship standards.
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 Monitor manpower, materials, and equipment usage.
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 Evaluate subcontractor performance and report delays or deficiencies.
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 </ul>
 
 
 
 5. Health &amp; Safety Compliance
 
 
 
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 Ensure strict adherence to HSE policies and procedures.
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 Coordinate with HSE officers to maintain safe working conditions.
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 Ensure site activities comply with UAE safety regulations.
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 </ul>
 
 
 
 6. Planning &amp; Reporting
 
 
 
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 Prepare daily and weekly progress reports.
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 Track material deliveries and site consumption.
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 Assist in preparing look-ahead schedules.
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 Support project planning and resource allocation.
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 </ul>
 
 
 
 7. Authority &amp; Client Coordination
 
 
 
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 Coordinate inspections with local authorities when required.
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 Assist in responding to consultant/client technical queries.
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 Attend site meetings as required.
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 </ul>
 
 
 
 
 
 Selection Criteria: (What are we looking for!)
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s
 
 Degree in Engineering, Civil or Architectural;
 
 preferably with equivalency certificate from UAE Ministry of Higher Education.
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 Certified Active member of the
 
 UAE Society of Engineers.
 
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 <li>
 
 Minimum 10 years field experience, with at least 5 years within GCC countries.
 
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 With valid
 
 UAE driving license
 
 with own vehicle
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 Proficient in AutoCAD and MS Office.
 </li>
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 Knowledge of UAE construction standards and authority regulations.
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 <li>
 
 Native ARABIC speaker.
 
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 </ul>
 
 
 
 
 
 Required Competencies
 
 
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 <li>
 Strong technical problem-solving ability.
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 Good understanding of structural drawings and civil specifications.
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 Ability to manage multiple subcontractors simultaneously.
 </li>
 <li>
 Strong organizational and documentation skills.
 </li>
 <li>
 Ability to work under pressure and meet deadlines.
 </li>
 </ul>
 
 
</div>

Site Civil Engineer

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About Company

ELV Sales Account Manager

Service Engineer

Information Technology Technical Support

Site Civil Engineer