Abrar Admin

G.E.H.A

<div><p>Government Employees Health Association, Inc. (G.E.H.A) is a nonprofit member association that provides health and dental benefits that millions of federal employees and retirees, military retirees and their families have counted on since 1937. Offering one of the largest health and dental benefit provider networks available to federal employees in the United States, G.E.H.A empowers health and wellness by meeting its members where they are, when they need care.<br>
</p><p></p><p>G.E.H.A has one mission: To empower federal workers to be healthy and well.
</p><p></p>As a Sr Benefit Guidance and Outreach Navigator, you will be essential in growing G.E.H.A membership by educating our prospective members about G.E.H.A health plan offerings and guiding them through health plan selection. This role requires the ability to educate and engage prospects and members virtually, by phone, and in person, as well as flexibility to travel for events, orientations, and conferences. This position is also responsible for conducting outreach to consumers, members, and prospective members about available benefits, ensuring they understand their coverage and how to navigate their policies.
<p></p><h2 class="jobSectionHeader"><b>SKILLS
</b></h2><div><b>Duties and Responsibilities
</b></div><ul><li><div>Drives membership growth by providing consultation and navigation on G.E.H.A medical and dental plans to newly hired or newly eligible postal and federal employees and retirees.
</div></li><li><div>Educates and supports prospects and members virtually, in person, and via phone, using channels such as video conferencing, phone, chat, email, and onsite engagement.
</div></li><li><div>Conducts virtual and in-person presentations, new employee orientations, conferences, and outreach events throughout the year to groups of federal employees on G.E.H.A medical and dental plans, including new hire and retiree (Medicare-related) benefits.
</div></li><li><div>Demonstrates flexibility to travel to attend or host in-person events, including community events, workshops, agency meetings, and conferences as needed to support outreach and enrollment efforts.
</div></li><li><div>Fields inbound calls from ABOs regarding requests for materials and/or event support.
</div></li><li><div>Executes outbound calling to pursue and engage qualified leads, prospective members, and ABOs, including Open Season support.
</div></li><li><div>Provides proactive outreach and education to members and prospects regarding available benefits, ensuring understanding of coverage and navigation of policies.
</div></li><li><div>Ability to create and present presentations to various size audiences.
</div></li><li><div>Captures and documents all consultation and outreach activities in required systems in compliance with training standards, quality metrics, and conflict of interest policies.
</div></li><li><div>Upholds G.E.H.A core values and participates in other membership growth, retention, and outreach-related duties as assigned.
</div></li></ul><div></div><div><b>Knowledge, Skills, and Abilities
</b></div><ul><li>Associate&rsquo;s degree in healthcare, business, nonprofit, or related fields; additional years of experience may be considered in lieu of a degree.
</li><li>Minimum of 4 years of relevant experience (e.g., customer service, education, public speaking, outreach, healthcare, social work).
</li><li>Minimum of 4 years of experience in health insurance or a similar role within a healthcare setting.
</li><li>Working knowledge of Microsoft Office applications, including Word, Excel, and PowerPoint.
</li><li>Outstanding verbal and written communication skills, including the ability to effectively educate individuals and groups across virtual, phone, and in-person settings.
</li><li>Ability to work remotely and independently while collaborating effectively with a distributed team.
</li><li>Willingness and flexibility to travel as needed to support events, presentations, and outreach initiatives.
</li><li>Strong organizational skills, adaptability to change, dependability, and effective time management.
</li></ul><div></div><div><b>Additional Preferences
</b></div><ul><li>Bilingual in Spanish preferred.
</li><li>Flexibility to work evenings, weekends, and travel as needed, especially during Open Enrollment (November 1 &ndash; December 15).
</li></ul><p></p><p>Work-at-home requirements
</p><ul><li>Must have the ability to provide a non-cellular High Speed Internet Service such as Fiber, DSL, or cable Modems for a home office.
</li><li>A minimum standard speed for optimal performance of 30x5 (30mpbs download x 5mpbs upload) is required.
</li><li>Latency (ping) response time lower than 80 ms
</li><li>Hotspots, satellite and wireless internet service is NOT allowed for this role.
</li><li>A dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information
</li></ul><p></p><p>How we value you
</p><ul><li>Competitive pay/salary ranges
</li><li>Incentive plan
</li><li>Health/Vision/Dental benefits effective day one
</li><li>401(k) retirement plan: company match &ndash; dollar for dollar up to 4% employee contribution (pretax or Roth options) plus a 6% annual company contribution
</li><li>Robust employee well-being program
</li><li>Paid Time Off
</li><li>Personal Community Enrichment Time
</li><li>Company-provided Basic Life and AD&amp;D
</li><li>Company-provided Short-Term &amp; Long-Term Disability
</li><li>Tuition Assistance Program
</li></ul><p></p><p>While this is a remote opportunity, at this time G.E.H.A does not hire employees from U.S. territories or the following states: Alaska, Hawaii, California, Washington, Oregon, Colorado, Wyoming, Montana, New York, Connecticut, Vermont, Pennsylvania, Maine.
</p><p></p><p>Please note that the salary information is a general guideline only. G.E.H.A considers factors such as (but not limited to) scope and responsibilities of the position, candidate&rsquo;s work experience, education/training, key skills, internal peer equity, as well as, market and business considerations when extending an offer.
</p><p></p>The hiring range for this position is $63,429 - $80,241 USD. At G.E.H.A, the current maximum salary for this role is $89,411 USD. While initial compensation may vary based on experience and qualifications, there is a path to work toward this top rate through performance and continued growth within the organization.
<p></p><p>G.E.H.A is an Equal Opportunity Employer, which means we will not discriminate against any individual based on sex, race, color, national origin, disability, religion, age, military status, genetic information, veteran status, pregnancy, marital status, gender identity, and sexual orientation, as well as all other characteristics and qualities protected by federal, state, or local law. G.E.H.A will not discriminate against employees or applicants because they have inquired about, discussed, or disclosed their compensation or the compensation of another employee or applicant. We are committed to creating an inclusive environment for all employees.
</p><p></p><p>G.E.H.A is headquartered in Lee's Summit, Missouri, in the Kansas City area. We recognize the importance of balance and flexibility and offer hybrid and work-from-home options for many of our roles.</p></div>

Sr Benefit Guidance & Outreach Navigator

<div><p>Government Employees Health Association, Inc. (G.E.H.A) is a nonprofit member association that provides health and dental benefits that millions of federal employees and retirees, military retirees and their families have counted on since 1937. Offering one of the largest health and dental benefit provider networks available to federal employees in the United States, G.E.H.A empowers health and wellness by meeting its members where they are, when they need care.</p><p></p><p><br>
G.E.H.A has one mission: To empower federal workers to be healthy and well.</p><p></p>
The Developer designs, develops, implements and supports applications to meet business needs of GEHA and subsidiaries. Designs and develops framework, forms and content. Provides technical leadership to Associate Developers in addressing solutions. Works closely with the Lead Administrator, Information Services technical staff and the business staff to develop system solutions and plan training requirements for implementation.<p></p><h2 class="jobSectionHeader"><b>
SKILLS</b></h2><ul><li>
Consults with users and technical staff, determines needs and designs technology based solutions for more complex problems. Suggest alternate approaches to meet user needs.</li><li>
Engineers/designs, documents and solves complex solutions with oversight from the Architect and the Architecture Review Board</li><li>
Communicates project progress and status to the Team Lead while having fewer assigned projects than a senior developer</li><li>
Analyzes and implements application development solutions to meet the business needs. May use tools such as the following: .Net framework, C#, MS Visual Studio, SQL Server, SSRS, SSIS.</li><li>
Responsible for troubleshooting, debugging applications and creating unit tests.</li><li>
Develops and maintains documentation of programs, user guides, policies and procedures. Assists with employee training on newly developed applications and technology.</li><li>
Conducts tasks and assignments as directed while looking for efficiencies.</li><li>
Must maintain knowledge of current and upcoming technologies</li><li>
Mentors junior developers, conducts code reviews and acts as a resource to others to resolve problems.</li><li>
Evaluates existing applications and systems. Recommends improvements or modifications utilizing current technologies and techniques.</li><li>
Participates in sessions, presentations and meetings.</li><li>
Requires high level guidance from Senior Developer.</li><li>
Other duties as assigned.</li></ul><p><b>
Requires</b></p><ul><li>
Requires four - six years of experience in technology development which may include using .NET technologies (C#) or SQL development (SQL Server. SSRS and SSIS).</li><li>
Requires working knowledge of network operating systems.</li><li>
Works under minimal supervision with wide latitude for independent judgement.</li><li>
Requires experience managing third party resources.</li><li>
Requires understanding of end-user needs and requirements.</li><li>
Requires knowledge of relational database design.</li><li>
Requires effective communication and presentation skills.</li><li>
Must have completed one or more current certifications related to software development. Prefer Microsoft Certified Developer certification or equivalent.</li><li>
Must have ability to effectively maintain focus and productivity while working on multiple projects simultaneously with minimal supervision and guidance</li></ul><p>
Job Summary</p><p>
As a Salesforce Developer at GEHA, you will be responsible for building and maintaining our Salesforce organizations. You will work closely with our Sales, Connection Dental and G.E.H.A Solutions Services teams to automate processes and build custom applications on the Salesforce platform. In this role, you will be responsible for the full development life cycle, from requirements gathering to deployment and maintenance. You will also be responsible for mentoring junior developers on the team.</p><p>
Responsibilities</p><ul><li>
Serve as the technical expert on Salesforce.com implementations</li><li>
Design elegant user experiences, utilizing advanced functionality, while ensuring long-term maintainability. Develop, test, deploy and maintain high-quality solutions</li><li>
Create technical specifications for new projects based on business unit requirements. Make recommendations to the business unit.</li><li>
Manage user permissions and access</li><li>
Provide technical support to business units by answering questions about product features or helping with use cases. This may include training</li><li>
Operate within the DevOps process, create roll back contingencies and manage backup solutions</li><li>
Handle multiple projects or user stories simultaneously</li><li>
Work closely with business analysts, project managers, Salesforce administrators and other developers</li><li>
Ensure that all deliverables are completed on time</li><li>
Manage applications after they have been launched to ensure that they are performing as expected</li><li>
Create and maintain documentation for new and existing applications to ensure that business units and other members of the development team can effectively use them</li><li>
Learn new/enhanced features and grow your Salesforce expertise</li><li>
Mentor less-experienced roles with responsibility for their technical development</li><li>
Stay up to date on Salesforce releases and new/enhanced features related to declarative development tools</li></ul><p></p><p>
Skills</p><p><b>
Technical skills</b></p><ul><li>
Write Apex classes, triggers, Visualforce pages, flows and components</li><li>
Maintain 90% code coverage with appropriate assertions</li><li>
Design and develop Lightning Web Component based solutions, Reusable across lightning pages, flows and external sites</li><li>
Collaborate with app builders and administrators, blending declarative and programmatic capabilities, to develop well rounded solutions</li><li>
Assess security vulnerabilities, manage Salesforce Shield configuration and ensure code compliance</li><li>
Collaborate with data teams across the organization to use middleware tools and design effective data flows or application integrations</li><li>
Independently build batch and real time services for pushing/pulling data to/from other systems</li><li>
Adhere to coding standards, deployment governance and best practices</li></ul><p></p><p><b>
Communication skills</b></p><ul><li>
Communicate with business units and other Salesforce developers to solve problems and answer questions</li><li>
Collaboration with multiple cross-functional team members and stakeholders</li><li>
Ability to train the business partners on functionality</li></ul><p><b>
Problem-solving skills:</b></p><ul><li>
Ability to troubleshoot issues and provide solutions to problems</li><li>
Requires critical thinking skills, decisive judgement and the ability to work with minimal supervision.</li><li>
Must be able to work in a stressful environment</li></ul><p><b>
Leadership skills</b></p><ul><li>
Motivate and inspire others</li><li>
Positive attitude</li><li>
Set an example by asking questions and clarifying business requirements</li></ul><p></p><p>
Additional Requirements &amp; Preferences</p><ul><li>
Bachelor&rsquo;s degree and/or 3+ years equivalent work experience</li><li>
Minimum of 3-5 years Salesforce development experience preferred.</li><li>
Minimum 3-5 years of experience working with Apex, LWC, Java and/or JavaScript as well as Lightning Web Components and Flows</li><li>
Salesforce Developer I certified required</li><li>
Salesforce Developer II preferred</li><li>
Salesforce App Builder certified, preferred</li><li>
Salesforce Administrator certified preferred</li><li>
Experience with Salesforce Marketing Cloud is a plus</li><li>
Proven ability to design and develop scalable programmatic solutions in an enterprise environment.</li><li>
Strong understanding of the platform, with the ability to configure custom objects, formula fields, workflows, custom views, and other content of advanced complexity.</li><li>
Strong understanding of Salesforce best practices and functionality.</li><li>
Experience working with the Salesforce APIs and building services to connect Salesforce with other systems.</li><li>
Experience developing within a framework and complying with defined standards.</li><li>
Familiarity with event driven development preferred.</li><li>
Experience in a Healthcare setting preferred.</li><li>
Previous experience working in a SCRUM or agile environment preferred.</li><li>
Azure DevOps (ADO) experience a plus</li></ul><p></p><p>
Work-at-home requirements
</p><ul><li>Must have the ability to provide a non-cellular High Speed Internet Service such as Fiber, DSL, or cable Modems for a home office.</li><li>
A minimum standard speed for optimal performance of 30x5 (30mpbs download x 5mpbs upload) is required.</li><li>
Latency (ping) response time lower than 80 ms</li><li>
Hotspots, satellite and wireless internet service is NOT allowed for this role.</li><li>
A dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information</li></ul><p></p><p>
How we value you</p><ul><li>
Competitive pay/salary ranges</li><li>
Incentive plan</li><li>
Health/Vision/Dental benefits effective day one</li><li>
401(k) retirement plan: company match &ndash; dollar for dollar up to 4% employee contribution (pretax or Roth options) plus a 6% annual company contribution
</li><li>Robust employee well-being program</li><li>
Paid Time Off</li><li>
Personal Community Enrichment Time</li><li>
Company-provided Basic Life and AD&amp;D</li><li>
Company-provided Short-Term &amp; Long-Term Disability</li><li>
Tuition Assistance Program</li></ul><p></p><p>
While this is a remote opportunity, at this time G.E.H.A does not hire employees from U.S. territories or the following states: Alaska, Hawaii, California, Washington, Oregon, Colorado, Wyoming, Montana, New York, Connecticut, Vermont, Pennsylvania, Maine.</p><p></p><p>
Please note that the salary information is a general guideline only. G.E.H.A considers factors such as (but not limited to) scope and responsibilities of the position, candidate&rsquo;s work experience, education/training, key skills, internal peer equity, as well as, market and business considerations when extending an offer.</p><p></p>
The hiring range for this position is $87,541 - $110,745 USD. At G.E.H.A, the current maximum salary for this role is $123,401 USD. While initial compensation may vary based on experience and qualifications, there is a path to work toward this top rate through performance and continued growth within the organization.<p></p><p>
G.E.H.A is an Equal Opportunity Employer, which means we will not discriminate against any individual based on sex, race, color, national origin, disability, religion, age, military status, genetic information, veteran status, pregnancy, marital status, gender identity, and sexual orientation, as well as all other characteristics and qualities protected by federal, state, or local law. G.E.H.A will not discriminate against employees or applicants because they have inquired about, discussed, or disclosed their compensation or the compensation of another employee or applicant. We are committed to creating an inclusive environment for all employees.</p><p></p><p>
G.E.H.A is headquartered in Lee's Summit, Missouri, in the Kansas City area. We recognize the importance of balance and flexibility and offer hybrid and work-from-home options for many of our roles.</p></div>

Salesforce Developer

Join G.E.H.A and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

G.E.H.A

About Company

Sr Benefit Guidance & Outreach Navigator

Salesforce Developer