Qureos Mentor

GTreasury

<div>Client Support Analyst II (Chicago, Hybrid) 
Job Summary 
GTreasury is the leading innovator of integrated SaaS treasury and risk management solutions for the digital treasurer. Developed using the latest technology, GTreasury helps empower organizations on their path to strategic treasury, by enabling total visibility into their cash, liquidity, payments and financial risk management. With enterprise clients spanning North America, EMEA and APAC, GTreasury is headquartered in Chicago with offices in London, Sydney and Manila. 
GTreasury is currently seeking a Client Support Analyst II to works on the technical side of client support in supporting our global TMS. The role will act as the second-line of support handling more complex issues than Tier 1, helping to bring problems to resolution in a quick and professional manner. You will also work with other teams to resolve issues and deliver solutions to the clients. This position is the last point of escalation before the issue is escalated to the Development Operations team for assistance. 
What We&rsquo;re Looking For: 
<ul>
<li>
Optimism and curiosity: Optimism will allow you to see the solution through the constraints, and curiosity will allow you to chart the path to success.</li>
<li>Question asking and problem solving: Success plans are never the same for each customer, and so &ldquo;the magic&rdquo; lies in asking the right questions and translating into a plan that shows value.</li>
<li>Kind, thoughtful, and respectful with a growth mindset: It is all, always about the people and the team. We&rsquo;re looking for somebody who knows that software is a team sport, who values collaboration, and who is always growing and seeking to improve their own skills.</li></ul> 


What You Will Do: 
<ul>
<li>
Act as Tier 2 support for all client related issues (both internal and external)</li>
<li>Efficiently and competently troubleshoot and resolve issues in a timely manner</li>
<li>Work with teams of Account Managers, Solutions Team members and DevOps if issues are complicated and require internal resources in order to resolve.</li>
<li>Assist Solutions Team with the following:
<ul><li>Loading of client static data into the client specific databases, i.e., Banks, Accounts, General Ledger Chart of Accounts, Entities, etc.)</li>
<li>Creation of License and SQL Database for new client implementations</li>
<li>Maintain Master GTreasury Single Solution SQL Database inclusive of balance reporting maintenance</li>
<li>Manage RSA and Symantec set up and credentials</li>
<li>Basic Client Report Creation using Izenda Reporting Tool</li>
<li>Troubleshooting of Powershell Scripts</li>
<li>New Implementation Account Analysis Configuration</li>
<li>Troubleshooting Payment Format/Extract Issues</li>
<li>Troubleshooting Connectivity Issues (both inbound and outbound)</li>
<li>Troubleshooting Alliance Lite 2 Issues</li>
<li>Assist Solutions Team on getting client over the line in order to handoff to Tier 1 Support</li>
</ul></li><li>Monitor incoming support queue through phone, email and online community or chat</li>
<li>Efficiently and competently troubleshoot and resolve issues in a timely manner</li>
<li>Escalate to members of Solutions and DevOps if issues are complicated and require internal resources in order to resolve.</li>
<li>Become intimately familiar with how clients are set up using the Confluence document repository that contains all client support handover documents.</li>
<li>Provide support to Solutions Analysts as secondary resource on implementation tasks for learning and knowledge transfer.</li>
<li>Pursues a program of self-development through the use of selected reading, seminars, as well as participation in continuing education.</li>
<li>Identifies and communicates possible improvements in the work process for clients and peers.</li>
<li>Performs other duties as assigned by immediate supervisor or upper management.</li></ul> 


Skills &amp; Requirements: 
<ul>
<li>
2+ years of experience working in Financial Technology/Services or similar industry</li>
<li>Experience with Powershell or another scripting language</li>
<li>Experience supporting application for a large-scale SaaS software provider</li>
<li>Experience with configuration management tools (RSA/Symantec)</li>
<li>Experience with SQL queries and reporting tools</li>
<li>Good understanding of financial theory, treasury, banking or accounting</li>
<li>Sound technical experience and applicable knowledge</li>
<li>Good team player with ability to act on own initiative</li>
<li>Ability to multi-task, re-prioritize and adapt to rapidly changing needs and fast paced environments.</li>
<li>Highly organized and ability to handle multiple responsibilities</li>
<li>Excellent problem-solving skills and service oriented attitude.</li>
<li>Excellent listening, presentation, and consultative skills.</li>
<li>Proven organizational, leadership, and interpersonal skills and proven success working directly with clients.</li>
<li>Excellent verbal and written communication skills &ndash; ability to interface and influence at multiple organizational levels.</li></ul> 


Education Requirements: 
<ul>
<li>
Bachelor&rsquo;s degree in Business preferred, or equivalent experience. Major in Finance or Computer Science a plus.</li></ul> 


What You Will Get: 
<ul>
<li><div>
<ul><li>A high impact, client facing role at a growing SaaS company that values personal growth, accountability, and the concept of &ldquo;good work.&rdquo;</li>
<li>A great management team and reporting structure that supports you and your growth.</li>
<li>A culture of open collaboration and problem solving</li>
<li>An empowered role on the client support team, responsible for driving business value.</li>
<li>Great benefits and culture.</li>
<li>Our benefits include:
<ul><li>Salary: The expected annual median salary for this role is $65,000. Actual compensation for an individual may vary depending on skills, performance, qualifications, experience, and location.</li>
<li>Excellent medical, dental and vision insurance options</li>
<li>HSA and FSA options + company HSA contributions</li>
<li>401K matching</li>
<li>100% paid parental leave</li>
<li>Unlimited PTO</li>
<li>Hybrid work environment</li></ul></li></ul> 
</div></li>
</ul> 
About GTreasury: 
GTreasury provides CFOs and Treasurers with The Clarity to Act on strategic financial decisions with the world&rsquo;s most adaptable treasury platform, empowering them to face the challenges of today and tomorrow. Our industry leading solutions are purposefully designed to support every stage of treasury complexity, from Cash Visibility and Forecasting to Payments, Risk, Debt, and Investments. With GTreasury, financial leaders gain comprehensive connectivity across all banks and ERPs to build an orchestrated data environment, enabling rapid value realization with implementations up and running in weeks. Plus, our unmatched industry expertise ensures clients&rsquo; continued success through dedicated guidance and top-tier support. Trusted by over 1,000 customers across 160 countries, GTreasury provides treasury and finance teams with the ability to connect, compile, and manage mission-critical data to optimize cash flows and capital structures. 
GTreasury is headquartered in Chicago, with locations serving EMEA (Dublin and London) and APAC (Sydney, Singapore, and Manila). 
At GTreasury, we know that our people are what makes GTreasury great and we celebrate the unique perspectives and experiences that our diverse teams bring to the table. GTreasury is an equal opportunity employer and does not discriminate against employees or prospective candidates based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws and we strongly encourage people from underrepresented groups to apply! 
If you're applying for a job in the U.S. and need a reasonable accommodation for any part of the employment process, please send an email to hr@gtreasury.com and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address.</div>

Client Support Analyst II

<div>Field Marketing Manager (Dubai, UAE, Hybrid) 
Job Summary 
GTreasury is the leading innovator of integrated SaaS treasury and risk management solutions for the digital treasurer. Developed using the latest technology, GTreasury helps empower organizations on their path to strategic treasury, by enabling total visibility into their cash, liquidity, payments and financial risk management. With enterprise clients spanning North America, EMEA and APAC, GTreasury is headquartered in Chicago with offices in London, Sydney and Manila. 
As a Field Marketing Manager at GTreasury, you will be responsible for planning, executing, and optimizing regional field marketing initiatives and ABM campaigns for your territory. You'll collaborate closely with sales, marketing, and partner teams to design high-impact programs that engage target accounts, accelerate the sales cycle, and build GTreasury's presence in key markets. 
This role is both strategic and hands-on, requiring creativity, strong analytical skills, and a passion for delivering results. You'll own your regional budget to host intimate executive experiences, manage our presence at industry events, execute targeted campaigns that drive measurable pipeline growth, and design creative engagement strategies that break through the noise with high-value prospects. 
What We&rsquo;re Looking For: 
<ul>
<li>
Optimism and curiosity: Optimism will allow you to see the solution through the constraints, and curiosity will allow you to chart the path to success.</li>
<li>Question asking and problem solving: Success plans are never the same for each customer, and so &ldquo;the magic&rdquo; lies in asking the right questions and translating into a plan that shows value.</li>
<li>Kind, thoughtful, and respectful with a growth mindset: It is all, always about the people and the team. We&rsquo;re looking for somebody who knows that software is a team sport, who values collaboration, and who is always growing and seeking to improve their own skills.</li></ul> 


What You Will Do: 
Field Marketing Strategy and Execution
<ul>
<li>Develop and execute a regional field marketing strategy aligned with global marketing objectives and sales goals</li>
<li>Plan, manage, and host regional events, including executive dinners, roundtables, workshops, and webinars to engage prospects and customers</li>
<li>Build and execute targeted campaigns to drive awareness, engagement, and pipeline growth in your territory</li>
<li>Own and manage regional marketing budget to maximize ROI and pipeline impact</li>
<li>Represent GTreasury at key industry conferences and trade associations</li> 
</ul>
Account-Based Marketing (ABM)
<ul>
<li>Design and implement ABM strategies to support high-value accounts, creating personalized programs to drive engagement and conversions with CFOs and Treasurers at enterprise companies</li>
<li>Collaborate with Account Executives to identify target accounts, tailor messaging, and design account-specific campaigns</li>
<li>Develop creative engagement tactics including direct mail campaigns, thoughtful gifting strategies, executive door openers, and memorable giveaways that resonate with finance executives</li>
<li>Partner with content and product marketing teams to develop assets such as landing pages, emails, and personalized outreach materials for ABM programs</li>
<li>Leverage Zoominfo intent data to identify buying signals and prioritize marketing investments 
</li>
<li>Execute multi-touch ABM plays that combine digital, direct mail, gifting, and event experiences to drive account progression</li>
</ul>
Cross-Functional Collaboration
<ul>
<li>Work closely with regional sales teams, product marketing, and the broader marketing organization to ensure alignment on campaign goals and messaging</li>
<li>Collaborate with Marketing Operations to ensure flawless campaign execution, tracking, and reporting</li>
<li>Provide insights and feedback from the field to inform future marketing strategies and product positioning 
</li>
<li>Coordinate with global events team on large-scale conference presence and activations</li>
</ul>
Program Measurement and Reporting
<ul>
<li>Monitor the performance of field and ABM campaigns, analyzing metrics such as pipeline contribution, ROI, qualified contacts, and engagement rates</li>
<li>Provide detailed post-campaign reporting and actionable insights to sales leadership and marketing stakeholders</li>
<li>Maintain accurate campaign tracking in HubSpot/Salesforce with proper attribution</li>
<li>Continuously refine campaigns based on data-driven insights to optimize performance and outcomes</li></ul> 


Skills &amp; Requirements: 
<ul>
<li>
5+ years of experience in B2B field marketing or demand generation, preferably within SaaS, FinTech, or enterprise software</li>
<li>Proven event planning and execution experience, including managing logistics, vendor relationships, and on-site event coordination</li>
<li>BDR/SDR or sales development background preferred - understanding of prospecting, outreach, and sales collaboration dynamics</li>
<li>Proven ability to design and execute integrated marketing programs that deliver measurable pipeline results</li>
<li>Experience working with enterprise sales teams targeting C-level executives</li>
<li>Experience with marketing automation platforms (HubSpot preferred) and CRM systems (Salesforce)</li>
<li>Strong project management and organizational skills, with the ability to manage multiple priorities effectively</li>
</ul><ul><li>Excellent communication and interpersonal skills, with a collaborative approach to working across teams</li>
<li>Budget management experience with demonstrated ability to prove marketing ROI</li>
<li>Creative mindset with experience designing memorable engagement tactics (gifting, direct mail, experiential marketing)</li></ul> 


Preferred Qualifications: 
<ul>
<li>
2+ years of ABM experience with familiarity with ABM tools like 6sense or Demandbase</li>
<li>Experience marketing to CFOs, Treasurers, Controllers, or finance personas</li>
<li>Knowledge of treasury management, payments, or financial technology solutions</li>
<li>Understanding of regional business practices and compliance considerations</li>
<li>A data-driven mindset with proficiency in marketing analytics and reporting tools</li>
<li>Experience with AI-powered content tools (Jasper, Tofu) or marketing automation at scale</li>
<li>Familiarity with gifting platforms (Sendoso, Reachdesk, Alyce) or direct mail vendors</li></ul> 


Education Requirements: 
<ul>
<li>
Bachelor's degree in Marketing, Business, or related field preferred</li></ul> 


What You Will Get: 
<ul>
<li>
<ul><li>A high impact, high visibility role at a growing SaaS company that values personal growth, accountability, and the concept of &ldquo;good work.&rdquo;</li>
<li>A great management team and reporting structure that supports you and your growth.</li>
<li>A culture of open collaboration and problem solving</li>
<li>An empowered role on the success team, responsible for driving business value.</li>
<li>Great benefits and culture.</li></ul></li></ul> 
 
About GTreasury: 
GTreasury provides CFOs and Treasurers with The Clarity to Act on strategic financial decisions with the world&rsquo;s most adaptable treasury platform, empowering them to face the challenges of today and tomorrow. Our industry leading solutions are purposefully designed to support every stage of treasury complexity, from Cash Visibility and Forecasting to Payments, Risk, Debt, and Investments. With GTreasury, financial leaders gain comprehensive connectivity across all banks and ERPs to build an orchestrated data environment, enabling rapid value realization with implementations up and running in weeks. Plus, our unmatched industry expertise ensures clients&rsquo; continued success through dedicated guidance and top-tier support. Trusted by over 1,000 customers across 160 countries, GTreasury provides treasury and finance teams with the ability to connect, compile, and manage mission-critical data to optimize cash flows and capital structures. 
GTreasury is headquartered in Chicago, with locations serving EMEA (Dublin and London) and APAC (Sydney, Singapore, and Manila). 
At GTreasury, we know that our people are what makes GTreasury great and we celebrate the unique perspectives and experiences that our diverse teams bring to the table. GTreasury is an equal opportunity employer and does not discriminate against employees or prospective candidates based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws and we strongly encourage people from underrepresented groups to apply! 
If you're applying for a job in the U.S. and need a reasonable accommodation for any part of the employment process, please send an email to hr@gtreasury.com and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address.</div>

Field Marketing Manager (Dubai, UAE, Hybrid)

Join GTreasury and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

GTreasury

ABOUT_COMPANY

Client Support Analyst II

Field Marketing Manager (Dubai, UAE, Hybrid)