Urwah Admin

<div>About GAC
Our corporate DNA
World-class shipping, logistics, and marine services built on quality, safety, and sustainability with the human touch. GAC delivers flexible integrated portfolios to customers globally, emphasizing a long-term approach, sustainability, innovation, and ethics.
7500 + Employees around the world / 300 +Strategically located offices / 50 +Countries.
About Job
The main purpose of the IT Service Desk administrator is to provide fast, efficient, and effective IT and Communications support to the GAC Group of Companies within agreed SLAs. The IT Service Desk will provide 24x7x365 first-line support via all modern communication channels and offer remote support when required. Therefore, the Service Desk administrator must be flexible and available to work shifts during the day or night.
The job exists for an individual who will adopt ITIL Framework for Service Management. The Service Desk will log, categorize, assign, and resolve received IT requests and, where required, will use their excellent knowledge of GAC stakeholders and third-party suppliers to find solutions to Incidents and requests.
The job contributes to the smooth functioning of business operations and will demonstrate excellent knowledge of GAC&rsquo;s IT systems, Infrastructure, and service catalog.
 
Additionally, this role supports the continuous improvement of IT services through proactive monitoring, process automation, and enhancement of end-user digital experience. The administrator will also play a key role in maintaining endpoint security compliance, promoting user awareness, and collaborating with cybersecurity and infrastructure teams to strengthen the organization&rsquo;s IT resilience.
 This Position required to work on roster basis
Key Responsibilities
Provide L1 &amp; L2 support for Microsoft 365, which includes E-mail, OneDrive, SharePoint, MS Teams, including Teams Voice, Intune device management, and security compliance monitoring.
GAC Business Application administration and support.
Responsible for GAC Service Desk Support (ServiceNow).
Desktop and Applications support.
Administer GAC Monitoring systems.
Daily monitoring of Anti-virus status, Device Management, and Group IT Servers hosted on-prem and Cloud.
Monthly Patching of servers and endpoints.
Vendor Management (Suppliers/Consultants).
IT Service Desk Procedures &amp; Guidelines.
Responsible for Inventory Management. 
Requirements<ul><li>
Degree in IT or Secondary education with relevant technical qualifications.</li><li>
ITIL, Microsoft 365, Azure Administrator, and Certification in networking, Intune, Endpoint Manager, or ServiceNow certification would be an added advantage.</li><li>
Experience in ITSM platforms (ServiceNow, JIRA), automation tools, and cybersecurity awareness. Familiarity with cloud security, MFA, and zero-trust concepts.</li><li>
Minimum of 4 years&rsquo; experience in IT support within enterprise or hybrid cloud environments or in an IT administration function.</li><li>
Ability to work well under pressure with good problem-solving skills in a collaborative, team environment.</li><li>
Experience in Microsoft Device management solutions would be an advantage.</li><li>
Excellent command of the English language.</li><li>
Strong self-led, work prioritization, and strong analytical skills.</li><li>
Team-player.</li><li>
Strong influential skills when communicating inside and outside the organization with peers, vendors, and clients.</li><li>
Knowledge of service desk ticketing system &ndash; exposure to Jira on-prem would be an added advantage.</li></ul></div>

IT Service Desk Administrator

<div>We&rsquo;re looking for the right person to join our team in Saudi Arabia as a Customs clearance Specialist. Could it be you?
If successful, you will be our primary liaison point with clients, freight forwarders, customs authorities, and government entities to ensure smooth, compliant movement of goods across borders by managing documentation, resolving clearance issues, and maintaining up-to-date knowledge of customs regulations.
Key Responsibilities<ul><li>
Manage 24/7 customs clearance operations and provide regular shipment updates.</li><li>
Prepare and review customs documents and approvals.</li><li>
Promptly resolve clearance issues, holds, and delays.</li><li>
Ensure compliance with national and international customs regulations.</li><li>
Maintain accurate records of all customs transactions and approvals.</li><li>
Liaise with government offices and ministries to support logistics operations.</li><li>
Monitor and communicate regulatory updates and changes.</li><li>
Handle renewal applications for temporary import/export shipments.</li><li>
Support the team with ad-hoc requests and written approvals.</li></ul>
Please note that as well as working to recruit staff members via GAC channels, GAC uses third-party recruiters to recruit for specific positions within the Group. However, please be aware of unaffiliated recruiters purporting to represent GAC that ask for payment in return
for facilitating interviews. A genuine third-party recruiter working with GAC will never ask for payment to facilitate an interview.
If you would like to make an application to join GAC, please always ensure to apply through our official channels on https://career.gac.com/ or our LinkedIn listing.<ul><li> 
Detail-oriented with high accuracy</li><li>
Strong communication and interpersonal skills</li><li>
Ability to work under pressure and meet deadlines</li><li>
Proficient in customs software and Microsoft Office</li><li>
Problem-solving skills</li></ul>
Qualifications
A degree or certification in Logistics or a related field.
3-4 years&rsquo; experience in Customs Clearance within the same industry.</div>

Customs Clearance Specialist

<div>We are looking to expand our logistics business in Bahrain, and we are looking for a results-driven Senior Sales Executive to help us do it. Might you be the one for us? 
The successful candidate will maintain strong client relationships, identify new business opportunities, and achieve sales targets through strategic planning and proactive engagement. The role requires excellent communication skills, market awareness, and the ability to drive revenue growth in a competitive industry. 
Job Description and Responsibilities<ul><li>
 Acquire new business in logistics by meeting customers in person, via telephone calls, email and planned visits, fostering long-term collaboration.</li><li>
Use virtual meetings to build relationships with new customers and actively source new sales opportunities through calls, visits and emails.</li><li>
Maintain customer relationships and records of customer details/sales visits.</li><li>
Identify and execute strategic and tactical goals to maximize sales and profit, ensuring sales targets are met or exceeded.</li><li>
Identify potential customers and register opportunities.</li><li>
Ensure better utilization of bonded facilities while handling transit shipments to enhance revenue cycle management.</li><li>
Travel as required for business development activities.</li><li>
Strong communication and interpersonal skills to collaborate effectively with teams and clients.</li></ul> 
Qualifications:<ul><li>
Bachelor&rsquo;s degree in Business, Marketing, or a related field.</li><li>
Should be able to communicate in both Arabic and English</li><li>
Minimum 2 years of sales experience, preferably in the logistics or shipping industry.</li><li>
Strong negotiation, communication, and networking skills.</li><li>
Proven track record of achieving sales targets.</li></ul> 
Please note that as well as working to recruit staff members via GAC channels, GAC does use third-party recruiters to recruit for specific positions within the Group. Please do however, be aware of unaffiliated recruiters purporting to represent GAC that ask for payment in return for facilitating interviews. A genuine third-party recruiter working with GAC will never ask for payment to facilitate an interview. If you would like to make an application to join GAC, please always ensure to apply through our official channels on https://career.gac.com/ or our LinkedIn listing.</div>

Senior Sales Executive

<div>We are looking for the right person to join GAC&rsquo;s team in Bahrain as a results-driven Pricing Coordinator.
 
Could it be you? 
The successful candidate will play a key role in supporting the commercial team by managing freight rates, preparing competitive quotations, and ensuring pricing accuracy across priority trade lanes. Duties involve close coordination with carriers, agents, and internal teams to deliver timely and cost-effective solutions that contribute to business growth and customer satisfaction. 
Job Description and Responsibilities<ul><li>
Handle enquiries from the local market, rate negotiation with carriers, agents and booking confirmation.</li><li>
Handle enquiries from our overseas agents and circulate our local tariff as and when required.</li><li>
Promote self-development and enhance market and competitor knowledge.</li><li>
Initiate price and cost simulations to find the best solutions for the customer</li><li>
Handle various freight tenders.</li><li>
Support in updating and maintaining centralized templates and tariffs with a focus on priority lanes.</li><li>
Preparation of the reports.</li></ul>
Qualifications:<ul><li>
Bachelor&rsquo;s degree in Business, Logistics, Supply Chain, or a related field</li><li>
Minimum 2 years of experience in pricing, sales support, or logistics coordination.</li><li>
Strong analytical and numerical skills.</li><li>
Attention to detail and ability to work under pressure.</li><li>
Knowledge of freight forwarding and international shipping is preferred.</li><li>
Strong English communication skills, both written and verbal.</li></ul> 
Please note that as well as working to recruit staff members via GAC channels, GAC does use third-party recruiters to recruit for specific positions within the Group. Please do however, be aware of unaffiliated recruiters purporting to represent GAC that ask for payment in return for facilitating interviews. A genuine third-party recruiter working with GAC will never ask for payment to facilitate an interview. If you would like to make an application to join GAC, please always ensure to apply through our official channels on https://career.gac.com/ or our LinkedIn listing.</div>

Pricing Coordinator

<div>At GAC Group IT, our dedication to providing top-notch solutions to 6000+ users worldwide rely on the dependability of our IT systems, all while upholding our ISO 27001 certification. As we grow the GAC Group IT Team, we are actively seeking a IT Security Analyst to bring his/her technological proficiency to enhance our security protocols.
The Group IT team is dedicated to constructing, configuring, maintaining, and enhancing applications throughout their life cycle while safeguarding them against cyber threats.
Key Responsibilities:<ul><li>
Implement and maintain security solutions for our network, infrastructure and applications hosted in On-prem Data Center and Azure Cloud.</li><li>
Closely work with Software development &amp; DevSecOps teams to resolve issues</li><li>
Guide GAC branch offices to improve their IT security posture.</li><li>
Monitor and respond to security incidents and perform root cause analysis.</li><li>
Research and stay updated on the latest security trends and best practices.</li></ul> 
Requirements:<ul><li>
A bachelor&rsquo;s degree in computer science/ information security</li><li>
A minimum of 2 years of experience as an IT Security Analyst or a similar role</li><li>
A proficiency in implementing &amp; managing security tools such as CSPM, VAPT, VMDR, EDR.</li><li>
excellent teamwork, problem-solving, analytical and communication skills</li><li>
Holding relevant certifications such as Azure Security (AZ-500), CCSP etc. will be advantages.</li></ul></div>

Group-IT Security Analyst

<div><h3 class="jobSectionHeader">Accountabilities</h3><ul><li>
Handle all operational matters relating to the vessel and cargo clearance with respective authorities &ndash; ensuring timely and professional completion of services.</li><li>
Maintain records and provide supporting information &amp; documentation as required by shipping &amp; logistics team.</li><li>
Liaise with authorities to obtain necessary passes and permits.</li><li>
Regularly meet with master whilst in port to understand additional requirements and coordinate with shipping teams for service delivery.</li><li>
On-time submission of receipts and settlement with the concerned.</li><li>
Assure the PPE (Personal Protection Equipment) are available and used as and when required.</li></ul><h3 class="jobSectionHeader">
Job Offer: Shift Duty Position</h3>
We are excited to offer a position in our company that involves shift duty. Below are the details of the offer:<ul><li>
Position: Shift Duty Staff</li><li>
Location: Nakheel, Ras Al Khaimah</li><li>
Shifts: Rotating shifts including nights and weekends</li><li>
Salary: Competitive and based on experience</li><li>
Training: Provided for successful onboarding</li><li>
Opportunities: Room for growth and advancement within the company</li></ul> 
To be considered for the role of Boarding Officer - Emirati Talent at GAC in the Shipping department, candidates must meet the following requirements:<ul><li>
Must be a citizen of the United Arab Emirates.</li><li>
Preferred 2 years of experience in a similar role within the shipping industry.</li><li>
Strong knowledge of maritime regulations and procedures.</li><li>
Excellent communication skills in English and Arabic.</li><li>
Ability to work well under pressure and in a fast-paced environment.</li><li>
Attention to detail and strong organizational skills.</li><li>
Team player with the ability to collaborate effectively with colleagues.</li><li>
Flexibility to work irregular hours and travel when required.</li></ul></div>

Boarding Officer - Emirati Talent

Join GAC and explore 6   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.