Qureos Mentor

GAINSCO

<div>Are You Driven?&reg; We Are.

We are a company of driven, enthusiastic, and determined people. We celebrate achievement and success. We foster innovation, determination, and recognition. Because of that, our employees feel recognized and rewarded for the contributions they make daily. At GAINSCO, it is our people that set us apart.

If you are a hands-on technical leader who thrives in agile environments and is passionate about building high-performing teams and delivering impactful software solutions, GAINSCO is the place for you.

Why Join GAINSCO?

GAINSCO&rsquo;s work environment rewards engaged individuals who have a desire to contribute and succeed. That is because our culture encourages individuals to develop their skills as they build their careers. Come join us and become a Champion with GAINSCO.

As Manager, Application Services, you will lead quality assurance efforts across IT services, ensuring the reliability and performance of application changes that support business initiatives. You&rsquo;ll oversee a team of QA Analysts, drive automation strategies, and collaborate across departments to deliver high-quality software solutions. This role is ideal for someone who combines technical expertise with strong leadership and a passion for continuous improvement.

What does the MANAGER, APPLICATION SERVICES DO?
<ul>
<li>Plan and manage QA processes and resources aligned with business and IT cycles.</li>
<li>Collaborate with product and underwriting teams to support compliance, rate changes, and system enhancements.</li>
<li>Establish and enforce QA standards across new and existing applications.</li>
<li>Analyze test results and communicate findings to stakeholders.</li>
<li>Identify and prioritize automation opportunities with engineering teams.</li>
<li>Oversee production support to ensure application stability and performance.</li>
<li>Implement incident management and resolution processes.</li>
<li>Provide regular reporting to senior leadership.</li>
<li>Analyze user stories and collaborate with development teams to ensure accurate implementation.</li>
<li>Facilitate communication between business stakeholders and IT teams.</li>
<li>Lead, coach, and develop a team of QA Analysts.</li>
<li>Foster a positive, engaging work environment aligned with organizational values.</li>
<li>Manage staffing needs, recruitment, onboarding, and performance.</li>
<li>Provide ongoing training and development aligned with industry trends.</li>
<li>Ensure accountability for all team deliverables and support cross-functional initiatives.</li>
</ul>
What is required?

Education:
<ul>
<li>Bachelor&rsquo;s degree in Computer Science or a related field required.</li>
</ul>
Experience:
<ul>
<li>Minimum of 3 years of experience in QA Testing is required.</li>
<li>At least 2 years of experience in management or lead role is required.</li>
<li>Experience with Azure DevOps is required.</li>
<li>Prior experience in the auto insurance industry is required.</li>
<li>Preferred experience with Duckcreek, Guidewire, AS/400, .NET platforms, MS Office Suite, CRM platforms, Adobe, and Windows OS.</li>
</ul>
Skills and Abilities:
<ul>
<li>Strong knowledge of QA methodologies and testing metrics.</li>
<li>Strategic thinker with excellent planning and coordination skills.</li>
<li>Effective communicator across all levels of the organization.</li>
<li>Skilled in statistical reporting and analysis.</li>
<li>Strong interpersonal, organizational, and presentation skills.</li>
<li>Self-driven with a comprehensive understanding of enterprise SDLC processes.</li>
<li>Commitment to delivering excellent customer service.</li>
</ul>
What else do you need to know?
<ul>
<li>Hybrid</li>
<li>Excellent benefits package medical &amp; dental, vision insurance, life insurance, short-term and long-term disability insurance.</li>
<li>Parental Leave Policy</li>
<li>401K + Company Match</li>
<li>PTO Plan + Paid Company determined Holidays.</li>
</ul>
**Applicants are required to be eligible to lawfully work in the U.S. immediately; employer will not sponsor applicants for U.S. work authorization (e.g. H-1B visa) for this opportunity**

All offers are contingent upon a successful background investigation (including employment, education, criminal and DMV verification- when applicable) and a pre-employment drug test with results satisfactory to the company.

The company is an Equal Employment Opportunity Employer
Equal Opportunity Employer 
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.</div>

Manager Application Services

<div>Are You Driven?&reg; We Are.

We are a company of driven, enthusiastic, and determined people. We celebrate achievement and success. We foster innovation, determination, and recognition. Because of that, our employees feel recognized and rewarded for the contributions they make daily. At GAINSCO, it is our people that set us apart.

If you are looking for a place where you can make a difference, perceive how your work impacts the company, and be recognized for your efforts and passion, then GAINSCO is the company for you.

Why Join GAINSCO?

GAINSCO&rsquo;s work environment rewards engaged individuals who have a desire to contribute and succeed. That&rsquo;s because our culture encourages individuals to grow their skills as they build their careers. Come join us and become a Champion with GAINSCO.

We are seeking a skilled and experienced Bodily Injury Claims Adjuster to join our team, focusing on attorney-represented claims. This role involves investigating, evaluating, and settling claims by leveraging technical expertise and human relations skills to ensure fair and prompt resolutions. The ideal candidate will have a strong background in auto insurance claims, including experience handling attorney-represented injury claims and a solid understanding of policy language, state statutes, and compliance regulations.

What does a BODILY INJURY CLAIMS ADJUSTER- ATTORNEY REPRESENTED do at GAINSCO?
<ul>
<li>Establish proof of loss by evaluating and investigating submitted documentation.</li>
<li>Secure additional information from claimants, witnesses, physicians, employers, hospitals, and other insurance companies.</li>
<li>Initiate and conduct investigations of claims with complex coverage concerns, utilizing knowledge of comparative negligence, causation, and injury mechanisms.</li>
<li>Employ effective investigation skills to amicably resolve files, with a focus on litigation handling, communication, and coverage issues.</li>
<li>Investigate newly assigned claims in multiple states, including analyzing complex coverage and conducting liability investigations.</li>
<li>Handle attorney-represented bodily injury, property damage, UM/UIM, and Med/PIP claims.</li>
<li>Provide timely evaluations of demands from attorneys to facilitate prompt resolutions.</li>
<li>Ensure compliance with legal guidelines, company policies, and state and federal insurance regulations.</li>
<li>Maintain accurate and thorough documentation in all claim files.</li>
</ul>
What is required?

Education:
<ul>
<li>Bachelor&rsquo;s degree preferred.</li>
</ul>
Licenses/ Certifications:
<ul>
<li>To perform the essential functions of this job an active Texas or Florida Adjuster License will be required to comply with state and GAINSCO requirements.</li>
<li><ul><li>Upon hire, additional license(s) may be required. If that is the case, license(s) must be obtained.</li>
<li>All licenses must be maintained in accordance with state requirements.</li>
</ul></li><li>Professional Insurance and/or Claims Designations are a plus.</li>
</ul>
Experience:
<ul>
<li>Minimum of four years of experience in Auto Insurance as a Claims Adjuster.</li>
<li>Prior experience handling minor to moderately severe attorney-represented injury claims is required.</li>
<li>Proven ability to interpret policy language and state statutes.</li>
<li>Strong track record of making sound coverage and liability decisions based on facts and investigations.</li>
<li>Bilingual (English/Spanish) preferred.</li>
</ul>
Other skills and abilities:
<ul>
<li>Ability to manage time while prioritizing multiple tasks.</li>
<li>Have an aptitude for providing information in a clear, concise manner with an appropriate level of detail, empathy, and professionalism.</li>
<li>Demonstrates a high commitment to quality.</li>
<li>Possess strong negotiation and analytical skills.</li>
<li>Ability to gather and analyze information to evaluate results and choose the best solution to the problem.</li>
<li>Knowledge of ImageRight and Claims Manager preferred.</li>
</ul>
What else do you need to know?
<ul>
<li>Hybrid Schedule - Must live in the Dallas/Fort Worth TX metroplex.</li>
<li>Competitive Salary based on experience.</li>
<li>Excellent benefits package: medical, dental, &amp; vision insurance, life insurance, short-term and long-term disability insurance.</li>
<li>Parental Leave Policy</li>
<li>401K + Company Match</li>
<li>PTO Plan + Paid Company determined Holidays.</li>
</ul>
 **Applicants are required to be eligible to lawfully work in the U.S. immediately; employer will not sponsor applicants for U.S. work authorization (e.g. H-1B visa) for this opportunity**

All offers are contingent upon a successful background investigation (including employment, education, criminal and DMV verification- when applicable) and a pre-employment drug test with results satisfactory to GAINSCO.

GAINSCO is an Equal Employment Opportunity Employer
Equal Opportunity Employer 
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.</div>

Bodily Injury Claims Adjuster (Attorney Represented)

Join GAINSCO and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

GAINSCO

ABOUT_COMPANY

Manager Application Services

Bodily Injury Claims Adjuster (Attorney Represented)