Qureos Mentor

Gainwell Technologies

<div>
 Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You&rsquo;ll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development.
 
 
 
 Summary
 
 
 
 As a
 
 Provider Enrollment Specialist - Tucker, GA (Hybrid)
 
 at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve &mdash; a community&rsquo;s most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare&rsquo;s biggest challenges. Here are the details on this position.
 
 
 
 Your role in our mission
 
 
 
 <ul>
 <li>
 Verify and audit documents for accuracy; cross-check numerical data against reports.
 </li>
 <li>
 Prepare document batches for data entry and imaging.
 </li>
 <li>
 Process and track various forms, mail, and transactions to ensure timely and accurate handling.
 </li>
 <li>
 Respond to written inquiries, correspondence, and requests.
 </li>
 <li>
 Prepare, reconcile, and maintain reports for management and clients.
 </li>
 <li>
 Collect and verify data to process vouchers, billings, and other documentation.
 </li>
 <li>
 Expedite the processing of checks, invoices, and related transactions, following up as needed to meet client standards and SLAs.
 </li>
 <li>
 Handle confidential company and client data in compliance with policies and guidelines.
 </li>
 <li>
 Perform administrative tasks including photocopying, filing, and typing forms or labels.
 </li>
 <li>
 Office environment
 
 
 </li>
 </ul>
 
 What We're Looking For
 
 
 
 <ul>
 <li>
 High school diploma or GED required.
 </li>
 <li>
 2&ndash;3 years of experience in provider enrollment, medical billing, credentialing, or related healthcare administration.
 </li>
 <li>
 Strong understanding of provider enrollment processes and requirements with excellent customer service and communication skills.
 </li>
 <li>
 High attention to detail and accuracy.
 </li>
 <li>
 Proficient in data entry and basic office tools.
 
 
 </li>
 </ul>
 
 What You Should Expect In This Role
 
 
 
 <ul>
 <li>
 Hybrid role based in Tucker, GA.
 </li>
 <li>
 Standard schedule: Monday&ndash;Friday, 8:00 AM &ndash; 5:00 PM EST.
 </li>
 <li>
 Onsite training required for the first 3&ndash;6 weeks.
 </li>
 <li>
 Video cameras required during all interviews and the first week of orientation.
 </li>
 <li>
 Harver Assessment Requirement: As part of our interview process, all candidates must complete the Harver Assessment. This assessment helps us evaluate key competencies relevant to the role, including communication skills, multitasking abilities, and problem-solving capabilities.
 
 
 </li>
 </ul>
 
 Employee Benefits &amp; Perks:
 
 
 
 <ul>
 <li>
 Health benefits (medical, dental, and vision) begin on Day 1 of employment.
 </li>
 <li>
 401(k) with company match and additional benefits become available within the first few months.
 </li>
 <li>
 Employees can take advantage of the flexible vacation policy after 90 days of employment. Any exceptions require manager approval before the employee's start date at Gainwell.
 </li>
 <li>
 Career growth and advancement opportunities are encouraged and supported.
 </li>
 <li>
 A company-provided computer is supplied for work use.
 
 
 </li>
 </ul>
 The pay range for this position is $30,500.00 - $43,500.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You&rsquo;ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.
 
 
 We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You&rsquo;ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.
 
 
 
 Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines &ldquo;wages&rdquo; and &ldquo;wage rates&rdquo; to include &ldquo;all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.
 
 
 
</div>

Provider Enrollment Specialist - Tucker, GA (Hybrid)

<div>
 Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You&rsquo;ll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development.
 
 
 
 Summary
 
 
 
 As a
 
 Call Center- USA REMOTE
 
 at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve &mdash; a community&rsquo;s most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare&rsquo;s biggest challenges. Here are the details on this position.
 
 
 
 Your role in our mission
 
 
 
 This is an important position in Gainwell&rsquo;s commitment to helping clients deliver better health and human services outcomes.
 
 
 <ul>
 <li>
 Provide knowledgeable responses to basic client questions; elevate more complex cases to appropriate staff as needed
 </li>
 <li>
 Put your skills to work to solve client problems, update account history and follow up with clients to confirm their inquiry or request is resolved
 </li>
 <li>
 Adhere to the client&rsquo;s SLAs and consistently meet production targets
 </li>
 <li>
 Collaborate with team members, management and clients to resolve client inquiries; cross-train new resources in customer service processes
 </li>
 <li>
 Process client inquiries more efficiently and effectively by reviewing and recommending changes to procedures and workflow
 
 
 </li>
 </ul>
 
 What We're Looking For
 
 
 
 <ul>
 <li>
 2 or more years of call center experience
 </li>
 <li>
 Background with healthcare experience
 </li>
 <li>
 Strong problem-solving skills to bring inquiries to effective resolution
 </li>
 <li>
 Strong customer service skills with an emphasis on written and oral communication to respond to inquiries professionally
 </li>
 <li>
 Ability to understand your role on a team and identify the correct stakeholders to consult to resolve client inquiries
 
 
 </li>
 </ul>
 
 What You Should Expect In This Role
 
 
 
 <ul>
 <li>
 REMOTE
 </li>
 <li>
 The candidate must be able to commit to attending all scheduled training sessions for 90 consecutive days, with no absences unless excused in advance or due to a verified emergency.
 </li>
 <li>
 Hours of Operation: 8:00 AM ET &ndash; 5:00 00 PM ET candidate must be able to work any assigned 8 hour shift between these hours.
 </li>
 </ul>
 <ul>
 <li>
 In order to effectively work as a teleworker with Gainwell, employees' Broadband Internet connections, should have a minimum speed of 24MBS download and 8MBS upload.
 
 
 </li>
 </ul>
 The pay range for this position is $29,100.00 - $41,600.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You&rsquo;ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.
 
 
 We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You&rsquo;ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.
 
 
 
 Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines &ldquo;wages&rdquo; and &ldquo;wage rates&rdquo; to include &ldquo;all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.
 
 
 
</div>

Call Center- USA REMOTE

<div>
 It takes great medical minds to create powerful solutions that solve some of healthcare&rsquo;s most complex challenges. Join us and put your expertise to work in ways you never imagined possible. We know you&rsquo;ve honed your career in a fast-moving medical environment. While Gainwell operates with a sense of urgency, you&rsquo;ll have the opportunity to work more flexible hours. And working at Gainwell carries its rewards. You&rsquo;ll have an incredible opportunity to grow your career in a company that values work-life balance, continuous learning, and career development.
 
 
 
 Summary
 
 
 
 The DAPO Specialist supports Gainwell Technologies&rsquo; healthcare program operations by reviewing, validating, and updating pharmacy and provider-related records to ensure accuracy, compliance, and high-quality service delivery. This role is detail-oriented and process-driven, requiring strong attention to accuracy, adherence to structured workflows, and the ability to manage high volumes of operational tasks in a fast-paced remote environment.
 
 
 
 Your role in our mission
 
 
 
 <ul>
 <li>
 Process DAPO work items including pharmacy and provider data updates accurately and within required timelines.
 </li>
 <li>
 Review provider and pharmacy records to ensure completeness, accuracy, and compliance with regulatory guidelines.
 </li>
 <li>
 Follow defined operational workflows to resolve discrepancies and escalate complex cases when appropriate.
 </li>
 <li>
 Document updates and actions clearly in accordance with audit, contract, and policy requirements.
 </li>
 <li>
 Collaborate with internal teams to support accurate provider and pharmacy information across operational systems.
 
 
 </li>
 </ul>
 
 What We're Looking For
 
 
 
 <ul>
 <li>
 Active Certified Pharmacy Technician (CPhT) certification (PTCB or ExCPT) required.
 </li>
 <li>
 1&ndash;4 years of experience in healthcare operations, pharmacy environments, provider data management, claims processing, or similar roles.
 </li>
 <li>
 Strong attention to detail and experience performing data entry or record updates with high accuracy.
 </li>
 <li>
 Proficiency using Microsoft Office applications including Excel, Word, Outlook, and Teams.
 </li>
 <li>
 Ability to work independently, manage multiple tasks, and meet deadlines in a structured remote environment.
 
 
 </li>
 </ul>
 
 What You Should Expect In This Role
 
 
 
 <ul>
 <li>
 Fully remote position available anywhere within the United States.
 </li>
 <li>
 Standard schedule between 7:00 a.m. &ndash; 6:00 p.m. CST, with an assigned 8-hour shift based on business needs.
 </li>
 <li>
 Reliable high-speed internet required (minimum 24 Mbps download / 8 Mbps upload).
 </li>
 <li>
 Video camera required during interviews and the first week of orientation.
 </li>
 <li>
 Comprehensive benefits package including medical, dental, vision, 401(k), paid time off, and employee assistance programs.
 
 
 </li>
 </ul>
 The pay range for this position is $35,000.00 - $50,000.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You&rsquo;ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.
 
 
 We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You&rsquo;ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.
 
 
 
 Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines &ldquo;wages&rdquo; and &ldquo;wage rates&rdquo; to include &ldquo;all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.
 
 
 
</div>

DAPO Specialist (Pharmacy) - Remote US

<div>
 Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You&rsquo;ll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development.
 
 
 
 Summary
 
 
 
 The
 
 Healthcare Call Center Agent
 
 is responsible for providing exceptional customer service to members, providers, and other stakeholders by handling inbound and outbound calls. This role involves researching claims, verifying insurance, resolving inquiries, and ensuring compliance with healthcare regulations. The ideal candidate is empathetic, detail-oriented, and committed to delivering a positive patient experience.
 
 
 
 Your role in our mission
 
 
 
 <ul>
 <li>
 Answer incoming calls promptly and professionally, addressing member inquiries, and make outbound calls as needed. Ability to remain calm and professional in high pressure situations.
 </li>
 <li>
 Accurately document all interactions in the system, ensuring records are updated and complete.
 </li>
 <li>
 Maintain confidentiality and comply with HIPAA and other healthcare regulations.
 </li>
 <li>
 Escalate complex issues to supervisors or appropriate departments when necessary.
 </li>
 <li>
 Meet or exceed performance metrics including call quality, handle time, and customer satisfaction.
 
 
 </li>
 </ul>
 
 What We're Looking For
 
 
 
 <ul>
 <li>
 High school diploma or equivalent required; associate degree or healthcare certification preferred.
 </li>
 <li>
 1+ year of experience in a call center or customer service role, preferably in a healthcare setting.
 </li>
 <li>
 Strong communication and active listening skills, ability to speak, read and write proficient English. Bilingual is a plus.
 </li>
 <li>
 Ability to multitask and navigate multiple systems simultaneously and proficiency in Microsoft office and call center software.
 </li>
 <li>
 Familiarity with medical terminology and insurance processes is a plus.
 
 
 </li>
 </ul>
 
 What You Should Expect In This Role
 
 
 
 <ul>
 <li>
 Position is 100% remote
 
 
 </li>
 </ul>
 
 This posting is intended for pipelining. We will accept applications on an ongoing basis.
 
 
 
 The pay range for this position is $35,000 - $50,000 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You&rsquo;ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.
 
 
 We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You&rsquo;ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.
 
 
 
 Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
 
</div>

Call Center Agent - Healthcare - Remote US

Join Gainwell Technologies and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Gainwell Technologies

About Company

Provider Enrollment Specialist - Tucker, GA (Hybrid)

Call Center- USA REMOTE

DAPO Specialist (Pharmacy) - Remote US

Call Center Agent - Healthcare - Remote US