Qureos Mentor

Gargash Hospital

<p><br></p><div><div><div><span> <br><b>Key Responsibilities :<br></b> <br>  Supervise and coordinate the daily operations of the Out-Patient Department.<br>  Lead and support a team of skilled nurses, ensuring efficient workflow and optimal patient care.<br>  Collaborate with physicians, healthcare professionals, and other departments to provide comprehensive patient care.<br>  Oversee patient admissions, assessments, and discharges in accordance with hospital protocols.<br>  Act as a resource and mentor for nursing staff, fostering a positive and collaborative work environment.<br>  Ensure adherence to quality standards, safety protocols, and regulatory requirements.<br>  Participate in performance evaluations, training, and development of nursing staff.<br> <br><b>Requirements :<br></b> <br>  Bachelor's degree in Nursing; Master's degree is a plus.<br>  Minimum 05 years of experience in Out-Patient Department in a hospital set-up in UAE.<br>  Minimum of 02 years of experience as a Charge Nurse in Out-Patient Department in a hospital set-up in UAE.<br>  Proven leadership skills and ability to manage a team effectively.<br>  Excellent communication, critical thinking, and problem-solving skills.<br>  Familiarity with emergency room protocols, equipment, and technologies.<br>  Commitment to delivering compassionate and patient-centered care.</span>
 </div>
 </div>
 <div>
 <div>
</div>
 </div>
 <div>
 <div>
</div></div></div>

Charge Nurse

<p>We are looking for an experienced Registered Nurse to join our Out - Patient Team.</p><p>Main Duties/Responsibilities:</p><ul><li>Responsible for assessing patient needs, planning, implementation and evaluation of a program of care which is evidence based utilizing all available resources taking into consideration the lifestyle, gender and cultural background and ensure involvement with the patient, family, cares and significant others.</li><li>Ensuring that all patients and their families feel cared for and cared about.</li><li>Organize own workload to ensure that the interests of the patients are met.</li><li>Maintain patient records in line with Hospital guidelines for records and record keeping.</li><li>Work within the Health &amp; Safety Guidelines and Procedures.</li><li>Empower patients to take responsibility for their health, well-being and future lifestyle by practicing in an open transparent and inclusive manner, thereby ensuring patients have the relevant information to participate in decisions about their care.</li><li>Assists in reviewing and developing new policies and procedures.</li><li>Assist less experienced colleagues in planning, priority setting and decision making to ensure that they meet patient&rsquo;s needs.</li><li>May also act as link nurse for areas such as Education, Quality, Infection Control, Moving &amp; Handling</li><li>Contribute to the provision of an appropriate learning environment</li><li>Act as a role model for less experienced members of staff by representing the values and beliefs of the nursing profession as well as that of the organization.</li><li>Provide encouragement and motivation to members of the nursing team.</li><li>Take account of the role and competency of staff when delegating work.</li><li>Participate in personal development planning and formal/informal appraisal of junior nursing staff and student nurses.</li><li>Participate in the development and implementation of the nursing philosophy and objectives of the team.</li><li>Continue to develop leadership skills and provide leadership when required.</li><li>Contributes to and influences practice development within the clinical area.</li></ul><p>Minimum Qualification &amp; Experience:</p><ul><li>Graduate from an accredited Nursing program of a minimum duration of three (3) years or Bachelor degree in Nursing.</li><li>Current valid registration in country of training and or country of last employment Desirable.</li><li>4-5 years of experience in a hospital / clinical set - up.</li><li>Arabic / Tagalog speaking would be an added advantage.</li></ul><p>Knowledge / Technical Skills:</p><ul><li>Care Delivery,</li><li>Involvement of Patient and Family in Care,</li><li>Health Promotion and Health Protection,</li><li>Maintenance of Care Records,</li><li>Management of Resources in a Cost-Efficient Manner</li></ul><p>Personal Abilities / Competencies:</p><ul><li>Self-development</li><li>Communication</li><li>Team work</li><li>Client Orientation</li><li>Safety awareness</li></ul><p>License / Registration:</p><ul><li>Valid DHA Nursing License / Eligibility Letter</li></ul><p>Job Types: Full-time, Permanent</p><p>Pay: AED6,000.00 - AED7,000.00 per month</p><p>Experience:</p><ul><li>Nursing: 3 years (Required)</li><li>UAE: 2 years (Required)</li></ul><p>License/Certification:</p><ul><li>Eligibility letter or DHA (Required)</li></ul>

OPD Nurse

<p><span style="font-size: 13px;"><b>Key Responsibilities:</b></span></p><div><div><div><span> <br>  Supervise and manage the call center team, ensuring effective handling of inbound and outbound calls.<br>  Ensure patients receive accurate information about hospital services, appointments, and inquiries in both Arabic and English.<br>  Monitor call quality, response times, and service levels, ensuring KPIs are consistently met.<br>  Provide training, coaching, and performance feedback to call center agents.<br>  Handle escalated patient queries or complaints with professionalism and empathy.<br>  Coordinate with different hospital departments to ensure seamless patient communication.<br>  Prepare daily, weekly, and monthly reports on call center performance and recommend improvements.<br>  Support the implementation of new systems, processes, and service enhancements.<br> <br><b>Qualifications &amp; Requirements:<br></b> <br>  Bachelor's degree in Business Administration, Healthcare Management, or related field (preferred).<br>  Minimum 3 5 years' experience in a call center environment, with at least 1 2 years in a supervisory role (preferably in healthcare or hospitality).<br>  Native-level fluency in Arabic and strong command of English (spoken and written).<br>  Strong leadership, problem-solving, and conflict-resolution skills.<br>  Excellent communication, interpersonal, and customer service skills.<br>  Proficiency in call center systems, MS Office, and reporting tools.<br>  Ability to work in a fast-paced environment with a patient-first approach.</span>
 </div>
 </div>
 <div>
 <div>
</div>
 </div>
 <div>
 <div>
</div></div></div>

Call Center Supervisor

<p>Job Location</p>
 
 <div>
 <p> <span>Dubai, <br> United Arab Emirates</span> </p>
 </div>
 
 <div>
 <div>
 <p>Experience</p>
 </div>
 <div>
 <p> <span>2 to 5 years</span> </p>
 </div>
 </div>
 <div>
 <div>
 <p>Qualification Level</p>
 </div>
 <div>
 <p> <span>Graduate</span> </p>
 </div>
 </div>
 <div>
 <div>
 <p>Job Function</p>
 </div>
 <div>
 <p> <span>Purchase / Stores / Spare Parts / Buyer<br> </span> </p>
 </div>
 </div>
 <div>
 <div>
 <p>Skillset</p>
 </div>
 <div>
 <p> <span>storekeeping procedures and documentation, Basic computer literacy</span> </p>
 </div>
 </div>
 <div>
 <div>
 <p>Preferred Jobseekers</p>
 </div>
 <div>
 <p>Jobseekers from any country</p> 
 <div>
</div>
 <div>
<span>Store Keeper<br> <br><b>Job Location : Dubai, UAE<br> <br>Job Details :<br></b> <br>  Bachelor Degree in any field<br>  Minimum of two 2 years of recent experience in Pharmacy Store in a hospital setup<br> </span>
 </div>
 </div>
 <div>
 <div>
</div>
 </div>
 <div>
 <div>
</div></div></div>

Store Keeper

<p>Job Location</p>
 
 <div>
 <p> <span>Dubai, <br> United Arab Emirates</span> </p>
 </div>
 
 <div>
 <div>
 <p>Experience</p>
 </div>
 <div>
 <p> <span>1 to 5 years</span> </p>
 </div>
 </div>
 <div>
 <div>
 <p>Qualification Level</p>
 </div>
 <div>
 <p> <span>Diploma; Graduate</span> </p>
 </div>
 </div>
 <div>
 <div>
 <p>Job Function</p>
 </div>
 <div>
 <p> <span>Customer Service / Telecalling<br> </span> </p>
 </div>
 </div>
 <div>
 <div>
 <p>Skillset</p>
 </div>
 <div>
 <p> <span>call center experience</span> </p>
 </div>
 </div>
 <div>
 <div>
 <p>Preferred Jobseekers</p>
 </div>
 <div>
 <p>Jobseekers from any country</p> 
 <div>
</div>
 <div>
<span>Call Centre Agent<br> <br>Job Location : Dubai, UAE<br> <br>Job Details :<br> <br>  Should be a Diploma holder or bachelor s degree with prior experience in healthcare call centre set up.<br>  Should be flexible with rotation of shift work.   Team player with work under pressure is much required.<br> </span>
 </div>
 </div>
 <div>
 <div>
</div>
 </div>
 <div>
 <div>
</div></div></div>

Call Centre Agent