Urwah Admin

Gartner

<div><div>About this role:
</div><div><div><div><div><div><div><div><div><div>The Account Executive is a field sales role responsible for client retention and growth. Account Executives build trust-based relationships with C-Level Executives and their teams. They understand the mission-critical priorities of their clients and ensure clients receive the value from the Gartner relationship that they expect, while also identifying opportunities for stronger value delivery with alternative product offerings.
Account Executives will be given a territory of Large Enterprise clients.
In our End-User Large Enterprise segment, Account Executives work with clients who have +$1bil in annual revenue.
In our Tech Vendor Large Enterprise segment, Account Executives work with clients who have +$500mil in annual revenue.
What you will do:
<ul><li>Drive value delivery with current Gartner clients, ensuring clients maximize the value they receive from their Gartner services
</li><li>Identify, cultivate, qualify and close client growth opportunities through cross-sell and upsell
</li><li>Continually build a pipeline of high-quality opportunities to deliver against your sales metrics, ensuring KPI&rsquo;s are met.
</li><li>Quota responsibility for your assigned territory.
</li><li>Manage complex high-revenue sales across matrix and diverse business environments.
</li><li>Own forecasting and account planning on a monthly/quarterly/annual basis.
</li></ul>What you will need:
<ul><li>5-8+ years' B2B sales experience, preferably within complex, intangible sales environments
</li><li>Experience selling to and/or influencing C-Level Executives
</li><li>Proven track record of meeting and exceeding sales targets.
</li><li>Proven ability to own, manage, and forecast a complex sales process.
</li><li>Willingness to conduct travel as needed.
</li><li>Bachelor's degree preferred
</li></ul>What you will get:
<ul><li>Competitive salary, generous paid time off policy, charity match program, and more!
</li><li>Uncapped commission structure
</li><li>World-class sales training programs and skill development programs
</li><li>Annual &ldquo;Winners Circle&rdquo; event attendance at exclusive destinations for top performers
</li><li>Collaborative, team-oriented culture that embraces inclusion
</li><li>Professional development and career growth opportunities
</li></ul></div></div></div></div></div></div></div></div></div>Who are we?
At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.
Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities.
Since our founding in 1979, we&rsquo;ve grown to 21,000 associates globally who support ~14,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That&rsquo;s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.
What makes Gartner a great place to work?
Our vast, virtually untapped market potential offers limitless opportunities &ndash; opportunities that may not even exist right now &ndash; for you to grow professionally and flourish personally. How far you go is driven by your passion and performance.
We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.
Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.
We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.
What do we offer?
Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.
In our hybrid work environment, we provide the flexibility and support for you to thrive &mdash; working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.
Ready to grow your career with Gartner? Join us. 
 
The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity.
Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company&rsquo;s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to ApplicantAccommodations@gartner.com .
Job Requisition ID:108404
By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence.
Gartner Applicant Privacy Link: https://jobs.gartner.com/applicant-privacy-policy 
 
For efficient navigation through the application, please only use the back button within the application, not the back arrow within your browser.</div>

Account Executive, LE/GE, GTS

<div>
 The Account Manager is a field-based, direct sales role responsible for both client retention as well as growth through contract expansion and the introduction of new products and services. You will consult with C-level executives to develop and implement an effective, enterprise-wide strategy that maximizes the value delivered by Gartner&rsquo;s products and services.
 
 
 What you&rsquo;ll do:
 
 
 <ul>
 <li>
 Account management with an outcome of increased customer satisfaction and an increase in retention and account growth
 </li>
 <li>
 Quota responsibility of $800,000+ of contract value within a territory of major client accounts
 </li>
 <li>
 Mastery and consistent execution of Gartner&rsquo;s sales methodology
 </li>
 <li>
 Account planning and territory management
 </li>
 <li>
 Managing forecast accuracy on a monthly/quarterly/annual basis
 </li>
 <li>
 Maintaining competitive knowledge and focus
 </li>
 <li>
 In-depth knowledge of Gartner&rsquo;s products and services
 
 
 </li>
 </ul>
 What you&rsquo;ll need:
 
 
 <ul>
 <li>
 1-5 years of experience with proven consultative sales, preferably in high technology (services, software, or consultative environment), with evidence of prior success in Sales
 </li>
 <li>
 Strong demonstration of intellect, drive, executive presence and sales acumen
 </li>
 <li>
 Proven experience building excellent client relationships at C-level within large enterprise organizations
 </li>
 <li>
 Strong computer proficiency and presentation skills
 </li>
 <li>
 Knowledge of the full life cycle of the sales process
 </li>
 <li>
 Bachelor&rsquo;s or master&rsquo;s degree &ndash; desired
 
 
 </li>
 </ul>
 
 Who are we?
 
 
 
 At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.
 
 
 Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities.
 
 
 Since our founding in 1979, we&rsquo;ve grown to 21,000 associates globally who support ~14,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That&rsquo;s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.
 
 
 
 What makes Gartner a great place to work?
 
 
 
 Our vast, virtually untapped market potential offers limitless opportunities &ndash; opportunities that may not even exist right now &ndash; for you to grow professionally and flourish personally. How far you go is driven by your passion and performance.
 
 
 We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.
 
 
 Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.
 
 
 We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.
 
 
 
 What do we offer?
 
 
 
 Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.
 
 
 In our hybrid work environment, we provide the flexibility and support for you to thrive &mdash; working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.
 
 
 Ready to grow your career with Gartner? Join us.
 
 
 The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity.
 
 
 Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company&rsquo;s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to ApplicantAccommodations@gartner.com.
 
 
 Job Requisition ID:100020
 
 
 By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence.
 
 
 Gartner Applicant Privacy Link: https://jobs.gartner.com/applicant-privacy-policy
 
 
 
 For efficient navigation through the application, please only use the back button within the application, not the back arrow within your browser.
 
</div>

Account Manager, LE/GE, GTS - Eastern Region

<div>
 
 About this role:
 
 
 
 Our Business Development teams play a critical role in expanding Gartner&rsquo;s presence across the global market. Gartner Business Development Executives strategically acquire new clients by cultivating trust-based relationships with C-level executives to understand their mission critical priorities, then uncovering opportunities to deliver client-value through the lens of the industry in which they operate. Gartner Business Developers own and drive the full sales cycle, from identifying prospects to closure. They then transition new clients to the account management team for ongoing value delivery.
 
 
 Our Business Development teams are relentless about building trust-based, value add relationships with clients, delivering long-term client value, and building their book of business over time. Business developers are results driven, client committed, and highly collaborative.
 
 
 Business Developers will be given a territory of Large Enterprise prospects, which may be completely new prospects with no existing spend or could be clients within other Gartner areas. In our End-User Large Enterprise segment, Business Developers work with prospects with +$1bil in annual revenue. In our Technology Vendor Large Enterprise segment, Business Developers work with prospects with +$500mil in annual revenue.
 
 
 
 What you will do:
 
 
 
 <ul>
 <li>
 Seek out and drive new business opportunities with new-to-Gartner organizations across your territory, from initial client outreach to close, targeting Large Enterprise C-Level stakeholders.
 </li>
 <li>
 Convert viable prospects into active Gartner clients, owning the full sales conversation and negotiation, through to the transition of new clients to the account management team.
 </li>
 <li>
 Align the right combination of insight, guidance and practical tools to bring value to the partnership.
 </li>
 <li>
 Continually build a pipeline of high-quality opportunities to deliver against your sales metrics ensuring KPI&rsquo;s are met.
 </li>
 <li>
 Quota responsibility for your assigned territory.
 </li>
 <li>
 Manage complex high-revenue sales across matrix and diverse business environments.
 </li>
 <li>
 Own forecasting and account planning on a monthly/quarterly/annual basis.
 
 
 </li>
 </ul>
 
 What you will need:
 
 
 
 <ul>
 <li>
 5+ years&rsquo; B2B sales experience, preferably within complex, intangible sales environments.
 </li>
 <li>
 Business development or new client-acquisition experience in a selling role highly desired
 </li>
 <li>
 Experience selling to and/or influencing C-level executives.
 </li>
 <li>
 Proven track record meeting and exceeding sales targets.
 </li>
 <li>
 Proven ability to own, manage, and forecast a complex sales process.
 </li>
 <li>
 Willingness to conduct travel as needed.
 </li>
 <li>
 Bachelor's degree preferred
 
 
 </li>
 </ul>
 
 Progression within Business Development Executive Roles:
 
 
 
 Gartner offers a lifetime of opportunities driven by our growth. How far you go is driven by your passion and performance.
 
 
 Gartner has a promote from within culture and limitless opportunities for progression. Gartner leaders embrace this culture and are focused on helping associates achieve success in current role, as well as coaching associates to the next role or path, whether it be more senior BD levels, account management paths, or sales leadership.
 
 
 Typical internal promotions include:
 
 
 <ul>
 <li>
 Business Development Director
 </li>
 <li>
 Team Lead
 </li>
 <li>
 Sales Manager
 
 
 </li>
 </ul>
 Most of our Sales Managers and Team Leads are hired internally as part of our progression path.
 
 
 
 What you will get:
 
 
 
 <ul>
 <li>
 Competitive salary, generous paid time off policy, charity match program, and more!
 </li>
 <li>
 Uncapped commission structure
 </li>
 <li>
 World-class sales training programs and skill development programs
 </li>
 <li>
 Annual "Winners Circle" event attendance at exclusive destinations for top performers
 </li>
 <li>
 Collaborative, team-oriented culture that embraces inclusion
 </li>
 <li>
 Professional development and career growth opportunities
 
 
 </li>
 </ul>
 
 Who are we?
 
 
 
 At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.
 
 
 Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities.
 
 
 Since our founding in 1979, we&rsquo;ve grown to 21,000 associates globally who support ~14,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That&rsquo;s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.
 
 
 
 What makes Gartner a great place to work?
 
 
 
 Our vast, virtually untapped market potential offers limitless opportunities &ndash; opportunities that may not even exist right now &ndash; for you to grow professionally and flourish personally. How far you go is driven by your passion and performance.
 
 
 We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.
 
 
 Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.
 
 
 We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.
 
 
 
 What do we offer?
 
 
 
 Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.
 
 
 In our hybrid work environment, we provide the flexibility and support for you to thrive &mdash; working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.
 
 
 Ready to grow your career with Gartner? Join us.
 
 
 The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity.
 
 
 Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company&rsquo;s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to ApplicantAccommodations@gartner.com.
 
 
 Job Requisition ID:105536
 
 
 By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence.
 
 
 Gartner Applicant Privacy Link: https://jobs.gartner.com/applicant-privacy-policy
 
 
 
 For efficient navigation through the application, please only use the back button within the application, not the back arrow within your browser.
 
</div>

Business Development Executive, LE/GE, GTS

<div>Hiring near our Irving, TX Center of Excellence with a flexible environment.
About this role:
 
Gartner is looking for a well-rounded IT Program Manager who can provide project and program leadership for technology projects within Gartner&rsquo;s Sales and Services Delivery Technology organization. The Program Manager role will lead a complex Portfolio of IT projects and is accountable for the quality of the results, benefits realization, end user satisfaction and timely delivery, ensuring that projects are planned and executed in a manner consistent with company strategy, commitments, goals, and standards. In this role you will be required to manage and collaborate with geographically dispersed teams. The candidate should have experience running projects in an Agile/Scrum environment
What you&rsquo;ll do:
<ul><li>Responsible for the oversight and management of global technology-based product Portfolio in support of IT Infrastructure initiatives and accountable for fostering an environment of collaboration and high impact results
</li><li>Partner with technical leadership to report project progress to executive level and cross-team stakeholders. Leverage personal expertise to develop and present rational conclusions, recommendations and direct implementation strategies/action plans
</li><li>Able to analyze the scope and direction of initiatives across multiple levels of management and organizational boundaries
</li><li>Strong business acumen and leadership experience - proven track record of acting as a valued IT business partner to senior leadership
</li><li>Guide and coach the Scrum team on Agile principles and best practices. Facilitate scrum ceremonies as required. Manage day to day activities for agile teams including sprint management, sprint metrics and backlog management. Ensures Agile/Scrum process is implemented effectively and provides coaching at the team level to maximize its benefits.
</li><li>Ability to influence and manage the expectations of clients, team members, management and external groups
</li><li>Establish project metrics with available tools to track health, quickly analyze problems, identify root cause, create action plans, assess impact and develop resolution options
</li><li>Responsible for the development of strategic and tactical planning of technology and people resources necessary for successful completion of several large-scale projects.
</li><li>Responsible for the creation of long-term strategies and approaches to control and manage projects in support of complex business requirements
</li><li>Responsible for directing multiple sub-team project plans into a cohesive whole
</li><li>Lead change management activities with support/service groups outside the project team to ensure successful project results. Work with technical team to develop documentation processes/procedures for training
</li><li>Direct project activities personally and with other project managers, development staff to Estimate, Plan, Design, Build, Test, and Migrate solutions into production
</li><li>Collaborate with the Product Owner (s) and engineering leaders to manage and prioritize the backlog and ensure timely deliveries.
</li><li>Manage a team of Project Managers (as necessary) providing guidance and oversight to the portfolio
</li><li>Evaluate project and program performance consistently with key performance indicators
</li><li>Ability to handle Project Cost Management &amp; financials including budget plans, monitor spend, and track risk.
</li><li>Capable of balancing operational and development needs of work teams
</li><li>Able to interact well with team members and stakeholders in resolving operational issues
</li><li>Identify systemic operational issues and resolve them as well as identifying root causes and process improvements to present similar issues
</li><li>Develop comprehensive risk management frameworks to identify, assess, and mitigate potential threats to program success
</li><li>Challenges the status quo of existing process and defines the new ways of working.
</li><li>Experience managing third-party vendors, contractors, and service providers across complex technology initiatives
</li><li>Strong negotiation and conflict resolution skills to address competing priorities and resource constraints
</li><li>Experience in coordinating teams across multiple time zones, cultures, and working in matrix environments
</li></ul>What you&rsquo;ll need:
<ul><li>10+ years of experience in working with IT Development and/or IT Infrastructure teams in a project management capacity
</li><li>Strong experience with Agile &amp; Waterfall methodologies
</li><li>Demonstrated leadership skills working with matrixed teams, management and executive stakeholders in a dynamic, growth environment
</li><li>Strong project leadership, adept at Product Backlog Refinement, Risk Management, Stakeholder Management, Agile Team Building across multiple global teams, Release Management and Conflict Resolution
</li><li>Understanding of software development lifecycle (SDLC) and DevOps Practices
</li><li>Ability to drive team collaboration and foster a high-performing Agile culture.
</li><li>Strong facilitation skills in running the scrum ceremonies such as leading planning meetings, reviews, and retrospectives etc..
</li><li>Ability to structure and communicate needs, requirements, and solutions in a business context for business stakeholders.
</li><li>Certified Scrum Master (CSM) or Professional Scrum Master (PSM) (preferred).
</li><li>Proficiency in Agile tools such as Jira, Confluence and reporting tools such as power BI.
</li><li>Outstanding Program management skills (projects involving internal and external stakeholders) with ability to meet tight deadlines and prioritize workloads
</li><li>Preferred experience with Anaplan Tool.
</li></ul>Who you are:
<ul><li>Bachelor&rsquo;s degree or foreign equivalent degree in Computer Science or a related field required
</li><li>Demonstrated leadership skills. Especially communication, collaboration, people management &amp; influencing skills
</li><li>Ability to work in a fast-paced environment with tight deadlines and multiple project deliverables
</li><li>Critical thinker, with a demonstrated ability to learn beyond formal training with a strong aptitude for delivering quality products
</li><li>Excellent communicator, both written and verbal, to all levels of the organization
</li><li>Proven track record of successfully delivering projects using Scrum methodologies.
</li><li>Experience working with cross-functional and distributed teams.
</li><li>Successful track record of delivering technology projects of very high complexity.
</li></ul><div>What we offer:
 
In addition to an outstanding work environment with rapid advancement potential, Gartner associates enjoy exceptional compensation and benefits, including:
 
<ul><li>An upbeat, positive culture. Integrity, objectivity, collaboration, results and a no-limits mindset are central to our values
</li><li>Limitless growth. We work with you to help you meet your goals and advance within the company
</li><li>Encouragement to be innovative and challenge status quo
</li><li>Exposure to industry leading training and development
</li><li>Performance based recognition and rewards
</li></ul></div>Don&rsquo;t meet every single requirement? We encourage you to apply anyway. You might just be the right candidate for this, or other roles!
What you will get:
<ul><li>Competitive compensation.
</li><li>Limitless growth and learning opportunities.
</li><li>Ongoing mentorship and apprenticeship; Leadership courses, development programs, technical courses, certification opportunities and more!
</li><li>A collaborative and positive culture - join a diverse team of professionals that are as smart and driven as you.
</li><li>A chance to make an impact &ndash; your work will contribute directly to our strategy.
</li><li>Enjoy the flexibility of working from home and the energy of collaborating with peers in our dynamic offices.
</li><li>20+ PTO days plus holidays and floating holidays in your first year.
</li><li>Extensive medical, dental insurance and vision plan.
</li><li>401K with corporate match, immediate vesting.
</li><li>Health-and-wellness-related allowance programs.
</li><li>Parental leave.
</li><li>Tuition reimbursement.
</li><li>Employee Stock Purchase Plan.
</li><li>Employee Assistance Program.
</li><li>Gartner Gives Charity Match.
 
And much more!
</li></ul>#LI-RG2
#LI-Hybrid
#LI-Technology
Who are we?
At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.
Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities.
Since our founding in 1979, we&rsquo;ve grown to 21,000 associates globally who support ~14,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That&rsquo;s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.
What makes Gartner a great place to work?
Our vast, virtually untapped market potential offers limitless opportunities &ndash; opportunities that may not even exist right now &ndash; for you to grow professionally and flourish personally. How far you go is driven by your passion and performance.
We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.
Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.
We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.
What do we offer?
Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.
In our hybrid work environment, we provide the flexibility and support for you to thrive &mdash; working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.
Ready to grow your career with Gartner? Join us.
Gartner believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is 108,000 USD - 148,000 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. Our talent acquisition team will provide the specific opportunity on our bonus or incentive programs to eligible candidates. We also offer market leading benefit programs including generous PTO, a 401k match up to $7,200 per year, the opportunity to purchase company stock at a discount, and more. 
 
The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity.
Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company&rsquo;s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to ApplicantAccommodations@gartner.com .
Job Requisition ID:108145
By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence.
Gartner Applicant Privacy Link: https://jobs.gartner.com/applicant-privacy-policy 
 
For efficient navigation through the application, please only use the back button within the application, not the back arrow within your browser.</div>

IT Program Manager

<div>Collections Specialist Job Description Saudi Arabia 
About this role
Initiate contact with the Client to ensure the Client pays for services within the terms of the contract. Evaluate Client&rsquo;s credit history to review, approve, recommend terms for new business or escalate to sales, management, outside counsel if delinquent. Support sales when client dispute invoices or requires supporting documentation/ preparation of a statement. Maintain collections history in Oracle &ndash; Fusion. 
What you&rsquo;ll do
Required : Saudi National , based out Riyadh
&middot; Understand and adhere to all corporate guidelines for pricing, legal, product, Gold Notes, SOX and country specific laws.
&middot; Evaluate credit history, review and help prepare Sales Agreements with Sales for non-standard terms before presenting to Client; provide updated language, calculation of credits for re-writes and recommendations for edits or further approvals before submission to Client
&middot; Start collections process through Fusion automating collections workflows and combining collection efforts via phone and email to the Client
&middot; Coordinate with the GEMS and the Order Management teams to validate Clients outstanding balance or refund any overpayment coordinating with Cash Applications
&middot; Identify Client issues early and escalate to management and sales
&middot; Meet clients at their offices to discuss delinquent payments when required to do so
&middot; Provide recommendations for enforcing terms or preparing a payment plan directly with the Client
&middot; Electronically invoice via Etimad portal and collect through Clients web portals.
&middot; Preparation of credit memos and accurate coding depending upon the nature of the credit. 
What you&rsquo;ll need
&middot; Bachelor`s degree or equivalent work experience preferred
&middot; Native-level Arabic and business-level English language skills
&middot; 5 or more years of related office experience in one of the following areas: Customer Service, Collections, Sales Support
&middot; Proficient in all Microsoft Office Software. Oracle and a CRM system knowledge a plus
&middot; Ability to communicate with a diverse audience at various levels and all countries and cultures within the organization
&middot; Effective listening skills and an excellent customer service mindset
&middot; Ability to work proactively in a fast paced, high-pressure environment
&middot; Excellent time management skills and ability to meet tight deadlines
&middot; Strong analytical and problem-solving skills; attention to detail
&middot; Ability to adapt to a constantly changing environment
&middot; Ability to build strong internal/external business partnerships
Who are we?
At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.
Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities.
Since our founding in 1979, we&rsquo;ve grown to 21,000 associates globally who support ~14,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That&rsquo;s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.
What makes Gartner a great place to work?
Our vast, virtually untapped market potential offers limitless opportunities &ndash; opportunities that may not even exist right now &ndash; for you to grow professionally and flourish personally. How far you go is driven by your passion and performance.
We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.
Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.
We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.
What do we offer?
Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.
In our hybrid work environment, we provide the flexibility and support for you to thrive &mdash; working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.
Ready to grow your career with Gartner? Join us. 
 
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Job Requisition ID:108316
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