Qureos Mentor

Gastro Care Partners

<div>Hybrid Regional Patient Operations Manager
We are seeking a Regional Patient Operations Manager to lead the transition of procedure scheduling from outsourced vendors to an internal, centralized model across Arizona, Wyoming, and Colorado. This hybrid role requires strong healthcare operations leadership, experience with patient access and scheduling, and the ability to lead teams through change in a fast-paced, multi-site environment.
Location: Hybrid (AZ, WY, CO)
Travel: 30&ndash;40%
Salary: $80,000&ndash;$95,000 + full benefits
Key Responsibilities:<ul><li>
Lead the transition of procedure scheduling from outsourced vendors to an in-house, centralized model.</li><li>
Design and implement scalable workflows, tools, and governance for multi-site operations.</li><li>
Oversee patient access, scheduling, and call center operations to ensure accuracy, efficiency, and a positive patient experience.</li><li>
Establish and monitor KPIs (call metrics, scheduling accuracy, turnaround times, patient satisfaction).</li><li>
Hire, train, onboard, and develop scheduling and call center staff.</li><li>
Stabilize teams and provide effective leadership during periods of change.</li><li>
Track cost savings, productivity improvements, and operational performance.</li><li>
Partner with clinical leadership, operations, IT, finance, and revenue cycle teams.</li><li>
Travel to sites to support implementation, training, and performance oversight.</li></ul>
<ul><li>Healthcare operations experience required; strong knowledge of procedure scheduling and patient access.</li><li>
5+ years of leadership experience in healthcare operations, scheduling, patient access, or call center environments.</li><li>
Proven experience leading operational change, including internalizing outsourced services.</li><li>
Experience implementing KPIs, dashboards, and performance management systems.</li><li>
Strong people leadership skills and ability to operate independently.</li></ul>
Preferred<ul><li>
Experience in private equity&ndash;backed or high-growth healthcare environments.</li><li>
Multi-site or regional operations leadership experience.</li><li>
Call center or centralized patient access leadership background.</li></ul></div>

Regional Patient Operations Manager

<div>The project manager (PM) works in collaboration with all Gastro Care Partners team members, affiliate practices and external project vendors. They are responsible for facilitating and managing all aspects of a project through each phase of the process (Feasibility, design, develop and deploy). They will support the development and execution of business priorities that improve the delivery of patient care and drive organizational growth and are a key driver of communication to organizational leaders. The PM is an integral part of the team and is essential to meeting company goals and initiatives.
Essential Duties and Responsibilities:<ul><li>
Evaluates key project initiatives and their feasibility</li><li>
Creates, maintains, and executes project plan and timeline</li><li>
Builds project teams and works closely with them, reviewing action plans, providing direction on actionable timelines, and tracking project milestones.
</li><li>Organizes and manages all phases of the project lifecycle to achieve schedule and performance objectives, while maintaining the scope of the project.
</li><li>Maintains accurate documentation of project initiatives and reports to senior leadership on progress, roadblocks and course corrections.
</li><li>Ensures timely and consistent communication regarding project priorities, status, timelines, and deliverables.</li><li>
Serves as escalation contact for critical issues and initiatives</li><li>
Maintains professionalism with all internal and external stakeholders</li><li>
Evaluates key business metrics and performance
</li><li>Creates measurable data points to identify project successes or areas of concern.
</li></ul><ul><li>Bachelor&rsquo;s degree in Business Administration, Health Administration, or related field preferred</li><li>
3-5 years of experience in project management; healthcare experience preferred</li><li>
Proficiency in MS products and project management systems, required</li><li>
PM certification preferred</li></ul></div>

PROJECT MANAGER

Join Gastro Care Partners and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Gastro Care Partners

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Regional Patient Operations Manager

PROJECT MANAGER