Qureos Mentor

Gathern | جاذر إن

<div>
 
 JOB PURPOSE:
 
 
 To lead and manage the Project Management Office (PMO), ensuring effective project governance, standardized project management practices, and successful delivery of strategic initiatives aligned with organizational objectives.
 
 
 
 
 Key responsibilities:
 
 
 
 <ul>
 <li>
 Establish and maintain PMO frameworks, methodologies, and governance standards
 </li>
 <li>
 Oversee project planning, execution, and delivery across the organization
 </li>
 <li>
 Monitor project portfolios, timelines, budgets, and resource allocation
 </li>
 <li>
 Ensure projects align with organizational strategy and business priorities
 </li>
 <li>
 Track and report project performance, risks, and progress to senior leadership
 </li>
 <li>
 Implement project management tools, templates, and best practices
 </li>
 <li>
 Ensure effective risk management and issue resolution across projects
 </li>
 <li>
 Drive continuous improvement in project management processes and delivery efficiency
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree in Business Administration, Project Management, Engineering, or related field
 </li>
 <li>
 8-10 years of experience in project management, with at least 3 years in a PMO or leadership role
 </li>
 <li>
 Strong knowledge of project management methodologies and governance frameworks
 </li>
 <li>
 Experience managing project portfolios and cross-functional initiatives
 </li>
 <li>
 Professional certifications such as PMP, PRINCE2, or equivalent are preferred
 </li>
 </ul>
</div>

PMO Manager

<div>
 Serve as a subject matter expert within the Host Experience team, leading specific initiatives such as loyalty program deployment, claims resolution and professional host engagement. Support the manager in driving host happiness and retention.
 
 
 
 Accountabilities :
 
 
 
 <ul>
 <li>
 Design and implement the Host Loyalty Program in partnership with the manager
 </li>
 <li>
 Manage the claims process, ensuring fair and timely compensation for hosts
 </li>
 <li>
 Coordinate the Host Advisory Board, organizing sessions and tracking action items
 </li>
 <li>
 Analyze host feedback and usage metrics to identify areas for app enhancements
 </li>
 <li>
 Develop tailored experiences and support packages for professional hosts (5+ units)
 </li>
 <li>
 Support onboarding and ongoing training for new hosts, ensuring consistent engagement
 </li>
 <li>
 Track host happiness and retention metrics, reporting insights to leadership
 </li>
 <li>
 Partner with the guest experience team on policy reviews and unified service initiatives
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree in Business, Hospitality or related field
 </li>
 <li>
 4+ years' experience in customer/host experience or operations roles
 </li>
 <li>
 Experience in program management or product management
 </li>
 <li>
 Proficiency in analyzing data and using CRM/digital tools
 </li>
 <li>
 Strong interpersonal and communication skills
 </li>
 </ul>
</div>

Customer Experience Senior Specialist

<div>
 
 Job Purpose :
 
 
 
 To design innovative and user-centered solutions that enhance product usability and aesthetics.
 
 
 
 Key Responsibilities :
 
 
 
 <ul>
 <li>
 Create user-centered designs through research and feedback.
 </li>
 <li>
 Develop wireframes, prototypes, and high-fidelity designs
 </li>
 <li>
 Conduct usability testing and iterate on designs based on insights
 </li>
 <li>
 Ensure compliance with relevant regulations while promoting organizational transparency
 </li>
 <li>
 Collaborate effectively with colleagues and contribute to shared team objectives
 </li>
 <li>
 Provide regular updates on performance and document any issues or challenges to ensure timely resolution
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree in Design, or a related field
 </li>
 <li>
 Preferred 5+ years of experience in product design
 </li>
 </ul>
</div>

Senior Product Designer

Join Gathern | جاذر إن and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Gathern | جاذر إن

About Company

PMO Manager

Customer Experience Senior Specialist

Senior Product Designer