Qureos Mentor

<p><b>Job Overview</b></p><p>The Operations Assistant provides administrative, facility, and training support to ensure smooth day-to-day operations of the business. This is a contract position and weekly hours will vary; this role will begin at 40 - 80 hours per month. This role requires flexibility and willingness to assist in many aspects of daily operations. No two days are exactly alike.</p><p><b>Responsibilities:</b></p><p><b>Administrative Support</b></p><p>- Accurate data entry</p><p>- Assist with class logistics and class preparation</p><p>- Strong computer literacy with excellent typing, proofreading, and data entry skills are required</p><p>- Maintain inventory of training materials</p><p><b>Training and Operations Support</b></p><p>- Set up and break down training areas and testing courses</p><p>- Assist exam proctors as directed</p><p>- Perform errands and miscellaneous operational tasks</p><p><b>Facility Maintenance</b></p><p>- Perform routine light cleaning of offices classrooms, and common areas</p><p>- Empty trash, vacuum, dust, and sanitize surfaces</p><p>- Keep the facility organized, presentable, and ready for classes and visitors</p><p><b>Physical Requirements</b></p><p>- Ability to stand and walk for extended periods</p><p>- Ability to frequently lift and carry up to 50 pounds</p><p>- Ability to push, pull, bend, kneel, squat, and climb stairs</p><p>- Ability to work indoors and outdoors in varying weather conditions</p><p>- Ability to safely set up, move, and organize training equipment and testing materials</p><p><b>About GCI </b></p><p>At GCI, we are dedicated to offering top-notch educational experiences within the load-handling industry. GCI provides qualifications, evaluations, inspections, and NCCCO certifications for Mobile Crane, Overhead Crane, Rigger Level I, Rigger Level II, Signalperson, Crane Inspector, and Lift Director, among others.</p><p>We value professionalism, teamwork, integrity, and a willingness to serve wherever needed. Every member of our team plays an important role in creating a positive experience for our students and supporting our mission of strengthening the trades.</p><p>Pay: $16.00 - $25.00 per hour</p><p>Work Location: In person</p>

Operations Assistant

<p></p><div><div><div><div><div>GCI's Technical Writer will be responsible for creating, editing, publishing, and maintaining technical documentation and technical artifacts. Focused on capturing and cataloging content as well as ensuring that documentation standards are adhered to. Plays an integral role in development and maintenance of the various content repositories, wikis, and dashboards, such as SharePoint and Confluence. Engages subject matter experts at all levels of the enterprise to ensure documentation is accurate and accessible. Manages documentation standards, including determining required document types for projects, initiatives, and training programs. Develops and maintains training materials to ensure consistency, and tailors content to the audience&rsquo;s knowledge base and education level.
</div></div><br>
<div><div><b>ESSENTIAL DUTIES AND RESPONSIBILITIES AT ALL LEVELS:<br>
</b></div></div><br>
<div><div><div><div><div><div><p><b>Create and Edit Documentation </b>:
</p><ul><li>Collaborate with engineers, architects, technicians, and stakeholders to produce and publish high quality content, documents, and artifacts that meet applicable standards and are appropriate for intended audience.
</li><li>Manage documents through the review, editing, and approval processes and coordinate their storage in a designated library location.
</li><li>Work with internal teams to obtain an in-depth understanding of subject matter.
</li><li>Develop training materials for teams participating in support and monitoring of current network, upgrades, and/or new technology projects.
</li><li>Maintain documentation updated to reflect current production and lab network infrastructure.
</li><li>Implement templates, workflows, reports, and queries to facilitate enterprise processes.
</li><li>Develop process models and supporting documentation.
</li><li>Develop comprehensive documentation that meets organizational standards.
</li><li>Assist in the development and implementation of content on websites.
</li>Participate in creating and maintaining the enterprise architecture repository and information architecture.<br>
<li>
</li></ul></div></div><br>
<div><div><p><b>Document/Content Management and Standards:
</b></p><ul><li>Define the process in which documentation content is captured and stored.
</li><li>Work with a variety of groups to identify and catalogue all customer facing documentation.
</li><li>Create a documentation standard for all customer-facing documentation, ensuring that it is understood across the organization.
</li><li>Work with cross-functional teams to determine the best way to deliver documentation to customers.
</li></ul></div></div><br>
</div></div></div></div><br>
<div><div><b>COMPETENCIES:
</b></div></div><br>
<div><div><ul><li>ACCOUNTABILITY- Takes ownership for actions, decisions, and results; openly accepts feedback and demonstrates a willingness to improve.
</li><li>BASIC PRINCIPLES - Interacts with people in a way that builds mutual trust, confidence, and respect; adheres to GCI&rsquo;s Code of Conduct for Employees &ndash; the Basic Principles.
</li><li>COLLABORATION - Works effectively with others to accomplish common goals and objectives; maintains positive relationships even under difficult circumstances.
<ul><li>Ability to influence and manage team members without a direct reporting chain.
</li><li>Ability to successfully interact and collaborate with senior management, colleagues, business partners, customers, contractors, team members, vendors, technical staff, and new customers.
</li></ul></li><li>COMMUNICATION- Conveys thoughts and expresses ideas appropriately and professionally.
<ul><li>Strong oral and written communication skills.
</li><li>Ability to communicate with and understand the needs of technical customers is essential.
</li></ul></li><li>COMPLIANCE - Follows internal controls; protects confidential information; abides by GCI&rsquo;s Code of Business Conduct &amp; Ethics.
</li><li>CUSTOMER FOCUS - Demonstrates commitment to service excellence; gives high priority to customer satisfaction.
</li><li>RELIABILITY - Consistently follows through on assigned tasks as expected; demonstrates timely attendance at meetings, training, and other work obligations.
</li><li>RESULTS - Uses a combination of job knowledge, initiative, sound decision making, innovation, adaptability, and problem solving.
<ul><li>Must be highly organized with a demonstrated ability to meet deadlines and budget commitments.
</li><li>Demonstrated ability to multi-task in a dynamic, complex, and rapidly changing environment.
</li><li>Must be able to reconcile divergent demands and prioritize individual workload.
</li><li>Uses knowledge and experience to instinctively sense issues and opportunities, taking proactive action to resolve.
</li><li>Demonstrates accuracy and thoroughness while looking for ways to improve current and future documentation, documentation standards, and content management processes.
</li><li>Ability to create and execute documentation management plans and processes.
</li></ul></li><li>SAFETY &amp; SECURITY - Supports a safe work environment by following all workplace safety rules and guidelines; complies with applicable Security policies and procedures.
</li>Proficient computer skills and MS Office knowledge (e.g., Outlook, Teams, Word, Excel, Visio, and PowerPoint) to complete job duties effectively, such as using the company intranet and to accurately retrieve and input information into database or equivalent.<br>
<li>
</li></ul></div></div><br>
<div><div><p><b>Additional Job Requirements:
</b></p><p>This position level requires moderate skill and proficiency within the Technical Writer discipline. Conducts assignments of increasing complexity under moderate supervision, with some latitude for independent judgement. Supports teams to design, develop, and customize technical documents. Gathers information, objectives, functions, features, and requirements to provide effective planning, scheduling and research producing clear and concise technical materials for all audiences.
</p><p><b>Minimum Qualifications:
</b></p><p><b>Required: </b>* <i>A combination of relevant work experience and/or education sufficient to perform the duties of the job may substitute to meet the total years required on a year-for-year basis
</i></p><ul><li>High School diploma or equivalent.
</li><li>Bachelor&rsquo;s degree in journalism, communications, or relevant field. *
</li><li>Minimum of four (4) years as a technical writer, content analyst, or similar position. *
</li></ul><p><b>Preferred:
</b></p><ul><li>IT, network, or business background, with extensive hands-on experience in technical documentation or telecom network functionality.
</li><li>Background technical knowledge of Engineering, Computer Science.
</li><li>Experience in digital content publishing and sharing environments such as Microsoft SharePoint, JIRA, and Confluence with knowledge of using templates, workflows, reports, and queries.
</li><li>Experience with business and system modeling in Visio, Sparx Enterprise Architect, or similar tools.
</li><li>Experience with telecom networking technology such as wireless, transport, engineering.
</li><li>Telecommunications experience.
</li>Other telecom industry or job specific certifications.<br>
<li>
</li></ul></div></div><br>
<div><div><p><b>DRIVING REQUIREMENTS </b>:
</p><ul><li>This position may require access to reliable transportation for occasional travel between retail store locations, offices, worksites, or other locations as needed.
</li></ul></div></div><br>
<div><div><b>PHYSICAL REQUIREMENTS and WORKING CONDITIONS:
</b></div></div><br>
<div><div><ul><li>Work is primarily sedentary, requiring daily routine computer usage.
</li><li>Ability to work shifts as assigned, work in standard office/home office setting, and operate standard office equipment.
</li><li>Ability to accurately communicate information and ideas to others effectively.
</li><li>Physical agility and effort sufficient to perform job duties safely and effectively.
</li><li>Ability to make valid judgments and decisions.
</li><li>Available to work additional time on weekends, holidays, before or after normal work hours when necessary.
</li><li>Must work well in a team environment and be able to work with a diverse group of people and customers.
</li><li>Virtual workers must comply with remote work policies and agreements.
</li></ul></div></div><br>
<div><div>The company and its subsidiaries operate in a 24/7 environment providing critical services to Alaskans and may need to respond to public health and safety matters or other business emergencies. Due to business needs employees may be contacted outside of the core business hours to respond to the immediate emergency. As such, you will be requested to provide emergency after hours contact numbers, to include your home and cell phone numbers if you have those services.
</div></div><br>
<div><div><b>Culture, Engagement, and Connection: </b>At GCI, we foster an environment where the unique perspectives of our employees, customers, and fellow Alaskans are celebrated. We add value to our community by nurturing and empowering each member of our workforce, ensuring equal opportunities for every Trailblazer.
</div></div><br>
<div><div><b>EEO: </b>GCI is an equal opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, mental or physical disability, veteran status, or any other status or classification protected under applicable state or federal law.
</div></div><br>
<div><div><b>DISCLAIMER: </b>The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
</div></div><br>
<div><div><i>All employees of GCI work in support of the GCI Mission Statement and Declaration of Principles which are located on the GCI Career page and Employee portal.</i></div></div></div></div></div>

Technical Writer

<div><div><div><div><div><p><b>GCI's Construction &amp; Implementation Technician I </b>is a field-based technician position working closely with engineering and project management offices to develop, construct, deliver, and deploy network infrastructure and architecture including outside/inside plant applications. Maintains system wide oversight and network integrity within all plant systems and architecture, network, and business facilities across Alaska and occasionally in the lower 48. Work locations include customer&rsquo;s residential property, business properties, field, and central offices.
</p><p>*This position may be assigned to any area needed to support Technology Solutions and network repairs including outside plant, construction, business, and network facilities.<br>
</p></div></div><br>
<div><div><b>ESSENTIAL DUTIES AND RESPONSIBILITIES AT ALL LEVELS:
</b></div></div><br>
<div><div><ul><li>Construction, design, and implementation of network facilities and delivery architecture to maintain network integrity in accordance with industry standards and best practices.
</li><li>Implementation and installation, modification, testing, and turn-up procedures of video, voice, and data circuits and equipment, to include terrestrial, satellite, microwave, optical, hybrid fiber coax, and ethernetin accordance with industry standards and best practices.
</li><li>Support and install equipment racks, cabinets for central, remote, and field offices to include rack support pedestals, cable trays, bracing, optical enclosures, and all relevant cabling infrastructure, etc.
</li><li>Accurately read, interpret, evaluate, apply, implement, and update information from system maps, equipment readings, test parameters, construction, and design work orders, associated engineering drawings, and follow-up documentation.
</li><li>Coordinate and oversee contract resources, i.e., installers, technicians, electricians, HVAC contractors.
</li><li>Collaboration and coordination with Construction and Implementation technicians, engineering and operations staff, companywide leadership, and business and residential customers.
</li><li>Daily reporting and communication, using both PC and mobile devices for email, text, and video chat. Written and photo site documentation.
<ul><li>Ability to accurately communicate information virtually (i.e., Teams), over the phone, and in-person.
</li><li>Ability to accurately read, write, and respond to routine business correspondence such as emails, chat messages, policies, procedures, reports.
</li><li>Understanding of industry standard implementation and installation, modification, testing, and turn-up procedures of video, voice, and data circuits and equipment.
</li><li>Understanding of construction, design, and implementation of network facilities and delivery architecture.
</li><li>Understanding of electronics and telephony equipment, field-based construction, and implementation.
</li><li>Analytical skills and demonstrated ability to accurately read, interpret/evaluate, apply/implement, update information from system maps, equipment readings, test parameters, construction, and design work orders, associated engineering drawings and follow-up documentation.
</li><li>Ability to follow company and OSHA guidelines for safe work practicesand comply with company driver safety program.
</li>Thorough understanding of safe work practices when working at heights and fall protection requirements. Safety first mentality.<br>
<li>
</li></ul></li></ul></div></div><br>
<p></p><div><div><b>COMPETENCIES:
</b></div></div><br>
<div><div><ul><li>ACCOUNTABILITY- Takes ownership for actions, decisions, and results; openly accepts feedback and demonstrates a willingness to improve.
</li><li>BASIC PRINCIPLES - Interacts with people in a way that builds mutual trust, confidence, and respect; adheres to GCI&rsquo;s Code of Conduct for Employees &ndash; the Basic Principles.
</li><li>COLLABORATION - Works effectively with others to accomplish common goals and objectives; maintains positive relationships even under difficult circumstances.
</li><li>COMMUNICATION- Conveys thoughts and expresses ideas appropriately and professionally.
</li><li>COMPLIANCE - Follows internal controls; protects confidential information; abides by GCI&rsquo;s Code of Business Conduct &amp; Ethics.
</li><li>CUSTOMER FOCUS - Demonstrates commitment to service excellence; gives high priority to customer satisfaction.
</li><li>RELIABILITY - Consistently follows through on assigned tasks as expected; demonstrates timely attendance at meetings, training, and other work obligations.
</li><li>RESULTS - Uses a combination of job knowledge, initiative, sound decision making, innovation, adaptability, and problem solving.
</li><li>SAFETY &amp; SECURITY - Supports a safe work environment by following all workplace safety rules and guidelines; complies with applicable Security policies and procedures.
</li>Proficient computer skills and MS Office knowledge (e.g., Outlook, Teams, Word, Excel) to complete job duties effectively, such as using the company intranet and to accurately retrieve and input information into database or equivalent.<br>
<li>
</li></ul></div></div><br>
<p></p><div><div><p><b>Additional Job Requirements:
</b></p><p>This is a first level position within the telecommunications field-based construction &amp; implementation technician discipline that gains technical knowledge from the company&rsquo;s certification and education programs, and by supporting and working with senior technicians. Supports, assists, and collaborates with senior technicians and engineers in the development, construction, and delivery of equipment installations statewide. Receives general instructions on routine work and detailed instructions on new assignments. Work is closely supervised and reviewed for timeliness, accuracy, and following correct procedures.<br>
</p><p></p><p><b>Essential Duties:
</b></p><div><div><div><div><p><b>Network &amp; Equipment Adds, Moves, and Changes
</b></p><ul><li>Perform basic network design, construction, and implementation for new, existing, routine preventative, and corrective maintenance, testing and repairs, construction management of facilities, optical plant, HFC plant, and related electronic equipment providing video, voice, and data services.
</li><li>Support installation and removal of service affecting equipment, cabling, and network infrastructure, test, and turn-up across urban and remote Alaska with occasional travel to the lower 48 states.
</li><li>Implement and install central office equipment, racks and cabinets, rack support pedestals, cable trays, bracing, main distribution frames, fuse and power distribution panels, routers, switches.
</li><li>Implement and install customer premise equipment racks and cabinets, cabling, routers, switches, phones, and other telecommunications equipment.
</li><li>Under supervision, install, identify, and terminate various types of cabling and wiring including coax, ethernet, optical, waveguide, data, and power cables.
</li>Perform basic test and turn-up procedures of all equipment installed to industry specifications and best practices; troubleshoot technical issues as needed.<br>
<li>
</li></ul></div></div><br>
<div><div><p><b>Documentation &amp; Communication
</b></p>Complete company and department specific documents, prints, daily reporting, and engineering updates maintaining network integrity and matter of record.<br>
<ul><li>
</li></ul></div></div><br>
</div></div><p></p><p><b>Additional Competencies:
</b></p><ul><li>Working knowledge and ability to accurately interpret and apply GR.1275, NEC, NESC, OSHA, FCC, company, municipal, and industry standards rules and regulations.
</li><li>Basic understanding of network architecture, system print documentation, engineering plans, network drawings.
</li><li>Basic understanding of electronics, telephony, and HFC equipment, test equipment, and troubleshooting of circuits and equipment.
</li><li>Knowledgeable of proper installation practices, operation, testing, and troubleshooting of a wide range of telecommunications equipment including but not limited to: routers, hubs, satellite modems, protection switches and amplifiers, VSAT stations, microwave radio systems, switches, M&amp;C Equipment, DLC systems, channel banks, structured cabling systems, DACS systems, fiber-optic cables, enclosures, terminations, multiplexers, high-speed data circuits and equipment, and distributed data networks.
</li><li>Knowledge of installation methods, test, modify, and repair a wide range of central office, remote office, and field office support equipment, including cabling, power distribution and grounding, framework, air handling controls, and alarm reporting systems.
</li><li>Basic understanding of AC and DC power systems, grounding in a Central Office environment and an understanding of general safety regulations, desired.
</li>Basic knowledge of fiber-optics, coaxial and network cable, satellite, microwave, telecommunications, and electronic installation procedures.<br>
<li>
</li></ul><p></p><p><b>Minimum Qualifications:<br>
</b></p><p></p><p><b>Required: </b>* <i>A combination of relevant work experience and/or education sufficient to perform the duties of the job may substitute to meet the total years required on a year-for-year basis
</i></p><ul><li>High School diploma or equivalent.
</li><li>Minimum of four (4) years of experience in a telecommunications role or related background, including at least one (1) year of complex related network experience. *
</li><li>Upon hire may be required to complete and maintain Company or other applicable training and certifications including Pole/Tower Climber, AK DOT Bucket Truck, and AK DOT Approved Flagger certifications.
</li><li>Additional certifications or successful course completion may be required within a defined period after position acceptance.
</li><li><i>For promotion/progression from Associate Technician to Technician I - required to complete the NCTI &ldquo;Installer&rdquo; course or approved equivalent.<br>
</i></li></ul><p></p><p><b>Preferred:
</b></p><ul><li>Associate&rsquo;s degree in electronics or relevant field, telecommunications trade school, or equivalent training.
</li><li>Prior certification as a tower climber.
</li><li>Telecommunications experience.
</li>Other relevant telecom industry or job specific certifications.<br>
<li>
</li></ul></div></div><br>
<br>
<p></p><div><div><p><b>DRIVING REQUIREMENTS </b>:
</p>This position requires driving a company-owned vehicle, company provided vehicle, or a personal vehicle on behalf of the company. Must possess and maintain a valid driver&rsquo;s license, proof of insurance, a satisfactory driving record, and successfully complete Defensive Driving course.<br>
<ul><li>
</li></ul></div></div><br>
<p></p><div><div><b>PHYSICAL REQUIREMENTS and WORKING CONDITIONS:
</b></div></div><br>
<div><div><ul><li>Statewide travel may be required to assist other systems personnel, including on a variety of aircraft, both large and small, ATVs, and other vehicles in remote Alaska. Lodging may include tents, outbuildings, or equipment rooms without plumbing.
</li><li>Work includes working inside and outside in typical cold weather conditions.
</li><li>Subject to adverse weather and driving conditions.
</li><li>Work performed below overhead construction and in trenches to 10 feet in depth.
</li><li>Tasks performed around high-power electrical conductors and gas lines.
</li><li>Work areas can be cramped, dark, dusty, damp, wet, stuffy, sticky, smelly, hot and/or cold.
</li><li>May encounter unrestrained animals/pets.
</li><li>High degree of balance, coordination, and strength needed to safely and routinely ascend, descend, and work atop poles, towers, and ladders with tools and equipment.
</li><li>Daily moving, traversing, and positioning self on varied uneven or unstable surfaces such as roofs and in trenches, often hampered by weather elements.
</li><li>Safely move, transport, position, install, remove, and maneuver equipment and supplies of up to 70-pound loads occasionally, up to 50-pounds more regularly, up to 20 pounds frequently.
</li><li>High degree of dexterity and coordination to operate hand tools and to connect, separate, and twist multiple smaller items on a daily basis.
</li><li>Visual acuity necessary to identify, inspect, observe, and assess details at near, mid, and far ranges.
</li><li>Ability to clearly distinguish colors for driving, identifying cables or other electrical components, and safety signage.
</li><li>Auditory acuity necessary to operate equipment; capable of distinguishing between equipment signals and the human voice often amidst background noises, such as wind, rain, and traffic.
</li><li>Ability to tolerate temperature and weather extremes found in the Alaskan environment (fumes and odors, dust, low light conditions, rain, sleet, snow, hail, wind, temperature extremes.)
</li><li>Ability to work shifts as assigned, work in standard office/home office setting, and operate standard office equipment.
</li><li>Ability to accurately communicate information and ideas to others effectively.
</li><li>Physical agility and effort sufficient to perform job duties safely and effectively.
</li><li>Ability to make valid judgments and decisions.
</li><li>Available to work additional time on weekends, holidays, before or after normal work hours when necessary.
</li><li>Must work well in a team environment and be able to work with a diverse group of people and customers.
</li>Must be able and willing to work flexible hours including, but not limited to, overtime, on-call, and/or additional time on weekends, holidays, evenings, before or after normal shift hours.<br>
<li>
</li></ul><p></p><p><b>Drug Testing </b>: A pre-employment drug test and/or participation in an ongoing random drug or alcohol testing program may be required to satisfy conditions the conditions of a contract or proposed contract with a business partner or client.
</p><p><b>Fitness For Duty: </b>Ability to pass a pre-employment or return to work physical and fitness for duty examination may be required to satisfy conditions of a contract or proposed contract with a business partner or client.<br>
</p></div></div><br>
<p></p><div><div>The company and its subsidiaries operate in a 24/7 environment providing critical services to Alaskans and may need to respond to public health and safety matters or other business emergencies. Due to business needs employees may be contacted outside of the core business hours to respond to the immediate emergency. As such, you will be requested to provide emergency after hours contact numbers, to include your home and cell phone numbers if you have those services.
</div></div><br>
<div><div><b>Diversity, Equity, and Inclusion: </b>At GCI, we foster a culture of inclusivity by nurturing an environment where the varied perspectives of our employees, customers, and fellow Alaskans are celebrated. We add value to our community as we grow and empower a diverse workforce that provides equitable opportunity for every Trailblazer.
</div></div><br>
<div><div><b>EEO: </b>GCI is an equal opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, mental or physical disability, veteran status, or any other status or classification protected under applicable state or federal law.
</div></div><br>
<div><div><b>DISCLAIMER: </b>The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
</div></div><br>
<div><div><i>All employees of GCI work in support of the GCI Mission Statement and Declaration of Principles which are located on the GCI Career page and Employee portal.</i></div></div></div></div></div><p></p>

Construction & Implementation Technician I

<p></p><div><div><div><div><div><p><b>$2,500 Hiring Bonus!
</b><br>
<br>
<b>*Candidates must reside within 50 miles of Anchorage, Alaska<br>
</b></p><p><br>
<b>GCI's Facility Maintenance Technician I </b>will perform preventive maintenance and repair of the Company&rsquo;s facility infrastructure to maximize availability and provide the highest quality of service for our customers.<br>
</p></div></div><br>
<div><div><b>ESSENTIAL DUTIES AND RESPONSIBILITIES AT ALL LEVELS:
</b></div></div><br>
<div><div><div><div><div><div><ul><li>Dispatch to communities across the state of Alaska to perform preventative and corrective maintenance, repair, quality control inspections, and testing of company facilities.
<ul><li>Equipment includes, but is not limited to, HVAC, Generators, Batteries, UPS systems, Rectifiers, Fire Suppression, and power distribution systems.
</li></ul></li><li>Ensure compliance with all applicable codes, regulations, and company specifications.
</li><li>Complete established facility-based maintenance routines designed to keep buildings within design performance conditions.
</li><li>Ensure sites are neat, tidy, and in a compliant condition in accordance with occupancy type.
</li><li>Monitor, coordinate, troubleshoot, and perform repairs on electrical, plumbing, HVAC, and building systems.
</li><li>Replace light bulbs, filters, and other consumables as needed.
</li><li>Ensure safety equipment is functional and accessible and that sites are maintained in a condition that will ensure effective operation of mechanical, power, and fire suppression systems.
</li><li>Ensure facilities comply with safety regulations, conduct inspections, and support life and safety exercises.
</li><li>Assist in setting up or dismantling office equipment, furniture, and machinery, and troubleshoot basic equipment issues.
</li><li>Assist with seasonal tasks like snow removal or grounds maintenance as needed.
</li>May be required to perform routine maintenance or repair of Core Network Equipment.<br>
<li>
</li></ul></div></div><br>
<div><div><ul><li>Assist in maintaining and updating software for scheduling, tracking work orders, equipment, and preventative maintenance.
</li><li>Manage the various equipment and technology platforms which include monitoring, alarms, proactive troubleshooting, provisioning, and phone support for field technicians.
</li><li>Manage, support, and troubleshoot for the highest availability of company facility infrastructure.
</li>Interface with vendors as a customer to resolve technical problems and gather technical data.<br>
<li>
</li></ul></div></div><br>
<div><div><ul><li>Open and track corrective tickets to resolve problems.
</li><li>Track and inventory maintenance supplies and order materials as needed.
</li><li>Document maintenance activities, ticket tracking, and report equipment issues.
</li></ul></div></div><br>
</div></div></div></div><br>
<div><div><b>COMPETENCIES:
</b></div></div><br>
<div><div><ul><li>ACCOUNTABILITY- Takes ownership for actions, decisions, and results; openly accepts feedback and demonstrates a willingness to improve.
</li><li>BASIC PRINCIPLES - Interacts with people in a way that builds mutual trust, confidence, and respect; adheres to GCI&rsquo;s Code of Conduct for Employees &ndash; the Basic Principles.
</li><li>COLLABORATION - Works effectively with others to accomplish common goals and objectives; maintains positive relationships even under difficult circumstances.
</li><li>COMMUNICATION- Conveys thoughts and expresses ideas appropriately and professionally.
<ul><li>Ability to accurately communicate information virtually (i.e., Teams), over the phone, and in-person in a clear and concise manner to a range of audiences.
</li><li>Ability to accurately read, write, and respond to routine business correspondence such as emails, chat messages, policies, procedures, reports.
</li></ul></li><li>COMPLIANCE - Follows internal controls; protects company and customer confidential information; abides by GCI&rsquo;s Code of Business Conduct &amp; Ethics.
<ul><li>Ability to interpret and accurately apply applicable codes, regulations, policies, procedures, guidelines, etc.
</li></ul></li><li>CUSTOMER FOCUS - Develops positive rapport with customers. Demonstrates commitment to service excellence; gives high priority to customer satisfaction.
<ul><li>Understanding of the unique travel, lodging, and customs of rural Alaskan communities.
</li></ul></li><li>RELIABILITY - Consistently follows through on assigned tasks as expected; demonstrates timely attendance at meetings, training, and other work obligations.
</li><li>RESULTS - Uses a combination of job knowledge, initiative, sound decision making, innovation, adaptability, and problem solving.
<ul><li>Ability to effectively multi-task and prioritize, often with simultaneous or overlapping deadlines in an environment of ever-changing technology.
</li><li>Understanding of HVAC, generators, batteries, light carpentry, and AC &amp; DC power systems.
</li><li>Knowledge of home/business wiring, adjusting, installation, and service of consumer electronics equipment.
</li><li>Ability to maintain and troubleshoot HVAC, DC and AC power systems, and various building structures designed for telecommunication equipment.
</li><li>Ability to maintain emergency backup, prime power generation, and battery plants.
</li><li>Understanding of general high and low electrical voltage.
</li><li>Ability to read and comprehend technical drawings and manuals and solve technical problems in a timely manner.
</li></ul></li><li>SAFETY &amp; SECURITY - Supports a safe work environment by following all workplace safety rules and guidelines; complies with applicable Security policies and procedures.
</li>TECHNICAL PROFICIENCY - Proficient computer skills and MS Office knowledge (e.g., Outlook, Teams, Word, Excel, Visio, SharePoint) to complete job duties effectively, such as using the company intranet and to accurately retrieve and input information into database or equivalent.<br>
<li>
</li></ul></div></div><br>
<div><div><p><b>Additional Job Requirements:
</b></p><p>This is an entry to intermediate level position for the Facility Maintenance technician fully competent at performing basic tasks and job duties. Requires general working knowledge and understanding of HVAC, generators, batteries, light carpentry, and AC &amp; DC power systems including installation, modifications, and test procedures. Receives general instructions on routine work and detailed instructions on new assignments. Work is closely supervised and reviewed for timeliness, accuracy, and following correct procedures.
</p><p><b>Required: </b>* <i>A combination of relevant work experience and/or education sufficient to perform the duties of the job may substitute to meet the total years required on a year-for-year basis
</i></p><ul><li>High School diploma or equivalent.
</li><li>Minimum of four (4) years in a facility operation, maintenance environment, telecommunications technician role, or related background. *
</li><li>Upon hire may be required to successfully complete certifications and courses within a defined period, e.g., Defensive Driving.
</li><li>Upon hire may be required to obtain and maintain a DOT medical card including DOT required drug testing.
</li><li>Ability to travel to rural Alaskan communities for up to several days&rsquo; duration.
</li></ul><p><b>Preferred:
</b></p><ul><li>Associate degree in electronics, or related technical degree in mechanical HVAC, electrical, or vocational/military training within the electronics and telecommunications field.
</li><li>Specialization in operating and maintaining HVAC, DC/AC power systems, generators, and structures designed for housing remote telecommunication electronics.
</li><li>Telecommunications experience.
</li>Relevant telecom industry or job specific certifications.<br>
<li>
</li></ul></div></div><br>
<div><div><p><b>DRIVING REQUIREMENTS </b>:
</p><p>This position requires driving a company-owned vehicle, company provided vehicle, or use of a personal vehicle on behalf of the company. Must possess and maintain a valid driver&rsquo;s license, proof of insurance, a satisfactory driving record, and successfully complete Defensive Driving course.<br>
</p></div></div><br>
<div><div><b>PHYSICAL REQUIREMENTS and WORKING CONDITIONS:
</b></div></div><br>
<div><div><ul><li>Position requires working inside and outside facilities, subject to adverse weather and driving conditions.
</li><li>Rotational and as needed on-call shifts required.
</li><li>Ability to travel as needed to perform duties at facilities throughout the State of Alaska. May require up to 50% travel.
</li><li>Ability to travel to and work in remote rural communities for several days&rsquo; duration, sometimes in harsh arctic weather conditions, utilizing small aircraft.
</li><li>Ability to tolerate temperature and weather extremes found in the Alaskan arctic environment (fumes and odors, dust, low light conditions, rain, sleet, snow, hail, wind, temperatures that may reach &ndash;30F).
</li><li>Daily office tasks involve computer usage, operation of standard office equipment, and processing paperwork.
</li><li>Ability to position self to access items at varying heights.
</li><li>Safely move, transport, position, install, remove, and maneuver equipment and supplies of up to 70-pound loads occasionally, up to 50-pounds more regularly, up to 20 pounds frequently.
</li><li>High degree of balance, coordination, and strength needed to safely and routinely ascend, descend, and work atop ladders with tools and equipment.
</li><li>Ability to safely work while moving, traversing, and positioning self on varied uneven or unstable surfaces often hampered by weather elements.
</li><li>High degree of dexterity and coordination to operate hand tools and to connect, separate, and twist multiple smaller items on a daily basis.
</li><li>Visual acuity necessary to identify, inspect, observe, and assess details at near, mid, and far ranges.
</li><li>Ability to clearly distinguish colors for driving, identifying cables or other electrical components, and safety signage.
</li><li>Auditory acuity necessary to operate equipment; capable of distinguishing between equipment signals and the human voice often amidst background noises, such as wind, rain, and traffic.
</li><li>Tasks performed around high-power electrical conductors and gas lines.
</li><li>Work areas can be cramped, dark, dusty, damp, wet, stuffy, sticky, smelly, hot and/or cold.
</li><li>May encounter unrestrained animals/pets.
</li><li>Must be able and willing to work flexible hours including, but not limited to, overtime, on-call, and/or additional time on weekends, holidays, evenings, before or after normal shift hours.
</li><li>Ability to accurately communicate information and ideas to others effectively.
</li><li>Physical agility and effort sufficient to perform job duties safely and effectively.
</li><li>Ability to make valid judgments and decisions.
</li><li>Must work well in a team environment and be able to work with a diverse group of people and customers.
</li><li>Drug Testing: Participation in a DOT or non-DOT drug and alcohol testing program may be required to satisfy conditions of a contract or proposed contract with a business partner or client. This includes pre-employment, random, reasonable suspicion, post-accident, return to duty, and follow-up testing.
</li></ul></div></div><br>
<div><div>The company and its subsidiaries operate in a 24/7 environment providing critical services to Alaskans and may need to respond to public health and safety matters or other business emergencies. Due to business needs employees may be contacted outside of the core business hours to respond to an immediate emergency. As such, you will be requested to provide emergency after hours contact numbers, to include your home and cell phone numbers if you have those services.
</div></div><br>
<div><div><b>Culture, Engagement, and Connection: </b>At GCI, we foster an environment where the unique perspectives of our employees, customers, and fellow Alaskans are celebrated. We add value to our community by nurturing and empowering each member of our workforce, ensuring equal opportunities for every Trailblazer.
</div></div><br>
<div><div><b>EEO: </b>GCI is an equal opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, mental or physical disability, veteran status, or any other status or classification protected under applicable state or federal law.
</div></div><br>
<div><div><b>DISCLAIMER: </b>The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
</div></div><br>
<div><div><i>All employees of GCI work in support of the GCI Mission Statement and Declaration of Principles which are located on the GCI Career page and Employee portal.</i></div></div></div></div></div>

Facility Maintenance Technician I

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Construction & Implementation Technician I

Facility Maintenance Technician I